| 03/13/2017 |
Yes |
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- Loan modification,collection,foreclosure
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Web |
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I started to work with United National Services in XXXX XXXX to get my mortgage payment lowered. the process started off well, I submitted paperwork when asked and they were available to answer questions as I had them. XXXX thing that I kept maintaining was the i wanted to keep my home. As the process continued my file got transferred to several people. before I got to far in the process I let the XXXX person I was working with know that I was in the process of finalizing a modification with the bank and asked would that be a problem working with him and getting a new lower payment, he said no. So I proceeded with the company. When that started happening I was not kept updated on the process and was not able to speak to anyone when I called. This went on for several XXXX . When I signed the contract with them I asked if I should continue to make payments to my loan bank they said no because I would be paying them and they would be working the bank to get my payment lowered. So I signed the contract and made the XXXX payment of { XXXX }. After the XXXX payment i called to see how the process was going and did not hear from anyone for a while so I did not make the XXXX payment as scheduled because i was afraid that I was being taken advantage of. Then after about a XXXX someone contacted me and explained the person that had my file was no longer working there and requested documents so the process could continue. I said well someone could have contacted me to let me know that. So I submitted the requested documents and made the XXXX payment. Then again contact and communication was lost for weeks. When I finally spoke to someone they said my file was with the processing center and everything was ready to be submitted and asked for the last payment, so I sent the payment. During that time i received paperwork from my bank requesting a signature on the modification that I had already had before they could review anything else. So i sent that email with the paperwork to United National services they told me not sign the docuaments so i did not. XXXX weeks later I contacted National services again to ask what was going on, every step of this process I initated all communication never them updating me. They said that they were still waiting to here from the bank. Then a few days later they said i was approved but did n't say what the amount was or anything. After waiting they said that the bank sent me documents. I told them the papers they sent was what I sen them and they told me not sign. Then a lady called me and said not sign those papers to wait until XXXX for new papers so I said ok. Then she called back XXXX minutes later and to sign them because the rate was better than what they can get for me. I asked is n't that modifcation they got for me she said no that was in place before and they could get my payment to XXXX . So I contacted the bank and asked about the paperwork that was sent. The representative said that needed to be signed before they could look at anything that was sent. That paperwork for the mofication that I got prior to working with Untied National Services. And that company had nothing to do with it and has seen companies like this take advantage of people and it looks like what happened here. So I called United National Services to let them know that and requested my monies back because they did not do anything to help me get the modification. They contended that they did so I sent a document approving my modiifcation before i started working them. He then said that they still got me the modification so I told him to contact the representative which he did and she told him that no I had that modification before any paperwork was received from them. They did n't review their paperpwork at all because I need to sign their papers. So i sent another email asking for my money back and have not received anything respons
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| 06/24/2021 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Fees or interest
- Unexpected increase in interest rate
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Web |
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Account under XXXX XXXX, XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX Currently I'm having problems with premier credit card. For long period of time I've been trying to lower down my internet with this company. So I can pay them off finally. I noticed most of my payments is just basically going to interest and bailing nothing is going to principal. I tried to negotiate a monthly payment that I could afford that will allow me to pay off this credit card faster. However I'm denied each time. I currently hold two credit cards with this company.. which I would like to merge into. And just make one payment and pay them off.
I try to see many ways with this credit card company, to work more out with a payment plan and lower it down the rates in order for me to pay this off. Only this company will not work with me. However, they keep increasing the minimum monthly payments that is causing me problems to keep up. Knowing I can not really afford that. Which is causing me financial problems in the long run. I need this credit card company to work with me on both of my credit cards with them.
With the interest rates being so completely high it's making it impossible for me to keep up.. it's causing me problems financially..
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| 04/05/2018 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account information incorrect
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Web |
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These companies have reported incorrectly to my credit reports for years. Theyre only reporting negative information. It is a violation of the federal fair credit reporting act to discriminately report ONLY NEGATIVE INFORMATION!!!!!!!!! I have filed multiple complaints, multiple disputes and theyre response NEVER EVER EVER ADDRESSES THE COMLAINTS OR THE DISPUTE, and comes in the form of a form letter that says what theyre reporting is correct! How is this legal and how is the ok to do to people? This has got to change or I am going to the attorney general, and my state officials. The CFPB has done nothing to assist in the matter as well so as an exercise in futility and to improve my finger to screen speed, here I am filing yet another complaint against these companies. If it has not been stated clearly yet, the companies ARE DISCRIMINATELY ONLY REPORTING NEGATIVE INFORMATION ON MY CREDIT REPORTS! Do I need to cite the actual law regarding this or do the cfpb and the people who receive the complaint at the creditors office actually know that this is not legal and violates the law?
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| 08/20/2019 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Problem when making payments
- You never received your bill or did not know a payment was due
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Web |
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I was shocked when I reviewed my credit report and found 120 days late payment on the dates XX/XX/2015, XX/XX/2015 to XX/XX/2015, XX/XX/2015. I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
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| 10/15/2019 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Problem when making payments
- You never received your bill or did not know a payment was due
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Web |
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I was shocked when I reviewed my credit report and found 120 days late payment on the dates XX/XX/2015, XXXX to XX/XX/2015, XX/XX/2015. I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
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| 04/25/2019 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Problem when making payments
- You never received your bill or did not know a payment was due
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Web |
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I was shocked when I reviewed my credit report and found 30 days late payment on the dates XX/XX/2017 to XX/XX/2017. I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
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| 06/11/2019 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Problem when making payments
- You never received your bill or did not know a payment was due
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Web |
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I was shocked when I reviewed my credit report and found 30 days late payment on the dates XXXX XXXX XX/XX/2017. I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
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| 09/10/2019 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Problem when making payments
- You never received your bill or did not know a payment was due
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Web |
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I was shocked when I reviewed my credit report and found 30 days late payment. I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
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| 04/01/2022 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Problem when making payments
- Problem during payment process
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Web |
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| 04/26/2021 |
No |
- Payday loan, title loan, or personal loan
- Personal line of credit
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- Struggling to pay your loan
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Web |
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