Whitestone Financial Holdings LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/20/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Problem with the interest rate
  • VA
  • 23224
Web
Negative, This Company and the dealerships are in business to ruin hard working ppl lives. I brought a vehicle for {$16000.00} and I put {$10.00}, XXXX down. Nothing was wrong with my credit. I wanted to pay the whole amount but was convenience by the dealer to go with Whitestone Financial to help with my credit. Which nothing was wrong with my credit. Instead I'm paying close to {$14000.00} in loans for a {$7000.00} balance. How can the government allow these loans to do this to someone, when clearly I did not know my interest goes up daily no I did not read that, at least I did not get the understanding of it. These loans should be in simple form for all reader regardless if they believe we understand what they are reading. Still should not give them the right to make double the money on loans. I was not aware until my sister read the interest rates on one of the pink forms I believe. Dealer also added on extra insurance because he stated Whitestone would not Finance me without it the gap insurance and a gps installed in my vehicle. All lies to make money. I would never recommend Whitestone to anyone. So I'm paying {$24000.00} for a vehicle that wasn't even worth {$10000.00} at the time of purchase.
08/18/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • NC
  • 283XX
Web
A XXXX XXXX was purchased in XX/XX/XXXX, the company who financed the vehicle is Whitestone Financial is located Address : XXXX XXXX XXXX XXXX XXXX, NC XXXX Phone : ( XXXX ) XXXX, they required a tool to be attached to the starter of the vehicle which would cause the vehicle not to start if I failed to make payments. immediately after the purchase the vehicle began to falter, failed to start. after a cost of over 1800.00 in repairs the vehicle, that seemed to appear in one week, the vehicle still continued to fail to start. I made every payment on time for a period of 18 months, still continuing to have starter problems. A number of calls were made to Whitestone as per the trouble with the starter, each time they failed to act or to address the problem. In may of this year XX/XX/XXXX, I traded the car off to the toyota dealership in XXXX, NC, and thus paying the car off in full. Whitestone Financial had not been reporting my payments to the credit bureaus, and after paying the vehicle off in full, the only action Whitestone Financial took was to report the account closed. No statement of accurate on- time payments for over 18 months, thus this has effected my credit score.
08/03/2021 No
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • NC
  • 281XX
Web
I purchased a vehicle from XXXX auto search and were supposed to get a financed through Whitestone financial and I never ended up receiving the car and never make payments on that vehicle. The vehicle was actually sold to a friend of mine. I asked for A copy of registration Showing were the vehicle is registered to me. The company refused to provide it this is 100 % fraud and I was advised hi my attorney two put in a formal complaint. Before moving on to our next step. And the fact that they report of the payment XX/XX/2015 is 100 % wrong thats when my buddy bought the truck from that dealership. And if youre claiming this was A legitimate loan for a vehicle then why is it when the vehicle was sold to my friend my balance never changed nor was it ever repossessed from me?
07/26/2017 Yes
  • Vehicle loan or lease
  • Loan
  • Problems at the end of the loan or lease
  • Problem while selling or giving up the vehicle
  • NC
  • 28403
Web
On XX/XX/XXXX with whitestone financial I started the loan for a 24 month term at XXXX. My loan stayed current up until XX/XX/XXXX when it was past time for my payoff. The company stated that they went an added interest to a loan that was paid off due to a mistake of theirs for not adding in my loan. They went back 2.5 years worth interest which would cause me to double pay on the car. This is illegal and not fair. I told them I could not afford to repay for the car so they took the car and put it as a voluntary repo on my credit
08/16/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NC
  • 27127
Web
A vehicle was repossessed in XXXX and Whitestone Finance is reporting it erroneously as the North Carolina Statute of limitations is up for the debt. The date of last payment and account activity was XX/XX/2018. The North Carolina Statute for agreements or installment agreements such as car loans expire in 3 years. Its been 5 years. This account should be deleted immediately.
05/23/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Personal information incorrect
  • IL
  • 60012
Web
12/01/2017 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • NC
  • 27120
Web
07/07/2015 Yes
  • Consumer Loan
  • Vehicle loan
  • Taking out the loan or lease
  • NC
  • 27614
Web
03/07/2015 Yes
  • Debt collection
  • Auto
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 32303
Web