VeriCore, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/23/2018 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • CT
  • 06604
Web
XXXX XXXXXXXX XXXX XXXXXXXX we ask for a quote on ( XX/XX/2018 ) XXXX XXXX XXXX XXXX | Logistics Account Executive |XXXX|XXXX, MA XXXX XXXX |fax : XXXX|cell : XXXX to ship some goods from another companies to our company, they give me the rates and i agree with (. {$2200.00} for 2 shipments ) After we receive the products ( not when they pickup ) they asking for more money saying the loads we ship where different sizes and different weight, that's not true because the shippers from my mills give me the measurements and i have proof. Now the company i use XXXX they pass my account to a collection agency ( VERICORE - XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce NC Permit XXXX & XXXX Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. XXXX / and they start threating me to contact all my vendors. Bellow you can see the emails they sent me and to few more companies. I did call the company i deal with XXXX before the due date to pay my due and ask numerous times to pay my bill ( i have the email asking them how i can pay ) i own them {$2200.00} not more. they asking me to pay {$3300.00}. i don't agree with EMAIL NO 1 from collection agency To clear up any misconceptions you may have, or that may be interpreted later in my clients pursuit.. - You behavior, references your unprofessional ending of the phone call. - My client is only willing to accept partial payment from you, referenced below, as partial payment with the remaining to be paid after. A settlement is not on the table at this time. Your failure to pay, has cost a significant amount to your company. I can assure you, my clients contract is legally binding, and you are obligated to pay the additional amounts assessed thus far. While my client is reasonable, the facts support their terms. Your perspective, thus far, is only supported by your misunderstanding or inaccurate weight information provided to you - which is not my clients fault. We have scheduled inquiries to begin tomorrow. Please be aware you may received phone calls from the Secretary of CT, your bank, suppliers, and other organizations as they receive our inquiries. I do not say that as a threat, just sharing prior experience with you. Contact me at any time best of luck. EMAIL NO2 from collection agency XX/XX/2018 CT Secretary of State Public Records Inquiry XXXX XXXX XXXX XXXX, CT XXXX XXXX : XXXX XXXX XXXX XXXX XXXX CT XXXX Attention : Public Records, VeriCore is conducting an asset and liability investigation for the benefit of our client. By copy of this letter, the above referenced subject is being made aware that this is in process. Please review and answer the questions below and return this document to my office as soon as possible. If you have any questions or concerns regarding the below inquiry, please feel free to contact the above referenced subject for further verification that they have been made aware of this investigation by VeriCore. 1. - Has XXXX XXXXXXXX XXXX successfully filed for incorporated status? Yes / No A ) If Yes, what is their filing date? B ) Are their any fictitious names this company has registered? 2. - Is XXXX XXXX XXXX currently considered a valid business entity? Yes / No 3. - Please list all registered agents for XXXX XXXX XXXX and their respective contact information. 4. - What are the full names and contact information for all listed officers of XXXX XXXXXXXX XXXX? 5. - Has XXXX XXXXXXXX XXXX ever held an unsatisfactory record with your office? If so, please provide details regarding this classification. Thank you in advance for your assistance. Sincerely, XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. XXXX /NC Permit XXXX & XXXX EMAIL NO3 from collection agency XX/XX/2018 XXXX Serving Connecticut XXXX XXXX XXXX XXXX , CT XXXX RE : XXXX XXXXXXXX XXXX XXXX CT XXXX Dear, We are re-verifying credit on the above referenced company on behalf of our client. By copy of this letter, the above referenced subject is being notified that this check is in process. Please answer the questions below and return this document to my office as soon as possible. If you have any questions or concerns regarding the below inquiry, please feel free to contact the above referenced subject for further verification. 1. - Is XXXX XXXX XXXX a member of the XXXX XXXX XXXX? If so, then please indicate membership date. 2. - Does XXXX XXXX XXXX participate in any special XXXX XXXX XXXX Programs to improve customer satisfaction? If so, please explain. 3. - Is XXXX XXXXXXXX XXXX currently on any committees? 4. - Have there been any complaints filed over the last three years? If so, please copy. 5. - What type of business is XXXX XXXX XXXX? 6. - What county/township is XXXX XXXXXXXX XXXX located in? 7. - Please provide the below information on XXXX XXXX XXXX Contact Person : Phone Number : Fax Number : Email address : Web site address : Thank you in advance for your assistance. Sincerely, XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. XXXX /NC Permit XXXX & XXXX EMAIL NO4 from collection agency XX/XX/2018 XXXX XXXX XXXX XXXX XXXX XXXX XXXX CT XXXX Re : XXXX XXXX XXXX File # : XXXX Balance : {$3300.00} ** **Balance includes the principal amount of the debt and may include any interest, finance charges, collection charges, etc. that were either part of the original agreement provided to us by our client and/or are allowed by your local jurisdiction. Dear : My investigators have completed the asset and liability investigation on your company for the benefit of our client, XXXX XXXX XXXX. Clearly, it would benefit your company if we could seek an avenue of resolution rather than one of litigation. Our interest is to circumvent the potential pending legal action immediately. I strongly recommend that you give this matter your full attention and consider the ramifications of your actions. I will forward my file for 48 hours to allow you an opportunity to remit the balance in full or contact my office to negotiate a fair and equitable solution to your legal obligation. Sincerely, XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce NC Permit XXXX & XXXX Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. XXXX /
03/05/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 224XX
Web
XX/XX/XXXX - My wife received a message from and unknown caller who did give his name and number but did not say who he worked for or why he was calling. I see under the Fair Debt Collections Act that this is prohibited especially without the permission of the employer to take calls from collection agencies. She notified me of the message. I returned his call. The companys name is Vericore and they were representing XXXX XXXX to collect unpaid debt. I was notified that I signed a guarantee in XX/XX/XXXX for a company named XXXX XXXX XXXX XXXX XXXX for any unpaid debts adding to {$1800.00}. I asked for a copy of the contract and later that day for copies of invoices. Later I contacted XXXX XXXX XXXX XXXX that had the lien on the business for which I signed. They notified me that business had been dissolved and another company reopened in XX/XX/XXXX. XX/XX/XXXX - I noticed then that the new charges on the statements sent had XX/XX/XXXX dates meaning it was the new company charging as the old company for which I worked and signed the contract for product. XX/XX/XXXX - Received an email from XXXX XXXX XXXX XXXX confirming the end of the company which I worked and the beginning of a new one. Left Vericore a voicemail and forwarded the email from XXXX XXXX XXXX XXXX. XX/XX/XXXX - Vericore representative left me a voicemail stating I needed evidence supporting my claim. I returned his call that this is either a bookkeeping mistake or fraud. Vericore asked how was XXXX XXXX supposed to know they were selling to a new business. He later emailed me some shipping/receiving documents to see if I recognized the signed recipient in which I did not. I let him know in an email I did not recognize the name or company that picked up product. The name of the company picking up product was XXXX XXXX XXXX in XXXX VA. Nobody from the store location signed anywhere on the slip. XX/XX/XXXX - Spoke with Vericore to confirm I did not recognize the recipient on the slips and that they once again were selling to a different entity in which I worked. He stated I needed proof that XXXX was notified of the business closing and that XXXX would definitely pursue collection. I then stated I needed to speak with an attorney to see what options were available before I just hand over money in a situation which I had no association. XX/XX/XXXX - Met with my attorney. They said I had a case. XX/XX/XXXX - Attorney told me with the amount of money being in question that her fees and fighting this would most likely cost more than the debt owed and would be better off paying the debt and receiving a letter that the account is not ever to be used in the future. Was also notified that many of the same people were working for the dissolved business had rolled over into the new business and carried a very similar name. There are also a couple other locations with a name similar to XXXX XXXX XXXX XXXX XXXX in the area that are not associated. I have not worked at that location since XX/XX/XXXX but I understand that is still in the window of the guarantee. XXXX XXXX never made an attempt to contact me before turning this over to collections.
02/12/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 75087
Web Older American, Servicemember
We received a letter from XXXX XXXX with the collection company Vericore on XX/XX/XXXX stating that we owed a debt to XXXX XXXX XXXX for invoices from XXXX and XX/XX/XXXX, and that they intended to file a personal lawsuit against the owner of our company if that debt, legal fees and collection costs were not paid in full. Our accounts payable clerk reached out to XXXX XXXX that same day via email to let him know that we had already paid some of the invoices in question. She sent him copies of the checks that had been mailed and cleared the bank. She asked him what the balance was and how we could pay it. XXXX began calling and emailing daily from that point forward. He told the accounts payable clerk that if we paid the full balance of {$3800.00} he would be able to negotiate with our vendor to waive the fees and legal costs. We wrote a check for that amount on XX/XX/XXXX and sent him a copy of it. He immediately responded that it was not the correct amount because it did not include the fees. We told him that we were not confident that the balance he was charging was what we actually owed and that we wanted to confirm with our vendor. At that point he began making threats about calling our bank, vendors and other lenders about the debt. He said he was going to file a lawsuit against our owner. He started calling the office several times a day, and my personal cell phone and leaving voice mails. His emails were sent to four different employees of the company and were increasingly rude and threatening. On XX/XX/XXXX I sent him an email asking him to stop harassing us while we got to the bottom of the situation with XXXX and paid the debt. He responded multiple times on the XXXX and has already emailed twice today. His first email was sent at XXXX XXXX. He was never given permission to call me on my personal cell phone or to email XXXX XXXX one of our superintendents. We overnighted a check paying the balance in full to XXXX billing company today, XX/XX/XXXX. After filing this complaint I intend to make a complaint with XXXX and send a formal cease and desist letter.
05/08/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • ME
  • 044XX
Web
Vericore sent me the following in a email threatening to contact third parties about my debt which is not a confirmed debt. I have asked that they send me the information thru the mail and they continue to email me with threats They wrote this : For disclosure purposes, I must advise that such action includes but is not limited to contacting state regulatory agencies such as the Maine Secretary of State, ( to investigate any licenses, certifications, UCC filings, judgments, tax liens, and verify your corporate charter ), your current bank and current bank officers, ( to investigate any open lines of credit, average daily balance of the operating account, and to verify if the your company is capable of obtaining a line of credit to satisfy its obligation ), all secured creditors and any vendors listed on your credit application ( to verify what terms you have been extended, inquire about any past due balances or recent payments, etc ), as well as the local tax assessor or your current landlord, ( to determine if you are current on your property taxes or rental lease ), XXXX, and the local XXXX.
10/01/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 106XX
Web
I still have no idea why, but in XX/XX/2021 I got an email from a print shop I used to use saying I had an outstanding balance of {$1500.00}. This is false, has always been false, and will forever be FALSE. XXXX XXXX from " VERICORE '' has emailed me and my partner DAILY, since then, despite my efforts to show the initial company very clear proof that I don't owe them any money, and my continued efforts to inform VERICORE that their client has absolutely gotten something wrong. VERICORE has ignored all of the material proof I have provided to them to support this fact, only sending nonsensical " threats '' day after day in order to attempt to collect a debt that doesn't exist.
03/03/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • PA
  • XXXXX
Web
We remitted payment to a vendor in their name at the remittance address they requested. The check was cashed ( less than {$1500.00} ). They claim they never received it. The Company XXXX repeatedly continues to contact our offices even though we continually informed them that payment was made and to stop calling our offices and that we consider the continued phone calls to be harassment
08/19/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called after sent written cease of comm
  • FL
  • 34787
Web
Unannounced, they came into our place of business and started taking pictures. We are not a public-facing company. We are a private call center. They startled my employees. Would n't leave when asked. One girl went home crying. We threatened to call police and they said they had the right to be here. We started calling police and they left real fast.
02/01/2022 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • FL
  • 33702
Web
I keep getting harassing phone calls from a collection company called Vericore they call my employer and my work cell and it could jeopardize my employment because of the language and them telling my employer About the debt and threatening to sue or garnish my wages. I have asked them numerous times not to call my employer or my work cell phone.
07/06/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
Phone
01/25/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
Phone
10/06/2018 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CO
  • 80924
Web
09/15/2018 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 45640
Web
08/21/2018 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • MA
  • 02138
Web
03/30/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30141
Fax
10/09/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • MA
  • 01545
Web
06/19/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • LA
  • 71291
Web
02/12/2015 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 43607
Web
10/14/2014 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 92563
Web