VIAMERICAS CORPORATION CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/12/2015	Yes	Money transfers International money transfer	Other transaction issues	OR 973XX	Web	Older American
Created an account with Viamericas to transfer money to a friend in XXXX. The account set up included personal bank account numbers to facilitate the transfer. Initially I was notified that the transaction was " successful '', but the recipient never received the funds. The company 's website later indicated the transaction was cancelled. Thankfully, my account was not debited. I made numerous attempts to contact the company 's customer service and have the account closed. Most of the time I was put on hold and then the line went dead. I received XXXX e-mail from XXXX XXXX XXXX ( XXXXXXXXXXXX ), Sr Fraud Risk ManagerViamericas Corporation, on XX/XX/XXXX, stating my request to close the account had been forwarded to their IT department. I have not received any further correspondence and the account appears to be still active. I am concerned about the potential for misuse of my account information.
02/09/2020	Yes	Money transfer, virtual currency, or money service International money transfer	Money was not available when promised	CA 92126	Web
I have initiated the transfer of USD 2000 to my XXXX account XXXX on XXXX using vianexfast remit service ( https : //www.vianexfastremit.com ). They promised me to deliver the money on XXXX. But I have not received the money yet. I called customer support number XXXX, They re-initiated the transaction and told me that the money will be transferred to my account in 24 hours. But still i have not received the amount.
01/28/2024	Yes	Money transfer, virtual currency, or money service Money order, traveler's check or cashier's check	Lost or stolen money order	SC 29611	Web

01/17/2024	Yes	Checking or savings account Checking account	Managing an account Cashing a check	TX 75240	Referral

04/20/2021	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Fraud or scam	CA 95116	Phone

07/30/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	GA 30047	Web

05/24/2019	Yes	Money transfer, virtual currency, or money service International money transfer	Money was not available when promised		Phone	Older American

07/23/2015	Yes	Money transfers International money transfer	Other service issues	NC 27403	Phone

02/18/2015	Yes	Money transfers International money transfer	Money was not available when promised	CA 90057	Phone

04/17/2014	No	Money transfers International money transfer	Money was not available when promised	CA 91343	Phone

03/25/2014	Yes	Money transfers International money transfer	Money was not available when promised	WA 98661	Phone