SUNCOAST CREDIT UNION CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
10/10/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 339XX	Web
XXXX delayed due to hurricane Ian. We are located in XXXX XXXX however did not have power till last week and still do not have internet. As a result, I drove to my brothers home in XXXX XXXX to file this complaint. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Home # XXXX XXXX Mobile # XXXX XXXX : XX/XX/XXXX Last XXXX XXXX XXXX XXXX Sun Coast Member # XXXX Background Background Approximately one year and half ago. We went into the bank and explained to them that moms cognitive abilities were in decline. We explained to them that scammers were calling her indicating they were apart of Publishing Clearing House. She was told to send them money and she would receive XXXX XXXX XXXX. We were able to stop it this time but were worried that this would happen again due to our mothers cognitive decline. The Suncoast Credit Union rep encourages us to add to our moms account. This was concern both of us a we did not want to put ourselves at risk however the bank rep indicated this was unlikely and the they had some type of special service for seniors in my condition. Were told a senior rep would contact as which never happened even after additional request by XXXX XXXX XXXX. In the meantime, XXXX XXXX XXXX moved in with his mother as she was no longer able to live alone without assistance. The first incident XX/XX/XXXX XXXX XXXX XXXX could not log into my account. I went into the bank and was informed that my account had been hack and all of my information in the account had been changed to an Ohio address. In addition, money was taken out of my account and my mother and placed in a XXXX XXXX account. This was my first red flag with this bank I asked how could someone change all of my information in my account and I did not receive email or a phone call from Suncoast verifying these changes to my account. Furthermore, XXXX XXXX new the transaction was fraud and froze the XXXX XXXX account thankfully and did not release the funds. As a result, the funds were returned however it concerned me that my own bank could not recognize these transactions as fraud and a bank which have no relationship did. I immediately requested a new member # which I was told the do not provided new member # but the account would be changed. This is crucial as Suncoast Credit Union uses member # as your user ID when you login online. If they would have changed my member # from the beginning the hackers would have no way of access my account even if they did have my personal information. I immediately contacted XXXX XXXX and XXXX XXXX and explained to them what was happening to my Suncoast account. They both ID my account as fraud risk and would not allow large purchases or changes to my account without personal contacting. To this day I have had no fraud on any of my other accounts and both banks still call me to confirm any questionable charges to my account. 2 days later my account was changed again to the same Ohio address. I did not receive an email or a phone call once again. I went back into the bank and the again refused to provide me a new member #. At this point we did not want our accounts linked together as my account had obvious fraud. They changed my account again but refused to change my member # and was told check my account every day for thirty days. I did this. There was no fraud in my account again till XX/XX/XXXX and then again in XX/XX/XXXX. Again, asked for a new Member # this time I was told they could request a new member # for me but instead sent me a letter indicating they would be closing done my account due to not satisfactorily handled my obligations indicating poor credit performance saying I have delinquent accounts. Stating my account will be forward to collection for over XXXX dollars. I had XXXX dollars in my checking and saving account. I had a credit card with XXXX credit limit. All of the charges on my account are clearly fraud. All of these charges are from Ohio which I have not lived in or visited within the last 15 years which all I did was drive through Ohio. The bank was told back in XX/XX/XXXX that I have no relationship to Ohio and no changes should be made to my account without my permission. Part of my security questions are what city and state where you born from. I have only lived in 2 states which is Wisconsin which we left in XXXX and Florida. The bank should know this as I have banking with them from XXXX. In addition, the bank manager accused my mom and my phones, computers as being hacked. This is false and has no bases. My mother and I do not bank via phones. I took both of our computers to a computer expert which found no such malware. The computer expert also stated he had been getting several customers from Suncoast Credit Union stating similar allegations. The computer expert stated what they are saying malware can do is simply extremely rare and most malware could not do what the bank is suggesting. The computer expert did not even charge me due to the fact that he believed my bank was misleading me. I will include his documents and analysis of our computers. Another concern is when you call Suncoast Credit Union now it states do not answer text messages from us this is fraud, we will not request any information from you via text. This indicates to me that this is a Suncoast Credit Union problem not a XXXX XXXX XXXX problem as none of my other accounts with significantly more money have been attacked. It appears to me once my mother contact the police, the bank was not comfortable and possible felt the process of keeping their clients accounts may not be sufficient. I should not be held responsible this money as it is clearly fraud. They state poor credit performance with us. This inaccurate and an ethical. When I bought my first house and got home loan from this bank the Rep indicated I had the highest credit score she had ever seen for a person of my age. I have one loan for my car and carry no credit card balances month to month. Why would a bank provide me with a credit card with a XXXXcredit limit if I was not financially responsible? The most egregious action the bank has taken is to take the XXXX in fraud charges from credit card to my checking account. When the fraud was reported my account was showing- $ XXXX {$150.00} dollars however shortly after they changed my checking balance to show over - {$17000.00}. How can they transfer the credit card cash advances amounts to my checking account? I did not pay the credit card. If they did with my checking account it was without my permission. In addition, I have bank with the bank since the XXXX. I have never had any issues with this bank or any other bank which is reflected by my credit score and credit reports. I truly believe the only reasoning Im having this issue now is due to my account being connected to my mothers. I have no fraud in any other accounts. What I am requesting 1. Fraudulent cash advance credit card transactions be removed which are XXXX XX/XX/XXXX, XXXX XX/XX/XXXX, XXXX XX/XX/XXXX, XXXX XX/XX/XXXX. All of these charges were ; reported within 30 days and are obvious fraud as all the transaction applied are from Ohio which have no relationship to. 2. I am requesting all of my monies from checking/savings account be returned as transaction were ID within 30 days and are clearly fraud as all the transaction applied are from Ohio which have no relationship to which the bank was made aware of back in XX/XX/XXXX. 3. The bank has indicated that they will closing my mothers and my account within 30 days. We request an extension as we have been impacted by hurricane Ian.
12/06/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33570	Web
On XX/XX/XXXX I was trying to send my son money to his student account which I am joint owner on and the account was restricted, we immediately went to the bank and was informed that someone fraudulently transferred {$5000.00} twice into his account from two Suncoast members accounts and then at the XXXX XXXXXXXX XXXX spent over {$20000.00} from my son 's student account leaving him a balance of XXXX. I asked the Suncoast Representative why were we not alerted when the first XXXX was placed into his student account that at any given time would have no more then {$100.00} at a time in it. The Young lady stated she did not understand what happened either. While at the bank my son filed two fraud affidavit forms and informed the bank he did not realize his debit card was missing because he uses XXXX XXXX through his phone. We then left there and went to our local sheriffs department to file a police report and was informed that police reports were done online due to COVID and handed a flyer with the information on how to file. A call was on placed on XX/XX/XXXX to the number on the flyer and XXXX XXXX explained to me that she was at least 4 months behind in Fraud cases but she will email me all the information she will need after the online report is generated when it is filed. She also explained to that most of the fraud is coming from the XXXX XXXX XXXX do to the fact that all they thieves need is the debit card. I went to the Suncoast Branch located on XXXX XXXX XXXX. XXXXXXXX XXXX and explained to a representative what I was told by the Sheriffs department and to inform Suncoast the address on the first affidavit was wrong. Address was corrected and note was made about police report on the corrected affidavit. A Police report was submitted on XX/XX/XXXX via the online reporting system with XXXX XXXX XXXX XXXX. On XX/XX/XXXX I received an email from the XXXX XXXX XXXX XXXX stating the police report that was filed was rejected and I need to get in XXXX with someone in the office. I called and was instructed to call XXXX XXXX back and go from there. I call Suncoast on XX/XX/XXXX XXXX XXXX and was informed by someone in the XXXX solution department XXXX XXXX XXXXXXXX that a police report would be nice but it is not needed and the XXXX XXXX department will do their own investigation. I explained to the Member solution member I have home surveillance to prove everyone was at home on XX/XX/XXXX again I was told an investigation would be done and that information was not needed. I was told to just check back in two weeks. I call back on XX/XX/XXXXXXXX XXXX XXXXXXXX to get an update with the case, I was informed by someone in the XXXX solution department XXXX XXXX XXXX that there was no new information and to call back in two weeks. I placed a call on XX/XX/XXXX to get an update from someone in the XXXX solution department XXXX XXXX XXXXXXXX and was again informed no update was available. I waited another 2 weeks call again on XX/XX/XXXX and spoke with someone in the XXXX solution department XXXX XXXX XXXXXXXX and again was informed there was no new information and to wait a little longer to call back for an update. I wait a month call back on XX/XX/XXXX and was informed that the investigation was complete and that my son was responsible for the charges made on the account. I immediately went to the Suncoast Credit union branch located at XXXX XXXX XXXX XXXX XXXX XXXXXXXX and spoke to a representative, who manage to get someone from risk management on the phone .I spoke to a XXXX XXXX XXXX and he had the representee pull up the file and show me some codes that states the chip was use and he stated if the chip was use then the pin had to used I explained to him what I was told by XXXX XXXX and he explained to me if unless I prove other wise the decision will stand. I explained to him I will call XXXX and see if they can give me any information that could help me prove the pin was not used. I called XXXX and XXXX explained to me they could not get into the file anymore because it has been closed by Suncoast and if I could get Suncoast to open the file back up XXXX could get the information I needed. I called Suncoast back spoke with someone in the XXXX solution department XXXX XXXX XXXXXXXX, They reached out to XXXX XXXX and it was explained to me that Suncoast will not activate the card so I can get the information needed. I called XXXX back explained to the rep what I was told and while on the phone the XXXX Representative called the Member solution department XXXX XXXX XXXXXXXX explain that she could not find the account because it was closed and if the account was reactivated she could pull the information I was requesting, the representative in the XXXX solution department XXXX XXXX XXXXXXXX explained to us we would need to talk to XXXX XXXX, gave us the XXXX XXXXXXXX and transferred us there. XXXX XXXX explained to the XXXX representative that the card would not be reactivated and the XXXX Representative expressed her frustration and apologized to me and stated there is nothing further she can do and the call was disconnected. I immediately called back Suncoast Risk XXXX XXXX XXXXXXXX and again told the decision will stand unless I could prove otherwise and I explained to the Risk management representative I have tried but Suncoast was not willing to give XXXX the information requested. It was reiterated that nothing was changing and the call was disconnected. On XX/XX/XXXX all my accounts that I have had for years in excellent standing were closed because of this fraud on my son 's account. I called XXXX XXXXXXXX and again spoke to someone in XXXX solutions and was told once again the decision still stands and my accounts are closed and I have until XX/XX/XXXX before it is reported to the credit bureaus and collections.
08/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	FL 33619	Web
RE : Attentively review my formal writ composed declaration of not proven complaint misinformation that is all or in part : deficient of the adequate current status in the fullness of TRUTH, ACCURACY, COMPLETENESS, TIMELINESS, documented OWNERSHIP, certifiable RESPONSIBILITY, or otherwise irrefutable, complaint obligatory, and regulatory requisite reporting thereby mandating your immediate actions to rectify and remedy and any infractions behavior ( s ) by retaining or returning to demonstrate TRUE, CORRECT, COMPLETE, and COMPLAINT METRO 2 data field formatted reporting!!! I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with XXXX , XXXX , and XXXX. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. Failure to comply shall lead to complaints being filed with The XXXX XXXX XXXX, Consumer Financial Protection Bureau, and Attorney General stating your companys unlawful collection practices, misrepresentation of creditworthiness, defamation of character, and noncompliance to abide by laws enacted by Congress to protect victims of identity-theft who's credit been impacted by acts of fraud. Because I know my rights under THE FAIR CREDIT REPORTING ACT, CONSUMER CREDIT PROTECTION ACT ( CCPA ), and FAIR and ACCURATE CREDIT TRANSACTION ACT of 2003 ( FACTA ). I will be taking action. I also know my rights under this paragraph of Section 312 of the FACTA LAW : SEC.312. Procedures to enhance the accuracy and integrity of information furnished to consumer reporting agencies. ( b ) duty of furnishers to provide accurate information. -- Section 623 ( a ) ( 1 ) of THE FAIR CREDIT REPORTING ACT ( 15 U.S.C. 1681s-2 ( a ) ( 1 ) is amended ( 1 ) in subparagraph ( A ), by striking " knows or consciously avoids knowing the information is inaccurate '' and inserting " knows or has reasonable cause to believe that the information is inaccurate '', and ( 2 ) by adding at the end of the following : ( D ) DEFINITION -- For purposes of subparagraph ( A ), the term 'reasonable cause to believe that the information is inaccurate ' means having specific knowledge, other than solely allegations by the consumer, that would cause a reasonable person to have substantial doubts about the accuracy of information. Policy states. According to the Fair Credit Reporting Act FCRA 611 ( 15 U.S.C 1681 ), Procedure In Case of Disputed Accuracy. ( a ) Reinvestigation ( 1 ) Reinvestigation ( a ) In general. Subject to Subsection ( f ), if the completeness or accuracy of any item of information contained in a consumers file at a consumer agency is disputed by the consumer and the consumer notifies the agency directly, or indirectly through a reseller, of such dispute, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. Therefore, my position is being clearly stated, these accounts do not belong to me, meaning that you are reporting inaccurate account information within my credit file. The fact that these are inaccurate account information means that you, this credit-reporting agency, are reporting incorrect accounts. 1. SUNCOAST CREDIT UNION bal. {$0.00} I am well aware of my rights as a consumer. The Fair Credit Reporting Act requires that you, the credit-reporting agency report accurate and/or correct account information within my credit file. My credit issues are very specific, these accounts and/or items do not belong to me. This means that you are reporting incorrect account information within my credit report. It is this in mind that I request that these listed accounts and items be Blocked and Deleted. According to the Fair Credit Reporting Act FCRA, Section 1681c ( 2 ) Block of information resulting from identity theft. 1.Block. Except as otherwise provided in this section, a consumer reporting shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than four ( 4 ) business days after the date receipt by such agency of 1. Appropriate proof of identity of the consumer ; 2. A copy of an identity theft report 3. The identification of such information by the consumer ; and 4. A statement by the consumer that the information relating to the transaction by the consumer. I have provided all of the above listed four ( 4 ) items within this package. Therefore, I expect these listed accounts to be deleted and blocked within ( 4 ) business days. This is clearly an identity theft issue. I am also entitled to receive a free copy of my credit report, so I am requesting a free credit report and that all of these accounts, public records items, and inquiries be permanently blocked and deleted. Enclosures : Identity Theft Report Proof of Identity Copy of Account Statement showing Fraudulent Items FTC Notice to Furnishers CC : Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX, Iowa XXXX
08/30/2022	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Other transaction problem	FL XXXXX	Web
I submitted a money transfer of {$24.00} from SunCoast Credit Union to XXXX XXXX on XX/XX/XXXX. I was given a confirmation that {$24.00} would be withdrawn on XX/XX/XXXX from SunCoast CU and would be deposited into my XXXX account on XX/XX/XXXX. On XX/XX/XXXX I received a text stating the {$24.00} withdrawn from SunCoast CU had been delivered to my XXXX XXXX account. On XX/XX/XXXX the money was gone from my SunCoast CU account. On XX/XX/XXXX {$24.00} was WITHDRAWN by SunCoast CU from my XXXX XXXX account. A withdraw was NOT AUTHORIZED. I authorized a DEPOSIT. I was now missing the original {$24.00} withdrawn from my SunCoast CU account, AS WELL AS now missing an additional {$24.00} from the UNAUTHORIZED withdrawal from XXXX XXXX, where the money was to be DEPOSITED. SunCoast CU now has {$48.00} of my money, that I no longer have access to ; {$24.00} withdrawn from SunCoast CU to deposit in XXXX XXXX, and {$24.00} UNAUTHORIZED withdrawal from XXXX XXXX to SunCoast CU. I spent over an hour trying to get this resolved with SunCoast CU. I was initially told by SunCoast there was nothing they could do to return the stolen money to me, that it was a software problem that they were working on. I explained that losing access to {$48.00} of my money due to their software problem, I was in dire financial distress- I am across the country on a road trip and now have no funds to purchase gasoline or food and have {$69.00} worth of outstanding checks ( 8 checks ), they may try to clear but will now overdraw my account if the post today due to Suncoasts software problem. Not only am I stranded, but I could be looking at exorbitant overdraft fees due to SunCoast doing an unauthorized withdrawal from my XXXX account. I was told they could return the {$24.00} to my SunCoast account, but would not back out the unauthorized withdrawal and they would not compensate me for the unauthorized withdrawal. They also would not do any type of transfer ( instant deposit or wire transfer ) to get the money they stole from my XXXX XXXX account. They told me it was up to my XXXX XXXX to refund the money. I had already spent 22 minutes prior to calling SunCoast CU, talking to XXXX as was told by them it was SunCoast CUs error and that SunCoast CU would have to correct it. I asked SunCoast CU to speak to someone who COULD help me and was told first that there was no one above the Relationship Specialist that I was speaking to, and then told that nothing could be done anyway, but I could be put on a callback list so that someone higher up could tell me they wont help me. When I asked to hold, the representative told me he would not allow that and would be terminating the phone call- and he did. This is over {$24.00}, and now {$48.00}. Does not seem like a lot of money to most people, but I am permanently XXXX ( for ANXIETY ) and receive very little income from Social Security every month. I had to make this transfer because catastrophic car repairs have depleted all of my resources this month and I do not receive my next XXXX payment until XX/XX/XXXX. I NEED this money TODAY because I am out of food, gasoline, and am now stranded XXXX miles from home with no other resources. I was disconnected by XXXX, the Relationship XXXX at SunCoast CU after I asked for the information on the agency that governs Credit Unions in the United States. I spent another 18 minutes begging XXXX to help me, even though this was not their mistake and after they told me again, that it was up to SunCoast to back-out the transaction. XXXX eventually cancelled the withdrawal and allowed me access to the money SunCoast took from that account without authorization. They also waived the {$36.00} fee to do that. I would like to know if there are any laws that prevent financial institutions ( SunCoast ) from withdrawing funds from another institution ( XXXX ) with absolutely no authorization to do so. Are there any consequences or ramifications for doing so? It is currently XXXX. I have been dealing with this for almost 4 hours this morning- my first call was at XXXX. This has also ruined my plans for the day which were to buy food. It is now too late for me to do that today with the heat. I will also lose all of the food in my ice chest because I didnt have the money to buy more because of this fiasco. I have also lost TIME. Four hours at this point. And at the expense of my mental health.
02/14/2023	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Lender trying to repossess or disable the vehicle	FL 337XX	Web
On the XXXX of XX/XX/XXXX, our automobile was repossessed involuntarily by Suncoast credit union from our residence. We had previously had an issue with depositing our direct transactions to the account and were even receiving confirmations that the payments were going through. Our bank statements also have show the payments being deducted largely with no return payments seen. The month of XXXX, XXXX we were told this problem was rectified and given direct information to use to pay our accounts. To all intents and purposes we were paying our bill and we were watching said payment same be deducted from our checking account, our credit also showed the payments were current despite the mess up the direct payment system had in XXXX of XXXX that the lender rectified for us. When we contacted the lender today and paid our bill in full today after discovering this issue via repossession noting we seem to have had perfect payment history via our credit report, we were then notified of what was happening ( repossession ) by the lender by a service rep. We were then told we had been contacted multiple times ( at an old number that was not provided to you for this loan by us nor our dealer that sold us the vehicle. ) We were then told oh, we just pulled it from an old account that was more than a year old and closed. That is our mistake or something of that nature. This is highly unprofessional. When we asked why no one was emailing our email on the account, they stated they had emailed us at the email. Let it be known I reviewed the email on file and no such intent to repossesses was emailed. Only en email stating our XXXX payment was due this month on its date, which would appear to be normal, ( which hasnt occurred yet ) a payment reminder only. They also advised this issue, now paid would not apply to our monthly payment history and asked for an additional payment. There is nothing in regards to unpaid monthly payments seen in this email at this time referenced regarding this matter. We then asked the representative from this lender why no mailing regular or certified mailing was sent, and they stated they did. We have not signed for anything certified and our mail comes in also to our email via a scan from the USPS to tell us whats coming for the day. We also have no record of any physical mail at our address certified or regular from suncoast credit union. There are no scans of any mailings coming from suncoast for at least two months at our home address confirmed and that our truck was repossessed from, so I know this is correct and on file because the truck driver had it. The repossession truck driver advised the bank stated of some sorts it was involuntarily repossession order out of refusal non payment. Which is simply not the case. We have asked the credit union to reach out to us and to please rectify the mistake on their behalf and correct this mistake regarding the credit beareau. We are quite embarrassed and as customers feel this experience was and is unethical and very predatory. Our payment history is always up to date and on time. On behalf of the lenders negligence in communication and multiple stated banking system issues that have had to have been rectified as well in the past, I and the co-signer will be forced to deal with this lenders mistake on credit for a long period of time if not rectified by the lender immediately. All calls are advised as recorded and I do wish to retain these if the lender refuses to rectify this very unfortunate mistake they have made in error. We are hoping someone will step in and do the right thing, but we were advised to make a complaint so that we do have a paper trail at this time. We are still trying to figure out where and when our payments were and were not applied despite confirmation emails of payments made and having proof of same. We paid up front almost XXXX dollars and hope this company can do the right thing as quickly as possible. We dont want to call in and scream and yell, that does no one any good and we want to continue being the good customers we are. Mistakes happen, but I also feel that the lender should be responsible for this mistake and fix the mistake in good faith. We do not feel currently the lender has acted in good faith with us and hope to speak with a supervisor soon. Thank you for your help when possible
05/22/2021	Yes	Payday loan, title loan, or personal loan Title loan	Problem with the payoff process at the end of the loan	FL 33625	Web	Older American
Unless we agree to submit a request in writing to Suncoast Credit Union 's Bankruptcy Department requesting the amount needed to release the lien on our vehicle and paying that amount, ( which is a " remaining balance due '' on one credit card and checking account negative balance ) both of which have been " cross-collateralized '' to our now-paid-off, title-only auto loan, Suncoast will have the right to repossess my wife 's XXXX XXXX XXXX. My wife is partially XXXX and the XXXX is the only vehicle she is capable of physically entering and driving. due to significant mobility issues. I am XXXX years of age and she is XXXX years of age and she is diagnosed XXXX XXXX XXXX. We are struggling financially with my being forced to work 22 hours per week at XXXX dollars an hour together with Social Security as our only income source We are unable to pay off the {$650.00} which was actually technically discharged in our Chapter XXXX Bankruptcy in late XXXX. The " Reaffirmation Agreement '' prepared by our attorney and then submitted by Suncoast to the Bankruptcy Court with our signatures on it ( obtained in a deceptive fashion by an associate in our attorney 's office without full disclosure to us as to the contents of the entire document ) was full of errors in computation giving the credit union more money than we owed it. So that we were forced to issue a Reaffirmation Rescind Order to the Court at the last minute when we finally were able to view the entire document at the Court 's website. Bankruptcy Case Number will be provided upon request. My wife had been a member in good standing at Suncoast for fifty years, yet Suncoast 's Board of Directors and Bankruptcy Department in XXXX FL have been and conrtinue to be merciless toward us in this matter. For Suncoast this debt is miniscule but they act as though we stiffed them out of a XXXX bucks. For us, it is backbreaking and as currently structured threatens my wife 's health and physical safety as the chronically ill and partially XXXX individual that she has becoime. She is completely dependent on the availability of the XXXX to contunue to have access to her health care providers. Suncoast 's managers know this fact full well because they received a copy of the complaint we filed with Florida 's Office of Financial Regulation in XXXX which included an in-depth description of my wife 's illness... The XXXX title we handed over to Suncoast was free and clear we had paid it off from another lender with proceeds of a mortgage refinance we negotiated in approximately XXXX. Suncoast had nothing to do with the initial purchase or or subsequent payoff of my wife 's XXXX If Suncoast fails to release it's lien for XXXX XXXX XXXX XXXX dollars after we post- petition voluntarily made to it 28 monthly payments of {$220.00} like clockwork ( last payment was made just this month ), and instead at some point decides to exercise its loose cannon right to repossess the vehicle -- which it has a history of doing according to our bankruptcy attorney -- my wife will lose the ability to make her regularly scheduled primary care physician, XXXX and XXXX specialist appointment trips, which in turn will severely affect her health and wellbeing. Aside from an ambulance, the XXXX is the only vehicle my wife can exit and enter due to her having done so for fifteen years. She does not ride in any other vehicle. Our attorney is a wonderful soul whom we paid {$3000.00} to file the Chapter XXXX for us, which is {$2300.00} more than he actually disclosed to the bankruptcy court as the fee charged to us and listed on the petition 's last page. We are requesting an intervention in this matter from CFPB as our appeals to Florida 's Office of Financial Regulation have fallen on deaf ears. That State of Florida agency has rubber-stamped every fault and error Suncoast committed against my wife as a XXXX senior citizen credit union member both during the pre- and post-petition bankruptcy periods.. Our attorney needless to say did less than nothing to help us, his paying clients, but instead aided and abetted our creditor and stood idly by while Suncoast continued savaging us for having had the nerve to file a Chapter XXXX. How dare we.
07/10/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 33613	Web
XX/XX/XXXX an agent received, and signed for the consumers debt validation/ verification letter The agent who received and signed for the consumers debt validation and proof of claim letter failed to print their name and date the return receipt ; This person has failed to add ACCOUNT IN DISPUTE remarks to the alleged accounts, and has truncated all alleged account numbers on the consumer 's report in violation of : 15 U.S. Code 1692e - False or misleading representations XX/XX/XXXX SUNCOAST CREDIT UNION reported an alleged balance of {$770.00} as a charge-off to the third party company XXXX, instead of adding ACCOUNT IN DISPUTE remarks. And reported the same alleged account as a charge-off with balance {$770.00} to the third party company XXXX XX/XX/XXXX instead of adding ACCOUNT IN DISPUTE remarks. Both account numbers are truncated. XX/XX/XXXX SUNCOAST CREDIT UNION also reported another alleged account on the consumers report as Charged off as bad debt Dispute resolved; customer disagrees to the third party company XXXX. XX/XX/XXXX this person reported an alleged account balance of {$2500.00}, and a last payment date of XX/XX/XXXX to the third party company XXXX But reported an alleged account balance of {$2500.00}, and a last payment date of XX/XX/XXXX to the third party company XXXX, XXXX XXXX SUNCOAST CREDIT UNION also reported the alleged account as charged off account to the third party company XXXX XXXX XX/XX/XXXX Both account numbers are also both truncated. XX/XX/XXXX SUNCOAST CREDIT UNION reported an {$8.00} balance increase on the alleged account to the third party company XXXX in violation of : 15 U.S. Code 1692e - False or misleading representations ( 2 ) The false representation of ( A ) the character, amount, or legal status of any debt ( 10 ) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. This person was notified in writing by the consumer XX/XX/XXXX at the address specified by the person for such notices, that specific information is inaccurate, and the information is, in fact, inaccurate. This person was also notified in writing to cease further communication with consumer and any third parties XX/XX/XXXX This person did not have the prior consent of the consumer. This willful noncompliance violates 15 U.S. code 1692c- Communication in connection with debt collection ( a ) Communication with the consumer generally ( b ) Communication with third parties ( c ) Ceasing communication ( 2 ) The term communication means the conveying of information regarding a debt directly or indirectly to any person through any medium. The continued furnishing and reporting of inaccurate unverifiable information relating to the consumer to third party consumer reporting companies violates : 15 U.S. code 1692g- Validation of debts ( b ) Disputed debts The debt collector shall cease collection of the debt, until the debt collector obtains verification of the debt or a copy of a judgment which must be mailed to the consumer by the debt collector within a thirty-day period. This person is reporting information with actual knowledge of errors, and is in breach of duty of 15 U.S. code 1681s-2 as data furnishers to consumer reporting agencies SUNCOAST CREDIT UNION continues to report information after notice and confirmation of errors These prohibited and unfair practices ha be caused severe harm to my character, my family, my general mode of living, and my ability to obtain credit for personal, and household usage, and warrants this person be brought under civil liability pursuant to 15 U.S. code 1692k for their willful noncompliance in this matter.
03/26/2022	Yes	Checking or savings account Checking account	Problem caused by your funds being low Non-sufficient funds and associated fees	FL 339XX	Web
XX/XX/2022 XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FLORIDA XXXX XXXX / XXXX MEMBER NO : XXXX XXXX XXXX ENDING : XXXX _____________________ VS SUNCOAST CREDIT UNION XXXX XXXX XXXX XXXX, FL XXXX [ XXXX ] XXXX AND XXXX XXXX, XXXX OPERATING UNDER THE BRAND NAMES : XXXX XXXX, AND XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX / WEB : XXXX XXXX XXXX, HEREBY -- DISPUTE THE UNAUTHORIZED FRAUDULENT DEBIT WITHDRAWAL CHARGES AND NON-SUFFICIENT FUNDS FEES/ AND SUBMIT THIS AFFIDAVIT CLAIM REQUEST FOR REFUND / CAUSE OF ACTION : : \| FINANCIAL INSTITUTION MISHANDLING OF ACCOUNT -- SUMMARY OF XXXX XXXX XXXX ACCOUNTENDING [ XXXX ] THE CHARGES AND ACTIVITIESAS OF TODAYS DATE : XX/XX/2022. THERE HAVE BEEN A NUMBER OF UNAUTHORIZED _FRAUDULENT DEBIT WITHDRAWAL CHARGES ; OF WHICH, WAS INITIATED BY XXXX XXXX XXXX AND TOTALLING IN THE SUM AMOUNT OF [ {$53.00} ] XXXX XXXX XXXX XXXX XXXX. WHEREUNTO, DUE TOTHESE UNAUTHORIZED ACH DEBIT WITHDRAWAL PAYMENTS BEING GIVEN TO LAFITNESS ESPORTA. XXXX XXXX, XXXX BANK ACCOUNT WASOVERDRAWNMISHANDLED, AND INCURRED NSF PENALTY FEE CHARGES TOTALLING [ {$110.00} ] XXXX XXXX XXXX DOLLARS. FURTHERMOREAT THIS MOMENTACCORDING TO THE FINANCIAL INSTITUTION RECORD. XXXX XXXX, ACCOUNT HAS A NEGATIVE BALANCE, CURRENTLY REFLECTING ON HIS CHECKING ACCOUNT. XXXX XXXX \| XXXX ACCOUNT ACTIVITY AND CHARGE DESCRIPTION ( XXXX ) : DATE AMOUNT BEGINNING BAL.AS OF : DEPOSIT ( S ) WITHDRAWAL ( S ) \| NON-SUFFICIENT FUNDS FEES XXXX XXXX XXXX- -- -- -- -- -- -- -- -- -- -- -- - XXXX XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- XXXX XXXXXXXX NSF FEES NSF FEES NSF FEES NSF FEES GRAND TOTAL AMOUNT : : OF UNAUTHORIZED FRAUDULENT DEBIT WITHDRAWAL & FEES XXXX {$26.00} XXXX XXXX - {$26.00} XXXX - {$26.00} XXXX - {$29.00} XXXX - {$29.00} XXXX - {$29.00} XXXX - {$29.00} XXXX - {$160.00} RELIEF AND REMEDYHEREBY BEING SOUGHT : XXXX XXXX, XXXX REQUESTING FROM XXXX XXXX ; A SUM -- IN THE AMOUNT TOTALLING [ {$160.00} ]. XXXX XXXX XXXX XXXX XXXX XXXX XXXX. THE FUNDS, SHOULD BE CREDITED BACK -- TO XXXX SUNCOAST CREDIT UNION ACCOUNT. VIATHRU THE XXXX XXXX PAYMENTS REVERSAL PROCESSEFFECTIVE, IMMEDIATELY! THE XXXX CRUCIAL TO OFFSET ALL NEGATIVE ASSESSED TRANSACTION CHARGES. THUSRENDERING XXXX ACCOUNT, BACK IN GOOD STANDINGAND REFLECTING THE BEGINNING BALANCE OF [ {$26.00} XXXX XXXX XXXX AND XXXX CENTS. THAT, WAS AVAILABLE WITHIN XXXX XXXX ACCOUNT -- PRIOR TO THE UNAUTHORIZED_FRAUDULENT DEBIT WITHDRAWAL OCCURRENCE [ XXXX ]. [ PROOF, OF WHICH ] WAS RECORDED ON THE ACCOUNT STATEMENT PERIOD DATE : [ XXXX XXXX ]. CERTIFICATION I, XXXX XXXX, THE BEFORE MENTIONEDVICTIM OF THESE UNAUTHORIZED FRAUDULENT ACH DEBIT WITHDRAWAL CHARGES. XXXX. THAT, THE STATEMENT AND DOCUMENTATION BEING PRESENTEDARE ACCURATE AND TRUE. AND A COPY HERETOWITHWILL BE FORWARDED TO XXXX XXXX. AND ALL RELEVANT PARTIES ASSOCIATED WITH THIS CLAIM. DONE AND DATED ON THIS XXXX, DAY OF XX/XX/2022. RESPECTFULLY SUBMITTED BY :. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX \|Note : this is a ( Copy Paste ) -- from original file Format ; some of the item on this page are out of place... Please, refer to the attached PDF file, for clarification.
10/06/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Closing your account Company closed your account	TX 76513	Web	Servicemember
I gave notice and notice is attached. I love you all! Unjust enrichment is not fair nor equitable. Subrogation is a form of equity and subrogation is right to subrogation not an opportunity. Equity is recognize by the u.s. constitution article iii subsection ii paragraph i. I certify my right to subrogation and substitution. Being that I am the subrogee and implied surety that was not primarily liable for the debt but tendered all consideration but not a volunteer and performed under legal compulsion to discharge a debt by subrogee. I the subrogee is now entitled to benefit from all collaterals or liens which the creditor held as security ; and since I am secondarily liable is entitled to be subrogated to the rights of the creditor against the person primarily liable. Internal Revenue Service will be notified if this matter is not settled. This is unjust enrichment, and usurpation. A writ of XXXX XXXX lies against you to prevent malversation and peculation. So, whenever a surety, or other person secondarily liable, discharges a debt, he is entitled to the benefit of all collaterals or liens which the creditor held as security ; and the person secondarily liable is entitled to be subrogated to the rights of the creditor against the person primarily liable. Equity regards the payment by the surety, or other person secondarily liable, as equivalent to a purchase of the creditor 's rights, equities and collaterals as against the debtor primarily liable ; ( XXXX ) pays a debt, or discharges an encumbrance or lien, being under legal compulsion so to do, he will in Equity be substituted to all of the creditor 's rights against the person primarily liable. Where a surety discharges the debt or obligation of his principal Where any person, for his own protection, or the protection of some interest he represents, pays a debt for which another is primarily liable. Definitions from XXXX business guides dictionary of banking terms. Collateral. Asset pledged as security to ensure payment or performance of an obligation. In bank lending, it is generally something of value owned by the borrower. If the borrower defaults, the asset pledged may be taken and sold by the lender to fulfill completion of the original contract. Paper negotiable instruments and title documents. Security. Personal asset or property that can be pledged as collateral ; a good faith GUARANTY by a co-maker to pay an obligation if the borrower defaults. ( account was settled ) Equity. Value of stockholders ownership interest in a corporation after all claims have been paid, and thus a claim in its assets in proportion to the number, and class, of shares owned. Substitution. Replacement of one creditor by another, also known as subrogation. Subrogation. Substitution of one creditor for another in settlement of a claim or obligation, or transfer of ownership, as when a mortgage is sold in the secondary market. I gave notice and notice is attached. I love you all! Suncoast credit union XX/XX/2022 XXXX Green hard copy return receipt tracking XXXX
02/10/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Closing your account Company closed your account	FL 33604	Web	Servicemember
I believe SUNCOAST CREDIT UNION violated 15 usc 1691 ( d ) ( 6 ) For purposes of this subsection, the term adverse action means a denial or revocation of credit, a change in the terms of an existing credit arrangement, or a refusal to grant credit in substantially the amount or on substantially the terms requested. Such term does not include a refusal to extend additional credit under an existing credit arrangement where the applicant is delinquent or otherwise in default, or where such additional credit would exceed a previously established credit limit. In my case SUNCOAST CREDIT UNION revoked my credit. Shown in exhibits. I believe SUNCOAST CREDIT UNION is civilly liable for their action 15 USC 1691e ( b ) Any creditor, other than a government or governmental subdivision or agency, who fails to comply with any requirement imposed under this subchapter shall be liable to the aggrieved applicant for punitive damages in an amount not greater than {$10000.00}, in addition to any actual damages provided in subsection ( a ), except that in the case of a class action the total recovery under this subsection shall not exceed the lesser of {$500000.00} or 1 per centum of the net worth of the creditor. In determining the amount of such damages in any action, the court shall consider, among other relevant factors, the amount of any actual damages awarded, the frequency and persistence of failures of compliance by the creditor, the resources of the creditor, the number of persons adversely affected, and the extent to which the creditors failure of compliance was intentional. Shown in exhibits. Fact, SUNCOAST CREDIT UNION did not get authorization from me the original creditor pursuant to 15 usc 1602 ( g ) to close my account and take my credit away pursuant to 15 usc 1602 ( f ). I believe the credit grantor/debtor does not have the same authority as the original creditor. Shown in exhibits. Fact, SUNCOAST CREDIT UNION violated 15 usc 1602 ( p ) unauthorized use of my credit card which is my social security card 15 usc 1602 ( l ) because I did not benefit from the consumer credit transaction that I authorized on XXXX. I believe SUNCOAST CREDIT UNION is criminally liable for their actions pursuant to 15 usc 1611 ( 1 ) willful and knowing the original creditor did not give authorization to close account. Shown in exhibits. Affidavit is attached in file upload so please respond quickly. Default file was two large to upload but was sent in the mail by usps.
01/31/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33556	Web
My name is XXXX XXXX XXXX. My address is XXXX XXXX XXXX, XXXX, FL XXXX. My ssn is : XXXX. I hold an account with Suncoast Credit Union in XXXX. My account number is XXXX. On XX/XX/XXXX XXXX a forged check number XXXX in the amount of {$1900.00} was presented and honored by the bank. As soon as I discovered the fraud in early XXXX, XXXX, I filled out an affidavit of fraud and took all steps required by the bank to receive my funds back. This account has never had checks issued to be used with it. The account has solely been used as a deposit account with electronic transfers out of the account along with the use of a debit card. Notwithstanding the fact that no checks have ever been issued for this checking account, the above referenced check was presented with an address unassociated with me, with a clearly forged signature, and made out to an unknown person. This could not have been a stolen check because none has ever existed for this account. I have had several similar issues with Suncoast which were resolved expediently. Those issues involved a money market account under the same account number. No checks were ever issued for that account either and the fraud was identical : unknown address, forged signature, and unknown person. At that time, despite my request that the account be closed, Suncoast assured me that I did not need to close the account and merely changing the suffix was sufficient. Obviously that was ill advised. I have been in contact numerous times to determine the status of the return of my funds. Each time I have been given the run around to the effect that they are processing the request. When I spoke to them this morning ( XX/XX/XXXX - more than 3 months later ) they claimed that they needed to do their due diligence and that they were extremely busy. This is unacceptable to me. This is clear fraud identical to fraud for which they refunded my funds within a couple weeks. They have failed and refused to refund my funds in a timely manner. The handling of this matter and the entire series of frauds committed on me has been abysmal. I have received contradictory advice from different representatives and different stories justifying Suncoast 's failure to return my funds. My entire family is leaving Suncoast over this matter. We have been with Suncoast for 30 years.
10/29/2023	Yes	Credit card General-purpose credit card or charge card	Problem with a purchase shown on your statement Card was charged for something you did not purchase with the card	FL XXXXX	Web	Older American
On XX/XX/XXXXXXXX I went to Sun Coast Credit Union to speak to a customer service manager about two unauthorized withdrawals made by XXXX XXXX XXXX CA in the amount of XXXX each was charged to my credit card. The manager called the Sun Coast Credit Union cardholder, and stated that once they finish the investigation, the money will be put back on the credit card amount of {$19.00} [ Transaction ] Trans Date XX/XX/XXXX Post Date XX/XX/XXXX Description XXXX XXXX XXXX CA {$9.00} Trans Date XX/XX/XXXX Post Date XX/XX/XXXX Description XXXX XXXX XXXX CA {$9.00} = {$19.00} My problems is instead of giving me an advancement to my credit card, Sun Coast Cardholder charge my credit card again {$9.00} three time a total of {$29.00} ( See Statement Closing Date XXXX XXXX ) [ Payments, Adjustments and Other ] Trans Date XX/XX/XXXX Post Date XX/XX/XXXX Description DISPUTE {$9.00} This is a double charge Trans Date XX/XX/XXXX Post Date XX/XX/XXXX Description DISPUTE {$9.00} This is a double charge Trans Date XX/XX/XXXX Post Date XX/XX/XXXX Description DISPUTE RESOLUTION {$9.00} All these disputes are double charges in the amount of {$29.00} I only had two disputes : how did I get here? These are extra fees I should have not been charged. I called XXXX again and complained about the unauthorized charge to my credit card. The customer service representative stated that the company ( XXXX ) only granted one refund per year. ( Refund Granted just 1 ) [ Payment, Adjustment and Other ] Trans Date XX/XX/XXXX Post Date XX/XX/XXXX Description CREDIT VOUCHER XXXX XXXX $ ( XXXX ) Talked to the manager second time all these fee charges to my credit card Im not understanding why this is happen, manager didnt have an answer she called credit cardholder which is a call center confusing problem not resolved? I was only refunded {$49.00} There are 4 disputes ( XXXX ) each charge to my credit card. {$39.00} There are 3 dispute resolutions ( XXXX ) each charge to my credit card. {$29.00} There are 1 Cr adj/charge-back proc ( XXXX ) credited to my credit card. {$9.00} There is 1 debit adj-rev/charge- back Cr ( XXXX ) charge to my credit card {$9.00} Total of XXXX was charged to my credit card about two disputes WOW! Please look into this matter at your earliest convenience.
08/23/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL XXXXX	Web
I am writing to formally express my deep dissatisfaction with the handling of my dispute involving two payments of {$50.00} each, made to XXXX XXXX on XX/XX/2023, for a service that was never rendered. Upon realizing that I would not receive the services I had paid for, I promptly requested a refund from XXXX XXXX. She assured me verbally and in written correspondence that she would process the refund. However, despite her assurances, she failed to return the funds to my account. In my pursuit of resolving this matter, I reached out to Suncoast Credit Union, my financial institution, and provided all relevant details. I requested to include the correspondence from XXXX XXXX confirming her agreement to refund me. I was taken aback when my dispute was denied, with the reason given being that the transaction was executed via XXXX XXXX, and as such, I should adhere to XXXX XXXX terms of service. I would like to point out, as per XXXX XXXX 's terms and conditions under section " 5. Dispute Resolution, '' that dispute resolution rights are determined by the funding source used for the transaction. The terms explicitly mention, " Your dispute resolution rights are determined by the funding source used to fund the applicable transaction. '' In this case, Suncoast Credit Union is the funding source for my account. I am deeply disappointed by the oversight and misinterpretation of both the XXXX XXXX 's policy and Suncoast Credit Union 's own dispute resolution procedures. As a loyal member of Suncoast Credit Union, I had confidence that my concerns would be addressed with care, precision, and fairness. To rectify this situation, I kindly request the following : A comprehensive review of my dispute, taking into consideration the evidence. Suncoast has not allowed me to submit any documents including the correspondence from XXXX XXXX. Based on the dispute resolution rights of Suncoast Credit Union, I request a resolution that aligns with my rightful claim. A formal acknowledgment of this complaint and assurance that steps will be taken to prevent such oversight in the future, ensuring that other customers do not encounter similar difficulties.
12/09/2023	Yes	Checking or savings account Savings account	Problem with a lender or other company charging your account Can't stop withdrawals from your account	FL 32327	Web
I had my savings account siezed by my bank Suncoast schools credit union at the demand of XXXX XXXX XXXX of XXXX for a XXXX XXXX. All money in the account is from my XXXX. I had borrowed XXXX and put in savings. I'm paying it back trying to bring my credit back after getting XXXX XXXX. But I paying it with my only income my XXXX. They have also canceled a order I had from on line and if I try to access inspite of the bank saying those funds aren't effected. I have intended to pay it back and did pay XXXX to a them but only XXXX was credited. They took the rest in legal fees. I dropped the program. I have proof. But 2 years after the fact one of XXXX went to a hearing he had no right going to and signed on my behalf. I've attempted contacting XXXX directly but they won't talk to me because they say the attorney had to discharge service when I dropped them 2 years prior. I can't talk to them and that attorney XXXX XXXX XXXX of XXXX FL. Bar # XXXX refused to return my calls. Because he said I yelled at him and said never to call again. This was after they took the entire XXXX towards my XXXX XXXX XXXX card for fees and Because he had no right representing me. Noone will help me! I was trying to pay back what I owed. Why do you think I didn't just file bankruptcy? Because I felt I should try and pay it back. The savings that I had that I burrowed they siezed is an emergency fund I kept my daughter has a form XXXX XXXX and with her XXXX she could need to be taken to XXXX or XXXX to find someone that knows how to treat. She was just in the hospital for breathing right when this happened. To make things worst my wife had to stop working with the state. This XXXX Soscial security is all we have coming in and they took it and are planning on taking this month 's deposit that goes I. Wednesday. Help..please I am sorry to grobble. It just one of the main reasons I can't work isn't physical. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I'm really having a hard time writing this. I have done nothing wrong. I worked in Healthcare for 16 years I understand this confusion
01/15/2021	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33614	Web
XXXX XXXX is an individual who is responsible for a XXXX ad for a 2 bed 2 bath condo in XXXX, Florida. I contacted the individual in regards to the condo and he proceeded to inform me of the features of the home and that he was living in Delaware taking care of his mother so he could not show me it in person. He sent me pictures of the place and had me fill out an application for the condo, he informed me I was accepted and I would be signing a lease and needed to place a security deposit of {$800.00} and a first month rent of {$800.00}. I proceeded to sign the lease on XX/XX/21 and send him the money. He informed me that he would be sending me the keys via US mail in order for me to move in to the condo on XX/XX/21. On XX/XX/21 he contacted me saying he could not send the keys because an individual wiling to pay all months up front was interested and the only way he would send me the keys was if I payed him all the money up front with a discount making it only {$600.00} a month. I proceeded to inform him that I really needed the condo because I was a medical student sent to clinical rotations in XXXX and he asked me to send money in order to make it happen. In desperation of needing a place to stay I sent him a bitcoin transaction of {$900.00} through cashapp and {$500.00} deposited in a bitcoin ATM. I attempted further to send him more money but I was limited to how much I could pull and send in 1 day. I told him i would continue the payments if the keys were delivered by the next day and he stated that they would but the following day he reached out and said one of my payments had fallen through and that I needed to send another {$800.00}. I realized he was a scammer and refused to send him any more money until I had the keys and he proceeded to tell me that I would never get the keys unless I payed the full amount. I was unable to move in on the date signed on the lease and am currently homeless as my funds for the semester have been stolen and I have nowhere to stay. The bank refuses to help me with my funds as they say the money was sent and they can not be returned.
02/11/2021	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	FL 342XX	Web
Suncoast Credit Union mistakenly tried to take money from my savings account ( which did not have a balance ) on XX/XX/XXXX and also XX/XX/XXXX for a car payment that did not belong to me. The credit union paid the car payment and then sent me to XXXX XXXX XXXX XXXX ( XXXX ) for the amount. I received a letter from Suncoast on XX/XX/XXXX stating that my account was overdrawn and that they closed my membership account and charged off the debt. This was the first letter that I received in the mail and I immediately went into the local branch to dispute it. They told me that they sent prior messages to me but they were only sent digitally to my account and again, it is an account with no balance that I never use so I didn't have any reason to check for messages with this account. I explained to Suncoast that the car payment to XXXX XXXX was NOT my debt and I never had an account with XXXX. They told me that they couldn't do anything about it. This is wrong. They admitted to me that they paid a car payment that is in XXXX XXXX XXXX 's name, which is admitting that they made a mistake. I do not know XXXX XXXX XXXX and never have, this is a bill that the Suncoast Credit Union paid by mistake from my account for someone else 's car payment. On XX/XX/XXXX, I received a letter from XXXX XXXX XXXX XXXX stating that my account was referred to them by Suncoast Credit Union for collection of a debt of {$430.00}. At this time, I pulled my credit reports from XXXX, XXXX, and XXXX XXXX this debt is now showing on my credit reports and therefore ruining my credit. I am only XXXX years old and this is so unfair. This is not my debt and Suncoast is not taking responsibility for their error.
02/06/2023	Yes	Checking or savings account Other banking product or service	Opening an account Account opened as a result of fraud	FL XXXXX	Web
On XX/XX/2023 I received a bank statement in the mail that I had no acknowledge that were opened. I contacted Suncoast Credit Union XX/XX/2023 about the bank statement I received. I spoke with a gentleman that made me feel like it's my fault that someone had opened an account in my name. When I tried to explain the situation his answer to me that I had to give someone my information in order for an account to be opened in my name. I were promised that day I would be receiving a packet in the mail to get this resolved. I want to make a police report in my county about this situation. On XX/XX/XXXX I received an call from the detective asking me if I still wanted to make that report and had I received the information from the bank. Immediately after that call I called the bank again wanted to know why I havent gotten the packet in the mail. I explained I'm in XXXX, FL there is not a bank in this area and were told that someone opened this account online. Like I told her I know that they can track that computer IP address in where this account were open to know that this account were opened fraudulently. I were told I had to send this packet back. I asked for an supervisor to call me because at this point I've been trying to get this bank to send me this packet. I just received another letter in the mail dated XX/XX/XXXX that my account were overdrawn for more than 60 days and I need to make payment. This bank have known that this account was fraudulent since XX/XX/XXXX and still trying to make this mine when they have already been advised that the account is not my account.
10/06/2022	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	TX 76513	Web	Servicemember
unlawfully garnished the accounts XXXX institution for processing illegal, out-of-state garnishment orders against its my bank account. XXXX XXXX unlawfully froze my account, garnished funds, and sent payments to fake creditors based on out-of-state garnishment fake court order. Its a fake order because it was not a judge or real court meaning being recognized by the state constitution. There is not proof that a real court order exist, a real judgement and writ of execution to collect a debt does not exist. All writs and process issuing from a court of the United States shall be under the seal of the court and signed by the clerk thereof. Also the program that claimed to be creditors are not listed as debt collectors and not registered with the XXXX of XXXX of Florida to do business or to be able to collect a debt. They did not credit me anything, they have not validated any debt or given any consideration to I. XXXX will not allow a statue to be used as a cloak for fraud. Unlawful garnishment that has injured me and caused involuntary servitude. XXXX XXXX cooperation with corsairs ( con-artists ) at the expense of me. Also if debt can only be paid with gold and silver according to the article 1 section 10 of the u.s. constitution why did that take currency from my account. garnishments that are usually designed to make sure people have money left to live on following garnishment. Financial institution left my account balance was left to zero balance. I do not ingress in florida where the fake order was established.
02/24/2023	Yes	Checking or savings account Checking account	Closing an account Can't close your account	FL 33617	Web
I, XXXX XXXX, XXXX have addressed this complaint over the phone to only receive more Suncoast Credit Union checking statements ; XXXX statements since this XX/XX/XXXX complaint. If Suncoast Credit Union want to be nasty, and play a game ; I'll bring fraud charges against their entity, for the fraud committed against me within the XXXX XXXX I have done business with them_ under fraudulent contracts. That I was not aware of ; I don't care who runs this entity, It should not take 60 days to close out an account that was to be closed in XXXX. XXXX have violated laws under breach of contract ( s ) of each loan provided me, as well as their credit card, and for XXXX XXXX to have their staff state they can not closed account, because I owe a credit, when it is irrelevant and I was not provided full disclosure on SunCoast contracts, when knowingly that their contracts were all fraud and can be fought, have XXXX XXXXXXXX to stop sending statements, when claiming to resolved this issue at hand. The checking account does not relate to any credit card to claim a reason not to close my checking account. This is harassment, and How dare Sun Coast to think that I would allow its company to drive this matter this way. keeping my account open when it is against the law, But anything goes in XXXX. The proper way to handle a credit dispute is to place this matter in court, not applied that Suncoast disallow my acct close because of a credit card that I do not owe, because who I am, and XXXX knows who I am, and fraud me anyway.
02/15/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Credit card company isn't resolving a dispute about a purchase on your statement	FL 33907	Web	Servicemember
I have recently become aware of an online scammer. I ordered shoes on XX/XX/2022 for my daughter to have school shoes. They were supposed to ship in XXXX, which was normal at the time because XXXX did pre-orders and never had a problem. I ordered a second pre-order on XX/XX/2022 that was also supposed to ship in XXXX. XXXX kept posting updates about delays with customs and other issues like moving to a new state and warehouse. XXXX is here and XXXX decided to cancel the orders due to out of season shoes. She refunds a gift card. I order more shoes with the promise of no more delays. I placed a new order of shoes on XX/XX/2022 because they were the shoes that were just canceled and had a new ship date of XXXX. My last order I placed on XX/XX/2022 stating they would ship in XXXX. XXXX post that the XXXX and XXXX shoes are running behind again and will ship out on the end of XXXX. XXXX threatened if we dispute or file chargebacks on our banks that we would be removed from the group. I call Suncoast Credit Union who I have banked with for XXXX XXXX years to dispute these transactions as the business is not replying to emails and refusing to refund the money back appropriately. They stated that since its past 90 days they will not refund my money and there is nothing more that they can do. However, they refunded a friend for the same transaction history that I have. Also, I have up to 120 days of when I was expecting to receive the merchandise and I am in that time frame.
05/15/2023	Yes	Checking or savings account Checking account	Problem caused by your funds being low Non-sufficient funds and associated fees	FL 337XX	Web
so I had a issue with Suncoast credit union making my XXXX XXXX balance negative when it was supposed to be my Suncoast credit union debit card that was supposed to have the negative balance of XXXX owed. I had resolved things with Suncoast to resend the repayment option to XXXX on their behalf of their mess up. I am now fighting with XXXX XXXX because due to Suncoast messing up a filed dispute wrong transaction I ended up repaying the negative repayment balance off to XXXX XXXX until they properly sent XXXX XXXX the XXXX credit back. I have since been arguing with XXXX XXXX regarding what they could do because I assumed it was XXXX XXXX mess up with me paying them back. I ended up paying off XXXX XXXX {$700.00} dollars along with another {$290.00} to bring my account current ( off incoming deposits from my clients ) due to thats how I get paid. As I only have one XXXX XXXX there was no other way to stop the deposits. So it was already repaying all of XXXX XXXX back. After XXXX XXXX received the check from Suncoast it repaid the last ( XXXX ) owed so I was left with a balance of {$700.00} dollars. So not only was I jipped from Suncoast from my projected full XXXX credit but also a credit of what I paid of " repayment '' to XXXX XXXX. I lost a total of {$290.00}, PLUS a total of {$700.00} dollars that equal to XXXX all due to Suncoast disputing something that shouldn't have been filed in the first place that has now costed me.
08/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	VA 225XX	Web	Older American, Servicemember
On XX/XX/2022 Suncoast Credit union florida notified me that a fraud had occured on my suncoast credit card. I blocked the card number from further use and they reissued a new card. I was fully reimbursed. I told them both cards, my wife and mine were locked in our house and we stopped using that card 2 years ago. Then as a victim of this theft via use of the credit card number the credit bureaus, all three sent me stating I had reported my card lost or stolen and that as a crime victim this could. lower my credit score. I told Suncoast their report to the credit bureau was false that one can not be hold in credit card on their hand and claim that the same card is stolen or lost. Suncoast tried to make me sound negligent in the number of card being used. In fact, I wonder how they did get my number as the two cards are locked in the house and have not seen the light of day in two years. I suspect it was a data breach at Suncoast. What I was told at suncoast credit union was that theft or loss of a credit card is the same as someone having stole only the number and used it. At anyrate as a crime victim, My credit score may well be lowered at all three bureaus through no fault of my own and false reporting by suncoast credit uunion which they did with intent. If a person holds a nickel in their had, that nickel is not lost or stolen but rather it is in their hand.
10/15/2020	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	FL 33613	Web
Since opening the account with Suncoast Credit Union. First my card would just completely shut off or decline transactions for absolutely no reason or explanation as to why it was happening. At one point transaction would say declined but I was still having the funds taken out even though I was paying for the items by other means, I provided receipts to show that I did so. On XX/XX/2020, Suncoast Credit Union accused me of falsely getting a XXXX Loan and XXXX Loan. After being accused I said I was filing complaint against the Credit Union and the next day my account was put on a restriction. After calling I was told that I needed to send in all information I submitted to obtain my loans in which I did. Then the customer service mentioned deposit from an out of state unemployment were disbursed into my account back in XXXX and XXXX. Deposits I never noticed because of the low amount. I asked why would they even accept the deposit being that it wasn't in my name and it was from an out of state unemployment and they had no response. My latest issue is that I filed another dispute in regards to transactions that were paid for by other means. I did the dispute back on XX/XX/2020 and also provided receipts showing I paid by other means. I was told I would have an update within XXXX business days and we are now on the XXXX business day with still no explanation.
05/15/2021	Yes	Vehicle loan or lease Loan	Incorrect information on your report Account status incorrect	FL 33908	Web
On XX/XX/XXXX, we woke up to our vehicle being gone. We called the police thinking it was stolen. they were able to tell us it was repossessed. We were dumbfounded. Neither my husband or myself were notified by Suncoast Credit Union that our loan account was just {$660.00} dollars past due. No one at Suncoast notified us, although they stated they did. I have no messages in an email, on their app, phone calls, nothing. I wrote a letter, which I've attached, to their corporate office because we were embarrassed, we paid off the amount owed, plus a lot of repossession fees, that day, XX/XX/XXXX. I received a call from Suncoast Credit Union re : my letter. The Suncoast representative pretty much told me they didn't care. I will not have a loan with them going forward. We were less than {$1000.00} past due, they didn't let us know and we have bad credit due to this. Luckily, we were able to trade in and have the loan paid off on XX/XX/XXXX. This has never happened to either of us. They did not contact us and they should have. Especially over {$660.00}. I don't my believe my Credit should have such a low score due to something I didn't know about until it happened. and we paid it right away when we found out. Please consider this dispute, as Suncoast Credit Union really hurt our credit, humiliated us and never contacted us. I truly appreciate it. XXXX XXXX
09/29/2023	Yes	Vehicle loan or lease Loan	Managing the loan or lease Problem with additional products or services purchased with the loan	FL 32258	Web
I purchased a XXXX XXXX from XXXX XXXX in XXXX Fl and at the time of our I added gap insurance as well as an extended warranty. I recently traded on the XXXX XXXX on XX/XX/XXXX in which was paid in full to Suncoast Credit Union. I contacted XXXX XXXX to cancel my aftermarket products and obtain a refund for the unused portion and was advised they do not handle these types of requests and asked me to contact the dealership. I called XXXX XXXX and was advised I could only make a request to cancel the products with the finance XXXX who sold the products to me. After calling several times because he was out of the office or assisting other clients. I spoke to the Finance XXXX who stated I could only cancel the products if I came in to the dealership. I advised him that wasnt possible as I live XXXX hours away. He stated he would email me the forms. I have yet to receive them and have called and left several messages with no return call. It should not be this difficult to cancel these products and it seems Suncoast Credit Union should have some level of responsibility in assisting me to get this done. XXXX XXXX seems to have some deceptive practices in all of the parameters they are putting in place to complete this task. It shouldnt matter who I talk to to cancel the products the process should be consistent across the board.
12/22/2020	Yes	Debt collection Credit card debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	FL 33604	Web	Servicemember
I the consumer/ natural person and original creditor. SUNCOAST CREDIT UNION has violated the Fair debt Collections Practices Act and I have exhibits of the violating me the consumer. SUNCOAST CREDIT UNION is only a credit grantor which is someone who conveys ( to transfer or deliver ) property to another. Truth in Lending Act 15 USC 1602 ( g ) creditor refers only to a person who both extends ( lend to self ), whether in connection with loans, sales of property or services. Pursuant 15 USC 1602 ( p ) that there has been unauthorized use of my credit card by SUNCOAST CREDIT UNION that I authorize during consumer transaction but I haven't benefited from this consumer credit transaction. My benefits were taken by misleading and deceptive forms 15 USC 1692j ( a ) requesting payments. This herein affidavit of truth being serviced to you today and affidavit unrebutted standing as truth in commerce, so be it. If called upon to testify as a witness I the consumer and original creditor shall so state herein. This consumer credit transaction was unjust and I had not equity in it. Affidavit of truth and exhibits attached. Please note that an affidavit of truth not rebutted stand as truth in commerce. They also received my notarized affidavit in the mail XX/XX/2020.
08/13/2023	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	FL 34203	Web
Ive been fighting back-and-forth with Suncoast credit union since about XX/XX/2023. Ive had massive amounts of fraud and fraudulent activity on my accounts to the point where they wont even let me have a debit card now because apparently its my fault that they allow fraudulent charges to occur they had to reimburse me {$2800.00} just in XXXX because of the dispute process, they left me stranded out of state with no money because of this fraudulent activity. Now I have installment loans with them. Ive never missed a payment theyre telling me theyre canceling my credit for my account because of poor credit performance with them that is a bold face lie Ive never missed a payment with them ever three loans I have with them every one of them is in good standing, it has been nothing but back-and-forth with them and I feel like Im being discriminated against at this point and Im done with it. I have tried and tried and tried with these people. They do nothing but screw me over. Also, all the sudden now when I log into my account I cant see when I made any payments on any of my credit accounts nowhere on there its just blank like I havent made any payments. Theres something wrong going on at the credit union there discriminating against me and Ive had it.
06/02/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 34208	Web
From about XXXX to XXXX I was the victim of XXXX XXXX and my XXXX stole my identity and used my name for several years and things I was to afraid to tell him I knew what he was doing and didnt approve. He opened bank accounts in my name, had a couple leased houses in my name, some credit cards and was always trying to get loans. His name was XXXX XXXX he was finally caught and me and 5 other women were rescued. I went through a court diversion program called XXXX XXXX which provides victims with assistance and counseling, intended trauma treatment and even counseling services. I graduated from the program after a year on XX/XX/XXXX. My XXXX got XXXX XXXX XXXX XXXX for what hes done to me and the others but this has severely affected everything. My credit, my background, and many other things. I just want my life back to normal the way it was before I was XXXX XXXX XXXX and XXXX XXXX XXXX among many other things. So I would like this on record as to why I am struggling so hard with credit and banks and dealerships and I cant even rent my own apartment because he has 2 evictions in my name. I wanted a chance to tell my side of the story now that Im no longer his victim. I also have all kinds of hard inquiries on my credit that I need to get removed
05/05/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 339XX	Web
On XX/XX/XXXX I discovered a fraudulent check written and funds {$5000.00} withdrawn from my Suncoast Credit Union account ( savings ). XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl, XXXX. The check was written, and money withdrawn on XX/XX/XXXX. I went directly to the bank the morning of XX/XX/XXXX and signed the banks form notarized at the bank ; which the bank submitted to their fraud division. ( Bad Check Complaint Form ). They did not provide me a copy of this form. I also called the police that morning and they sent an officer to come to the bank. The officer said they do not handle this and gave me a information on a web site to file a report. ( Identity theft.com ) and a piece of paper with Victim of Bad Check! I have called the Fraud division of my bank on numerous occasions who informed the have my signed bad check complain form but are back logged and different people at the bank have given me different time frames. One said 2 business weeks another, this was a senior member advocate at Suncoast, said up to a month. It has been 1 month today and so far, no return of funds and nor resolution and no answers given to me.
09/28/2020	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 344XX	Web
My debit cards had been hacked multiple times and used on online apps such as XXXX XXXX and XXXX XXXX. The XXXX XXXX transactions have since been refunded, more recently is when the XXXX XXXX charges were made to my account and I notified the bank on each occasion and received a new debit card, also disputed the charges. Ive never used or even opened a XXXX XXXX or authorized any transactions at any point on that app. I went through the dispute process as previously mentioned and the bank notified me that my disputes have been declined. I asked them why and they responded by saying the reason was because Ive had too many disputes and have had 8 new cards this year. I then asked if they could identify where the stolen funds ended up at, such as what bank account or destination that my funds were transacted to. They could not give me an answer. I feel like they did not do their due diligence investigating these charges and investigated me more than the charges themselves. Please let me know if there is any way to help as this has been an on going issue and the amount that is bring denied a refund is upwards of {$3500.00}.
04/25/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 34120	Web
I received a text message from Suncoast FCU asking if I authorized two charges on my debit card. I selected no. Suncoast texted me again and stated the card has been blocked and I can dispute the charges. Suncoast did not automatically send me a new card and blocked my card without asking, even though it is still in my possession. They are now wanting me to wait two weeks for a new card or pay {$25.00} for an expedited card when there were unauthorized charges, and I did not ask for it to be blocked. Suncoast additionally stated in a general inbox message " any charge that is pending is considered authorized. '' So I am locked out of my account for two weeks, lost time due to Suncoast not automatically sending a new card knowing I needed one and am out the funds that were not authorized to be charged to my card because Suncoast considers " all pending charges are authorized. '' Suncoast is holding my money hostage and is asking for payment due to unauthorized fraud or I will not be given access to my account while allowing random merchants to steal funds out of my account and not disputing it on my behalf.
10/18/2023	Yes	Checking or savings account Checking account	Problem caused by your funds being low Non-sufficient funds and associated fees	FL 335XX	Web	Servicemember
On XXXX my lowest balance was XXXX and after on XXXX was XXXX on XXXX my lowest balance was XXXX and XXXX lowest was XXXX, XXXX was XXXX, XXXX I received a notice that a payment for XXXX was returned to XXXX for my credit card payment. Making me miss my payment due date and causing a fee from both my credit union and XXXX directly. This makes my account with XXXX become flagged as I haven't had it open a year yet. Suncoast credit union claims my account was at XXXX which would only be possible after they attached a fee. Which didn't occur until XXXX this bank is in my opinion fraudulently breaking the financial regulations set up to protect consumers. When I called and told them if they were taking deposits after withdrawals then that is breaking the law the representative XXXX told me to call my attorney if I felt that way. Over {$29.00} who is going to do that? I'd expect this from XXXX XXXX or XXXX XXXX XXXX but a credit union. Times must be getting really rough if the credit union is scamming checking accounts that are always in the positive.
06/13/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33647	Web	Older American
XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, FL XXXX XX/XX/XXXX To XXXX XXXX XXXX : XXXX XXXX This letter is to notify the management named as XXXX XXXX that your company placed and unauthorized inquiry on my credit report on XX/XX/XXXX. I demand under FCRA : Section 604 : 1. Permissible Purpose 2. My written authorization 3. Proof that I personally initiated this inquiry. Either provide me strict proof or DELETE the item immediately. If you do not delete the inquiry in 15 days I will take legal action. Under 15 USC Section 623 you have 30 days to do a reasonable inquiry into this matter. If you ignore this letter and do not delete the inquiry or dont provide STRICT proof of authorization I will have no other choice but to have my local Congressman promptly forward a formal complaint to the Federal Trade Commission and Attorney General for further scrutiny of this matter. Your cooperation in advance is appreciated. Sincerely, XXXX XXXX U.S. Postal Certified Mail Number : XXXX XXXX XXXX XXXX XXXX
06/02/2021	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 342XX	Web
On XX/XX/2021 and XX/XX/2021 there were charges made on my account with suncoast credit union made by XXXX - XXXX XXXX for both transactions the total amount was {$9000.00}. I did not authorize these transactions I filed a dispute and Suncoast credit union sent me a letter on XX/XX/XXXX stating they were going to do a good faith collection of the charges from the merchant instead of following through with the dispute and getting me my money back. I waited about 25 days and called the bank and they said there was no communication with the merchant. Then when 30 days came around they said the documents that were sent to them were invalid. Now they gave them 5 days to respond which I am unsure when the merchant responded but it must have been after the 5 days were up because I called the bank and they said there was no communication. Now the bank has sent me the document that made them come to a decision and I can not open the document up. I did not authorize these charges and some one must have my personal information.
10/08/2020	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 33935	Web	Servicemember
On XX/XX/XXXX funds were taken out of my account as instructed through online billpay. The amount was XXXX which went to XXXX XXXX and was received on XX/XX/XXXX. The funds have yet to be located by XXXX XXXX and my XXXX payment has yet to be posted to my account. XXXX XXXX has the trace number and this has been an ongoing issue of researching where the funds went and they have yet to resolve this. I filed a complaint to suncoast fcu for them to put the missing funds back in my account so that I can pay my mortgage and to this day they have yet to do this. I desperately need my funds to pay my mortgage and avoid foreclosure. I have been receiving debt collections notices and foreclosure threats along with being reported as 30 days late to the credit bureaus. I reached out to them about two weeks ago and there is no time frame of when I can expect to have my funds placed back in my account. I asked if this could be expedited and was told I would hear from them within 24 hours and its been weeks now.
03/11/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	FL 33619	Web
I am filing a complaint against Suncoast Credit Union for an account that was closed in XXXX and a debt that was charged off in XXXX. I was told that this account was closed and charged off. I didnt know until XXXX that Suncoast has continued to charge fees on the closed/ charged off account since XXXX. In XXXX I hired a company and paid them monthly to help clear up all of my debt. The company I hired came across this debt and the continuing charges. They sent numerous disputes and tried to find out how and why this account was inactive and written off but still being charged monthly fees. They ask for the charges to stop and account to be removed from my credit.There wasnt any notifications of the fees and the fee charges fluctuated different amounts from month yo month. There was only a response of disagreement but charges continue to grow. The company suggested I file a complaint since I had no knowledge of this and I believed that once closed and charged off that would be final.
09/10/2020	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33596	Web
I had around {$3000.00} transferred out of my account from multiple sources including XXXX, XXXX XXXX, and XXXX. These transactions originally started small enough to where I did not notice them, in the {$10.00} range, then all of a sudden I got hit with {$500.00} dollar and {$1000.00} transfers. I contacted my bank, Suncoast Credit Union, and they made me feel like a liar that about my dispute claim. This being the only dollars to my name, They refused to provide funds until the investigation was complete, and refused to expedite the investigation. The biggest shockers here was I did not get ONE notification, from email, sms, or the app, about ANY of these transactions occurring. I have never moved this amount of money so fast, and they still did not think about to freeze the account. They had so many chances to stop this before it had finished happening. I highly doubt they will even honor my disputes the way they make me feel, but I enjoy going the litigation route against Suncoast!
07/17/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 338XX	Web
Recently my card was skimmed and I was hit with fraud my a company going under the name XXXX XXXX, a simple XXXX of that name, that is present in the transaction description yields hundreds and hundreds of results that show that this is a common fraud. My card was in my possession when this unauthorized transaction occurred. There were two others ( which the bank refunded after I disputed ) HOWEVER the bank refuses to dispute this for me, customer service is unreachable, and the bank teller I spoke with was entirely unhelpful. This {$42.00} error cost Suncoast bank a mortgage, which I then took to another company ( XXXX XXXX XXXX as I did not trust Suncoast. I withdrew all of my money out of suncoast ( about {$15000.00} in the last 90 days ) and am not transacting with them anymore. Refund me my money Suncoast, so I can move on and close my account with you. transaction description : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX transaction ammount : XXXX
07/03/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 34120	Web
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of my privacy with my consumer report, since I control what is listed and what is not. In the event that any accounts are reported without my written consent, that is considered identity theft. This is a violation of both 15 U.S. Code 1681b ( 2 ) and 15 U.S. Code 1681c-2. This leads way to civil liability against the credit reporting agency for negligent and willful noncompliance under 15 U.S. Code 1681n, which allows for {$1000.00} per violation, for account listed without my expressed written consent.
08/15/2022	Yes	Vehicle loan or lease Loan	Managing the loan or lease Problem with fees charged	FL 341XX	Web
Dear CFPB : Chronology of Vehicle Loan 1. In XXXX, XXXX, XXXX, I bought a used XXXX XXXX from XXXX, XXXX XXXX, XXXX ; 2. The vehicle was financed by Suncoast Credit Union for {$24000.00} ; 3. Upon closing the purchase of the car with XXXX, XXXX XXXX, XXXX ; 4. I had to provide Proof of Insurance before leaving the dealership [ with the car ] ; 5. I secured insurance immediately with XXXX, asx recommended by the dealership ; 6. XXXX wrote me an online policy coverage for my car ; 7. I presented the policy coverage for collision/comprehensive to XXXX, per XXXX policy , before leaving the dealership on XX/XX/XXXX ; 8. On the same day, XX/XX/XXXX, I went to Suncoast Credit Union to complete my loan document ( s ) signatures ; 9. On XX/XX/XXXX, I also provided Suncoast Credit Union with my XXXX auto insurance document ; 10. However, on XX/XX/XXXX, Suncoast immediately put a " Forced Placement Insurance '' on my auto loan.
08/03/2023	Yes	Checking or savings account Savings account	Managing an account Problem using a debit or ATM card	FL 34207	Web
On XX/XX/2023, multiple attempts were made to access my savings account in XXXX Florida. At a XXXX located XXXX XXXX XXXX XXXX, {$400.00} was withdrawn from my account. I immediately contacted Suncoast Credit Union & reported the unauthorized transaction on XX/XX/XXXX. Suncoast Credit Union told me between XXXX business days I would have my funds reimbursed into my account. On XX/XX/XXXX I contacted SCU and the bank stated there wasnt any updates on my dispute & by the end of the day I would have a response from their dispute department and I received no such communication. On XX/XX/2023 I once again reached out to SCU and they stated that it would not be a guarantee that I would be issued a refund. & that I should contact the ATM Company who allowed this withdrawal. I want it noted that I do NOT live in XXXX Florida. I live in XXXX Florida and all of my last recent transactions were in XXXX.
11/02/2023	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	CA XXXXX	Web
I opened my Suncoast Credit Union Account on XX/XX/2023 from a friend referral online. I subsequently referred out several other members to apply for based on a promotion available to SunCoast Credit Union members. At the end of XX/XX/2023 I notices I was not able to access my online account. Since that time, I have contact Suncoast Credit Union XX/XX/2023, XX/XX/2023, and XX/XX/2023 and been told each time my account is currently under review and due to not being a resident of Florida I do not appear to be eligible to an account with SunCoast Credit Union. I am seeking resolution on having access to my account or funds returned and account closed. It seems illegal to hold account funds for a consumer that is not eligible. Either way, 45 days is an unacceptable amount of time to not have status to my account or access. I am seeking resolution of my account review by Suncoast Credit Union.
12/30/2022	Yes	Checking or savings account Savings account	Managing an account Deposits and withdrawals	FL 33901	Web
XX/XX/2022 ACH transaction by XXXX XXXX XXXX for {$2700.00} XX/XX/2022 ACH transaction by XXXX XXXX XXXX for {$1000.00} XX/XX/2022 ACH transaction by XXXX XXXX XXXX for {$10.00} XX/XX/2022 ACH transaction by alpacasecurities for {$1000.00} Suncoast Credit Union has returned the {$1000.00} by XXXX, but not the remaining XXXX transactions from XXXX. These transactions were made from our savings account. The bank did not notify us of these odd occurrences on our account although we signed up for notifications. To make matters worse, we went to the bank in XXXX to sign up our daughter for her first checking account. They failed to notify us then of these XXXX transaction during the visit. We noticed the issue XX/XX/2022 and had them file an affidavit of fraud on XX/XX/2022. My husband called today and they said the transactions were too far out of date to take further action.
02/16/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	FL 33578	Web
Suncoast Credit Union Bank reported my credit card to credit bureaus 3 days before my monthly closing statement date. My monthly closing statement date is the XXXX of every month. Suncoast Credit Union reported my closing statement on the XXXX of XX/XX/2022 which was 3 days before my closing date without my notice and without my consent. Due to these actions by Suncoast Credit Union, my credit score has dropped with the credit bureaus and has negatively impacted me and my purchasing power. I have tried to dispute this issue with them but have been inconvenienced to call while at my occupation to solve this dispute. Unfortunately, Suncoast Credit Union was unable to provide a solution to this issue after hours over the phone with customer service and fail to provide notice of this action.
01/25/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33619	Web
This is for Suncoast Credit Union account # XXXX. To list the details of the account, it says there was a credit limit of {$1000.00}, date opened was XX/XX/XXXX and last status was XX/XX/XXXX. I have never opened a Suncoast Credit Union account and it's stating that I owe {$910.00} and that its Charged off. This is fraudulent, this is affecting my character, my livelihood and its against the law to report this to my report without my say so under 15 USC section 1681b- permissible purposes. I have already sent out certified letters to all 3 bureaus to support my case and will be monitoring this closely. I need this negative inaccurate information off my report immediately as its holding me back from doing things to further myself. Please remove this or I will pursue in litigation.
10/07/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 34135	Web
In XX/XX/XXXX, i had two suncoast accounts, a checking and a a saving there went into collection and were charged off. XX/XX/XXXX, both accounts were paid in full. and no more issues with this account on my credit report since it was now reported paid charge off. fast forward to XXXX i noticed my XX/XX/XXXXreport had updated with a XXXX charge off reporting for the month of XX/XX/XXXX, Where this is incorrect reporting and this account shouldnt have been reporting anymore activity at all since it was paid in full and closed. both XX/XX/XXXX and suncoastcredit union appear to be blaming each other, while leaving my credit score suffering a XXXX point loss due to the errors on both paid in full charge offs from the saving and checking account in XXXX please help resolve.
08/28/2023	Yes	Credit card General-purpose credit card or charge card	Trouble using your card Can't use card to make purchases	FL 33612	Web	Servicemember
Suncoast Credit Union did not see anything unusual about a new and unusual {$250.00} charge ( set for monthly renewal ) by XXXX, made on XX/XX/23. The charge was fraudulent and I did catch it myself within XXXX days. I requested and obtained a block on that XXXX card. It took a painful 2-1/2 weeks to receive a new card! The very first charge of only {$9.00} was for a subscription renewal ... nothing whatsoever suspicious about a small, always renewed monthly charge by XXXX XXXX made on XX/XX/23 AND THIS CREDIT UNION HAS BLOCKED A CARD THAT TOOK 2-1/2 WEEKS TO OBTAIN! I refuse to jump through the hoops AGAIN to see what horrors this credit union has in store for me next. It does not deserve to be licensed to handle my financial affairs in my opinion.
08/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33563	Web
I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.
08/20/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL XXXXX	Web
I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.
02/08/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information is missing that should be on the report	AZ XXXXX	Web	Older American
Since XX/XX/XXXX I miss me Suncoast CU Credit Card on my XXXX Credit Report. I disputed over the Internet with XXXX, without a result. I called since XX/XX/XXXX with XXXX and Suncoast CU back and forth. XXXX told me is Suncoast 's fault, Suncoast told me is XXXX 's fault. Friday XX/XX/XXXX I get a letter dated XX/XX/XXXX with an AUD # XXXX from Suncoast CU and they wrod me " All major Credit Bureaus have been updated. '' I called Tuesday XX/XX/XXXX XXXX because they send me a Report XXXX. XXXX I should call XXXX. They told me they don't get updated from Suncoast CU. Suncoast CU told me end XX/XX/XXXX that they reported the last time on XX/XX/XXXX. XXXX and XXXX XXXX have never lost my Suncoast CU Credit Card on their XXXX XXXX.
03/18/2023	Yes	Vehicle loan or lease Loan	Incorrect information on your report Account information incorrect	FL 335XX	Web
Suncoast and XXXX is knowingly violating several consumer laws! This is my final warning to delete inaccurate accounts! Remove inaccurate accounts Be compensated for emotional and mental stress from this company.Attached is correspondence letter from senior specialist at Suncoast denying/rejecting consumer right to certified verification method if you are allegedly verifying and updating experian? That alone is in violation of my consumer rights and again defamation of my character to report negative inaccurate things and deny my request clearly stated to investigate inaccuracies and deleted per FCRA laws! Being that my request wasnt clear the last several times!! You also stated my request was frivolous and irrelevant? How So?
02/24/2023	Yes	Checking or savings account Savings account	Managing an account Deposits and withdrawals	WI 531XX	Web
Opened checking and savings accounts on XXXX XXXX at Suncoast Credit Union, XXXX ID ( XXXX ) in anticipation of job transfer. Tried several times to access account ( XXXX ) on line and received message.. unable to access account XXXX notified. On XXXX XXXX I contacted Sun XXXX XXXX and was told account was closed due to Identity theft. I asked for further explanation and asked why I was not notified and received no answer. I asked where the funds are that were in the account and again received no answer. This is nothing less than fraud! I will await conclusion of your investigation, and XXXX XXXX ( XXXX ) to be begin legal action. At your request I will provide proof of money transfer from XXXX XXXX to Suncoast Credit Union.
11/07/2022	Yes	Checking or savings account Savings account	Closing an account Can't close your account	FL 344XX	Web	Older American, Servicemember
This savings account was opened without my knowledge. I call the bank in XXXX of 2022 to have this account closed. I received a letter in XXXX saying this account was overdrawn {$500.00}. This account was to be frozen till they investigated how this account was opened with only {$5.00} in it. This month I received a letter from a collection agency saying this money is owed. I have called several times trying to get this resolved and they keep telling me the Risk Management is still working on this. I don't know what to do at this point, I am being told one thing and other things are happening without my knowledge. I have filed a XXXX on this. Sent a letter from them to collection agency. I need to get this resolved ASAP.
11/28/2020	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	FL 33604	Web	Servicemember
I the consumer/ natural person and original creditor. Pursuant 15 USC 1602 ( p ) that there has been unauthorized use of my credit card by XX/XX/XXXXwithout me benefiting from this consumer credit transaction. My benefits were taken by misleading and deceptive forms 15 USC 1692j ( a ) requesting payments. This herein unrebutted affidavit of truth being serviced to you today and therefore, standing as truth in commerce, so be it. If called upon to testify as a witness I the consumer and original creditor shall so state herein. This consumer credit transaction was unjust and I had not equity in it. Affidavit of truth and exhibits attached. Please note that an affidavit of truth not rebutted stand as truth in commerce.
03/18/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	FL 34608	Web
XX/XX/XXXX XXXX XXXX XX/XX/XXXX XX/XX/XXXX All of these months are late payments declared by Suncoast Credit Union. On XX/XX/XXXX I spoke with the credit dept about the issue. They said it's my fault I asked them to prove it they couldn't. Going forward I asked them to setup automatic payments, they said they did and they didn't. This is the 4th time I processed payments and it didn't go through. I have no messages saying payment due or passed due. They are not making the automatic payment as I said that was the problem. Last case created I was called and never updated with status over 1 month and a half and now another missed payment they didn't automatically process as the agreement says it supposed to do.
06/05/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Credit card company isn't resolving a dispute about a purchase on your statement	WI 53589	Web
A XXXX / debit card was fraudulently opened in my name with a {$25.00} deposit to open the account on XX/XX/XXXX at Suncoast credit union. I filed a police report with XXXX XXXX XXXX and both called the company to get them to send us a fraud letter showing the account is closed and to disclose more information about how the account was opened. The email used was XXXX email. I also contacted gmail and let them know the email is fraudulent. The company has not sent the letter despite two calls from me and it's been over 10 days. Last spoke with XXXX XXXX on XX/XX/XXXX. I simply want all the information about who opened this account, how the money was transferred in and a letter stating the account is closed.
01/29/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 339XX	Web
SunCoast local branch : went there to reopen account which they ( XX/XX/10 approximately ) had closed to no activity. Agent required me to send bank XXXX XXXX XXXX to XXXX # for approval. This all seemed very strange, but I did it. I receive a letter back that stated I was denied {$25000.00}. vehicle loan for lack of paperwork or something. The {$15.00}, credit line was reopened. I NEVER ASKED OR MENTIONED A VEHICLE LOAN. These 2 agents did something behind my back. I want this removed from my CREDIT REPORT as well. I am getting notice that my credit score is going down. Please take care of this with SunCoast ; they do not respond to me. Thank you. XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX, FL XXXX XXXX
06/21/2021	Yes	Checking or savings account Checking account	Closing an account Company closed your account	FL 33647	Web
I had account with credit union with Suncoast Credit Union place my account on my XXXX credit file without any notice Im in the hospital with XXXX and my brother tried to call credit union to explain and the woman said they would document account my brother lives in XXXX and work so unable to get to XXXX I can not make call either request the credit union remove account from my credit report and allow me time to get home so I can correct this problem. I dont understand how are they able to place a saving and checking account on my credit report that quickly do they not have to obey the rules the fair debt credit act has placed for all creditors and its not a credit card its my saving and checking account
03/08/2023	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	AL 35803	Web	Older American
I received a debit card in the mail for an account I never opened with Suncoast Credit Union in XXXX Florida. I have had all three of my credit agency reports frozen for some time and a fraud alert active until XX/XX/2023. When the consumer help person said that she couldn't help me because my mother 's maiden name really wasn't my mother 's maiden name, I become somewhat annoyed. I finally spoke to another individual who informed me that an ID package would be Emailed to me. My question is " How did someone manage to open an account in my name when all of my credit agency reports were frozen and I have a fraud alert in place? They couldn't answer that question.
05/15/2021	Yes	Mortgage Conventional home mortgage	Trouble during payment process	FL 34601	Web
I paid off my mortgage with XXXX XXXX XXXX on XX/XX/2021 and was advised that a satisfaction of mortgage would be submitted to the county of recording XXXX XXXX County FL ) within 60 days as required by state law ( based on my knowledge and review of Florida requirements of mortgagees ). I called XXXX XXXX XXXX on or around XX/XX/2021 to request status of the document as it was nearing the 60 days requirement. I was advised they were backlogged and could not give an ETA on when the document would be submitted, but that it would be completed as soon as possible. As of XX/XX/2021 XXXX XXXX XXXX still has not filed the satisfaction with the county clerk.
02/15/2022	Yes	Vehicle loan or lease Loan	Incorrect information on your report Account information incorrect	FL 33328	Web	Servicemember
Sun coast credit union committed insurance fraud. I was late on payments and my vehicle was out for repossession. Upon being notified I reached out and paid owed balance and repossession fees bringing the loan status to current. After this I continued making the monthly payment when XXXX contacted me stating the bike is out for repossession again by them. Sun coast credit union claimed a total loss on the motorcycle and took a payout leaving me to pay the difference of {$2800.00} which is still on my credit report. After talking to XXXX XXXXXXXX numerous times they are unwilling to do anything in the matter except take a settlement. This is just wrong.
11/26/2022	Yes	Payday loan, title loan, or personal loan Personal line of credit	Incorrect information on your report Account status incorrect	FL 33610	Web	Servicemember
I have been making loan payments on time until I got XXXX and had an issue with getting payments in due to the sickness. Made them aware and still got a late payment in XX/XX/2022. Then as I look on my credit report they closed the account and Im still making payments even though in XXXX and XXXX there were hurricanes being the issue and had to make a choose but when all was clear I still made the payments to bring it current every time and I have XXXX final payment of about XXXX dollars and they have not reported none of it but yet shows accounts closed when how is it closed when payments are being received and account is in good standing.
09/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33610	Web
These accounts were created without my consent. I did not authorize any of these transactions. XXXX XXXX Balance {$1100.00} opened XX/XX/XXXX / XXXX/XXXX Balance {$4500.00} opened XX/XX/XXXX SUNCST CU Balance {$2000.00} opened XX/XX/XXXX XXXX ( Original Creditor 11 XXXX ) XXXX opened XX/XX/XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX ) {$1300.00} opened XX/XX/XXXX XXXX XXXX ( Original Creditor : 01 XXXX XXXX ) Balance {$230.00} XX/XX/XXXX ( Original Creditor : XXXX XXXX ) Balance {$1100.00} XX/XX/XXXX ( Original Creditor : XXXX XXXX ) Balance {$10000.00} XX/XX/XXXX XXXX XXXX XXXX Balance {$34000.00} XX/XX/XXXX
06/10/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33619	Web	Servicemember
I deposit at a friend 's check into my account and they're giving me multiple excuse why they won't cash a check and the check is a good check and they're giving me the runaround and and am I supposed to be getting dividends paid for me every month which I complained about it and they didn't fix it and I think they're being on Fair with my money and the amount and I asked for an account audit of it and and they refuse to do that but the main reason writing this complaint is for the check that is good and they're refusing to cash it and they're giving me a different excuses for why they won't cash this check that is good
03/24/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Card was charged for something you did not purchase with the card	OH 44484	Web
on Thursday evening about XXXXXXXX XXXX a charge of {$1000.00} was made on my Mastercard by Suncoast Credit Union, a Florida Corporation. I never made such a request for this charge or gave authorization. I was notified shortly after by Mastercard about this charge and said it was not legitimate. They stopped payment and are in the process of issuing me a new card. This morning I contacted Suncoast but could not obtain any info due to my refusal to give them my SSN. I contacted the Attorney General Office in Florida this morning, they have no complaints about Suncoast and directed me to contact your agency.
10/03/2022	Yes	Checking or savings account Checking account	Closing an account Can't close your account	FL 32837	Web
Apparently someone opened a new checking account fraudulently using my name and social security number. the bank will not provide me with any information and will not close the account unless I complete a fraud package. I have a credit freeze with all three major credit bureaus and this bank should not have opened an account and now they are refusing to close it unless I complete their paperwork. They also will not disclose any information regarding the account to me and I have no way of knowing if I have been harmed in any way from this fraud. The name of the bank is Suncoast Credit Union.
08/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 34221	Web
I am a victim of identity theft and fraud. I am not responsible for a suncoast credit union account nor a XXXX account and the account is fraudulent. Suncoast credit union, XXXX and XXXX, XXXX and XXXX are in violation of the FCRA and are trespassing upon my person. The account needs to be removed immediately. A police report has been filed. No man nor woman making claims of a debt owed has verified Under the penalty of perjury that I, XXXX XXXX XXXX ; man, owing a debt to any institution. I, XXXX XXXX XXXX am a man. If not removed in XXXX hours I will take legal action. Its been over a year now.
12/08/2020	Yes	Mortgage Conventional home mortgage	Struggling to pay mortgage	FL 34667	Web	Older American
I applied for mortgage forbearance back in the first part of XXXX. It's now XXXX. Almost 2 months later. They keep telling me it's got to go to the board. I feel that they are dragging their feet. The mortgage forbearance runs out the end of XXXX. I was 6 weeks late with my my payment for XXXX when I applied. Have not heard anything yet. Have called and gone in. They keep telling my the same thing. Has to go to the board. I'm high risk so I'm unable to work right now. I'm a neck breather. I was cleaning houses for a living. I don't want to lose my house. What can I do? Please help. Thank you.
05/01/2023	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	FL 34120	Web
I had a loan with Suncoast FCU for my XXXX XXXX XXXX. I traded the XXXX XXXX in for a XXXX XXXX. I kept the same insurance policy and limits, and just swapped the cars out. The limits for the XXXX XXXX XXXX and XXXX XXXX are the same and should satisfy Suncoast FCU requirements. The policy number is also the same, from XXXX, so there was no change to notify XXXX XXXX about. However, XXXX XXXX began charging me high amounts for not having insurance. All they had to do was utilize the same policy I gave them and they would see its always been insured since the day I left the lot.
10/22/2023	Yes	Checking or savings account Savings account	Closing an account Funds not received from closed account	FL 33971	Web
Suncoast Credit Union took my membership deposit after closing my account without warning me to give me the chance to withdraw my funds. After calling them, I learned that Suncoast charged me my membership deposit and any remaining funds as a fee. Suncoast never properly informed me that my account will close and take possession of my funds. I requested a refund but it was declined. My fianc had a similar issue with them at the same time and she was granted a refund. I believe Suncoast discriminated against me in retaliation because I am a former employee of Suncoast Credit Union.
02/19/2022	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	FL 34104	Web
Someone somehow got information about my bank account and printed a fake check and photoshopped my full name onto it and attempted and successfully put it into my checking account, the bank saw that the check was fake and put negative XXXX dollars on my checking account and I don't want to pay that money because I didn't do it my banking account is also locked because the bank 's security locked it automatically and they cant undo it. I went to a police station, and they gave me a site to go to and that site led me here. Contact me at XXXX Suncoast Credit Union Florida XXXX
08/23/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 341XX	Web
I have reached out trying to clear the charge off from XXXX on this one Suncoast Credit Union personal loan to all 3 bureau 's. It was beginning of Covid XXXX, got behind on simply one personal loan. When I find out they charged off the load against my credit, I immediately paid the entire balance off on the loan and it has a XXXX balance. This is affecting my credit rating, there is a XXXX balance, i need this removed please asap. I added a screen shot of the XXXX balance on the loan on my XXXX XXXX credit report snip it. Please get removed off my personal credit.
06/01/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Other problem	FL 33913	Web
attempting to fax in credit card statement reflecting a fraud charge on my account. i faxed in my statement on the following dates : XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX all sent to the fraud department fax number of : XXXX XXXX XXXX we are at the point to where my bank is telling me i need to fax in my statement yet another time. how am i suppose to feel about faxing it in again if they did not receive it the first 5 times. This is the first time I am ever claiming fraud with my bank and this is the treatment i am receiving.
06/21/2023	Yes	Debt collection Federal student loan debt	Attempts to collect debt not owed Debt was result of identity theft	IA 505XX	Web
I am writing this letter in reference to XXXX that your company is currently reporting to XXXX, XXXX and XXXX under my name. The account is being reported to have a derogatory rating which is very troubling to me! Ima worried about my credit because I was recently denied a loan and my existing credit accounts have increased my current interest rates. Please be advised that this negative rating has caused me some serious financial distress & will continue to cause me financial and emotional distress until it is resolved.
06/17/2022	Yes	Checking or savings account Checking account	Problem caused by your funds being low Overdrafts and overdraft fees	FL 33612	Web
They are merging debit transactions into ach and charging nsf fees as if a check was processed. No checks were written, no bearer documents processed. All fees were charged against automatic clearing house transactions or debit transactions. The fees are therfore illegally placed under laws describing and allowing said fees against checks. Furthermore none of the fees are the result of any real world loss or payment by the bank such as covering said transactions. Fees total {$140.00} for 5 alleged attempts.
12/22/2022	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	FL 34983	Web
I called Suncoast for the first time on XXXX to report a fraudulent account. I had to call an additional 4 times to finally reserve a fraud investigation form. I filled out and sent back the form on XXXX. On XXXX I reserved a bank statement in the mail. where I saw the account that had been opened had {$4900.00} in it, when I was under the influence the account was closed. I called the bank again, they would not give me any information about the account because I was unable to answer the security question.
06/01/2023	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Unable to receive car title or other problem after the loan is paid off	FL 336XX	Web
Paid off loam earlier than expected XX/XX/XXXX Asked for gap refund Which I added to contract Send Suncoast credit union also XXXX XXXX message about Gap refund Both parties in question denied I ever had the coverage I moved in XXXX of XXXX Found original contract Paid XXXX dollars for gap Insurance No one ever called Insurance company to cancel or Refund money I reached out to Insurance company for gap only to find out Insurance were currently active because Suncoast never canceled policy
09/24/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 33936	Web
I have previously disputed with XXXX, XXXX and XXXX regarding several accounts which I found inaccurate. Up to date, I have received no response nor proof that they are doing proper investigation with my dispute. They ignored my rights to obtain an accurate credit report. They are non compliant with the FCRA. These erroneous reports badly hurt my credibility. I'm certain that my rights as a consumer protected under the law have been violated by this inaccurate information.
10/18/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 34135	Web
I've disputed a paid charge off that was charged off in XXXX and paid in XXXX in Full. where account was reporting closed and paid charge off. fast forward to XX/XX/XXXX, the account shows reporting monthly on XXXX for the months of XXXX and XX/XX/XXXX as charged off, where it shouldn't have been. this account should not be reporting as charge off period after XX/XX/XXXX where the debt was paid. ive contact XXXX XXXX XXXX and XXXX and still no resolution
08/14/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Public record information inaccurate	FL 339XX	Web
I received a rejection letter from my bank ( truist ) stating i was unable to co-sign a XXXX dollar loan for a family.The letter stated the following reasons : Delinquent credit, Foreclosure.I was never on a loan of another person, my mother passed away and the bank Suncoast schools credit union took back her condo. I had no financial responsibility to her loan and was not on the loan. I have perfect credit, never late and paid off XXXX homes years early.
12/30/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	FL 342XX	Web
APPLIED TO XXXX ( XXXX ) AND XXXX ( XXXX ) AND SUN COAST CREDIT CARD AND SAID THEY ALL COULD NOT APPROVED UNABLE TO VERIFY MY IDENTITY. I TRIED TO SUPPLY INFORMATION TO ACCOMMODATE AND THEY SAID IT WAS TOO LATE AND RAISES ALARM WAS THAT THE REAL REASON AND ALLOWING ME TO FIX PROPERLY WITH THEM. OR ARE THEY JUST BEING DISCRIMINATING OR LIEING. THEY WOULD NOT GIVE NO MORE INFORMATION OR ALLOW ME TO CORRECT. FLORIDA FEDERAL BANKRUPTCY XXXX XX/XX/2021 2021
11/16/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33461	Web
In accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights. 15 USC 1681 Section 1602 states I have the right to privacy. 15 USC 1681 Section 604 A section 2 : it also states a consumer reporting agency can not furnish an account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose.
01/24/2021	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33907	Web
On XX/XX/2020 my bank account was hacked at XXXX XXXX XXXX Even though I have never done large transactions in my life. The bank failed to noticed that in that month over {$10000.00} dollars was removed without my consent and knowledge. I tried calling the fraud department and the told me since my name was used, they assumed it was me. No restriction was put no call was made to me to see if indeed it was me making those transactions.
10/20/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33615	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/29/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33510	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/27/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 335XX	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/20/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33615	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/15/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33625	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/15/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33625	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/14/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33614	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/05/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 336XX	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/04/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	TX 77015	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/28/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 335XX	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33615	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/18/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33909	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/18/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	IA 505XX	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33625	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33625	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/13/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33614	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/11/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33510	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
08/02/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33615	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
10/17/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33625	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the XXXX financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
10/17/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33625	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the XXXX financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
06/25/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33901	Web
These accounts don't belong to me. Please remove them form all 3 credit reporting agencies. please see below the list of accounts that are reporting derogatory on all 3 credit reporting agencies : 1. Identity Theft XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account Number : XXXX This is not mine. 2. Identity Theft SUNCOAST CU Account Number : XXXX This is not mine. 3. Identity Theft XXXX XXXX Account Number : XXXX This is not mine.
08/18/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Card opened as result of identity theft or fraud	FL 32303	Web
Received a debit card in the mail with my name form Suncoast Credit Union I never contacted or opened an account XX/XX/22. I also received an email from the bank saying a new account was made in my name. I called the Suncoast credit union to inform them that was not me and they stated they would have to send me a digital identity thief package for me to fill out in order to close account. I did not receive that email package.
07/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33612	Web
The presence of a derogatory rating on my account is causing me great concern. I am deeply worried about the impact it may have on my credit. It has already led to the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
07/20/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33615	Web
The presence of a derogatory rating on my account is causing me great concern. I am deeply worried about the impact it may have on my credit. It has already led to the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
07/19/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33909	Web
The presence of a derogatory rating on my account is causing me great concern. I am deeply worried about the impact it may have on my credit. It has already led to the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
07/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33510	Web
The presence of a derogatory rating on my account is deeply concerning to me. I am worried about the impact it may have on my credit, as it has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the significant financial and emotional distress this negative rating has caused me and will continue to cause until it is resolved.
07/05/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 336XX	Web
The presence of a derogatory rating on my account is deeply concerning to me. I am worried about the impact it may have on my credit, as it has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the significant financial and emotional distress this negative rating has caused me and will continue to cause until it is resolved.
07/03/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33615	Web
The presence of a derogatory rating on my account is deeply concerning to me. I am worried about the impact it may have on my credit, as it has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the significant financial and emotional distress this negative rating has caused me and will continue to cause until it is resolved.
01/08/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Other problem	FL 33907	Web
XX/XX/21 XXXX recieved a call from XXXX ( XXXX ) XXXX robot advertising reduction in visa interest rate ( not from my bank or any named bank but from XXXX fl ) and I could hear someone answer over the robot, then get quiet and heard messaging over XXXX , I ignored the prompt and said I can hear your XXXX messenger in the background and they hung up on me quickly after.
11/14/2022	Yes	Checking or savings account Other banking product or service	Managing an account Problem accessing account	FL 33566	Web	Servicemember
I had someone break into my account and steal everything. I filled out a fraud form and the bank said it would take 10 business days to investigate. i am on business day XXXX, I still have no access, no money and when I call, I get XXXX help. I live paycheck to paycheck and have had to max out credit cards and borrow money because I can not get into my account.
05/14/2022	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 34601	Web
On XXXX22 we were victims of a scam, they used our Suncoast credit union account to cash over {$5000.00} in checks and the credit union is holding us responsible. Even though when we were contacted by the thieves, we called and verified that they were affiliated with Suncoast credit union and they had recommended us for the credit building services.
01/26/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem when making payments Problem during payment process	FL 34608	Web
XX/XX/2023 a late payment was issued and Suncoast Credit Union did not walk me through to setting up automatic payments. In audio transcripts since XXXX no one has walked me through a process that is not easy. The procedure is very difficult to do and they never said it involved me NOT logging in to set up automated payments.
05/14/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	AL 35803	Web	Servicemember
Someone used my name and address to open an account at Suncrest Credit Union. They then overdrew the account by {$100.00}. I contacted Suncoast and they said they would send me a financial fraud reporting email. Instead they turned it over to a collection agency named XXXX who is now attempting to collect the false debt.
07/25/2023	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Unable to receive car title or other problem after the loan is paid off	FL 336XX	Web
Paid off Suncoast credit union for XXXX XXXX XXXXe Tried to start Refund for Gap Suncoast Insurance agent stated Gap Insurance expired 90 days after purchasing car I should have file in XXXX XXXX had full coverage Insurance also Gap Insurance from Purchase to End Paid for 5 year Gap Insurance Vehicle Paid off Early
05/20/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 341XX	Web
CFPB Write up XXXX accordance with the Fair Credit Reporting act XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
11/10/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	FL 33563	Web
A CHARGE OFF ON YOUR CREDIT REPORT MEANS THE DEBT IS CONSIDERED INCOME ACCORDING TO THE IRS. FCRA STATES IT IS UNLAWFUL TO REPORT INCOME ONTO YOUR CREDIT REPORT. Account Details Account status Closed Type Credit Card Responsibility Individual Account. Remarks Charged off account Times XX/XX/90 days late XXXX
11/09/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33579	Web
my government funds are placed in my account 5 days before I can have access to it. When items hit against the account before XXXX, when they say then can release the ACH, they still end up charging me {$29.00} overdraft fee which this should not have happened they are robbing people blind
03/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	GA 30093	Web
I WAS A VICTUM OF IDENITY THEFT SOME ONE OPEN ACCONTS IN MY NAME SUNCOAST CREDIT UNION {$1000.00} I SEND A FTC REPORT IN TO XXXX XXXX AND XXXX ABOUT THISS MATTER TWICW THEY HAVE NOT GOTTEN BACK WITH ME NOR REMOVE FROM MY CRDIT FILE. CHILD SUPPORT {$11000.00} CHILS SUPPORT {$35000.00}
08/20/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL XXXXX	Web
I have a loan with SUNCOAST CU. I have always made my payments on time. As you can see, I have always had a stellar payment record with this company. I tried contacting XXXX, XXXX, and SUNCOAST CU with no successful resolution. There was definitely an error on their part.
12/13/2023	Yes	Checking or savings account Checking account	Managing an account Problem making or receiving payments	FL 33570	Web
I was playing XXXXXXXX XXXX XXXX they refused to pay XXXX Ive put a lot of money into account and they refuse to pay so I want money I put into playing since funds to be paid out they wont pay and sincoast gave me some of my disputes then decided no makes no sense
01/20/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Credit card company isn't resolving a dispute about a purchase on your statement	FL 32159	Web
I was scammed by a sophisticated pseudo scam thru XXXX and I disputed 17 charges for which they only claim to do an investigation of which they didn't do and then turn around and agreed with XXXX that it was ok for me to be scam of over 90 thousand dollars.
07/06/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33852	Web
Someone has withdrawn {$3700.00} without my consent or permission out of my checking account. I had also went to the bank to try to resolve the issue with them and they just wanted to take me to court to resolve the issue.
07/28/2023	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	TX 75002	Web
Someone faking my identity opened an account with Suncoast Credit Union online. Received a debit card in the mail on XXXX The credit union has already froze the account but it seems this can happen with other banks.
11/22/2022	Yes	Mortgage Conventional home mortgage	Applying for a mortgage or refinancing an existing mortgage	FL 33579	Web
I was denied a mortgage from Suncoast Credit union and I believe I was discriminated against. The denial letter stated that I have excessive obligation to my income which is not true. I have paid everything on time.
02/10/2022	Yes	Payday loan, title loan, or personal loan Personal line of credit	Charged fees or interest you didn't expect	FL XXXXX	Web
On XX/XX/22, I sent Suncoast Credit Union a letter that they received on XX/XX/22 certified mail regarding my utilization. I gave them 10 days to correct the accounts and respond, and I have not heard back anything.
03/31/2021	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	FL 33619	Web
they violated my rights pursuant to 1692 ( D ) ( 1 ) any bad debt furnished on my report is ruining my reputation and a defamation to my character they also violated my rights to privacy pursuant to 1681 ( a ) ( 4 )
03/18/2023	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	FL 33563	Web
This debt was sold, legally paid in full for less then full amount. There for im not responsible for this-my information was sold including my social security number which is a violation code.
10/08/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	TX 75078	Web
I did an application for auto refinance and it was suppose to be a soft inquiry not a hard inquiry. Thats what I thought and thats why I did the application otherwise I wouldnt have done it.
11/27/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	NJ 07304	Web
My credit has been run multiple time by unauthorized companies that I don't have no relationship with. 5 times on the same date which XX/XX/2023 ( XXXX XXXX, Suncoast credit, XXXX XXXX )
11/14/2022	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33909	Web
Another customers check was mistakenly taking from my account in the amount of {$330.00}. and the bank wants me to wait 5 -10 business days for them to put the money back into my account.
03/13/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	OH 43615	Web
I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results.
07/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	FL 34653	Web
I filed a dispute, and regards to the incorrect item on my credit report, its been well over 30 days & I havent received any investigation results
01/21/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 34231	Web
I sent two letters to this company and they have failed to respond. I need them to validate these accounts by supplying everything I asked for.
09/19/2022	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	FL 33604	Web
My credit limit was {$15000.00} Ive paid nearly {$3000.00} prior the lawsuit. My balance should only be around {$12000.00} not {$18000.00}
02/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 32218	Web
SUNCOAST CREDIT UNION XXXX - reporting a past due balance to XXXX XXXX XXXX XXXX and XXXX XXXX This is against a violation under the FCRA.
10/20/2022	Yes	Checking or savings account Checking account	Closing an account Company closed your account	FL 33018	Web	Servicemember
Suncoast credit union closed my account, and I did not receive the money that I had in that account that was around {$20.00}.
09/16/2021	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33610	Web
A couple weeks ago I lost my wallet with my social and debt card in it. 3 weeks later it was fraud found on my bank account.
11/19/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 33971	Web
Hi, I notice some unauthorized inquires on my report. My auto loan of {$20000.00} is paid off already in full.
09/25/2023	Yes	Credit card General-purpose credit card or charge card	Problem when making payments Problem during payment process	FL 342XX	Web
Failure to due their lawful duty and credit my account appropriately. Please see attached paperwork.
03/19/2022	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Fraud or scam	FL 33431	Web
I was Messaged that my suncoast account was locked and that I should log in. Picture attached.
02/07/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33578	Web

02/05/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33909	Web

02/04/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33549	Web

02/03/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33594	Web

02/02/2024	Yes	Money transfer, virtual currency, or money service Money order, traveler's check or cashier's check	Problem with customer service	FL 33810	Phone

02/01/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	TX 76227	Web

01/24/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33161	Web

01/22/2024	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33610	Web	Older American, Servicemember

01/16/2024	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34667	Phone	Older American, Servicemember

01/12/2024	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33830	Web

01/10/2024	Yes	Vehicle loan or lease Loan	Repossession Damage caused or loss of personal items in vehicle during the actual repossession	FL 33549	Web

01/10/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 33604	Web

01/05/2024	Yes	Checking or savings account Checking account	Problem caused by your funds being low Non-sufficient funds and associated fees	FL 33511	Web

01/05/2024	Yes	Credit card General-purpose credit card or charge card	Closing your account Company closed your account	KS 664XX	Web	Servicemember

01/02/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33510	Web

01/02/2024	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34655	Referral

12/29/2023	Yes	Checking or savings account Checking account	Opening an account Didn't receive terms that were advertised	FL XXXXX	Web	Older American

12/28/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33615	Web

12/27/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 34482	Web	Servicemember

12/27/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 33615	Web

12/21/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33615	Web

12/18/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33625	Web

12/18/2023	Yes	Checking or savings account Checking account	Closing an account Can't close your account	FL 33547	Web	Servicemember

12/18/2023	Yes	Checking or savings account Checking account	Opening an account Didn't receive terms that were advertised	FL 32114	Web

12/18/2023	Yes	Checking or savings account Checking account	Managing an account Banking errors	FL 32713	Web

12/08/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33904	Web

12/08/2023	Yes	Checking or savings account Checking account	Managing an account Banking errors	FL 34613	Phone	Older American, Servicemember

12/05/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33610	Web

11/30/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33510	Web

11/29/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 33605	Referral

11/29/2023	Yes	Checking or savings account Checking account	Opening an account Didn't receive terms that were advertised	FL 32257	Referral

11/24/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33647	Web

11/23/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 34994	Web

11/21/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33615	Web

11/20/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 34207	Web

11/16/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 33905	Web

11/16/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33625	Web

11/16/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33625	Web

11/16/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34602	Phone

11/15/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Investigation took more than 30 days	FL 33614	Web

11/14/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33914	Referral

11/11/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 34210	Web

11/08/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33570	Web

11/07/2023	Yes	Payday loan, title loan, personal loan, or advance loan Personal line of credit	Problem when making payments	FL 34453	Phone

11/07/2023	Yes	Checking or savings account Checking account	Opening an account Didn't receive terms that were advertised	FL 33179	Web

11/07/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33990	Referral

11/01/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33510	Web

10/31/2023	Yes	Checking or savings account Checking account	Managing an account Problem making or receiving payments	FL 33605	Referral

10/30/2023	Yes	Credit card General-purpose credit card or charge card	Getting a credit card Application denied	FL 34638	Web

10/24/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33322	Referral

10/06/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 33612	Web

09/25/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34448	Phone

09/21/2023	Yes	Credit card General-purpose credit card or charge card	Fees or interest Problem with fees	FL 33610	Referral

09/20/2023	Yes	Checking or savings account Checking account	Closing an account Can't close your account	VA 23113	Referral

09/19/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 32693	Web

09/11/2023	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	FL 33870	Referral

09/09/2023	Yes	Checking or savings account Checking account	Closing an account Can't close your account	FL 33935	Web

09/07/2023	Yes	Credit card General-purpose credit card or charge card	Getting a credit card Problem getting a working replacement card	FL 33578	Referral

08/30/2023	Yes	Checking or savings account Savings account	Managing an account Deposits and withdrawals	FL 32159	Referral

08/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33637	Phone

08/14/2023	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	NJ 07452	Phone	Older American

08/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33967	Web

08/07/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 33976	Web

08/07/2023	Yes	Vehicle loan or lease Loan	Managing the loan or lease Billing problem	GA 31326	Web	Servicemember

08/05/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Card was charged for something you did not purchase with the card	FL 34453	Web

08/03/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 34479	Web

07/31/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33971	Web

07/31/2023	Yes	Checking or savings account Checking account	Managing an account Fee problem	FL 34606	Referral

07/30/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 34237	Web

07/29/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Other problem	FL 34212	Web

07/25/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33570	Web

07/24/2023	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Unable to receive car title or other problem after the loan is paid off	FL 34209	Referral

07/17/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 338XX	Web

07/17/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Card opened as result of identity theft or fraud	FL 32055	Web

07/09/2023	Yes	Payday loan, title loan, or personal loan Personal line of credit	Getting a line of credit	FL 34232	Web

07/02/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33607	Web

06/24/2023	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Problem while selling or giving up the vehicle	FL 322XX	Web

06/22/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33615	Web

06/20/2023	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	FL 33972	Referral	Servicemember

06/15/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33328	Web

06/13/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33523	Phone	Older American

06/08/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 33607	Web

05/23/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 33624	Web	Servicemember

05/22/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33513	Web	Servicemember

05/22/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33513	Web	Servicemember

05/19/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33523	Referral

05/10/2023	Yes	Checking or savings account Savings account	Managing an account Problem making or receiving payments	FL 33605	Referral	Older American, Servicemember

05/05/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33563	Web

05/03/2023	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33612	Referral

04/21/2023	Yes	Money transfer, virtual currency, or money service Refund anticipation check	Fraud or scam	FL 33592	Web

04/19/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Application denied	FL 34243	Referral

04/19/2023	Yes	Mortgage Conventional home mortgage	Applying for a mortgage or refinancing an existing mortgage	FL 33609	Referral

04/18/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33578	Referral

04/17/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 34609	Web

04/12/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Application denied	FL 34243	Phone

04/12/2023	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	FL 34654	Referral

04/04/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33544	Web	Servicemember

03/27/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33711	Referral

03/27/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33480	Referral

03/24/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	NV 89101	Web

03/22/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Incorrect information on your report Account status incorrect	FL 32259	Referral

03/16/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 34325	Web

03/15/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	FL 34102	Web

03/14/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33936	Web

03/10/2023	Yes	Checking or savings account Checking account	Managing an account Fee problem	FL 33990	Referral

03/08/2023	Yes	Vehicle loan or lease Loan	Incorrect information on your report Account status incorrect	FL 33523	Referral

03/07/2023	Yes	Vehicle loan or lease Loan	Managing the loan or lease Billing problem	FL 33610	Referral

02/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33952	Web

02/13/2023	Yes	Checking or savings account Checking account	Managing an account Banking errors	FL 33570	Web

02/13/2023	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Loan balance remaining after the vehicle is repossessed and sold	FL 33976	Referral

02/08/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33317	Web

02/07/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 32258	Web

02/07/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Card was charged for something you did not purchase with the card	FL 33545	Web

02/07/2023	Yes	Payday loan, title loan, or personal loan Personal line of credit	Getting a line of credit	FL 34232	Web

02/01/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34120	Referral

01/30/2023	Yes	Debt collection Auto debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	FL 32837	Web

01/25/2023	Yes	Checking or savings account Checking account	Closing an account Can't close your account	FL 33617	Phone

01/11/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33617	Referral

12/30/2022	Yes	Debt collection Private student loan debt	False statements or representation Attempted to collect wrong amount	FL 33615	Phone

12/28/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 32606	Web	Servicemember

12/21/2022	Yes	Checking or savings account Savings account	Closing an account Funds not received from closed account	FL 33702	Referral

12/20/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34290	Referral

12/20/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33711	Web	Servicemember

12/15/2022	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 34120	Referral

12/09/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	FL 33584	Web

12/07/2022	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33909	Referral

12/06/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33510	Web

12/06/2022	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Fraud or scam	FL 33981	Web

12/05/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 34602	Web

12/04/2022	Yes	Checking or savings account Savings account	Managing an account Deposits and withdrawals	FL 34639	Web

12/02/2022	Yes	Vehicle loan or lease Loan	Getting a loan or lease Changes in terms mid-deal or after closing	FL 33908	Referral

11/30/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34219	Web

11/30/2022	Yes	Mortgage Conventional home mortgage	Applying for a mortgage or refinancing an existing mortgage	FL 33534	Referral

11/23/2022	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 34110	Web

11/21/2022	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Problem with paying off the loan	FL 34112	Referral

11/16/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33559	Referral

11/16/2022	Yes	Mortgage Home equity loan or line of credit (HELOC)	Trouble during payment process	FL 33954	Referral

11/15/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34205	Referral

11/07/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33301	Web

11/04/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	TX 76513	Referral

10/12/2022	Yes	Checking or savings account Checking account	Closing an account Can't close your account	VA 22124	Web

10/10/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	KY 41017	Web

10/10/2022	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 339XX	Web	Older American

09/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TN 37040	Phone	Older American

08/29/2022	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	VA 20186	Referral

08/28/2022	Yes	Checking or savings account Checking account	Closing an account Can't close your account	WA 98077	Web

08/25/2022	Yes	Checking or savings account Savings account	Managing an account Banking errors	FL 33569	Referral

08/23/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	NJ 08361	Web

08/18/2022	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33543	Web

08/18/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33613	Referral

08/09/2022	Yes	Mortgage Conventional home mortgage	Struggling to pay mortgage	FL 34731	Web	Older American

08/01/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 32810	Referral

08/01/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	FL 33604	Web

08/01/2022	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	FL 32703	Web

07/26/2022	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	GA 30533	Referral

07/25/2022	Yes	Checking or savings account Checking account	Managing an account Banking errors	FL 33511	Phone	Older American, Servicemember

07/22/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	FL 33308	Web

07/20/2022	Yes	Checking or savings account Savings account	Managing an account Deposits and withdrawals	FL 33604	Referral	Older American

07/20/2022	Yes	Checking or savings account Savings account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33604	Web	Older American

07/15/2022	Yes	Checking or savings account Other banking product or service	Managing an account Banking errors	IL 60005	Web

07/13/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34997	Referral

07/08/2022	Yes	Vehicle loan or lease Loan	Incorrect information on your report Account status incorrect	FL 33523	Referral

07/08/2022	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	TX 78578	Phone	Older American

07/05/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Incorrect information on your report Account status incorrect	NC 27527	Web

06/25/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Improper use of your report Reporting company used your report improperly	FL 32818	Web

06/23/2022	Yes	Checking or savings account Other banking product or service	Managing an account Problem using a debit or ATM card	FL 34120	Referral

06/21/2022	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	WA 98226	Referral

06/08/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	TX 78578	Phone	Older American

06/07/2022	Yes	Checking or savings account Checking account	Managing an account Banking errors	FL 34119	Referral

06/06/2022	Yes	Checking or savings account Checking account	Opening an account Account opened as a result of fraud	VA 22203	Web

06/06/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 32218	Web	Servicemember

05/31/2022	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Unable to receive car title or other problem after the loan is paid off	MA 01843	Referral

05/24/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Getting a credit card Sent card you never applied for	VA 22207	Web

05/23/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 34112	Web

04/12/2022	Yes	Checking or savings account Savings account	Problem caused by your funds being low Non-sufficient funds and associated fees	FL 33647	Web

03/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 32303	Web

03/22/2022	Yes	Mortgage FHA mortgage	Closing on a mortgage	FL 33067	Web

03/21/2022	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33983	Referral

03/11/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 34442	Referral

03/09/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	FL 33909	Web

03/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 33619	Web

03/09/2022	Yes	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	FL 33680	Web

02/28/2022	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Problem with paying off the loan	TN 37745	Referral

02/26/2022	Yes	Mortgage Conventional home mortgage	Trouble during payment process	FL 33625	Web

02/11/2022	Yes	Checking or savings account Checking account	Managing an account Banking errors	FL 34638	Phone

02/07/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 339XX	Web	Older American, Servicemember

02/03/2022	Yes	Vehicle loan or lease Loan	Managing the loan or lease Billing problem	PA 16822	Referral

01/31/2022	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 33598	Referral

01/27/2022	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Credit card company isn't resolving a dispute about a purchase on your statement	FL 33991	Referral

01/25/2022	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	FL XXXXX	Web

01/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 34208	Web

01/19/2022	Yes	Payday loan, title loan, or personal loan Personal line of credit	Charged fees or interest you didn't expect	FL 33619	Phone

01/19/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 34453	Phone

01/04/2022	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33605	Referral

11/19/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	FL 33610	Web

10/28/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Unable to get your credit report or credit score Other problem getting your report or credit score	FL 34453	Web

10/13/2021	Yes	Vehicle loan or lease Loan	Incorrect information on your report Account information incorrect	NY 11101	Web

10/08/2021	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Lender trying to repossess or disable the vehicle	NY 10467	Web	Older American

10/06/2021	Yes	Mortgage Conventional home mortgage	Applying for a mortgage or refinancing an existing mortgage	FL 33637	Phone	Servicemember

09/30/2021	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Money was taken from your account on the wrong day or for the wrong amount	TX 78578	Phone	Older American

09/24/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33952	Web

09/13/2021	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Can't stop withdrawals from your account	FL 33613	Referral

08/25/2021	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Lender trying to repossess or disable the vehicle	FL 33907	Referral

08/02/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	FL 33617	Web

07/20/2021	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33936	Referral

07/01/2021	Yes	Checking or savings account Checking account	Closing an account Company closed your account	FL 33647	Referral

06/24/2021	Yes	Checking or savings account Checking account	Problem caused by your funds being low Bounced checks or returned payments	FL 33916	Web

06/04/2021	No	Checking or savings account Other banking product or service	Closing an account Funds not received from closed account	FL 33575	Referral

05/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33952	Web

05/03/2021	Yes	Checking or savings account Checking account	Managing an account Problem accessing account	FL 34138	Referral

04/23/2021	Yes	Checking or savings account Checking account	Managing an account Problem accessing account		Referral

04/20/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Problem with a purchase shown on your statement Credit card company isn't resolving a dispute about a purchase on your statement	FL 33970	Web	Older American

03/18/2021	Yes	Checking or savings account Checking account	Incorrect information on your report Information belongs to someone else	FL 33578	Web

03/04/2021	Yes	Credit card or prepaid card General-purpose credit card or charge card	Closing your account Can't close your account	FL 33966	Web

02/26/2021	Yes	Checking or savings account Other banking product or service	Managing an account Banking errors		Phone

02/23/2021	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33545	Phone	Older American

02/10/2021	Yes	Checking or savings account Savings account	Closing an account Company closed your account	DC 20017	Phone	Servicemember

02/09/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33905	Web

02/08/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Was not notified of investigation status or results	FL 34639	Web

02/04/2021	Yes	Mortgage Home equity loan or line of credit (HELOC)	Trouble during payment process	FL 34606	Phone

02/01/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	FL 34105	Web

01/28/2021	Yes	Checking or savings account Checking account	Incorrect information on your report Account status incorrect	TX 75208	Phone

01/25/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 34105	Web

01/22/2021	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 33990	Referral

01/21/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33510	Web

01/12/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	MA 02122	Web

12/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 33570	Web

11/26/2020	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34211	Web

11/16/2020	Yes	Checking or savings account Checking account	Managing an account Problem using a debit or ATM card	FL 34207	Referral

11/09/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33908	Web

11/03/2020	Yes	Checking or savings account Other banking product or service	Incorrect information on your report Account status incorrect	WA 98034	Referral

10/22/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 33511	Web

10/19/2020	Yes	Payday loan, title loan, or personal loan Personal line of credit	Getting a line of credit	FL 33770	Postal mail

10/19/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	PA 19141	Web

10/09/2020	Yes	Vehicle loan or lease Loan	Problems at the end of the loan or lease Unable to receive car title or other problem after the loan is paid off	FL 34266	Phone	Older American

10/01/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	FL 33907	Web

10/01/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 33993	Web

09/23/2020	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Other transaction problem	OH 44505	Web	Servicemember

08/24/2020	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Can't stop withdrawals from your account	FL 33534	Phone

08/21/2020	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 33544	Referral

08/19/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 34135	Web

08/10/2020	Yes	Checking or savings account Checking account	Credit monitoring or identity theft protection services Billing dispute for services	FL 33542	Referral