| 07/31/2016 |
No |
- Mortgage
- Conventional fixed mortgage
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- Settlement process and costs
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Web |
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We did our mortgage through Welcome Home Finance. I had asked several times for the appraisal prior to closing. We did not get the appraisal information until we showed up for closing. I learned later that we were supposed to have been given that information no less than three days prior to closing. The appraisal was dated well before the three-day prior date, so there does n't seem to be any reason for Welcome Home Finance to have not provided it to us. Maybe a week or two after the closing we were contacted by XXXX XXXX at Welcome Home Finance and told that there was a document that they forgot to have us sign. It turns out the document was a paper stating that we had been given the appraisal three days prior. XXXX asked us to back-date the document ( which I 'm pretty sure is illegal in ANY industry ) which we did because we did n't understand. We were first-time buyers and just wanted to be done and move on with getting our home settled. All they needed to do was to provide us the appraisal when it was done and they would n't have needed to go around the rules and ask us to sign and post-date a legal document.
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| 06/02/2023 |
Yes |
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Web |
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I was working with XXXX XXXX from Welcome Home finance, I was constantly asked for documentation that he already received from me on more than one occasion! The terms and conditions were constantly changing from week to week and day by day! I was misinformed or not informed about money or items that were needed for closing costs and reserve money! But my final straw was he ran my credit report 2-3 times within a 2 week span that lowered my credit score to null my qualification to get a loan for a house! In total I believe XXXX ran my credit score a total of 5-6 times since the beginning of XXXX, theres absolutely no reason he needed to run my score this much! Since he did so now Im disqualified from up taining a mortgage with him or with any other mortgage company!
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