Weinman Acquisition Group CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/02/2019	No	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	TN 37075	Web
On XX/XX/2019 Allied Legal Services contacted me about a debt I owed to them in the amount of {$2000.00}. They stated that they were going to take me to court and file a judgement against me if I did not agree to settle for a lesser amount. The agreed upon amount was a one time charge of {$290.00}. I agreed to the one time charge that was scheduled to be debited from my checking account on XX/XX/2019. They sent me over a document that I had to sign agreeing to this settlement and payment, I also gave them my debit card number so that they could take out the payment on the agreed upon date. Allied Legal Services set up the company to assess the payment, that company being XXXX XXXX. I received a receipt from them on XX/XX/2019 showing that the payment had been set up. When the agreed upon date of XX/XX/2019 came I received an email from XXXX XXXX showing the payment went through. Later that morning I received a phone call from XXXX XXXX with Allied Legal Services informing me that the payment had not yet processed. I informed her that I received a receipt earlier in the morning and gave her the confirmation number that was on the receipt I received from XXXX XXXX. Later that day I found out from my bank that they had flagged the payment from XXXX as possible fraud and I had to release the payment saying it was in fact not fraud. I then contacted XXXX XXXX to inform her of what had happened and verify that they had in fact received the payment since I released the hold. XXXX informed me that the payment had not processed and offered to process the payment again. She then said that the payment went through and would email me a settlement letter showing the account is satisfied and paid in full. She said that they would both email me the form as well as send it in the mail, this still being on XX/XX/2019. I did not receive any email correspondence that day but I kept checking. On XX/XX/2019 I checked my bank account and noticed that the company had charged me twice, one from XXXX XXXX and the second from XXXX XXXX XXXX. I immediately contacted XXXX XXXX and she then informed me that they had switched billing companies and that XXXX XXXX was not supposed to be the company that took the payment. XXXX XXXX never called me before XX/XX/2019 to inform me that they switched billing companies so that I could cancel the already set up payment. XXXX XXXX also failed to inform me on XX/XX/2019 that they switched billing companies when I told her that the payment had tried being processed. And she failed to inform me when I called back and asked if the payment had went through. Rather than tell me right then that they had switched companies she decided to take an additional payment from me. Later discussions with her on this matter found that they switched billing companies because of their fraudulent acts. XXXX XXXX asked me if my bank could charge back the payment from XXXX but after speaking to my bank, they can not since that was the original payment and company I agreed upon. XXXX XXXX was supposed to be contacting me back on this matter and to this day, I have still not heard from her nor anyone at her company nor have they refunded me the second charge that I never agreed to. I have tried several times to call someone back but I am failing to get in contact with someone who can help. I am simply wanting the second charge refunded since they were not supposed to charge it in the first place. It is my belief that XXXX XXXX purposefully deceived me into believing the payment had not yet processed because they knew that they would not be able to get the payment from XXXX and they wanted their money.
05/04/2016	Yes	Debt collection Credit card	False statements or representation Impersonated an attorney or official	XXXXX	Web
Along with " false statements or representation, '' Communication tactics, continued attempts to collect debt I do n't owe, disclosure verification of debt, improper contact or sharing of information, and taking or threatening to take an illegal action all apply to this complaint. In XXXX a credit card was opened in my name. I was not aware of this until years later and took the necessary steps to clear it from my record ( filed with the 3 credit bureaus, disputed the debt with the agency, etc ). The last I heard about this was 4 years ago. Since then I took a job outside of the US and had n't heard anything about this dispute. Late last month, the Weinman Acquisition Group began calling multiple family members still located in the US. They said that they were serving me with papers for refusal to pay a debt. The caller claimed to work for for the county I previously lived in and he would be filing charges if I did not pay the money owed. These messages were passed on to me so I called the company back. I spoke to someone on the phone who said that they did not have the ability to call non US numbers and I said that did not give them leeway to call family members in lieu of me. I told them they were contacting me regarding an identity theft debt that has already been disputed. I asked for information regarding the debt and they emailed me the amount, credit card company, card number and account number. I tried calling back but could not get through to anyone. They continued to call my family and threaten legal action. I finally got through to someone yesterday and once again said that the harassment against my family members needed to stop and said that this debt is not valid and disputed. The woman on the phone said that she was legally allowed to call my family no more that once a day. I asked her to verify her company name, address, telephone number and professional license number. She responded with " Absolutely not. '' I said I needed debt verification and I wanted to know who they purchased this debt from. She proceeded to speak over me and continued to say " I will put you in refusal to pay '' and then hung up. I called back immediately. As soon as she answered the phone, the woman said something along the lines of " You need to stop calling us. '' I said that I was simply seeking debt verification and she said that if I continued to call she would press charges against me. I called the XXXX who said that this company was not on their radar until XX/XX/XXXX, which is when they first started calling my family. They are threatening, they have had people pretend to be law officers leave messages, they did not tell me how to dispute the debt or seek verification of the debt. They would not give me the name of the original creditor. They would not verify that they are licensed in their states. Ultimately I want them to stop contacting my family members but I also want to file a complaint so their tactics are officially on record. I ca n't be the only one dealing with something like this.
01/10/2019	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	IA 50310	Web
Received a voicemail on XX/XX/2019 at XXXX XXXX from " Unknown '' number, caller identified her as " XXXX XXXX '' but did not state a company, she stated a docket number and that there was a complaint registered against me and I needed to call to discuss pending actions. My husband then received the exact same voicemail for me at XXXX XXXX, at XXXX XXXX my ex husband received the same voicemail as well. All of the exact same scripted call from " XXXX XXXX '' I called them back and was told it was an answering service for a building of 15 businesses, they asked for a reference number, I gave it and was transferred to " XXXX '' with " XXXX XXXX XXXX '' I asked her for a validation letter and she refused stating they had sent one in XX/XX/XXXX. She stated that I called her and would have to verify my SSN, I told her I was not comfortable. She became hostile and told me that they would just serve me papers in the next 24-48 hours. I asked her for her last name and she hung up on me. My husband then called and also received XXXX, she then gave him my full SSN # and asked him if that was correct. Then told him she didn't appreciate him calling her and that she had just gotten off of the phone with me and they would just follow through with legal action and " to have fun in court '' I then tried to call them back in order to obtain a validation letter but my number had been blocked, I then called from my work phone and received the same front desk, gave him my reference number and he then said they weren't answering their phones, I told him that XXXX had given my full SSN to a third party and I would like to speak with her, he stated they were not available but would try again and instead hung up on me. I then tried to call back but they had then blocked my work number also, I called from another phone at work and was hung up on immediately after each try until they blocked that number too. I called from a co-workers desk and was immediately put on hold and then hung up on, same thing with another co-workers desk and then tried to call from my friend 's cell phone with a different area code and was prompted to leave a VM, when I didn't, he then received two calls from an " unknown '' number back to back with no voicemail. They also blocked my husband 's phone number as well.
10/17/2017	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	AL 356XX	Web
On Thursday, XXXX XXXX, at XXXX I missed a call from a number listed as XXXX XXXX AL XXXX XXXX ). A lady named XXXX XXXX stated in a voicemail that they were attempting to locate me in to receive my signature on bc of a debt on my XXXX. She stated if I was n't located this would result in a missed court date. I immediately called the number back but it connected me to a debt collection company called Weinman Acquisition Group ( XXXX XXXX XXXX, NY XXXX ). A lady named XXXX XXXX answered and started off extremely rude. She told me that I had to pay in full then in order to not be summons to court. She gave me her direct number as XXXX. She stated this debt was from a payday loan from XXXX, a loan I do not remember and she also added their fee to the total. I told her I needed to check into some things. She immediately asked in I could put a down payment right then. I said " No, I will call you back ''. She proceeded to ask when I was going to call her back because after a certain time she could n't stop the summons. I again told her I would call her back. After doing some research, I found some complaints against them that said they did to others exactly what they did to me so I called back to get some more info. This time a gentleman answered. I told the gentleman that I was n't very comfortable giving my info out but he interrupted me twice and stated very rudely that I did n't have to be comfortable. After doing more research, I decided to not make a payment to them over the phone. They had confirmed my address so I did n't know if someone was going to show up or not. No one did, someone was home all day, and we have security cameras to prove this. I am unsure if I owe the debt but the threats and scare tactics are out of bounds.
08/17/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	NC 27127	Web
To Whom it may concern : XXXX XXXX from Weinmamn Acquisition Group called me today XXXX XXXX. He stated that I owed a debt that I told him repeatedly, That i had not taken out. At the time i allegedly took out that debt I was XXXX years old living with my mother. I never took out any debt or credit until i was at least XXXX. Despite the fact that I adamantly denied being responsible for this debt I felt pressured to sign the repayment agreement that he sent me because of his threats and coercion. I was told that if i did not sign it a sheriff would show up at my house and i would get judgment put on my name. I was told that i would have a judgment placed on my credit if i did n't sign regardless if it was my debt or not. He continued to threaten me. And even told me that he talked to the attorney to see if they would settle the debt for XXXX, even though i said i did n't remember opening this and I 'm only doing this because i want my house and i do n't want a judgment place on my name. Thinking i was going to get sue and have a judgment place on my name and threats of having attorney sent down and it would cost me close to XXXX. He even said though this is not my debt, its my best option to settle for XXXX. After speaking to several people in the financial industry who told me about the debt collection process and my rights in this area i was told to file a complaint with this bureau. I signed that repayment agreement under duress. I contacted the company that i had the alleged bad debt with and they confirmed that I did not owe them anything. I felt that i was lied to, threatened and manipulated. I want the agreement that i signed revoked because i only signed it based on untrue threats and manipulation.
09/28/2016	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	NV 89122	Web
In 2012 I submitted my personal information to a website that I unfortunately do not remember. This so called company I guess was not a direct lender but a solicitor and passed my info to XXXX " lenders ''. At the time I wanted to get a small loan. $ XXXX-XXXX. I made the mistake of providing my banking information. The company that is now trying to collect for XXXX XXXX ( Weinman Acquisition Group who has a P.O. box and no brick and mortar address ) says that they purchased my account from XXXX and that I got a loan from them. I asked when this was, how much was the original loan and if they could show me documentation which states I accepted the loan. The initial company who tried this XX/XX/2012 was not XXXX. I asked them to provide me with the same proof and documents and I never heard from them again. The XXXX XXXX provided me with a document they drafted with a dollar figure that they want me to pay. I still do n't know the original loan amount and must now go to XXXX XXXX and ask for transactions for XX/XX/XXXX and XX/XX/2012. XXXX XXXX stated that the transaction took place XX/XX/2012 but did not provide that info with their letter. I will attach a copy if your site allows. The amount the are asking me to agree to is {$750.00}, they say it was reduce from {$1100.00} and will go to over {$3000.00} if they file paperwork with XXXX County Nevada for fraud. The person I spoke with is XXXX XXXX. Says he is a mediator and wants to help and says he is offering this to keep his layers from filing the paperwork in XXXX County Nevada. Not clear if he works for XXXX or Weinman, but was clear on how much money he wants me to pay. I do n't remember receiving any money at all! and certainly not {$3000.00}!!
01/18/2017	No	Debt collection Payday loan	Disclosure verification of debt Not disclosed as an attempt to collect	AZ 85741	Web
I was informed that attempts were made to serve me with documents but attempts failed. That I am being sued for an outstanding debt with XXXX. I contacted XXXX and they have no record of my name, phone number or social security number. I was sent to different departments at XXXX to investigate this thoroughly. Next communications with XXXX at Weinman Acquisitions lasted for 7 minutes ( XXXX ). During this call XXXX became agitated and frustrated with my questions for clarity and requests for documentation of this debt. He said he could email me the documentation and I gave him my email address which he then read back to me correctly. After an hour passed without receiving the document I called Weinman Acquisitions again and spoke with XXXX. He informed me that the file is out of his department and he sent the request for the email in but that 's all they can do. I told him he never told me that the email was a request. He said it would be sent to me. This agitated him more and I told him I was n't understanding and he said that he got that. He became condescending and hung up. I called multiple times to get the information I needed until he finally passed me on to someone who said I would receive an email in ~20 minutes. It has been 24 hours and I have not received any emails. At no point did they request my mailing address to send me documents, nor did they disclose an amount.
12/18/2017	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	IL 60538	Web
I received a voicemail from XXXX XXXX The person stated her name is XXXX XXXX with XXXX XXXX XXXX. She said she received a complaint in her office and she will be filing here in XXXX County, Illinois, but the case was reviewed and before filing, I must contact her at XXXX to address the proceedings sign off on the documentation. My father received a phone call from the same person, trying to locate me on XX/XX/2017. I received a voicemail from XXXX XX/XX/XXXX. The person stated her name is XXXX, and my account is on hold. She stated that if no contact is made she will be forced to forward the documents to my home, and to contact her at XXXX. I received a voicemail from XXXX X/XX/2017. The person stated her name is XXXX XXXX, and that she is a process server in XXXX County, Illinois. She stated that she will be serving legal documents to my home or place of employment if I do not respond and sign the documents. She stated that my refusal or inability to sign the documents will be considered a missed court date and the legal process will continue without me. She stated I am to call XXXX to address the proceedings and schedule a time to sign the documents. I believe these incidents are illegal, and all the same people/person that has been harassing me. I do not have any accounts in collections that I 've found during credit checks.
11/08/2017	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OK 731XX	Web
Most recent XX/X/17 but has been occurring for months XXXX XXXX XXXX ( XXXX XXXX ) claims they are a process server to serve me papers filed with the county. They have attempted to serve me several times and will try one more time. They state they will be stopping by my where abouts. Nothing is filed in county. XXXX is public record When I called I told them they were in violation of the FDCPA and I would be filing a report they hung up on me stated I cursed, which I never did. I got yelled at saying quit playing the victim, you should n't have married a deadbeat, you just took a XXXX XXXX XXXX XXXX. I again stated this is past the statute of limitations ( 5 yr Oklahoma ) but proceed how you need to I will be filing a complaint he said you do n't have my permission. I stated the his permission was not needed. I have called them several times to try to resolve the matter and stated this is past the statue of limitations but continue to call, threaten, and harass me and my current spouse who had nothing to do nor ever did with this.
10/30/2017	No	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	TX 751XX	Web	Servicemember
I had a call Weinman acquisition collection company on XX/XX/2017 about XXXX XXXX and it instructed me to push 1 and I did. A gentleman came on the phone and I listening and he told me it was a bad debt for cash net and I tried to ask him how much was left owe and he then stated at this time I was a rude lady. I hung the phone up. The Gentleman called me back and said this will not make you debt go away. I asked again how much was left owed he stated at this time I should know and he also said I was XXXX and that I was XXXX. I asked to speak to someone else and he said you are not speaking to anyone else. I started making a noise make him listen. I then decided to hang up on him. I had to look on my caller ID to get a number to call back. I was sent to a director named XXXX and explained exactly what happened and I told her that was degrading and I do not believe that he should have spoke to me that way.
02/24/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened to sue on too old debt	VA 23228	Web
I took out a payday loan from XXXX, paid regularly until i got behind, the debt went to a collection agency, i paid the amount in full, i paid a total of {$810.00} on a {$300.00} loan in 2013, have the receipts, if anything they owe me money. For the last 3 years, several agencies representing XXXX have threatened arrests and lawsuits, the last collection agency was weinman acquisition, this agency stated they were a county tax office trying to deliver or fax documents, i called XXXX, the representative never identified it was a collection agency or stated this was an attempt to collect a debt, look up some info on the internet apparently this company makes these illegal calls regularly, they left a message on my phone which i have saved for my records
06/21/2017	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	NV 89117	Web	Servicemember
XX/XX/2017 XXXX PST Approx Received a phone call from Weinman Acquisition Group - XXXX Threatened to serve me papers for a failure to appear in court - advised the lady she was in violation of the Fair Credit Reporting Act and that I would be submitting a claim against her and the company she is representing. She stated that she was not in any sort of violation of the lam and that I would be served with papers to appear in court for a lawsuit. Immediately after the phone call - I received notice that my mother had received a call from the same lady ( *the mentioned phone number is a direct line ) stating that she was just told that I was going to be served papers if I did not return a call and that I would be sued for a failure to appear in court.
08/22/2018	No	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	TX 77536	Web
I received a call from a man who left a message saying that I was avoiding them and that I needed to call them in order to stop him from coming to my house and my work. I called the number that he left and the lady said that I needed to make arrangements in order to stop it from going to court and fraud charges be filed against me. I panicked so I set up arrangements. She said I owed around 1700 but if I settled it would be XXXX and it was going to be XXXX a pay period until paid off. I asked if I could receive any documentation because I thought I had made payments but just didnt pay it off and she said that they couldnt give me any documentation until it was paid in full because I could use that information against them.
07/10/2017	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	PA 150XX	Web
I have been receiving calls from a local number, XXXX and it is an automated number stating that this message is for me and that this is XXXX XXXX and she is a processor and that she tried to serve me sealed documents at my home yesterday. She stated in the voicemail that this her 3rd time trying to do so. She states that she will be checking my other known locations trying to find me. She states that if I do not accept these she will have to inform the filing party and to contact her at XXXX.
11/22/2016	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	TX 77375	Web
XXXX from Weiman Acquisition left a voicemail claiming she worked XXXX and there is action being takin against my social. I returned the call and she said it was regarding my husband. I then proceeded to tell her that I was hus wife and asked who the other parry was that made the complaint. She said she was not able to give me that information, I work in finance and am very aware of the regulations, and yes she has to provide being I am the spouse. She claimed that he would miss a court date.
01/31/2017	No	Consumer Loan Installment loan	Problems when you are unable to pay	CA 92308	Web
I received a call from a XXXX stating she needed to verify my address to serve me with legal paper work. I called XXXX and spoke to a XXXX. She stated that the original company hired them to file legal charges of theft and intent to defraud and request my credit card information or banking information over the phone. I explained I was to comfortable giving that information over the phone. She then sais I had no choice that was the only way to keep them form filling charges.
12/22/2016	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	TX 79703	Web
I received a voicemail from a woman claiming to be a " legal courier for the county. '' She claimed to have attempted to serve me legal documents at my residence and place of employment, which has not happened. She also claimed that she must surrender the documents as a refusal to sign and that I missed my court appearance, and I was to contact the filing party at the same phone number she called me from, which leads me to believe she is not who she claims to be.
08/24/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 78244	Web
This company keeps calling me about a loan that is not lying over 2 years ago I 've asked him to produce documentation about this but you go along and make sure this they have not yet company keeps calling me about a loan that is not mine over 2 years ago of asked him to produce documentation about this but you alone and they to this day have not yet and they keep calling leaving nasty messages threatening to XXXX jail soon me they calm every once house
07/28/2017	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	TX 77489	Web
Weinman Acquisition Group continually calls me after I told them to STOP calling my phone. The rep goes on to say I will call you three more times how bout that and do what you have to do?? I 've emailed and called them to stop these harrassing phone calls and they still do so. Now I will file a lawsuit in court. Also stating a warrant for my arrest would be served if I do n't contact them. I have a voicemail stating that.
05/03/2017	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30534	Web
I received a phone call/voice mail from XXXX at Weinman Acquisition Group, she identified herself as working fo r th e county, the voicemail stated there are legal documents pertaining to my social security number that I need to sign and failure to do so would result in a court appearance on my behalf without me being present. I returned the call and they would not tell me what it was pertaining to and they hung up.
10/10/2017	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	PA 18201	Web
This conmapmny WEINMAN ACQUISITION GROUP is calling saying they will sue me and take me to court, for a deb i dont have, they say i open a account wirh XXXX XXXX, XXXX never have. and they keep calling and the have my information, we dont know this account, we dont open any credit card with XXXX.
06/15/2020	No	Debt collection Credit card debt	False statements or representation Impersonated attorney, law enforcement, or government official	AZ 85206	Web
Allied Legal Services XXXX Saying I owe money for a credit card that I never had. Threatened to sue and serve me at my place of employment. I've asked to cease and desist, yet they still continue to call.
08/17/2018	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	NV 89032	Web	Servicemember
They are calling both my mother and I about a debt saying I was going to be arrested and its being sent to the courts
04/15/2016	Yes	Credit card	Sale of account	CA 95838	Web
was threatend to be sued and wages garnished
09/12/2017	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OH 45385	Web	Servicemember

06/01/2017	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	FL 33444	Web

05/31/2017	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	SC 29609	Phone	Servicemember

05/02/2017	No	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	OR 97344	Referral

12/14/2016	No	Debt collection Payday loan	Disclosure verification of debt Not given enough info to verify debt	TX 78640	Phone	Servicemember

11/04/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	AL 36401	Web

10/20/2016	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	CA 90405	Web

10/18/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AL 35022	Web

09/15/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	CA 90034	Web

04/20/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	WI 53228	Web