Storehouse Mortgage, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/30/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • TX
  • 78758
Web
The website https : thetexasmortgagepros.com advertise rates on their website without disclosing the criteria for the rate and apr. When I called and asked for a rate, I was quoted a whole lot different rate than what the site is advertising. After a lot of questions, I was told those rates are for " preferred '' borrowers only without disclosing what a " preferred borrower '' is or what constitutes a " preferred borrower ''. The advertised rate is nothing but a bait and switch strategy.