The Law Offices of Gerald E Moore & Associates, PC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/18/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 90266	Web
Summary : XXXX XXXX ( my former Landlord ) and XXXX XXXX XXXX ( a collections agency ) are falsely reporting to the credit reporting agencies that I owe a balance of {$10000.00} I have disputed this allegation to XXXX XXXX, XXXX XXXX XXXX, and the Law Office of Brett M. Borland ( a second collections agency hired by XXXX XXXX ) but my dispute has been ignored. I also disputed this false debt with XXXX who deleted this collections account in its entirety from my XXXX credit report following an investigation based on the materials I provided to them. XXXX and XXXX have refused to conduct an independent investigation, instead they are relying on the false claims of XXXX XXXX and its agents. Full Account : I do not owe any amount to XXXX XXXX, the original creditor on this collections account and my former landlord. By way of background, XXXX XXXX and I entered into a lease agreement with XXXX XXXX on XX/XX/XXXX ( Lease Contract ) for the rental of a two-bedroom apartment in downtown XXXX XXXX, CA. In XX/XX/XXXX, XXXX XXXX breached a material provision of the Lease Contract by unilaterally reclaiming one of our expressly contracted-for parking spots during the lease period. We informed XXXX XXXX management, in writing, that its decision was in violation of the terms of the parties Lease Contract, but to no avail. In the face of this wrongful conduct, which under the circumstances had a significant and adverse impact on our rights and personal security, we made the decision to make other housing arrangements. We provided 30-days written notice of our intent to vacate the premises, and we vacated the premises in accordance with our legal obligations on XX/XX/XXXX. We satisfied all of our rent and related financial obligations through the move-out date, as acknowledged by XXXX XXXX in its final move out statement. What XXXX XXXX XXXX/XXXX XXXX refer to in the credit reporting as the balance owed is the remaining amount of a 2 month concession return, such concession being a one-time credit off of the rent, which they claim is recoverable under the terms of the Lease Contract. This claim has never been substantiated and is totally bogus for several reasons. First, the return of the concession credit, extended to Mr. XXXX and me as an inducement to enter into the Lease Contract for the two-bedroom unit, is not owed to XXXX XXXX because it breached the Lease Contract by unilaterally, and over our objection, taking back one of the two parking spots we expressly negotiated for and then reduced to writing in a written addendum to the Lease Contract. XXXX XXXX can not void or unduly restrict our bargained-for rights under the Lease Contract by reclaiming a parking spot, and then effectively demand that we stay and pay rent through the entirety of the lease term or leave subject to the threat of claims for damages and penalties, as well as intimidation through the false claims published to third party creditors by means of your credit agency. Second, the language of the Lease Contract itself undercuts XXXX XXXX XXXX position that it has any legal right to the return of a past rent concession. Paragraph 31, under the heading Default by Resident states, in pertinent part, If you default and move out early, you will pay us any amounts stated to be rental discounts in paragraph 10, in addition to other sums due. However, we did not default ( as previously explained ) and paragraph 10 of the Lease Contract is totally silent on this particular issue. The Lease Addendum for Rent Concession or Other Rent Discount, attached to the Lease Contract, does not extend to XXXX any broader rights to recoup the value of the concession credit. We have repeatedly notified XXXX XXXX and its agents that we do not owe them any amount and have supplied the bases for such position, but that, to the contrary, they are unlawfully withholding part of our security deposit for the apartment. Besides ignoring our supplied bases and our requests that they return the money they owe us, we have received nothing more than threats to our financial security if their demands are not met. XXXX XXXX XXXX, the collection agency, has ignored my communications and ignored their requirement to provide proof of debt validation under the Federal Debt Collection Practices Act ( FDCPA ). In early XX/XX/XXXX, I received my first letter from XXXX XXXX XXXX, demanding that I pay the amount of {$10000.00} without any explanation of the amount owed. This amount is greater than the prior itemized amounts provided by XXXX XXXX and its principal XXXX. I contacted XXXX XXXX XXXX by phone on XX/XX/XXXX to explain that I do not owe any amount. Following that phone call, I mailed a certified letter to XXXX XXXX XXXX providing written notification that I dispute the entirety of the alleged amount owed. XXXX XXXX XXXX received my letter on XX/XX/XXXX and proceeded to ignore my letter, reported my account to the credit bureaus, and continued sending me additional letters demanding payment, all in violation of their FDCPA requirement to cease collection of the debt until they obtain a verification of the debt or a copy of the judgment ( which does not exist ) and mail me a copy of such verification or judgment.
12/14/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	GA 30043	Web	Servicemember
On XX/XX/XXXX I received a message from a woman identifying herself and XXXX XXXX from the XXXX XXXX XXXX XXXX XXXX, XXXX. She stated that this was an attempt to collect a debt and to please return her call at XXXX. On XX/XX/XXXX I called the office back and spoke to XXXX XXXX who said that my account representative had just walked in and she then placed me on hold. The woman, XXXX XXXX came to the phone and identified herself and that this was an attempt to collect a debt. I allowed her to present her case to me and she then asked me if I had anything to say about the accuracy of the debt and had I incurred it. I told her that it was my debt but that I had gone to court and the amount that the judge said I should pay was less than what she was quoting to me. Her response after that was " So you went to court and was given an amount to pay and you still have not paid it '', '' XXXX XXXX, I am trying to understand why if you were given an opportunity to pay the debt almost a year ago you still have not made an attempt ''. After telling her there was a terrible echo in the phone, I explained to her that I was unemployed at the time of the event ( eviction ) and only started working full time hours as of XX/XX/XXXX. I also explained to her that I had several collections on my credit account now and was paying them off one at a time with the money I had, smaller ones then larger ones. I also explained to her that I had several failed attempts to borrow the judgement amount but was unsuccessful due to the collections. Her last statement to me is the reason I am writing you. XXXX XXXX, then told me " so you mean to tell me that you have the money and and you are n't going to pay this debt!, well next month ( which was when I told her I could pay on it ) you will be in court and you will pay the full amount. It was at that point that I tried to tell her that her tone and overall demeanor on the phone was unprofessional and aggressive but she interrupted me again. I then tried to tell her not to call me again but she then hung the phone up while I was yet speaking to her. I called back and she answered and when I went to explain the situation she said " yeah I am the one you were talking to '' and hung the phone up again. I called back again and that time got XXXX XXXX again and told her that I would prefer that the office only contact me via mail and not to call again because XXXX XXXX was XXXX, trifling and unprofessional and I was sorry. XXXX XXXX took my information and said the office would oblige. I understand that neither your office or the Ga. State Bar can discipline the attorney for this event, however, if you would please, reach out to them about the rude, bullying attacks that this representative of the firm is allowed to launch on debtors like myself. I am sure again, I am not the only one that has been subjected this behavior. I did reach out to the Consumer Assistance Program that is associated with the Georgia State Bar and was told that I might file with you or the FTC. The FTC, referred me back to you.
10/01/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 91732	Web
The apartment complex I lived at claimed that I owe them rent payment for the new tenant, who was moving into my old apartment, because the new tenant decided to move in two weeks later than the original move-in date. I had told the management several times my lease is up, and I am no longer liable for when the new tenant decides to move in. However, the management and corporate office of the apartment complex continue to argue that I am liable because I am not off the lease until the new tenant physically move in. Nonsense! My lease expired, so do not try to make me pay for something that has nothing to do with me. Yet, the corporate office continues to sent harassment letters for 1.5 year-after I have ask them to stop in writing. Then they sent false information about me owing them money, along with my personal information like addresses, ss #, telephone, etc ... to XXXX collection agencies, XXXX of which claims to be a law firm. However, the " law firm '' I called had no lawyers there, and there was no working email addresses. The manager I spoke to gave me to wrong email addresses-sketchy. Furthermore, the " law firm, '' and the manager at the " law firm '' I spoke to sent me a letter threatened to collect and get a judgment against me. I kept telling him I do not owe any money, and you have no proof I owe the apartment complex any money so why are you still harassing, threatening, and bothering me? The man would not answer, would not let me speak to an attorney there because there is none. This business have had many complaints online, and even a lawsuit I found against them for misrepresentation of information, acting or holding themselves out to be attorneys when they are not, and their way of disputing the debt is by not listening, and continuing to say, " we 're going to go ahead and collect. any information will be used against you, etc ... '' I do not owe any money, and you do not have any evidence I owe any rent money so you need to stop, leave me alone, close my account, and end all contacts with me! How is this business able to operate still? They uses false identities, claiming they are lawyers in the business of collecting debt when they are not, and not knowing what the law is but trying to scare me by saying it 's a federal violation. A federal violation for NOT owing debt to the apartment complex???? This " law office dba Gerald E. Moore and Associates, PC '' needs to be shut down, fined, be prosecuted, and face contempt of court. What false information they gathered about me they are doing to many others. These nonsense, harassment, and evil conduct need to stop immediately!
04/18/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	TX 75240	Web
Re case # XXXX & XXXX XXXX XXXX , XXXX XXXX XXXX and as of today XXXX I received a call from a collector representing the XXXX XXXX , the agency is Brett Borland Law Office. First the XXXX XXXX attempted to collect over {$4000.00} from me by falsely stating that I failed to give them proper notice to vacate the apartment. They went so far as to write it in my file and put the fee on my credit report and hired XXXX XXXX XXXX to collect. I wrote several letters asking the XXXX credit bureaus for validation of debt and verification of debt. After several attempts and finally receiving my file from the XXXX I reviewed it thoroughly. The discrepancies I discovered made me wonder if XXXX had really reviewed/verified/validated, or did they just want money?, I wrote and told XXXX that if XXXX claims they evicted me, why in my notes from the XXXX file is it stating that I owe {$500.00} plus fee for insufficient notice to vacate the premises. The answer is because I vacated the premises and was never evicted. XXXX merely deducted the {$500.00} plus dollars and readjusted the amount owed to the credit bureau 's, by fair credit reporting law they were supposed to delete it - or so I thought? Then the XXXX claimed they got a court order from a judge and had a sheriff put me out. I asked XXXX months ago to produce the documents because they are making additional false statements and representations. I called XXXX XXXX Courts and no such record exists is what I was told. Also, The XXXX released me from my lease due a tenant breaking in my place. I have a document signed by a XXXX XXXX XXXX and the police report - both of which I submitted to XXXX several times, each time they claimed it was not legible after they scanned it in their system. I asked XXXX if it were possible to look at the release and police report before they scan it in, then it would be undeniably visible ; they said they would not. Now , XXXX I go t a call from the law offices of Brett Borland . The collector said they are collecting for their client the XXXX Apartments. Is yet another agency trying to collect on an account for which their is no legal proof of their allegations of a court ordered eviction? And why are XXXX agencies collecting for the same account. Just last week XXXX was the collector of record?
11/02/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MD 20902	Web
The XXXX XXXX Law Firm is attempting to collect a rental debt on behalf of XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX that is invalid because I have never lived there. I did not complete or execute a lease. During this initial process, I completed an application and discussed some general rental information only. However, the company stated a full lease was signed on XXXX XXXX XXXX. On the contrary, I received a voicemail from the company on XXXX XXXX XXXX stating that the lease was incomplete and that some documents were not signed or completed. I also received an email on XXXX XXXX, XXXX, stating that the lease was incomplete. In reality, I only initialed some of the documents under the impression this was part of the application process. At this point, I believe there was intent to deceive me by providing a partial lease under the impression of a full lease. The following reasons explain how this incidence created this invalid debt and improper collection due to their deception tactics. To be specific, I believe this company was deceptive in their disclosure of documents when providing a copy of the lease and addendum during the initial application process to get an easy rental. To reinforce this, the company provided a copy of a lease that had key missing pages under the guise of a full lease. The apartments intent was to provide the remaining key documents after the applicant signs documents from initial partial lease and therefore keep the rental process moving. There also seems to be a suspiciously completed copy of the lease now with my signature on it, but it was not by me. Nevertheless, I cancelled the application process after I determined that a full lease and key addendum was not provided or disclosed during application process or lease review process. The key addendum stated that rental insurance was required for all future tenants. Since I disagreed with the insurance requirement and this key item was not disclosed during initial process, I did complete the lease. To be exact, I cancelled the application process. Even after explaining the situation, the XXXX XXXX law firm has continued to contact me in an attempt to collect 11 months worth of rent on behalf of the property, as well as having it negatively effect my cosigner 's credit and my own credit.
09/11/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CO 80232	Web
Hello there, I XXXX XXXX am filing a complaint against a debt collector. I have attached supporting documents. On XX/XX/XXXX I received a letter from XXXX XXXX XXXX stating that I owed XXXX XXXX XXXX {$6000.00}. I then called, got the runaround was treated rudely and hung up on I disputed the charge and was told that I still owe the debt however, I could send in any documentation supporting my dispute. I also went in to the apartment complex to let them know that I have been formally signed off of this lease since XX/XX/XXXX, for two years they said they had no records they were recently under new management they weren't sure who I could contact at that point. I sent my lease modification to XXXX XXXX XXXX showing that I was taken off of the lease on XX/XX/XXXX, along with a demand to see proof of the debt ( Copy of letter is attached ). I now have some health issues and need a loan to take care of XXXX I was denied. I checked my credit and the debt is still there. I called XXXX XXXX XXXX on XX/XX/XXXX they stated they transferred my debt to another credit company Brett Borland law. I then called Brett and Borand Law on XX/XX/XXXX. I explained to them my issues, they were very rude as well. I ask if they could point me in the direction of who to call or what management companies name filed this complaint, he told me call XXXX XXXX, I had try to explain they sold the company to someone new and is under new management and if they could please help with some point of contact he said to call XXXX properties. I did call XXXX they said they had purchased the apartments in XXXX, so they do not have any documentation and do not hold the debt. Brett and Borland then said I could send in documents that support my claim however, that I still owe the debt, because XXXX XXXX has not released me. I asked for documentation of the debt as well he said they had it however did not offer to send it to me. I'm contacting you and also, filing a dispute with the credit bureau, in hopes to get this resolved. In advance, I appreciate your time and taking my complaint on. I felt very lost and felt as if they were going to get away with filing a debt with me that wasn't mine and ruining my credit. I appreciate your help. XXXX XXXX XXXX XXXX XXXX XXXX XXXX Co, XXXX XXXX XX/XX/XXXX
05/04/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	IN 47303	Web
I broke my lease with XXXX XXXX early so I could move in with my now husband. The lady in charge advised me I would only need to make a payment of {$1300.00} and it would be paid in full. I got out cash and money order from my bank ( which I have copies of ), handed the money order directly to the lady in charge and turned in my key. I provided her with with my new address, phone number, email, etc. to follow up because they still needed to do an inspection. There was no damage done to my apartment as I barely stayed there. I never received any kind of correspondence, no email, no call, etc. It wasnt until I was checking my credit report I noticed a collection agency reported that I owed {$1700.00}. I call them, they say I never paid for the lease break, and also never provided the apartment complex with a follow up address to reach me. THAT WAS REQUIRED on the paperwork I filled out to break my lease! I dont know where they are getting that I owe this money from. Im to the point now I want this off of my credit report. Everytime I have tried to call representatives are rude and sound like they have no proper training on how to speak on the phones. I myself, work in collections so I know how this goes and Im not rude to those willing to pay on something they ( dont even ) owe. I called today to see if I can try to work out something to pay this off, of course I dont have the full funds to make a full payment this month of XXXX, but am willing to pay something this month on it. The guy was very rude, unprofessional, and told me they would just call me back on Monday? At this point I am over it, I have the documents showing I paid this off in full, I am done messing with these people because they are not willing to help me out.
10/05/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Indicated shouldn't respond to lawsuit	CO 80112	Web
I just received a call from Gerald E Moore and Associates on a supposed debt ( which i thought was taken care of about 6 months ago ). I spoke to a man named XXXX, this was for an Apartment that i lived in and moved out of about 2 years ago. I lived in the apartment for a little over 5 years, and had a roof leak issue the entire time i resided there. I explained to XXXX i had faxed in my dispute documents about 6 months ago ( it may have been another agency ) and assumed it was taken care of as i have n't heard anything. I explained in detail what happened and he told me my dispute was n't valid and they were " moving the account forward '' I asked him what moving forward meant and he said he was not an attorney and does n't know. So then stated that i wanted to send in my dispute to him and he said it didnt matter that my dispute was not valid, and they were moving forward with the account. I was stunned I explained that I had already done this and he said he had no record of it. I told him it would take me until this evening to get my emails and pictures compiled and sent. He then again tells me it would n't matter as my dispute was not valid. I did some research and have found this and the fact that they are supposed to look at my dispute. If i am disputing they have to give me a chance. They are not i am just being told over and over by him that I DO NOT have any option but to pay or have my account " move forward '' -even though he could n't tell me what that meant when specifically asking. This was very sad an frustrating here i am thinking I am going to be sued over something I do not in fact owe. Yet he is telling me I have no recourse. I need help. They gave me a file number which i can provide if needed.
02/14/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 75150	Web
Sent a certified letter to XXXX XXXX XXXX on XXXX XXXX received no response. I called to check the status and they told me that it had been transferred to there sister company Law office of brett m. borland. Later I received a letter regarding the debt from Law office of brett m. borland, p.c., I mailed a validation letter XX/XX/XXXX. I called an spoke with Mr.XXXX XXXX on XX/XX/XXXX and emailed him @ XXXX a video/move-out notice and reason/medical paperwork. of the the unit on my move out along with a validation letter, and the move-out notice that was sent via email to the property. Also, informed him that the charges/false were unfair and that they needed to be corrected.. I received a response on XX/XX/XXXX with an invoice, ledger, move-out notice, lease, summary. Well the discrepancy is that the paperwork has false claims/charges. They said the video is not valid, and that I have to pay what is stated. Per the invoice they say there was no notice given which was was false I provided that on XX/XX/XXXX. I moved out the unit XX/XX/XXXX they had on the invoice XX/XX/XXXX which is false. I ask for proof when the unit was re-leased as to I will not be paying for an occupied unit.They have different lease end dates. They are trying to charge to clean the carpet which is illegal. I asked for physical proof of removal of the alleged trash they so called removed.Overall the unit had normal wear and tear, and the charges are unfair and they falsifying information. I have called XXXX XXXX at XXXX which is the property mgmt company.
01/11/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	IA 525XX	Web
I have a debt with an apartment community and had called the agency listed on my credit report. They told me that the account had been transferred to an alleged law firm. I attempted to contact this law firm to resolve the issue and was immediately questioning whether or not they were legitimate. I performed research on them and had found legal action taken against them, multiple complaints on the XXXX website, and many persons stating they were not legitimate. Thus, I contacted the firm about the issue and never received any real information on their practices or my debt. I asked them for a validation letter to be sent, but they never stated the address it would be sent to and did not disclose the information that would be on that letter, such as my rights under the FDCPA. Since my suspicion was risen, I contacted the apartments that I owe and they had stated that it was very strange for the account to be transferred to another agency and not be handled by XXXX XXXX XXXX, since they only deal with that agency and not Gerald E. Moore and Associates. A lady at the apartment had contacted XXXX XXXX XXXX to confirm that the account was still under their care and had notified me that it was, so I called them back and got the same answer, that the account had been transferred to Gerald E. Moore and Associates, apparently a company under the same umbrella as XXXX XXXX XXXX. I attempted one last time to speak with them about the issue and not one thing was resolved and no other information was given to me.
04/25/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	NY 11209	Web
I have written this week regarding XXXX XXXX and XXXX XXXX seeking financial remuneration for unknown when they as a XXXX person by XXXX XXXX refused to relocate me to another unit and caused constant backups in the ground floor rust and rotted low income housing complex I moved to and constant chaos. The bathtub backed up with black soot or tar and finally had to leave, withheld my rent and they decided to want to sue me in housing court to evict me. I refused to endure any more duress, had relocated as It was affordable had just lost my home after 20 years and my mother fell ill and was traveling back and forth in addition to having them become privy to my attempts to file for public assistance to cover my moving costs as they made me wait almost a month for an inspector report that they did not schedule costing me hotel and further living costs that were to pay towards my moving that is still sitting in storage as I became XXXX and was denied five or six apartments by further sabotage and subsequent credit cards and other items by placing on my credit report. They refuse to stop and it is continuous. XXXX XXXX XXXX XXXX services assisted and vacated the apartment by XX/XX/19, left, traveled around cane back to donate and put the remainder of my stuff in storage to date and my mother died a few weeks later. All to continue to perpetuate hatred.
09/22/2017	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH XXXXX	Web
This law office revealed to me that a named third party has a debt in collection. This may be an attempt to harass me because I filed a CFPB complaint against another debt collector a few days prior. On XX/XX/XXXX, I got a message on my answering machine from a representative of the Brett M. Borland, P.C. law office about a debt. Today, on XX/XX/XXXX, I called that representative, and she confirmed via transparently evasive language, that someone else has a debt in collection. The timing seems suspicious to me, because a company called XXXX, in response to my complaint # XXXX against them, stated on XX/XX/XXXX. that my " telephone number has been removed from our system. Additionally, we have placed the telephone number on our internal Do-Not-Call directory ''. Note, their language does not exclude passing my number on to a third party. Two days later, I get a call from a law office, looking for the same person to collect a debt. It seems reasonable that XXXX passed the collection file to a law office as a means of harassing me in retaliation for filing the complaint. The Borland law office representative told me specifically that they are not associated with XXXX in any way. She also had no interest in finding out her firm had possibly been used as a harassment tool, and hung up on me when I tried to enlighten her.
03/04/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 775XX	Web
apartment complex, Lofts at XXXX XXXX XXXX XXXX XXXX XXXX Texas, claim that i was a " no show '' and have filed it on my credit report- i went to look at the apartments 1 time with my mom, thinking about going to college in XXXX XXXX Texas ... i had been told by apartment management that i did not qualify on my own for 2 reasons - age XXXX ( minor ) and no credit history at all.. I have received collection letter stating i owe {$8400.00} from collection agency Law offices of Brett M. Borland P.C.. phone # XXXX, on XX/XX/2020 this office advised me to send them an email to XXXX in which i did to explain the scenorio and there is no documentation because you dont receive documention when you go to LOOK at an apartment. At NO time did i or anyone sign a lease agreement with this complex. i have tried to call numerous times to the actual apartment complex and apparently they sold, so they can not provide me with new owners information or phone # to contact AND they say when they sold they sold the books along with it ... .apt phone # XXXX I feel like I am being scammed by the apartment complex for this debt. and it is now on my credit report.. I have filed credit dispute, i have tried numerous calls, i have sent email to collector ... Please help ... Sincerely XXXX XXXX ph. XXXX XXXX XXXX
03/19/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 76010	Web
I signed a contract for 6-months term lease at XXXX XXXX XXXX XXXX and lived there from XXXX to XX/XX/XXXX. I paid my rent all the time before it was due Despite my monthly payment paid on-time, the landlord brought me to civil court for eviction on XX/XX/XXXX. At the court, I showed all the money-order for my rent to the judge and the case was dismissed. On XX/XX/XXXX, I tried to rent an apartment in XXXX TX and the tenant told me that i meet the requirements because i owed an apartment called XXXX XXXX XXXX and XXXX XXXX. So i contacted the credit agencies bureau and explained them the situation and they told me they will contact the apartment XXXX XXXX XXXX. XXXX XXXX XXXX XXXX is the same apartment as XXXX XXXX ; they have just changed their name but they are the same. XXXX XXXX XXXX is fraudulently tried to collected from me {$4700.00}, complaining that I haven't NEVER paid the rent since i rented their apartment. I am fully aware that we all my rent was paid through money order and if my rent wasn't paid on-time, I will be evicted and penalized on the day they have brought me to civil court. I am very upset and don't even have a place to stay due to fraudulent information on my credit report. I am not owing any apartment and i always paid my rent as my first priority.
10/21/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	NV 89118	Web
My name is XXXX XXXX and I am having issues with a collection company that is collecting a debt for an apartment complex. The apartment complex : XXXX XXXX XXXX '' is actually trying to charge fees that are not accurate. I requested a copy of the information and the break down of deposit shows the apartment complex is listing : Insufficient Notice fee of {$1100.00} which per their collection policy was only to be charged once the contract expired and a tenant was going month to month and did not give 60 day notice. Then they charged a Lease buyout fee which was {$2200.00} and {$500.00} for which the collection policy indicated " Lease Buyout '' Should you vacate the premises before your lease expires you will be charged a Buyout Amount of {$2200.00} and early termination fee of $ XXXX.They are also charged miscellaneous fees which would be considered normal wear and tear. When moving in the carpet was stained and they want to charge for Shampooing along with touch up paint and cleaning. All which is part of normal wear and tear. Also the Deposit sheet also shows move in date as of XX/XX/XXXX which would make no sense since the lease did not begin until XX/XX/XXXX. Also the break down shows an opening charge of {$99.00} what was that from?
09/01/2018	No	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	FL 33410	Web
In XX/XX/XXXX I was In the process of getting a pre-approval for a home loan when the mortgage company informed me that there were several items on my credit report that were large dept amounts owed. I then told the loan officer to go over information with me so I may contact the creditors. To my surprise these were 4 apartments that were delinquent in the state of Ga. XX/XX/XXXX-XX/XX/XXXX and I lived in Fl. I immediately filed a police report and was advised to put a credit freeze through all the major credit bureaus. I followed up by sending proof of identity to the creditors and the credit bureaus to try and get this resolved quickly. I was able to get all of the apartments removed. However, I was contact recently by an attorney office ( Brett Boarland ) that represents The XXXX at XXXX XXXX in XXXX Ga. I contacted both immediately to get to the bottom of it. The law office told me that they were advised by their client to collect dept of almost {$5000.00} because they have my proof of employment listed as working at the XXXX XXXX in Ga. I have never worked there! I have already included in my letter of notice to furnisher proof of identity, proof of address, proof of employment for the past 2 years and I am still being harassed.
03/18/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NC 28348	Web	Servicemember
On XX/XX/2016 I notified my property managers that I will be vacating my rental due to XXXX orders I provided them with the orders to break my lease. I left country XX/XX/XXXX and did not occupy the residence in the month of XXXX. The property managers however threatened to report me to the credit bureau as well as keep all remaining funds from my deposit if I did not pay the month of XXXX as well as asked me to pay from XXXX XXXX XX/XX/XXXX and whatever they do not spend they would send back to me but I refused due to military rights and clause. They reported me for unpaid rent and damages that are false. I did an inspection with one of the property managers as well as forwarded an email with proof of cleaning services but they still falsely reported this information to the credit bureau. during our walk thru the manager stated that holes in the walls from pictures will be taken out of the deposit I agreed and the manager stated that it wouldn't be no more than {$200.00} of which my deposit was {$690.00}. I also purchased new blinds and fixtures for the entire apartment, no other damages were noted. I ask that this be removed from my report due to false information and threats to attempt to seek debt not owed
07/26/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 95826	Web
I received a document from the Law Office of XXXX XXXX XXXX, XXXX. ( Debt Collector ) ( XXXX XXXX XXXX XXXX, Georgia XXXX ) notifying I owed had a balance of {$2300.00} from previous apartment complex I lived in The XXXX XXXX. I have tried to contacting the the company un multiple occasions and have not been able to talk to anyone. I did have a lease at this apt complex which ended in XX/XX/2016. At the time I gave my 30 day notice turned in my keys and processed all the paper work necessary with them as you do when you move out. I did not not have a reminder balance, owed any rent money or bills to apartment complex. I was also never notified or was reached by apartment complex after moving that there was something I owe. After receiving this letter from the tax collector I Contacted the apt complex office and they said they had nothing on file saying I owed any type type of money to them. They mention they did have a change in administration and staff so they couldn't really help me out. At this point I dont know what to do, I do not owe this amount of money, Im not sure if this is some type of fraud or what actions I should take, I also would not want this affect my credit score.
03/06/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 75150	Web
Contacted XXXX XXXX XXXX and Brett Borland on several occasions, Spoke with XXXX and XXXX at XXXX told me my debt was sent to a Law office of Brett Borland, and they had to handle it. Although they have continually reported this debt on my credit. I contacted Brett Borland they verified they had the deb.t Well I contacted the original creditor which the debt was reduced and told to pay XXXX XXXX XXXX. XXXX refused to take payment saying they no longer had. it. Spoke with XXXX XXXX, and paid Brett Borland because I wanted this to be over. To my knowledge it is illegal to continue to report a debt when you no longer have it. I am trying to rent again, and they will not accept the documentation/receipt because XXXX XXXX XXXX reported and not Brett Borland. I have contacted them both and they keep giving me the runarounds. I have paid the debt and I want it removed immediately as it has harmed and was reported inaccurately. They need be held accountable for sharing information and not giving knowledge to the consumer until after. They need to follow the law and report the information correctly.
03/25/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 312XX	Web	Servicemember
In XX/XX/XXXX, I sent in a letter to the law office of Brett M. Borland and XXXX XXXX XXXX and also all 3 credit bureaus in regards to a collection from XXXX XXXX XXXX. The collection is stating that i owe {$1.00}, XXXX. XXXX XXXX is stating that I was evicted in XX/XX/XXXX but my lease agreement clearly states that my lease expired in XX/XX/XXXX. I was no longer living at the residence in XX/XX/XXXX which is why I do not understand why I am being held responsible for rent charges between XX/XX/XXXX to XX/XX/XXXX I have sent in numerous letters asking that the company to verify the charges and explain why the account is listed on my report. I never received a letter from XXXX XXXX XXXX but I did receive a letter back from the office of Brett M. Borland. P.C. The office sent me a copy of my lease agreement. The information listed above can also be seen on the lease agreement and it shows where my lease expired on XX/XX/XXXX. I challenge the accuracy, compliance and reportability of this listing.
08/25/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CO 80922	Web	Servicemember
This company did not accept forms of payment besides a debit or credit card. A relative had a debt that was collected through this company and in order to assist them in paying it off I made an arrangement with the company to contact me prior to running my credit card for any amounts due. The debt was not mine, however, an arrangement was made such that my relative would give me an amount of money to pay for them on their debt. The company will call me and ask the amount to run on my credit card. The representative took it upon herself to run my credit card without my permission nor approval for an amount on XXXX separate occasions. When confronted about running my credit card without my permission she then proceeded to be very unprofessional and rude when the mistake was made on her end. She told my relative that they needed to " just put the money in their account because she had already ran my credit card anyway. ''
06/30/2018	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OH 452XX	Web
Brett Borlands office continues to communicate with me about a debt that they are trying to collect on after being told to cease communication with me since they are the second collector on this debt. XXXX XXXX XXXX is also collecting on this debt ACTIVELY as noted before, per their response on XX/XX/2018 via the CFPB. Ive also asked numerous times for a MOVE IN statement which conviently they wont produce, as XXXX is well aware that their residences are filthy and they pend previous damage on unsuspecting tenants as lawsuits and reviews are public to expose. However, I will have my attorney in contact with all three parties to determine what is legally acceptable after reviewing. I do know as of XX/XX/2018, neither of your agencies are licensed and bonded and authorize to collect on debt in Ohio, which are required per state law, which puts you in violation. Thank You and XXXX XXXX.
05/04/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	IN 47906	Web	Servicemember
I moved into a house with my wife XX/XX/XXXX. On XX/XX/XXXX I received a letter stating I owed {$620.00} to my old apartment complex XXXX XXXX XXXX Apartments. This letter was sent from a debt collector. The letter from the debt collector did not indicate what it was for. Having no idea what this collection was for, I called my old apartment complex to figure why I owed them money. I logged onto XXXX to look at the account. I noticed it had been open since XX/XX/XXXX. It's been 7 months since this account has been open and this is the first time I am receiving any notice about it. I have changed my phone number and address since I first left, so I'm sure it took awhile for the company to contact me.
09/19/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 32811	Web
i was a minor living with my mother not workin and attending school i turned XXXX and was told by apartment complex that i had to be added to the lease now my mother broke her lease and was charged XXXX dollars in her name i'm now XXXX and haven't been living with her since i turned XXXX i went to an apartment to sign my very first lease and was denied cause the debt of my mother is now stuck on my name as well for the same exact amount of XXXX dollars i should not be responsible for a debt that belong to my mother if i was the one who who initiated the debt i would of been obliged to pay it but i was a minor in school and i never initiated that debt i shouldn't be hindered by her negligence
06/19/2019	Yes	Debt collection Mortgage debt	Communication tactics Used obscene, profane, or other abusive language	TX 75238	Web
I spoke with XXXX XXXX XXXX on XXXX XXXX,2019. I was very displeased in how she was speaking to me due to the fact I was calling to get assistance on a settlement. I felt insulted and Ive never felt so low before. She didnt have the decency to place me on hole while getting her manager, I informed her how unprofessional it was and she continued to try to argue with me instead of trying to assist. I was offered the settlement amount of {$2200.00} and didnt have the option to make payments. I recently called the law firm again to see the settlement and I was offered {$3200.00} with the option to separate it into 3 payments over 3consecutive months.
04/17/2018	No	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	AL 35801	Web
I received a letter from the law office of XXXX XXXX XXXX on XX/XX/XXXX. I XXXX the address provided on the letter, and the address was permanently closed. I called the number provide on the letter, and they gave me an address to send a letter to request validation of debt. I sent a validation letter on XXXX XXXX. USPS tracking : XXXX XXXX XXXX XXXX XXXX XXXX. I never received anything back from them. On XX/XX/XXXX, an agent from XXXX and I called the law office and they refused to verify my debt and remove it. The lawyers office is refusing to communicate with me or provide validation.
06/02/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	WA 988XX	Web
I am a XXXX at same time, so we are so busy. And this company/debt collection calling looking for someone who never been a part or employee at this place at any time. I told them to stop calling, this is a XXXX, and I can not entertain them because we are so busy. They still keep calling ... And I called them back and told them to stop harassment, the lady/operator said is not a harassment and they need to resolve theirs issues ... which I have no connections to.
12/20/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	GA 30260	Web
I 'm a victim of identity fraud and made countless attempts to let this company know it is n't me. They sent me over a lease with a signature but I never signed a contract with them. I also sent them letters to get this removed with my FTC report and police Report with no solution. My signature has been fraudulently signed on a contract that I did not sign and this company continues to report it after all documents necessary documents were submitted to them.
07/17/2020	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted your employer	NY 144XX	Web
XXXX XXXX XXXX, XXXX XXXX, XXXX. Contacted my employer on XX/XX/2020 stating I had a judgement for a debt I had never heard of before. I contacted them phone and email and asked them for any information on this " judgement '' as I had not been served and it was not reported on my credit report. They have continued to contact my employer and harass him over this issue. I have never received any information on this matter directly from this company.
09/13/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30034	Web	Servicemember
Original creditor, which is XXXX, turned unresponsible debt over to XXXX XXXX XXXX, in which sold the debt to, now XXXX XXXX XXXX and associates, who are now threatening to take me to court in 30 days and they told me to get a lawyer to represent me. I already have a case being looked at by you. That case number is XXXX regarding XXXX properties and XXXX regarding XXXX, who they first turned it over to.
09/13/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30034	Web	Servicemember
Original creditor, which is XXXX, turned unresponsible debt over to XXXX XXXX XXXX, in which sold the debt to, now Gerald E. Moore and associates, who are now threatening to take me to court in 30 days and they told me to get a lawyer to represent me. I already have a case being looked at by you. That case number is XXXX regarding XXXX and XXXX regarding XXXX, who they first turned it over to.
06/06/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	SC 29223	Web	Servicemember
I submitted a complaint against XXXX XXXX XXXX complaint # XXXX I received a letter on XXXX XX/XX/2020 from an attorney still showing the wrong amount. My complaint was turned over to the XXXX on XX/XX/2020. I do not owe this amount. The keys to XXXX XXXX was turned in to the assistance manger on XXXX, XX/XX/2020 at which time the electrical was also transferred to my new address.
07/01/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 97322	Web
Law firm claims I owe a debt to an apartment complex. However, when I spoke to them they refused to provide the original creditors address and phone number to verify. They claim they do not have any information about the original creditor that I should call XXXX XXXX XXXX. They tell me to call Brett Borland Las Office. Just round and round. I believe it is fraud or a fake debt.
07/28/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	GA 31520	Web
Received phone call at my place of employment from collector, I requested that they no longer call me at my place of employment and they have continued to do so. They have also threatened legal action regarding my debt and initially refused to provide verification of the debt by mail. They have called repeatedly, sometimes as many as two or three times in a day.
01/27/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NY 110XX	Web
There is a collection item on my credit report. I have tracked down the collection atatormey. For the past month I have asked them to provide detail and proof of what I owe if I owe and they say they will mail it. I still have not recived any information and on the last call the attorney hung up on me.
07/22/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 33063	Web
The collection company contacted me in reference to the debt owed. They stated if debt was paid in full it would be deleted from our credit report by the end of XX/XX/XXXX. My husband called and paid in full. It is now the end of XX/XX/XXXX and the debt is still there.
09/26/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	OH 43207	Web
Trying to settle. When I called in XX/XX/XXXX attorney said the amount is {$1000.00}, I called again in two days ago now the attorney is saying {$1200.00}. Is it suppose to change amount on a monthly basis? I need to settle ASAP to obtain me an apartment. Thank you
04/04/2020	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted your employer	FL 32218	Web

03/23/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	OH 45424	Web

03/04/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt		Phone	Servicemember

12/30/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid		Phone

09/25/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OR 97086	Web

04/08/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	MI 48333	Web	Servicemember

11/08/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 78660	Web

10/24/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged		Phone

05/08/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	OH 45229	Web

01/10/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds		Phone

12/28/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	GA 30223	Web

11/11/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30213	Web

07/14/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt		Phone

02/19/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CO 80813	Web	Servicemember

10/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	OH 45505	Web

10/15/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	AL 36703	Web

06/05/2015	Yes	Debt collection Federal student loan	Improper contact or sharing of info Talked to a third party about my debt	GA 30901	Phone

04/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	GA 30096	Web

02/20/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	AZ 85225	Web

02/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	TX 76112	Web