Vision Mortgage Company, Ltd. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/24/2021 Yes
  • Mortgage
  • Home equity loan or line of credit (HELOC)
  • Closing on a mortgage
  • TX
  • 78250
Web Servicemember
We recruited Vision Mortgage Company ( VMC ), XXXX XXXX XXXX proprietor ) to help us find a XXXX Home Equity loan with reasonable interest rates. We have at least $ XXXX equity in our Homestead property. We gave Mr. XXXX pertinent confidential/private financial information to accomplish this task. Without our written consent/knowledge/permission VMC began orchestrating his nefarious agenda by registering applications for other types of loans containing our confidential/private financial information. When asked for copies of the documents he registered with his lenders, he sent a " document he worked off of '' without ever providing what I asked. We were deceived with lies about the urgency of funds needed to circumvent a work stoppage and lies about our equity in both of our properties as the reason we didnt qualify for a Home Equity Loan. There are many instances that are suspicious. How did XXXX arrange 3 closing sessions when we, the borrowers, never completed an application requesting a loan from anyone. He refuses to provide any copies of the applications/approval of those requests for loans he registered with his lenders. He also deemed a business affidavit as incorrect, altered the document then notarized the document he created. He stated that his title allows him to do that. I have correspondence to show this but also the fact that he never sought to find low-cost interest rates to compare for a Home Equity Loan as requested so that we could decide how we wanted to proceed. He took advantage of my suffering XX/XX/XXXX XX/XX/XXXX XXXX XXXX and a XXXX during this time. While in recovery and rehabilitation, I learned VMC obtained a $ XXXX Personal Loan. This loan was structured to benefit the lender ( USURY ). This loan allowed the lender to pocket the escrow as interest. The way he arranged the loans, we are unable to use our equity for 2 years. There was no disclosure or Truth in Lending which includes the appearance of an unethical conflict of interest. Now that VMC got away with the first loan, they have introduced another personal loan to rectify the irregularity as to avoid foreclosure on the first loan. We immediately declined to close on this pre-planned loan. VMC should be held accountable for their outright lies, deceit and unethical behavior.