The Home Loan Expert LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/11/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • MO
  • 65109
Web
I was in the process of refinancing my mortgage through XXXX XXXX - The Home Loan Expert, of XXXX XXXX XXXX XXXX, XXXX # XXXX, XXXX XXXX, MO XXXX, due to the low rates. I was contacted by staff member, XXXX XXXX, on XX/XX/2020 who told me that I had a good credit score of XXXX but he then advised that they could not offer me any cash-out due to the Comps they found on my home. When I asked XXXX how much they determined my home to be worth based upon the comps in my area, he told me that the owner would not allow him to provide me with that information. I was appalled by his response because as a consumer applying for a refinance, I was privy to that information. He refused to provide it. I deserve an explanation as to why I was repeatedly denied that information.
09/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • FL
  • 32505
Web
XXXX I just turned XXXX about 2 weeks ago I went to apply for anew XXXX and was denied due to my credit the report stated I have loans and a Mortgage This is not true I live at home and I attend XXXX and will be attend XXXX next year please help me clear this up my. Future depends on
09/14/2020 Yes
  • Mortgage
  • VA mortgage
  • Problem with fraud alerts or security freezes
  • IN
  • 46307
Web Servicemember
Someone on XX/XX/2020 tried obtaining a home loan without my knowledge or consent. I tried calling XXXX and they would not help
11/22/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Incorrect information on your report
  • Account information incorrect
  • IL
  • 60617
Phone
11/28/2016 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Application, originator, mortgage broker
  • MO
  • 63144
Web