Synter Resource Group, LLC. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/21/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 95762	Web
This is a copy of the letter I sent XXXX XXXX XXXX They still sent me to collections wth Synter Resource which I disputed. -- -- -- -- -- -- -- On XX/XX/XXXX, XXXX XXXX, my crew picked up a truck in order to try to finish a job as they were taking the next 9 consecutive days off for holidays. They picked up the truck that morning, but were never informed that your branch was closing early until later in the day, roughly XXXX, when one of your associates called my team lead, XXXX. By this time, the crew already had a half loaded truck in XXXX XXXX and had no way to get the truck unloaded and back by XXXX. ( Normal closing time XXXX ) Me and my team were forced to find a place to park the vehicle. As we are not equipped to store box trucks, which is the biggest reason why I rent them from you instead of own, we parked the truck in front of XXXX house. This is where the theft of the catalytic converter occurred. When XXXX was finally able to return the truck, Tuesday, XX/XX/XXXX, she informed the office that I would be getting in contact with you, and not to charge my card anything additional until weve had a chance to discuss this issue. According to todays bank statement, that request was ignored, and my card was charged for additional days that the truck was unused and in our possession. Here are the problems I have. In the 15 years that I have been renting trucks from XXXX, I have never been put in this position, and had we been informed that the office was closing early, we would have never picked up the truck. As we had not been informed of the early closure, we were forced into a position that we are not equipped to deal with. This caused additional days of possession and damage to the truck. I request that XXXX absorb the cost of the catalytic converter loss as this was due to the branch negligence of not properly informing us of the early closure. XXXX needs to take responsibility for this issue. If this requests is met, I will continue to happily do business with XXXX. Otherwise, I suggest that XXXX take legal action in a court of law where a judge can make a determination of responsibility. Finally, it came to our attention that you had another truck with a catalytic converter loss at the same time. This appears to be a significant and ongoing problem with XXXX trucks and I suggest that XXXX take additional measures to protect their fleet vehicles from these thefts by installing catalytic converter cages or similar mitigation steps. -- -- -- -- -- -- -- -- -- -- -- -- After receiving a letter from Synter Resource, I sent the following dispute, which to this day goes ignored, and they continue harrassing me to collect on an invalid debt -- -- -- -- -- -- -- -- -- -- -- -- RE : Collection notice XXXX Dear Synter Resource Group, I find it excessively distasteful, but not surprising, that XXXX has chosen to ignore my repeated email explanations as to why this is not a valid debt, and has retained your firm to try to collect. I am formally writing you to let you know as well that this debt is not valid. That if XXXX feels that they are owed anything from me, they have my contact information as well as my attorneys. I have invited them to take this matter to court. Obviously they know that would not result in the outcome they are hoping for. I am further requesting that you cease and desist from further attempting to collect on this invalid debt. I am sending a copy of this letter, along with your collection notice to my attorney, XXXX XXXX. I will also be saving copies in my file in the event that I have to escalate a complaint against your firm for continuing collection efforts against an invalid debt. Thank you XXXX XXXX XXXX
05/24/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 93444	Web
On XX/XX/XXXX, I went to XXXX to ship a mattress cross country- they provided me with a quote at the facility of roughly {$250.00} - ( Quote # XXXX ). I was also given a discount code XXXX. I was also told by the woman at the facility that I would be charged upon delivery and left the facility to begin our cross country trip. 2 days later I received a call from XXXX saying they failed to account for the weight of the shipping pallet when calculating the cost so the price would actually be closer to {$700.00}. I told them that due to them not honoring their quote we will be cancelling the order. I said that they can donate the mattress or throw it away - due to the circumstances it is now their problem to deal with as I was already halfway across the country. I got the email address of the individual I was speaking with a XXXX and sent them a follow up email solidifying the conversation we had just had on the phone. I thought that was the end of it. Flash forward a year to XX/XX/XXXX, they reached out to me again for payment and I referred them to the original emails sent out, and told them that the order was cancelled due to their inability to honor their quote. Furthermore- the mattress was never even delivered so their claim that I owe them money is preposterous. Flash forward to XX/XX/XXXX, my landlord in DC ( whose house the mattress was going to be shipped to ) began sending me emails that she has been getting hounded by XXXX that they had exhausted all options in collecting their money so they were turning the debt over to a collection agency. Somehow the debt is now under my previous landlord 's name ( perhaps because she is the owner of the home ). However, she did not place the order or have any correspondence with XXXX. The debt collection agency will not talk with me because the debt is not under my name, however, I don't want to sign anything from them saying that the landlord is not involved because that could be viewed as an admission of guilt on my part in the eyes of the debt collectors.
07/02/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	CA 949XX	Web
I rented a XXXX truck from XXXX, CA, in XX/XX/2023. The order was created by XXXX XXXX and completed by XXXX XXXX, both of them didn't give me any information on insurance on the phone. I sent my studio assistant to pick up the truck and they gave me a reciept which has no signature by me or anyone at XXXX branch. I took the truck to XXXX XXXX, where its catalytic converter was stolen. I called XXXX 800 number and they asked me to take the truck to XXXX branch for a trcuk swap. In XXXX, I got an invoice from XXXX for {$13000.00} with just two days to pay the amount and a phone number for the XXXX XXXX branch for any questions. Both the XXXX and XXXX XXXX branch did not have any information on this when I called them and even suggested that it must have been a misunderstanding as they said its unheard of that XXXX charges the customer for this kind of theft. I was relieved and forgot about the incident. Five days ago, last week of XXXX, I got a phone call from XXXX XXXX from the company XXXX saying he is a collection agent and I have an unpaid bill from XXXX. I was frightened and horrified. I called both XXXX and XXXX XXXX branches again, and they found out that the XXXX branch was the one who sent out that bill. I spoke to someone named XXXX at XXXX who refused to hear me out and insisted that I pay the full amount. Meanwhile, I called XXXX company to find out if they are having similar catalytic converter thefts and if they are charging their customers. They said yes, they have had several thefts and they DONT chanrge their customers as the compamy has insurance for their vehicles. My concern is that the XXXX branch is trying to threaten me to pay the charges for something which Im not personally responsible ( unlike a vehicle collision ). I need some advice. I'm a struggling XXXX and I'm in no capacity to pay this charge. Thank you.
11/27/2023	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	TN 37130	Web
I have told Synter Resource Group the debt collector company multiple time to cease and desist all communication activities just recently on XX/XX/2023. The debt collector ignored my request and persisted to call me even today. The company called me after I told them to stop on XX/XX/2023 and XX/XX/2023. This is debt harassment per 15 USC 1692d ( 5 ) Harassment or abuse ( 5 ) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. I am an XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The debt collector is disrupting me from doing my job which also puts me at risk of losing my job and safety. I have already told them to cease and desist and that I will send a letter, but they are not respecting my federally protected rights and the Fair Debt Collection Practices Act. This is a violation of 15 USC 1692c ( a ) ( 2 ) Communication in connection with debt collection ( a ) Communication with the consumer generally Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known, or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary, a debt collector shall assume that the convenient time for communicating with a consumer is after XXXX oclock antemeridian and before XXXX oclock postmeridian, local time at the consumers location ;
08/16/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 90045	Web
XXXX car rental sent me a letter notifying that I had a truck rental that was not returned in XX/XX/2023. When I saw this notification I immediately outreached to XXXX to let them know that I had not rented a truck and had never been in their store, the manager acknowledged the concern. I had some other identity theft issues the same month so I filed for a police report while waiting for next steps from XXXX. A few weeks later I received a bill that noted that I had some outstanding fees upon return of the truck rental. Again I contacted XXXX and they noted that they would outreach to corporate to let them know. And again acknowledged my fraud case. Then in XXXX, I received another bill from XXXX, again I contacted XXXX where they acknowledged my fraud case and notes that they would send to corporate and not to worry. I sent an email to the employee with the police report and left it at that. Then end of XXXX I received a notice for collections, I outreached to the agency to tell them the issue and they noted that XXXX sent over 5 invoices that I owed, for the issue to stop I would need to outreach to XXXX again to let them know again so that the root cause would be fixed. So then I outreached to the last employee I spoke to and he noted I needed to outreach to the district manager and gave me a phone number. I tried calling the number and there was no voicemail or time that they would be available. Unsure of what to do next as Ive outreached to XXXX multiple times regarding a fraud and identity theft where they are acknowledging yet still are pursuing my collections and payment wrongfully.
04/25/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 27603	Web
On multiple occasions, XXXX XXXX and XXXX has contacted Synter Reource and informed them the debt they are try to collect does not belong to us. On XX/XX/XXXX on a recorded conversation, XXXX XXXX XXXX ( Who synter resource keeps stating they can not get in contact with and i am able to with no problems ), along with me ( XXXX ) from XXXX XXXX XXXX XXXX, contacted synter resource on a 3-way call. XXXX informed synter resource that they are the responsible party and to stop contacting XXXX XXXX and XXXX. XXXX gave them permision to bill them as XXXX XXXX and XXXX has already paid XXXX for the shipment and that XXXX was the person to to request the shipping and requested to be billed to them. Once again i had a email sent on XX/XX/XXXX at XXXX, i emailed them back and asked to stop harrasing us and to cease comunication as we have no affiliation to southern freights and never gave them persmision to bill us for anything or and services performed. I also contacted them by phone the same day and requested the same. On XX/XX/XXXX i once again i recieved communication from synter recource requesting payment even though they know this debt does not belong to us. I have asked multiple times in writing and verbally for documentation showing us giving permistion to be bill and they have yet to provide that. They issued a document with no signitures from anyone a blank invoice.
10/09/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NY 10305	Web
I was notified by Synter Resource group on XX/XX/2019 regarding an alleged debt. I have reason to believe I do not owe this debt because I have never conducted business with XXXX XXXX XXXX XXXX, XXXX. I have never received a bill, nor an email. I requested all of the following information be provided to me by mail : 1. The amount of the alleged debt ; 2. The full name and mailing address of the original creditor for this alleged debt ; 3. Documentation showing you have verified that I am responsible for this debt, or a copy of any judgment ; 4. Documentation showing you are licensed to collect debts in New York. I notified company within 30 days of being notified about this debt, and expressed they must cease attempting to collect this alleged debt until after they have provided the requested information. They refused to supply the information in writing and instead stated they are unable to do so and can only communicate via email. I notified XXXX XXXX XXXX XXXX myself and was told that the debt is not mine, that it was a mistake, and they have rectified the account. Synter Resource group continues to contact me via email that I owe a debt that is collecting late fees and interest after I notified them in writing to cease and after XXXX XXXX XXXX XXXX rectified my account.
07/27/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	WI 531XX	Web
XXXX originally said I owed a debt. It appeared what happened was they charged a commercial shipping charge on my personal account. ( I am an individual and I explained you are charging me for commercial shipping between two companies I do not know. ) The debt was for XXXX and I contacted XXXX and explained that they were not legitimate charges. I received 2 different letters from XXXX in the past and each time I contacted XXXX. The charges were for a commercial business. I explained - I am an individual that resides at a residential address. These services were never requested by me or provided by XXXX. This was communicated twice to XXXX immediately upon receiving the notices. I was assured that their error would be corrected, and it would be removed from my account. XXXX failed to follow through on their promise and I have now received a demand letter with the same information. I received 2 Demond letters for the same debt. One each from the following companies ; XXXX XXXX XXXX XXXX XXXX dated XX/XX/2022 XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX VA XXXX Synter Resource Group LLC XXXX dated XX/XX/2022 XXXX XXXX XXXX XXXX XXXX XXXX, SC XXXX
03/14/2023	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	NJ 08876	Web
To whom it may concern, Thank you for taking your time to read this. Our information was given to a third party company " SYNTER RESOURCE '' from " XXXX ''. The company ( XXXX supply ) uses third party delivering services ( XXXX ). We had an agreement with MRO supply for supply services ; therefore, the company initially contacted for services was XXXX supply. Our information was then given to XXXX, while not being in direct contact with them they have decided to charge us with nothing but an invoice. They do not have purchase orders ; however, we have a purchase order with XXXX XXXX and it states free shipping. Which is what the debt is in regards to. If someone could please assist, because we are getting calls from a debt collection agency. " SYNTER RESOURCE '' has not responded to the dispute letter we sent, and they have received the letter. We get an automated call with details of how much the alleged debt is everyday, and the calls do not let us speak to a live person. The company " SYNTER RESOURCE '' is also unresponsive to our phone calls or emails. Any assistance would be greatly appreciated. Thank you XXXX XXXX
03/14/2023	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NJ 08876	Web
To whom it may concern, Thank you for taking your time to read this. Our information was given to a third party company " SYNTER RESOURCE '' from " XXXX ''. The company ( XXXX XXXX ) uses third party delivering services ( XXXX ). We had an agreement with MRO supply for supply services ; therefore, the company initially contacted for services was XXXX supply. Our information was then given to XXXX, while not being in direct contact with them they have decided to charge us with nothing but an invoice. They do not have purchase orders ; however, we have a purchase order with XXXX XXXX and it states free shipping. Which is what the debt is in regards to. If someone could please assist, because we are getting calls from a debt collection agency. " SYNTER RESOURCE '' has not responded to the dispute letter we sent, and they have received the letter. We get an automated call with details of how much the alleged debt is everyday, and the calls do not let us speak to a live person. The company " SYNTER RESOURCE '' is unresponsive to our phone calls or emails. Any assistance would be greatly appreciated. Thank you XXXX XXXX
06/19/2023	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	MN 55038	Web
Synter Resource is trying to collect a debt from us that is not owed. The debt was sold to them by XXXX XXXX for " redelivery fees '' that were incorrectly billed to us as we have no contract with XXXX and we were the receiver and not the originator of the shipment nor the company who paid XXXX for the shipment. Our business was also open on the days XXXX is stating they attempted delivery and XXXX also stated they set up a shipment time and has an employee who has not worked here in over 3 years as the employee they talked to. All of this information has been provided to Synter Resource over the telephone as well as sent over and over to them via email since they are emailing every single day, and in their email they state " Or, if you have any questions, you may contact XXXX XXXX at XXXX x XXXX or via email at XXXX. '' I have not once gotten a reply to the emails I have sent. Synter Resource is not following through not providing any response to what I have sent them and continues to harass via email and phone calls.
04/24/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA XXXXX	Web
XX/XX/2018 From : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX To : Synter Resource Group, LLC XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX This letter is sent in response to a letter I received by you on XX/XX/2018. I am requesting that you provide validation of this debt. I have been in contact with XXXX as well as my local sheriffs office numerous times to report this account as fraud, as I have never opened an account with XXXX. However as neither XXXX nor your company clearly understands my complaint, I will be formally filing an intent to sue as well as lodging complaints with the XXXX, XXXX and XXXX Attorney General, CFPB, and other relevant agencies. Civil and criminal claims will be pursued against both your company and the original creditor for violating FCRA 623 ( a ) unless you formally remove any and all of my information from your systems within 30 days of receipt of this notice. I highly suggest you heed my warning.
10/11/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TN 37922	Web	Older American, Servicemember
Hello, I received 2 collections letters from either UPS or someone pretending to be XXXX regarding unpaid shipping invoices. I didn't recall shipping anything recently other than " free returns '' with XXXX, so I called XXXX to see what was happening. They claimed that I would never receive a bill for shipping a free return and if there was a charge it would go through XXXX. So, today I called the Customer Service number for XXXX and was talking to a gentleman who hung up on me when I asked for the specific details of the invoices. Then I called an 800 number on the collections letter and talked with a young man named XXXX, who told me that it was all a big mistake and that he was XXXX out the account, but that he couldn't do anything about the collections company, Synter Resource Group, LLC who was initiating a collections action against me. I believe that this is a scam and that the invoices were false.
03/29/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	IL 60008	Web
Back in XX/XX/2017, I called XXXX XXXX to pick up a shipment for a small package to XXXX. I told them the size and weight of the package. They quoted me {$54.00} and I agreed to have them pick it up that day, XX/XX/2017. The following month I received a bill for {$94.00}. After numerous discussions, it seems XXXX made some errors regarding that package and are trying to make me pay for them. I have inquired why they had the weight at 2lbs when items were less than an ounce and XXXX did not reply. I agreed to pay the original quote of {$54.00} and paid via credit card on XX/XX/2017. Now they have sent a collections agency for the remaining amount which I do not owe. I have attached a snapshot of the email where XXXX realized their mistake in shipping charge. I also included a snapshot of the payment I made of {$54.00} back in XXXX. Thank you.
06/25/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	NM 871XX	Web
On XX/XX/XXXX, XXXX delivered flooring material to my home. Shipping costs were included in the payment to the vendor. However, soon after the delivery I started receiving bills from XXXX for {$350.00} stating I owed because the items were delivered in my home. I called XXXX to clarify that the pallet of flooring was not delivered inside my home but it was dropped off in my drive way. I was transferred and referred around to several departments before giving up on a resolution. I refused to pay the fraudulent bill. Subsequently a few months later, I started receiving collection notices from Synter Resource Group requesting that I pay {$3200.00}. The most recent notice is dated XX/XX/XXXX. I have tried to contact Synter Group to ask that they stop sending the fraudulent collection notices to no avail.
08/25/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33543	Web
Synter Resource Group, LLC keeps calling XXXX XXXX XXXX XXXXXXXX XXXX XXXX to collect a freight bill that belongs to one of the mall merchants. We have explained to them numerous times on the phone and via email that they have the right property wrong address. The Management Office does not accept deliveries for any merchants and is not responsible for this bill. The bill belongs to XXXX XXXX which had a seasonal store in the mall during the holidays. We have provided Synter the contact information of XXXX XXXX in order to pirsue collection of this debt and asked they cease and desist contacting this Mall Office regarding this debt- which they have ignored and is the reason we are now filing this complaint.
04/24/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94598	Web
I have been receiving fraudulent XXXX invoices to my address claiming I owe a balance for an account that I do not have and for services I did not use. I called XXXX customer service with the information and was told that there is no such record in their system and that I can disregard it. I have now received a Collection Notice from a company called Synter Resource Group, XXXX XXXX XXXX XXXX XXXX, XXXX, SC XXXX Customer Account:XXXX File Number : XXXX Amount : {$140.00} Addressed to me : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Please review and advise at your earliest convenience. I have also contacted XXXX fraud department with this same information Thank you, XXXX XXXX
02/28/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	IA 500XX	Web
We have received a couple of letters from Synter Resource Group, LLC stating that our business has an account with XXXX that has been placed with the agency for collection. We do not and have never had an account with UPS. We just received a very harassing phone call from Synter Resouce Group, LLC about the same matter. We advised them of this on the phone call and the agent on the phone would not accept that this was fraudulent. The agent insisted we give them an email address to send additional documents to, which we refused. We would like Synter Resource Group, LLC to no longer have any of our contact information and no longer harass us regarding an obviously fraudulent matter.
05/31/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FM 33073	Web
We received collection notice from Synter Resource Group, LLC ( SRG ) advising balance due of {$2100.00}. We called the freight company ( original creditor ) XXXX XXXX XXXX, spoke with their accounting department and confirmed no outstanding debt is owed and our account is in good standing. XXXX XXXX XXXX further advised they do not have any business relationship with Synter Resource Group , LLC . We've attempted to contact SRG several times leaving voice mails for XXXX XXXX and XXXX XXXX to call us back to discuss matter unsuccessfully. Regardless of the time of day, no one picks up telephone numbers listed in notice.
04/03/2019	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	TX 76051	Web
Synter Resource Group XXXX XXXX XXXX XXXX XXXX, SC XXXX XXXX XXXX XXXX XXXX x XXXX These people call us on cell and home phone at least 5 times a day. XXXX has hired them to contact accounts that are in arrears. I've spoken to XXXX regarding this matter and referred them to my XXXX Platinum card on file with them so the invoices are always paid in full. Apparently, this is not working. These tactics don't work in the business community. We will be using XXXX from now on. XXXX XXXX-CEO XXXX XXXX XXXX XXXX XXXX XXXX XXXX.
11/13/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	DE 19713	Web
There is a {$34.00} charge on my XXXX account that I never charged. The charge was for a XXXX parcel pickup that I never requested. When I asked where the alleged parcel was going, XXXX was not able to provide information. Just stating that it was for a parcel pickup. I made multiple attempts from XXXX of XXXX to XXXX of XXXX to resolve this. I have spent at least XXXX hours trying to resolve a {$34.00} unknown charge from XXXX. Now it is sent by Synter Resource Group , LLC . With the file number XXXX.
10/02/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NY 10009	Web
We have had repeated calls from this company Synter Resource Group about a XXXX debt of {$300.00} which we do not owe. We do not think this company or the claim is legitimate so we are not calling them. Have spoken to XXXX and we do not owe them any money. The message is an automatic one and does not address us specifically by name - we have gotten the calls for the past week every day. They say the file # is XXXX.
05/24/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95070	Web
dated XX/XX/2021 on collection notice amount {$200.00} original creditor : XXXX I never have a account with XXXX and never have owed money to them. I tried to call the number on notice, but it keep saying not avail to answer. This company keep mailing Collection Notice several times. XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX SC XXXX phone : XXXX extension XXXX
08/20/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	VA XXXXX	Web
On XX/XX/2021 we received a Collections Notice from XXXX XXXX XXXX XXXX XXXX XXXX We are completely unfamiliar with the company and have never engaged in any business transactions with them. We have tried to contact the person listed in the letter since Monday without success. Today we sent the Collections Company an email notifying them of their mistake.
04/01/2022	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TX 77493	Web
I would like to file a complaint on XXXX. Company harrass me at my Job, sending me false documents of court dates stating I am being sued by XXXX XXXX. Has done so since 2018. They call my job and personal cell, and it is very embarrassing. Number they are calling from now is XXXX XXXX XXXX. The representatives are extremely rude.
01/10/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	IL 60525	Web
Sent a Debt Validation letter to Synter Resource Group via postal mail, email, and certified mail. The Debt Validation has not been responded to. Synter Resource Group continues to harass me. Synter Resource Group has failed to provide proof the debt is owed, but keeps issuing invoices.
08/16/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 27519	Web
The company calls everyday, I have returned the call several times only to get a voicemail. They say they are collecting for a bill that is owed by XXXX, but all our accounts are in good standing according to XXXX. They say to call XXXX x. XXXX Case # XXXX
12/10/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	GA XXXXX	Web
I have been receiving calls and text messages since XXXX for a different person. I have told them that they have the wrong number and they continue to contact me. The dates I have recorded are XX/XX/2021, XX/XX/2021 and XX/XX/2021.
09/12/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 337XX	Web
Synter Resource Group, LLC is attempting to collect a debt that is not owed. It has been paid to XXXX directly. They refuse to provide proof and refuse to stop contacting us daily via phone and email.
09/13/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 934XX	Web
Received collection notice from Synter Resource Group , LLC . claiming I owe debt to XXXX for {$28.00}. I do not owe this debt. Synter 's file number : XXXX Date of letter : XX/XX/18
01/12/2024	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	GA 30296	Web

12/09/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 33584	Web

11/26/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92562	Web

08/31/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 92801	Web	Older American

08/31/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NY 10451	Web

01/28/2023	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	KY 42003	Web	Older American

01/18/2023	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 95370	Web

12/01/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NC 27517	Web

08/14/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33442	Web

05/19/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30067	Web

03/28/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	KS 66213	Web	Older American

03/02/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	UT XXXXX	Web

02/23/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NY 14072	Web

02/11/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 14072	Referral

02/04/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 14850	Web

11/10/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NV 89081	Web

08/19/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NJ 07751	Web

07/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Didn't receive services that were advertised	SC XXXXX	Web	Servicemember

04/30/2021	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	WA 98029	Web

06/04/2020	Yes	Debt collection Other debt	Communication tactics Called before 8am or after 9pm	SC 29406	Web

02/06/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	VA 22207	Phone

05/09/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WI 54840	Web	Servicemember

04/05/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	VA 22101	Web

11/08/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	NY XXXXX	Web