Weinstein & Riley, P.S. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/19/2018 Yes
  • Debt collection
  • Mortgage debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • WA
  • XXXXX
Web Servicemember
On or about XX/XX/XXXX, I received multiple certified letters from Weinstein & Riley P.S., A XXXX WA based law firm, containing Notices Of Default for the property located at XXXX XXXX XXXX WA XXXX. This resulted in Weinstein & Riley, XXXX XXXX XXXX & XXXX XXXX XXXX XXXX ( mortgage servicer ) pursuing an 8 month Non Judicial Foreclosure against me. On XX/XX/XXXX, I received a Rescinded Notice of Default ( # 1 ) from Weinstein & Riley P.S. indicating that foreclosure activities had ceased. On or about XX/XX/XXXX, I received a letter from XXXX XXXX XXXX ( # 2 ) requesting I contact them to speak about a possible loan modification. I contacted a local bank on XX/XX/XXXX( XXXX XXXX XXXX ) to open an account, and discuss possible options for keeping the home. I was informed that a foreclosure action had been initiated, resulting in an adverse action letter ( # 3 ) against my credit rating. This was my first notice of any new foreclosure action. Unknown to me at the time, XXXX XXXX XXXX, and Weinstein & Riley P.S. had instituted a Judicial Foreclosure ( # 4 ) on XX/XX/XXXX ( XXXX XXXX XXXX XXXX XXXX County WA Superior Court ). I was finally served by local law enforcement with the complaint on XX/XX/XXXX ( # 5 ) 79 days after the Judicial Foreclosure was filed by Weinstein & Riley. The Principals have now filed a Request for Summary Judgment ( # 6 ) partially using the 79 day delay of service, which I believe was/is intended to deprive me of my right to meet Superior Court mandated deadlines. These actions on the surface seem to point to an attempt to deprive me of my civil rights as a resident of Washington State, in addition to depriving me of my right ( s ) of Due Process as an Citizen of The United States. If the dates of the initial correspondence from the loan servicer to modify the loan, ( XX/XX/XXXX ) and the date of the Superior Court filing ( XX/XX/XXXX ) are correct, it seems obvious that no such loan modification or serious attempt at negotiation was ever considered. The entire process seems to have been designed at best, to lull me into a false sense of security, seeking to deprive me of my right to respond to the judicial action. At worst, convincing me to hand over money even though the foreclosure action began before the loan modification letter was sent. These actions began with the Rescinded Notice of Default. Though the Principals seem to be within their rights to pursue either Non judicial, or Judicial Foreclosure, this must be a special case to merit this much consideration on what should have been an open and shut case. Per other complaints filed with CFPB, and Washington States AGs office, I have never denied owing monies, or the rights of the true note holder to foreclose. The lack of due diligence violates Washington State HB 2057, and components of the Federal RESPA requirements that lenders work with homeowners facing foreclosure on a mediated settlement. I was never given that opportunity. Though some of these issues will be addressed by me through civil action, some of the elements of my complaint ( if factual ) indicate fraud, and are beyond civil relief. In addition, if elements of fraud are determined, there may be potential mail fraud violations in accordance with 18 U. S. C 1341 Whoever, having devised or intending to devise any scheme or artifice to defraud, or for obtaining money or property by means of false or fraudulent pretenses, ..
09/07/2017 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • XXXXX
Web
I would like to speak to someone as soon as possible please about filing a complaint and getting a fraudulent " legal order '' lifted off my bank account. The current representative for the debt collector has in NO way communicated with me that there was a supposed issue. She stated that the supposed judgement was made against me in XXXX 2007 and that their office purchased my debt. When I asked for documentation of the original debt and who the original creditor was -- she was unable to give me that info because she said " it has passed theu lots of hands but our company is representing it now ''. The attorneys office seems to be unclear on what the actual " amount '' is that they want me to pay. They told the bank one amount, told me a different amount, and when I offered to pay in full the total balance nearly doubled to just over {$15000.00}. The representative says the original debt is believed to be a XXXX Credit Card balance that originated almost 15 years ago -- plus " applicable fees over the years ''. My 3 accounts at XXXX XXXX XXXX have been all wiped clean of any funds because of this issue -- my family checking, my minor sons checking, and a small savings account. When I called the debt collector office they are very unhelpful and wo n't give me much information. When I questioned the important details of who original creditor was and could they prove that I had any knowledge of the supposed debt -- the representative told me they " are n't obligated to communicate that to me ''. Now the attorneys office is telling me that they will give me a % 20 discount off my balance if they keep all the $ the bank is holding plus I set up monthly payments with them and they want me to use my home - that is mortgaged through XXXX XXXX XXXX - as collateral. Obviously that is in their best interest. I have spoken to my XXXX XXXX representative and would appreciate any input I can receive from your office on this collectors suspicious and what I believe to be fraudulent actions. I have all my accounts being held at this time and am having house, auto, and insurance payments returned because of this. I believe they have absolutely acted against the Texas Debt Collection Act by failing to identify who held the supposed original debt, failing to contact me in any manner regarding this issue, give varying amounts to myself and my banking establishment, and MOST importantly holding accounts in this manner for repayment of a Consumer debt. In Texas I believe debt collectors Can Not garnish wages for this purpose yet all 3 of my accounts ( totaling {$1200.00} ) are being held hostage currently. As well as I myself have my XXXX XXXX XXXX Paycheck being direct deposited tonight and my XXXX year old sons pay day is tomorrow. Please advise at your earliest convenience about the Texas Deceptive Trade Practices -- which I believe definately covers what this collector is attempting to do. I most definately feel this is a violation of the Consumer Protection Act and would like to file a formal complaint. This whole incident is all very suspicious. As a matter of fact when I input the supposed " attorneys '' office phone number into google it comes back as a known Scam # Speedy response and action is needed before XXXX XXXX is forced to actually release these funds to the criminals that are attempting this.
07/14/2015 Yes
  • Debt collection
  • Credit card
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • TX
  • 78640
Web
Original credit card account was opened in XX/XX/XXXX. Last payment on the credit card was made in XX/XX/XXXX. In XX/XX/XXXX, I received notice that they were going to put my house on the sale list to pay off the debt. After working with an attorney we resolved the issue and they took it off the sale list. In XX/XX/XXXX, I went to mediation and met with representative from the collection company and provided all information requested. Since that time we have heard nothing in regard to the debt. On XXXX XXXX, after logging into our online banking saw our XXXX banking accounts were all negative XXXX. We called XXXX XXXX XXXX to resolve the issue and was notified that our accounts were put on hold because they were now to be garnished by the state of texas. No documentation was provided by the debt collector since XX/XX/XXXX. They explained that they tried contacting us in XX/XX/XXXX to an address that we had n't lived at for 2-3 years. No phone calls were made and no other certified mail had been sent. Address changes were made each time we moved. He explained that was n't his problem to keep current information, although he had my current phone number and mailing address on file. We are now without any money and XXXX kids in our home. XXXX and other money is all gone. There are no judgments or liens outstanding on us.
03/30/2019 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • TX
  • 77082
Web
Thursday XX/XX/XXXX, I tried to make a debit purchase and was declined, I then tried to get money from ATM my balance was XXXX in my checking and saving. My husband reach out to XXXX XXXX ( who we bank with ) was told that that both account were on freeze due to a ( court order ) judgment which I never received and XXXX also provided a phone number XXXX. I called this number which is Weinstein & Riley law firm the operator connected me with a collection rep she proceeded by verifying who I was and stated they were trying to collect a chase credit card debt from back in XXXX. for the amount of {$5800.00}. Again I never received any notice via phone call or mail of anything. I'm not disputing that I once held a XXXX credit card and I also know that the balance I owe was not {$5800.00} my credit limit on only $ XXXX.and if my memory serves me well what I owe was {$200.00} and due to falling on hard times I could not pay the {$200.00} owe to them. Right now I'm at a lost, I don't know which court granted the judgment against me in order to try vacate this judgment and have this freeze removed. Is this legal for 3rd party collection to freeze your account for debt over 10years .I also pulled my credit report with XXXX to see if I had any collections against me and I have nothing that is pending on me.
10/29/2018 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98103
Web Older American
XXXX XXXX XXXX XX/XX/XXXX email : XXXX Attention XXXX XXXX Weinstein & Riley PS XXXX XXXX XXXX, Suite XXXX, XXXX, WA XXXX Re : XXXX XXXX XXXX XXXX balance paid on XX/XX/XXXX still shown outstanding. Dear Ms. XXXX : I spoke to you on XX/XX/XXXX, over six months ago about the payment made through your firm for {$2900.00}, [ see enclosed return check in full and final settlement ]. I am the principal in this matter, and regardless of my legal representation, you owe me an absolute duty not to represent false information in court. It is your responsibility as a creditor to keep an accurate record of any balances due, including payments made, such as payment made on XX/XX/XXXX. You have 30 days from the receipt of the payment to update the Claims Register in the US Federal Bankruptcy Court in XXXX for case XXXX. You are now over 180 days in default of this obligation. Please treat this as the final notice should you fail to update the Claims Register within the next 4 working days. Yours Sincerely, XXXX XXXX XXXX XXXX : Copies of phone call transcripts with you and your firm, return check & Claims Register. Cc ; XXXX XXXX attorney for XXXX XXXX, Federal Trade Commission Complaint
10/28/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30040
Web
Weinstein & Riley, XXXX, WA. A XXXX XXXX called intimating that we were late on a payment, which is not the case. She had no clue as to terms of the settlement their firm was handling for a third party lender. She was down right insulting, full of inaccuracies and just wrong. I asked to speak with here supervisor. XXXX XXXX ( sic ) stated this person should not have called even though they sit right next to each other. She is new, was the response! I asked about training, policies, procedures and internal controls. She had no response. I asked XXXX to speak to her supervisor, XXXX XXXX ( sic ) an attorney with the firm. Not in office, left a voice mail. This firm is not in control of its personnel and to be contacted like this is just wrong. If we consumers don't speak out, reforms inside firms like this may not take place. Not sure if you have had complaints with this firm previously, but something is not right with this firm.
04/27/2023 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • CA
  • 92020
Web
Approx 3 mos ago ( End of XXXX ) ..I contacted a company who I thought still had my file XXXX credit report showed XXXX bal tried to get title..they informed me that debt had been sold altho I was never notified... was referred to another company & then was referred to a Law firm in XXXX... they NEVER sent me letter they had file ... When I contacted them I kept asking why I was never notified... all the representive said was " You can make an arrangement or I put the vehicle out for Repo now '' ... I felt I had no choice to make an arrangement but they never answer the phone when you call..Have been trying get ahold & only able to leave msgs for over a week..One representative finally called me back... But at XXXX ... And also I am in XXXX & They are in XXXX XXXX... They claim they are a Law firm ... Weinstein & Riley
06/14/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75229
Web
I have never had a business relationship with the creditor. Collector filed a law suit, for which I did not receive written notifications to appear in court to defend myself. The collector sent notifications to a previous address I no longer have access to and compromised my privacy. The collector obtained a court order to freeze my bank accounts by misrepresenting the facts. The lack of access to my bank accounts has created a hardship causing me to default on my daily commitments ; both personal and in my business due to lack of access to my bank accounts. This type of harrasment has created excessive stress and has disrupted my job, which is the only way I have to support my family.
05/21/2019 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • TX
  • 77449
Web
I just received a letter from my bank account stating that agarnishedon my account to received money was not notified with papers about a law suit and judge sign off on this case the case # XXXX the law firm name is Weinster & Riley I believe this same company yyears ago sent a deputy 's of law to my house and threatening me
02/27/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • FL
  • XXXXX
Web
On XX/XX/2018, stating they referred a debt that was supposed to be discharged in bankruptcy to another debt collection firm, Weinstein & Riley ( WPR ). I phoned Weinstein & Riley ( WPR ) and was rudely hung up on by a female agent who refused to listen to me as I told her whatever address they have on file is incorrect.
07/15/2020 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78332
Postal mail
11/30/2018 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Collected or attempted to collect exempt funds
Phone
07/11/2018 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Sued you in a state where you do not live or did not sign for the debt
  • TX
  • 77396
Web Older American
05/01/2017 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
Phone
01/31/2017 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • TX
  • 78721
Fax
04/13/2016 Yes
  • Debt collection
  • Credit card
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 78211
Referral Older American
03/07/2016 Yes
  • Credit card
  • Bankruptcy
  • TN
  • 38134
Web
07/17/2015 Yes
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 78640
Web
03/02/2015 Yes
  • Debt collection
  • Credit card
  • Taking/threatening an illegal action
  • Seized/Attempted to seize property
  • TX
  • 76543
Web
10/18/2014 Yes
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Right to dispute notice not received
  • MN
  • 55372
Web