Uprova Credit, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
04/25/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Problem with the payoff process at the end of the loan	WA 98033	Web
I took out a loan and found out that the lender was not licensed to loan in the state of XXXX. The multiple payments did not make a dent in the loan. I started looking into this and found the loan was not legal. Originally took out a loan for {$800.00}. Paid back {$1600.00} which was well over the principal. I revoked the authorization back on XX/XX/XXXX and asked for a refund of the overpayment above the principal. Company did not respond to that. Now today XX/XX/XXXX I received a collection notice from Here is a copy of communication. I received another notice today from your company attempting to collect on this loan which was already paid in full. Loan # XXXX Your company is not licensed to loan in the state of XXXX and I overpaid on what was owed. I am disputing the validity of this collection and will file a complaint with the regulatory agency in my state. Please process a refund for amounts collected above the principal. The loan was not collectible or enforceable. XXXX XXXX Sent from XXXX XXXXXXXX Mail for XXXX On Monday, XX/XX/XXXX, XXXX XXXX XXXX wrote : Dear XXXX XXXX, We have received your request to revoke your electronic payment authorization and have cancelled all further electronic debits to your account. Please be advised that revoking your electronic payment authorization does not eliminate your obligation to repay your loan. If you fail to remit payment as required by the terms of your loan agreement, it may result in your account being considered in default and Uprova may exercise all rights available to it under the Consumer Loan and Arbitration Agreement. If you have additional questions, feel free to contact us at XXXX. Sincerely, Customer Service XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXXXXXX XXXX XXXXXXXX Phone : XXXX CONFIDENTIALITY NOTICE : This e-mail message including attachments, if any, is intended for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and delete all copies of the message from your system. Any unauthorized review, dissemination, copying, or the taking of any actions based on the contents of this information is strictly prohibited. Do not use or disclose the contents to others. From : XXXX Sent : Sat XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX To : XXXX Subject : Revoke XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am revoking my ACH on loan # XXXX. I have paid in {$1600.00} on a {$800.00} loan. I found out that you are not licensed in the state of XXXX and that the loan and the interest rates are not legal in my state. I would like a refund of funds paid over principal and the loans closed as I consider this loan paid off. Im not able to access the website as its says under maintenance for over two weeks. Please confirm that all ACH withdrawals have been stopped. Also confirm the loan is closed. I will be reporting this to the XXXX XXXX XXXX and Consumer Financial Protection Bureau. Sincerely XXXX XXXX
10/22/2023	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Charged fees or interest you didn't expect	GA 30248	Web	Servicemember
On XX/XX/XXXX I was online looking for a short term loan to pay unexpected expenses. Due to the debt I have my bank wouldnt provide a loan this time until I can pay off credit cards. But I still had the unexpected expense, so I needed a loan to cover it. I XXXX affordable loans and I applied for several, but they said they couldnt lend in Georgia. Then I found Uprova would when applied. I only borrowed {$800.00} and they had the installment for 24 months paying back over {$3800.00}. I only borrowed {$800.00}. So I thought, Im just paying this off on XX/XX/XXXX so Im not carrying it that long. The next problem is, they arent taking payment monthly its every 2 weeks for {$170.00}. So I informed them I get paid monthly. The guy on the phone said hed do so alteration of dates to work it out. What that looked like : I was given {$800.00} loan in account on XX/XX/XXXX. My account was drafted {$170.00} on XX/XX/XXXX and XXXX on XX/XX/XXXX. Then they claim one or both of those payments were late. So on XX/XX/XXXX they attempted to do another draft to account for {$170.00}, but funds unavailable. Again saying Im late. Ive already paid {$340.00} for an {$800.00} loan and only {$60.00} went to principal. It states now my total balance owed is {$940.00}. This company is a tribal lender and I didnt know it was against the law in Georgia XXXX Further, they should have known they couldnt lend in Georgia as other companies informed me. I would like assistance in simply paying the {$940.00} due on XX/XX/XXXX and no further interaction with the theft from a loan company. I dont want to steal, just pay what I owe on XX/XX/XXXX as I planned, without the added fees or any expectation of me paying {$3800.00} and I only borrowed {$800.00}. Im a XXXX Veteran total and permanent and I was in a XXXX I thought this was helpful, but I see its a payday loan type scheme. Is there some type of mediation that can assist me in simply paying the {$940.00} balance on XX/XX/XXXX as I planned and informed them when getting the loan. I will have the money. I just dont want the on going manipulation. Just pay and be done. Because in the end I would have paid by XX/XX/XXXX {$490.00} in interest plus {$800.00} XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX Total : XXXX on a {$800.00} loan.
11/24/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	TX 78023	Web
In XXXX, I had taken out a loan with XXXX XXXX 's, although the interest rate was a bit high the payments were around {$50.00} and were very manageable. A life event came up and I needed more funds so they presented me with an offer to refinance since I was already near payoff, I went ahead and jumped on the offer and took out another loan. Once more after the 2nd time I needed to borrow additional funds - by this time my loan was paid off so I decided to reach back out to XXXX for a loan however, the name had changed to Uprova but I figured it would be another affordable loan. I called Uprova over the phone while driving to see about getting another loan and was approved - I agreed to receiving the loan because I thought it would be affordable with a manageable loan payment ( like with XXXX ) but I was completely wrong! Instead, my interest rate is XXXX XXXX!!! I borrowed {$1300.00} and by the time I finish paying them back I will end up paying {$3900.00}. After realizing this I called the company ( in XX/XX/XXXX ) but they stated there was nothing they could do. Since it is the holidays I reached out to them today ( XX/XX/XXXX ) and they stated they could change the number payments i have remaining from 5 to 4 and reduce my payment from {$210.00} to {$180.00} ... not much help at all but I will take what I can get. I am so upset that a company would take advantage of an individual knowing I was on the road and unable to read or review what I was signing up for. I would like to be credited back the money they have taken from me. I know loans have interest but 400 % is ridiculous. I continue paying this because I don't want my credit to be impacted but this company is clearly taking advantage of consumers. I'm reaching out to the CFPB for help with this matter...
06/14/2023	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	CA 92021	Web
I have successfully taken and repaid a loan with uprova in the past and continuously receive emails telling me that I'm eligible for a new loan and to reapply. I have applied 5 times each time getting denied and I never received a letter stating the reasons for denial for any of the applications. I contacted the Uprova informing them of this and each time they continued to tell me that I will receive reasons why the application was denied via email within 30 days. I never once received an email stating any reasons why my application was denied. Furthermore, just 2 weeks after applying and being denied I would receive an email from Uprova stating that something in my credit file may have changed and to give them another chance and to reapply. I submitted another application only to once again be denied without explanation. I filed a formal complaint with the company and on XX/XX/2023 the complaints department emailed me stating that the reason my applications were denied was because Uprova couldn't work with the financial institution listed on my application. That is the only reason they provided and I was never given the opportunity to provide alternate account information. Moreover, I requested that Uprova provide me a list of financial institutions that they can work with and specifically asked if they could work with XXXX XXXX XXXX XXXX. If so, I offered to provide my account information since that is the only reason stated the application was denied and did not receive any response. I feel they are untruthful and not offering me the same credit opportunities as others.
11/10/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	IL 60657	Web
I didnt find a category to select. i set up automatic withdrawls from my checking account. for monthly payments on the loan. SO to defeat the interest rate I cheduled a payment of XXXX dollars on the company, instead of the XXXX dollars being taken the entire loan amount of XXXX was withdrawn from my checking account leaving me with XXXX dollars in my checking account. There is absolutely no verification of this transaction when i log into the company website where i started the transaction all it says is a XXXX time payment has been authorized. WHen you want to make an additional payment on your loan they prompt you to MANUALLY TYPE IN THE AMOUNT you want to pay & that was XXXX I called XXXX customer service & all they can offer is that I approved the transaction. The only receipt i recieved was a notification that a payment was scheduled & it was on their website & all the notification said was a paymnet has been scheduled, didnt give the amount, date time or a final check.of the amount. The only confirmation of this transaction was verbally from XXXX Customer Service. i asked for them to provide the transation history as to when i initiated the transactoin & selected full amount instead of typing in XXXX which i requested & they said they would have to look into it. The only solution offered to me by XXXX was to take out another loan. Once again i asked XXXX why i didnt get a confirmation or verification of the financial amount of the transaction & all they had to say was they emailed me a notification that the loan was paid in full.
02/28/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	CA 94030	Web
I came upon this website looking for a loan at XXXX. I was approved by this company for {$1200.00} on XX/XX/XXXX. I was able to pay them back in a couple of paychecks, come to find out that the money they have been charging me of {$260.00} has been charged at " interest '' and a very small amount has been going to the payment for the actual {$1200.00} that I owe. For example, I have already technically paid off the loan, I have paid them {$1300.00} and they only accounted for {$150.00} to the payment of {$1200.00}. I have paid them on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX for {$260.00} each time. Also I talked to their customer service, in the last week of XXXX, and they would explain about the interest rate which didn't make sense and they never explained anything about the loan to begin with. I believe they are scamming me. I looked up at the XXXX website and many others have said the same and are going through what I currently am. A XXXX representative told me that they have a F rating for failure to answer complaint that XXXX has sent. So they advised me to call the XXXX XXXX XXXX XXXX. I talked to the XXXX and they said they are scamming others as well and that it looks very bad on their end and was told that they weren't licensed to be doing this. I was advised to file a complaint to the FTC and CFPB. Now here we are. Please help
12/22/2023	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Charged fees or interest you didn't expect	CA 930XX	Web	Older American
On XX/XX/23 I applied for a loan on uprova.com. The loan I was offered was for {$1200.00} at 34 % interest with monthly payments of just over {$100.00}. I didn't receive a contract to sign but instead got an email thanking me for signing, and shortly after that another email saying my funds were on their way. {$1000.00} was deposited to my checking account on XX/XX/23. When I signed in to uprova.com and looked at my loan document the terms were completely different from the loan they offered me. The document says the interest is 544.04 % APR with bi-weekly payments of {$210.00} and a total cost of {$3600.00}. I can't pay this and did not agree to it. I knew something was wrong and when I investigated online I discovered many class action and other court cases again Uprova and the parent company XXXX XXXX. I reported my experience to the Calif. Atty Gen'l. As I understand it, this kind of usury is illegal in California. The stress and time spent having to access legal aid and bank support, and the loss of sleep and migraines I've had for two days is, sadly, only compounded by the discovery that so many others have had this exact experience and have suffered so much financially and emotionally at the hands of these criminals.
01/05/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with additional add-on products or services	FL 32935	Web
XX/XX/XXXX I applied ( by accident, meant to check rate ) and approved for {$400.00} loan. Phone Auto filled info in. And put in wrong checking account ( transposed XXXX numbers ). My bank, XXXX XXXX XXXX XXXX, returned the funds XX/XX/XXXX in XXXX. XX/XX/XXXX call Uprova. No funds ... XX/XX/XXXX call Uprova had 3way call with MY bank confirming funds returned .... XX/XX/XXXX no funds... XX/XX/XXXX & XXXX ... No funds turned back to XXXX. Now my account is negative XXXX and rent is due, cell phone ... On XX/XX/XXXX XXXX XXXX way call with bank to confirm funds returned and gave Uprova supervisor XXXX a trace number. On XX/XX/XXXX I was told funds should be back Monday or Tuesday. .. mon they were closed... Which j didn't know .. and now here we are almost XXXX weeks after initial approval and they have no idea where the funds are. I can not get a loan bc it's active ..... I can not pay rent, bills, feed my son... Get gas to go to work... We will be living in my car!! Plus now I need a larger loan to cover NSF and such. The name and license are wrong bc it was Auto filled with my married name. I can not get a loan which I need NOW. Someone HAS TO DO SOMETHING!!!!!
11/13/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Charged fees or interest you didn't expect	FL 33155	Web
I had one more payment to pay in total I paid XXXX the total payment on the account of the loan was XXXX. I missed one payment and they did email saying it was missed but the payments for every paycheck proceeded. I was late on the first payment so I knew I was one payment behind. As I am trying to pay it off the agent on the phone tells me that I owe XXXX. He explained that I was only paying for the interest rates and not the principal. So this entire time all the money was going to interest. I spoke to a supervisor and she explained well this is how it works and nowhere on an email I received from them does it let me know or the contract which I asked and they do not know where that information is under. They told me the document was on my account andthey did not want to provide any more information. So, now this loan is costing me {$6200.00} not what we signed for in the contract in the beginning. How is this being allowed?
02/17/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	WA 98178	Web
I took out a online loan with Uprova.com on XX/XX/XXXX due to my surmounting medical bills. They never disclosed the repayment amount to me during the time of the loan. Otherwise, I would have never agreed to pay {$4900.00} on a {$1200.00} loan which is usury even for XXXX XXXXXXXX XXXX. I spoke to XXXX from Uprova on XX/XX/XXXX. This is when I was made aware of how much I would owe them back. She directed me to the look at my loan agreement and that is when realized that I had been mislead into applying for a usury loan! Although, I can not prove it, I am adamant that I did not sign a contact stating that I agree to pay back such an absorbent amount. I did explain this to her to no avail. But, I am sure she was just doing her job. I let her know that I will be filing a complaint with the appropriate division to resolve this issue. Thank you so much for your time & assistance, XXXX XXXX XXXX
05/26/2023	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	IL 60626	Web
I first applied for a loan in early XX/XX/2023. I was denied, and the phone rep told me they couldn't provide a reason for denial over the phone, and that I would receive the reasons for denial by email or postal mail. I was also told that I could try applying the next day. I've applied each day since then. Each day, I have been denied. I finally received the denial letter from early XXXX, and it simply states " Unable to verify application information. '' I called the company to see what it was that I needed to do in order to submit an application with information that could be verified. The agent again refused to provide any additional information on what information could not be verified or how I could submit an application that would be approved, and again told me that I could try applying again tomorrow.
07/22/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	TX 75068	Web	Older American, Servicemember
I am a victim of a Predatory Lender using the guise of a XXXX arrangement. I am XXXX XXXX XXXX and a Veteran. The tribe utilized here is called the XXXX XXXX XXXX. The name they used here for my loan is Uprova, but there are 4 other company names they use with this same address and same tribal loan format. My {$1000.00} loan had an APR of 684.83 % and a total payment of {$4300.00}. This was based on their taking {$290.00} twice a month in payments. They violate Truth in Lending by claiming to be an Alternative to PayDay Lians, yet far exceeding even those in the Interest Rate the charge, hiding beyond this Tribal immunity claim. The cases against the Predatory Lenders also cite possible RICO violations for the actual Predator behind these loans.
09/07/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	ND 58078	Web
I received a loan from this lender on XX/XX/2021 for {$1000.00} at an annual interest rate of 392.58 %. After I make all payments I will have paid {$2900.00}. I needed the loan at the time to pay urgent housing-related bills to maintain my family 's health and safety, and in my desperation agreed to an usurious interest rate that should be illegal. I have made six biweekly payments of {$160.00} for a total of {$980.00}. On XX/XX/2021 I will make another payment of {$160.00}, bringing my total paid toward this loan to {$1100.00}. After I make the payment on XX/XX/2021, this lender should close my account as paid in full. {$1100.00} would be the total principal paid back plus {$140.00} in interest, which would be a 50 % annual interest rate.
12/20/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	TN 38104	Web
Hello! I took out an online loan because I was having financial difficulties. I did a XXXX search and came across an XXXX XXXX website called Uprova.com the interest rate is over 500 % on a {$1000.00} loan. The payments are {$450.00} a month for 9 months. Upon research this XXXX XXXX has been involved in numerous lawsuits about illegal loans given. The website wont even work properly and I havent been able to see my balance owed or anything since the day I received the loan. They continue to try to withdrawal my payment and they wont respond to my emails about their website being under maintenance for over a month. Im afraid after research this is an illegal loan and they are going to come after me for it.
12/22/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	NE 68521	Web
I was contacted on XX/XX/2021 that I had a payment due in the amount of {$270.00} on XX/XX/2021. I've never applied with the company nor authorized them to open a payday/installment account in my name. Furthermore, I never received funds from said company for said account. I reached out to them on XX/XX/XXXX to submit a fraud complaint and have not heard from anyone within the company. I've called daily for an update and no one can give me any information as it pertains to this account. After researching this company it is known that Uprova has done this to multiple other people and even sent their accounts to collection. This is very illegal business practice and should not be tolerated.
07/29/2022	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	TX 76117	Web
A Uprova representative contacted my workplace by phone call multiple times on XX/XX/2022 ; XX/XX/2022 ; and XX/XX/2022 ; and identified the debt collector as Uprova. The phone number used to contact my workplace on each occasion was XXXX ( XXXX ) XXXX. My workplace has various phone numbers, and this representative has called each one. I understand that these calls are meant to intimidate and harass me. Furthermore, I have already informed Uprova that my employer does not allow these types of calls at work and I am at risk of losing my job. Additionally, I sent a Revocation of Authority to Contact Third Parties on XX/XX/2022. I can confirm that Uprova has received this letter.
07/29/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	RI 02893	Web
I took out an installment loan from UpRova on XX/XX/2023. Unfortunately, the terms of the loan were not clearly outlined, and I was unaware of the high interest rate. Had I known about this, I would have never done business with Uprova, as such practices are predatory and should be illegal. This is not fair business conduct under any circumstances. When I called to speak to a representative at UpRova, they were unhelpful and rude, suggesting the obvious solution of paying off the loan in full to avoid the XXXX XXXX interest rate. Upon requesting to speak to a supervisor I was informed nobody was available. The unprofessionalism and term " agreements '' are very concerning.
01/04/2024	Yes	Payday loan, title loan, personal loan, or advance loan Personal line of credit	Getting a line of credit	FL 33511	Web
Received mail from company " Uprova Credit LLC '', stating I requested a loan in the amount of {$1500.00} and it was denied. I NEVER applied for a loan with this company. States application was denied due to " unable to verify application information '' I shared this info with one of my co-workers. When she went home that day, she had the same letter from this company. She too says she NEVER applied for a loan for this company. Her reason for denial was the same as mine. No phone number to call. Just an address of XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, CA XXXX.
04/24/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	ME 045XX	Web
Wasnt told told the interest or amount was expected to pay back. Took a {$1000.00} loan and wasnt told percent of rates and installments till after was given the money. Already paid back over {$2000.00} and they want {$2000.00} more. They not putting money on the loan just interest. Pay them {$270.00} twice a month for four months so far and no where near being caught up. Should be paid off by now. Want to end this loan and not effect my credit. Is a scam or should be illegal
06/26/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	IL 604XX	Web
I took a {$1500.00} loan wasn't aware of the interest charge made XXXX payments of {$280.00} every XXXX weeks paid on time never missed a payment. this totaled {$1700.00}. Called on XX/XX/2023 for payout amount. They told me I need to pay {$1500.00}. I paid it out. They charged me over {$1700.00} interest on a {$1500.00} loan. This is outrageous. Complaining about the high interest. Thanks XXXX XXXX XXXX XXXX XXXX
06/07/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 78717	Web
Started getting e-mail notifications of missed payments to a bank in California that we have never applied for credit nor have we received credit. Try to contact the bank but they require social security number to even talk. It seems like a phishing expedition. Started notifying us in XX/XX/2023 via e-mail and text message only. No correspondence by physical mail, which makes this even more suspect.
11/14/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	WA 98383	Web
I received an email this morning stating that I applied for, a was approved for, an {$800.00} loan through Uprova. I have not applied for a loan through them and the banking information attached to the documents is not my information. The name and address are mine but I DID NOT apply for this loan and do not want to be responsible for it.
04/11/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	IL 601XX	Web	Servicemember
I did not realize that this loan company was operating illegally in the state, they are charging an interest rate of 539 %. Which is extremely higher than the rate that is allowed in the state. I have reached out to them to have them consider my account settled for the many payments I have already made. They have not responded as of yet.
12/18/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	TN 381XX	Web	Older American
See attached letter, subject : Statement of Credit Denial, Termination or Change, dated XXXX from Uprova Credit , LLC, XXXX XXXX XXXX XXXX, XXXX, XXXX XXXXXXXX XXXX XXXXXXXX. It states that my request for a loan for {$500.00} was denied. I never did business with this company and did not apply for any loan from them.
01/05/2024	Yes	Payday loan, title loan, personal loan, or advance loan Other advances of future income	Confusing or misleading advertising or marketing	TN 37042	Web
Hello, I received this notice about some credit company I have never heard of. I have never applied for this and this keeps happening with check cashing services all over the country. I dont know how to put a stop to it. I live paycheck to paycheck and have no money. Please help. Best Regards, XXXX XXXX
10/21/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Charged fees or interest you didn't expect	IN 46227	Web
On XX/XX/2023 I applied for a loan with Uprova. They were quick to give me money but they did not disclose up front that for a {$500.00} loan until after sending the money and expect me to pay back {$2100.00}. So they were charging a 668.54 % interest rate. This was found out after accepting the loan.
06/09/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	TX 75034	Web	Servicemember
I received a {$700.00} payday loan to pay my rent several months ago. After paying on time for several months I noticed that instead of the balance decreasing it was increasing. I feel like Ive been violated by this company. This is definitely preditary loan behavior that should not be allowed.
10/11/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Struggling to pay your loan	GA 305XX	Web
Believe this is Illegal loan in State of Ga. Lender is not listed in Georgia NMLS. Charged very unreasonable interest rates making impossible to pay back. Without having to get more loans. I have requested to stop further ACH payments from my account.
05/08/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Loan payment wasn't credited to your account	IN 460XX	Web
Uprova contacted me About a balance due on a loan I never signed up for or received. The personal information they have for me is not accurate. They continue to harass me about the money when they cant provide proof of where they sent the money.
02/28/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 94118	Web
https : //www.uprova.com/ is a tribal lender loan. I was referred to them when I found out XXXX had closed. I didn't realize the APR was 539.72 %. I borrowed {$900.00} and now I owe {$3300.00}. This should be illegal.
10/03/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Received a loan you didn't apply for	TX 77021	Web
My phone and wallet was taken.. All my social media and bank accounts was hacked. My identity was stolen. I never applied for any loans. In person or online. I dont have any knowledge of these loans..
11/30/2023	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Charged fees or interest you didn't expect	GA 31548	Web	Servicemember
This company is not licensed to operate in the state of Georgia and charges an interest rate of 517 % which is also far above the interest rate legally allowed in the state of Georgia.
04/25/2023	Yes	Payday loan, title loan, or personal loan Pawn loan	Charged fees or interest you didn't expect	AZ 85119	Web	Servicemember
i asked how much the interest rate is on the loan and they refused to give me that information. now it is {$15.00} per day. I am XXXX and they took advantage of me
11/28/2023	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Charged fees or interest you didn't expect	OH 45601	Web
Took out a loan that was supposed to be a max of 20 % interest and once loan financed the I terest rate was 687 %
02/03/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	IL 604XX	Web	Older American, Servicemember
A fraud loan was taken in my name
01/12/2024	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Charged fees or interest you didn't expect	GA 30152	Web

01/05/2024	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Charged fees or interest you didn't expect	MI 48310	Web

12/20/2023	Yes	Credit card General-purpose credit card or charge card	Getting a credit card Application denied	FL 33033	Web

11/16/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Problem with the payoff process at the end of the loan	MA 02210	Web

10/27/2023	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Struggling to pay your loan	LA 71107	Web

10/04/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Charged fees or interest you didn't expect	IL 60659	Web

09/25/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Charged fees or interest you didn't expect	GA 30655	Web

09/19/2023	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Problem when making payments	WA 98604	Referral

08/24/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NJ 07206	Web

08/11/2023	Yes	Payday loan, title loan, or personal loan Personal line of credit	Getting a line of credit	GA 30114	Web

08/09/2023	Yes	Payday loan, title loan, or personal loan Installment loan	Getting the loan	GA 30114	Web

08/03/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	NJ 07206	Web

07/31/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	WA 98116	Web Referral

07/28/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	WA 98466	Web Referral

07/16/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	CA 92692	Web

06/27/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	FL 33066	Web

08/31/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	FL 33409	Web

06/23/2022	No	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	CA 93726	Web

11/19/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	OR 97303	Web

10/18/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	CA 91739	Web

09/17/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	WA 98047	Web	Servicemember

08/10/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	RI 02893	Web