Superior Adjustment, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/14/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MI
  • 498XX
Web
Even though I am paying regularly on this account, and they acknowledge it, I was told by the manager, XXXX, that they will report the account delinquent until paid in full, and that they will not report payments. I was also told that they will not remove paid accounts. They stated that all accounts, paid or unpaid, will remain for seven years. I told XXXX that this policy is counter productive, as it doesn't allow someone with debt to better their score, which may enable them to get a loan and pay off debt. I'm fairly certain that the fair debt reporting act requires that payments be reported. In any case, as my credit will remain damaged whether I pay or not, I will stop paying on this account. I feel that XXXX XXXX XXXX XXXX needs to be aware of the practices in place at credit check. I used to support credit check and was happy working with them. I have paid off over {$4300.00} in recent years and expected better from them. They've clearly changed, and not for the better.
01/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • MI
  • 498XX
Web
My credit score dropped 29 points because Credit Check in XXXX, MI reported that I had a delinquent account in the amount of {$140.00}. I called Credit Check on Monday, XX/XX/XXXX to let them know that I had made that payment on XX/XX/XXXX. The person that I was speaking to looked up my information and confirmed that the payment had in fact been made and this was human error. I explained that my husband and I are in the process of looking for a new house and the drop in my score was obviously having a negative impact. He told me that he would contact the credit bureau and tell them that this was their mistake and have this removed from my credit report immediately but said it would take 7-10 days to show. It has now been 13 days and the delinquent account is still on my report and negatively affecting my credit score. This was 100 % their mistake and they have not resolved this issue in a timely manner. Im extremely frustrated.
08/09/2019 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MI
  • 498XX
Web
I have made payments, yet you report that I am " past due, '' you report " terms, '' when no terms were set, you decrease, then increase, the amount reported to the credit bureaus. You have even gone so far as to place paid in full accounts back on my credit report. I'm XXXX XXXX. Is this how you get your kicks? I honestly do not understand how you're permitted to report anything. Your actions have cost you as of late. I don't feel sorry for you. Report accurate info. It can't take any more effort than you are already expending when you report false info. Btw, I have zero debt with you. You are merely agents for the companies that I owe. I don't pay you anything. I pay them. They do not consider me late and certainly can do math to determine what I owe.
06/14/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MI
  • 498XX
Web
Numerous payments made over a number of years that were not applied to the intended account. Paid the account in full, via check, which clearly stated the account number and the condition of payment. The check was accepted and cashed. The check was not processed electronically and met all conditions set forth by the federal statutes. They are still attempting to collect.
06/13/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • MI
  • 498XX
Web
This place continues to call me and they have the wrong number. I have told them this several times and they do n't believe me. I 've blocked their number and now they are leaving messages from an unknown number. They also shout and use profanity and threats. They are known as a debt collection company called " Credit-Check '' in XXXX MI. They have the wrong number.
11/12/2018 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33904
Web Servicemember
The credit check is reporting incorrect info I signed an agreement with the chiropractor for XXXX $ not XXXX . I had insurance at the time which paid for care. Told people that werent me I owe XXXX grand also told me to get a job.
05/05/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33904
Web Servicemember
Called company and they were aware it was submitted to insurance wrong. I am 100 percent XXXX veteran and the XXXX XXXX XXXX was paying for all my visits tests etc. I also have XXXX for life.
12/06/2017 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • MI
  • 49913
Web
01/29/2017 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IL
  • 60120
Web
10/06/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60543
Web
04/03/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30815
Web
02/26/2015 Yes
  • Debt collection
  • Medical
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • MI
  • 49849
Web
06/18/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • ND
  • 58367
Web
03/25/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • MI
  • 49837
Web