| 02/12/2016 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
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I registered with Transfast.com and initiated the transaction on XXXX XXXX, 2016 Thursday XXXX EST to transfer {$500.00} to be remitted to my XXXX account. The remittance was urgent and Transfast was providing remittance in 24 hours to beneficiary 's bank account if the transaction was done using the Debit card so I chose it that way considering the urgency. I understood that Transfast put a holding authorisation for {$500.00} immediately in my account and send me the transaction detail over email. I called them around XXXX EST XXXX to understand if everything is smooth with my transaction and if they need to verify anything just to ensure that the money gets credited to the beneficiary 's account in timely manner. Their agent verified the necessary but refused to credit the money to beneficiary 's account immediately and instead asked me to wait till the end of 24 hours. Unfortunately, they did n't credit the money to beneficiary 's account even after 24 hours so I 'd to call them again inquiring about why did n't they do it even after assuring me earlier. They did n't answer me and instead asked me where am I calling from?! I told them that is irrelevant where I am calling from and instead answer why my transaction is not thru. They told me that I was misinformed by the agent earlier and they can do the verification. I told them that the agent did verify my detail, I also offered if any further verification is needed to which replied negative and only after that assured me that the transaction will get thru so why asking verification again now when it is already more than 24 hours and even if they verify the necessary once again, how will they ensure the money gets credited to beneficiary 's account because it was about time ( late ) the XXXX banks would stop processing the bank deposits for the day and the next is weekend! Transfast agent hung up on me and also cancelled my transaction in the name of me refusing to verification that they did n't even care for 24 hours and even when I called them, if it was due as they said!!! They even refused to have received any email from me when I sent them 3 email in 24 hours after Initiating my transaction.
I tried calling them repeatedly to complain, no responsible person was available. They work from XXXX.I manage to reach out to their Manager XXXX. He looked at all my email and apologized that their agent did n't do the job but I 've no option but to initiate a new transaction only since the previous one is cancelled. I asked him how will he ensure the beneficiary will get money the next day to which he had no answer. He asked me to call him back in 1 hour and he will try to find some way out. 1 hour later, I called him again and asked him Transfast offers cash pick up so they can offer me that. He said it is available for a diff type of product but I could see on the website that it is available to the same product I used. He refused stating even though it is on the website, they are not offering it.
He said, all he can do is have the transaction verified immediately as I place it and while we were talking the phone got disconnected. When I tried to call again, he went on break. I tried to reach him to no avail. I tried to initiate a new transaction but realize that even after cancelling the prev transaction, they did n't remove the authorization on the funds and I ca n't do new transaction until the previous authorization is removed.I 'd to spend 3 hours with bank and Transfact to have it removed as they did n't care.Finally, when I was ready to initiate a new transaction, the XXXX XXXX was not available to supervise as everybody was telling me for 3 hours that he is in meeting which was absolute lie.While I was following with Transfast since XXXX, I 'd their Director XXXX XXXX with me.She assured the necessary but did n't do it and cancel my XXXX transaction also! XXXX
|
| 04/24/2016 |
No |
- Money transfers
- International money transfer
|
- Incorrect/missing disclosures or info
|
|
Web |
|
|
On XXXX XXXX I sent {$500.00} to my Dad in XXXX, Transaction ID XXXX using trans fats online services, because this is not this first time, I use trans fats to send money to my parents, the money was supposed to be release on XXXX XXXX in the afternoon, my dad got to the back and the money was not in his account, called trans fats, they verify the information with me and they said the money will available for pick in another hours, on the XXXX, I told my dad to go to bank and collect the still not in his account, called trans fats again, asked to verify the account for me, Trans fats customer services agent gave me a different account number,XXXX which on another person 's name, then I told them right, account number supposed to be XXXX on the name of XXXX XXXX XXXX , and his phone number XXXX, and I told the trans fats the last XXXX digit of account is incorrect, please correct the account number and release the fund to my parents, they told me, they will try to contact transact partner in XXXX to make the correction or they will cancelled it and refund my money back to me, for good I keep calling back and forth for them to give me and update, if the correction was made, no email, no phone call, then I went to their office on Friday XXXX XXXX, the Agent to me the money has paid into someone 's else account, which is XXXX XXXX XXXXand she came in to cash the money, they said the XXXX , have been calling the wrong recipient she did not pick up their call, I want XXXX to that trans fats website they are affiliated with ERROR RESOLUTION DEPARTMENT, which I have also filled for complained before I went there on Friday, Trans fats is responsible for my refund, because they 're the one doing business with XXXX , it is not possible for your to release money to some that has different name from my dad, different account number, different phone number, different area location, am a single mother with XXXX kids, I struggled to get that money to my parents and I want refund back from trans fats, I told them to correct the account number or refund my money, they did not and release the money until this another person went to the bank to withdraw the money from her account I want trans fats to know, it is their responsibilities to refund my money, because they are the one doing business with unreliable, and untrusted bank, also I informed them of the mistake, before they release the money to the person I want my refund bank, according to the report the trans fats agent send to my email, the person already withdraw the money for her account and bank can not get hold her, please tell trans fats to refund my, without the transaction ID XXXX, no one can collect the money and also valid name, please help me to get my refund from transfast, because i asked, how is it possible someone ; s get the money, without confirming sender ; s name and location where the money, how is that possible, i want my refund from transfast, you can call me my job number at XXXX, or my house number XXXX, because my cellphone with XXXX is not active because i want to my cellphone.
|
| 06/24/2023 |
No |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
|
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|
Web |
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|
Subject : Identity Theft Report Against XXXX Dear XXXX, I am writing to file an identity theft report against XXXX for unauthorized actions taken in my name, resulting in the opening and closing of a merchant account without my initial authorization or a wet signature. This unauthorized activity has led to the wrongful placement of my name on the XXXX XXXX, causing significant harm and financial loss.
Details of Identity Theft : Identity Theft Incident : Opening and Closing of Merchant Account without Authorization Company Name : XXXX Date of Incident : XX/XX/2023 Description of Incident : On XX/XX/2023, I discovered that XXXX had opened a merchant account in my name without my knowledge or consent. To the best of my knowledge, no authorization was provided, and there was no wet signature as required for such agreements. This unauthorized action by XXXX represents a serious violation of my personal information and rights.
Not only did XXXX open the merchant account without proper authorization, but they also closed the account without any notification or consultation with me. As a result, I have suffered financial loss and reputational damage due to the wrongful listing on the XXXX XXXX, which has adversely affected my ability to engage in legitimate business activities.
I have taken the following steps to address this identity theft incident : 1. Contacted XXXX : I immediately contacted XXXX to report the unauthorized account opening and closure, and to request a thorough investigation into the matter. However, I have not received any satisfactory response or resolution from the company.
2. Placed Fraud Alerts : I have placed fraud alerts with the major credit bureaus to protect my credit and prevent further unauthorized activities.
3. Notified Law Enforcement : I have reported this incident to local law enforcement authorities, providing them with all relevant information and supporting documentation.
4. Obtained Legal Assistance : I have sought legal counsel to guide me through the process of resolving this identity theft and seeking appropriate remedies.
I am filing this identity theft report with the Federal Trade Commission in order to bring attention to XXXX XXXX actions and seek assistance in rectifying this situation. I kindly request that the FTC conduct a thorough investigation into XXXX XXXX practices, including the unauthorized opening and closure of merchant accounts, and take appropriate actions to hold the company accountable for its actions.
Enclosed with this report are supporting documents, including any relevant correspondence, account statements, and evidence of unauthorized account opening and closure. If there is any additional information or documentation required to proceed with the investigation, please do not hesitate to contact me.
I appreciate your attention to this matter and your commitment to protecting consumers from identity theft and fraudulent practices. I look forward to a swift and favorable resolution to this incident.
Thank you for your assistance.
Sincerely, XXXX XXXX
|
| 08/28/2015 |
No |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
I, XXXX XXXX am a permanent resident here in the U.S. and have been using www.transfast.com for sending money to XXXX for past 6 months. This time I initiated a transfer with this company on XXXX @ XXXX PST for {$3300.00} and eta to remit this money was 3 business days as per the website i.e by XXXX. Transfast debited my bank account for {$3300.00} on XXXX and till XXXX i.e. even after the XXXX there was no communication from them.
Finally on XXXX @ XXXX PST i.e. Thu night, an analyst ( XXXX XXXX XXXX XXXX ) sends a mail asking for additional documents like US ID, passport etc. to complete the transfer. It was frustrating to realize that my money is still not begun its journey and almost after a week Transfast is asking for additional documents. I decided not to do business with this company because even if I send the documents, I will get the money only after XXXX i.e. next Monday. Therefore I informed Ivee to cancel this transaction ( XXXX ) and send me the refund. She asked me to write a mail to XXXXXXXXXXXX which I did on XXXX @ XXXX XXXX and requested them to call me and provide eta of my refund. Because, I am in a situation now where I need at least XXXX XXXX XXXX ( XXXX. approx USD XXXX ) in my bank on XXXX and I am not sure if this transaction will be completed by next Monday. Also since XXXX is XXXX hrs ahead of US time their day will be over before US starts work.
To avoid this situation I had to borrow this money from my friend in XXXX and will return him back when I get my money.
Therefore next day i.e. today morning ( XXXX ) I called Transfast helpline no. XXXX and on first attempt I waited for XXXX minutes on call since I was XXXX in line and when my turn came, before someone could talk to my line got disconnected. Again I dialed, XXXX in queue this time and spoke to their call center executive XXXX. I explained him the situation and asked XXXX things 1. When will I get my money back in my bank account 2. Why my account was debited first if there was problem with my documents. XXXX informed me that it will 3 to 5 business days to get my money ( i.e. XXXX to XXXX ) and that money was debited because their ACH team does that process irrespective of the fact whether customer has provided the documents or not. Thereafter I spoke to XXXX the customer center manager but she was adamant not to listen my problem, but insisting me to wait and follow the process. I think the Transfast process has BIG FLAW and they are using customers money and making huge profits because of currency fluctuations of dollar vs XXXX.
I request CFPB to look at my case and penalize Transfast as much as possible.
My complaint against Transfast.com is to compensate me for this embarrassing situation and return my money asap. Because they should have -1. Not accepted my request if they wanted more documents2. Not taken money from bank account if I was not compliant as per their policy3. Informed me on XXXX or XXXX itself that I am not compliant to transfer moneyKindly help.
ThanksXXXX XXXX
|
| 09/27/2016 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
On XXXX XXXX 2016, I had transferred {$2200.00} to my bank account in XXXX using transfast money transfer facility ( XXXX ) value+ option, and the estimated date of delivery of funds as per the receipt was XXXX. On XXXX, when I checked the status of the transaction in TRANSFAST website, the transaction was marked as completed. Since the transaction was completed, I did not bother to check my bank account ( in XXXX ) then. On XXXX, when I checked my bank account ( in XXXX ) to make a transaction, that 's when I realized that the funds were not transferred by TRANSFAST, even though their website still continued to mark the transfer as completed. I immediately called up the customer care for transfast to file a complaint about this issue, and they informed me that, the account was credited on XXXX ( though their website said it was delivered on XXXX ), and if I did not receive the money, I will have to send an email to their customer care with a screenshot of the bank account ( in XXXX ). Finally I sent them a screenshot of the bank account ( in XXXX ), and the issue was forwarded to transfast 's XXXX partners for researching. After researching for 2 days, I got a reply from transfast that " the XXXX partners have investigated the issue and the recipient 's bank has rejected the transaction '' and the amount will be refunded back to my account in 5-7 business days. Each of their statement indicates there is fraud going on and complete lack of transparency. I tried reaching out to the customer service for answers to the following questions, but I am not getting appropriate answers in-spite of repeated emails - 1 ) What was the reason indicated for rejection by recipient bank, and the date of rejection? I have spoken to the recipient bank ( as it was my own account ) and they indicated that they would reject a transaction only when a parameter like the account no or XXXX XXXX ( similar to routing # in US ) was wrong. I believe transfast 's partners in XXXX have used incorrect information to make the transfer, because I have been transferring money to the same account for the last XXXX yrs, and there has been never an issue. 2 ) If the transaction was rejected, how was the transaction marked as completed on transfast website? If I had not come back and raised this issue, it would have been still marked as completed and this is fraud. 3 ) If the transaction was rejected, why was it not communicated to me and why the money was not credited back to my account immediately or within a reasonable amount of time ( 5-7 business days as indicated in agreement ), but instead transfast retained my funds until I filed a complaint? Also transfast is giving inconsistent/false statements - website says transaction delivered on XXXX, customer care says transaction was delivered on XXXX, and now XXXX partner ( for transfast ) says transaction was rejected by recipient bank. Which of them is true?
|
| 03/15/2019 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
|
|
Web |
|
|
On XX/XX/2019 I contacted Transfast to transfer {$85.00} from the US to a bank account in XXXX XXXX to pay for maintenance work done on a property my family owns in that country ( Transaction Number : XXXX ). I spoke to a Transfast service representative about some difficulties I had with the website as a part of using their service. Neither the website or the person I spoke with gave me any indication of issues with transferring money to XXXX XXXX. Late in the day on XX/XX/XXXX I heard from the recipient of the money that the bank in XXXX XXXX would not release the money into the recipients account until they had received a laundry list of items including : A photo ID, A letter with an original signature that explained my relationship to the recipient and why I am sending that person money, and a legal document indicating the origin of the money such as a tax return.
These would be difficult to accomplish if I was in XXXX XXXX, from the US it is pretty much impossible to do, especially in a timely manner. The morning of XX/XX/XXXX I received and email from Transfast letting me know that my transaction was complete. I immediately called the service number and explained the situation to a representative and asked if there was any way that they could reverse the transaction. He politely explained that they are not responsible for the rules that apply in the receiving country. and there was nothing that Transfast could do. Legally I am sure that is correct. However, morally and ethically I believe that Transfast, as a company that specializes in moving money had a responsibility to be aware that XXXX XXXX has special restrictions on the transfer of funds that would likely result in the funds not being available and to give customers a warning of those special restrictions before they proceed with a transaction. The result of this is that I have spent {$90.00} ( {$85.00} transferred + {$4.00} fees ) that I can not get back and the recipient can not access ; essentially the money is gone. Transfast has their service fee and they are done. To add insult to injury, the Transfast email alerting me that my transaction was complete included a link to a customer satisfaction survey. After I spoke to the customer service representative I clicked on the link and it took me to a page that said the survey had been closed. Although technically the money transfer is not complete because the funds have not been deposited into the recipients account and are now stuck in limbo I fully expect that this will be an expensive lesson learned. I can only hope that by sharing my story here that others will not make the same mistake.
|
| 07/31/2015 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
I made some transfer through Transfast from USA to XXXX. The transfer was supposed to be completed in XXXX business days which did not happen.
At this point, I called transfast to enquire about the transfer. My call landed in XXXX, XXXX. The customer service rep ( named - XXXX XXXX ) started asking my Engine Password - which I declined providing as it has my XXXX XXXX XXXX account added and verified. She kept on emphasizing about the password to login to system.
I was certain to not provide the password and she started asking me to send a copy of my SSN. At this point I asked to transferred. I spoke with her team leader who then transferred me to New York office where I spoke with XXXX.
XXXX asked me to send a physical copy of my SSN document and said that it is required to process the transfer. He also stated that he will take only and only SSN to process my transfer else will cancel the transfer.
No where on the " Transfast '' website it states that SSN is required as a document and it also does not show if this information is going to be secured when I send it over.
I then asked XXXX to send me in an email that a physical copy of my SSN is " mandatory '' to make the transfer and he then gathered my information and said that he will send the email.
I have a copy of Transfast - User Agreement, the security page and the How it works and on NONE of the pages its mentioned that I need to share my SSN or any government ID.
XXXX who sits in XXXX was very rude and did not understand my point that there was NO need to share my password. Also, he was adamant to get a physical copy of my SSN. I told him that it is not safe to share SSN in its physical form which will be store with you without encryption.
This is a fraud and they are taking the SSN and copy of government ID without secure environments.
|
| 07/28/2015 |
No |
- Bank account or service
- Other bank product/service
|
- Making/receiving payments, sending money
|
|
Web |
|
|
I tried to transfer {$2900.00} to XXXX on XXXX XXXX. The website/customer care stated that the transfer will happen in 4 hours. But after 2 days i receive a email stating that the initial verification is failed and they wont be able to transfer my money. I called the customer care and they told me that I would get back my money by weekend XXXX XXXX or XXXX of XXXX XXXX. I called the customer care ( XXXX ) today ( XXXX of XXXX XXXX asking for my money, when she tells me that I would receive my money only by the next weekend ( XXXX or XXXX XXXX XXXX. When i asked her what was the reason, she tells me that since i 'm sending money to business, it would take extra 5 days. I asked her that " the money was not even sent and that my details had failed in the initial verification, so how does it matter if the reciever is a personal account or business account ''. For which she didnt have an answer and she told me that that is how it will be. She also told me that she would escualte the issue but still the time frame will be the same.
When i tell her that i would need the money back so that I can transfer it using another service, she cuts the call. I call the customer care again and ask the agent to connect me to the manager for which i 'm put on hold for about 30 mins. After which even the manager also states the same thing.
I would need my money back so that I can at-least use another service to make the money transfer.
|
| 02/26/2018 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Other transaction problem
|
|
Web |
|
|
Remittance Institution : Transfast.com Destination Country : XXXX Transfast Transaction ID # XXXX Transaction Date : XX/XX/2017 Money not received in recipients account.
Upon multiple follow-ups with Transfast they finally agreed that money is with partner in XXXX and mentioned that funds will be refinded back to my account.
IT has been more than 4 months now and I have not received funds back to my account. Please help -- -- -- -- -- -- -- This is last conversation with Transfast Hi XXXX, Thank you for contacting Transfast.com.
This is in regard to your transaction XXXX. We apologize for the inconvenience. We already made a follow up regarding refund status. Once we receive any update we will send you an email.
This conversation will be closed as your inquiry have been answered.
If you believe your concern was not resolved simply reply to this email.
For a separate issue kindly send us a separate email at XXXX. You may also contact us via chat or call our toll free number.
Regards, Customer Support | eCommerce TRANSFAST Tel : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, NY XXXX Try our mobile app available in XXXX and XXXX -- -- -- -- -- -- -- -- -- -- Thanks XXXX XXXX XXXX XXXX
|
| 07/09/2018 |
No |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Other transaction problem
|
|
Web |
|
|
I set up a new account with Transfast to make an international transfer. Upon setting up the account, Transfast required that I login into my bank account in order to to verify me before processing the transfer. I was notified by email that their account security team would verify my details then process the transaction. Hours later, I received an email stating my transaction was cancelled bc their security team could not verify me. I called and was not given any other details besides the account had been cancelled. Their staff was very unprofessional when I attempted to escalate the call, I was told the supervisor would be in a meeting until XXXX. Basically, for the remaining of their shift. No one is giving me details for why my transaction was cancelled and account disabled, when they have very sensitive information of mine. I am now concerned that this company has access my bank account details and I have no clue what I formation they have or how it is stored in their servers.
|
| 11/12/2016 |
No |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
I did a international transfer on XX/XX/2016 of XXXX to XXXX ( XXXX ) using 3-5 days of remit service and they showed on their website credit date of XX/XX/2016. I received a confirmation email from their system as well as one of their agents emailed again confirming the date. I did n't receive the money on XX/XX/2016 and when contacted them by calling, they simply denied saying XX/XX/XXXX is a holiday and the amount will be credited on XX/XX/2016. I will incur monetary losses due to this delay. When initiating the transfer their system was n't able to verify the holiday and also an agent personally confirmed the date. They provided a range of 3 to 5 days and they are conveniently taking consumers for a ride. I see several remittance related complaints for this company and feel it 's moral responsibility to report against to protect consumer rights, they should be suspended from business for not following ethical business practices. XXXX/
|
| 06/29/2018 |
No |
- Money transfer, virtual currency, or money service
- Foreign currency exchange
|
|
|
Web |
|
|
I made a transfer on XX/XX/XXXX using transfast.com from USD to XXXX of {$4000.00}. After creating the transaction, the email from transfast said it will be deposited to my XXXX account on XX/XX/XXXX. Today ( XX/XX/XXXX ) morning i received an email saying my transfer is completed and " Your transfer has been picked up or received by your recipient. ".
When i logged into my XXXX account, the money is not there. When contacted customer service XXXX said it should be there by EOD today, now it's XXXX, money is NOT THERE.
When again contacted customer service over chat, new story ... money will be credited on XX/XX/XXXX, because there is " Another processing ''.
So what does " Your transfer has been picked up or received by your recipient. '' means??????
It's definitely a fraud/scam to hold my fund for more time and using before releasing the fund to me according to the contract.
|
| 02/12/2019 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Other transaction problem
|
|
Web |
Older American |
|
On XX/XX/2019 I sent a money transfer to a friend of mine in XXXX. I lived in XXXX XXXX for 4 years and I have friends there still so this was not a scam transaction. Then I got an email from XXXX that they wanted to receive a copy of my bank statement and since this is PII information in it, I cancelled the transaction because I did not want to expose my personal information to someone that I do not know.
While my transaction was still under review, they deducted {$900.00} from my checking account. Since this was awaiting my bank statement, these funds should have never been taken out of my checking account. I can understand this if my transaction was legitimate and it was being processed but since it was on hold until completion of review, this, in my opinion, should have never been done. I am wanting these funds returned immediately.
|
| 09/26/2017 |
No |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
Date the transaction was initiated was on XX/XX/XXXX. The transfer amount is XXXX USD.
After the transaction was complete, I received a mail from transfast mentioning that the amount will be transferred safe, secure and quickly and estimate delivery date is XX/XX/XXXX.
There is neither a mail communication not a phone call from transfast on my transaction.
Request you to please take this up as critical priority as they need to mention the reason for cancellation as I sent the money to XXXX which was needed for emergency purposes. My family in XXXX had to suffer due to unavailability of funds. We all had to suffer mental tension due to this and the purpose was not served too.
My amount has not been reversed till I called transfast team to check on my transaction status.
|
| 03/31/2016 |
Yes |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
hi I tried to send money thru online money transfer service trans-fast remittance llc XXXX
after loggin in and sending money I received a email after XXXX min saying that my transaction has been cancelled. I called them to ask ehy then the rep. told me that because I failed security check that why not only they cancelled my transaction but also blocked my account so I can not ever use trans-fast again. I talked to supervisor and they gave me the same answer that because I failed in security check.
I am 100 % sure that information I gave them is real and accurate. then why I should fail a such test.
I asked them to recheck and do manual verification but they did not entertained my queries.
|
| 08/18/2019 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
Hello, I used the money transfer service of Transfast for the following transactions : Transaction Number Date Amount XXXX XX/XX/2019 {$380.00} XXXX XX/XX/2019 {$210.00} XXXX XX/XX/2019 {$260.00} I was notified that these transactions were successfully completed however, my relatives still have not received the money on their accounts. Sadly, when I call the customer service, they either hangup the phone, complaint that that I am frustrated or put me on indefinite hold.
I suspect the Company Transfast may have started as a legitimate money transfer and now including some sort of scams in their business.
I need help recovering my money the soonest possible.
Thank you
|
| 10/31/2017 |
No |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Other transaction problem
|
|
Web |
|
|
I created an account on TransFast ( https : //www.transfast.com ). After spending days verifying my identify and bank information, I sent my first transactions. Within minutes after sending they cancelled my transaction without telling me why, and told me I can no longer use the service. Furthermore, they maintained my banking information, and the recipient banking information on it 's website, without the ability to remove this sensitive information, nor the ability to close the account.
I want this information removed from their website, and they would not allow me to do so.
|
| 05/18/2015 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
I availed the money transfer from Transfast.com. I filled up the information needed and when the application was submitted the amount was immediately debited from my account. The next day, they sent me an email that they cancelled my transaction and informed me that they will refund me the money with XXXX business days. I followed up with them many times and they keep on saying that they will refund me the money back into my account. As of the time of writing, I have not yet receive back my money from Transfast.
|
| 08/16/2017 |
No |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
XX/XX/2017 I send mony to one of the agent TRANS- FAST REMITTANCE LLC.I send {$1100.00} to XXXX. the problem is mony did n't arrive when I check the bank in XXXX it should minutes only but now it almost 4 days .. I call the customers service they said it was cancel by the agent .. I try to call the agent but they never answer the phone .. I 'm so upset already coz I need to pay bills in XXXX
|
| 02/15/2023 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On XXXX XX/XX/2022 someone from XXXX XXXX XXXX used my details in order to apply for cellphone contract on my behalf On XXXX XX/XX/2022 I ask the guy from dealer shop to check for in my credit report if I qualify for car finance, the guy used my details and apply while I was not aware of it, when I check my credit report I have an enquiry Both XXXX XX/XX/2022 XXXX XXXX and XXXX
|
| 03/14/2019 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
I sent two separate transfers to my sisters in XXXX via TRANSFAST. US {$500.00} each. I send it on XX/XX/XXXX and my bank was debited the same day. Transfast has not deliver the money to any of my sisters as of today XX/XX/XXXX TRANSFAST only answers automatic answers and no solution my money is lost.
TRANSFAST references of both transfers are : XXXX and XXXX
|
| 05/18/2019 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
I sent money last XX/XX/2019 and not yet recieved
|
| 10/17/2023 |
No |
- Credit reporting or other personal consumer reports
- Other personal consumer report
|
- Improper use of your report
- Report provided to employer without your written authorization
|
|
Web |
|
|
|
| 12/04/2022 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 03/17/2020 |
No |
- Money transfer, virtual currency, or money service
- Foreign currency exchange
|
|
|
Web |
|
|
|
| 03/08/2019 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
|
|
Phone |
Older American |
|
|
| 05/22/2018 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
|
|
Fax |
|
|
|
| 05/07/2018 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Wrong amount charged or received
|
|
Web |
|
|
|
| 10/17/2017 |
No |
- Money transfer, virtual currency, or money service
- International money transfer
|
|
|
Web |
|
|
|
| 10/10/2017 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
|
| 08/13/2016 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
|
| 06/11/2016 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
|
| 02/25/2016 |
No |
- Money transfers
- International money transfer
|
|
|
Fax |
Older American |
|
|
| 01/27/2016 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
|
| 12/21/2015 |
Yes |
- Money transfers
- International money transfer
|
|
|
Web |
Older American |
|
|
| 12/19/2015 |
Yes |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
|
| 10/13/2015 |
No |
- Money transfers
- International money transfer
|
- Wrong amount charged or received
|
|
Web |
|
|
|
| 09/26/2015 |
No |
- Money transfers
- International money transfer
|
|
|
Phone |
|
|
|
| 08/17/2015 |
No |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Phone |
|
|
|
| 08/11/2015 |
No |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
|
| 10/29/2014 |
No |
- Money transfers
- International money transfer
|
|
|
Web |
Older American |
|
|
| 03/11/2014 |
No |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
|
| 09/03/2013 |
No |
- Money transfers
- International money transfer
|
- Wrong amount charged or received
|
|
Web |
|
|
|
| 06/08/2013 |
Yes |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
|
| 05/16/2013 |
Yes |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
|
|
|
| 04/18/2013 |
Yes |
- Money transfers
- International money transfer
|
|
|
Web |
|
|
|
| 04/11/2013 |
Yes |
- Money transfers
- International money transfer
|
- Money was not available when promised
|
|
Web |
Older American |
|
|