Virtual Assets, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/24/2023 Yes
  • Money transfer, virtual currency, or money service
  • Virtual currency
  • Fraud or scam
  • NY
  • 139XX
Web
I am writing to file an official complaint against the website www.cryptodispenser.com for engaging in fraudulent activities and failing to provide any form of customer support. It has come to my attention that this website has scammed not only myself but also numerous other individuals out of their hard-earned money. Despite multiple attempts to contact their support staff, I have received no response via phone or email. On [ XXXX ], I deposited {$30.00} at a XXXX location , as instructed by www.cryptodispenser.com. I have attached a copy of the receipt as proof of my transaction. However, upon attempting to withdraw or send the funds, every transaction has resulted in a " failed '' status. This clearly indicates that www.cryptodispenser.com is operating dishonestly and intentionally deceiving its users. The lack of any available support staff is deeply concerning. The provided phone number never answers calls, and emails sent to their designated email address have gone unanswered. This complete absence of customer service demonstrates a blatant disregard for the concerns and issues faced by their users. I would like to emphasize that www.cryptodispenser.com is undoubtedly a fake and fraudulent platform. Their actions have caused financial loss and emotional distress to myself and countless others who have fallen victim to their scam. It is imperative that immediate action be taken against this website to prevent further harm to unsuspecting individuals. I kindly request that the you thoroughly investigates this matter and takes appropriate measures against www.cryptodispenser.com. It is crucial that they are held accountable for their fraudulent activities and compelled to refund the money they have unlawfully obtained from innocent individuals. Thank you for your attention to this matter. I trust that you will take swift action to address this issue and protect consumers from falling victim to www.cryptodispenser.com 's scam.
03/24/2023 Yes
  • Money transfer, virtual currency, or money service
  • Virtual currency
  • Money was not available when promised
  • FL
  • 33160
Web Servicemember
I deposited {$500.00} at a XXXX into this account Virtual Assets , LLC XXXX Crypto Dispensers so I can buy crypto currency on their system, but the system would allow me to buy the crypto and there is no way to withdraw the money that was deposited into my account.