United We Collect, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/06/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 32304
Web
I received an alert from XXXX about an account being reported by UNITED WE COLLECT INC. Please be advised this item reported to XXXX by UNITED WE COLLECT INC is a VIOLATION of the HIPAA Act of 1996. XXXX XXXX XXXX did NOT provide me a HIPPA release that releases my medical information to UNITED WE COLLECT INC, therefore by providing such information they are in VIOLATION of my HIPPA rights. I am proceeding with legal action as prescribed by law against UNITED WE COLLECT INC should this item not be deleted within the required time allowed by law. UNITED WE COLLECT INC is in direct violation of HIPAA regulations, and they are facing fines up to {$1000.00}, even possible jail time. I will seek every legal remedy available to me and file suit against XXXX as well, since they are the only bureau incorrectly reporting this debt. I urge you to take this extremely seriously as I have documented my case without error. I encourage a response from you expeditiously as I have no idea where this debt is coming from and I do not owe this company any money.
06/10/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 344XX
Web
I have sent multiple debt validation letters to United We Collect Inc, formerly known as United Collection Service , Inc . I sent the original debt validation letter on XX/XX/21 and sent a second validation letter on XX/XX/21. I did receive correspondence from United We Collect in the mail. This company has failed to validate this alleged debt. Instead, they sent an itemized list of charges along with a copy of a patient statement from my medical records which I know is a direct violation of Hipaa regulations. United We Collect Inc has violated my Hipaa rights. I've never signed a Hipaa form authorizing them to have access to this information. Please terminate this account and cease all collection activities or I will be forced to take legal action in response to this violation. I have attached the forms that were sent to me for your review.
07/12/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CO
  • 81005
Web
I had an ambulance ride on XX/XX/XXXX. I received a bill from the ambulance company on XX/XX/XXXX and I paid the total due on XX/XX/XXXX. Fast forward to XXXX and I got a collection letter saying I owed money. I thought they just forgot to record my payment so when I contacted debt collection company they sent me a whole other invoice ( for the same thing but just charged more now ). I contacted the debt collection company and they said to call ambulance company. Ambulance company won't help me because they said it been sent to collection. No one can explain why the two invoices are different but they all agree its for the same thing. Debt collection company says I " owe it '' still even though the second invoice has been changed to show I owe more.
11/20/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 15132
Web
This situation is puzzling to me because I have never been to any hospital in Florida or anywhere close to Fl on the date of XX/XX/2015. Although I have lived in Florida to take care of my mothers when she had XXXX XXXX but never to any hospital. XX/XX/2015 was not in hospital The amount of {$850.00} is not mine because I was not there. Also I have reason that the social security you have on file isn't correct with mine, because on Step 4 where it asks for account number or last 4 digits of social. As I enter my last 4 it does not let me proceed which gives me reason to believe that the social you have on file is also incorrect which would make sense because it was never me there at hospital. " Identity Theft ''
05/08/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32703
Web
I noticed an account on my credit report that I did not re-call owing and I did not know who the collector was so I sent them a letter asking them to verify the debt back on XX/XX/XXXX. They merely sent me an invoice with an amount with little to no information about the debt. On XX/XX/XXXX I advised them that what they sent me does not prove the validity of the debt just that the debt exists on their records. I advised them that reporting collection activity on an account which has not been validated is a violation. On XXXX/XXXX/XXXX I proceeded to notify them that without necessary proof I would be filing complaints without further response from the company.
07/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 34787
Web
In accordance with the fair credit reporting UNITED WE COLLECT INC acct # XXXX Has violated my rights under section 15 U.S. Code 1681b that states- The creditor must have written instructions of the consumer to whom it relates to report any items on my credit report. This creditor does not have my written instruction or permission to report any items on my credit report furthermore I have no knowledge of this account and it belonging to me. I have sent letters requesting proof of this debt belonging to me and this agency refused to respond and provide the required documents according to the law.
10/19/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 34476
Web
I am XXXX XXXX XXXX and I am submitting this complaint myself and there is no third party involved. The 3 Credit Bureaus are reporting inaccurate information on UNITED WE COLLECT INC XXXXXXXXXXXXXXX ( Original creditor XXXX XXXX XXXX XXXX ) ; this is in violation of the FDICs Uniform Credit Retail Credit Classification and Account Management Policy. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.
01/31/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 32765
Web
I have an identity theft incident. On XXXXXXXX XXXX XXXX, I was charged {$740.00} for a XXXX XXXX XXXX XXXX XXXX XXXX XXXX The individual had my full name, birth date, and social security. Since XX/XX/2022 and present time, I have received numerous letters. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX United We collect Inc. I have called XXXX XXXX and requested a dispute. I have reported identity theft to XXXX XXXX XXXX XXXX and was told that this was just a scam. But problem has not been resolved
09/04/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • CA
  • 94536
Web
UNITED WE COLLECT INC Account number XXXX Recent balance {$2300.00} as of XX/XX/2020 is reporting a collecting that is erroneous, I don't recognize. I contacted United we collect on several occasion to request validation of this account and to request removal of this account because I do not recognize it and original creditor XXXX XXXX XXXX was already paid by my insurance company. Instead of complying or responding to my letters United We collect is not aggressivly attempting to collect debt for the balance I don't owe.
06/30/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30518
Web
I discovered a collection account on my credit for a medical debt. I reached out to the collection company because I was never informed of the debt and most importantly- I have medical insurance and so does my wife. That said, I don't know what the debt is for or why this company has choose to come after me and or place the account on my credit
12/03/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 76549
Web
I took the action to dispute the amount of {$650.00} from United we collect inc. I have no idea this account was being placed into collections, I received no letter of that information.
07/07/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 37115
Web
The start of the debt was when I was a minor, my parents were responsible for me at the time not myself.
01/29/2024 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NC
  • 27529
Web Servicemember
01/26/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 33647
Web
11/09/2022 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • PA
  • 19121
Web Older American
01/09/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 32141
Web Servicemember
10/25/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 32526
Phone
10/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AL
  • 36605
Web
10/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AL
  • 36605
Web
10/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AL
  • 36605
Web
10/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AL
  • 36605
Web
10/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AL
  • 36605
Web
04/19/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 34474
Web
03/22/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32726
Web
02/15/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 34287
Web
11/20/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 34748
Web
11/17/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • FL
  • 33905
Web
11/09/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 34748
Web
11/09/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 34748
Web
11/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30038
Web
09/29/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 34748
Fax
07/09/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 32757
Web