| 05/18/2021 |
Yes |
- Debt collection
- I do not know
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- Took or threatened to take negative or legal action
- Seized or attempted to seize your property
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Web |
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Company called Westhill Exchange LLC claims to be collecting a debt from another party. I have never heard of Westhill Exchange and have not received any communications from them. The first time I heard of them was XX/XX/XXXX when they sent me a purported " receipt '' for XXXX that they said they were taking out of my XXXX XXXX XXXX account without any authorization from me whatsoever. I contacted them and told them not to remove any funds, they have no authorization, and to please provide me with a debt validation letter with proof I have a debt with their company or anyone they represent pursuant to the FDCPA. It turns out they did issue a check to my account, with random check numbers and indeed took XXXX out of my account without any authorization from me. XXXX XXXX XXXX has been notified and they have advised me to freeze and close account. This is my main account that everything is tied to, so it will cost me time, money, and stress to transfer everything to a new account. The first time I ever even heard of this company, Westhill Exchange LLC, was five days ago and I believe they have violated FTC rules by taking money out of my account without any notice or authorization. I didn't have time to receive or review any paperwork in order to dispute or deny such an allegation of debt.
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| 04/04/2015 |
No |
- Debt collection
- Credit card
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- Communication tactics
- Threatened to take legal action
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Web |
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I was contacted by this company to pay a debt I have regarding a credit card, I asked to have them send me a bill in the u.s. mail, a couple weeks later I received another call from the supervisor stating there is a problem with processing my account, I called and asked again for them to send me a bill as I do not want to give my personal bank account information to them and would like to send a money order for debt owed in payments, the representative " XXXX '' got very upset and said I need to resolve the debt and make a payment arrangement now along with a payment, I continued to explain to " XXXX '' I would like to send a money order along with a bill they send to me, he became irate and recited my address and I confirmed he said he will give my information to the attorney/lawyer to take legal action against me and hung up on me. I emailed another representative explaining that I will be reporting the company for their unfair collection practices, he replied that a letter was mailed to me and would email me a copy, I still have not received a copy neither have I received anything from them in the U.S. mail. They have also contacted me at my place of employment after I explaine I can not receive phone calls during work.
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| 07/26/2017 |
Yes |
- Debt collection
- Payday loan debt
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- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
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Web |
Servicemember |
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At XX/XX/XXXX I received a phone call from XXXX XXXX ' from Westhill Exchange LLC in Colorado . He stated that I owed XXXX XXXX XXXX a debt from XX/XX/XXXX and that if I did n't pay he would be taking me to court and I could go to jail. He verified my old address and some other personal information but stated that he could n't send me a bill in the mail to verify this account. I told them that I do n't have that kind of money laying around and I need to have something sent to me. With having a family and with me only working, I paid them the almost {$500.00}. He was supposed to send me an email of confirmation for payment, which I never received. Nor did I ever receive anything in the mail. After returning home, I spoke with my wife about it and she started investigating. Called the bank and submitted a fraud claim against them. The bank has then determined that the claim is in my favor and it was defiantly a fraud. I am now being harassed by XXXX XXXX from Westhill Exchange LLC again via email and phone calls. He states I need to contact him ASAP before a court case is submitted to jail. Please help me with this, I am being harass by XXXX. He ca n't verify this past debt and wo n't stop threatening me with court.
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| 09/26/2022 |
Yes |
- Debt collection
- Payday loan debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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I received calls with no answer on the other line I said hello multiple times with no response. On XX/XX/2022 that a payment was already taken from my account without any previous notice or authorization for XXXX dollars. On XX/XX/2022 I received another email that XXXX dollars were taken from my account again both of these funds were collected without prior notice or authorization. I call company on XX/XX/2022 asking questions about account, balance, and anymore information on this so called debt. I requested a letter they stated this can not be mailed to me I attempted to set up arrangements that I could pay they were unwilling and stated I dont know why you want to set that up might as well not pay thats nothing. I then asked to speak with a supervisor and was told the supervisor takes care of the whole off because I refusing to pay other legal actions would take place. They then acted like I was being transferred to a supervisor no one answered the line and I was sent to a voicemail. I called back to verify the status of my account and I was told to stop calling there. This was a very unpleasant experience.
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| 12/20/2022 |
Yes |
- Debt collection
- Payday loan debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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I unfortunately took out a loan from XXXX and paid XXXX dollars in payments of the original XXXX dollar loan. The interest rate was set to XXXX percent and the loan was almost unpayable, due to financial circumstances I had to default on the loan to afford living expenses. The interest rates and fees would not stop on this loan. They dragged it to XXXX dollars and sold it off to " The office of XXXX '' which has called my workplace and texted me repeatedly to tell me to " resolve a returned check from XXXX XXXX XXXX by today before action is taken. '' I eventually called them and they admitted to collecting this loan that originated on XXXX XXXX and admitted the loan was outrageous. I looked up that this type of loan is illegal and most of the time not even licensed to give loans in certain states. I asked for a verification of the debt be sent to me but have yet to receive that. I'm also uneasy about the fact that one of the men speaking to me mentioned that the " court '' wont care about my circumstances, insinuating I was going to see them in court soon.
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| 06/27/2018 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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West Hill Exchange has been harassing me since XX/XX/XXXX over a debt that was paid off in XX/XX/XXXX. I have provided them with banking info proving that the debt was paid, but still continued to get occasional calls. Now an employee named XXXX XXXX ( whose direct line is XXXX ) is calling me almost daily and threatening me with destroying my credit. When we speak he is nothing but dismissive and abusive, I have offered to show him the e-mail I have already shown to multiple people at West Hill Exchange, but he refuses to provide me his e-mail address. This is at the very least harassment bordering on extortion.
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| 01/30/2017 |
Yes |
- Debt collection
- I do not know
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- Disclosure verification of debt
- Not disclosed as an attempt to collect
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Web |
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Today I received a call from this collection agency regarding an alledged debt. When i first answered the call, the representative told me that he works for a legal department and they were taking action against XXXX and they needed to speak with her. The representativr then told me I needed to pay XXXX or else I wouls be going to court. I told him I knew nothing of the debt and I wanted to dispute their claim and have them validate this debt. I was told no that i coukd not dispute since they had my information and that the attorney who they work for was going to take me to.court. I had no idea what this debt is.
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| 08/02/2022 |
Yes |
- Debt collection
- Payday loan debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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This company has been calling me about a debt that does not belong to me. I have no business or dealings with XXXX XXXX. I ignored the calls and eventually blocked their number. Today I received an email about an unauthorized, fraudulent E-Check drawn on my account from WESTHILL EXCHANGE LLC. I never gave them authorization to debt any of my account. I never received any formal written notification of the debt or before the transaction was attempted. I demand this transaction be canceled.
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| 08/08/2022 |
Yes |
- Debt collection
- Payday loan debt
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- False statements or representation
- Impersonated attorney, law enforcement, or government official
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Web |
Servicemember |
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They have been harassing me saying I owe a debt from a check that came out of a closed bank account 4 years ago and even contacted my employer, through a customer service line stating they were a customer, and then released information to a random employee stating that they are making a decision on my behalf with or without me and told said random employee I needed to contact them after telling this employee all of my information!
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| 03/10/2021 |
Yes |
- Debt collection
- I do not know
|
- Took or threatened to take negative or legal action
- Seized or attempted to seize your property
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|
Web |
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On XX/XX/2021 this company debited XXXX from my checking account without my authorization for XXXXXXXX XXXX. Contacted XXXX XXXX and this is not company they told me to contact about my account. This was unauthorized debit from my account from Westhill LLC.
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| 05/03/2023 |
Yes |
- Debt collection
- I do not know
|
- Took or threatened to take negative or legal action
- Collected or attempted to collect exempt funds
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Web |
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| 05/12/2021 |
Yes |
- Debt collection
- I do not know
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- Communication tactics
- Frequent or repeated calls
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Web |
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| 07/23/2019 |
Yes |
- Debt collection
- Payday loan debt
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- Attempts to collect debt not owed
- Debt was paid
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|
Web |
|
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| 11/07/2018 |
Yes |
- Debt collection
- Credit card debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Web |
|
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|
| 11/22/2016 |
No |
- Debt collection
- I do not know
|
- Communication tactics
- Used obscene/profane/abusive language
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|
Web |
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| 05/11/2016 |
No |
- Debt collection
- I do not know
|
- Communication tactics
- Used obscene/profane/abusive language
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Web |
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| 04/18/2016 |
No |
- Debt collection
- I do not know
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
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| 07/30/2014 |
No |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
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|
| 07/23/2014 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
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| 12/26/2013 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
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| 11/26/2013 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
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Web |
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