| 04/05/2017 |
No |
- Other financial service
- Check cashing
|
|
|
Web |
|
|
Had an agreement with CheckCare Systems in XXXX XXXX GA. F or a $ XXXX /month f ee they would guarantee payment of any NSF check writte n to my business as long as I had the proper information recorded on the check and it was {$100.00} or less. We also had an agreement if they were able to collect on checks that did n't meet those criteria they would pay me for them if they were able to collect them.They were supposed to issue me monthly checks along with reports showing which checks they received from my business. My bank automatically sent all my returned checks to CheckCare Systems for collection. They stopped sending me the money they collected on my behalf so I told them to stop drafting my account the $ XXXX /month service fee until they paid me what they owed me. In XXXX of 2016 I spoke to XXXX XXXX who said he was a manager th ere and told him to deduct the monthly service fees from what I was owed and send me the money they owed me. He said he would do that. Since out conversation in XXXX of 2016 I receiv ed 1 p ayment from CheckCare Systems for {$70.00} I believe it was. They currently owe me over over {$1000.00} and refuse to pay me. I know they owe me {$600.00} for a check {$300.00} for another check and {$70.00} for another. These are checks I collected on at my business from the customers who wrote me NSF checks that CheckCare Systems later electronically swiped from their accounts. In each of those cases I reimbursed my customers the money they paid me because they were charged twice once by me and once by CheckCare Systems. For their collection efforts they change me $ XXXX /month and charge the customers a collection fee. I sent them a certified letter demanding all the money they owed me along with all the NSF checks they were holding for m y business that they were unable to collect on. I 've made many phone calls to without success and I hope you can hel p me settle this matter.
|
| 08/21/2018 |
No |
- Debt collection
- Other debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
They have repeatedly called and texted me all stating that there is activity on my checking account and I need to call to get it taken care of. They stated in a complaint I filed to the Ohio Attorney General that they have sent me a letter regarding this but I have never received " said '' letter. I have complained that they are not identifying themselves as a debt collector which is federal law but it seems to be falling on deaf ears. I have at least XXXX voicemails as proof they have never once identified themselves as a debt collector they have just identified themselves as XXXX XXXX or XXXX. One voicemail even includes my wifes ' name in it, which has never been done before. The most recent voicemail states that due to my failure to respond I need to call or have my attorney call before the end of business hours. I refuse to pay anything to anyone who is not identifying themselves as a debt collector. For the record, all of the time stamps on the multiple voicemails because I just found more have all been while I was at work and I am not allowed to have my phone on me or answer my phone unless I am at lunch which is after their business hours. I have tried looking them up to verify information they are giving me but they have no physical website. They are also not telling me the amount that is owed.
|
| 11/18/2016 |
No |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
I received a collection notice from CheckCare, XXXX XXXX XXXX, XXXX, CA XXXX XX/XX/XXXX. The correspondence and bill was sent to XXXX XXXX. This is my last name but incorrect first name. There is no one named XXXX XXXX in my family. The bill was for a returned check for a medical bill to XXXX in the amount of {$36.00} dated XX/XX/XXXX, Check number XXXX. I responded via certified mail to the letter and stated that there was no one by that name at this address and further that we had never been treated or incurred expenses by XXXX. The form stated we had 30 days to respond and to request documentation of the claim. I made this request but no data was ever provided. I received a second notice in XX/XX/XXXX and sent another certified letter informing them I was not the party responsible for this bill and to stop harassing me. I received my 3rd notice today. Please advise if you can provide assistance.
|
| 01/30/2020 |
No |
- Debt collection
- Medical debt
|
- Communication tactics
- Used obscene, profane, or other abusive language
|
|
Web |
|
|
I received a letter stating a check I wrote to the pharmacy was returned. The letter stated I was being abusive and stating i was a fraudulent check writer. It also stated i have created a " history that reflects an attempt to commit fraud ''. The letter went on to state I had the option to resolve the issue if my error was " not an attempt to commit fraud.
The amount of the check was {$16.00} cents. I went online to try and pay the error and they gave me the option to pay by check ( ironically ) however, they wanted to charge a processing fee of XXXX in addition to the returned check fee.
|
| 10/10/2018 |
No |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
XXXX XXXX XXXX Left a voice message that it was urgent they speak to me. I called them on XX/XX/XXXX and they told me I had a debt of {$18.00} for a returned check payable to XXXX XXXX from XX/XX/XXXX. They gave ma their website info and a loginid and password. It showed an image of the supposedly returned check. It required payment of the {$18.00} " debt '' + a processing fee of {$16.00}. I called XXXX XXXX and they said they had no record that I owed them this amount or any amount, and also that they use a different company for debt collection. So this is a sham.
|
| 03/11/2017 |
No |
- Debt collection
- I do not know
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
Servicemember |
|
We received a collection letter from CheckCare requesting payment in the amount of XXXX which included a {$25.00} fee. The first name was in correct and the NSF check was allegedly written to XXXX for a prescription. It is very rare for us to even write checks and our accounts are not at risk for NSF. We have never been to XXXX. Assuming this is a scam collection and we will not provide any personal information to this company. What else can/should we do to protect our credit/identity?
|
| 08/25/2023 |
No |
- Credit reporting or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Personal information incorrect
|
|
Web |
|
|
|
| 10/18/2021 |
No |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|