| 08/02/2016 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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On XXXX XXXX of 2016 I had XXXX performed by an XXXX named XXXX. XXXX XXXX is an owner/employee of the creditor XXXX, a large XXXX practice having multiple office in XXXX Virginia. I sought out XXXX XXXX because he had performed successful XXXX approximately sixteen years ago, caused from a XXXX. This XXXX required a number of XXXX XXXX to be performed by other providers in addition to XXXX office. After XXXX and the months ensuring, I received a number of notices from my health insurance carrier indicating that I should expect certain invoices from the various medical providers to be mailed to me after their plan 's negotiate rates had been applied and the amount to expect from each one. And as I always do, once I received an invoice from the medical provider I compared it to my insurance company 's notice to ensure the correct negotiated rate was invoiced and then promptly made payment. As of today, all medical service invoices related to this XXXX have been paid since invoices have been submitted to me except for this XXXX, which is why I am drafting a formal complaint. While traveling on business in early XXXX, a collection company, The Nguyen Law Firm , PLC contacted me by phone and I mentioned that I had NEVER received an invoice from XXXX office and would gladly pay if they could forward to me the invoice. I asked which mail address they were using and the law firm indicated an address, which I immediately explain was an address that was no longer valid and that I had moved from that address 13 years ago. I had also mentioned that during the onboarding process not one person from their practice had asked me for my updated address. I guess in a rush for getting my updateing insurance information they assumed I had not moved. I did not that they did have my correct mobile number and that why was this the firm time that anyone was contacting me and why was it a law firm for collections rather than a member of the practice? I also demanded a copy of the invoice be sent to me and provided my current mailing address. I did make clear that since the medical practice was the one at fault for not having every sent me an invoice or chose not to reach out to me that I was not going to pay any collection/legal fees for the mistake of the medical practice. I am a CPA/shareholder in a large firm. I would never send an account to collections for an error made by my firm. If I never sent an invoice to the correct address or failed to make a simple phone call to obtain the update/corrected mailing address for a client I would never expect them to pay for my mistake. Anyway, still to this date I have yet to receive an invoice. What I did receive after speaking with the law firm, in which I provided my updated mailing address was a demand letter for the amount ( again no invoice ) plus legal fees. I immediately within one business day responded in writing stating that I would pay in full the medical charges but no attorney/collection fees as it was not my error rather the physician 's office. I enclosed a check with my letter. A few days later ( XXXX XXXX ) I received a call from same law firm telling me they could not accept the check because it did not cover the legal/collection fees. They offered to reduce the legal fees by 50 % which I declined. I stated I WOULD NOT pay for someone else 's error and that they had payment for the XXXX XXXX. On XXXX XXXX I received the law firm 's response letter with the check I had originally mailed and they did not accept but offer a XXXX period to reconsider their original offer. This prompted me to file my complaint with the CFPB. I have documents that I can send you if they are needed.
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| 10/10/2021 |
Yes |
- Debt collection
- Medical debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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I received several statements bills from XXXX XXXX XXXX XXXX regarding account no. XXXX for a bill in the amount of {$1100.00}. According to the noticed that was sent XXXX XXXX XXXX XXXX indicated that they billed my primary insurance company XXXX. PLEASE SEE THE ATTACHMENT.
On XX/XX/XXXX I responded and sent MRI & CT Diagnostic and their attorney/ collection agency NGUYEN | BALLATO a letter with an explanation of the issue, a copy of my health insurance card, as well as a verification letter from Anthem as my primary indicating that I had been insured since XX/XX/XXXX. PLEASE SEE THE ATTACHMENTS from the collection agency and Anthem.
On XX/XX/XXXX, I later received a notice from the attorney/ collection agency NGUYEN | BALLATO letting me know that they had been instructed by their client XXXX XXXX XXXX XXXX to close the account, but never heard from XXXX XXXX XXXX XXXX . PLEASE SEE THE ATTACHMENT.
As of today, I received another statement from dated XX/XX/XXXX for the same bill. I reached out to Anthem and was told that XXXX XXXX XXXX XXXX never filed a claim. I received several statements bills from XXXX XXXX XXXX XXXX regarding account no. XXXX for a bill in the amount of {$1100.00}. According to the noticed that was sent XXXX XXXX XXXX XXXX indicated that they billed my primary insurance company XXXX. PLEASE SEE THE ATTACHMENT.
On XX/XX/XXXX I responded and sent XXXX XXXX XXXX XXXX and their attorney/ collection agency NGUYEN | BALLATO a letter with an explanation of the issue, a copy of my health insurance card, as well as a verification letter from Anthem as my primary indicating that I had been insured since XX/XX/XXXX. PLEASE SEE THE ATTACHMENTS from the collection agency and Anthem.
On XX/XX/XXXX, I later received a notice from the attorney/ collection agency NGUYEN | BALLATO letting me know that they had been instructed by their client XXXX XXXX XXXX XXXX to close the account, but never heard from XXXX XXXX XXXX XXXX . PLEASE SEE THE ATTACHMENT.
As of today, I received another statement from dated XX/XX/XXXX for the same bill. I reached out to Anthem and was told that XXXX XXXX XXXX XXXX never filed a claim.
I received several statements bills from XXXX XXXX XXXX XXXX regarding account no. XXXX for a bill in the amount of {$1100.00}. According to the noticed that was sent XXXX XXXX XXXX XXXX indicated that they billed my primary insurance company XXXX. PLEASE SEE THE ATTACHMENT.
On XX/XX/XXXX I responded and sent XXXX XXXX XXXX XXXX and their attorney/ collection agency NGUYEN | BALLATO a letter with an explanation of the issue, a copy of my health insurance card, as well as a verification letter from Anthem as my primary indicating that I had been insured since XX/XX/XXXX. PLEASE SEE THE ATTACHMENTS from the collection agency and Anthem.
On XX/XX/XXXX, I later received a notice from the attorney/ collection agency NGUYEN | BALLATO letting me know that they had been instructed by their client XXXX XXXX XXXX XXXX to close the account, but never heard from XXXX XXXX XXXX XXXX . PLEASE SEE THE ATTACHMENT.
As of today, I received another statement from dated XX/XX/XXXX for the same bill. I reached out to Anthem and was told that XXXX XXXX XXXX XXXX never filed a claim.
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| 09/15/2019 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Sued you without properly notifying you of lawsuit
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Web |
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On XX/XX/2019 I received a letter from The Nguyen Law Firm , PLC stating that they attained a default judgment against me in XXXX General District Court on XX/XX/2019 for a medical debt?
They are saying i owe judgement for {$830.00}, Court Costs {$54.00}, and Attorney fees of {$270.00}.
I was never served, or notified of any court date period. Had I been notified, I would have appeared in Court.
Their total default judgment is for {$1100.00}. They are stating I owe debt to XXXX XXXX XXXX XXXX XXXX.?
The letter is backdated, so even though it's stating I have 10 days from the date of their letter to pay them in full or they will seek wage garnishment. The letter is backdated for XX/XX/2019.
Today is XX/XX/2019. This letter arrived in the mail yesterday XX/XX/2019.
As a Senior, and a woman, I feel not being served or notified of this court hearing violated my rights and has taken advantage of me by making sure I would not be able to be present at this court hearing. I was never notified or given any written Validation of Debt letter.
Per Code of Virginia 8.01-2.96 Manner of servicing process upon persons, 8.01-286.1, delivering a copy of legal action, delivery to persons at residence, person executing service must notify in person, or if services can not be complete, service onto landlord. This letter has my correct address. I was never notified or served.
Per XXXX County website, " how served '' was deliberately left blank because I was never served or notified.
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| 02/24/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Improper use of your report
- Reporting company used your report improperly
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Web |
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I am using my middle surname name XXXX XXXX, because the email locked me out of the account with the cfpb My name is XXXX XXXX XXXX under the email XXXX. I ask the representative whom I spoken to at XXXX to not share my information with anyone on their recorded line, However I have also gave written statement, They updated my information, Unbeknownst to myself and got two different creditors to contact me, One with a wriiten debt warrant to go court or pay the debt, I do not know this person or debt, So I would like to sue. it's in a written statement using my name and information will costs XXXX $ an hour, XXXX, They used my address without my permission XXXX XXXX - XXXX. No. XXXX [ Second Account XXXX XXXX XXXX XXXX Apartments, Have reduced a debt that's, not mine [ The XXXX XXXX XXXX account XXXX }, Reduced the debt to {$2400.00}. The previous owners of this apartment complex left owing {$190000.00} That's the amount that they cut they whole building water supply off, I left owing not a dime they credited me only XXXX I paid {$1900.00} to move in I have my receipts plus XXXX Administration fee these folks are crooks read their reviews
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| 03/05/2020 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Seized or attempted to seize your property
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Web |
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I received a notice from a debt collector on behalf of XXXX XXXX, XXXX , XXXX XXXX XXXX, XXXX. for {$300.00}, which includes a principal of {$230.00} + Attorney 's Fees : {$77.00}. The attorney 's fees are being incurred at the expense of the agency seeking further payment and XXXX XXXX XXXX will not be paying these fees outside of what my insurance allowed. I, XXXX XXXX XXXX do not deny or confirm that this debt is a valid debt. I have no knowledge of how this matter was coded or billed. However, I do acknowledge being seen at XXXX XXXX, XXXX, and XXXX by a physician that constantly mispronounced my name as " XXXX XXXX '' instead of XXXX ( " XXXX '' ). I further acknowledge this bill being paid by my private insurance and in consideration that my quota ( deductible ) has been met, I will not pay or advise further payment from any other source, including but not limited to Worker 's Compensation benefits managed by XXXX XXXX XXXX, wages, retirement benefits, housing, etc.
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| 04/02/2018 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
Servicemember |
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I had a XXXX XXXX and a XXXX on my XXXX done by XXXX XXXX XXXX on Friday, XX/XX/XXXX and Friday, XX/XX/XXXX, I paid {$1200.00} out of pocket. I just got a letter from a law firm stating I owe an additional XXXX. I call the XXXX XXXX XXXX and they stated the insurance didn't cover what was done. I then called my insurance company and they stated XXXX XXXX XXXX used the wrong dental codes and overcharged by {$500.00}. After I got the dental work done by XXXX XXXX XXXX, I thought it was a bit much so I went to another dentist in the area to get work done on another XXXX. They quoted me on a XXXX on the opposite side with two options : a XXXX and XXXX XXXX XXXX XXXX. The XXXX quote was {$1200.00} and the XXXX XXXX XXXX was {$280.00}. Unlike the XXXX and XXXX I got done at XXXX XXXX XXXX, I opted to get the XXXX XXXX XXXX. XXXX XXXX care has a history with The Nguyen Law Firm , PLC in bullying people and ruining their credit with overcharging clients.
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| 10/09/2021 |
Yes |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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Third party not involved, On XX/XX/2021 I received a letter in the mail from Nguyen| Ballato Law Firm stating that I owe an alleged debt of {$77.00} plus attorney fees of {$25.00} totaling to {$100.00}. I sent out a letter requesting that Nguyen|Ballato provide me with documents stating that I owe this alleged debt, who gave Nguyen the right to have my information and collect on this alleged debt etc etc.
My Consumer rights and my Rights to Privacy have been violated.
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| 06/17/2023 |
Yes |
- Debt collection
- Medical debt
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- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
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Web |
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Was contacted via mail/letter that I had a warrant and needed to appear in court for a {$280.00} medical bill in 10 weeks and says that any dispute should be taken up with the judge. To the best of my memory, this is the very first notice of this balance ever. The notice only included the name of the dr. - No details on date of service, etc.
To go from no communication to a summons to appear in court is both excessive and downright threatening.
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| 04/13/2015 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
Older American, Servicemember |
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Debt was paid in XX/XX/XXXX the month it occurred, but keep getting bills and now from Collection agency. Now saying that I showed proof after the bill was sent to Collection Agency. the bill was paid in XX/XX/XXXX and received a notice from Collection Agency in XX/XX/XXXX.
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| 10/17/2023 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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| 11/28/2022 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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| 12/09/2021 |
Yes |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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| 07/07/2021 |
Yes |
- Debt collection
- I do not know
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- Threatened to contact someone or share information improperly
- Contacted your employer
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Web |
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| 01/15/2015 |
Yes |
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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| 12/16/2014 |
Yes |
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- Communication tactics
- Called after sent written cease of comm
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Referral |
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