States Recovery Systems, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
09/18/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	AL XXXXX	Web
XXXX sent invoice dated XX/XX/XXXX. I notified XXXX in writing on XX/XX/XXXX to dispute the account, to ask for verification that it was authorized to be opened. XXXX replied with a form letter to call their office I notified XXXX in Writing on XX/XX/XXXX to communicate with me by mail and that I continued to dispute the account and that I did not authorize it. XXXX replied with the same form letter to call their office. I noticed XXXX in writing on XX/XX/XXXX informing them to communicate with me by mail and that XXXX disputing the account and not a customer of XXXX. XXXX replied with another form letter telling me to call them. I wrote to XXXX again on XX/XX/XXXX referring to the previous communication and that XXXX did not respond properly to my dispute. I again requested proof and verification that I authorized the charges. They did not respond. I notified XXXX in writing on XX/XX/XXXX to cease telephone communications with me and written correspondence will be responded to accordingly. XXXX replied with another form letter telling me to call them. I notified XXXX in writing on XX/XX/XXXX that they have not shown that I owe them any money or any agreement between us. I told them I would no longer respond to them without proper verification. Received collection notice from States Recovery Systems Inc datedXX/XX/XXXX. Responded by disputing the alleged debt and demand for verification, along with copy of agreement for my relationship with XXXX. Sent an additional letter on XX/XX/XXXX of notice to debt collector of default for not verifying alleged debt. Received letter dated XX/XX/XXXX stating debt was verified and a print out of statement of account, with multiple contract account numbers, debit and credit amounts, with XXXX XXXX XXXX XXXX XXXX payments, which I do not have a XXXX XXXX XXXX Account. On XX/XX/XXXX, wrote to States Recovery System that I received the letter but that the account has been in dispute and that XXXX failed to address the dispute. Also informed States Recovery Systems that they did not properly validate the debt. A simple statement is not validation. Anyone can make a statement. XX/XX/XXXX States Recovery Systems reported the collection to credit Report.
05/14/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 95678	Web
I filed a complaint with you guys - consumer finance and you received a response back from the collection agency which did not validate the debt nor provide any official and acceptable debt validation nor proof that it sent me debt validation at anytime. You, XXXX finance, closed the case so Im writing again in hopes that someone will hold the collection agency accountable and actually read what is going on before simply accepting their response and closing. I noticed on my credit a collection from state recovery systems account from XX/XX/XXXX. At no time in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, was I notified that this debt existed. I wrote a letter ( not certified ) and stuck in the mail box to be delivered to State recovery system. In the letter that they claim they didnt receive, I asked for them to validate the debt by providing a copy of the original contractor from the creditor, a copy of the last billing statement from the original creditor, and dates of any billing information from the original creditor. I did not receive the requested information back then, and I have not received the information now. We are now in XX/XX/XXXX, and I have complained to the XXXX and you guys and as a result, States Recovery System sent me a piece of paper dated XX/XX/XXXX indicating charges of {$510.00}. This is not furnishing proof of the debt as I requested - in the form of the original billing and contract from the actual creditor. I asked for the original billing and contract from the original creditor - not a made up piece of paper invoice from the collection agency. Please have them send me all original documentation from the original creditor including, the contract, the billing statement, and all documentation regarding communication between them and me in XX/XX/XXXXto validate the debt. If they are unable to provide proof of notifying me in XX/XX/XXXXand proof of the original creditors documentation of contract and billing, under the fair collection law Act, please remove this collection from the credit bureaus.
08/11/2015	Yes	Debt collection Auto	Cont'd attempts collect debt not owed Debt is not mine	CA 95747	Web
My ex husband purchased a boat, but it was done as a joint loan acount in XXXX when we were still married. We divorced in XX/XX/XXXX and divorce papers stipulate ex husband was keeping the boat and the loan attached to it. I moved and had no possession of or contact with the boat again. However, his credit was not good enough and he was unable to ever refinance it into his name and remove my name from the loan. He then stopped paying on the boat loan with XXXX XXXX XXXX XXXX and had the boat repossessed by them. They sold the boat to someone else but at a loss over how much the exhusband still owed. They then listed the amount of their loss on my credit report as a derogatory account and amount still owed them. The ex husband then filed bankruptcy and had it removed/discharged from his record. However, they then sent ME to collections for their lost money ( over a boat I never had ). The collections information is below, States Recovery from XXXX XXXX XXXX XXXX. I received a letter from States Recovery and I sent them in copies of my divorce papers showing the debt did not belong to me, requesting it get removed. However it has remained on my credit report. Initially it was {$18000.00}. A few months ago they increased it to {$23000.00}, not sure why. I do not believe in bankruptcy and do not want a bankruptcy on my record. I do not want to have to file bankruptcy over a collection item that clearly does not belong to me.They repossessed the boat and got their property back. They discharged the debt in court when the Ex filed bankruptcy on it. There is absolutely no reason their " loss '' should still be causing me credit problems 8 years later. STS RCVRYXXXX XXXX XXXX XXXX, XXXX $ XXXX DetailsLast Reported XXXX XXXX, XXXXCollection Agency STS RCVRYOriginal Creditor XXXXStatus OpenOpened Date XXXX XXXX, XXXX Date -- Responsibility Individual Account. Balance $ XXXX Balance $ XXXX Consumer disputes this account information
03/24/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 95828	Web
This collection agency is furnishing an alleged debt that is on my consumer report ( XXXX ) The collection Agency State Recovery System which is on XXXX XXXX XXXXXX/XX/XXXX, CA XXXX has not provided me with the proper validation according to 15 usc 1692g. Also they have violated 15 usc 1692f. I have not received any proof that there was a such agreement that expressly authorizes this debt collection agency to collect on an Alleged debt which is a violation of the FDCPA. I sent a debt validation letter on XX/XX/2021 and have not recieved any proof of the from them that there is an agreement in place pursuant to 15 usc 1692f ( 1 ) of the FDCPA that they can collect from me or that they even own the debt. This is a violation of my right to privacy. The comapny has also violated these laws. - 15 usc 1692b ( 2 ). Requesting location information from a family member saying i owe such debt - 15 usc 1692b ( 5 ) Using a symbol to indicate to the consumer that the debt collector is in the debt collection business - 15 usc 1692c ( a ) ( 1 ) calling the consumer at an unusual time or place - 15 usc 1692c ( a ) ( 3 ) calling at the consumers work place when it is prohibited to recieve such communication. - 15 usc 1692d ( 1 ) using the means of harm to damage my reputation - 15 usc 1692d ( 2 ) The use of profane language which is used to abuse the hearer or reader - 15 usc 1692d ( 5 ) Causing the telephone to ring repeatedly with intent to annoy, Abuse or harass any person at the called number - 15 usc 1692e ( 2 ) The false representation of the legal status of a debt - 15 usc 1692f ( 1 ) The collection of any amount unless such amount is expressly authorized by the agreement creating the debt - 15 usc 1692g ( a ) Failure to provide the 5 things to prove the comsumer owes a debt within 5 business days. There is over {$10000.00} listed in violations of the FDCPA and if this issue is not resolved i will pursue litigation with this company
11/09/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	CA 94122	Web
In late 2019 a fraudster stole my identity and opened several accounts fraudulently in my name. I learned of the fraud from XXXX XXXX and immediately acted, including freezing my credit, filing a police report, and completing all required paperwork from the companies the fraudster successfully and unsuccessfully attempted to commit the fraud. One of the accounts that the fraudster successfully opened was a credit card account with XXXX XXXX XXXX XXXX. By the time I learned of the fraud the fraudster had spent $ XXXX. XXXX XXXX XXXX XXXX closed the account, and XXXX, XXXX, and XXXX all removed the account from my credit history. Then, months later, I started receiving letters from a debt collector that I had been sent to collections for the outstanding balance on the XXXX XXXX XXXX XXXX account, opened and executed by the fraudster. I have called both the collector, XXXX XXXX XXXX, as well as XXXX XXXX XXXX XXXX and neither provide any help what so ever. XXXX XXXX XXXX simply tells me that the only way they can remove the account from collections is by XXXX XXXX XXXX XXXX revoking the collection. When I call XXXX XXXX XXXX XXXX, my call is repeatedly transferred, the call is dropped, there is no clear department or number to reach out to. I reached out to the woman in the XXXX XXXX branch who helped me file the XXXX XXXX XXXX XXXX required paperwork when the fraud was initially detected, however she is no longer with XXXX XXXX XXXX XXXX, and her replacement began to help me but months have passed and nothing has happened. The collections account is bringing my credit score down and I am trying to buy a home- this situation is incredibly frustrating. Please help.
03/24/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 95831	Web
On XX/XX/2022 I was contacted by states recovery system, on behalf of XXXX XXXX for an attempt to collect a debt for a furniture credit card. I had a balance that I had not been able to stay current due to me incurring an injury while at work which caused me to go out on leave and I was not paid by my employer while out on leave. I kept XXXX XXXX informed the entire time. On this specific date I spoke with XXXX XXXX who informed me that as long as I made the payment in full within XXXX days of the collection account being sent to states recovery it would not negatively affect my credit report. On XX/XX/2022 I made a payment of {$300.00} and set up an authorization for them to process another payment on XX/XX/2022. I checked my credit report on XX/XX/2022 and XXXX XXXX reported that the account had been closed with a balance and sent to collections, so I followed up with States recovery system and spoke with a representative XXXX XXXX to inform him of the conversation between XXXX and myself he informed me that he would have his supervisor listen to the call and the supervisor would call me back but I have yet to hear anything from the company I also reached out to XXXXXXXX XXXX credit reporting department and spoke with a XXXX named XXXX and she advised me that they dont have the information from states recovery system at this time to be able to report to the credit bureaus accurately which should not negatively affect my credit reporting as the account has been paid off in full. I request to have this information adjusted accurately and removed from my report.
11/03/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	GA 30331	Web
My name is XXXX XXXX and Im a consumer submitting this complaint on the behalf of myself without any influence from any third party being involved. Fraud has been committed on my consumer report, which violates the FCRA and FDCPA. STATES RECOVERY SYSTEM is using extortionate means to collect on alleged debt. I do not owe that result from extension of credit which violates Title 18 USC 892-894 and constitutes racketeering activities and extortion. This is a notice sent as per the Fair Debt Collection Practices Act ( F.D.C.P.A. ). 15 U.S.C. 1692 ( G ) Section 809 ( B ). THIS IS A REQUEST FOR ACCOUNTING : REQUEST REGARDING LIST OF COLLATERAL OR STATEMENT OF ACCOUNT IN REFERENCE TO U.C.C 9-210. This authenticated record must include all tax filings ( including all 1099s, 1096s, and 1098S ) any and all trades and/or investments and/or interests associated with this account of which I am alleged to be a party. I have a right to this information, as its directly associated with the reporting activities. This is also a NOTICE exercising my rights to prevent the processing of my personal data by STATES RECOVERY SYSTEM. Please be advised that providing a memorandum or other statement from your agency, stating that STATES RECOVERY SYSTEM the assignment of the account was transferred shall be deemed insufficient. Failure to substantiate the claim, please settle the accounts immediately and cease and desist allcommunication and have these trade lines deleted from my consumer report. PLEASE BE ADVISED THAT YOUR ARE IN VIOLATION OF MY CONSUMER RIGHTS AND THE FDCPA.
08/26/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	AZ 856XX	Web	Older American, Servicemember
I had a XXXX XXXX phone from XXXX. As the phone was defective, I ended my service with XXXX by a phone call to customer service and returned the phone.At no time did they say I would have a following bill, and if I did have one, assumed they would auto pay from my credit card on file as thats how billing was set up. With no preceding bill or email ( even though I continued to get emails on other subjects almost daily from XXXX ) XXXX sent my account to States Recovery Systems , Inc, a debt collection company, showing an overdue bill of {$40.00}. I called XXXX immediately. When she could refer to no email showing a bill, she waived {$10.00} in late fees. They hadnt charged my credit card on file, as their system wont process through the credit card after service is ended. On XX/XX/XXXX I paid {$30.00} via credit card on the phone. I received an email from them showing the waived late fees, the credit card payment, and showed my balance as XXXX. On XX/XX/XXXX and XX/XX/XXXX XXXX and States Recovery both said States Recovery had not been notified of my payment in full. On XXXX I received XXXX emails from XXXX, XXXX ( XXXXXXXX XXXX XXXX saying they couldnt accept my payment ( even though my credit card was charged and not refunded ) and one ( XXXX XXXX XXXX acknowledging the payment and that my balance was XXXX. I did dispute the debt in writing and on XXXX XXXX contacted XXXX requesting confirmation on the status of the debt. As of XX/XX/XXXX, they have had no response from XXXX.
11/24/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	ME 046XX	Web	Older American, Servicemember
On XX/XX/XXXX I received a letter from States Recovery Systems , Inc., purporting to be collecting debt that I owe to a third party company. However, the letter was fraudulent. I encourage you to pursue this company and stop them from attempting to defraud others. Here are the details of the case. The letter that I received stated that States Recovery Systems was attempting to collect a debt in the sum of {$1200.00} from XXXX. XXXX is the phone carrier that my wife and I use for long distance. I had recently tried out a mobile phone that they offered, but I returned it to CREDO in XX/XX/XXXX, before the end of the trial period, because they do not have good coverage in the neighborhood where we live. On receiving the letter from States Recovery Systems, I contacted XXXX to verify that I do not owe any debt to them. The representative who I spoke with confirmed that this was true, and that the letter from States Recovery System is incorrect. When I searched for States Recovery Systems on XXXX, I found numerous reports of other customers whom the company had attempted to defraud. It appears that the company has a pattern of pursuing people for nonexistent debt. I fear that my age ( XXXX ) may have made me a target for this scam. Companies that go after the elderly with fraudulent debt collection schemes deserve to be prosecuted to the fullest extent of the law. I am happy to contribute any other information that you might need in order to do so.
05/23/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	NC 280XX	Web
To Whom It May Concern : This letter indicates you and your company immediately cease erroneous credit reporting. We demand that you and your company stop the monthly charge offs under the Fair Credit Reporting Act for fair and legal reporting debt. They then this fraudulent debt to STATES RECOVERY SYSTEM INC, who added on illegal fees without providing a contract that shows XXXX XXXX agreed to that fee. We closed our account in XXXX due to fraud, and you have placed over XXXX charge-offs since then. You are deliberately keeping the account open to justify the monthly reporting charge-offs. Members must maintain a {$5.00} balance per your website to keep tabs open. We have had a XXXX balance in the account since XXXX. Yet, every month, you send a statement reflecting a XXXX balance savings account claiming that the account is open. This is a direct conflict with the minimum balance requirement per your policy. The Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C 1681 ) falls under non-compliance with the law and false reporting. In addition, this constitutes a breach of contract since the original credit card agreement does not authorize the re-charge debt. If you continue to issue charge-offs, we will be forced to take legal action against you for violation of the Fair Credit Reporting Act and will seek all available damages and remedies. Sincerely, XXXX XXXX
12/19/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 23323	Web
I helped my parents move into a rented home and stayed with them a few months to help them settle in. XXXX years later, a check on my credit report revealed that the city reported me as a cosigner on the {$1300.00} electric utility bill debt they accumulated over the XXXX years after I left. Since I had never signed anything, I called up the city to ask why I was being held responsible for their debt. The city officials I spoke to, who refused to provide their names or positions, informed me that upon opening the utility account, the city had asked for the names and SSNs of all occupants at the time. I asked both officials if my parents had been informed that all occupants would be held financially responsible as cosigners. Both officials informed me that it was not policy to do so. This puts me at a loss for relief options as my personal information was provided without my knowledge or consent, yet the party providing it believed themselves to be under obligation to provide it and were not informed of the ramifications. Additionally, the debt collection agency has not provided me with any sort of debt validation, and is not willing to provide any consideration of the special circumstances surrounding this debt. The original creditor refuses to remove me as a cosigner unless I can prove I was not a resident at the time the account was opened.
01/09/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 97321	Web	Older American
The XXXX XXXX XXXX XXXX hired a debt collector to collect {$5500.00} for a move that never happened. All communication between us was by phone call and text. On XX/XX/XXXX I agreed to pay {$5000.00} for them to move boxes from a XXXX storage unit in XXXX XXXX XXXX XXXX to XXXX XXXX on XX/XX/XXXX. On XX/XX/XXXX I let them charge {$150.00} to my credit card for deposit. On XX/XX/XXXX I got several messages and a phone call from XXXX telling me they denied charges attempted by The XXXX XXXX : {$4900.00} ( more than was owed ) by XXXX, then {$2300.00} by XXXX, then {$1500.00} by XXXX and then XXXX {$1500.00}. I was shocked and a little scared. I called and cancelled the move. I was told that I was still going to be charged because I didn't give 14 days notice ( there were 13 days left. ) I was threatened with " substantial costs '' including hotel costs, airfare, and the wages of 3 men. For context they were being asked to transport boxes. It took 2 men 34 minutes to unload the same boxes from their truck and into storage. The debt they are attempting to collect says the move was to cost {$5500.00} instead of {$5.00} and it includes {$78.00} in interest, crediting my {$150.00} deposit they are trying to collect {$5500.00}. I have all of their text messages to verify all the information I have given you. I
10/01/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	WI 531XX	Web
I attended XXXX online. This past XXXX 2015, I followed the university 's process and withdrew from my course work before the final withdraw deadline. My academic advisor was XXXX XXXX. On XXXX/XXXX/15, I received an invoice from a collection agency by the name of States Recovery Systems , Inc. stating that I owe {$1500.00}. XXXX ( the account was transferred from XXXX ). I have never received any bills, correspondance, telephone calls etc. from XXXX regarding this " debt ''. I do not believe that I owe this debt as my student loans and grants covered all of my educational tuition and fees according to my last conversation with XXXX XXXX. I also withdrew from my course before the withdraw deadline. Since, I had never been made aware of this debt from the university, I explained to the representative ( she refused to give me her name ) from States Recovery Systems , Inc., that I was disputing the debt she became extrememly argumentative with me and threatened legal action. I feel that I have a right to know about a debt before it is referred to a collection agency. And I have a right to have the debt verified. I have supporting documentation to support my claims. I am suspecting that this is a scam but, if its not, I feel that XXXX needs to collect the debt in accordance with collection and billing laws.
11/15/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 95961	Web
I am reporting deceptive business practice with XXXX XXXX and The collection company States Recovery Systems. I opened a credit loan with XXXX XXXX in XX/XX/XXXX. My loan went into default and was closed XX/XX/XXXX. The account was charged off {$2200.00}. My original account number with XXXX XXXX was XXXX. This account was turned over to the collection agency States Recovery on XX/XX/XXXX with a balance of {$2800.00}. For the past year I have been reporting to the credit bureau inaccurate information reported to my account by both companies. First, both companies are reporting that I have balances on my account. Secondly the original charge off dates have been moved up to XX/XX/XXXX. And thirdly, States Recovery is reporting the account with a different account number, XXXX, to appear as if its two separate accounts being reported with their balance at {$3500.00}. They can not charge me twice for the same account. I have made several attempts to correct this issue with the credit reporting agency but they are saying the two companies are coming back with the remarks of all information is being reported correctly. Please investigate and either remove both from my credit file or remove the account that is being falsely reported. This is damaging to my credit file. Thank you.
09/21/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 90047	Web
A {$50000.00} credit line was taken out from XXXX XXXX in the name of XXXX XXXX XXXX and used my name as the 100 % owner of the company. I have never had any affiliation with this company or XXXX XXXX. The first I was aware of this was after a default judgement was entered against me. I went to court on XXXX for a motion to vacate renewal was not successful. I wrote a letter to the bank and also asked the collection agency ( States Recovery Systems ) to supply me with the original loan documents to no avail. The information on the loan application submitted by XXXX XXXX XXXX is fictitious and not associated with me in any way. There is no supporting documentation for the loan : No copy of my valid driver 's license No business and/or financial documentation associated with me in any way No copy of bank/liquidity account statement associated with me in any way No tax return information associated with me in any way No articles of Incorporation for XXXX & XXXX XXXX filed with the Secretary of State, which bear my name The signature on the loan is not mine and never lived in XXXX XXXX. It is also alarming that the bank officer on the loan application has the same last name of the treasurer of XXXX XXXX XXXX.
05/24/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 95835	Web
I am writing this letter because I believe I have been a victim of predatory debt collection. I have attempted numerous times to dispute this account with all three credit reporting agencies over the past few months to no avail. I have requested written confirmation of the original contract as well as my signature verification of the agreement with the new debt collector from XXXX, XXXX and XXXX. Again, to no avail. The company I am referring to is States Recovery Systems. My current credit report shows an account with XXXX XXXX XXXX in which it reflects a closed account with an outstanding balance of {$2200.00}. However, the account supposedly bought and assumed by States Recovery Systems shows a balance of {$3200.00}, a difference of almost {$1000.00}. I protest the validity and believe they are misrepresenting the amount owed and using deceptive practices inflating the amount of debt on this account illegally sinking this account further into debt. I would like this to be resolved and this company held accountable for their practices. I would like my credit reports to be updated and adjusted accordingly and this account be removed because of illegal practices.
07/24/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 96080	Web
My wife now my ex wife lived in home at XXXX XXXX XXXX XXXX, CA we bought home XX/XX/2005. I was the borrower she the co borrower with power of attorney for me recorded with XXXX County Recorder. I was retired and living in my home in XXXX XXXX XXXX, XXXX I can provide utility bills if necessary. I have never had a utility account at that address or signed any agreement with the city of XXXX only her or renters but never me. She was caught by IRS committing tax fraud in my name and is currently being investigated by the FBI for mortgage fraud. She stoled my identity cleaned out my bank accounts and IRA 's, liquidated my company and put the home in foreclosure numerous times. All without my knowledge. I discovered this after IRS presented us with {$87000.00} tax bill. I have requested innocent spouse relief from IRS and U.S. Tax Court and will present evidence XXXX XXXX in U.S. Tax court in XXXX XXXX. Same issue with dish network my XXXX account is in XXXX again I can provide evidence of this. She used my name with her SS # for this account. When she removed XXXX my account was with XXXX and again I have never agreed or sign anything to do with this account.
01/15/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	PR 00662	Web
In XX/XX/2019, I received a letter from the company States Recovery Systems , Inc., of XXXX XXXX CA that they are charging me the amount of {$48000.00}, of a suspicious debt from XXXX XXXX XXXX of which I have never been notified, that I do not recognize it And I don't know who? or what is it?. Before this letter, people from this company called me and asked me to speak in XXXX as it is my first language and they refused, insulted me and hung up the phone without giving me an explanation. Now I receive this threatening letter and I am not given details of what it is? Prior to this incident I have an identity theft reported more than a year ago with XXXX XXXX XXXX who have never told me what happened, what research was done, they never wrote to me and I never knew how it happened? Or what happened? Nor did they explain to me how this debt came to my accounts for the amount of {$73000.00} dollars, how the bank lowered it to {$48000.00} and how this happened electronically in my personal accounts at the bank. I ask you to help me because I made a complaint in the police for identity theft and also report it and now I receive these threats without explanation.
11/09/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	IL 60438	Web
Dear XXXX, In the results of your Third investigation, you stated in writing that you verified that this item ( XXXX XXXX ) ( STATES RECOVERY SYSTEM INC ) and ( XXXX XXXX XXXX XXXX ) is being reported correctly? with XXXX INCONSISTENCIES reported on this account how could you verify it? Who verified this account? This is not a request for VERIFICATION or proof of mailing address but a request for VALIDATION made pursuant to the above-named Title and Section. Now, I respectfully request that XXXX provide me with competent evidence that I have any legal obligation to pay this debt OR DELETE THIS FRIVOLOUS ACCOUNT IMMEDIATELY 1. ) Please provide a valid basis for the debt, such as the original contract/agreement, the promissory note between Consumer and original creditor, bearing Consumer wet-ink signature ; 2. ) Please provide the account and general ledger statement showing the full accounting of the alleged obligation that you are now attempting to collect. Such as XXXX XXXX balance sheet ( XXXX # 's XXXX, XXXX, XXXX XXXX, XXXX XXXX report, XXXX registration statement, XXXX prospectus, XXXX, and XXXX call schedules ;
05/09/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	CA 95677	Web
States Recovery System continues to, despite my demand for them to cease, contacting my employer. State Recovery System was informed by telephone on XX/XX/XXXX, and again on XX/XX/XXXX, that my employer prohibits personal calls ( specifically relating to debt collection ). Specifically, on both of the above dates, State Recovery System 's representative XXXX XXXX was told this and also informed that calling my employer ( with knowledge ) of the prohibition is a violation of Section 805 ( a ) ( 3 ) of the Fair Debt Collection Practices Act. States Recovery System again, on XX/XX/XXXX, at approximately XXXX XXXX contacted my employer. States Recovery Systems violated FDCPA Section 804 ( 5 ), by informing my employer of their business name, i.e. " States Recovery Systems '' which connotes the call was related to the debt collection business, and the call relates to the collection of a debt. States Recovery Systems ' conduct is harassing and abusive. This is the exact conduct prohibited by the FDCPA, and because it has been repeated with directly knowledge of the violation, it is therefore reprehensible.
08/08/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 93657	Web
I moved out of property that was managed by XXXX XXXX XXXX XXXX. at address : XXXX XXXX XXXX, XXXX, CA XXXX. On or about the week of XX/XX/2016. My final day at the residence managed by XXXX XXXX XXXX XXXX. I paid the remainder on my lease in full to the employee and dropped of my keys. She mentioned that she could not assist me the moment with a receipt because of new company taking over properties was in the middle of transferring documents to them but assured me that a receipt would be mailed to me at my new address Approx. 190 miles away ( I NEVER RECEIVED ANY RECEIPT IN THE MAIL EVER!!! ). A few month later when I had a chance to go back in person they no longer were in business, last time i checked its now a massage parlor. STATES RECOVERY SYSTEM INC. is incorrectly billing me for monies and debt that I already paid in person to XXXX XXXX XXXX and they illegally sold this debt. I have disputed multiple times and currently have another active dispute on XXXX credit reporting agency. XXXX has ruled each dispute in favor of RECOVERY SYSTEM INC. without providing any proof to my person.
12/10/2016	Yes	Debt collection Auto	False statements or representation Attempted to collect wrong amount	NC 273XX	Web
XXXX was very unhelpful in my situation. I knew I was 90 days behind and still making payments. But they showed up to repossess my Impala on the basis that I was XXXX delinquent. When I looked at XXXX of my statements, I had sent them a check for {$430.00}. Instead of applying this {$430.00} to the auto loan like they have every time before, they put it into a savings account that was opened when I took out a loan with them. I 'm under the impression that they received my payment, but they put it in the wrong place, giving the illusion I was 120 days behind rather than XXXX. When I spoke to someone at XXXX, they said " that happens sometimes. '' So they show up at my job 45 minutes away from home to take my car. I call them, and at first the deal was to make the loan current, and I could get take the car back. The next day however after taking take the car, they instead tell me in order to get it back, I have to pay off the full balance of {$26000.00} within 30 days. I did n't understand how we went from {$2000.00} ton {$26000.00} in XXXX hours. And they never bothered to work with me.
05/11/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NV 89178	Web
States Recovery is continuing to charge interest on a debt that was charged off by XXXX XXXX. To this date, I have paid {$1000.00} on a {$3600.00} debt and still owes according to them as of XXXX 2016, {$3200.00}. When I asked for a statement, I was told they do not send any statements and are not required to. States Recovery claims, XXXX XXXX ( Original Creditor ) are the ones who has this information but when I contacted XXXX XXXX, I was told the debt was sold to States Recovery. States Recovery claims collection efforts were instructions from XXXX XXXX and they did not buy the debt. These are deceptive practices, States Recovery are unable to provide me with any kind of information regarding a debt. They are not suppose to impose interest charges on a debt especially if they are unable to provide statements. I have tried to settle this debt but they refused to work with me. They continued to harass me at work, call different branches to find the exact branch I work, even after I told them to stop calling me at work and I have given them my cell phone number.
06/24/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 92253	Web
On XX/XX/XXXX, XXXX XXXX of State Recovery Systems, XXXX, left a message on my cell with a reference #, when I returned the call on XX/XX/XXXX, and asked what creditor they represented, Mile stated he needed further verification, and asked if he had the correct address on file ( which he did ). Given the fact that I had my email hacked recently, I said I would not offer any information, nor confirm my address. I asked hime to please give me access to their website/portal so I may see for myself. He gave me the reference number mentioned in the voicemail, and issued a pin. When I went online, https : //www.statesrecovery.com/, and input the the reference # and pin # it states I have a balance of {$290.00} and had my correct address HOWEVER no creditor was identified, only a way to make a payment. Given the fact that my address is correct, and in my experience, creditors try to reach you via mail first, AND I have yet to receive any outstanding bills, AND know I don't have any outstanding debts, I thought it seemed fishy.
11/28/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 920XX	Web
I was XXXX for a XXXX and once in XXXX I XXXX XXXX XXXX XXXX in the hospital with multiple XXXX XXXX that resulted in me needing XXXX as well as XXXX on the top of my head. The police officers say I did it to myself in the back of their car at the site of where I was stopped for the XXXX XXXX. They then took me to the police station and called the paramedics and transported me to the hospital against my will per the police report. I dont know how to dispute this bill they say I owe. I believe I was injured by law enforcement and they should be held responsible for my medical bills because I was in XXXX when this happened. I dont believe I am responsible for any of the damage and wish I had an attorney that could fight my case, but I dont have the Finacial means not the time to do so. I just want to put this behind me and this XXXX XXXX XXXX XXXX is threatening to send it to the franchise tax board for collections without me being able to speak with anyone about the manner. Hopefully somebody can help me out.
12/04/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	IL 618XX	Web	Servicemember
States Recovery is reporting inaccuracies on a collection account. I've ask XX/XX/XXXX for VERIFICATION of this debt under FCRA. I've asked State 's Recovery VALIDATION of this debt under FDCPA. I never received any proof that I own this debt, which are VIOLATIONS of the laws. Iv'e disputed this account XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX with a return response saying it was VERIFIED. They never verified this debt, which is continuing further collection activity that is a violation of FDCPA and it need to be REMOVED. I don't this company or ever made any arraignments with this company. XX/XX/XXXXposting LATE PAYMENTS ( recent XXXX XXXXXX/XX/XXXX posting PAST DUE ( balance XX/XX/XXXX posting different balances : XXXX XX/XX/XXXX posting different balances : XXXX XX/XX/XXXX posting highest balance XXXX XX/XX/XXXX date of delinquency : XX/XX/XXXX XX/XX/XXXXdate of delinquency : XX/XX/XXXX XX/XX/XXXXdifferent account # XXXX XX/XX/XXXXdifferent account # xxxxxxxxxxxxxxxx
01/20/2016	Yes	Consumer Loan Title loan	Charged fees or interest I didn't expect	CA 94513	Web
I am being asked to pay over {$900.00} dollars in interest to a debt collector in XXXX, CA for a credit amount of {$1000.00} attached to a closed checking account ( XX/XX/XXXX ) with XXXX XXXX Bank in XXXX XXXX, CA. The debt was charged off around XX/XX/XXXX. I do not have a credit agreement to see if the collection company can legally continue to charge interest. Further, I have not received monthly statement from the collection company indicating accrued interest and penalties. I understand there is the statute of 4 years in California. We are now in XX/XX/XXXX which if five years since the amount was charged off. I am not certain the collection agent has the legal right to charge accrued interest and further can still pursue collection. The credit reporting agency shows an amount of {$1000.00}. I want to know my legal writes as it pertains to the bank charge off and accrued interest demanded of collector and California statute of limitation on the claim. Thank you,
03/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 337XX	Web
The reason for my complaint is XXXX was not completed to my satisfaction. How does SRS have standing when the documents they sent you does not have a contract to collect from original creditor? What authority do they have? How did State Recovery Systems ( SRS ) verify I owe them money on a debt? I deserve to know the method used to verify this debt. I demanded original wet ink signature on application, not provided. Look at the documents they uploaded. There is no contract between SRS and the original creditor. How can they verify a debt that they have not proven is owed to them? Is this a violation of FCRA 1681 and section 609? FDCPA? Also I sent them a certified notarized letter that states that I do not recognize the signature on the contract that was claimed to be mine on a contract, I did not sign that, it is not my signature on any application and someone forged my name. Please have them remove negative reporting to 3 credit bureaus.
08/10/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TX 77056	Web
While living in XXXX, XXXX I received electric service from XXXX ( XXXX XXXX XXXX XXXX ). On XX/XX/XXXX I requested service be disconnected immediately because I was moving that day to XXXX, XXXX ( outside their service territory ). On XXXX, I received an email from XXXX confirming my move-out request and then did not hear from them again -- no email, no snail mail. I never received a final bill. Then, in XX/XX/XXXX, I notice on my credit report that there is a collection for {$330.00} from States Recovery Systems representing XXXX. I spoke with several reps at XXXX and they refused to recind the collection or accept a payment directly. On XX/XX/XXXX I paid the amount in full to States Recovery Systems. In XX/XX/XXXX, I disputed the collection with XXXX and XXXX. The collection was marked " paid '' but was not removed as I requested. Since I never received a bill for this, I expected it to be deleted from my credit report but they refused.
04/18/2022	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	NY 11364	Web	Older American
I have been a victim of identity theft since XXXX and my personal information was used by someone else to open more than XXXX credit card accounts. I found out about this in XX/XX/XXXX, filed a police report and imposed credit freeze. Nearly all of the fraudulent accounts opened under my name used an address in California. I've never lived in California and my only address from XX/XX/XXXX to XX/XX/XXXX was XXXX XXXX XXXX XXXX XXXX KS XXXX. So far I've successfully removed most of the fraudulent accounts from my credit report by filing disputes through the credit bureaus. I've also filed dispute with States Recovery Systems. Inc XXXX XXXX XXXX. XXXX XXXX CA XXXX, but they kept asking for payments even after I sent docs including police report and my DL to prove that I am ID theft victim. The balance on the account they are trying to also has an address in California. It appears to me they did not try to validate the information on this account.
05/23/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	CA 92028	Web
XXXX Account Dispute # XXXX filed with XXXX on XX/XX/18 for STATES RECOVERY SYSTEM XXXX XXXX XXXX XXXX XXXX, CA XXXX Phone ( XXXX ) XXXX Estimated completion date XX/XX/2018. A request for proof of debt to include a complete breakdown of account number, money owed and details for all debt were requested. Dispute results became available on XX/XX/18 showing balance due of {$540.00} but no information for me to claim or correct this debt. Unsuccessful attempt to pay this debt was made on XX/XX/18 resulting in being referred back to the XXXX of XXXX to obtain proof that this debt is valid. States recovery system will collect my money but can not prove to me that this debt belongs to me. This debt clearly does not belong to me and it is now past the 30 days required for them to provide me with this information. I am requesting that this debt be cleared and removed from all credit reports.
08/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 90025	Web
I have a debt that university of XXXX is claiming that I owe them due to my not taking a masters program with them after I took the bachelors program. They sent this debt to a collection agency and I have been making {$25.00} payments once a month to States Recovery System, Inc. On XX/XX/XXXX I get a letter saying that I have XXXX of XXXX outrageous payment agreements to make or they are moving forward. The XXXX option is to pay {$2000.00} a month. The XXXX one is {$1100.00} a month. The third one is to pay {$670.00} a month. They gave me until XX/XX/XXXX to make a decision when the letter was dated XX/XX/XXXX and I got it on XX/XX/XXXX. I do n't know how these payments are justified out of the clear blue sky when I have been making payments that I can only afford and I have not been ignoring them or running away from them either.
04/21/2020	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 92111	Web
The original debt is from the City of XXXX and it was sent to collections company by the name of XXXX XXXX XXXX. the original bill is dated XX/XX/18. This is a bill that should be covered by XXXX XXXX as that was my insurance carrier at that time. the company refused to send the bill to XXXX so sent it to collections and it is now a ding on my credit report. I called XXXX a few times with the XXXX information and they refuse to send the bill to XXXX. I believe it is unlawful to bill a person covered by XXXX. I sent the City of XXXX and XXXX a copy of my insurance card and they refuse to process the billing. The amount is {$1900.00}. The bill from the City of XXXX has an address : States Recovery Systems, XXXX XXXX XXXX, XXXX XXXX, CA XXXX XXXX. XXXX XXXX XXXX XXXX XXXX # XXXX, XXXX, CA XXXX XXXX Thank you for your help
05/19/2015	Yes	Debt collection Non-federal student loan	False statements or representation Attempted to collect wrong amount	TX 75063	Web
I was contacted by States Recovery Systems Inc 11 days before my arranged payment due date. I found it odd that I was contacted by an individual ( XXXX XXXX ) that does n't typically handle my account. He asked if I wanted to set up a postdated payment and I informed him that today was just the XXXX and I have 11 more days until my payment is due ; therefore I 'll call in on my due date like I always do. I informed him that I am one of the few people they may deal with that actually calls in to make my payments and I do n't need them to call me. Though I informed him NOT to set up a postdated payment and I will call in on my due date ( XXXX ) like I always do. As of yesterday ( XXXX/XXXX/15 ) I received a letter in the mail stating that a postdated payment has been set up.
04/10/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 958XX	Web
Hello I have been dealing with a serious issue with the States Recovery Systems Company in XXXX XXXX, CA. Since XX/XX/XXXX, I noticed on my credit report that the company States Recovery Systems had shown up as a debt collector " claiming '' I owed them a debt. In XXXX of XXXX, I reached out to them via certified mail trying to dispute the matter by requesting the original instrument of indebtedness they that claim I owe as well as a contractual agreement between myself and SRS. I let them know that if they couldn't provide me with anything within 30 days then they have accepted the " debt ' they claimed I owed them. The company have failed to respond back to me but still is reporting the erroneous item on my report. They have violated 15 usc 1692 codes f through g.
07/25/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NV 89509	Web
States Recovery Systems Inc added XXXX accounts to my credit file, via XXXX, after lots of back and fourth and disputing the XXXX collection accounts with XXXX they have not removed these accounts. Account XXXX has a total of {$47.00} owed and account XXXX has a total of {$35.00} owed. I agreed to pay these amounts even though they are fraudulent accounts and I have no knowledge about them, if they remove from my credit report. They refuse to do so. So now I do n't want to pay them, I just want them removed from my credit file. I have filed a police report and send all information they requested, but they will still not delete from my credit file. These items are not mine, I have never been a XXXX customer and I want them removed from my credit reports, ASAP.
03/03/2018	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	CA 95835	Web
On XX/XX/2017 I received a bill amount from States Recovery Systems for {$2100.00}, stating that it was the total amount owed. XX/XX/2017 I received a debt validation and bill amount for {$3300.00}. On XX/XX/2017 I received a second debt validation and bill amount from States Recovery Systems for {$3300.00}, and stating that they have closed and returned the account to the original creditor XXXX XXXX. Now they have resumed collection activity again. The billed amount is obviously incorrect and they have clearly violated several parts of the FDCPA. Not only that, they have continued to continuously call my cell phone after a debt validation and cease and desist statement was provided to them because of the discrepancy in what I owe.
10/15/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	OH 45238	Web
I'm not liable for the debt with states recovery systems I didn't enter any contract and I did not sign any paperwork with this company stating that I would pay them or owe them any money. Furthermore, this company has violated my consumer rights by not providing the requested original contract with my signature signed by me within in the time frame set by FCRA. I contacted the original company XX/XX/2023 and declared that this account was opened without my authorization reported unauthorized transactions had occurred with account. As a result, XXXX XXXX XXXX XXXX XXXX also violated my consumer rights by keeping the account open then knowingly sold verified identity theft debt to this company.
07/25/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA XXXXX	Web
I moved from my apartment And shut off my XXXX service when I initially set up service I paid a deposit and I never received a bill. I was unaware of the balance until it showed up as a collection account on my credit report. I immediately called XXXX and was the representative advised me they would recall the debt and reverse the charge off and bring my account back in good standing and that the collections trade line by STATES RECOVERY SYSTEMS INC would be removed from my report. It was onli updated to paid and I called XXXX back and they advised me that they had already notified STATES RECOVERY SYSTEMS INC that it was no longer a valid debt and that it should have been removed.
04/27/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 95678	Web
I was notified that a collections account from States Recovery System was put on my credit report back in 2017. I immediately disputed with the credit agencies indicating that States recovery system was in violation of my rights. Specifically, Articles 2.1, 2.2, and 2.3. Later, I wrote 2 letters to States Recovery System via US mail to request a copy of when I was first noticed, when the charges took place, the amount, the person who authorized the service, and a copy of any documentation that the account was valid. I received nothing. More importantly, I never heard from anyone via mail, phone, or anything else within 5 days of them placing this on my credit.
01/31/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MD 206XX	Web
On XX/XX/2022 States Recovery Systems added a degratory mark on my credit report per credit karma. Upon, further research, this account was transferred/sold and therefore I am no longer responsible for this account. Debtor 's creditor did not verify this collection. Also, there is NO written form of communication, contract or signature for this accused debt at all. A bill without a signature does not validate the debt and anybody can send a bill and say it is mine. According to the XXXX States Recovery Systems has violated my rights as a consumer and I am requesting legal action to remove this account immediately.
05/17/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 95691	Web
I submitted a dispute the debt listed on my reports was never proven or verified as mine. Electronic signatures do not hold up as legal documentation in the court of law. XX/XX/XXXX certified mail via USPS I submitted : CA acknowledgement ; Notary 's Cert of Service ; Presentment under Notary Seal ; & an UCC 11 Lien Search showing no debt or liens in commerce nation wide. STATES RECOVERY SYSTEM/XXXX : XXXX Amount {$890.00} Fraudulent account and it isnt mine. Im a senior citizen an I have been living with my son since XXXX in his home. So how could i possible open an account for Utilities in XXXX?
03/20/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 957XX	Web	Older American
i paid a collection account off in full to my dentist, unknown to me the outstanding account was sent to STATE RECOVERY SYSTEM in XXXX XXXX, Ca. My Dentist, XXXX XXXX XXXX of XXXX, Ca called to advise them I had paid my account in full and to please remove account from CREDIT BUREAUS.. This collection company XXXX the ( the actual owner ), blatantly refused to do so, stating they were not paid directly, so forget it. He even VERBALLY THREATENED my XXXX which even suprised my XXXX My name is XXXX XXXX, I have a PAID RECEIPT under XXXX XXXX of XXXX, California. I can be reached at XXXX or XXXX XXXX
12/05/2018	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	MI 480XX	Web
I was contacted by States Recovery System for a old debt. I am currently disputing the debt with them now. However, they have recently falsely reported inaccurate dates of the debt. They have re-aged the debt to have it appear to be a new account, knowing that this is a old debt. I believe this is an attempt to stop me from getting a proper accounting of the debt through my dispute process with them. This deliberate attempt by States Recovery System is illegal, I have no problem paying monies I lawfully owe, but their attempts is to bully me into paying a debt amount that has not been verified.
11/16/2021	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	CA 95747	Web
First Tech was notified that I was permanently XXXX when I attempted to settle the debt for less. The amount that I was able to pay the credit card was {$2500.00}. This amount is the most that I could obtain and yet they advised me to contact them at another month to see if the offer would be accepted. They advised me that not paying the credit would have them attach my XXXX XXXX XXXX and cause futher XXXX The account was sent to a third party who is not willing to honor what First Tech advised and threatend to make my credit worse and inclusive of law suit.
10/22/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 94513	Web
After reviewing my credit file I notice XXXX accounts that are the same account being reported on my credit file. Under the FCRA, it 's not illegal for birth to be reporting but under the law they both can not be reporting a balance. I have disputed this information several times and the credit bureau continues to state this information is correct. Under the FCRA sec XXXX this is an illegal practice and they should know this can not be done. XXXX both items with a balance has help destroy my credit worthiness and it 's a violation.
09/16/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	SC 29732	Web
I have been a victim of identity theft. It has been documented with the necessary police report and affidavits. This company States Recovery System refuses to delete the account from my credit file according to FCRA regulations despite being provided with the documents on several occasions via fax and certified mail. I hereby request account XXXX ( originally First XXXX XXXX ) be deleted immediately and no further action taken in regards to this account.
12/06/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	NV 89115	Web
XXXX has been non-compliant with removing the unverified account STATES RECOVERY SYSTEMS INC which has been deleted by XXXX and XXXX XXXX and XXXX have both completed their research and determined that STATES RECOVERY SYSTEMS INC was not established by myself but XXXX keeps verifying this accounts. Also, when I called the company they responded that XXXX did not send them all of the verifying evidence to confirm each account is unverified.
01/18/2021	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 92108	Web	Older American
This is a follow up to the case # XXXX which was closed and the response from the Company is this : " States Recovery Systems, Inc considers this matter closed. '' I just received another letter from the States Recovery System requesting payment of the same matter or else they will turn over the debt to the California State Franchise Board for interagency intercept collection. They are yet again threatening me with something I do not owe.
05/11/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	ND 58102	Web
The STATES RECOVERY SYSTEM reported a debt collection on my credit report, while I have not owed any debt to the STATES RECOVERY SYSTEM. I have contacted the STATES RECOVERY SYSTEM and disputed this issue several times through XXXX this year, but the STATES RECOVERY SYSTEM never removed this debt collection from my credit report. At this point, I have to contact the CFPB and I really appreciate that the CFPB would help me out.
01/06/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 95747	Web
XXXX XXXX XXXX XXXX resolved a problem with my credit Card. The amount paid was settlement on the account. I presently show that a balance of {$5000.00} is due. This is inaccurate and should be corrected. XXXX The merchant was contacted and the company hired to deal with the incorrect balance was removed due to their tactics. This error was done by Credit Union who sent me elsewhere while I had a open dispute.
02/09/2018	Yes	Debt collection Private student loan debt	Written notification about debt Didn't receive notice of right to dispute	SC 29154	Web
I am making a formal complaint about this debt from the University XXXX XXXX in the amount of XXXX, I have not received any notification about this debt since 2013 I have spoke to XXXX about this bill, with no response about a resolution. I am now being inform that the debt has been sold to a credit collection agency States Recovery System, Inc whom i have know contact information for or a written contract with.
09/16/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA XXXXX	Web	Older American
I contacted States Recovery Systems when I saw medical collections pending.I gave them all they asked for including my social security number.They said they mailed details of their claim.I also gave them my email address. This has been over two weeks ago.They say in XXXX of 2013 I was taken by ambulance to XXXX XXXX XXXX. In addition I was treated for a XXXX.This never in my entire life has happened to me.
10/30/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	UT 84095	Web
States Recovery System # XXXX is reporting a collection on my account that I never received a notice for. This was put onto my credit without any warning and I only found out about it when I had my credit pulled. I went ahead and paid it and now I need the collection to be removed. They violated my 30 day right to dispute and this collection is now paid and I'd like it taken off credit.
09/25/2018	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MI 48021	Web
I was contacted by STATES RECOVERY SYSTEMS INC for a old credit card that I believed was inaccurate. The amount in question I stated was in dispute by me as well as the time line. I was told that to prevent future action by them I had to pay {$3000.00} immediately. The collection notice is dated XX/XX/2018. I am extremely concerned they will continue to harass me and make threats.
06/09/2021	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	NV 89120	Web
I had a bank account with XXXX XXXX XXXX XXXX XXXX, and I was overdrawn they contacted me to make arrangements on the account, which I did they closed the account and advised me that they were going to convert the deposit account balance to a loan balance so they could send it to a collection agency. The balance on this account is for fees only for having the account.
10/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NV 894XX	Web
I checked my credit report and found that States Recovery Systems has listed an account as an adverse, in collection account. I have paid this debt with the original creditor, and have told SRS this on many occasions. I also requested that they verify the original debt with the original creditor and no verification was ever provided.
07/15/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 94578	Web
On or about XXXX 2020 XXXX reported to the credit brewery or their recovery which is states recovery system that a balance of {$1300.00} was old I never opened this account this was not authorized by me or no one had authorization to sign me up for their services which I believe was some energy service or utility bill
10/17/2017	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	CA 92344	Web
State recovery system as a debt collector tryed to collect a debt. They 're reporting inaccurate information in my credit report. I was denied credit. They told me is my responsibility to have it removed from the credit, they have no responsibility to remove it, they have no violation of law.
01/03/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 95833	Web
I have reached out to XXXX many times to resolve this matter. They feel that because I have had service with them in the past that this is a verified debt. I have disputed this account with the original company, the debt collector and the credit bureau.
04/27/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	WA 98502	Web
I 've already spoken to them once on my cell phone, now they are calling repeatedly on my work phone which is a privately owned business. If they keep calling, I will be fired! I 've told him not to call anymore!
04/27/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	WA 98502	Web
I 've already spoken to them XXXX on my cell phone, now they are calling repeatedly on my work phone which is a privately owned business. If they keep calling, I will be fired! I 've told him not to call anymore!
10/24/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 95993	Web
I have asked this company to submit all inquiries in writing, I will not verify any information via telephone and they are now calling my place of employments phone line ( XXXX ) instead of my personal cell.
07/10/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	CA 95350	Web	Servicemember
They have not communicated directly with us, with proof that they actually hold the debt, what the current balance is, and how to pay it.
11/22/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 95648	Web
I have sent a letter to this company. They are still reporting this incorrect information on my credit report. It is ruining my credit
05/15/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	TX 75243	Web
They were hateful, threatening I think there scammers
02/01/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 76092	Web

01/18/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94109	Web	Servicemember

11/30/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95605	Web

09/07/2023	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 95811	Web

05/19/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 91741	Web	Older American

03/08/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	IL 60564	Web

02/22/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CA 90815	Web

02/04/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 92054	Web

01/25/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	NY 12550	Web

01/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA 96003	Web

12/28/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CA 95835	Web

10/02/2022	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt was paid	NC 28306	Web

04/02/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 90086	Web

01/28/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	FL 33761	Phone

09/16/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 94920	Referral

07/23/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 95826	Web

07/09/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 92056	Web

05/16/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	CA 94530	Web

04/23/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NC 28213	Web

04/07/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	PA 15219	Web

03/26/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 95815	Web

02/17/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	TX 75409	Web

02/16/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 93535	Web

01/19/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 95838	Fax	Servicemember

12/21/2020	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	GA 30045	Web	Servicemember

09/27/2020	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	TN 38555	Web

07/26/2020	Yes	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	FL 33134	Web

07/19/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	TX 77429	Web	Servicemember

04/22/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	VA 20186	Web

04/21/2020	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive notice of right to dispute	MA 01106	Web

09/27/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 95843	Phone

12/10/2018	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	MI 48021	Web

09/05/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 95843	Web

03/27/2018	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	CA 95818	Web	Servicemember

01/21/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 93722	Web

10/24/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	AZ 85020	Web

09/25/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 95763	Web

05/01/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 95670	Web

04/12/2017	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	CA 95747	Web

03/13/2017	Yes	Debt collection Medical	Disclosure verification of debt Not disclosed as an attempt to collect	CA 95851	Web

12/22/2016	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	CA 95648	Fax	Older American

11/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CA 96019	Web

11/15/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 95758	Web

10/29/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 94606	Web

09/12/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	CA 95833	Web

06/24/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 95817	Web	Servicemember

01/12/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 95653	Web

09/29/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	WA 98674	Web

08/24/2015	No	Debt collection Non-federal student loan	Improper contact or sharing of info Contacted employer after asked not to	CT 06106	Web

03/12/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 94533	Web	Servicemember

09/23/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 95842	Phone

08/18/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	SC 29588	Web	Older American

04/04/2014	Yes	Debt collection I do not know	Communication tactics Called outside of 8am-9pm	IN 47909	Web

03/21/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 90064	Web

02/14/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	AZ 85713	Referral

12/12/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OR 97302	Web

11/27/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AK 99506	Web	Servicemember