Vericred Solutions LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/03/2021 No
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 11367
Web
XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX Social Security # XXXX DOB : XX/XX/XXXX I hereby make a ghost-letter attempt to a resolution on various credit items and/or items of public record that currently show on XXXX XXXX XXXX XXXX and XXXX respectively. My position is legal based upon sections of the Fair Credit Reporting Act as well as the Fair Debt Collection Practices Act. These laws are to make sure that a level and fair playing field exist to protect American consumers from abusive reporting procedures on credit reports, as well as illegal and deceptive collection practices. I stipulate at this time that are no condition am U making an identity theft claim or accusation, so I demand that policy be adhered to by all creditors and respective credit reporting agencies. Amended consumer rights Fair Credit Reporting Act Public Law 15 U.S.C. 1681 : https : //www.consumer.ftc.gov/articles/pdf-0111-fair-credit-reporting-act.pdf Fair Debt Collection Practices Act : https : //www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/fair-debt-collection-practices-act-text On these subscribers that are reporting the affixed information, I am requesting full validation such as, original transfer rights to collect, confirmation of legal timeline to report on credit and/or collection procedures, validation of licensing requirements, posted bonding requirements, oversight on monthly payment histories, proper subscriber agreement compliance with credit reporting agencies, and overall compliance with all Fair Credit Reporting Act and Fair Debt Collection Practices Act bylaws as mandated by federal laws. If all of these requirements are not in order, then I have the legal right to request the deletion of this tradeline accordingly. I especially desire compliance under the 84-month timeline for deletion of negative information, with the deletion of the account details altogether. My dispute is quite specific in the exception area posted below : 605. Requirements relating to information contained in consumer reports [ 15 U.S.C. 1681c ], Section 609 of the Fair Credit Reporting Act ( FCRA ), Disclosures to consumers [ 15 U.S.C. 1681g ] ; Section 610 ( a ) ( 1 ) [ 1681h ], and 611. CREDITOR CONTACT INFORMATION : VERICRED SOLUTIONS LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX ACCOUNT # XXXX On these subscribers that are reporting the affixed information, I am requesting full validation such as, original transfer rights to collect, confirmation of legal timeline to report on credit and/or collection procedures, validation of licensing requirements, posted bonding requirements, oversight on monthly payment histories, proper subscriber agreement compliance with credit reporting agencies, and overall compliance with all Fair Credit Reporting Act and Fair Debt Collection Practices Act bylaws as mandated by federal laws. If all of these requirements are not in order, then I have the legal right to request the deletion of this tradeline accordingly. I am posting this dispute through the Consumer Financial Protection Bureau, the governing body of the Fair Credit Reporting Act and the Fair Debt Collection Practices Act. Please respond to this dispute within 30-days as mandated within federal guidelines. Sincerely, XXXX XXXX
07/07/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IA
  • 50613
Web
I had a debt on my credit report from XXXX for {$1200.00}, it said the original debt came from XXXX XXXX XXXX. I called the debt collector and told them that I had insurance at the time and they told me I would have to call XXXX XXXX XXXX, which I did, XXXX XXXX XXXX said that they were able to verify that I had XXXX insurance at the time of the visit and I provided my insurance information at the time of the visit. XXXX XXXX XXXX stated that they would try to run it back through insurance, but since the charge was so old, they didnt believe that XXXX would pay. They said even if XXXX did not pay they would take responsibility for the charge because it was faulty on their end by not running it through insurance on time the way they were supposed to. XXXX XXXX XXXX promised me this charge would be off for good. They promised me that it would come off my credit report in 30 days over and over again. I did see the charge come off XXXX XXXX and XXXX and XXXX. About a week later the charge was back on my account by a different debt collector named XXXX.I called XXXX to complain that this charge was not valid and that it was taken care of with XXXX XXXX XXXX. They were extremely rude to me and were saying things like what you dont think, youre not responsible for your medical bills, you think you dont have to pay what you owe. I try to explain to them that XXXX XXXX XXXX told me that my debt was about to be sold around the same day that I called to clear it up and I think that something happened where some information got transferred before it was deleted out of the computer. I told them that it was taken off XXXX and XXXX but just stuck on XXXX XXXX. They told me I would have to call back to XXXX XXXX XXXX and get proof. I called back to XXXX XXXX XXXX to get proof but they have absolutely no record that that charge ever existed in history. They have absolutely no record of the account number at all anymore. I also called back to XXXX to see if they had some kind of proof that it XXXX XXXX XXXX had canceled the charge but nobody has any proof of anything. I have disputed this issue on XXXX XXXX, on XXXX XXXX and with the debt collector. I have disputed this charge at least 3, 4 or five times and only most recently received a letter in the mail stating that my dispute was denied one time. All of the other times I disputed the charge I never received any notification if or why it was denied or approved. The last time I disputed it, I told them that I had disputed it in the past several times and never received a letter or an email saying if it was approved or denied or why. The last time I disputed it they finally sent me a letter saying it was denied but none of the previous times before. I go around in circles every day calling around trying to figure out how to remove this charge because its only stuck on XXXX XXXX. My bank uses XXXX XXXX and so I am unable to get a loan or an unsecured credit card or buy a car or buy a house because this charge that I do not owe is stuck on XXXX XXXX and XXXX.
08/28/2019 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • CA
  • 90717
Web
This is regarding a {$250.00} payday loan I took out a long time ago from XXXX XXXX XXXX back in 2014. Totally forgot about it and this collection agency just recently got aggressive with me. I recently lost my job. Just before I did get fired, I was speaking to XXXX XXXX, a debt collector from an agency called VeriCred Solution and I had an idea/plan to make the arrangement. I also asked them to grant my brother-in-law 's request to stop calling him as he was my listed reference at the time. XXXX said ofcourse and let me know he was removed. We were supposed to talk at the end of the week but unfortunately I lost my job. I felt like the world came crashing down on me. Ever since, they became very aggressive in collecting that debt from 2014 payday loan that I owed. They already spoke to my brother-in-law and a week ago I asked to grant his request to be removed from their system which XXXX XXXX agreed to. However, they called him AGAIN!!! I called XXXX to let her know my situation. XXXX XXXX was very rude. And when I asked what happened to the request of my reference to be removed, she blamed it on their system. I was working in the XXXX using similar account/info system. It does not take a week to delete a reference on a customer 's account. I know the laws in California and you're only to make contact once and NOT supposed to leave a message. As it turns out, my brother in law and I are no longer in speaking terms. Please educate this agency.
07/27/2021 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37303
Web Servicemember
I owed money on a car that I had to surrender due to loss of employment back in XXXX. I was told by XXXX that it was charged off but the debt kept on getting added back to my credit report every year. I had to dispute it every year to get it removed, they added it back to my credit report this year ( XX/XX/XXXX ) as a brand new collection account with no reference to the XXXX XXXX account. I called VeriCred and spoke to a lady that agreed to send me an e-mail that links the original XXXX account to the new collection account they posted, XXXX became aware we needed this to proceed with our home loan and hijacked the call. I asked XXXX XXXX ; who is the Vice Executive Presdident of Operations for VeriCred Solutions LLC, to send me an e-mail with a report stating that this was for the XXXX XXXX account not a new account but he refused to because I needed this to prove to my lender that this was not a new account which VeriCred was trying to make it look like, and even lied to me saying that this is not linked to the XXXX XXXX account and it was a new debt as of XXXX. Since the way they posted it to my credit it makes it look like it is a new collection account. He told me over the phone that he will not help us close on our new home ( sending me a debt verification e-mail ) unless we paid him {$4000.00}, otherwise he isn't going to send over anything to verify the debt with our lender. His name is XXXX XXXX with VeriCred Solutions LLC.
05/08/2020 Yes
  • Debt collection
  • Auto debt
  • Communication tactics
  • Frequent or repeated calls
  • FL
  • 336XX
Web
The company calling me pertaining to this debt, Vericred Solutions LLC, is calling my cell phone repeatedly every single day. I believe they may be calling my wife 's cell phone number as well and I will verify this. They do not have my consent to call my cell phone and they are calling me using an auto-dialing system and leaving recorded messages using an auto-dialer campaign system. An another note this debt is very old. It was an auto loan taken out with another bank going years back. The vehicle was voluntarily surrendered due to medical hardship in my family and the loan was eventually charged off after the vehicle was turned in. Prior to the vehicle begin surrendered the loan was paid each month ON TIME and never missed a payment, as the credit reporting shows. My credit report shows a balance on this loan of XXXX and I question this as as I paid for several years on this loan, with the original creditor, and all payments were on time. This loan has since been 'sold off ' to various 3rd party agencies so I believe the balance has increased due to unfair fees and additional interest which warrants a review to determine if UDAAP laws have been violated.
06/20/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98516
Web Servicemember
Since XXXX of 2020, I have been keeping an eye on my credit report very closely, using XXXX XXXX, XXXX XXXX and all three credit bureaus, as I am attempting to get a VA home loan. Working with my lender I was able to verify old debt, and pay it off. I check my credit report at least once a day and ensure that nothing new is opened or money spent on a credit card that would hurt my ability to buy a home. Today XX/XX/2020 @ XXXX I woke up, checked my credit report on XXXX XXXX and noticed a new line of credit from VeriCred Solutions LLC for the amount of {$1400.00}, had been opened in my name on XX/XX/2020, more than 33 days ago. I checked this with XXXX XXXX and all three agencies and none of them showed any debt by the company VeriCred Solutions LLC, nor any debt for that amount. It has also been more than 33 days and I have not received any notice either by mail, email or a phone call about said debt. Under the law from my understanding this is an illegal tactic sometimes employed by credit agencies.
11/12/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77047
Web
Hello, My name is XXXX XXXX XXXX and I am reaching out to complain on Vericredsol for their not of response and reporting. I have done everything and followed every step on removing false accounts that are reporting and still have not heard anything. It has passed the 30 days multiple times and at this point, and nothing has not been resolved. They keep reporting accounts that do not belong to me. I have mailed several certified letters, that are dated, that have everything listed in detail, that have everything required and they still done anything to remove them. I am very frustrated at the point and need to get these accounts removed as soon as possible. I have filed a police report and identity theft report ( XXXX ) and still refuse to help. I will be listing some dates below that I have sent out to them : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ALL THESE LETTERS HAVE BEEN SENT VIA CERTIFIED MAIL AND HAVE A STAMP WHEN THEY RECEIVED THE LETTERS.
03/17/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • FL
  • 33309
Web
Vericred is a collection agency for XXXX. They keep selling my information to differs collection agency when they was paid off when the car was sold. Ive went over this multiple of times with them and this is fraud. They cant keep selling my information as a old debt. Especially when its been over 8 years thus has been settled with other collection agency. This against my rights and very much in accurate. The details were never verified as accurate. Please have this company investigate I never received any notification about this. I have attach the last collection agency my information was sold too
05/18/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AL
  • 35950
Web
In the beginning of XXXX I noticed a collection on my credit from a Vericred Solutions LLC. I was not notified of this before it was placed on my credit report. On XX/XX/XXXX I mailed a letter asking for debt validation and verification. They failed to comply and send this information to me, which should result in a deletion of credit from XXXX. I have not received any letter from Vericred about this account in any form. This is against my rights and a clear violation. I figured I would write here for resolution prior to contacting my state attorney general.
01/18/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 76028
Web
On XX/XX/XXXX I had debt collection company Vericred Solutions in XXXX XXXX Co report on my XXXX for the amount of {$1800.00} and I have never received any notification from this company let alone dont know who they are. I had pulled my credit on XX/XX/XXXX to refinance my home and I am the process until this showed up on my credit. I think if it was a legitimate debt I should have been giving the opportunity to dispute or pay. I will be hiring a attorney to resolve this matter. Companies like this need to be shutdown due not following the law. Regards
06/25/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85053
Web
Upon checking credit, noticed a new collection added as of XX/XX/2020. Company ( VERICRED FINANCIAL SOLUTIONS LLC ) is unreachable, as well as the alleged original creditor ( XXXX XXXX XXXX XXXX. I have never done business nor received loans from this entity. The amount they have attempted to collect is {$4100.00}. I also noticed that they inquired in XXXX, and then placed a collection for the amount on my credit with a date of XX/XX/XXXX XXXX less than 60 days after initial inquiry ). Bothcompanies are Colorado based and can not be reached via phone.
03/04/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 334XX
Web
A company named VeriCred Solutions just reported a {$7200.00} balance on my credit report. Prior to this account appearing on my credit report today, I never received my 30-day notice of right to dispute. When I called the company to ask why they reported this debt before contacting me, they would not give me an answer. They just said they were going to sue me. I still have no clue what it is, or where it came from. They are violating several of my individual federal rights, under the Fair Debt Collection Practices Act.
08/26/2020 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77045
Web
I Filed a complaint against vericred solutions with CFPB on XX/XX/2020 requesting 7 documents.Vericred did not send the following 5 documents. 1.proof that they own this debt. 2.proof that they have the right to collect this debt in my state. 3.proof that they carry a bond. 4.proof have they access the outstanding debt. 5.payment history from the original creditor. Under the fair debt collections practice act I am allowed to request verification from third party collections agencies.
03/31/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 76087
Web Servicemember
recently a collection appeared on my credit report from vericred credit solutions. The purchased debt in question was disputed by me from the last bad debt buyer & the debt was removed. I received no notification or attempt to collect this debt from the reporter. this debt is already aged past the maximum reporting age in my state ( texas ). I have had no opportunity to dispute this debt, nor validate it. The information in the report is incorrect, in effect re-aging this debt.
06/22/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 77573
Web
Vericred Solutions has put a collection on my XXXX credit report. They also sent me the back up documentation. The collection charges are clearly not mine. Only the first and last name are the same. Middle name is different, SSN is different, nothing at all is accurate so I am not sure why it got attached to my credit. I submitted a dispute with transunion and they say its verified as accurate and i don't know how they can say that since it is not ME.
01/23/2022 No
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 76549
Web
I have paid the debt to XXXX XXXX XXXX XXXX ( receipt attached ) paid though Vericred Solutions LLC. I do not owe. They placed a balance on my credit report which I was told would be removed. I have requested multiple times for them to remove this debt from my XXXX credit file. I have completed many disputes and attached the receipt paid. I would like this information removed from my credit file because I have paid this debt.
06/24/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 770XX
Web
I didnt receive anything stating That a investigation was proved to show i owe a debt just got an alert that a company called vericred LLC added something to my report in an attempt to Collect a debt I never received anything in writing from this company and all of a sudden I get an alert that something was being added to my transunion report theres no accuracy verified to me That I owe a debt
05/01/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • XXXXX
Web
n accordance with the Fair Credit Reporting act XXXX Account XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
02/20/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 334XX
Web
A company called Vericred Solutions just reported a collection debt on my credit report. Prior to this account appearing on my credit report, I did not receive a notice of my right to dispute. This is a violation of my rights under the Fair Debt Collection Practices Act.
05/02/2021 No
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 10039
Web
This company refused to show me the correct amount own, they sold the car and have not show me the amount they sold it, so they are trying to collect the same amount twice. they refused to show me document.
08/04/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92591
Web
05/15/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • XXXXX
Web
05/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • XXXXX
Web
05/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • XXXXX
Web
05/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • XXXXX
Web
05/02/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • XXXXX
Web
05/02/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • XXXXX
Web
03/23/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 33056
Web
10/28/2021 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 35747
Phone
07/16/2021 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33135
Web
03/23/2021 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
Phone
02/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • GA
  • 30328
Web
01/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • FL
  • 32805
Web
01/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33409
Web
12/11/2020 Yes
  • Debt collection
  • Credit card debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • CA
  • 91361
Phone
11/11/2020 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 37128
Web
11/11/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 12533
Web
09/10/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AR
  • 72015
Postal mail
09/02/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
Fax
09/01/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92393
Web
08/26/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AL
  • 35214
Web
08/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 79761
Web
08/23/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77045
Web
08/22/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • LA
  • 70805
Web
08/17/2020 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32257
Phone
08/10/2020 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • GA
  • 30012
Web
07/23/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78504
Web
06/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
Phone
06/05/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AR
  • 72116
Web
04/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • SC
  • 29045
Web
03/21/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • FL
  • 33068
Web
02/24/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • PA
  • 17408
Web
09/25/2019 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OH
  • 45103
Web Servicemember