UNIFOUR FINANCIAL SERVICES, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
12/12/2015	Yes	Consumer Loan Vehicle loan	Taking out the loan or lease	NC 28269	Web
XXXX 2015 my husband went to Unifour Financial Services, ( XXXX XXXX XXXX XXXX, XXXX, NC XXXX ; XXXX ) car lot to seek and find a vehicle. After care review, they were able to put him in a Nissan, Altima. At that time, I had the understanding that they were using my credit score to allow him to purchase the car, not a co-signer. He put {$500.00} down as a down payment. Moving forward to XXXX 2015, I applied for a personal loan with my bank, they informed me I was a co-signer on a vehicle, and they could not provide me with the maximum loan amount that I was requesting. My bank also stated the interest rate on this car loan ( Unifour ) was concerning and we should seek legal counsel. XXXX XXXX, 2015 at XXXX XXXX I contact the loan company ( Unifour ) about the loan practices, about being on the loan, and informing them that my husband and I were separated ; how does the buried of the loan fall on me and how do I remove my name because we are no longer together. XXXX stated there was nothing she could do but update the loan to reflect out separation. I contact an outside source who informed me that some illegal practices may have happened upon receiving this loan. I called back on XXXX XXXX, 2015 at XXXX and spoke to XXXX and XXXX XXXX who stated they understood but because they are a small company, they can not remove me from the loan and would not investigate any illegal practices that occurred in XXXX 2015. I mentioned that my soon to be ex-husband has been paying on the loan for a consistence nine months and she stated oh well. I explained to her that we were legal separated, going through a divorce ; it was the matter of removing my name from the loan without refinancing, they stated no once again because they were a small company. Later that day, my soon to be ex-husband called to agree that he wanted my name removed from the loan and he too got know where.
05/29/2015	Yes	Consumer Loan Vehicle loan	Managing the loan or lease	NC 28092	Web
I purchased a XXXX from XXXX out of XXXX nc they financed the truck at Unifour Financial which owns XXXX, seems like a monopoly. The truck value was {$4700.00} but after financing it the total cost is {$16000.00} about {$11000.00} more than the truck value. They financed it in my name but since they could n't verify my income they had my Mother co sign, my interest rate was 27 % and after my Mother co sign the interest rate remained the same but it should have been around 7 or 8 % because her credit score at the time was XXXX. Consumer fraud was committed on behalf of XXXX and unifour financial because they hid problems about the truck which they knew about, like they purchased the truck from an insurance auto salvage auction in XXXX NC But failed to tell me. they failed to tell me they touch up paint and sprayed a thin layer of clear coat on the truck just good enough to sell which the clear coat and paint came off within a week of purchase. the driver and passenger floor board has rusted holes in which they hid by placing vinyl flooring over it. the steering column collar has bolts missing in which the collar is hanging down. the ignition switch wo n't work sometimes. the passenger door can not be unlocked from the outside. the transmission torque converter is slipping since day XXXX. Unifour financial wo n't work with me on anything, they do n't do deferments, they do n't refinance, nothing will they do, XXXX has had all these issues presented to them numerous time but they have always ignored me. consumer fraud has been committed by both businesses
05/04/2022	Yes	Debt collection Auto debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NC 28659	Web
The company is contacting references and informing them of the length of debt ( or lateness ) and amounts owed. Unsure of the exact date but was notified today ( XX/XX/2021 ) about being exactly 10 days behind. This practice violates the Fair Debt Collection Practices Act. My references should not be provided details of my debts such as the length of debts and amounts owed. References should not be used for a debt collection practice but instead used as 1 ) a reference to provide me a notification to make contact with the company to discuss the debt 2 ) for reference for the company to provide an alternative or updated points of contact such as phone number, email, or address.
01/24/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	NC 28645	Web
I had a vehicle loan with unifour financial and re financed it with XXXX XXXX XXXX XXXX and the payoff for unifour was received late ( XX/XX/XXXX. Unifour not only reported 30 days late but also reported a delinquent balance {$15000.00}. This is not correct and XXXX XXXX refuses to correct the information reported as being accurate.the information IS NOT correct and should be corrected immediately as I have photos of my credit reports and emails in which she says she will not change it.I will not settle for anything less than the correction on my credit file and my wifes credit file showing it as paid in full on time.
12/04/2017	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Denied request to lower payments	NC 286XX	Web
... I have been seriously injured and I ca n't afford to make but half of the payment I 've tried to work with them and all they do is threat to take my car Im XXXX and I financed a car through unifor finance been a lolyal customer I 've made every payment for 7 months {$470.00} until I was taken out of work plus the down payment of {$500.00} if they want to give back all money so I can get a car I have to have a car for Dr appt and grocery store, pharmacy its illegal to treat XXXX people this way
05/19/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	NC 286XX	Web
This company is reporting a debt that is inaccurate the amount they are saying I owed is incorrect. The debt is beyond the legal amount of time to collect and should have been dropped from my credit report. This account was closed and the care was resold the reporting that is being reported does not reflect that. I have request it be removed on 3 separate occasions more and escalating actions are forthcoming.
11/15/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	NC 28215	Web
Reports showing open accounts that was closed in XXXX. Still reporting as new account
11/03/2015	Yes	Debt collection Auto	Improper contact or sharing of info Contacted me after I asked not to	NC 282XX	Web
calling several times a day by phone, email, mail, and family members.
03/24/2023	Yes	Vehicle loan or lease Loan	Unable to get your credit report or credit score Other problem getting your report or credit score	NC 28034	Web

03/15/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	NC 28150	Web

09/12/2022	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Denied request to lower payments	NC 28214	Web	Servicemember

03/17/2021	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Lender trying to repossess or disable the vehicle	NC 28602	Postal mail

09/22/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	SC 290XX	Web

09/13/2016	Yes	Debt collection Auto	Communication tactics Frequent or repeated calls	SC 29605	Web

02/17/2015	Yes	Consumer Loan Vehicle loan	Problems when you are unable to pay	NC 27932	Web