| 03/28/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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Back in 2014, I went into XXXX XXXX of Utah. Prior to them changing their name to " XXXX XXXX '' I went in to the gym with a 3-day Gym pass. To use the facilities for 3 days, I went in and the trainer who validated the pass. Said for security reasons, he would need a valid form of I.D . I told him I did not have any I.D on hand. But I had my debit card and a XXXX membership card. I showed him both and he said that would be sufficient and ended up convincing me to sign up for the " no contract {$10.00} a month plan '' so I signed up.
I specifically remember, him asking me if I wanted to sign up for a personal training program. I told him, no because " I ca n't he consistent with my work schedule. Plus I do not have the extra money. '' He kept saying it was only going to be {$40.00} a month. I kept saying no. Never saying yes or agreeing to it.
He then proceeded to having me sign the no contract enrollment form. Which required valid state or federally issued I.D which I did n't have. I also paid for my first month of membership with them.
Two days later, I get an email and call confirming that I had signed up for no contract gym membership. As well as, XXXX weekly training session at the rate of {$40.00} per session and a year long contract. I immediately called, and asked for the manager of the facility. He said he would pass me to the trainer. After a minute of ringing, the manager comes back on the line and says " It seems he 's on vacation for the next 3-days. '' You can come in and we can try to help you. I ended the call, saying " Thank you, I 'll be there soon '' 20 minutes later I get there and ask to get help cancelling for the fitness program that I never enrolled for. He asked for I.D, I refused to give him any. I showed him the same costco card I showed the trainer. The manager, got a little defensive and said " You know what, wait until he comes. He will fix this mess. '' and walked off. I left, and went back 4 days later. The trainer was there, when I got there he kept pressuring for me to give him I.D . after arguing with him that I would not be providing I.D or agreeing to said terms. He said " Its over the 3-day grace period. I cant cancel the contract anymore. Sorry. '' then walked off cause he supposedly had a training session.
I kept trying for a few weeks. I immediately, went to my bank the day off the first withdrawal for {$160.00}. Blocked them from being able to pull any more money from my account. After blocking them, they immediately cancelled my membership. Started their collection process and then outsourced it to an agency/law office. These guys, came to my business with a private investigator. Gave one of my employees, a paper without asking if they were me. Told him " Sign '' he signed, gave me the paper for a summons to court. I was n't sure what to do and due to being a hectic month for our business.
I failed to go to court, they have a ruling from the court that says I am liable for {$900.00} in debt owed to them. I am not willing to pay for something that 1- I didnt agree to. 2- Was done against my will. 3- Despite my efforts of reversing they would n't. These guys stole my identity, by using the social and other information from my membership enrollment. Then enrolled me into something I said NO to from the minute they pitched it.
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| 12/12/2018 |
No |
- Debt collection
- Medical debt
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- Communication tactics
- Called before 8am or after 9pm
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Web |
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I attended XXXX XXXX in XXXX XXXX XXXX in XXXX.
I am a XXXX living in XXXX I went back to the clinic twice after initial visit at their request. On last visit was told there was no money owed ( I specifically asked ).
At XXXX XXXX/XXXX time ( I was in XXXX ) on Thursday XX/XX/XXXX I received a call from Cherrington Firm by XXXX XXXX . I was told that i had an outstanding Debt of {$80.00} to XXXX and as i had not responded to Cherrington 's letter asking for payment it was now a bad debt.
I asked the address that the claim payment request was sent. i was told it was XXXX XXXX XXXX XXXX Zip XXXX Utah I explained that my office address in XXXX XXXX ( which was given by showing my business Card to the XXXX reception when i signed on as a new Customer ) was XXXX XXXX XXXX XXXX suite # XXXX, XXXX XXXX XXXX, Utah XXXX.
I was told that i had given the other address on my Patient form and it was signed by me. I attach that form.
I was then told i needed to call XXXX to discuss. i called XXXX XXXX to discuss, I asked what address they had and they said it was XXXX XXXX XXXX XXXX Zip XXXX Utah.
I told them that is not the address I gave when i registered as a new Customer/Patient. I was told i have to call their Billing Office XXXX XXXX XXXX.
I called Billing office and asked them what address was in their system and was given XXXX XXXX XXXX XXXX suite # XXXX, XXXX XXXX XXXX, Utah XXXX ( the correct address ) I asked what could be done the rectify this issues and was told to call Cherrington.
I then called Cherrington back told them the above and XXXX XXXX just said nothing could be done, so i reluctantly paid {$110.00}, which was the {$80.00} plus the fee for collecting a Debt.
I asked for the details of the claim which I attach.
What they did not give me is the initial letter to ask for payment which was wrongly sent to XXXX XXXX XXXX XXXX Zip XXXX Utah. This is an important piece of information as I need to see what address that had for me on that letter.
I have today, XXXX XXXX Eastern Standard Time XXXX hours wednesday XXXX XXXX called Cherrington to request the initial letter they sent to request the outstanding payment. i spoke to XXXX XXXX.
I also said i want the difference of {$110.00} and {$80.00} paid back as i was wrongly charged for overdue Debt because the request was sent to the wrong address. she has told me the matter is closed and they can not assist.
it is not the amount that is the issue it is the attitude. It is no ones problem. Every one slips it sideways.
I am concerned that with Tactics like this other people ( perhaps elderly and sick ) will be forced to pay for Incompetencies of these organisations.
thank you XXXX XXXX
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| 11/06/2019 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
Servicemember |
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On XX/XX/19 at XXXX I was served with a court summons by THE CHERRINGTON FIRM, LLC for outstanding medical debt to XXXX XXXX. The amounts where listed as follows : {$240.00} for valuable goods and/or services {$72.00} for pre-judgment interest and collection costs {$350.00} for attorney fees I called and spoke with " Candy '' who assisted me in settling the debt. I agreed to an initial payment of {$320.00} which was processed and cleared. Along with this a second payment of {$340.00} for XX/XX/19. During this conversation I was told that they would reduce the price of legal fees by {$75.00} as long as they received payment in full with 10 days of being served the notice. Based on the total payments made, {$6.00} service fees withstanding, this agreement was not upheld.
On XX/XX/19 I received a phone call from THE CHERRINGTON FIRM, LLC asking to process the payment. They made no mention of the automatic payment failing but I later found this to be the case. When I spoke with them I authorized a payment of {$340.00} which should of settled my account. Later on XX/XX/19 a second payment of {$340.00} was charged to my account. I called immediately upon noticing the additional charge, but there office had closed for the evening and subsequent weekend.
I Spoke with the office on the morning of XX/XX/19 explaining what happened and that the erroneous charge had caused my rent payment for the month to fail. They said the money would be refunded immediately.
I drove down to the office of THE CHERRINGTON FIRM, XXXX on XX/XX/19 to receive in writing the amount that was being refunded in order to avoid any issues with my property management company. When I was being told what happened they stated that is common practice in there office to rerun any denials on credit card transactions later that same day. Despite my account being paid in full the card was reran and charged for money that was not owed.
The charge for {$340.00} was refunded in full on XX/XX/19 though the returned rent payment has already incurred a fee and any other outstanding fees caused by this incident are still forthcoming.
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| 02/19/2023 |
No |
- Debt collection
- Medical debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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I received medical care at XXXX XXXX XXXX in XXXX, UT, in XX/XX/XXXX. In XX/XX/XXXX, I received a call from The Cherrington Firm, a debt collection agency to pay for this service. XXXX never contacted me and I assumed my insurance paid for the visit. I paid The Cherrington Firm and thought that was the end of it ( I have the receipt ). On XX/XX/XXXX -- one year later -- my wife received a call from the Cherrington Firm saying that I had to pay a medical bill from XXXX XXXX XXXX. I called them back and their collections agent said they had been trying to contact me since XXXX of XXXX. She said she had called my wife multiple times since XXXX and sent many letters that got sent back. They were sending letters to an address that I've never been associated with in a city where I've never lived. I checked my wife 's phone records and she did not receive a call from them until XX/XX/XXXX. When I asked them for documentation to prove that I owed the debt, they responded saying it was past the statute of limitations and that they did not have to provide that information. On XX/XX/XXXX, they sent a letter saying that I had until XX/XX/XXXX to respond before proceeding. I disputed it online later that week. However, they called me on XX/XX/XXXX to say that they were moving forward and that it was too late to dispute the debt ( despite the fact that I had already disputed it at this point ). To summarize, they : XXXX ) Tried to collect on a bill I already paid. XXXX ) Refused to provide information proving I owed a debt. XXXX ) Lied about trying to contact me ( no calls on phone record and sent letters to phony address in deliberate attempt to drive up interest ). XXXX ) Lied about the deadline for moving it to their legal team.
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| 11/20/2020 |
No |
- Debt collection
- Medical debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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Greetings, We were unable to pay a medical bill early on during the pandemic due to job loss. Now that my wife is working again, I attempted to settle the medical bill. This particular bill was turned over to the Cherrington Firm PLLC in XXXX, UT. They were unwilling to work with me on a settlement. In fact, they added an 84 % increase to the original amount in interest, and they are telling me that the interest is added daily.
I checked with the original bill holder which was through XXXX XXXX. Since they had already turned it over to the debt collector, they were unable to recall the notice. However, they did provide me with a EOB and they mentioned that the original contract does not mention additional fees or interest for late payments. Therefore, the firm is attempting to illegally collect interest on a medical bill which is not accurate. I feel that I am being raked through the coals for something that I just want to take care of and be done with, but they are unreasonable. Please Help!!!
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| 10/14/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Communication tactics
- Threatened to take legal action
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Web |
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Cherrington called me requesting payment for a debt I did not know I owed. My utilities that I thought had been paid off, had gone to collection XX/XX/2016, but I was not notified until now ( XX/XX/2016 ). The original debt was for {$300.00} and Cherrington has more than doubled it with fees. I told them I needed to verify the debt and they were pushy to have it paid without verification. After I called my utilities to verify I called back and offered to pay the original debt. They refused to take anything less than {$700.00}, which I did not have. So, they threatened legal action if I did not pay that same day or set up a payment plan that would total {$900.00} if not more. They also brought up an old debt of 10+ years and said they would tack that on to the payment. No legal action had been made on the old debt and I had n't even heard that I owed it until now.
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| 06/09/2023 |
No |
- Debt collection
- I do not know
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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Today I received a phone call from a place called Cherrington Firm based in XXXX, Utah. The woman ( XXXX XXXX on the phone claimed that my mother owes a debt and that written notice was sent and they didn't receive a reply.
1. My mother is XXXX XXXX XXXX and suffers from XXXX XXXX demntia. She is under conservatorship and guardianship of my father, XXXX XXXX. She can not legally handle her own affairs.
2. I receive the family 's mail. We have never received any notification of debt at all. Of course when I asked XXXX about the debt she refused to answer any of my questions.
3. Cherrington is cruel, trying to harass a XXXX XXXX XXXX woman with XXXX XXXX 4. My phone number is not my mother 's.
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| 11/02/2021 |
No |
- Debt collection
- Other debt
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- Took or threatened to take negative or legal action
- Seized or attempted to seize your property
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Web |
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On XX/XX/2021, the Cherrington law firm ( XXXX, Utah ) whom represents XXXX XXXX, Utah, served us with a 10- day summons to pay on a year old water bill. I was given no notice, or Shut-Off- Notice, about this bill. My water bill has been current, including past due amounts. I replied to the Cherrington law firm with a certified letter, stating that I was not responsible for the bill and that I wanted " proof '' that I owed this bill, with copies of the Shut-Off Notice or any other information that would show that I owed on this bill. The Cherrington Firm ignored my request. Three weeks later they garnished my wages.
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| 10/03/2018 |
No |
- Debt collection
- Other debt
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- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
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Web |
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The XXXX XXXX- Law Firm has made several calls to my personal phone asking e to pay a debt that is no longer valid under the FDCPA statue of limitations for the State of Utah .
Account # on their behalf is XXXX.
This is for XXXX XXXXXXXX XXXX from XX/XX/XXXX/XX/XX/XXXX.
I have advised them that I was in communication with counsel on this as was worried that they may be in breach of the FDCPA.
I received another call today.
How can I relay to them to stop?
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| 05/20/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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Provided written documentation to debt collector and spoke with them on the phone regarding the accounting issues with the business they represent. The written documentation shows a clear history of payments being sent and received by the business from me. Debt collector is attempting to further pursue the collection effort without acknowledging the provided documentation and they are attempting to add {$250.00} to the amount being disputed.
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| 12/21/2017 |
No |
- Debt collection
- Other debt
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- False statements or representation
- Impersonated attorney, law enforcement, or government official
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Web |
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They called me to collect a debt from a grocery delivery service. They have done a few things that were unlawful. First, have called me multiple times and then would just hang up when I answered. Second They lied to me, saying they represented XXXX XXXX XXXX. Also, they did n't send me written notice of the debt. ( they sent a letter to a wrong address ).
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| 05/10/2018 |
No |
- Debt collection
- Medical debt
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- Threatened to contact someone or share information improperly
- Contacted you after you asked them to stop
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Web |
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I got a call from the Cherrington firm in XXXX Utah and with out confirming they had the correct person the representative named XXXX provided the account details and amounts owed with out trying to make sure they had the correct person I do not have any documentation but I can get it and I do have a number which is XXXX
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| 08/31/2020 |
Yes |
- Debt collection
- Credit card debt
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- Threatened to contact someone or share information improperly
- Contacted your employer
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Web |
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I have previously told Cherrington firm that i can not accept calls until after i am off work. I missed a payment for the case they bought for a debt i do owe, and i'm well aware i owe it. Between COVID impacting our finances and stuff, and for them to call my workplace is not okay.
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| 03/30/2022 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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I paid them XX/XX/2021 {$700.00} and they are still telling me I owe them an additional {$700.00}. I think they are greedy and rude. They dont care about you, just as long as they get their money. People are sick and not having income, they dont care.
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| 02/16/2021 |
No |
- Debt collection
- I do not know
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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Debt collector tried to scam my XXXX XXXX XXXX son. ( XXXX XXXX ) Number is XXXX
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| 01/29/2024 |
No |
- Debt collection
- I do not know
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- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
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Web |
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| 08/28/2019 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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| 04/19/2017 |
No |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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| 12/26/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Disclosure verification of debt
- Not given enough info to verify debt
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Web |
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