Tri-Cities Finance Company CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/27/2021 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • TN
  • 376XX
Web
FELL BEHIND ON THE LOAN BUT WORKED WITH THE FINANCE COMPANY. CALLED THEM TO LET THEM LKNOW THAT THE XXXX WAS BLOWN UP BAD MOTOR AND AT THE MECHANIC SHOP TO BE REPAIRED. THE NEXT DAY THE FINANCE COMPANY REPOED THE XXXX AND SENT IT TO AUCTION. THE AUCTION WAS NOT ADVERTISED ANYWHERE EXCEPT A LETTER SENT TO ME COUPLE DAYS BEFORE AUCTION. WENT TO THE AUCTION AT THE FINANCE COMPANY AND THEY HAD NO RECORD OF THE AUCITON. I DEMANDED A REASON FOR THE AUCITON TAKING PLACE AND WAS TOLD THAT THE AUCTION WAS NOT GOING TO TAKE PLACE. THEN A LADY AND A GENTLEMAN CAME OF THE LOAN COMPANY AND SAID THEY WERE HOLDING AN AUCTION. THE GENTLEMAN BID XXXX ON THE XXXX AND SAID THAT THE DEBT WAS PAID. MY MECHANIC AND MY HUSBAND ARE MY WITNESSES THAT WE WERE TREATED UNFAIRLY AND REQUEST TO HAVE THE FILE REMOVED FROM OUR CREDIT AS DEBT SETTLED OR IF WE HAVE TO PAY XXXX WE WANT OUR XXXX BACK. WHEN WE FIRST DID THE LOAN WITH TRICITIES FINANCE THE LOCATION WAS IN XXXX XXXX TN AND WE WERE " RUSHED '' AND EXPECTED TO GET THIS VEHICKE ALL THE ONES THAT WERE IN BETTER SHAPE AND LESS MILEAGE WERE NOT SUITABLE. THE CAR LOT THAT WE GOT THE XXXX FROM SOLD THE XXXX TO US KNOWING IT HAD A CYLINDER DOWN AND THAT THE CAR WAS NOT GOING TO MAKE IT A YEAR. THE MECHANIC THAT WAS FIXING THE XXXX EVEN TOLD THE FINANCE COMPANY THAT THE DAMAGE WAS FROM PREVIOUS OWNER AND THAT THE VEHICLE COULD NOT HAVE BEEN SOLD THAT WAY. AFTER SIGNING THE PAPERS FOR THE XXXX THE BUSINESS CLOSED AND WENT TO ANOTHER LOCATION AND WE WERE NOT NOTIFIED. I FEEL THAT WE WERE LIED TO AND THE LOAN WAS A SCAM. EVEN WHEN THE XXXX WAS TAKEN BY REPOSSESION IT WAS AT A CHOP SHOP AND WAS DAMAGED WITH DENTS AND SCRATCHES AND THE REAR SEAT WAS STOLEN. I FEEL THAT THE LOAN COMPANY SHOULD EITHER TAKE IT OFF OUR CREDIT, SHOW PAID IN FULL OR SETTLED, OR GIVE THE VEHICLE BACK.
01/26/2024 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Loan balance remaining after the vehicle is repossessed and sold
  • TN
  • 376XX
Web