Transcontinental Credit & Collection Corp CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
03/09/2017	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	NY 10710	Web
Sharing of information is the best description but third party about my debt is what I checked cause none of the descriptions was mine. I 'm calling about : I spoke to XXXX on XX/XX/2017 about a hospital bill for my son at XXXX Hospital. I made payment, which I had no problem with. My complaint about XXXX is he asked me about other family member bills under my address. One was for my daughter " an XXXX '' bill and another was for a XXXX " some collection bill he has with that agency ''. I told him I 'm not calling to discuss anyone else 's bills just the account that I 'm calling for. He had no business asking me about someone else 's bill/account at the address that I 'm at. When I asked him why are you asking me about their bills he said because they are listed at the same address. I do believe he just broke some type of privacy law. What if my daughter never wanted me to know she went to the XXXX or that she has bills in collections??!! That was totally unprofessional of him to ask me about someone else 's bills!!!! I called back today to talk to his manager to give a complaint but the receptionist said she could only put me through to him and then he would transfer me to his manager. How am I to know that the person he would be transferring me to is really his manager???!!! And then I thought she was transferring me to a manager after I complained to her and SHE transferred me to him anyway!!! I hung up on him and now I am writing you this complaint. Do n't know what could be done about this but certainly there was a law broken asking me about someone else 's accounts!!
01/26/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CT 066XX	Web
I received a bill from XXXX XXXX dated XX/XX/XXXX, I spoke with XXXX XXXX on XX/XX/XXXX trying to resolve this matter, he offered a settlement in the amount of {$380.00} from the original balance of {$480.00}, I advised XXXX XXXX from XXXX XXXX that I was in contact with XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ) XXXX XXXX who should have received my application regarding this bill back in XXXX, I went to XXXX XXXX hospital directly today and drop off my application regarding this account for their financial assistance and XXXX XXXX still insisted me paying the {$380.00} discount price and he ignored the fact that XXXX accepted my financial assistance application and threaten to keep my account in collections instead of reaching out to XXXX to verify the information regarding my account. XXXX XXXX would have not taking my applications if they were not will to work with me regarding this. XXXX XXXX was so insisted on me paying {$380.00} instead of contacting XXXX XXXX. XXXX XXXX billing department put a note on my account stating I dropped off all the necessary paperwork regarding my account so the can see if I qualify for assistance, if not I will make payment arrangements with XXXX where the bill is from
05/25/2022	No	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	NJ 08757	Web
On XX/XX/XXXX I received an X-ray from XXXX XXXX XXXX XXXX for a post-op visit my neurosurgeon for XXXX XXXX XXXXXXXX and a XXXX performed on XX/XX/XXXX in the same hospital. I did not receive a GFE for services and there were not any Consumer protection notices displayed. The hospital sold my debt to Trans-Continental Credit & Collections with whom Ive been in contact with. Their address is XXXX XXXX XXXX XXXX, XXXX XXXX, NY XXXX. Ph # XXXX or toll free XXXX. I was offered 1/2 off the {$440.00} balance but was required to pay immediately cover the phone. I am uncomfortable without having a revised statement for my records reflecting {$220.00} and paying by phone. I am trying to resolve the matter but they hang up the phone the 2X I have called.
09/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	TX 78227	Web
Lost of credit line on credit account closed accounts due to credit lenders balance too high on accounts even when I given double payments amount of debt way too high XXXX in debt have always kept accounts in good standings fees on cash advances when I dont use cash advance features credit score at XXXX but why just wondering why so many negative reports 100 % payment rate wondering who is XXXX XXXX and also pay off a XXXX loan with interests sad thing no credit for it on credit report may my matter be looked in to please not in need of new cards but I pay on time thank u for ur time incorrect information
04/17/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	AL 35811	Web
I have made several attempts in trying to remove accounts, addresses, collections showing balances but closed, accounts showing late payments and are closed or charged off. Ive sent letters in the last 60 days to each collection on my reports asking for removal due to inaccuracy. Ive attempted but by phone and filing disputes online as well. And lastly, medical collections are not be removed or even disputed without less than 5 days turn around trying to validate information but nothing being provided showing proof. And businesses are running credit checks on my credit that I havent even applied for
01/10/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	CT 066XX	Web
I received a notice from transcontinental regarding a bill for {$480.00} from XXXX XXXX XXXX for date of service XXXX/XXXX/XXXX, I have been in contact with XXXX XXXX XXXX and applied for financial help with them with their financial aid department, I also recently received this same notice from XXXX XXXX XXXX for the same amount and they too was aware I applied for financial help with XXXX XXXX XXXX department so I dont know why I am receiving double billing XXXX from 2 collections department when I have been in contact with XXXX XXXX XXXX. Somewhere along the line someone is not communicating.
02/11/2020	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33543	Web	Servicemember
I lost a XXXX last XX/XX/XXXX and went to XXXX XXXX in XXXX. I was told it would be XXXX for all the work to be done. I will admit I was in pain and not paying complete attention. I had XXXX XXXX XXXX a XXXX XXXX and I have a XXXX XXXXXXXX XXXX XXXX. I have been calling since XX/XX/XXXX asking for a detailed bill. I have yet to receive that or a call and now I am getting late payments on my credit report. I want a detailed bill. I feel ripped off and now Im really angry this has taken too long!
04/11/2017	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	MA 01604	Web
I have told them I will not have a job until after XX/XX/XXXX, that I am in school, and in training. They call while I am in school, and in training disrupting that, and I have told them I XXXX in XX/XX/XXXX, and I wo n't have a Job until after that, and to leave me alone until after that. I can not pay if I can not work, and I can not work while I am in school. I am taking steps to obtain a job, but they are not listening to me.
04/13/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Billing dispute for services	MO XXXXX	Web	Servicemember
XXXX is the company that is handling my student loan. They have repeatedly and constantly are making phone calls, emails, and leaving messages on my phone. I had filed a compliant about this before, but there has been no relief. This company has been reporting balances to the credit bureaus, and of course there is a halt on all student loans due to the pandemic. This company has purposely lowered my credit scores.
08/17/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	CT XXXXX	Web
On XX/XX/2017 I have received two notices from Trans-Continental Credit & Collection Corp. regarding a XXXX Hospital 's bill which totally disagree with because XXXX who represents the Registration Department of the XXXX XXXX XXXX XXXX took care of the medical bill through the financial assistance that is one of the program of the XXXX Hospital.
08/17/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	CT XXXXX	Web
On XX/XX/2017 I have received two notices from Trans-Continental Credit & Collection Corp. regarding a XXXX Hospital 's bill which totally disagree with because XXXX who represents the Registration Department of the XXXX XXXX XXXX XXXX took care of the medical bill through the financial assistance that is one of the program of the XXXX Hospital.
04/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Unable to get your credit report or credit score Other problem getting your report or credit score	TX 75134	Web
I was unable to get phone support with XXXX and XXXX and I was told there is fraud issues and I need to submit everything in writing which I dont have time for and I would like to gain access to phone support and Im also unable to dispute anything online Im getting a error message from XXXX and I need to have this fix thank you
05/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 30013	Web
accordance with the fair credit reporting act XXXX account # XXXX, has violated rights. 15 U.S.C 1681 section 602 A. states i have the right to privacy. 15 U.S.C 1681 section 604 A section 2 ; it also states a consumer reporting agency can not furnish a account without my written instructions.
08/23/2016	No	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	NY 11377	Web	Older American
I wrote ( and called ) and told them ( the Debt agency and then their attorney ) NOT to contact me. They did anyway. When I called them again - to tell them read the letter you received a month ago and DO NOT CONTACT ME - they both ask can we call you for additional information!
06/20/2016	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NY 108XX	Web
The ER billed me for a service covered by my insurance. Despite letters sent by my insurance to the ER that the invoice was submitted too late to be paid and can not be billed to me, the ER submitted the bill to collections.
01/14/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 115XX	Web
Received a letter from collections that I owe {$28.00} for a medical bill from XX/XX/2018. In fact this bill was paid on XX/XX/18. I called multiple times and explained that I paid this bill in full.
05/17/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NY 11793	Web
Trans-Continental Credit is in violation of Regulation F Their letter to me fails to disclose the last date the creditor sent me a notice and the amount due on the date of such notice.
07/28/2015	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 10314	Web
I have sent XXXX debt validation letters to this collection agency. They have ignored all of my requests for validation. I do not owe this debt and they continue to pursue me for it.
04/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	XXXXX	Web
I have taken a loan from XXXX XXXX on XXXX i have closed that loans and taken XXXX also but still showing in XXXX XXXXXXXX, XXXX sites i have all closure letters
11/22/2020	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Personal information incorrect	OH 443XX	Web
I HAVE ALREADY CONTACTED THE CREDIT AGENCIES INFORMING THEM THAT THE INFO BEING REPORTED IS INCORRECT AND NEEDED TO BE UPDATED BUT THEIGNORED MY REQUEST.
07/17/2018	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	PA 183XX	Web
trans continental credit collection corp .threat to report me to the credit bureau.and calling my job and homeand threating letter in mail
05/07/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Public record information inaccurate	TN 37221	Web
Someone has reported me as deceased to the credit reporting companies.
03/04/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	NC 28540	Web
Law company and my credit reports different amounts
05/30/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	PA 19605	Web

11/17/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NJ 08527	Referral

10/19/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 11743	Web

07/15/2021	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 12533	Web

10/16/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NY 12543	Fax

08/21/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 12566	Referral

08/01/2020	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TN 38116	Web

04/27/2020	No	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 10901	Web

09/05/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid		Phone

04/23/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 12545	Web

03/05/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 10950	Phone	Older American, Servicemember

01/03/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NY 10573	Postal mail

05/14/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CT 06779	Web

05/14/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NJ 07010	Referral

02/15/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	NJ 07072	Web

11/14/2017	No	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	NY 10954	Web	Older American

10/05/2017	No	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NY 10462	Fax

08/11/2017	No	Debt collection Medical debt	Communication tactics Frequent or repeated calls	CT 06850	Web

04/04/2017	No	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	NJ 07748	Referral

04/04/2017	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 11238	Postal mail

03/22/2017	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 11234	Postal mail

01/26/2017	No	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	CT 06457	Web

11/08/2016	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 10977	Referral

10/11/2016	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 10314	Web	Older American

08/03/2016	No	Debt collection Medical	Communication tactics Called after sent written cease of comm	NY 10037	Referral

01/12/2016	No	Debt collection Medical	False statements or representation Impersonated an attorney or official	PA 19007	Phone

08/20/2015	No	Debt collection Medical	Communication tactics Threatened to take legal action	CT 06829	Web

08/05/2015	No	Debt collection Medical	Communication tactics Threatened to take legal action	NY 11217	Phone

01/05/2015	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	NY 10314	Web	Servicemember

11/06/2014	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NY 10940	Web