Sterling Infosystems Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • IL
  • 604XX
Web
I submitted XXXX open complaint about sterling so for my education I sent sterling my XXXX XXXX and I sent it to XXXX the client that assigned sterling to do the background check. XXXX had my bacholer degree for full XXXX months once i spoke with XXXX from sterling he yells and said if he adds my XXXX XXXX to the background check the others wont get the jobs and its not fair so its about the other who wont get my job and i dont matter XXXX my background with a lie to reach such goal. yet he added the reason i got rejected also becuase of criminal background too and once i told him look at the criminal background check it says clear there is no criminal, and i had him to look it was i had to double him on that. so yes check this guy from sterling i dont wish him to loose his job the way i did for the others too.its like he need to not sacrify me for the others nor himself yes its tiny fix that he doesnt mind to it as he said, instead have XXXX knows how to reject consultants without lying on their background check. so summary on : if you look at the attached pre adversterling document .it started my background check XXXX while the job offer and documents submitted on XX/XX/XXXX its like do they try to hide a month by not paying attention to the difference between XX/XX/XXXX and XX/XX/XXXX. So sterling did my background check in days and if you look at each request it didnt take XXXX days to come back with clear results. but the hiring XXXX of XXXX that requested the background check who already got my XXXX XXXX for XXXX months, told me she wont clear my background check, where she went and checked education reasons, as i understood she does that as habit and im not the only person she did this to them she wants to find something in order not to clear the background check so she choose the education. this Hiring XXXX have friends cover her all the time while none telling her what are the rules and procedures for her learn them so she repeat lie on the background checks where us as individuals had to complain and spend months on these complaints where if this Hiring mangers learned them she save our time and her friends time. I conma, sterling both knows I have XXXX XXXX intentionally XXXX and sterling removed my XXXX XXXX else that guy from sterling yelled, if he fixed it others would loose their chance in my job. so the second problem sterling asked and emailed XXXX to add request to add my XXXX XXXX to the background check while XXXX have my XXXX XXXX. and sterling also got copy of my XXXX XXXX and they refuse to add it to my background check the guy who i spoke to from sterling yelled it mean he knows i have XXXX XXXX already highly he is the XXXX who removed it. sterling refuse to add my background check my bachelor while they have it and they dont to pick and choose what they want .please have sterling add my XXXX XXXX to my education, sterling tuff lady knows that the people who took my position all with bachelor degrees, they all just have XXXX XXXX becuase sterling did their background check, but yet they saw that and they fine with that and their employee yells if he update and add my XXXX XXXX all these XXXX employee wont get my job, its XXXX biased and hate and lies in the background check yet he yells. so sir please sterling tuff lady still refuse to add my XXXX XXXX to my education .they cant partially add or remove anything for their hiding clear agenda in order to satisfy the hiring XXXX of XXXX wish inorder to replace me with someone else becuase they feel bad for that person. its like i request my XXXX XXXX on my background check and i got confirmed email it got included so why they refuse to add it in my background check yet they repeat same statment they refuse to add my XXXX XXXX and they hiring bachelor degrees and its like they play such game talk to XXXX, and XXXX say talk to sterling and yet im the one who did XXXX years of XXXX XXXX XXXX XXXX masters and barchelor. it took XXXX days for for sterling to get my background check becuase it was already in the system but yet full of XXXX and biased iconma bought them as client its like i have XXXX XXXX that took full XXXX years and i worked hard and sterling refuse to add my XXXX XXXX. sterling works on XXXX on strong relation ship, check the owner of sterling website its very close to XXXX name it was ican. ( rhyming ) so yes intentionally sterling dropped my education, the guy from sterling asked me to add my employers from my past employment history, where i replied add my XXXX XXXX, but he is the same one who yells if i add your XXXX XXXX the others would loose and wont get my job offer ( meaning the ones who XXXX choose will loose my position because they were my replacement he feels angry to degree he yelled ) its like he lied on my background check and yet he yells. so please sterling cant just pick and choose what they want to cite for my education i already submitted my bachelor couple of times before the background started and yet i have emails before the background started to add my XXXX XXXX and i got confirmed on such request from XXXX from XXXX in his replied email. so yes my education cost me XXXX years as XXXX XXXX XXXX long hours and long nights and XXXX XXXX and XXXX masters and yet they want me not to say word master and yet they dont want to add world XXXX and yet they dont want to pay my rent and yet i dont want that job but i want my background report to reflect that my education is not the reason behind XXXX reject to give me the offer. the way it was so easy for sterling to do my background check in XXXX days. where sterling background check will pop out in same speed with i got rejected for lack of education. and yet I want XXXX and sterling not to say criminal record too becuase my record is clear and for them not cite XXXX XXXX becuase once i got interviewed the interviewer knew XXXX not XXXX.. its like i had XXXX security clearance that why it was easy to get my background check in XXXX days becuase it was already in the computer system. so again they have my XXXX XXXX and the guy i spoke to who i belive is the XXXX who did my background check same guy who yelled if he add my XXXX XXXX others wont get chance in my job offer need to add my XXXX XXXX. so for now they keep playing me like this XXXX says we dont do background check and wont request my XXXX XXXX to be on my background check where intentionally XXXX and sterling removed my XXXX XXXX please help me
01/10/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30324
Web
There is information that on my consumer report that is a result of identity theft. I did not provide written permission of instructions for the identified transactions to be reported on my consumer report. I am requesting that the reporting of this information be blocked and deleted. As a federally protected consumer I'm seeking proof of the alleged debt, under the doctrine of estoppel by silence, Engelhardt v Gravens ( Mo ) 281 SW 715, 719, I may presume that no proof of the alleged debt, nor therefore any such debt, in fact exists. In a good faith effort to resolve this matter amicably, I demand for proof of the debt, specifically the alleged contract or other instrument bearing my signature in wet ink, as well as proof of your authority in this matter. Absent such proof, you must terminate this collection action and correct any erroneous reports of this debt as mine. For the record, I state again that as I have no account with you, nor am I your customer, nor have I entered into a contract with you, I must ask for the following information : 1 ) Please evidence your authorization under 15 USC 1692 ( e ) 15 USC 1692 ( f ) and USC 1692 ( g ) in this alleged matter. 2 ) What is your authorization of law for your collection of information? 3 ) What is your authorization of law for your collection of this alleged debt? 4 ) Please evidence your authorization to do business or operate in the state. 5 ) Please provide proof of the alleged debt, including specifically the alleged contract or other instrument bearing my wet signature. You have 7 days of this notice to respond. Your failure to respond, on point, in writing, hand signed, and in a timely manner, will work as a waiver to any and all of your claims in this matter, and will entitle me to presume that you sent your letter XXXX XXXX XXXX in error, and that this matter is permanently closed. Your continued silence is unacceptable. Either provide the proof or correct the record to remove the invalid debt from my credit files with the three-primary credit-reporting agencies. You are currently in violation of the Fair Credit Reporting Act and the Fair Debt Collection Act. I can't obtain housing or employment due to the violations on my credit file. Failure to respond within 7 days of this letter will begin my small claims action against your company. I will be seeking { {$5000.00} } in damages for the following : XXXX ) Defamation 2 ) Negligent Enablement of Identity Fraud 3 ) Violation of the Fair Credit Reporting Act After obtaining the judgment against your company, I will obtain a Writ of Execution from the Sheriffs office in your county and I will begin the process of attaching property or funds to satisfy the judgment. For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims. I am requesting that the reporting of this information be blocked and deleted. My request to block is not being made in error ; nor is my request to block being made on the basis of a material misrepresentation of fact by me relevant to the request to block the identified transactions. You are in violation under 15 U.S.Code 1681i ( 5 ) removal of Inaccurate/Invalidated Credit Information and 15 U.S.Code 1681 ( e ) ( b ) Compliance procedures maximum possible accuracy & section 604 15 us code 1681 B. The identified transactions are not information related to any transaction by me as the consumer ( see attached )
11/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • IL
  • 604XX
Web
back ground check complaint against sterling so they created PRE-ADVERSE ACTION NOTIFICATION which states i dont have education and being denied employment because i dont have education where i have emailed from XXXX confirming that they submitted my XXXX XXXX to the background check they included my XXXX XXXX to the background check, which XXXX sat on my XXXX XXXX for more than two months where sterling got my XXXX XXXX before they produced the background check because i spoke with the guy who did my background check who said adding my XXXX XXXX to this background check takes him a minute but if he adds my XXXX XXXX, the person who took my job offer and replaced me will loose his chance in my job offer.its like this guy screamed as its ok to lie on my background check for this person to be able to replace me and yank the job offer. and take the job offer. and yet that guy from sterling refused to add my XXXX XXXX to the background check as much i asked repeatedly yet he asked me to add my employment history to the background check without the need to get a request from XXXX but he rejected with prejudice to add my XXXX XXXX to the background check. yet now sterling still refuse to add my XXXX XXXX while they had copy of it i sent it multiple times. and i also noticed they say my XXXX XXXX is completed yet they posted completed and yet on another field they posted enrollment not degree. yet they also claim they are so accurate they listed XXXX XXXX without even word master or bachelor as style of hate and racial style to reflect me as someone without education where XXXX XXXX XXXX XXXX two years. its like they listed XXXX XXXX in very ugly style, as i was on XXXX XXXX without seeking any program or degree. so summary PRE-ADVERSE ACTION NOTIFICATION i want to be removed becuase it was based on the lie i dont have education so yes XXXX from sterling XXXX woman with close relation ship with XXXX where she refuse to give me my basic rights and delete this report of sterling its like she update the report with same hate and discriminations refusing to remove PRE-ADVERSE ACTION NOTIFICATION ( for the next employer to read ) where it says i got denied employment because i dont have education where next employer will read her hate as stamp on my credit report yet i receive XXXX calls who scars me in order to not ask for my rights weird disturbing calls, as XXXX have rights to lie on my background check tuff callers and i dont. where yes XXXX should follow best practice by not lying on our background check so the time cfpb sent ftc my complaints i got disturbing calls and when ever any activity for such matter i receive weird calls. so please dispute sterling background report and ask someone else handle this other than XXXX XXXX XXXX this woman is XXXX and not following the guide lines very tuff and twisted. so yes if sterling say they cant remove PRE-ADVERSE ACTION NOTIFICATION please enforce it and just rip such abuse remove and destroy this full background check. its like they say they acurate have them stamp their error too and the date of update their errors ( its like why they dont add the date for such event too ) please its hate act from their client XXXX where blindly XXXX XXXX XXXX XXXX orders from them
08/28/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • GA
  • 30296
Web
I would like to file a official complaint against Sterling ( A company that conducts background checks ). In regards to my background check that was conducted by their organisation. I wrote a letter along with my official dispute / complaint case number. I provided evidence along with my request ; that the alerts found on my record stating the offense description of ( XXXX XXXX XXXX ). Be removed from my background check conducted by Sterling. The prosecutor in my case declined to prosecute me ; because there was no credible evidence against me and the judge ruled in my favor. Rendering a judgement of XXXX XXXX. I took the initiative to pay for myself, and obtain from my local police department of XXXX, Georgia on XX/XX/2020. The evidence that clearly shows that I have a clean criminal record with no charges ever brought up against me. The issue that was disturbing to me about this company and their employees ; and made me compelled to take this complaint to another level is ... the way they handled my dispute. Every representative of this company that I spoke with clearly did not want to listen to me or take my complaint seriously. They all told me that it was pointless for me to file a complaint without proof of a expungement from my local courthouse of XXXX County Georgia. Without even giving me the opportunity to present my evidence they had already made up in their mind that they were not going to grant me ; any type of service or removal off of my record. Without even seeing my evidence. Which was very unprofessional to me. The laws that are governed by this country of the United States ; everybody is due their day in court or the opportunity to present their case. I was contacted by a representative of their company on XX/XX/2020. I can tell by her demeanor that she really just called me just ... to say she followed up and did her job and tell me the company was not going to listen to my side of the story and be fair about the situation. The only reason she gave me two or three minutes to plead my case is to say that she was courteous. I explained to her that I had evidence to submit in my case and I will be faxing that evidence over to her the same day that she called. She again disregarded everything that I told her and stated she will send me an email, with her contact information. I could forward my expungement paperwork from the XXXX County courthouse. When ever they decide that it is safe for them to open back up. We all know this world and country are in a pandemic and there is no guarantee of an exact date of the government courthouses opening up. She stated herself to me on that phone call ... that she called and saw for herself that the courthouse was closed until father notice.
09/19/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MO
  • 654XX
Web
On XX/XX/XXXX, I agreed to have a background check with Sterling Talent Solution. This was a requirement as I just got hired with XXXX XXXX. At XXXX, I received an email confirming that my background check was complete. Under DOJ XXXX XXXX XXXX, my result was XXXX XXXX. According to the New York XXXX XXXX XXXX XXXX XXXX XXXX, a Level XXXX XXXX XXXX is someone who is an offender that is at low risk of repeating the offense. After I found this out, I immediately called the company asking to dispute the claim. I have never been accused, convicted, or gone to court for anything of this matter. They said there was nothing that I could do because the report was done. After that call, I made numerous calls to see if this report had any actual truth. After speaking with the Department of Justice XXXX XXXX XXXX, they told me that I am not and never have been on their registry. They furthermore explained to me that two errors could have occurred. One : The information was entered incorrectly. XXXXwo : There was an error in the footnotes. They directed me towards the XXXX XXXX XXXX registry to prove to them that I was not on the database. I called Sterling Talent Solution again and emailed the documentation that displayed that I was not on the XXXX XXXX XXXX and had the confirmation confirmed by the Department of Justice. They claimed that as the report was already done ; there was still nothing I could do. No editing to my report or second report done. For this reason, I feel my Fair Credit Reporting Act rights has been violated. After closely examining my background check, it confirmed that my rights was guaranteed by FCRA. More specifically, the right to dispute and correct inaccurate information, and their legal responsibility to investigate claims made against my report. They have been negligent and refuse to investigate the claim made against me even though I have provided sufficient proof. Today, XX/XX/XXXX, they claimed that no error was made on my report in an email. They said that the XXXX XXXX was meaningless, but no employee told me that after the numerous calls I had with them. I feel the only reason they said that is I said I was talking with my legal counseling to see what my options were. My job that I beat dozens of candidates to get is now being called into question over this. I am upset that they could care less that a faulty report is costing me an amazing job.
09/27/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • OK
  • XXXXX
Web
The issue is at this point I can not get a copy of my report, even though it was requested. The report was completed today XX/XX/2023 ( which I don't understand how because I just completed the drug screening yesterday and that is supposed to be in the report as well. ) When I log into the XXXX XXXX, the background report is there. When I click on it says " retrieval error, '' and does not open- so I have no access to the report. Now prior to this, XXXX did not send me the information for the background check or the drug screen after I was pushed through by the company to move forward. I reached out to the company and was told I did not respond to their email and they have confirmation they sent the email. I advised the XXXX that is incorrect. I had to call Sterling several times ( about XXXX or so ), Sterling even told me that the person at XXXX probably did not know the correct info or didn't know where to look or something to that effect- not exact words, so I told the XXXX and she says she does have access and they told them I did not respond. When I called back, the XXXX rep said they had not received anything from the company I applied with for me to have a background check or drug screen which is because they probably made an error in registering me. So the company XXXX told me to call the hotline for help with their company and I left a message, but I called XXXX back. I received a voicemail ( which was transcribed in my phone ) from XXXX admitting they did not send it because she could not find it in the system that they sent it. They need to tell the company I applied with they made this horrible mistake because I could have lost out on this position due to their errors and it makes me look distrustful. Currently, where I am, I can not get a copy of my background report and no one there is telling me why it gives me a retrieval error. I called and talked to about XXXX people and then I asked XXXX for a supervisor and he transferred me to someone I spoke to earlier, XXXX, and he was not a supervisor. I don't appreciate this. I am currently waiting for XXXX whom I was told is a supervisor. XXXX transferred me to XXXX, who told me I should get the report today even though I told him the email said XXXX hours. XXXX said the drug screen was on it as well. At this point I am waiting to see the background so that I can make sure there were no other mistakes made.
05/29/2015 Yes
  • Other financial service
  • Foreign currency exchange
  • Customer service/Customer relations
  • CA
  • XXXXX
Web Older American
I am submitting a complaint in regards to a background check performed by Sterling Infosystems. I had recently applied for employement with XXXX for a warehouse job in thier XXXX California location. Staff Management/XXXX is the contracted company used for hiring process. I qualified for every step in the process until the background check. Sterling Infosystems is also contracted to do the background check. I recieved an email and regular mail copy of the background check and the " Notice of Adverse Action '', disqualifying me for employement. The " Criminal Background Check '' information was correct. The problem was that this information was not only misinterperated but due to the in ability to read and understand the court doc info the agency or Staffing company both tagged the information as " High Risk ''. The court dcoument were transcribed, are not an Official Signed copy of the original court docs. Sterling Infosystems claims that there are XXXX ( XXXX ) seperate charges of a XXXX ( c ) XXXX, that is incorrect. The information shows XXXX Docket/case numbers which represent " Transfer of Juricdiction '' from XXXX California to XXXX California. This is due to my moving to another county. The Incidents are the same within 1 day, again typo error. In the " Additional Information '' field you see the transfer to XXXX XXXX but is the same case/charge. Both Sterling Infosystem and StaffManagement XXXX were made aware of this problem vis a phone call using XXXX XXXX of Staff Management and XXXX from Sterling Infosytems on Thursday XXXX XXXX. I have not had any further contacts with Sterling or XXXX regarding this issue. I am troubled that the background check company was neglegent/incompitent in reading the court document and risking my employment with XXXX. Once again the information on criminal background check is correct but was not interpreted correctly by said professionals. I want this claim investigated and all parties made responsiable for this crime in it self, fraud claims, to correct thier said expert positions in background checks. Same goes for Staffing ManagementXXXX, they too did the same or may seek damages for violations to FCRA. Sterling InfosystemsXXXX XXXX XXXX XXXX XXXX, NY XXXX ( XXXX ) XXXX Management XXXX XXXX XXXX, Illinois XXXX XXXX XXXX XXXX, Illinois XXXXXXXXtele ; XXXX
12/07/2016 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • CO
  • 80120
Web
On XXXX XXXX, 2016, I responded to an online ad for a XXXX position for XXXX XXXX XXXX XXXX disclosed online, their background requirements and the process for securing a job. Their background check screening goes up to 7 years so I applied for the position. Later, I learned that XXXX XXXX background check requirements was misleading when I received a copy of my background report from Sterling XXXX XXXX the " Background Screening Service '' where my background check revealed that a 7 plus year background screening was performed on me which, I was not aware of nor did I authorize XXXX XXXX or Sterling XXXX to do. On XXXX XXXX, 2016, after I received my report from XXXX XXXX. I immediately requested that Sterling XXXX investigate the errors on my report and demanded to know why their company disclosed information to XXXX XXXX that was more than several years old. I believe Sterling XXXX clearly knew what they were reporting and how far back that they were reporting this information to XXXX XXXX. I believe that they deliberately distorted and lied about my clean motor vehicle record and there were a couple of dismissed cases on my report that were more than 15 years old, that Sterling XXXX XXXX reported to the employer. On XXXX XXXX, 2016 I received an email from Sterling XXXX Representative " XXXX '' stating that she completed the investigation and that she sent me a copy of my report but, I have yet to receive it. Even if, Sterling XXXX send me this report, the damages have already been done. XXXX XXXX sent me a new email on XXXX XXXX, 2016 with a second and final decision not to hire me. I believe that Sterling XXXX is at fault for this and for violating the Fair Credit Act. I feel that I have a right to sue for damages in the state or federal courts and I need to know how to proceed in this case. I am going to attach a copy of the email I wrote to Sterling XXXX CEO XXXX XXXX and XXXX XXXX. Representatives in regards to my complaint against both companies and I 've attached a copy of the background check that was emailed to me by XXXX XXXX including an online link to XXXX XXXX background check requirements. Here is a copy of the online link : XXXX. I have a copy of my actual background and motor vehicle record at your request. Sincerely XXXX XXXX
03/31/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • WA
  • 980XX
Web Servicemember
XXXX XXXX XXXX was contracted by a prospective employer to perform my background check. I provided contact information for my prior employer XXXX and a contact name and number, they failed to contact the company and or the direct manager contact I provided. They completed the background check, and they submitted the background report to my prospective employer and indicated my time and service length was in accurate. They put down that I worked at XXXX for 1 year and 8 months, simply because they were lazy and did not want to do the requisite call into HR at XXXX and or my contact to verify my complete length of employment. I worked at XXXX for 1 year and 9 months as a XXXX and 1 1/2 years as a XXXX XXXX. Instead of XXXX XXXX XXXX doing the legal work they are supposed to by law, they decide to skate their professional responsibilities and submit a non-accurate employment timeline at XXXX to my prospective employer. The report indicates a consider on this employment verification, when they should have called HR or my contact which would have provided the accurate timeline which I put down in the initial background check and would have closed this employment verification as complete. FCRA and federal regulations require XXXX XXXX XXXX to meticulously VERIFY before submitting to client. In this case, they not only didn't call to verify - choosing instead to type into an automated system, but they never called after the data mismatch to properly and meticulously confirm with a Human being, HR rep or my point of contact at the company. They instead submitted the inaccurate information in the completed report to my prospective employer and put CONSIDER on the results which is 100 % not accurate and reflects my submission in a negative light to the prospective employer. XXXX XXXX XXXX has a long record of inaccurate reporting, they have had numerous lawsuits, class actions lawsuits, FCRA violations etc. I am reporting them for this and I am also filing an FCRA complaint forth with. They have tarnished my reputation, defamed my reputation and have caused undue harm and stress with this mistake.
02/27/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • IL
  • 61107
Web
I received a copy of my background report that is considered incomplete. No data was provided. I signed off a disclosure form that stated the following ... XXXX ( COMPANY ) may obtain from Sterling Infosystems , Inc. ( STERLING ), XXXX XXXX XXXX, XXXX XXXX, NY XXXX, ( XXXX ) XXXX, www.sterlinginfosystems.com, a consumer report and/or an investigative consumer report ( REPORT ) that contains background information about you in connection with your employment or employment application. If you are hired, to the extent permitted by law, COMPANY may obtain from STERLING further reports throughout your employment for an employment purpose without providing further disclosure or obtaining additional consent. The REPORT may contain information about your character, general reputation, personal characteristics and mode of living. The REPORT may include, but is not limited to, credit reports and credit history information ; criminal and other public records and history ; public court records ( e.g., bankruptcies, tax liens and judgments ) ; motor vehicle and driving records ; educational and employment history, including professional disciplinary actions ; drug/alcohol test results ; and Social Security verification and address history, subject to any limitations imposed by applicable federal and state law. This information may be obtained from public record and private sources, including credit bureaus, government agencies and judicial records, former employers and educational institutions, and other sources. If an investigative consumer REPORT is obtained, in addition to the description above, the nature and scope of any such REPORT will be employment verifications and references, or personal references. The information that was given to me does not contain what the reporting agency claims. Under the Fair Information Practice that governs the collection, maintenance, use, and dissemination of personally identifiable information about individuals that is maintained in systems as a background reporting agency in good faith should report ALL information pertaining to an applicant.
04/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 32209
Web
The XXXX XXXX XXXX This company ran a criminal background check on for employer XXXX XXXX : XXXX ( FL ) XXXX ( BILLCODE : XXXX ). However, there are some incorrect information was on background. The report also contain information on XXXX XXXX, which is not me and is not connect with me in anyway. The review following information below that is incorrect : Report requested on : XX/XX/2018 Report completed on : XX/XX/2018 Case Comments : Limitations on the DOJ 50 State XXXX XXXX search. 1. NEVADA : This search does not provide results from the State of Nevada, as by both statute and regulation, information from the Nevada XXXX XXXX Registry web site can not be used for employment purposes and can not be distributed commercially. 2. OREGON : This search has special conditions from the state of Oregon. Information is only provided for XXXX XXXX who have been designated as XXXX, as provided in ORS 181.585, who have been determined to present the highest risk of reoffending and to require the widest range of notification or are found to be a XXXX XXXX XXXX offender under ORS 144.635. *** CONFIDENTIAL BACKGROUND SCREENING REPORT *** ( INFORMATION CONTAINED IN THIS REPORT IS PUBLISHED IN ACCORDANCE WITH FEDERAL AND FL STATE LAWS ) REPORT SUMMARY COMPONENT IDENTIFIERS STATUS RESULT SSN Trace XXXX Complete Complete County Criminal Record XXXX, XXXX XXXX, FL-XXXX Complete Level1 State Criminal Repository XXXX, XXXX XXXX, FL-Florida Department of Law Enforcement Complete Level1 State Criminal Repository XXXX, XXXX XXXX, FL-Florida Department of Law Enforcement Complete Level1 Office of Foreign Assets Control XXXX, XXXX XXXX, XXXX, XXXX XXXX Complete Clear Office of Foreign Assets Control XXXX, XXXX XXXX Complete Clear DOJ XXXX XXXX Search XXXX, XXXX XXXX Complete Level1 DOJ XXXX XXXX Search XXXX, XXXX XXXX, XXXX, XXXX XXXX Complete Level1 Enhanced Nationwide Criminal Search XXXX, XXXX XXXX, XXXX, XXXX XXXX Complete Complete Enhanced Nationwide Criminal Search XXXX, XXXX XXXX Complete Cl
04/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37129
Web Servicemember
I was hired through XXXX to work at XXXX in XXXX, TN. When XXXX asked me to convert to a full-time XXXX employee XXXX I accepted and started the on-boarding process. Sterling Infosystems conducted my background check. The XXXX XXXX, TN courts reported to Sterling that I plead guilty for a wrongful arrest the Sheriff 's Office conducted on XXXX. My assigned public defender, XXXX XXXX, had me sign a retirement. I never plead guilty. When the background check came to XXXX 's attention, they refused to hire and instructed XXXX to terminate my employment. XXXX XXXX 's wrongful arrest was part of the ongoing extortion by the county at the request of the patent thief, XXXX XXXX XXXX who had stolen my invention years before. This XXXX employment manipulation by Sterling Infosystems, XXXX, XXXX, and the XXXX XXXX courts has resulted in 10+ years of unemployment with 8+ years of homelessness. And the extortion continues despite my constant reporting to federal authorities such as the XXXX XXXX field office and TN XXXX headquarters in XXXX. To continue the coverup, a XXXX XXXX, TN Sheriff 's Deputy has been murdered, XXXX XXXX. I sent XXXX an email containing incriminating information about an arsonist that was involved in the intellectual property theft that moved into her county. In less than a month, she was murdered and her house was set on fire twice. XXXX XXXX has been arrested for the murder. But like my wrongful arrest, I strongly suspect XXXX is being framed. This is what happens when the Republican Party takes over a growing small town. The small town corruption grows too. Former Sheriff XXXX XXXX was replaced by a smarter version of himself with the criminal activity continuing to this very day. The Sheriff 's Office is run by criminals. The XXXX XXXX XXXX is run by backwood southern lawyers. I became aware of the XXXXSterling Infosystems lawsuit today.
07/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85225
Web
I have applied for a company called XXXX and was offered a job, contingent on the results of a background check. I then agreed to said background check and have been waiting for the results. I got them today and there is a lot of information on it that is incorrect, belongs to someone else, or is not even my name. I want the background check corrected, and I want the employer to know that there was an error from the party they have doing their checks. I am no angel, and some of the information on the report is in fact mine, however, I have passed checks before with this on my record for the same line of work. Charges from XXXX, XXXX, XXXX, XXXX, and any from XXXX are mine and I do take responsibility. However that is not all that is listed. First off, I am NOT a XXXX XXXX This report has me as a XXXX XXXX out of XXXX. Second, I DO NOT know who XXXX XXXX is, nor do I think his background should be included with my report at all. Third, I am going to lose the opportunity to work for this company because of the errors that this service provider has so graciously given them a background report with false information- that is very sensitive to the role I applied for. I have never had to file a complaint for a background check before, but this company, Sterling, has done a BANG UP job of the work they are paid to do. Not only that, but the information that they verified my education with, came from me. They emailed me asking for verification of the education. Correct me if I am wrong, but that is the job that they are hired to do! Verify the background of the individuals that XXXX has asked them to, and I am pretty sure that verification is not simply asking the potential employee if this is accurate. I will include the background report and I would be happy to provide anything else that may be needed. Thank you for your time, XXXX
03/07/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • OH
  • 43081
Web
I opened an issue before and got an email you were not able to send complaint to the company for a response ( XXXX ). Not sure if I filled it out wrong or did not provide enough info. I will add more now. The background check company Sterling ( Sterling Infosystems, XXXX XXXX, XXXX XXXXt, XXXX XXXX, XXXX XXXX XXXX ) ran a background check and provided to a company that I did not authorize. It seems Sterling operates under multiple names ( see above ) so it is difficult to find who to talk to. My employer ( XXXX XXXX XXXX ) told me I had to fill out a Sterling form online, but when the consent box popped up there was no way to say no, it asked for my name to be typed in so I just put 'no ' that I did not consent. XXXX is saying their system just assumes everyone consents and they in no way need to have written consent, just being on their site implies consent. In summary I did not provide written consent. Also the disclosure forms were confusing the name of the company requesting the report was not one name but two companies " XXXX XXXX XXXX '' was the name on the disclosure. I am a current employee of XXXX XXXX XXXX, but I assumed the check was only for XXXX, which is who I thought requested it and that XXXX would not get or take actions against me because of the report. I work for XXXX, but was told to fill out the background check to be a XXXX contractor in a XXXX facility. But it turns out both companies got the report ( as per Sterling ). Based on the report XXXX is working to revoke my employment. I have emailed with XXXX XXXX who is the director of Compliance at Sterling email ( XXXX ) phone ( XXXX ext XXXX ), but she is saying no written consent is needed for background checks.
07/15/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85249
Web
I AM GETTING HIRED AND THEN DENIED A JOB BECAUSE THIS SITUATION KEEPS SHOWING UP ON MY BACKGROUND CHECK .... Explanation from XXXX XXXX XXXX The XXXX XXXX XXXX they were all misdemeanors at an AZ casino. The court documents show the fines were paid, happened years ago however remain on my record but as far as my explanation I was playing XXXX and XXXX XXXX and was banned from a casino in AZ and the only reason I have these multiple charges is that I did not know the other casinos were owned by the same XXXX XXXX because it would have my profile show up in their security database.

The only reason I was doing this is because I needed to make some extra money when I was laid off in order to make ends meet. I am not a criminal whatsoever and never will be and do n't have any felonies on my record.

Let me give you an example? XXXX If you got a speeding ticket it states on the ticket criminal speeding. Does that make you a criminal? NO. XXXX This is not like I trespassed into someones house or something. It was at a casino and should be off my record and background check. Please understand because I am being denied jobs from employers because of this and need to make a living. XXXX As far as the XXXX XXXX there was a miscommunication because a taxi driver said I didnt pay him when I paid him in cash. A police officer came to my house because the cab driver filed a report against me. I was not arrested and the police officer said just take him to court so the cab driver did. The prosecutor said XXXX XXXX this is stupid and you dont want to have it on your record so I paid him again, it was signed off by the judge in XXXX, and the charges were dropped which I have provided the documents for.

08/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • 94117
Web
XX/XX/XXXX Sterling Talent Solutions Did employment background screening. It was reported on a XXXX report a XXXX XXXX that took place back in XXXX The Fair Credit reporting act states the report must show the date the crime was committed not the date the case was resolved. After Explaining this to Sterling an agent -- -- -- -- " said it no longer matters conviction happened employer doesn't want a conviction. '' It is an SEC-regulated company if anyone should be reporting fair and honesty and abiding by what the law stated it should be companies such as these. Sterling Talent Solutions said they went to the courthouse to get information and I was wrong. I contacted the courthouse they stated they do not offer this information to 3rd parties. I have a paper showing my case was a XXXX Also They created a virtual list of incidents that had to happen but on the side, they wrote clear. Its a form of a virtual background check because the people that work there know The incident happened but since it says " clear '' they feel They are following the law of The Fair Credit Reporting Act. I am a resident of California. And the XXXX was in Oregon. I want to know what data furnisher provided this information to Sterling Talent Solutions it is my right because it is inaccurate. It cost me a job That I really wanted. I feel I have been seriously affected by this temporarily. The XXXX offer was for {$200000.00} I feel that was a major setback due to inaccuracy Sterling has not worked with me. I asked where they got this information They said they went to the courthouse. I contacted the courthouse. They did not get it there.
08/12/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 94117
Web
I have had a consumer report background check made by Sterling. report number XXXX Candidate code : XXXX It shows a XXXX XXXX. Going back the past seven years and I would like to know where they got this information. They had run back. Background of the previous year. I had disputed it with sterling, and they removed it last year. They had removed it from the report. I had communicated with XXXX XXXX the report number was XXXX I don't know if they are sending the Companies that order the reports different reports than they send to the candidate. if so, can they give me an answer? I would like them to show me how they verify this XXXX XXXX They state that their verification method was through name, date of birth, and government ID. However, I've tried to search for this information myself at the. Courthouse, and they stated that there is nothing that they had given anyone that matched my ID identification. They do not provide such information any government identification is redacted from all records. So if they are reporting based on government identification, how is this possible? That information is redacted and sealed. Are they getting this information from a cached database? And aged data furniture that is. That is providing them with this information. Also if someone pays fines and closes a case And do they age re-age? Records and their consumer background checks by the source of when cases are closed or when they are started. Also, if a record has been sealed, does sterling report it anyways
07/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 33647
Web Servicemember
Sterling background checks also known as Sterling Check XXXX Requested official US gov documents namely DD214 to be attached to their portal as a supporting document. Requested from candidates that possess a security clearance in screening process sensitive information and documents such as social security numbers, DD214, W2s, IRS tax returns. When doing so were told by Sterling Background Check employee that the Acting Director of the Department of Defense named XXXX XXXX requested this information. The employee nor the company could tell the candidate/consumer where or how their documents would be stored or how their personal data would be used. The employee also gave false information regarding the method of retrieval of such information. The company is using a foreign call center to process this data and US citizens sensitive data and transmission of gov documents that may or may not contain sensitive personal information protected by the US Gov. As part of such checks Sterling is also collecting personal health information that must be protected under HIPPA. I was also told that the XXXX XXXX XXXX XXXX does not do business with Sterling Background checks for which they claim they were contracted to conduct business. Inaccurate reporting by Sterling Background checks may cause significant delay in employment start date and or a risk to employees loss of employment. I have retained correspondence with Sterling Checks and have CC Dept of Homeland Security, CISA, and the Department of Defense.
01/30/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • NJ
  • 07470
Web
Around XXXX EST I received a copy of my background check copy as requested. There were several discrepancies so I called the company. 1. They didn't verify my employment as confirmed when speaking to them via phone however they listed that I provided false information on the report and did not state that they did not verify with my previous employer. The dispute here was in regards to when I worked for an employer. I had someone from their agency prior only ask for verification of a XXXX for the year 2017, not for what the final background report said. I also had supplied them with the employers number. They stated they did not call them. I asked them to correct the statement made to reflect they did not verify my employment with the employer and it was jot because I provided inaccurate information. 2. I noticed there was a name listed as an alias associated with me. Not a variation of my name but a completely different person. I asked for this to be removed and disputed for accuracy and was denied the request and told I would have to pay them to have it removed. 3. The job title for on3 company was listed as employer verified and that I misrepresented my job title. I asked how they verified and they provided the name of an individual that does not work for my employer let alone in their hr. Which means they are verifying infirmation without verifying they are speaking to the employer.
03/22/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85009
Web
On or about XX/XX/2017, XXXX XXXX XXXX completed an order for XXXX in XXXX XXXX, CA about me. ( Order XXXX XXXX, XXXX XXXX ) In this report were items about me that are outdated, and it being a 'Level 3 ' report, criminal records were disclosed that are more than seven years old plus. I don't know the scope of 'level 3 ' reports, but this one led to an adverse action taken by the company, XXXX . I strongly urged the company to remove said records about me, for I am in the process of paying the courts back all of their fines and fees imposed pursuant to statute and orders, pursuing restoration of my civil rights, and have not been a recidivist. I hold a Level 1 fingerprint card with Arizona Department of Public Safety, and this type of information does not accurately reflect my current activities within the public sector and private. I will pursue any and all remedies available to me as a consumer including litigation. Please kindly reply with your response to my request, as this is not the only report that has led to adverse action against me as an applicant. I take great care of patients, clients, and hold the highest level of clearance this state offers for student doctors, and investigators. Adverse action was taken by two different employers that included being denied employment solely on the grounds of the existence of this slanderous information.
11/16/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • MO
  • 64050
Web
On XX/XX/XXXX, I paid for a background check on XXXX, which is processed through Sterling Check. The background check was supposed to take only XXXX days. On XX/XX/XXXX, I called Sterling Check to see what the status was and the reason for the delay. I was told to call back on XX/XX/XXXX, which I did. They provided no update except they changed the " estimated '' completion date to XX/XX/XXXX and to call back in XXXX hours to check the status again. I called again on XX/XX/XXXX to check the reason for the delay ; their response referenced that the Kansas Court system is down and they don't know when it will be back up. Based on a news article about a security breach, the Kansas Court system has been down for XXXX weeks and will not be back up until after XX/XX/XXXX- making the background check take more than 3 months. In addition, I do not live in Kansas ; I only landed in Kansas for a few days while I was waiting on my apartment in Missouri. I updated my address with XXXX but XXXX refuses to use my current and permanent address for the background check. I barely stayed in Kansas for a few days. There is no reason for XXXX to be forcing a background check in a state I was only visiting. With the background check taking an estimated more than 3 months to be completed, I demand a full refund of the fee I paid to rover for the background check.
08/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 77082
Web
I am writing a complaint against Sterling located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX. This company ran a background check for employment with XXXX. Sterling did a background check and reported a XXXX from 20 years ago in the state of Texas. The Texas Business Code Section 20.05 clearly states that XXXX are not to be reported over 7 years of the XXXX. This reporting led to me not receiving this job. Below you will find that section. Sec. 20.05. REPORTING OF INFORMATION PROHIBITED. ( a ) Except as provided by Subsection ( b ), a consumer reporting agency may not furnish a consumer report containing information related to : ( 1 ) a case under Title 11 of the United States Code or under the federal Bankruptcy Act in which the date of entry of the order for relief or the date of adjudication predates the consumer report by more than 10 years ; ( 2 ) a suit or judgment in which the date of entry predates the consumer report by more than seven years or the governing statute of limitations, whichever is longer ; ( 3 ) a tax lien in which the date of payment predates the consumer report by more than seven years ; ( 4 ) a record of arrest, indictment, or conviction of a crime in which the date of disposition, release, or parole predates the consumer report by more than seven years ;
08/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • CA
  • 94117
Web
I recently was disputing the time in which Sterling is reporting a criminal case on a consumer report. as well as the Method in which they verify. Sterling responded back stating that there was no database and that they used name date of birth with a former Florida drivers license. I am requesting to see the verification. XXXX, based on the word of someone isn't verification. Sterling has many cases of inaccurate reporting as well as their methods of verification. I understand it is not entirely their fault due to the overwhelming inquiries how ever, Automation sometimes needs to have a person take the time to look at specific cases. Please provide proof of the method of verification which was used. The re-aging of accounts is a Violation of my consumer report. By law, it does not go by the date of disposition it goes by the date in which it happened. There are many cases where someone has a debt that was charged off and in collections or paying or communication triggers re-establishment of an account, but that is not the correct procedure. That is considered re-aging of a consumer 's information. Attached is the previous complaint that I made. And the response was not in compliance with the law. Complaint # XXXX
08/13/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • IN
  • 47933
Web
I recently applied for employment with XXXX XXXX in XXXX XXXX, Texas. As part of the application process I submitted to a background investigation. I was later notified that my investigation results had me ineligible for employment by XXXX and that the decision was based on information outlined in the report conducted by Sterling XXXX. The report contains information of a firearm conviction for a XXXX, by comparison my name is XXXX. I have never used an alias, but Sterling XXXX saw fit to utilize aliases using variations of my name and submitted these findings to my prospective employer. I was later notified and informed that my offer of employment had been withdrawn as a result of this erroneous information. To clarify this matter I acquired XXXX separate background investigations, XXXX from the XXXX Bureau of Investigation and the other from the XXXX Sheriffs Department. Neither of these reports contained the lengthy and misleading info found in Sterling XXXX report. I fully believe that the erroneous information regarding firearms convictions resuted in my loss of employment opportunities that would have led to management opportunities with the largest employer in the country.
03/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • VT
  • 054XX
Web
According to paperwork I received from a neighbor ( The mailing address was wrong, so it didn't come directly to me, and we have many new mail carriers who are unfamiliar with our neighborhood, so I'm guessing they didn't recognize my name ), my job requested a motor vehicle background check on XX/XX/2019 after working for them for over 5 years. Sterling XXXX XXXX is the company who did the background check and provided a report to the HR department of the company I work for. I did not sign any documents giving permission for a background check to be done, so this was done without my consent and then provided to my employer, who sent a letter this week, saying they are terminating my employment for a speeding ticket from almost 2 years ago. I need help addressing this matter where illegal action was taken in regards to my personal information, then provided to my employer, resulting in termination. Exact words are, " Based on this information received from Sterling XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, NY XXXX, telephone ( XXXX ) XXXX, we have decided to revoke your conditional offer of employment. '' Can you please help me get this resolved? With Gratitude.
08/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NV
  • 89108
Web
I applied for a XXXX XXXX at XXXX. They did a background check through a company called Sterling Talent Solutions. The report had a traffic ticket that was taken care of in XXXX. All cleared. I went on the XXXX website to update my profile and there was a notice that my account is suspended due to a negative report. I called XXXX and they said to file a complaint, they were no help. When I was sent the report from Sterling Talent Solutions they also gave me a Summary of my rights. It says in one portion of my rights that " Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more that seven years old, or bankruptcies that are more than 10 years old. '' The incident that they are reporting is over 15 years old. This has impacted my finances as I am looking for work through XXXX. I have worked as a XXXX XXXX XXXX XXXX XXXX and licensed in 50 states. I have never had a problem with my extensive fingerprint and background checks until now. I do need to have this rectified immediately so I can work. Sterling report ID XXXX
08/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • GA
  • 30030
Web Servicemember
XXXX XXXX XXXXVerification2nd submittal This is my 3rd response to this dispute sent to Sterling after I personally contacted XXXX : I just contacted the XXXX XXXX XXXXXXXX, and they also told me they have a record of participating in two classes. I explained what I voiced in my previous email that this organization seems to have lied and was not connected with the XXXX XXXX XXXXXXXX. As I statedin my previous email, I attended XXXX classes in XXXX and the organization stated they were affiliated with the XXXX XXXX XXXX. Now come to find out these documents are bogus. The administration stated years ago they had connections in XXXX and the XXXX XXXX but not anymore. I asked what couldbe done they saidfor me to contact XXXX in XXXX. When I called the school individualonline statedthe school has changedownershipetc.I 'm out of XXXX USD, plus this bogus Degree.I attended these classes in XXXX XXXX. Request this item be removed from my background screeningfor the above-mentioned reasons. My next action will be to have my lawyer contact your organization to see why the information has not been removed. XXXX XXXX XXXX
09/11/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Received unwanted marketing or advertising
  • NJ
  • 080XX
Web
Ive been on at least eight jobs interviews that continues to background check me and lie to me about why they not hiring me and one is XXXX through this background check company called sterling talent solutions who Ive disputed the proper way in correcting what they thought might been or seen as a new XXXX and I have not committed a XXXX since XX/XX/2010 and I explain this to everyone and explain their dates and errors of judgment showing XXXX violations which is not a XXXX and shows 90 days XXXX XXXX a XXXX is over a year and they didnt hire me nor contact me back acts of discrimination against me cause Im on XXXX XXXX from a XXXX XXXX I was XXXX years old.this is blocking me from work anywhere they wont say it but thats what they see cause Im a civil rights activist and I know if you didnt commit a felony in the last 3 to 7 years you should be hired well Im not XXXX twice XXXX XXXX XXXX XXXX XXXX all these companies and I know XXXX has over 50,000 thousand workers with XXXX to judge me with fair chance or any equal opportunities.thank you please help me address this issue and fight back against it.
01/02/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • KY
  • 42503
Web
I'm extremely frustrated with Sterling background check services. I've submitted my details as a result of offer employment on XX/XX/XXXX. I've received a deficiency request on XX/XX/XXXX and I provided them the details on the same day. My date of joining was early XXXX. Currently, the criminal check is pending from one county in Kansas. The anticipated date of completion of the check was XX/XX/XXXX. However, the completion date ( with escalations ) was pushed back to XX/XX/XXXX, XXXX, XX/XX/XXXX, XX/XX/XXXX and now I have no idea when it is expected to complete. I'm sure a background check should not take 45 days. I have to call them to find out the dates and all the support representatives say is to wait until the targeted date. When I call them on the said date, they say it is postponed to a future date. All the representatives suggest is for me to ask the company that offered me a job, to let me work without Sterling doing their job of finishing my report. The financial loss and XXXX that Sterling is causing me is immense. All I ask from them is finish my background check at the earliest.
08/20/2016 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • No notice of investigation status/result
  • OH
  • 44113
Web
Sterling Infosystems XXXX, OH XXXX The above company conducted a background check for a potential employer. They reported a forfeiture u violation as a felony to the company. They did not reach out to me prior to publishing these results. An example of a forfeiture u is a speeding ticket so there is a huge difference between these violations and felony. When I called in to dispute I found out they did not have a phone number on file, a correct address, or an email. I received no opportunity to dispute prior and they published the results to the company before contacting me or providing the report. They have acknowledged their mistake and said they will file an amended report. However the damage is already done and it is too awkward a situation for me to step into with the company. They offered no apology during the process and did not seem to understand the severity of their mistake. I still have not received a copy of the report either the initial one or the amended via email or in the mail. Please let me know if you need further information for the complaint to be filed. XXXX XXXX
11/27/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TN
  • 38018
Web
XXXX County Texas case number ( XXXX ) was dismissed and not a Conviction. Sterling has verified this with the courts as well and only removed it from XXXX XXXX XXXX background check only. This case is also past 7 years old I am requesting that it be Completely removed from my background all together in case any other company run a background check for employment. Please see documentation from Sterling. Also XXXX County Texas case number XXXX should not be showing up on my background check either because it is past 7 years old. The document from Sterling say the filed date is XX/XX/XXXX in which that is incorrect. The filed date is XX/XX/XXXX in which it is past 7 years as of XX/XX/XXXX. I am requesting that this be removed completely from my background check all together not just only Sterling background check but whomever try to run a background check on me for employment. I have attached documentation for both. Per Sterling pre employment background check stated that it will go back within the past 7 years. So 7 years from XX/XX/XXXXwould be XXXX. Please see attached
04/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • SC
  • 29588
Web
I applied for employment and was offered a job with XXXX XXXX XXXX XXXX, SC. I was excited to start this career as I have tons of experience that would have helped this company grow. They utilized Sterling Talent Solutions to conduct their background report which I was not at all concerned about. When the results came back, I was appalled to discover that I had a public record from 21 years ago ( I am XXXX now and would have been XXXX when that was reported ) that stated I had written a {$66.00} bad check. This was all handled over half of my life ago and was a huge misunderstanding. I was not given a chance to explain this and was immediately denied employment. This denial is discriminatory and against the law. The law states that consumer reporting agencies are not to report outdated negative information more than seven years old ( bankruptcy being 10 years which I have never had ) and I did NOT agree to anything being pulled past that date. This should turn into a HUGE legal issue for both Sterling AND XXXX XXXX as I feel like I was unjustly discriminated against.
12/13/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • WA
  • XXXXX
Web
XXXX, XX/XX/2019 at XXXX XXXX I received an e-mail from STERLING TALENT SOLUTIONS informing me they were a Consumer Reporting Agency, and they were reporting public record information to XXXX. At the top of the e-mail in bold it said : BACKGROUND SCREENING NOTICE. XXXX. XX/XX/2019 at XXXX XXXX I receive an e-mail from XXXX writing in reference to the recently reviewed background check report provided by STERLING INFO SYSTEMS INC. XXXX gave me a link where I could review/verify the report. XXXX after reviewing the report decided to temporarily suspend my account and contact me to confirm the information on the report. XXXX asked me to review the report closely and if after reviewing the report, if I would like to clarify any information to contact Sterling Info Systems Inc. XXXX continued on by stating that the e-mail constitutes a pre-adverse action notice and a copy of my Rights under the Fair Credit Reporting Act could be found at a link they provided. In addition, WA State laws were made available at a link they provided as well. This ended the e-mail.
01/21/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • UT
  • 84084
Web
My background check report was provided to XXXX by Sterling Infosystems , Inc., XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, NY XXXX. The report contains a 12 year old XXXX charge ( XXXX from XX/XX/XXXX / XXXX XXXX XXXX, Utah ). I have never had any issues with this charge and have worked in the XXXX XXXX field for a combined sum of 5 years. I was under the impression this would fall off my record after 7 years. *Per the Fair Credit Reporting Act consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than 10 years old. On XX/XX/XXXX XXXX suspended my account. On XX/XX/XXXX they deleted my account. I did send an email to XXXX member care team ( XXXX ) today to notify them of the mistake. I no longer have access to the report, because my account no longer exists. Also I can not call the reporting agency at this time because I am in XXXX. Thank you in advance for your assistance, XXXX XXXX XXXX
05/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • XXXXX
Web
Under the Report published by Sterling regarding my background screening check, there is information about my name appearing in Criminal Records Database. However, the records are not verified and I am not aware of any criminal proceedings against me in the past and I am not aware of any details of the Cases mentioned. i would like to mention that it is not ethical to put up a record in the report without identifying information about the mentioned case and if such published information is accurate. By reporting false information which is mentioned in the public database without verification creates prejudice and can harm my reputation based on the information presented and not a factual representation of the Fact. I am not aware of the details of any information provided which is not verified by the competent authority and neither there is a detailed report to show that the information is correct representation as presented in the report. The information provided is hence damaging my reputation and could cause financial damage in long run.
11/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 795XX
Web
This report shows a record that is false. I am not now nor have I ever been a XXXX XXXX. I have never been charged as a XXXX XXXX. And I have never been convicted as a XXXX XXXX. This is false information. It shows in bright red a fine of {$440.00}. I am not sure what that would be. I received a ticket for no insurance when my husband left me. He canceled my insurance, emptied our account, and changed address on these things. So I never got notified that my insurance was canceled. Nor that checks had bounced. I was given a ticket for no insurance and had 10 days to report to the XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I was very ill. And wound up hospitalized for over a week. And had XXXX XXXX XXXX XXXX XXXX. After being released from the hospital XXXX XXXX XXXX for not paying the fine. With stitches from XXXX and everything. I bonded out. And went to the court in XXXX, Texas. Where the judge gave me community service to pay the fine. I did the community service at XXXX in XXXX. TEXAS. THIS HAS BEEN TAKEN CARE OF.
02/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 78702
Web
XX/XX/XXXX I was notified by Sterling with an email showing me my background report that was shared with perspective employer. I was alarmed to see that they had shared information dating back from a XXXX XXXX that I was discharged from XXXXXXXX for in XXXX. When I called and asked them why did they share my complete history when Texas laws protects me from this form of reporting, I was told that the Fair Reporting Act allows them to share my entire credit history. On the employer application I did not explain anything more than 7 years ago and this impacts my ability to now give an explanation and makes me appear as though I was hiding this. This may impact there decision negatively in my hiring process and even if I do get the job, I am embarrassed, ashamed, and feeling exposed to negative views of me after having a solid interview and immediate job offer this is not how I want to enter a new company. I would like help getting all this figured out. Respectfully, XXXX XXXX XXXX
12/06/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90805
Web
I was trying to get a Job XXXX XXXX XXXX which turns out that my application was denied due to XXXX XXXX XXXX reporting innacurate background check information, I called them and explained the situation which they told me that i had to get in touch with XXXX which I did and XXXX told me to get in contact with XXXX XXXX XXXX the company that provide my incorrect background check which states that i have felonies/misdemeanors in the state of Texas, XXXX XXXX Ca, and South Carolina but I was born in XXXX Ca and raised in XXXX XXXX and never lived in Texas or South Carolina or XXXX XXXX. No one seems to be able to help me out with this situation and this is causing a hardship on myself amd family because I can not pass a background check and get a job due to all these innacurate findings on my record. I feel like identity theft is the reason why and someone is using my identity to commit crimes in other cities/states. Any help helps. Thank you.
06/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CO
  • 80112
Web
I XXXX for a XXXX in Colorado at a company called XXXX XXXX XXXX. After waiting for three long weeks from the background check company named XXXX the company exercise their right not to hire me or whatever that is. Ive been exercise my rights and requested a copy for myself, thats when I noticed that they were able to see completed misdemeanor charges all the way back to XXXX. I have not been able to seek employment that my educational and experience level should have because of these background checks. I thought that after seven years things go away and are unable to be researched by background companies. I really need help I deserve a good job and its been so hard to get it and I dont think Im being treated fairly because companies are seeing mistakes I made from almost 20 years ago. I followed there rules to dispute and wrote to them & now Im here with no reply still XXXX and very tired of fighting charges from XXXX! Please help me.
11/19/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75081
Web
Sterling has taken a VERY long time to complete my background check for employer " XXXX XXXX. '' This has been a nightmare and has also turned into a violation of the FCRA because they are waiting for public records from a XXXX that I've NEVER even lived in. The violation is wilful non-compliance a wilful injury, because they're the reason of me not being able to work and provide for my family. I have evidence that I NEVER have lived in this XXXX called XXXX XXXX XXXX therefore the background check should have been completed in a timely manner. I intended to sue to the fullest extent of the law under Civil liability Section 's 616-617. The background check has taken over a month to complete and should have NEVER taken this long to complete. I'm keeping track of all this information, correspondence ( I contacted this company muiltpe times ), and timeline for pending lawsuit should this background check not be completed immediately.
05/05/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • VA
  • 22554
Web
I had a backgound check done for a job, my background was flagged by Sterling Background Checks. This stopped the hiring process for the position I was being considerd for. The only negative information contained in my background check dates back to XX/XX/2009. Under the Fair Credit Reporting Act Consumer reporting agencies may not report outdated negative information. I have contacted Sterling Consumer Reporting Agency twice about this violation of the FCRA and they have been uncooperative to resolve this issue in a timely manner. under Sterlings guidelines I have only 5 days to dispute this issue, which the days are up. They flagged my report on XX/XX/XXXX, I followed up with a call the same day and they have only just now contacted me back on XX/XX/XXXX with my actual released file showing the contents of my background check. In conclusion I would like the outdated negative information removed from my background check.
02/10/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92127
Web
On XX/XX/2018, I contacted Sterling Talent Solutions in an effort to understand what information on a background check they provided to XXXX caused XXXX to disengage me from their platform. On XX/XX/2018, Sterling responded, requesting personal information from me so that they would be able to retrieve a copy of this report. I provided them with the information requested, and have attached a copy of the e-mails I sent to them. I also attached a copy of my California driver 's license. Sterling seemingly found the information sufficient so as to release a copy of the report to me. The envelope arrive yesterday, XX/XX/2018. To my surprise, Sterling had not sent me a copy of MY report ; instead, I found a copy of another driver 's confidential background check ( copy attached ). I have reached out to both XXXX and Sterling to make them aware of this breach of the other person 's private information and confidentiality.
11/30/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • NJ
  • 078XX
Web
On XX/XX/XXXX a consumer report back ground check was checked status complete report number Id XXXX. upon review of that background report, under label 'criminal check by jurisdiction ' an alert was caste. the criminal case found is dated for disposition XX/XX/XXXX. upon review of 'rights of the fair federal reporting act - Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than 10 years old. I am filing this report on XX/XX/XXXX ; 9 years after disposition. This type of outdated negative reporting may cost me my job. that financial loss is an estimated XXXX dollars per yearly income. last year federal taxes report was {$8900.00} XXXX. As you can see. this type of negative reporting is detrimental to my current living and economic status.
06/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 23234
Web
candidate : XXXX XXXX XXXX XXXX ID : XXXX Order Date : XX/XX/2023 To whom it may concern : Under the provisions of the Fair Credit Reporting Act ( FCRA ), I demand that the following items on my criminal background report be re-verified and removed : Sterling Volunteers account Order ID : XXXX has violated my rights. I am writing to dispute inaccurate information on my background check by Sterling Volunteer and to request that you investigate and remove it from my file. For your reference, I have enclosed screenshots of my report which was recently provided by Sterling Volunteers. The background check report erroneously associates my identity with a record of someone else. Specifically, the report lists an XXXX name XXXX XXXX in that record. I request that you delete all references to the XXXX XXXX XXXX from my credit file because the record does not belong to me. Thank you, XXXX XXXX
07/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • XXXXX
Web
I paid XXXX to publish my applications and help in finding a job, I was completely aware that there would be a back ground check done and when the results came in they denied me any futher help and would not be submitting my applications, but they are doing this based on a misdemeanor charge in North Carolina that i am still going to court over and i feel that it was not fair to deny me of any chance of employment on something that has not even been charged on me. My next court date is in XXXX and i was cleared in every other part of the back ground search. so if i am going to be judged on something the court has not even found me guilty of I think this is very unfair and I would like a refund of my money and I will be putting a review on yelp and any where else possible because I am being judged very unfairly by this company over something that i have not even been charged with in court.
12/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30349
Web
I received a job offer on XX/XX/XXXX with company XXXX on hired a background check company to run a background check Company is Sterling. XXXX moved me to the next stage and I attended a XXXX on XX/XX/XXXX congratulations on new job telling me start date is XX/XX/XXXX. On XX/XX/XXXX I received an email from XXXX saying offer is withdrawn due to background check. I called Sterling and was told by the employee on XX/XX/XXXX XXXX ordered a 7 year criminal report sex offender report and drug test. I was told XXXX had a plan that was for only 7 years. Sterling reported info past 7 years which caused the employer to withdraw the job offer that I accepted. I called Sterling again on XX/XX/XXXX I was told by another employee. I can not dispute the report. Sterling not the employer notified me of adverse action. I was notified by an email my job offer was no longer available.
02/24/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 90019
Web
XXXX XXXX. broke the FCRA by not following the proper procedures regarding adverse information uncovered by an employment background screen According to the FCRA an employer must wait 10 days before taking an adverse action against and employee when a negative item such as an arrest is discovered via en amployment background check. In this scenario, I was deactivated and effectively fired at the same time as the negative information was shared with XXXX by XXXX XXXX XXXX. I was barred from employment simultaneously upon receipt of the employment screen I had already been driving on the XXXX platform for a year and was not given a fair second chance to explain or dispute an arrest i had endured. The second XXXX learned of the arrest is the same second that i was firedl. No dispure grace period or any discussion whatsoever, just an abrupt termination.
05/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MS
  • 387XX
Web
Sterling Infosystems is reporting fraudulent and addresses from states Ive never lived. Theyre reporting fraudulent traffic citations in XXXX, GA, and fraudulent criminal charges from GA. I recorded my conversation with the Director of Compliance, XXXX XXXX. He has informed me that I applied for a position that used Sterling Infosystems in 2016, that matched an address in CA. Please review the audio recording. You will also find that he gave his authorization to be recorded. Sterling Infosystems is passing along fraudulent information to an employer. According to XXXX, they use, proprietary database from their company. This is a database wherein they search addresses associated with an individual. Their actions are not legal. Their actions violate FCRA regulations. They use pointers. This should be illegal. It hurts potential candidates.
09/20/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 92117
Web
Around XX/XX/XXXX I authorized XXXX XXXX XXXX to perform a background check. After about a week I found out that they faxed my information to a public fax machine in a library including my SSN, address history, and DOB. Further I also found out that this company shares this information with their overseas employees. The fact that they fax this information for employment verification is appalling, any employer already has this information and should not need it to verify my employment with them. Also the fact that an entire team in XXXX has access to my personal information is very scary, there are no regulations there and US citizens have no recourse if data is breached in XXXX. American information needs to stay in America! This needs to stop! I suggest you investigate the actions of this company very thoroughly.
06/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 76002
Web Servicemember
Have applied for a XXXX XXXX XXXX XXXX XXXX. Had to have multiple background checks and 3 XXXX XXXX. The information being used is XXXX XXXX from 16, 22, 26 and 30 years ago. 3 are XXXX and 1 XXXX. The position for employment is in the XXXX XXXX XXXX. TX Business code 20.05 states no arrests, convictions, parole anything older than 7 years can not be used or reported unless the salary is equal to or above 75,000 yearly this position I am applying for is XXXX hr 40 hours a week which is XXXX gross wages well below the amount set fourth. The company has state that texas law doesn't matter only the FCRA but that also states no negative information older than 7 years and that a consumer reporting agency must also abide by state laws. This company is grossly not following the federal or state law as set fourth.
09/24/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • FL
  • 33619
Web
I recently received a background check with Sterling Talent Solutions. I was not properly notified when this background came in and on my report are two incidents that are not accurate as well as incorrect information. In addition, to these issue which took place over 24 and 19 years ago. This information in the first place should have never been included in my report as it is over 7 years old. I have recently filed a dispute with this issue. But the reason for my complaint is that I should have been notified right away if there was a problem as well as this information should not have been allowed to even show on my report even if they say they verified it. I understand the need for background checks but information that is not completely accurate or some what incomplete should not be allowed to be used.
03/30/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • CO
  • 80249
Web
To whom it may concern : I have been approved to volunteer at my local airport, but they do require a background check that I am willing to consent to. However, the company that they use known as Sterlingcheck.com has been unable to help me with my concerns. Before going through with the background check, I would like to obtain a free copy of my report in order to ensure that it is accurate. I have a legitimate concern that there may be potentially adverse information in my report and I would like to dispute it and have it removed. But they don't seem to be understanding my concerns and tell me they can't help me unless I follow through with the background check FIRST. They've also said to contact other companies in order to obtain my background information. Please help. Thank you very much.
03/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MN
  • 55408
Web Servicemember
I phoned XXXX XXXX XXXX on XX/XX/XXXX to dispute the " adverse '' information they provided to my potential employer, XXXX on XX/XX/XXXX. I was told by XXXX they would only check back 10 years, XXXX went back to XXXX, they then reported to XXXX that there was adverse information from the MN XXXX 's office. When I told XXXX that I contacted the XXXX 's office and was told that there were no open studies on me nor was I disqualifed, the person I spoke to told me that XXXX asked for any disciplinary action ever taken against me to be added to the report even though it was outside the 10 year time line and irrelevant to the job I was applying for. The disciplinary action happened when I worked as a registered nurse, I have not worked as a nurse since XXXX.
03/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • UT
  • 84115
Web
XXXX XXXX XXXX XXXX falsely verified information that is reporting on their systems with my information. I have exercised my rights under the FCRA for 100 % variable and 100 % accurate, which they still have failed to provide. They state they made a phone call to verify my information with the XXXX County District Court which is prohibited under the FCRA as 100 % variable and 100 % accurate. I demanded for them to remove the information as I have filed a second dispute under my Federal rights in accordance of the FCRA to them which they should have received by now. XXXX County District court stated to me they do not send verification or gave any information to XXXXXXXX XXXX XXXX. I will exercise my rights for the damages including and up to litigation.
10/03/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Personal information
  • WV
  • 248XX
Web Servicemember
Sterling Infosystems conducted a background check on me for employment with XXXX and there was false information on my report. It said that I had a felony charge for disorderly conduct and a misdeameanor charge for assault which is also not true. I was charged with a XXXX in 2010 and a XXXX, not a XXXX in 2010 as well. Because of this, my job offer was revoked and the company has yet to send me the proper paperwork to dispute the claim with them. The background check was completed last month and I have been trying to get this straightened out. I want this taken off my record and they also only verified the information by my name and nothing else. They have caused me to be unemployed and out of a job because of a careless mistake on their behalf.
11/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • VA
  • 231XX
Web Servicemember
I applied to XXXX and was offered a contingent offer of employment. I was contacted by a XXXX recruiter on XX/XX/XXXX stating that I did not pass my background check. Upon my further investigation I noticed that Sterling, the background check company had included incorrect information. I have been living in XXXX for most of my life outside of XXXX duties. My report states that I have lived in multiple XXXX cities. When I contacted Sterling to dispute the inaccuracies they would not provide me with a way to do so. I contacted them via both email and phone. The representative kept repeating my traffic infraction in XXXX, VA from XXXX. That was not the meaning of my call, but he would not listen to what I was calling about.
11/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60540
Web
On XX/XX/2023 I was notified via a phone interview with XXXX 's XXXX that, even though I was offered a position, my background check came back as " disrupted ''. XXXX 's XXXX screens candidates through the company " XXXX ''. I contacted XXXX as soon as I reviewed the background check and noticed inaccurate information regarding my criminal history. Under " XXXX XXXX '' ( source? ) the following information is incorrect. XXXX Level XXXX. XXXX XXXX XXXX. Charges a. Type b. XXXX I spoke with a representative of " XXXX '' to initiate the dispute process. I was given the dispute department 's phone number and a case number ( # XXXX ). The department was closed. I also notified XXXXXXXX XXXX XXXX of the former information.
04/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 184XX
Web
On XXXX, a potential employer asked to do a background check on me. I had nothing to hide so I approved it. It came back and showed information about potential criminal activity in another state that I have never visited or lived in. The company that did the background check was Sterling Talent Solutions. I spoke with them and they couldn't answer any questions for me. I spoke to XXXX and said my account is temporarily suspended and will be closed permanently on XX/XX/XXXX because of this. Now I was never in Arizona. I don't know what this means. And now XXXX is preventing me from getting jobs because of something I DID NOT do. The information they have is INCORRECT! I don't know what to do. I need to clear my name!
11/16/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • WV
  • 26554
Web
Sterling conducted a pre-employment check, and pulled information that is inaccurate and outdated. I was associated with a state that I have never lived, visited, nor want to. This was a County Court Search ( Validator ) using my previous last name from over 25 years ago. There is also a last name used that was NEVER my legal last name nor one I have ever used. So I can't see how the information was validated. The Company also did a XXXX County Court Search using names that weren't mine and did searches in places I have no prior history living in. Some adverse information within this XXXX yr Search collected information that was XXXX old and is being used to disqualify me from employment.
06/19/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • IN
  • 46307
Web
On XXXX/XXXX/17 I applied for a job working with XXXX. The company ran a Confidential Background Screening report on me. Within the next few days they told me that based on the information they received from Sterling Talent Solutions, they could not invite me to work for their company. I did receive a copy of the report and it does state that the length of my XXXX XXXX was 46 Years, not 46 Months like it should. This is a huge mistake and I would like to know where they received their information from because I spoke with the Attorney Generals Office and they recommended that I write to your company to fix this information because in all their reports it states 46 Months, not years.
10/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • TX
  • 75088
Web
I applied for and interviewed for a position with XXXX XXXX. On XX/XX/2022 I was contacted by XXXX and told that they were prepared to move forward with an offer however background check information supplied by Sterling prevented them from doing so. After reaching out to Sterling I was told they misspelled my name and there was an item on the report which was not mine. I submitted a dispute for the name and the erroneous negative item on my credit report. This investigation has drawn on and cost me an opportunity at the position with XXXX XXXX. I have attached the email where the associate with Sterling admitted to incorrectly listing my name as " XXXX '' instead of XXXX.
11/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33025
Web
I currently have an active case being reported on my background check for which is not indicative of all the actual facts pertaining to the case. This case has now caused a potential employer XXXX XXXX XXXX ) to issue a pre-adverse action letter on XX/XX/2022 which I believe is unjust considering the all the pertinent facts have not been included in the report. Pending an approaching trial date on XX/XX/2022 the case will be fully dismissed and subsequently expunged from my record. I have attached a sworn statement from my attorney whom is representing me in the case that will confirm this. Furthermore, there was no fault found in the case and no admission of guilt.
09/20/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • CA
  • 92117
Web
After exposing my information in a public manner by faxing it to a third party I contact Sterling Info Systems to withdraw my authorization to perform a background check. They refused to do so stating that only the original employer/requester can do that. This is unacceptable, this is my information that this company is putting at risk and has proven to not be able to handle properly. I am withdrawing and have withdrawn my authorization for them to provide a report to my employer as well as my authorization to continue any additional checks or screening. They have not complied and are continuing to do this work and continuing to distribute my personal information.
04/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AL
  • 365XX
Web
I was denied XXXX XXXX XXXX on XX/XX/XXXX. They did a background check at sterling on me. There is a XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX and it is over 7 years old. It is 11 years old. The charge date is XX/XX/XXXX and the disposition date is XXXX XX/XX/XXXX. Ive been denied at XXXX and XXXX also but it has been couple years ago. But is it true its only suppose to be on my file for 7 years? If so will you please update my file. Also on the other XXXX XXXX XXXX XXXX XXXX XXXX on XX/XX/XXXX isnt suppose to be on there because I did drug court and it was suppose to be expunged. I was told that at court. That was part of the plea agreement
12/26/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 337XX
Web Servicemember
A background check was requested by an employer. ( XXXX ). A person 's name ( XXXX XXXX ) appeared on this report as an alias and I have no knowledge of this name. I called to report the error to XXXX XXXX XXXX and they said they could not provide the source of this information and it was a common occurrence. I called again and said I have the right to file a dispute on this item. I was told no one was available in that dept and I could leave a message.I emailed them and received a response which did not address the concern. Back Ground Reporting Agency : XXXX XXXX XXXX XXXX. XXXX | E : XXXXXXXXXXXX XXXX Thank you XXXX XXXX
06/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75080
Web
I received an email from the company I applied for stating that I had an active XXXX case against me when it fact my case was disposed of as of XX/XX/2020 and I have the records with it. I was in XXXX living at the time and had already held down a nearly full time job with close to 9 months of XXXX. If the records are needed then I will provide but the fact that an issue like this would impact the way people would think I would work is offensive and extremely disrespectful as someone that has made the effort to get XXXX at the age Im at and still able to uphold responsibility and live life like any other person in society.
03/01/2016 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • IL
  • 60657
Web
XXXX ( parent company, Sterling XXXX Company ) is reporting information on you consumer file that is inaccurate and surpass its statue of limitations governed by the FCRA and the FTC. This company is reporting information about me with false information disclosing this falsified information to my employer. This company is indicating information from XXXX TWENTY SIX ( 26 ) years ago just because my name matches their database. Additionally, they are reporting information that is almost TEN years old on a name match in the State of New York, XXXX XXXX. I am requesting they cease their abuse and clear violations of the FRCA.
06/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • NV
  • 89014
Web
This company has caused me to lose a job opportunity because I have been waiting almost 2 months for a background check from a company that falsely claims they complete 90 percent of background checks in one day yeah right. I have received numerous emails saying my completion date is this date just for that date to come and they push it out another 2 weeks. Here we are it is now XX/XX/XXXX this background check was submitted XX/XX/XXXX and when I now request a status update they will not send an email. The background check is still not complete and I will be taking legal action due to losing this job opportunity.
09/08/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • KY
  • 40515
Web
I find it pretty stupid that Sterling Talent solutions does not do background check based on social security numbers, and that you get someone elses info on mine costing me employment. I have never had a criminal record and I have never been to XXXX so all the info pertaining to a XXXX XXXX is bogus, as well as anything else outside of XXXX where I have lived all my life except for 9 months in XXXX at which time I still owned my residence in XXXX. This needs to be addresses as soon as possible in conjunction with the CFPB Thanks Info XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX DOB XX/XX/XXXX SS XXXX DL XXXX
08/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37421
Web
Criminal record of XXXX XXXX appearing on my credit report is an error. It is from XXXX of XXXX in XXXX XXXX, Pennsylvania for XXXX XXXX XXXX. I am XXXX XXXX XXXX. Also, please help remove incorrect address that is reported on my credit- XXXX XXXX XXXX XXXX XXXX Pa XXXX. This is also in error and should.not appear on my.credit. I have seen these items reported by various companies hired by potential employers to run for employment purposes. ALL 3 major credit reporting bureaus. This is a critical and urgent barrier to my career, so please help expedite my complaint to have errors removed. Thank you!
02/08/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • IL
  • 60061
Web Older American
Background Screen Report (submitted XX/XX/XXXX) XXXX XXXX XXXX has reported information that is inaccurate including negative information that is more that 7 years old disallowed by the FCRA for reporting outdated negative information in a background screen report to my employer.XXXX XXXX XXXX background screen report to same employer submitted on XX/XX/XXXX appropriately excluded this information as required by law. Please see attachment.XXXX XXXX XXXX XXXX XXXX did not provide me a copy of Background screen report as required and requested for the Background Screen Report submitted XX/XX/XXXX.
01/04/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 10457
Web
There was a report requested by XXXX using Sterling XXXX XXXX on XX/XX/2018. The report was completed on XX/XX/2018. I did not receive the report until XX/XX/2018. On the report it states that I have multiple felonies and multiple misdemeanors. I have been to my local precinct and my name has been ran and it has came back clean, no charges on my record. I was told by the precinct to file a complaint and ask if this was indeed my information that was used for the background check. Because if it was my information that was used, I must then file an identity theft report with the Authorities
04/27/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • TX
  • 76244
Web Servicemember
This was on my background check for employment : Court Searched Distric t And County Co urts Case Type Conviction Case Level Misdemeanor Case Status Closed Case Offense Date XXXX Offense Type Misdemeanor Offense Description XXXX XXXX XXXX Disposition Date XXXX Disposition PLEA NOLO CONTENDER Outcome Conviction 1. Sentence Type : Jail ; Sentence Length : 120 Days ; Consecutive/Concurrent : Consecutive 2. Sentence Type : Probation ; Sentence Length : 12 Months ; Consecutive/Concurrent : Consecutive Number ( 1 ) did not happen. Only number ( 2 ) did ; plus it was 17 years ago!
04/21/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • XXXXX
Web
In the criminal background it says Im on XXXX on one charge the other ones says driving while suspended while XXXX I have never gotten a XXXX from XXXX ever I have a XXXX from XXXX which should not even be on the background in the first place its passed seven years and California state law says u can not report anything passed seven years which u have reported on the report and it was for XXXX and it reporting XXXX which is a lie and all of those charges have been dropped to infractions except one so u guys need to fix this I have lost my job due to ur in accurate report
08/25/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • IL
  • 60649
Web
Sterling Infosystems has mad inaccurate information for my background check. Both times I was involved in a class-action lawsuit due to the erroneous information on my background and credit file. The company used someone else background with the same name and birthdate as mine. This person has a record and I was unable to obtain employment by United States Postal Service due to the wrong information. Sterling Infosystems Used my background from 8 years ago. With a perfect record to tarnish my name and used me to not obtain employment with a top University.
05/24/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • FL
  • 344XX
Web
I have two reports that were completed : one on on XX/XX/2022 and one on XX/XX/2022. After many phone calls and follow ups, the report completed on XX/XX/XXXX came back clear after 42 days. There is information in the second report that was not included in the initial report and goes a lot further than the 7 or 10 year history. It actually goes back 16 years which has never happened before when applying for a job. The report on XX/XX/XXXX is reporting old information, and that is what I am disputing. Even in the report itself it states 7 year history.
08/07/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • CO
  • 80401
Web
I worked for a former employer, but have noticed they are running background checks on me and I have not worked there in over three years. The latest notification was XX/XX/2020. The employer was XXXX XXXX XXXX services. The background was pulled by Sterling XXXX XXXX I am worried about this as several employees had identity theft and other fraduent charges they were convicted of. I know this as I used to review the reports. I am worried someone in the organization is doing this and trying to use accounts or commit fraud on my accounts.
09/17/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 750XX
Web
On XX/XX/XXXX XXXX XXXX XXXX ran my background and received a clean report XXXX XXXX with XXXX On XX/XX/XXXX Sterling posted on my background report that i had a warrant from a case that was 9 years old XX/XX/XXXX past the 7 years required and then. Put on the report that the warrant was issued XX/XX/XXXX to make it appeared within the 7 year required and refused to provide the information of who reported the information which is required in a Advised action. There was no warrant they did it to help XXXX to denied employment and for profit.
07/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85711
Web
I had a background check done by Sterling for a hotel who offered me a position.They emailed me and gave me a link to click on to view a copy.The information on this report was false.I have never been Charged as a XXXX offender.This is ruining my life.i cant get a job, and i cant apply for housing.The statement is false, and it left out some things that were in my XXXX history.I had a background check done 3years ago and this information was not on there.Please help me.this false information is ruining my life.
04/09/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • IL
  • 60657
Web
XXXX XXXX has indicated it has finished its investigation, however, they provided a report that is clearly incomplete. I have submitted a second dispute, and believe this company is now in clear violations of the FCRA. My intent is to sue. This company continues to indicated areas where I have never lived in, and reporting on them ; in addition, they have deliberately and intentionally phrased what my former employers have stated. I have evidence to such disregard by statement directly from my former employers.
08/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33837
Web
I was required by a new employer XXXX XXXX resorts to provide a background check. The background check came back negatively based on incorrect information I have provided documentation to Correspond with such facts. Due to the companies error in presenting my background I am currently under denial for employment based on this information. I was given the information of the status of the background check on XX/XX/2022 I am currently disputing this information and ask that the proper paperwork to be looked into.
07/26/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • CA
  • 95207
Web
I been with a lot of companies, that has used XXXX XXXX XXXX. I been cleared with XXXX, XXXX, XXXX XXXX, XXXX and XXXX XXXX XXXX. They all had used XXXX XXXX XXXX. So I don't understand when XXXX requests a background check, they seems to have me as a XXXX, I have not been a XXXX for almost 20 years, and I hated that job. I was treated unfairly. I never renew my certificate for XXXX because I didn't like it. So my question is, is why does this only happens with XXXX. This cost me a good job. Thank you
06/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MN
  • 55432
Web
I applied for a job through XXXX who used a background check Through Sterling background investigation company to deny me for employment. On the application it clearly states a 7 year review of criminal history and my employment was denied because of an offenses dated from XXXX which is clearly beyond the 7 year dates in question. I have tried to resolve this with the company and dispute this manner directly with the company and they did not allow me or give me a proper way to dispute their decision.
10/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • TN
  • 373XX
Web
My background check shows a name of XXXX XXXX being used in XXXX XXXX, TN, XXXX XXXX FL, and XXXX XXXX, FL with my social security number and birthdate attached. I do not know where this last name of XXXX came from but I have never ever used the last name XXXX before ever. I have never been married to anyone with this last name nor have I ever used it. The ONLY last names that should be on ANY report are my maiden name ( XXXX ) and my previous married name and current last name ( XXXX ).
10/28/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • TX
  • 77034
Web
Sterling Infosystems has a pattern of putting derogatory information which may belong to one individual onto other family member files. That they have a pattern of failing to timely investigate matters and purge derogatory information on a timely fashion. On XX/XX/18 I was provide a copy of a background report provided to XXXX On XX/XX/18 I submitted a certified letter disputing the information and requested it be investigated and as of XX/XX/18 Sterling Infosystems has not responded
10/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 326XX
Web
My prospective employer uses a XXXX named Sterling to run background checks on new hire candidates. I signed electronically on XX/XX/22 giving permission for them to proceed with background check. On XX/XX/22 I received an email from Sterling that it was complete. Between XX/XX/22 and XX/XX/22 I've sent at least 9 emails requesting a copy of my full report and I still haven't received it. The representatives act like I'm requesting something that's impossible to get. Please help me!
09/11/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • SC
  • 29154
Web
My background check states that I have 2 XXXX as well as a XXXX charge. All 3 of which I never committed. The first two charges state that on XX/XX/XXXX in XXXX XXXX I was stopped with an open container and had XXXX as a XXXX and that I spent 5 days XXXX XXXXXXXX. Neither of which ever happened. The second charge states that in XXXX XXXX on XX/XX/XXXX I committed a XXXX for illegal XXXX distribution and served 2 XXXX XXXX time. None of this information is correct.
07/05/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75040
Web
on the report it has inaccurate information using my socail security number but the name and charges are not me. and then other information on it thats really old keeps reappearring and is now possibly costing me my job ive done an assessement for my job but its still pending and i really need a job i just recently found out that this is at least the sec background check i did not past due to innacurate information and or things that shouldnt be there at the vary moment
11/20/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • TX
  • 750XX
Web
I wanted to file a complaint about my background check saying that it isnt fair that I cant not work just for something that happened in the Past I am trying to change my life and whatever happened in 2016 with my charges I was just w the wrong people that i got blamed for so its not fair that Im trying to better my life and work so please just give me a chance i want to provide For my family I want to work so I can better myself and show others that it is possible
11/06/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 30296
Web
My name is XXXX XXXX and while applying for a remote at home position a back ground check was ran. On the report in XXXX it stated I had 2 XXXX that had a disposition in XXXX it is now XXXX and on my rights the law states that the information can not be dated back more than 7 years yet they have included it in my report which will inevitably call for termination l. I messaged the company and didnt recieve a reply and I dont know what else I can do
05/13/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91762
Web
My name is XXXX XXXX XXXX , I ca n't get approved for a job or an apartment because my background check has someone else 's record. That person is my twin brother XXXX XXXX XXXX . We both have different social security numbers. I only have XXXX covicton of XXXX XXXX back on the disposition date : XXXX / XXXX / 2012. XXXX and XXXX was XXXX company that went through XXXX XXXX s back ground for employment.
04/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • FL
  • XXXXX
Web
On XXXX Sterling requested international education verification information and a release. On XXXX I complied with all requirements and sent the requested documentation plus the release to Sterling through the email required. On XXXX Sterling noted in the completed background check report that I had not provided the requested information. Today XXXX Sterling has no response as to why they would state the requested information was not provided.
05/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • SC
  • 293XX
Web
My name is XXXX XXXX, Sterling talent solution performed a background search on me for employment, and the information they responded back with was very inaccurate! I provided correct phone numbers for former employers, they searched other employers phone number and applied wrong information to wrong employers, this made discrepancy in my application, which made employers I applied for hesitant on hiring me only because of these discrepancy.
02/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93551
Web
On my drivers license report check it indicates that I was sanctioned for vehicular homicide but that is incorrect. The charge was " XXXX XXXX XXXX XXXX '' as no one died in the incident and this can be verified by iowacourts.gov website and the iowa court system. I would like this fixed as XXXX XXXX is a lot more serious of a charge and implies that I am a XXXX even though I have never XXXX anyone. Thank you. The control number is XXXX.
01/05/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37206
Web
On XX/XX/2019, I was contacted by XXXX XXXX XXXX, to inform me that they decided to deny to employ me based, in whole or in part, on information contained in the report furnished by Sterling Infosystems INC . Sterling 's failure to employ reasonable procedures to ensure maximum possible accuracy and reporting criminal history information and other adverse information about consumers resulted in an adverse action - denial of employment.
11/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • MN
  • 554XX
Web
Sterling Background Check no good Company sent me a false ( lie ) message on phone saying to call so can give me the case status by someone named XXXX XXXX to call XXXX Extension XXXX and then started demanding questions at me such as where do you live and stuff. I advised used to live in XXXX XXXX Texas and asked for my personal information to be removed from there system, etc ... and the caller refused and the agent hung up on me.
09/19/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MA
  • 02150
Web
The company I apppied to ran a background check and the report came back and it 's showing me as a level XXXX XXXX offender. I 've never been charged with any such crime or ever been documented or listed as any kind of offender. Also shows in the comments, text about Nevada and Oregon both states of which I 've never even been to. This information is definitely inaccurate and embarrassing. I need this information corrected asap.
09/23/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30906
Web
I was applying for a job that did a background check they sent me a copy of the background check on XX/XX/XXXX and the information in the report is not correct and one of the reports on my record back in XX/XX/XXXX. should not have been there this company supposed to only go back seven years not something that happens in my pass that was supposed to be done as a juvenile record. then in XX/XX/XXXX, i have no knowledge of.
03/13/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Problem with statement of dispute
  • IN
  • 46135
Web
I was refused a job because of in accurate information put in a background check that was ran on me. It states that i was convicted of a felony when i was not convicted of a felony it was dropped to a misdemeanor. I want this fixed or removed from my background checks immediately and a letter written to the place i am wanting to be hired at stating that a mistake was made and issue resolved. Pleaser and thank you
05/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • TN
  • 377XX
Web
I have never lived or even been to XXXX XXXX Mississippi but I was checked for criminal activity in that county the same as my other previous addresses as if I have lived there, I have had previously had issues with my social security number being used in places where I have never been and wasn't sure how to fix it. Not sure if it is related but I figured I'd let you know in case you can help with that also ...
09/22/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • PA
  • 19124
Web Older American
When the company does a 7 year back ground check on me the info that you all give is XXXX years old. I ask to speak to someone or please stop supplying information from XXXX. My phone # is XXXX my email is XXXX. would appreciate someone getting back to me. I do not authorize any information being given out by you ( sterling ) that goes past XXXX. My original charges that you report are from XXXX. Thank you.
12/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • XXXXX
Web
I’m currently am trying to get hired on for a job I applied for (XXXX XXXX). Am currently getting denied for something that is coming up on my background check that doesn’t not involve me a nor do I have any idea about. Please I need help with this ASAP... The charge is resisting arrest, search or transportation, a misdemeanor. Says I was XXXX and was filed on XX/XX/XXXX. Deposition date is XX/XX/XXXX
10/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 430XX
Web
Yeterday ( XX/XX/21 ), I signed up for XXXX. XXXX uses XXXX for background checks. Today ( XX/XX/21 ), I received my report, and there is false information on it. I know for a fact I have a perfect driving record, I am not a XXXX XXXX, and I have not committed any federal crime. I believe information from a XXXX XXXX with my same name in TN is coming up on my report. He is XXXX years older than me.
02/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • SC
  • 290XX
Web
XX/XX/2006 the consumer report is reporting outdated negative information. More than 7 years old. I was unaware of that charge until this year and I never had a problem with my background check. I don't understand this company Sterling Talent Solutions Keep reporting this problem. Which is hindering mean from employment. I'm understanding This was tried in my absence and I was not aware of this.
07/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • OH
  • 45044
Web
I reviewed over the copy of the background check that my employer pulled. They used the vendor Sterling Talent Solutions and they stated my aliases were XXXX XXXX and XXXX XXXX. I do not know these people and i have NEVER used those names. My name is XXXX XXXX XXXX XXXX. I just want to make sure this XXXX XXXX is not using my information nor identity. Please help. Thank you.
06/19/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • CA
  • 90220
Web
Upon accepting the terms of background screening for employment purposes and request of a copy ; information provided in the consumer report proves inaccurate. The consumer report clearly reports information given that does n't match that of mines. Whereabouts of how the information was concluded are unknown given that no records are available to prove otherwise.
07/23/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • IN
  • 47403
Web
The company that I work for did a criminal background check for a promotion, I was denied that promotion due to inaccurate information. XX/XX/2016, I received XXXX XXXX, I was informed by the judge and my lawyer that it should take up to two weeks for the felony to be dropped from my record. I have contacted my lawyer as well to understand what went wrong.
10/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • MN
  • 55113
Web
Is had a positive XXXX screen, But I don't understand why. I have not done drugs. This is an accurate. They also said I had XXXX XXXX XXXX. When to the emergency room. They told me I was just having an XXXX tech. Now let 's say I have a positive drug screen for XXXX. I do not use XXXX nor have I ever consumed it. I would like to dispute the drug screen.
07/18/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CO
  • 80634
Web
There is incorrect information on this back ground check that is not mine. * XXXX XXXX XXXX ( XXXX ) Jurisdiction XXXX ( XXXX ) Jurisdiction XXXX ( XXXX ) I think these belong to my father XXXX XXXX XXXX XXXX My name is XXXX XXXX XXXX XXXX XXXX XXXX XXXX What is mine is the following : Jurisdiction XXXX XXXX ( XXXX ) Jurisdiction XXXX XXXX ( XXXX )
10/26/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 23223
Web
I literally have no idea. I just put in an application for XXXX XXXX two days ago and my background consumer report from you guys came back and it says I am a XXXX XXXX XXXX But, I have never did nor was accused of such. I believe I was terminated from my old job because of this as well. So, please I need someone to get this straightened out.
10/03/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • KY
  • 404XX
Web
around XX/XX/XXXX i contacted sterling talent solutions about being denied employment with XXXX. they didnt help me with anything and didnt offer to investigate the issue. i wanted them to point me in the right direction of what needed to be done but i was rushed off the phone. they didnt care at all about me being so upset about the problem.
11/01/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NC
  • 275XX
Web
My case for X/X/2010 should not even be on my record at all anymore for anybody to see. I was told in court that it would be gone and nobody would be able to see it anymore and XXXX XXXX was also pulled up on my background check and should not even be on there. This is causing me not to be able to get my job and it should n't be on there.
11/15/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 75150
Web
Sterling Info Systems and XXXX XXXX have classified me as a Tier 3 on a non conviction when my employer, XXXX XXXX XXXX paid for my background check. This same issue arose in 2013 when I applied at XXXX XXXX. I later was hired after I disputed the wrongful block and adverse action after being hired prior to XXXX involvement.
05/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OH
  • 455XX
Web
During the hiring process with XXXX XXXX, they ran a third party background check via Sterling XXXX XXXX. They provided XXXX with Information that is nine years old and my job offer was revoked based on the old information. The report was requested on XX/XX/2019, my report was complete and given to XXXX on XX/XX/2019.
05/31/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89108
Web
I been getting turn down for employment due to an adverse action towards me and im not aware of any pending case towards me nor am i in any legal situations with any one. Please help me and give me information regarding this adverse avtion towards me. I believe the information is not accurrate and or incomplete.
10/10/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91343
Web
I just recieved my background check tonight XX/XX/XXXX I simply was applying for a job at XXXX XXXX and just recieved that I'm a XXXX XXXX which is absolutely wrong. Which I wan na dispute and get rid of from my record. I feel that possibly someone is using my social or other information.
10/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 117XX
Web
Hello, My name is XXXX XXXX. Sterling complete a background check on for a job. One of the categories states I am categories as a level 1 XXXX XXXX from Nevada and Oregon. I NEVER repeat NEVER live at either one of these states. My email is XXXX to contact me, or phone number XXXX
01/20/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NM
  • 871XX
Web
As a Federal Protected Consumer I have a Consumer right and Privacy right to opt out those who house and give out my non public personal information. As I never given authorization the following companies have and disclose my information to non-affiliated third party companies.
02/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27577
Web Servicemember
On XXXX I requested a background check and when I got it back, it says that I got my license XXXX in XX/XX/2014 because of a XXXX, when I really got my license XXXX for 30 days because I was doing 16 over the speed limit with a limited license. They XXXX my account for this
12/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • DE
  • 197XX
Web
On XX/XX/2019 I called Sterling XXXX ( XXXX ) to request my consumer report. Customer service rep kept saying I needed an order ID or company name. Nowhere on their web site does it say I need this information : XXXX XXXX XXXX I was unable to request a consumer report.
07/17/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • VA
  • 23434
Web
Concerned because I just viewed my background and want to know what exactly is DOJ national XXXX XXXX ? I am not in any way a XXXX XXXX nor have I ever been charged or convicted of such. I would like to know why there is a level XXXX under this catergory?
03/06/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 94578
Web
I was reading this report u sent me and a see that a diff name was on the list XXXX XXXX. That is not my name never had been I never use it. And wanted to know how do I get it taking off? Also with the XXXX XXXX I've never had that also. Everything else is ok.
09/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98053
Web
There is a completely different name that is on my background check information.I don't know a XXXX. I have no idea who this person even is. I don't know who that person is that is pretending to be me. They have tried numerous times to access my information.
04/01/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • NC
  • 287XX
Web
Sterling Infosystems , Inc., a consumer report company is reporting false and frivolous information on employment background check. It is reporting XXXX cases that were not only dismissed, but also sealed, expunged, or otherwise removed from public record.
09/27/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • VA
  • 23112
Web
Company is Sterling Talent Solutions Negative information from 10 years ago provided to employer on a 7 yr criminal history report provided by Sterling Talent Solutions Have contacted company several times about this with no answer or return phone call.
09/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • KS
  • 66030
Web
XXXX ran a background check on me and shared the results and it came back with inconsistent information due to someone else shown using my SSN. I am the true owner of the SSN and have a lifetime of passports, paystubs and i9 verifications to prove it.
06/09/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90028
Web
I had a suspension lifted off of my Dmv records including a point taken off after completing XXXX school and it wasnt accurately noted on the background check when ran. Please re run to see correction has been made as of XX/XX/XXXX XX/XX/XXXX
07/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • TX
  • 78596
Web
Upon receiving my background check I was informed that my name didnt match my social security card. I have proof that this wrong ; since my social security card has the same name as the one given for the background check.
01/09/2017 No
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • FL
  • 32216
Web
I signed up to drive for the XXXX and they ran a background check through a 3rd party company named Sterling XXXX. I 'm disputing every bit of information they provided on my background check as it is not my information.
08/16/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OR
  • 973XX
Web
The background check for my job showed that my case happened in XXXX. It happened in XXXX and finished in XXXX. Also it said it was job related but it had nothing to do with work in any way. It was a hunting accident.
09/06/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MD
  • 21122
Web
My consumer report received on XX/XX/2019 from XXXX XXXX/Sterling/XXXX contained an alias " XXXX XXXX '' that is not associated with me in any way. I would like this association removed from the database. Thank you.
08/21/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 31312
Web Servicemember
I applied for a job and they conducted a background on my behalf however I dont have anything on my background and when I called I was informed that Sterling Info System was in court for giving false reports.
02/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 479XX
Web
I have never been convicted of any crime, anywhere. This information is incorrect and is harming my reputation. This record is incorrect in it's entirety. The company that supplied this information is : XXXX
04/30/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • SC
  • 29340
Web
On my background report there is someone else 's name on some of the criminal charges these " charges '' with someone else 's name on them cost me a job. Thank you for your time. Sincerely, XXXX XXXX XXXX
11/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • FL
  • 32114
Web
I was denied a job for a company due to the information that the company reported that was over 20 years old. The company told me that it would exclude me from future employment due to this information.
04/30/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89523
Web
There is a felony record on my criminal history that is false. I have never been convicted of a felony. I wasn't even a resident of the state at the time. Sterling solutions ran the background check.
01/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 46201
Web
The cases with the XXXX are not guilty XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX on there at all The case in Ohio is old as well it should be at lease XXXX to XXXX XXXX XXXX
12/02/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • LA
  • 70634
Web
After I completed everything for my XXXX I was pardoned from that crime and that is not showing up. It's imperative that it shows up I was pardoned, I lost a job because it was not showing up.
01/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 483XX
Web
I had a background check run by XXXX XXXX XXXX. Two additional names appear on my report that are nothing close to my own, and have never been a previous name or legal alias that I have used.
10/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AL
  • 367XX
Web
I have been turned down for several jobs due to inaccurate background and credit reporting. These reports were an out of pocket expense for {$29.00}. Dates include XX/XX/2022
09/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 483XX
Web
Two alternative names are associated with my report with whom I share no relation and have never, ever used ... I have submitted this concern/complaint within the last year.
05/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MD
  • 20707
Web
XXXX XXXX XXXX has listed an alert on my background on a case that has been closed for a period of time, stating the case is active of XX/XX/2018 in XXXX XXXX XXXX county.
12/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 98671
Web
There is a problem with background check showing a criminal charge for XXXX oregon and I have not been convicted of that charge so it shouldnt appear on my records.
07/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • XXXXX
Web
XXXX XXXX & XXXX XXXX record on my report from places i've never been, or lived. Also, several names that are attached to me that i've never used for any reason.
01/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77071
Web
My name is XXXX XXXX XXXX my son name is XXXX XXXX XXXX XXXX but his background is showing up under my name please see attachment it show I am in XXXX right now.
09/09/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 15401
Web
I received a background check from XXXX XXXX XXXX that has false information on it. It states that i am a XXXX XXXX and that i have a federal criminal record.
10/15/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 754XX
Web
They told me all the information the had was accurate. When clearly it wasn't, I have never in my life ever had anything on me about an XXXX XXXX nothing.
02/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 95122
Web
filed date XX/XX/XXXX disposition date : XX/XX/XXXX type : Misdemeanor assault and battery disposition : convicted unsupervised probation for 3 years
11/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90221
Web
I'm a victim of identity theft and I can't get any jobs because I have false items on my background that prohibiting me from getting a job
04/12/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Problem with statement of dispute
  • IN
  • 476XX
Web
Consumer reporting agency reported negative information that is more than seven years old. Which is against my rights under the FCRA.
12/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • PA
  • 19143
Web
Background check has outdated information on No way I should fail background check if Im working in a XXXX for same background check
08/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30309
Web
On XXXX Sterling provided a background check with many completely wrong information which then, in turn, lead me to not get the job
11/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Problem canceling credit monitoring or identify theft protection service
  • GA
  • 315XX
Web
My identity was obviously stolen and someone has my social security number. This has caused me to probably lose my job
08/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Problem canceling credit monitoring or identify theft protection service
  • FL
  • 337XX
Web
Under my social security number there is another person called XXXX XXXX. I have never known this person in my life.
08/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 770XX
Web
The company is reporting outdated information. my criminal history is clear. A recent search would reveal that.
04/09/2021 Yes
  • Money transfer, virtual currency, or money service
  • Traveler's check or cashier's check
  • Lost or stolen check
  • FL
  • 33936
Web
I received a check from CFPB and its outdated. And now considered VOID, can I have another one issued
10/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MO
  • 63090
Web Servicemember
Someone else 's name is attached to my account. XXXX XXXX of XXXX XXXX, XXXX, XX/XX/27
11/04/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • GA
  • 30349
Web
its shows a conviction on my credit report and I have not been convicted of any crimes
07/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • OH
  • 45103
Web
My name has never been XXXX XXXX. It has only been XXXX XXXX, and now XXXX XXXX.
08/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • GA
  • 305XX
Web
Someone else's name appears on my report. Also, there is an incorrect address.
03/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NY
  • 130XX
Web
i found out today that i have false information on my background check
07/07/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93905
Web
XXXX vs sterling infosystems said they would fix my info and credit
10/12/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 993XX
Web
XXXX offender search that is very wrong I am not one
12/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • MD
  • 20735
Web
I was not made aware that I can opt out.
12/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • OR
  • 970XX
Web
Fathers info is in my background check
01/25/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • WA
  • 98003
Web
01/09/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 30108
Web
12/01/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • MN
  • 55413
Phone
11/27/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75081
Web
11/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OK
  • 74136
Web
11/07/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33455
Web
10/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89103
Web
10/23/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TX
  • 77077
Web
10/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30296
Web
10/03/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OK
  • 74055
Web
10/01/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 10701
Web
09/19/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TN
  • 37042
Web
09/17/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KS
  • 66104
Web
09/12/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NC
  • 28314
Web
08/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NJ
  • 08810
Web
06/29/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • PA
  • 19104
Web
06/23/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 23234
Web
05/12/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • IL
  • 60110
Phone
04/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WV
  • 26301
Web
04/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27587
Web
04/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • GA
  • 301XX
Web
03/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • KS
  • 66607
Web
03/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MD
  • 21202
Web
03/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27526
Web
03/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • IN
  • 47805
Web
03/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 44321
Web
03/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CT
  • 06371
Web
02/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • WA
  • 98026
Phone Older American
01/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • VA
  • 23222
Web
12/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30076
Web
11/18/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Personal information incorrect
  • IL
  • 60169
Phone
11/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30263
Web
11/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • OK
  • XXXXX
Web
10/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30228
Web Servicemember
09/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 23238
Web
08/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89183
Web
08/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MI
  • 48038
Web
08/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NC
  • 27604
Web
07/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 22546
Web
06/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • FL
  • 33409
Web
06/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33619
Web
04/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 76111
Web
04/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MA
  • 01752
Web
03/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 76013
Web
02/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 45373
Web
02/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CO
  • 80123
Web
01/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91913
Web
01/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 77845
Web
11/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CA
  • 91311
Web
10/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • IL
  • 604XX
Web
10/11/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60016
Web Servicemember
09/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85013
Web
09/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 45212
Web
09/06/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NJ
  • 08817
Web
08/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • FL
  • 33709
Web
08/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CO
  • 80109
Web
08/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85008
Phone
08/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 18634
Web
08/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30813
Web
07/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85008
Web
06/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30329
Web
04/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MO
  • 63137
Web
03/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • OH
  • 45331
Web
02/11/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MN
  • 55944
Web
01/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NC
  • 27616
Web
12/02/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MI
  • 48188
Web
11/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CO
  • 80918
Phone
11/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 43612
Web
11/06/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MS
  • 39503
Web
11/03/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30013
Web
10/19/2020 Yes
  • Checking or savings account
  • Checking account
  • Managing an account
  • Cashing a check
  • SC
  • 29334
Phone
09/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • FL
  • 32427
Phone
08/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37064
Web
07/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 48304
Web
07/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 27603
Web
06/05/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37914
Web
03/10/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • ID
  • 83714
Web
03/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • SC
  • 29704
Phone
02/26/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AK
  • 99577
Web
02/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 32210
Web
02/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • AZ
  • 85351
Web
02/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 77338
Web
01/28/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33971
Web
01/03/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 10031
Web
12/28/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 10031
Web
12/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91387
Web
11/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • DE
  • 19804
Phone
11/10/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • PA
  • 18220
Web
11/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • WI
  • 53590
Web
10/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OK
  • 74106
Phone
10/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • AK
  • 99507
Web
10/04/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
09/04/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 95655
Web
09/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • CA
  • 93274
Web
08/27/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • MN
  • 55434
Web
08/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92019
Web
08/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • UT
  • 84790
Web
08/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • AZ
  • 85345
Web
08/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77503
Web
08/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • PA
  • 19320
Web
07/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
Phone
06/28/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75043
Web
06/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MA
  • 01841
Web
06/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • FL
  • 33322
Web
05/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98021
Web
05/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CA
  • 90065
Web
05/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • SC
  • 29420
Web
05/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Other problem getting your report or credit score
  • MD
  • 20884
Postal mail
05/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • FL
  • 33415
Web Servicemember
05/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 75041
Web
05/07/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 90706
Web
04/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30263
Web
04/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MN
  • 55344
Web
03/31/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KY
  • 42045
Web
03/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • AZ
  • 85140
Web
02/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NM
  • 88001
Web
02/13/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • WI
  • 53081
Web
02/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89108
Web
01/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 19143
Web
01/04/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 77845
Web
01/04/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • MA
  • 02170
Web
12/15/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85003
Web
12/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WV
  • 25801
Web
11/30/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • AR
  • 72712
Phone
11/20/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85035
Web
11/14/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77034
Referral
11/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • VA
  • 23168
Web
09/17/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 19064
Web
09/17/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KY
  • 42240
Web
08/28/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OK
  • 73120
Web
08/24/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
Phone
08/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92554
Postal mail
08/20/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30032
Web
08/18/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NJ
  • 07111
Web
08/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75236
Web
07/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30329
Web
07/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • OH
  • 45150
Web
06/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
06/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 28269
Web
05/08/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CO
  • 80920
Web
04/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 46545
Web
03/24/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90802
Web
03/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CA
  • 92234
Web
03/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91403
Web
01/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 94519
Web
01/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37379
Web
01/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75482
Web
12/13/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • 92377
Web
12/12/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • 92377
Web
12/06/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • 92377
Web
11/22/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90005
Web
11/14/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • TN
  • 38101
Web
11/13/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 46226
Web
11/04/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • KY
  • 40245
Web
10/25/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
10/23/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • FL
  • 32702
Web
10/20/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 78537
Web
09/14/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NY
  • 13212
Web
09/12/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 78572
Web
09/04/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CO
  • 80249
Web
08/30/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MA
  • 01749
Web
08/02/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MN
  • 55118
Web
08/01/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60617
Web
07/22/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90631
Web
07/20/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NM
  • 87111
Web
07/20/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Fraud or scam
  • AZ
  • 85225
Web
07/17/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
Phone
07/12/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75023
Phone
07/12/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 46268
Web
06/12/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91766
Web
06/02/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 93550
Web
05/22/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • KS
  • 67154
Web
05/12/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Problem getting your free annual credit report
  • TX
  • 77084
Postal mail
04/19/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • GA
  • 30327
Web
04/07/2017 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • SC
  • 29501
Postal mail
04/05/2017 Yes
  • Credit reporting
  • Unable to get credit report/credit score
  • Problem getting my free annual report
  • FL
  • 33415
Postal mail
04/03/2017 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • TX
  • 77084
Web
03/08/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • FL
  • 33897
Web
02/24/2017 Yes
  • Credit reporting
  • Unable to get credit report/credit score
  • Problem getting report or credit score
  • UT
  • 84120
Postal mail
02/13/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • TX
  • 77535
Web
02/02/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Inadequate help over the phone
  • AK
  • 99502
Web
01/17/2017 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • TX
  • 76227
Web
01/03/2017 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • CO
  • 80120
Referral
11/15/2016 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • MA
  • 02131
Web
10/28/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • FL
  • 32548
Web
09/30/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • VA
  • 22193
Postal mail
09/27/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • FL
  • 34488
Web
09/23/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • FL
  • 32836
Web
09/19/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • FL
  • 33332
Web
07/09/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • FL
  • 32701
Web
05/11/2016 Yes
  • Credit reporting
  • Unable to get credit report/credit score
  • Problem getting report or credit score
  • DC
  • 20011
Web Older American
01/21/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Personal information
  • MI
  • 49503
Web
11/18/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • CA
  • 92301
Web
09/18/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • FL
  • 33480
Web
08/09/2015 No
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • KY
  • 40229
Web
07/31/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • WI
  • 53235
Web
05/14/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • TX
  • 76704
Web
04/10/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • MN
  • 55430
Web
04/06/2015 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • AZ
  • 85716
Web
03/15/2015 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report shared with employer w/o consent
  • NY
  • 13090
Web
02/03/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • AZ
  • 86323
Postal mail
01/22/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • GA
  • 30277
Web
01/19/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • WA
  • 98058
Web
12/29/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • MN
  • 55104
Web
12/22/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • CO
  • 80011
Web
09/03/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • OH
  • 45215
Web
08/20/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • SC
  • 29203
Postal mail Older American, Servicemember
08/12/2014 No
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • CA
  • 92027
Web
08/07/2014 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Problem with statement of dispute
  • MT
  • 59301
Web
08/05/2014 Yes
  • Credit reporting
  • Unable to get credit report/credit score
  • Problem getting my free annual report
  • GA
  • 30152
Postal mail
07/10/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • CO
  • 80216
Referral
04/29/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • RI
  • 02914
Web
03/13/2014 Yes
  • Bank account or service
  • Other bank product/service
  • Account opening, closing, or management
  • MI
  • 49507
Postal mail
01/27/2014 Yes
  • Bank account or service
  • Other bank product/service
  • Problems caused by my funds being low
  • VA
  • 23505
Web
10/25/2013 Yes
  • Credit reporting
  • Credit monitoring or identity protection
  • Receiving unwanted marketing/advertising
  • IL
  • 60189
Web
09/20/2013 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • TX
  • 76542
Postal mail Older American
08/06/2013 Yes
  • Credit reporting
  • Unable to get credit report/credit score
  • Problem getting my free annual report
  • FL
  • 32809
Web
07/24/2013 No
  • Credit reporting
  • Incorrect information on credit report
  • Personal information
  • LA
  • 70448
Web
07/12/2013 No
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • CA
  • 94577
Web
07/11/2013 No
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • TX
  • 76105
Postal mail
05/07/2013 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report improperly shared by CRC
  • CO
  • 80129
Web
03/05/2013 No
  • Credit reporting
  • Unable to get credit report/credit score
  • Problem getting my free annual report
Postal mail