UNITED AUTO ACCEPTANCE CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/18/2023 No
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Lender trying to repossess or disable the vehicle
  • GA
  • 30214
Web
My payments was up to date until I went through terrible hardships and lost everything i had all at once, due to fire, due to death in family, and loosing job. The agent I first had on my account was XXXX and he was great, he had my account setup to where I wasn't getting behind or going in repo. After he left they forged my account past due and made account go into delinquency Once I had had to come out of pocket {$1400.00} for maintenance car repairs. The same week my payment were due. I asked for a few weeks to get paid and then make payment, they denied me. XXXX XXXX is the name of the agent that yelled and was very rude and disrespectful to me. She did not want me to speak to her supervisor nor was she willing to listen to me as i spoke to her about my situations. She also stated she didn't have to consult wit the other agents about the notes on the account. She refused to accept my payment and she also threatened to repossess my car for no apparent reason. On XX/XX/23 I paid {$640.00} through the payment portal on my account to bring the account current and out of repo status. I called in again to make sure they received the payment. Once again, I spoke with XXXX and she immediately got rude when she got on the phone. She mispronounced my name and I asked her politely to say my name correctly and she got smart at the mouth and said she don't have to do all that. I asked to see if my payment through to my account. She stated that I still owe {$8.00} and I told her she didn't explain a processing fee to me when we discussed the amount needed for the account, I told her she only stated the amount owed. I also enlightened her I'm not the person who has been paying on my account so I didn't know anything about a processing fee and she didn't explain any fees when we last talked. She stated " I should know about the fee '', even though I told her I didn't. And then she stated she will not allow me to speak with her supervisor and she will instead have my car picked up for {$8.00}. Once I begin to mention my lawyer will be contacting the company corporate office, she hung up in my face.
04/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • GA
  • 30274
Web
Whereas on or about XXXX, i entered into a contract with United Auto Acceptances regarding a vehicle. after obtaining this vehicle for about seven months, i then begin receiving phone calls from said party stating that i was behind on Two payments and, my response to them was that their records were incorrect, so i requested for them to provide me with the dates that they claim i've missed. After receiving the information, I then contacted my financial institution for print outs of these transactions that i knew i had made with said party 's with my check card. whereas i then contacted United Auto Acceptance and, advised them of the mistake on their behalf, they listen to me and i thought that was settled. But around 6 months later on or around XXXX i started receiving calls and, alerts from creditors and credit agencies concerning my credit score and, negative item 's on my report, in which this was causing me and my family to be denied of the luxury 's that i have worked so hard for, all because of the evil acts directed towards me. At this time my previous living property was being sold and the property was being remodeled, we were actually living within our vehicles until god answered our prayer. I contacted the credit bureaus submitting disputes to all three major bureaus, it only seemed as if the credit bureau was only concerned with the other party 's complaint and, i never heard anything else, United auto is now claiming that i'm 4 months behind in payments, why would someone be so malicious towards a person that they do not know. i later found out that i was actually being charged a late fee without even knowing, there was know under writing stating that a late fee would automatically charged to me. i agreedied to pay {$200.00} every two weeks ( bi-weekly ), but i found out that the actual fee is {$190.00}. i have all supporting documents that will prove that i owe nothing on this vehicle that show that i am behind on this contract. Even while this pandemic is happening world wide, these people ( united auto acceptance ), do not care.
05/30/2017 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • GA
  • 30260
Web
On XXXX XXXX , XXXX I purchased a vehicle from XXXX XXXX sales in XXXX , GA. I was told buy the sales representatives and from the signs on their building that they were a buy here pay her and all financing would go thru them. Several days after purchasing the vehicle the car began to break down. I tried to exchange the vehicle several times but management would not exchange the vehicle until their mechanics reviewed the vehicle. After I brought the car in to get serviced I still had issues with the vehicle. So on XX/XX/XXXX I retur ned the car to the dealer. I was not told until after I returned the vehicle that they would log it as a repossession and that the car was financed thru a third party. After careful research I have discovered that the dealership and the finance company are the same company. Also, I was told by the sales manager that the ca would not go on m credit because a full deposit was never made and any funds I did pay to them would be for the rental of the car for 10 days. This did not happen. The dealership forged my signature and dates on paperwork for a voluntary repossession when the car was a return so they could keep their commission. The finance company UNITED AUTO ACCEPTANCE s is very aware that this debt is not valid but they continue to pursue this. They have also violated several Georgia laws during this process. Under Georgia state law the lender had to send a certified letter by XX/XX/XXXX stating any balances owed. They did not do this and have on several occasions failed to produce evidence. Please look into this as soon as possible. This company is a predatory lender and is not following the law.
08/09/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30809
Web
In accordance with the Fair Credit Reporting act. The listed acct below has violated my federally protected consumer rights to privacy and confidentially under 15 U.S.C 1681. UNITED AUTO ACCEPTANCE XXXX XXXX XXXX XXXX XXXX XXXXXXXX for UNITED AUTO ACCEPTANCE 15 U.S.C 1681 Section602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 a Section 2 : It also states a consumer reporting agency can not furnish a account without my written permissions. 15 U.S.C. 1681n ( a ) ( 1 ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} 15 U.S.C 1681C. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse item of information, other than records of convictions of crimes which antedates the report more than seven years. I have attached several changes that XXXX has changed info on my credit reports many times. However, this are still incorrect information and missing information the credit bureaus. I attached from XXXX credit reports and current report, also attached letters to that the acct was not verified with incorrect information. They ( XXXX ) continue to make changes and then on each report and they are mismatch on ever level, as far as, terms, last payment received, major delinquency, first date reported, etc. I gave back the car on XX/XX/XXXX and made the last payment that was agreed upon which posted to account on XX/XX/XXXX. Not in XXXX, there is proof on the XXXX XXXX XXXX sheet. This was a voluntary repo.
12/03/2020 No
  • Vehicle loan or lease
  • Loan
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30294
Web
On XXXX XXXX, I called United Auto Acceptance Inc. to place a one month deferment on my car loan due to unemployment as a result of the coronavirus pandemic. My payment history with United Auto Acceptance, as of XX/XX/XXXX was current and in good standing. I was notified during my initial call on XX/XX/XXXX, that a United Auto Acceptance customer service representative did not have the authority to place a verbal deferment on the account. I was informed by the customer service representative to contact XXXX XXXX, by email, to request a formal deferment in writing. I sent multiple emails to XXXX XXXX, XXXX and XX/XX/XXXX but I never received a reply to my many emails. Since a deferment wasn't applied to the account, my XX/XX/XXXX payment was reported late to the credit bureaus and I was assessed late fee. I made many attempts to resolve the negative credit reporting issue with United Auto Acceptance but have been unsuccessful. According to the provisions of the CARES Act, I was in my right to request a deferment due to the pandemic and unemployment however United Auto Acceptance was not receptive to my request for deferment. I would like United Auto Acceptance to reverse the 30 day late payment reporting to the credit bureaus and credit back the respective late fees to my account.
09/06/2019 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • FL
  • 32218
Web
2013 XXXX insurance paid off the total damaged vehicle. A representative called and said I had a balance that the insurance did not cover, she began to say if I don't pay It, then it would be reported on my credit as a repo, and damage my credit. I told her I shouldn't have to pay when the insurance paid the vehicle off. So with her saying they will report to my credit I said I can make payments. The company never sent me nothing in the mail of a balance or payments made. I explained to her I need something in writing before I can continue to send my money, as promised I didn't get it. So I looked on credit karma and behold its on my report of {$1300.00} showing charged off, bad debt, repo. I disputed then the balance change with payments made here and there up until this year which is a lie. I never heard from this people or received any documentations. I stopped sending my money after seeing the bad reporting on my credit with XXXX and XXXX. I continue to dispute and still negative reporting. This is not fair to the consumer. This company has lied and reported false information on my credit report, and it should be deleted. Very fraudulent!
09/14/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30331
Web
I AM XXXX XXXX A NATURAL BORN PERSON. " In light of recent investigations brought upon XXXX, I find that my consumer file is being irresponsibly tampered with. Over the past 5 months I have made several attempts to remind you of your duty pursuant 15 USC 1681. It appears that XXXX XXXX XXXX is intentionally and willfully being neglectful in remedying my affairs. 15 USC 1681e ( b ) assures that I am due, promised accuracy in my report based on federal law. I am making this complaint as another attempt to have these errors corrected on my consumer report. 15 USC 1681i ( A5 ) says that after the reinvestigation ... ... all of the unverified information must promptly be removed. They can see in there system that this account was previously disputed without being verified. XXXX has violated my right to privacy I NEVER GAVE THEM Permissible purpose to Furnish any information on my behalf. under 15 USC 1681 ( a3 ) .They assumed this role without permission not only that they did not have my consent. They not respect my right to privacy which is under 15 USC 1681 ( a4 ). The account being disputed is United Auto Acceptance XXXX of XXXX GA.
08/12/2020 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30260
Web
Whereas after continuously investigating my issue, Ive learned of a few more items that these people have falsely and intentionally damaged my personal life ( Credit ). by what theyve done, stating that Ive missed several payments on this account,. Whereas when I accepted this account I knew and did the math on this, mainly because I could manage it to build my CREDIT up, those months that were wrongfully submitted that payments were missed, Im providing information to verify my truthfulness, Ive never missed a payment to these evil individuals, Ive tried to contact them and, have a sit down to discuss my information, I was only placed on hold and No one ever communicated with me, Ive even paid this company late fews for when I was never really late, a late few is charged to consumers even before a due date
11/10/2016 Yes
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • GA
  • 30238
Web
I brought a car from XXXX cars. It turn out to be a lemon. XXXX went out twice. The first time they came they fixed it. Not even a week later something went wrong with it again and they refused to pay. I told them to come get the car on XX/XX/2014. Instead of them putting as a repo on my credit they have it still as a open loan/late payments. They know what they doing. The are rude and they keep pointing me to talk with the credit bureau. " We have nothing to do with how it 's reporting '' they say. I been going through hoops to get this as a voluntary surrender. They did n't even send me a letter saying they sold the car again. On my credit report they are reporting a amount that is not the owe limit. they are a fraud and i 'm tired of this. XXXX XXXX auto acceptance/ XXXX Cars
04/22/2020 Yes
  • Debt collection
  • Auto debt
  • Communication tactics
  • Frequent or repeated calls
  • GA
  • 30096
Web Servicemember
I have contacted the collection 's company, United Auto Acceptance, to set up an online account to see my official receipts. The company has stated that there is no online website, over the phone, but they actually do. I have made payments from, XX/XX/XXXX to XX/XX/XXXX, without ever seeing the official receipts or current balance. My XXXX as well as myself have expressed that I need to see the receipts. I have looked online to see customer reviews and they are all the same. The company does not help the customers that are in need of assistance. I can provide proof of payments but as of now I am unable to make any further payments due to their office being closed from the Covid-19 epidemic.
01/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 751XX
Web
I WRITING IN REGARDS TO ONGOING PROBLEM THAT AFFECTING MY CREDIT SCORE. THE PROBLEM IS XXXX XXXX XXXX XXXX XXXX XXXX, GEORGIA IS REPORTING INCCURATE INFORMATION ABOUT MY CREDIT. IT SHOWING A VEHICLE I USED TO OWN THAT I HAVE RETURN THE BACK IN 2014. AND THEY HAVE BEEN SOLD AT AUCTION. THEY ARE REPORT IF I STLL HAVE THIS VEHICLE IN MY POSSESSION AND MISSING MY PAYMENTS. I DON'T HAVE THIS VEHICLE AND HAVE NOT HAD THIS VEHICLE SINCE BACK IN 2014 WHEN I RETURNED IT TO THEM. NEED HELP TO REMOVE THIS FROM MY CREDIT OR REPORT IT CORRECTLY. BECAUSE IT IS MAKING IT HAD FOR ME TO GET REMOVE HAVE TRIED DISPUTED IT BUT STILL END UP BACK ON MY CREDIT REPORTING INCCURATE INFORMATION.
06/29/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30032
Web
I do not own this debt.This vehicle was stolen XXXX 2016. P olice Report # XXXX . The car was never recovered. I filed a loss through my insurance company, which was a paid valid insurance policy. United Auto Acceptan ce ( UAA ) needs to contact the insurance company to discuss payment of the vehicle balance. I am requesting full valid proof of this debt. Along with the person 's name, position and number who physically validates this debt and as to why United Auto Acceptance refuses to go after the correct owner of this debt. If United Auto Acceptance can not properly and accurately provide with the proof, I request that this debt that I do not owe be removed
06/22/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30349
Web
XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX I submitted a request on the above dates to validate the debt I included the verbiage : " I demand to see verifiable proof ( i.e. : an original consumer contract with my signature on it ) that you have on file for the account listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unverifiable accounts must be removed and if you are unable to provide me a copy of verifiable proof, you must remove the account listed below. " No information was ever supplied to me it has been almost 6 months
11/02/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • GA
  • 30236
Web
On XXXX XXXX I mailed United auto acceptance a cease and desist, affidavit of response and notifide bill of particulars and they received them on XXXX XXXX according to tracking number XXXX. I demanded United auto acceptance to clear out my debt to XXXX XXXX to the XXXX, and Return my down payment of {$5000.00}. I gave them 30 days to respond to my cease and desist and to pay in full and have not received a response. 31 U.S. Code 3123 - Payment of obligations and interest on the public debt
06/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • FL
  • 33139
Web
I have a loan with UNITED AUTO ACCEPTAN. I have always made my payments on time. For some reason I realized that there was a late payment on my credit report. As you can see, I have always had a stellar payment record with this company. I tried contacting both XXXX and UNITED AUTO ACCEPTAN with no successful resolution. XXXX only reporting me late. There was definitely an error on their part. I was never 120 days or more than four payments past due since XX/XX/XXXX- XX/XX/XXXX.
09/06/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30350
Web Servicemember
1. The car was a lemon I put {$5000.00} down when I first bought the car, and it was returned within 6 months voluntary due to all the issues wrong with it. 2. It was later sold to auction but still showing as if I am missing payments and not actual amount after being sold. 3. I have contact the company and disputed the item on my report numerous times to be reported correctly and company refuses. 4. company has car but is reporting as if I still have the car
08/31/2015 No
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • GA
  • 303XX
Web
I financed a vehicle from XXXX who also goes by XXXX XXXX XXXX, and finances through United Auto Acceptance. I defaulted on the payments and the vehicle was repossessed in 2007. I was sued by XXXX/United Auto Acceptance and my wages were garnished for about 3 years. Now, 8 years later XXXX/United Auto Acceptance has filed another judgement against me for Continuation of Garnishment. Is n't this passed the Statute of Limitations in the state of Georgia?
02/02/2022 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Problem with fees charged
  • GA
  • 30236
Web
On XXXX XXXX I mailed United auto acceptance a cease and desist, affidavit of response and notifide bill of particulars and they received them on XXXX XXXX according to tracking number XXXX. I demanded United auto acceptance to clear out my debt to XXXX dollars to the XXXX, and XXXX my down payment of {$5000.00}. I gave them XXXX days to respond to my cease and desist and to pay in full and have not received a response.
09/16/2016 Yes
  • Debt collection
  • Auto
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • GA
  • 30341
Web
Called outside of the XXXX and XXXX Threatened jail and warrants for my arrest regarding debt Discussed details of my account with others ( that were listed on loan application ) without my authorization Discussed details of my account with others ( that were not associated with me or listed on my loan application ) Left threatening details on voicemail with contacts on my loan application
08/09/2016 Yes
  • Consumer Loan
  • Vehicle loan
  • Managing the loan or lease
  • GA
  • 30291
Web
THIS COMPANY IS REPORTING THAT I CURRENTLY HAVE A CAR LOAN WITH THEM AND A VEHICLE THAT IS PASSED DUE FOR THE LAST 5 YEARS. IVE CALLED AND VISITED THIS LOAN COMPANY TO GET THIS MAJOR INACCURACY RESOLVED BUT THEY ARE GIVING ME THE RUN AROUND WHILE STILL SEVERELY AND ILLEGALLY DAMAGING MY CREDIT. NOW NO ONE IS RETURNING MY CALLS. I DO NOT HAVE A CAR OR LOAN FROM THIS COMPANY.
03/07/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30034
Web Servicemember
This company is reporting inaccurate and incorrect information to the consumer reporting agencies. I've made several attempts to resolve this issue with them. Sending out letters giving them notice of the inaccurate reporting and for them to fix the problem. Due to the incorrect information My family and I have suffered hardships and XXXX damage.
03/04/2021 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • OK
  • XXXXX
Web
United Autos keep reporting to the three credit bureaus that this account is open and due. This account was included and discharged in my bankruptcy in XXXX. The account was opened XX/XX/XXXX. This account is 7yrs and 9months old. This account should be removed from my credit report due to it being old and included in my bankruptcy
08/30/2023 Yes
  • Vehicle loan or lease
  • Lease
  • Managing the loan or lease
  • Problem with the interest rate
  • NC
  • 28403
Web
I got this car from XXXX XXXX, on XX/XX/XXXX I put XXXX down on the vehicle, I was charged XXXX for a XXXX XXXX XXXX. I've gotten it down to XXXX and some change. I am being over charge for this vehicle. I pulled up the XXXX XXXX XXXX and my car which is the XXXX XXXXXXXX XXXX is only worth XXXX dollars. I've been Robbed.
06/12/2020 No
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Fraudulent loan
  • GA
  • 30349
Web
United Auto XXXX {$4800.00} XX/XX/2016 This account is an result of identity theft. this account was offered to be removed. United Auto XXXX did not furnace documents to support this information thats on my credit report. this account has caused me financial ruin
06/22/2016 Yes
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • GA
  • 30083
Web Servicemember
I called my auto finance company and they refused to give me any of my own information. I asked for a proof of loan from them so I can get my bill taken care of and they refused. They are basically holding my information for ransom until I pay my bill.
12/20/2022 No
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Confusing or misleading advertising or marketing
  • GA
  • 30349
Web
On XX/XX/2022 I originally paid {$800.00} and then I had to make 2 extra {$500.00} payments date of XX/XX/2022 and XXXX which totaled my down payment to {$1800.00}.
04/29/2021 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 310XX
Web
My identity has been compromised by somebody I do not know. Please feel free to contact me if you have any questions or concerns.
11/09/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Company explaining amount owed
  • GA
  • 30314
Web
FRAUD. I DO NOT OWN THIS ACCOUNT. I NEVER OWNED OR PURCHASED THIS VEHICLE. VICTIM OF IDENTITY THEFT. THE COMPANY IS UAA
08/15/2017 Yes
  • Vehicle loan or lease
  • Lease
  • Struggling to pay your loan
  • Lender trying to repossess or disable the vehicle
  • GA
  • 30126
Web
Sold the vehicle with my personal items inside the vehicle.
05/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30273
Web
12/03/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30260
Web
11/09/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30019
Web
08/25/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30094
Web
07/22/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30294
Web
07/15/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • GA
  • 30288
Web
05/16/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30288
Web
02/19/2022 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30236
Web
11/26/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30260
Web
10/14/2021 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30436
Web
09/14/2021 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30436
Web
07/16/2021 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30436
Web
03/29/2021 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31027
Web
03/07/2021 Yes
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Fraudulent loan
  • FL
  • 33025
Web
05/13/2020 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Problem with a purchase shown on your statement
  • Card was charged for something you did not purchase with the card
  • GA
  • 30102
Web
04/25/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • GA
  • 30554
Web
04/24/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30036
Referral
03/19/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30296
Referral
09/26/2018 Yes
  • Vehicle loan or lease
  • Lease
  • Problems at the end of the loan or lease
  • Excess mileage, damage, or wear fees, or other problem after the lease is finished
  • GA
  • 30349
Web
08/18/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 30024
Web
08/25/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30281
Web
08/16/2017 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • GA
  • 30122
Web
08/11/2017 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30281
Web
07/21/2017 Yes
  • Vehicle loan or lease
  • Loan
  • Problems at the end of the loan or lease
  • Problem with paying off the loan
  • GA
  • 30038
Phone Servicemember
02/13/2016 No
  • Consumer Loan
  • Vehicle loan
  • Shopping for a loan or lease
  • GA
  • 30296
Web
02/09/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account terms
  • GA
  • 30213
Web
09/24/2014 Yes
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30213
Referral
04/11/2014 Yes
  • Consumer Loan
  • Vehicle loan
  • Taking out the loan or lease
  • GA
  • 30067
Web
12/01/2013 No
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • GA
  • 30060
Web