| 12/21/2021 |
No |
- Mortgage
- Conventional home mortgage
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Web |
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I closed on a new home on XX/XX/XXXX. The processing agent indicated I would not pay an application fee due to internal shuffling of my application in XX/XX/XXXX. While I did not pay that app fee up front upon the application processing, they instead added the fee on my Closing Disclosure document. They continue to insist the fee was not charged to me. However, there is no indication on my CD that this fee was credited to me and the cost details suggest I paid it within the cost to close my loan. They insist it was added to my closing disclosure document for " compliance ''.
I accepted the closing disclosure document on the condition that the {$310.00} dollars would be refunded. I was assured by the agent a check would be provided at closing.
However, now more than a month later, I have yet to be provided a check despite emails to the bank and speaking with a member of management. The bank continues to press that I didn't pay that fee, however the cost is listed on my Cost Details.
In writing the agent provided assurance that the {$310.00} dollars would be refunded, which I accepted as condition to accept and sign the Closing Disclosure document.
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| 03/20/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Improper use of your report
- Reporting company used your report improperly
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Web |
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| 04/10/2017 |
Yes |
- Mortgage
- Conventional fixed mortgage
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- Application, originator, mortgage broker
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Referral |
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