ULRS, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/18/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 900XX	Web
I first received a phone call from United Legal Group regarding a debt in XXXX of XXXX. I told them I have not received any information in the mail regarding this debt and until I do, I will not be speaking with them further because I needed to verify the debt. They proceeded to call me several times to which I reiterated that I again have not received any written communication from them regarding my debt and I believed the debt was past the statute of limitations. I received a voicemail from them on XX/XX/XXXX again attempting to contact me about this debt. I then sent an email to the senior vice president of the company as well as the general administrative email online notifying them of their unlawful tactics and requesting information to verify the debt. I requested the name and address of the original creditor, the account number, and the amount owed ; verification there is a valid basis for claiming that I am required to pay the current amount owed ; details about the age and amount of the debt including a copy of the last billing statement from the original creditor, a detailed explanation of any interest added or payments made since the last billing statement and the legal authorization for this interest ; the date the original creditor claimed the debt became delinquent ; information about whether the debt is within the statute of limitations and how that was determined ; the company 's authority to collect upon the debt including their license number, name on the license, where they are licensed, and the name, address, and telephone number of the agency that licensed them. I did not hear back from them until XX/XX/XXXX, which is past the 30 day deadline to verify my debt as outlined in the Fair Debt Collections Practices Act. The letter I received in the mail did not include the information I requested and instead I received a letter stating their correspondence includes documentation that serves to validate the particular debt. This " documentation '' is not even an actual medical statement, but rather has charges for unknown procedures that are coded and no information about what I even had done or who paid a portion of the bill that was charged. Furthermore, this " document '' they sent states that the last statement on this account was XX/XX/XXXX rendering this debt nearly 7-years old and beyond the statute of limitations for them to collect upon. I have sent them a certified letter stating that they have violated the XXXX XXXX Collections Practices Act dated on XX/XX/XXXX but despite previously stating that in prior correspondence, they continue to harass me in an attempt to collect an unlawful debt. This company has been reported many times on the XXXX about their unlawful practices as well. They are attempting to collect a debt for {$380.00} yet this debt was never properly validated and even if they had, it is beyond the statute of limitations.
05/07/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	ME 040XX	Web
My daughter was in XXXX XXXX in XXXX in XXXX. I was dealing with a woman named XXXX XXXX on all the billing. She was very helpful and it ended up with everything taken care of after XXXX sent out duplicate checks that were never cashed the first time. In XXXX I receive notice from the XXXX XXXX XXXX XXXX, whom I tried to contact on several occasions via phone calls and messages left with the secretary, to no avail. I never heard back after several months of that going on so I assumed it was a scam. I tried to contact XXXX XXXX who is no longer with the company. Heard nothing back until XXXX Credit Collection Bureau has sent out a notice for a collection in the amount of {$2300.00}. I called to find out what this was about and the gentleman I spoke to was extremely abusive, told me he could give me the number to the White House if I wanted any other answers and didnt want to just pay the debt, told me that I clearly stole money from my insurance, told me that he was going to call the police to come straight to my house, and went on to call me several names that were disgusting. When I called back the next day to reach out to someone new I got a young woman named XXXX XXXX Who is extremely sweet and somehow she is from a group called XXXX XXXX XXXX. After several attempts on my end for answers she has me send her a packet which I got through XXXX Of all claims and all checks that were cashed and also who had cashed them to prove that it was not me and it was in fact XXXX XXXX! I pay {$30.00} to send this package out to them at the PO Box she gave me and the name XXXX XXXX she gave me and no one claimed it, it ended up getting returned to me. What I want in the end is for this debt to be cleared because it is not an actual debt and somehow it is a scam between the rehab and XXXX XXXX. Some of the dates that are on the claims stating my daughter did XXXX test are actual dates that she was not in XXXX and I have brought this to their attention on several occasions and once again with no answers. I want this harassment to stop and I want this to be cleared somehow. If this is an actual debt I will pay it but somehow I need answers from someone and proof that this is real. This has gone on for years and this is part of our lives that are in the past so I dont understand why it keeps coming up but no one will respond to me from these companies! Thank you so much.
05/10/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 312XX	Web	Servicemember
I called XXXX XXXX XXXX today XX/XX/XXXX to report an inaccuracy on my XXXX and XXXX Credit Report. On XXXX it is listed as XXXX XXXX XXXX XXXX i the amount of {$450.00} ( reporting date XX/XX/XXXX ) telephone number is for XXXX XXXX XXXX and on XXXX it is XXXX XXXX XXXX in the amount of {$440.00} ( reporting date XXXX ). At the time of service I was a college student in XX/XX/XXXX and a legal dependent of my father XXXX XXXX XXXX, XXXX and I am XXXX XXXX XXXX, XXXX an unemployed college student. I needed XXXX treatment in XX/XX/XXXX in which my father gave his consent for me go to the XXXX XXXX XXXX. XXXX in XXXX, GA my mother also signed for me to utilize their XXXX insurance and accompanied me each visit with the exception of my XXXX visit when my paternal grandmother passed. My father was gainfully employed and was making payments on my XXXX account which he was responsible for due to the fact I was on his insurance and under the age of XXXX. My father became ill and XXXX in XX/XX/XXXX and was mo longer able to make payments on the account. The account was turned over to XXXX XXXX XXXX ( XXXX ). I tried to explain to the legal department of XXXX XXXX XXXX today XX/XX/XXXX. That the dentist office transposed the file due to the fact my father and I carry the same name. However, she stated I was responsible for the date because I was over the age of XXXX at the time of rendered service. If this was the case this debt should not have been filed on my fathers XXXX insurance and no payments excepted from him to rectify the account. Might I add upon graduating from college in XX/XX/XXXX, I enlisted in the XXXX in XX/XX/XXXX, graduated from XXXX XXXX XX/XX/XXXX ( XXXX XXXX XXXX ) and XXXX XXXX for the full 13 weeks of training. I take pride in representing our country and my credit profile. I do not wish to carry a negative blemish for the clerical error of someone else 's mistake. I thank you for your assistances and immediate urgent attention in resolving this matter. In my conversation with XXXX in the legal department she was most rude and snappish towards my explanation and questioned the intelligent intellect of my mother.
12/06/2022	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TX 77494	Web
My name is XXXX XXXX, a federally protected consumer, and I am making this complaint against United Legal Group & Credit Collection Bureau for their abusive, deceptive, and unfair collection practices in the collection of extensions of credit. In a conspiracy with the consumer reporting agencies to cause a restraint of trade and commerce, this debt collector has engaged in racketeering activity. I have never given this company any consent to be in possession of my nonpublic personal information. I disaffirm any alleged agreement or contract between I, the consumer, and the original creditor, whether implied or explicit. This account is a billing error. Please provide me with documentary evidence of the obligors indebtedness. This company is in violation of the false claims act and is jeopardizing my consumer credit reputation with other financial institutions by fraudulently furnishing this alleged debt to coerce payment. Any payments made or future payments are a result of threat, duress, and coercion, due to undue influence. I am legally refusing to pay this debt pursuant to 15 U.S. Code 1692c ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until United Legal Group & Credit Collection Bureau, can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and United Legal Group & Credit Collection Bureau, continues its collection efforts, I will file for litigation for actual damages caused and United Legal Group & Credit Collection Bureau, shall be liable for violations of TILA, FCRA, GLBA, CFPA, the Sherman Antitrust Act, Robinson-Patman Act, Clayton Act , FTC ACT and RICO Act. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant UCC 1-202f. Your prompt attention and response are both requested and required.
06/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	CA XXXXX	Web	Older American
Sporadic telephone calls from, United Legal Group, asking several questions. First they ask my name, then read off my address and ask if that's correct, ( which it is ), then ask to verify my social security number. That is where I stop them, asking what this is about. They tell me they can not give me the reason for the call until I complete their verification process. When I refused a few weeks ago ago, on a Friday, the woman said she would call me back Monday to finish ; she got that last part in after I told her I was interested, ending the call. Was out that next Monday, didn't get any call from her. Last Friday, XX/XX/2021, I received a call on my home phone, from XXXX XXXX, her # XXXX, asking for me by first and last name, then reading off my home address, as well as my post office box number, asking which one I use for mail. I refused the answer, asking her what the call was about. She said only after I answered all her questions, would she tell me the nature of the call. I refused to answer her.From there she said she would call back another time. I said, " no you won't, '' and to put me on the DO NOT CALL List. She said there isn't any " do not call list, '' to place me on. I told her good-bye, hanging up. She then called my home number, Wednesday, XX/XX/XXXX, leaving a message to call her back, at XXXX, ext. XXXX. During that same time period, around XXXX PM, she reached on my cell number, as I was at the store shopping. She asked for me by name ; I told her she had the wrong number-hanging up. Blocked her number, the XXXX, on my cell. When I got home, listening to her message, called the XXXX number, with extension, and some man answered. He said if I had a file number he could look up what the matter involved. I have no such number, having never done business with this company. Of course I wasn't going to volunteer any information. At least I got the company name, when calling XXXX.
06/06/2023	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	CA 923XX	Web
United Legal Group/ Credit Collections Bureau XXXX XXXX XXXX XXXX XXXX CA, XXXX Subject : Dispute of Debt Collection Account : [ XXXX ] In accordance with the Fair Credit Reporting act, account XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy 15 U.S.C 16811 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. I requested the following information be provided to me within 30 days from the date on the receipt/letter ( XX/XX/23 ) : 1. A detailed account statement, including the original creditor 's name and the specific charges allegedly owed. 2. Copies of any contracts, agreements, or other documents that demonstrate my consent to incur this debt. 3. Proof of your agency 's legal authority to collect this debt on behalf of the alleged creditor. 4. Any documentation supporting the claim that the debt is valid and belongs to me, including proof of identity and account ownership. As admitted by XXXX XXXX XXXX, they never responded to my letter with verification and claim a signature that has my " name '' by it is the only thing connecting me to the debt- to which I have expressed multiple times, I don't recognize. She also stated. the last thing they sent to any mailing address was in XXXX, well before any dispute I sent/filed. I must remind you that under the Fair Credit Reporting Act ( FCRA ), any negative information regarding this disputed debt must not be reported to any credit reporting agencies until the matter is resolved and the debt 's validity is established. We have far surpassed the 30 day allotment. I still have my USPS receipt and a copy of the letter that it was sent with, via Certified Mail. Thank you for your immediate attention to this matter.
09/16/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	CA 95834	Web
On XX/XX/XXXX, I learned that a company called Credit Collection Bureau had filed a negative report with XXXX and XXXX claiming that I owed a debt of {$1300.00}, opened on XX/XX/XXXX. On XX/XX/XXXX, I sent a certified letter to Credit Collection Bureau asking them to verify or validate the debt because I do not owe them any money. The XXXX report said the original debt allegedly was in the amount of {$920.00} and allegedly owed to XXXX XXXX XXXX. Through talking to a XXXX representative, I learned that this debt actually originated in XX/XX/XXXX, not XX/XX/XXXX. I have never been contacted by XXXX XXXX XXXX or Credit Collection Bureau about owing a debt and therefore these companies never advised me of my right to dispute the debt. I do not owe XXXX XXXX XXXX any money from any services provided in XXXX. All money owed to them was paid by me at the point of service or by my insurance carrier. I also sent a certified letter to XXXX XXXX XXXX requesting information about the billing they claim I owed and the dental office has not responded to my letter. I believe this debt was added to my credit history to attempt to collect on a debt that I do not owe. Further, even if this was an actual bill of mine, they are attempting to collect on zombie debt. I have no way to prove that I do not owe this money when neither company has provided an actual bill for services that I can then investigate further. If the Credit Collection Bureau will not respond so that I can validate the debt, then I want them to remove their negative report from my credit history.
08/24/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA XXXXX	Web
My husband had a tenant he turned over to collections thru United Legal group. The tenant then filed a lawsuit against both of us because they threatened to harm his credit. I sent an email to put this on hold till it could be resolved. They said it could not be placed on hold had it had to be cancelled. I cancelled it and then they sent us a bill for {$52000.00} and my husband called them and they offered to settle for {$10000.00} or " make an offer ''. He told them he had other accounts to send to collections and once this is resolved, he would give it back to them to handle. Until then he thought they might have done maybe {$100.00} worth of work.They then called me and demanded the whole amount and I told them they had done nothing but send a letter and how do they think that entitles them to {$52000.00}? He said to pay it today or it goes up to {$72000.00} on Monday.I would be brought in and held equally responsible because I was the spouse. I told them if they expect to get paid {$52000.00} they need to collect XXXX times that amount to get their commission and he said the debt is owed. This is totally ridiculous. You send XXXX letter and expect to be paid {$52000.00} and then {$72000.00} from the person who hired you in the first place? I work on a commission basis and if the deal does not come together, you do not get paid. How do they think they deserve to be paid this exorbitant amount? Then we got collection letters from their partner company, XXXX XXXX XXXX, which is also threatening to damage our credit.
06/28/2017	Yes	Debt collection Auto debt	False statements or representation Attempted to collect wrong amount	CA 94801	Web
I XXXX XXXX Contacted Credit Collection Bureau to settle a debt of {$400.00}. I politely spoke to a individual name XXXX concerning the account number XXXX-a credit account number XXXX. I wanted to negotiate an amount to close this account and do the right thing by paying this financial responsibility within reason. We spoke on a Friday and had inform her that I would call the following week. I then received a phone called from a person named XXXX XXXX who called from a company name United Legal Group. First and foremost i never gave this company permission to call the number that was contacted. This person who I assume is a male was very unprofessional he told me that this account was escalated to his department and I now owe an amount that I had never been made aware of. This amount was some odd thousands of dollars. He spoke to me about his religion and that he was fasting. He began to tell that god XXXX needs this money. He said God does this work i need to pay him ( God ). At one point we had agreed to settle this debt he would ask his supervisor if the amount I would offer would be an ok. He then claims to be a manager. I then decided to end the call after all the unnecessary statements that was made by this person. He also threaten me that he would put this negative remark on my credit. I asked this person to not contact me and I stated that I never Gave Him permission. I then received other harassing phone calls from others at this United Legal Group. Im writing this information to be protected in some way.
05/23/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA XXXXX	Web	Servicemember
This is my second complaint against Credit Collection Bureau in regards to collecting for a XXXX XXXX XXXX XXXX XXXX in XXXX, XXXX Today I received Validation of Debt documents from Credit Collection Bureau and as previously stated in my prior complaint I AM NOT THE RESPONSIBLE PARTY for financial obligation. In the contractual agreement # 4 " I will pay in full any cost of treatment or insurance copayments according to the office 's financial policy. I understand that even if an insurance pre-estimate is given or a procedure has been preapproved, I am responsible for any cost that my insurance does not cover. '' Patient or Guardian name signature is my father signature and my mother is the witness. My father signed the contract and took responsibility due the fact I was an unemployed college student during the time of rendered services. I never signed the contract obligating myself to pay a debt in which I knew I had no INCOME to pay. What my father signed the legal binding contract between him and XXXX XXXX XXXX. This greatly concerns me because based on the Validation of Debt documentation sent to me this violates the Fair Debt Collection Practices Act, 15 USC 1692g Sec 809 ( 8 ), and because of my military career a violation of the Service Member Civil Relief Act ( SCRA ). This misinformation in pursuit for payment of the debt by me and a blemish in my credit file is a Violation of the Fair Credit Reporting Act, Violation of the Fair Debt Collection Practices Act and Defamation of Character.
08/24/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA XXXXX	Web
My husband had a tenant he turned over to collections thru XXXX. The tenant then filed a lawsuit against XXXX us because they threatened to harm his credit. I sent an email to put this on hold till it could be resolved. They said it could not be placed on hold had it had to be cancelled. I cancelled it and then they sent us a bill for {$52000.00} and my husband called them and they offered to settle for {$10000.00} or " make an offer ''. He told them he had other accounts to send to collections and once this is resolved, he would give it back to them to handle. Until then he thought they might have done maybe {$100.00} worth of work.They then called me and demanded the whole amount and I told them they had done nothing but send a letter and how do they think that entitles them to {$52000.00}? He said to pay it today or it goes up to {$72000.00} on Monday.I would be brought in and held equally responsible because I was the spouse. I told them if they expect to get paid {$52000.00} they need to collect 3 times that amount to get their commission and he said the debt is owed. This is totally ridiculous. You send one letter and expect to be paid {$52000.00} and then {$72000.00} from the person who hired you in the first place? I work on a commission basis and if the deal does not come together, you do not get paid. How do they think they deserve to be paid this exorbitant amount? Then we got collection letters from their partner company, XXXX XXXX, which is also threatening to damage our credit.
03/17/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	WY 831XX	Web	Servicemember
Original creditor was XXXX XXXX XXXX XXXX whom I signed a XXXX year contract for alarm monitoring. Their company folded and XXXX XXXX XXXX picked up the account. I completed the XXXX year contract obligation in XX/XX/XXXX. At this point it went to month to month based on the contract. In XX/XX/XXXX I stopped paying for account as someone had gotten ahold of my credit card # that was used for auto pay to XXXX XXXX. Since my original XXXX year contract was paid as agreed I have no idea why XXXX XXXX XXXX decided to bill me for {$2800.00}. I had never received any bill or past due bill from XXXX XXXX. I started receiving phone calls from United Legal Group ( collection agency ) /Credit Collection Bureau in XX/XX/XXXX and I worked in good faith with them for at least 4 months trying to correct the issue. I requested and received a validation of debt via E-mail on XX/XX/XXXX from Credit Collection Bureau. I provided proof of my payment beyond contract date twice to them after receiving their validation of Debt E-mail. Twice they stated that they would take care of it. I didnt hear anything from them and now they have placed it on my credit reports as originally owing {$2200.00} and now owing {$3200.00} as of XX/XX/XXXX. I have the email chain, the validation of debt they sent, and the documents I sent proving I had paid my contract beyond the XXXX years. I have worked very hard over my lifetime to keep my credit score XXXX which is now destroyed over this action.
12/14/2023	Yes	Debt collection Rental debt	Attempts to collect debt not owed Debt was paid	IL 62526	Web
In XX/XX/, I returned a rental car to XXXX XXXX XXXX Upon the return I informed the owner of the rental company about minor scratches on the hood due to vandalism from homeless individuals. She offered me two options of paying her directly with a credit card for the damages or opening a claim with my insurance company. I proceeded with opening the claim with my insurance. While the claim was open, she tried to also charge my credit card for the same amount, which I disputed. As the claim process proceeded, she asked my insurance for XXXX XXXX that the insurance found baseless due to the nature of the minor scratches and awarded her {$1500.00} ( which is what she quoted me when I had the option to pay or file a claim with the insurance ). She received the check but since XXXX XXXX told her she wouldnt be awarded an additional XXXX XXXX because the scratches didnt warrant that she turned that balance over to United Legal Group Debt Collectors XXXX who has been calling and harassing me for XXXX XXXX despite me providing documentation of the insurance claim and payout which was opened immediately in XXXX. They have now said I only owe them XXXX XXXX for a copay but nothing is owed because this debt was rectified with my insurance from the beginning. They have fraudulently submitted this to collections and to the credit bureaus to impact my score. They have been rude, condescending and said they will make sure it stays on my credit for 7 years.
01/27/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	SD 57701	Web
On XX/XX/2018 I received a call from XXXX XXXX XXXX about a bill from XXXX. XXXX XXXX who represents XXXX had mailed a bill to my wife and I stating we owed {$880.00} to our address at that time. Since then we have changed addresses. My wife was wondering about the bill emailed XXXX XXXX of XXXX to find out what the charges were for. On XX/XX/2018 XXXX XXXX emailed my wife XXXX back that he would send a statement. This statement did not arrive until XX/XX/XXXX. XXXX XXXX had my wifes email address, work phone number, and cell phone number. XXXX XXXX neglected to let us know about a bill and sent it to collection. He had our address and since we didn't receive anything from Mr. XXXX we believed Mr. XXXX had made an error. XXXX XXXX XXXX had it on XX/XX/2018. Finally after 54 days I received a phone call from XXXX XXXX XXXX. Since they contacted me on XX/XX/2018 I have not received any correspondence from XXXX XXXX XXXX. XXXX XXXX XXXX had called and I had told the XXXX XXXX XXXX once about my present address. How many other people has this business turned people over for collections and not send anything out to people. This company I feel maybe deceiving others by their actions.
09/18/2020	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 95834	Web
I have been receiving numerous harassing phone calls from United Legal Group after I asked them to stop calling me. I last received a voicemail message from them on XXXX. I believe they are harassing me to try to collect a debt that I do not owe and that is also zombie debt or time-barred debt. I believe the debt is time-barred because a representative at XXXX told me the debt relates to a medical bill that was delinquent in XX/XX/XXXX. However, the company reported falsely that the debt became delinquent in XX/XX/XXXX on my credit report with XXXX and XXXX. The information on my credit report identifies the reporting company as Credit Collection Bureau, but this appears to be the same company as United Legal Group. The phone number and address are identical to those used by United Legal Group. United Legal Group has called me numerous times and left numerous voicemail messages even though I asked them to stop calling me several months ago. In addition, they never have identified why they have been calling me. They either hanging up the phone when I answer or they will play a recording instead of a person coming to the line purely done for the purpose of harassing me.
04/20/2020	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 91913	Web	Servicemember
I have received numerous phone calls from XXXX XXXX, United Legal Group, XXXX / XXXX ext XXXX regarding his attempt to collect a debt from someone not at this number. I have instructed him both on the phone while speaking to him and by voice mail to cease and desist calling me about this matter. This is clearly regarding an alleged debt by someone who does not reside at this residence. So far this month alone : XXXX XX/XX/2020 - Received phone call from XXXX XXXX and told him to stop calling. XXXX XX/XX/2020 - Received phone call from XXXX XXXX on my answering machine. XXXX XX/XX/2020 - Spoke with XXXX XXXX and specifically told him to stop calling. XXXX XX/XX/2020 - In response to yet another in a series of recorded phone calls, I left a voice mail at the provided number and told him to stop calling. XXXX XX/XX/2020 - Received phone call from XXXX XXXX on my answering machine. I have recordings of his phone calls as well as pictures of the caller id showing dates and times of his phone calls after being told to cease and desist calling.
07/14/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	PA 193XX	Web
A merchant ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) sent my name to a collection agency ( United Legal Group ) for an unpaid balance they had under my name. I contacted the merchant and informed them I have never authorized any services either verbally or in writing. The merchant researched and the owner ( XXXX XXXX? ) confirmed that I never signed and authorized any service and it was a prior tenant that authorized the service. The last time I spoke with her, she informed me that should would contact the collection agency but this never occurred and is now showing on my credit report as a collections account. I've sent numerous emails to the merchant and collections agency to try to correct but the collection agency just gives me a generic answer that I still need to pay it. To date, neither the merchant or collection agency has ever provided me with any documentation that I authorized this service. They state they have a signed work order or receipt by me but no one has ever provided this to me.
05/18/2020	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	CA 90810	Web
Since early XX/XX/2020. United Legal Group has been contacting me everyday, they are calling my extended family members my mothers and XXXX brothers. I dont know how they got their contact information, I never gave anyone their numbers. I have asked them to stop calling me since I have a loss of income due to the coronavirus pandemic. They have noted to me that they dont care of the pandemic and I still have to pay. They have told me that they can garnish my wages and seize my property by taking me to court if I dont pay. I have asked them multiple times if they can contact me in XXXX when I may have a job and circumstances are more better for me to pay for at the moment I have no income. I dont have any money to even pay my own bills, I feel harassed my this credit company, they have even yelled at me and are very condescending. I feel afraid if I get a job after the pandemic is over that they will take my wages, Im afraid to pick up my phone for fear Im going to be harassed by them.
11/09/2018	No	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	GA 303XX	Web
I was made aware of a collection account reported on my Experian credit report by XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, CA XXXX ; Account XXXX. I have written several letters to the collection agency as well as the credit bureaus requesting validation of date that includes my personal information as well as a signature showing that I approved or authorized the account/charges and never received any correspondence that could verify this is an accurate debt. and disputed this accounts as a result of fraud. I am a victim of identity theft and as a result, someone used my information a created this account or bill without my permission or authorization. The collection agency has refused to remove and seize reporting this account to XXXX which has caused a turmoil in my financial situation. I am currently under contract to purchase a home and this account is negatively affecting my ability to get a mortgage loan as well as my credit score.
05/25/2022	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 95123	Web	Older American
A few years ago, we were patients of XXXX XXXX XXXX. Our dental insurance paid for the services and we paid the remaining co-pay. The XXXX XXXX completed was substandard and faulty, implants fells off, etc. Several of his patients filed complaints against him to the dental board. Last year, in retaliation, he sent fraudulent bills for services never rendered, and attempted to collect on his fraudulent bills through ULG collection agency and attorney XXXX XXXX. We have been receiving repeat calls and letters from ULG Collection Agency XXXX XXXX XXXX XXXX, XXXX. We have told them over the phone and in writing that the collection attempt is fraudulent and the services were not rendered. We have disputed the debt in its entirety. Please see details in the attached letters. For over one year, we continue to receive phone calls by ULG collection agency and letters by Attorney XXXX XXXX XXXX, despite asking them to stop contacting us.
12/31/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 95307	Web
I HAVE CONTACTED XXXX/UNITED LEGAL GROUP/XXXX/CREDIT COLLECTION BUREAU AT XXXX XXXX XXXX XXXX XXXX REQUESTING WHAT THE DEBT OWED IS FOR AND THE CUSTOMER SERVICE REPRESENTATIVE @ XXXX SAID THE DEBT OF {$30000.00} ACCOUNT # XXXX I ASKED WHY I OWED THIS AMOUNT IN COLLECTIONS THE REPRESENTATIVE SAID I LEFT THE PROPERTY DAMAGED! I REQUESTED PICTURES AND RECIEPTS OF SUCH DAMAGES THAT HAVE BEEN MADE AND XXXX REPRESENTATIVE SAID SHE WILL NEED TO SPEAK WITH XXXX XXXX XXXX XXXX AND CALL ME BACK. SINCE LAST MONTH IVE CONTINUED TO RECEIVE CALLS FROM DEBT COLLECTORS BUT THEY HAVE FAILED TO PROVIDE ME WITH ANY DOCUMENTATION OF WHY I OWED THIS BALANCE IN COLLECTIONS. THE OWNERS OF THE PROPERTY XXXX XXXX XXXX XXXX XXXX HAVE FAILED TO RETURN MY SECURITY DEPOSIT AND HAVE NEVER SENT ME A SECURITY DEPOSIT DISPOSITION LETTER FROM WHEN I MOVED OUT OF THE PROPERTY ON XXXX XXXX XXXX
05/23/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 94114	Web
I agreed to take responsibility for my XXXX adult daughter 's XXXX XXXX with XXXX XXXX XXXX XXXX in XXXX XXXX. I agreed to pay XXXX, then XXXX in XX/XX/2018 and XXXX XX/XX/2018. I paid all but XXXX. I agreed I owe this amount but they are saying I owe XXXX. I don't. I have tried to explain only to have them that this XXXX is IN network and that I only agreed to pay as mentioned. I am happy to pay the XXXX that is remaining but they won't accept it. I sent ALL required dispute but they say they put this on my credit today. They have been calling from an unknown number in addition to their XXXX number and are pretending I can't say they are calling me, becuase the number is coming up unknown. They have also been harassing me saying that now man wants me because I am upset and then they have misquoted the law, which I have to outline for them in writing.
02/10/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 90004	Web
I signed a contract on behalf on my company to engage a collection agency to go after debts that are owed to our company. They send over an outrageous bill to our company for debts that they were not able to collection. They are now threatening to go after me personally and have made numerous threats to destroy my good credit if i do not pay them. They are claiming that I personally guaranteed the contract because I inadvertently signed the agreement with the caption as personal guarantor. There is no agreement or consideration for me to be a personal guarantor of this false claim. The owner of the company uses a fake alias and has made XXXX-XXXX remarks and threats to me and my partner. He has threatened to sue me personally and has disclosed private information about me to show that he has access to my personal and private information.
11/30/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 92377	Web
Received a letter stating I owed a debt from Credit Collection Bureau. Starting receiving phone calls regarding the same debit from United Legal Group as well. I responded to the debit collection letter from Credit Collection Bureau requesting verification, and cease and desist communication via phone. Both companies did not respond back, the information was then placed on my credit report, and United Legal Group has begun calling. Received call on XXXX/XXXX/16, told them I requested verification and a cease and desist, and the rep " XXXX '' stated I needed to fax it in as well, I requested on the phone again about verification and cease and desist calling me, and she refused stating nothing will change till I fax over the information stating " We received your letter, however you need to fax it as well ''.
06/10/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30114	Web
On XX/XX/2020 we tried to contact United Legal Group to follow up from a previous conversation concerning an incorrect invoice and that we have never received any status reports. XXXX XXXX verbally harassed us by calling our office repeatedly ( minimum 10x ). His language was abusive, vulgar, and included statements like the following, " I hope you get the coronavirus ''. Additionally, he stated " he would service the accounts and not pay us '' also prank calling and pretending to be XXXX XXXX. We have video evidence of these calls. Very unprofessional all around.
09/06/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 92078	Web
Moving company moved me and stole several tools. I disputed the cost of moving with my credit card company after movers refused to reimburse for stolen tools. Dispute was denied by moving company and charge was reapplied to my credit card. Moving company sent my account to United Legal Group for debt collection. Debt collectors harassed me and threatened me. I provided multiple documents showing debt was paid in full. They told me they were closing my case and agreed account was paid in full. Then I received notice that my account was reported to credit bureaus
02/15/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94588	Web
United Legal Group Credit Collection Bureau www.unitedlegalgroup.com XXXX : XXXX XXXX XXXX XXXX ext. XXXX They filed a collection on my personal credit report, on a fraud related account with my past business XXXX XXXX XXXX XXXX. I have attached the original complaint, which was filed in small claims and while i effected service, yet in California all small claims have to be served in California so it was dismissed. I have also attached two fraud complaints against the original company.
04/21/2017	Yes	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	CA 92612	Web
I received several calls to my cell phone and home phone as wells calls to my parents and brothers trying to collect a debt for a company named XXXX XXXX that I do not know. I explained to her that I do not know this company nor I am aware of any commercial transaction between that company and her client. But she did not accepted my explanation and keep harassing me and my family threatening me verbally and unjustly for a claim that I have no idea about it
12/03/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	SD 570XX	Web	Servicemember
I have tried to make payments with credit collections bureau, multiple times, all of which they refuse. They are refusing to accept payment on my debt without data mining, and gaining Ites of personal information. I am trying to set up a payment plan of {$100.00} a week, to dissolve the debt. But they are unwilling to take any form of payment without gathering, a lot of personal information.
08/06/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 90035	Web	Older American
This debt is from XXXX It is out of statute the Rep tried to coerce me to pay it, although it is 6 years ago then they lied to me about who owns this debt They are reporting this debt as of XXXX, but they lied and told me this is being correctly reported. I want this debt reported correctly as of XXXX It is seriously harming my credit please see the attached statement
11/20/2023	No	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	SC 296XX	Web
United Legal Group took a debt from a business I used to own and posted it to my personal credit report. They are telling me that because I owned the business I am responsible for the debt. They have achknowledged it is a business debt however will not remove it unless I pay a balance that is 3 times the amount of the original debt.
05/28/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CA 90035	Web	Older American
This debt is intentionally being mis-reported on my credit report It is reported as XX/XX/XXXX, but they admit that it is XX/XX/XXXX It is being mis-reported in an attempt to collect on a debt that is out of statute
12/04/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90035	Web	Older American
I was contacted by XXXX XXXX XXXX The debt was incurred in XX/XX/XXXX they are reporting it as XX/XX/XXXX Not only are they re-aging this debt, but I don ; t know what it's for this debt is out of statute
05/15/2023	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Billing dispute for services	CA XXXXX	Web
Received a letter dated XX/XX/2023 amount {$660.00} This is a ongoing issue and concern with this creditor they are misinformed This is additional information submitting
08/04/2018	No	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	CA 90277	Web
Woman XXXX uses bullying tactics Told her I paid cash and office was supposed to bill insurance Same lady harasses me Called me good for nothing loser
07/22/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CA 90024	Web
Someone stole my identity and opened many accounts without my permission or authority.
04/10/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	NY 11379	Web
Calling frequently, told that they know my Social Security ID
02/06/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	FL 33180	Phone

02/01/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IL 60643	Web

12/24/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 91762	Web	Older American

10/11/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 90212	Web

10/10/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 75219	Web

05/02/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 93662	Phone	Older American

04/13/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	CA 92307	Phone

03/09/2022	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	LA 70092	Phone

02/18/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	ND 58781	Web

02/09/2022	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	CO 80209	Phone

07/13/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 91932	Web	Servicemember

01/04/2021	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH 44614	Web

09/02/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92882	Web

01/17/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33414	Referral

01/24/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	PA 15212	Web

01/22/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	PA 15206	Web

12/27/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CA 91311	Postal mail

10/22/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OH 44017	Referral

08/03/2018	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	CA 93012	Web

05/18/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92107	Web

09/20/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours		Phone

01/12/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 94555	Web

10/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 32081	Web

10/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 94555	Web

09/14/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	NE 68118	Referral

03/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 90806	Web

01/09/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 92057	Web