| 01/12/2016 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
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XXXX/XXXX/XXXX - Received a bill from XXXX XXXX for {$220.00} XXXX ( a XXXX debt collector ) reported this debt on my credit report although I have never received any communication directly from XXXX. Apparently they assigned the collection to Springer Collections ( a XXXX debt collector ) as I was a XXXX resident.
XXXX/XXXX/XXXX - Received a collections notice from Springer Collections for {$220.00} XXXX/XXXX/XXXX - Sent my HSA account debit card information to XXXX to settle the debt of {$220.00} XXXX/XXXX/XXXX - Called Springer Collections to confirm they had received my payment information because there had been no transaction on my account. They told me the card had been declined. I asked them to run it again and they told me that once again it had been declined. It turns out that Springer Collections can not take an HSA payment which is why it was declined. They agreed that I pay XXXX XXXX directly.
XXXX/XXXX/XXXX - Called XXXX XXXX and paid outstanding balance of {$220.00} XXXX/XXXX/XXXX - Called Springer Collections to let them know that I had paid the outstanding balance. They informed me that they would get confirmation from XXXX XXXX ( via XXXX ) and close my account.
Some days later I talked with XXXX XXXX XXXX at Springer Collections to confirm that everything was in order. He told me that XXXX had informed him that there was still an unpaid balance of some {$95.00} - they did update the credit report item from the original {$220.00} to {$98.00}.
I have followed up several times with all parties : XXXX are clear that my account has been paid in full, XXXX refuse to talk to me, Springer XXXX XXXX XXXX XXXX keeps telling me that I still owe some {$95.00}.
XXXX/XXXX/XXXX - XXXX XXXX of Springer Collections called me. He told me that XXXX still showed that I had an outstanding debt of {$95.00}. I told him that I had paid the bill in full and that if there was an outstanding debt he should send me the proof - he refused. He said that he had looked at my account on the XXXX XXXX website ( surely a HIPPA violation ) and he said it showed an outstanding balance of {$95.00} - this is not true - the balance shows zero following the payment of $ XXXXthat I made on XXXX/XXXX/XXXX to XXXX XXXX.
XXXX continue to report a non-existent debt on my credit report.
Springer Collections XXXX XXXX XXXX XXXX continues to insist that I pay a non-existent {$95.00} debt. The tone of XXXX XXXX 's communication on XXXX/XXXX/XXXX, when he called me, felt like I was being harassed.
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| 04/11/2021 |
No |
- Debt collection
- Other debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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A debt collection company called XXXX XXXX XXXX d/b/a Springer Collections has been repeatedly harassing me and my wife with phone calls. My wife & I used to get our lawn service from a local lawn company called XXXX XXXX XXXX that later went out of business. Before it went out of business, the business was taken over by new owners & the new owners billed us for lawn care we never received. We think at least one of the following two things has happened : ( 1 ) we were billed for services we never received & then got sent into bill collections to pay a debt for services that were never given AND/OR ( 2 ) we were confused with another person with the same last name who lives a few blocks away but the company was so chaotic before it went out of business that it sent the bill to us by mistake. We know that # 1 definitely did happen to us. I'm also wondering if # 2 happened to us, because upon the advice of an attorney, I checked my credit report & I found an address near my house that is neither my residence nor a property I own. ( The only real estate I own is my own residence. ) Bill collectors call incessantly and will not listen to reason when I state that the debt is not mine or my wife 's.
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| 09/23/2020 |
No |
- Debt collection
- Medical debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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In XX/XX/XXXX XXXX with Springer Collections of XXXX XXXX, MN left a message on my home number looking for a XXXX XXXX regarding an old medical debt ( from XXXX ) for a low-income medical clinic in XXXX XXXX. My mother 's name is XXXX XXXX, and I did some investigating with the clinic as to the nature of the debt. As suspected, the clinic was looking for a different XXXX XXXX. The birthdates were way off, the social security number was wrong, and we determined that my mother had never been to that clinic. She lives some 40 miles away and is in memory care, not capable of getting to the clinoic. I spoke at length with XXXX after my investigation and she informed me that Springer would no longer be contacting me. Further, the clinic was supposed to notify Springer that they were pursuing the wrong XXXX XXXX.
Yesterday, on XXXX XXXX at XXXX XXXX, I received another message on my home answering machine from XXXX with Springer Collections. She repeated her first message from XXXX, asking for XXXX XXXX regarding a medical debt. She did not give any indication in her message that she remembered she was calling the wrong party again.
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| 01/02/2017 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
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This debt was paid 15 days after the original date of service, we have disputed with the original dental office and with the collection agency, no 14 months after they reported to my credit bureau as a collection with a " dispute " listed so they knew there was a issue before they even tried to report to credit not only was this paid but it was paid twice and some refunded due to there collection activity The original date of service was XXXX original payment received and cleared from XXXX on XXXX overpayment notice received on XXXX from XXXX XXXX XXXX paid bill a third time Final collection notice from XXXX on XXXX ( after payment received ) spriniger collections letter XXXX and XXXX fax confirmation proofing payment and over payment confirmed by springer collections XXXX springer collections reported to my credit as a disputed collection even thought they have confirmed verbally multiple times payment was received by XXXX and confirmed that they had received the fax proof to them, they gave reassurances that they would take care of the issue with the dentist office and it would not affect credit then went and reported it
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| 09/22/2020 |
No |
- Debt collection
- Medical debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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In XX/XX/XXXX XXXX with Springer Collections of XXXX XXXX, MN left a message on my home number looking for a XXXX XXXX regarding an old medical debt ( from XXXX ) for a low-income medical clinic in XXXX XXXX. My mother 's name is XXXX XXXX, and I did some investigating with the clinic as to the nature of the debt. As suspected, the clinic was looking for a different XXXX XXXX. The birthdates were way off, the social security number was wrong, and we determined that my mother had never been to that clinic. She lives some 40 miles away and is in memory care, not capable of getting to the clinoic. I spoke at length with XXXX after my investigation and she informed me that XXXX would no longer be contacting me. Further, the clinic was supposed to notify Springer that they were pursuing the wrong XXXX XXXX.
Yesterday, on XXXX XXXX at XXXX XXXX, I received another message on my home answering machine from XXXX with XXXX Collections. She repeated her first message from XXXX, asking for XXXX XXXX regarding a medical debt. She did not give any indication in her message that she remembered she was calling the wrong party again.
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| 05/09/2020 |
Yes |
- Debt collection
- Other debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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Contacted company to inform them I do not owe a debt to them on or around XX/XX/XXXX. I was told debt is with an attorney and needed to speak with XXXX. I then was redirected to someones voicemail who I then left a message for. I did not hear back from them. I sent a dispute with XXXX on it around XX/XX/XXXX. I received a response on XX/XX/XXXX that the account has been updated with no noticeable changes afterward. I have a court decision and order I submitted that dismisses this and to be expunged because it is mine, XXXX ignored this documentation. I have uploaded it again, XX/XX/XXXX. This debt that is not mine and is unfairly hindering my loan opportunities. I wish for this to be resolved quickly and deleted from XXXX and XXXX credit bureaus. XXXX rightfully deleted the debt when I submitted the court documentation back in XXXX of XXXX. I do not owe Springer Collections or XXXX XXXX.
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| 06/15/2018 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
Servicemember |
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The XXXX attempted to Bill me for conducting additional XXXX after my insurance refused to pay them because they did took the XXXX to close to my last exam. The denistry did not explain this to me or check my policy before. When they attempted to Bill me I refused and asked if they had an internal policy that requires their staff to verify insurance policy before. They stated they just recently updated their policy. They then had an attorney contact me for payment, I requested validation and their policy. The attorney never provided me the debt validation information I requested. Recently when requesting a car loan, this popped up on my credit report from a debt collector I never heard of and learned it was for this debt. This has caused me lasting hardship and I continue to refuse that I owe this debt for the XXXX 's lack of care of it's customers.
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| 07/13/2017 |
Yes |
- Debt collection
- I do not know
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- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
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Web |
Servicemember |
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Spring Collection at XXXX contacted my mother today asking for myself or my husband, as well as informing her of who they were and that they were collecting debt on our behalf. I am currently at work, but then they also called my phone number, so why they called my mom after she told them she was not them and giving her our debt information is not the proper practice. I have relatives with my last name that I wish to not be notified of my financial issues and would like to speak with someone in regards to what I can do. I have not lived in Minnesota for 5 years now and do not know what this debt is regarding, and I do not want to call and give them any of my information, now that they just shared it with a family member of mine.
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| 05/05/2020 |
Yes |
- Debt collection
- Other debt
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- Attempts to collect debt not owed
- Debt was result of identity theft
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|
Web |
Servicemember |
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Im receiving letters and phone calls of harassment, abusive and profane language, garnishment of bank accounts, death threats and threats of being sent to jail and prison continuously from Springer Collections Representatives for a debt of {$5000.00} they say I owe to XXXX XXXX XXXX for Child and Family Development in XXXX, Minnesota. The debt is a fraudulent debt and and is the result of identity theft. The debt isnt my debt. Springer Collections are in complete violation of the Fair Debt Collection Practices Act ( FDCPA ) under Federal and Minnesota.
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| 04/23/2020 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was result of identity theft
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Web |
Servicemember |
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I been receiving constant telephone calls of harassment, profane and abusive language and threats of violence from Springer Collections Representatives in regards to 2 accounts for {$1800.00} and {$210.00} from XXXX XXXX XXXX XXXX. The accounts are fraudulent, unauthorized, not my accounts and are the results of identity theft. Springer Collections are in violation of the Fair Debt Collection Practices Act ( FDCPA ).
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| 06/05/2015 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Cont'd attempts collect debt not owed
- Debt is not mine
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|
Web |
Servicemember |
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Account Name : SPRINGER COLLECTIONAccount Number : XXXXPast Due : $ XXXXFor one I requested a validation of debt and received no response in the appropriate time allowed. As a result I disputed the transaction but springer contested the removal. I do not owe XXXX or springer any money. They forced a charge on my credit card, I disputed and it was proven that this was an erroneous charge.
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| 09/04/2015 |
Yes |
- Debt collection
- I do not know
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- Taking/threatening an illegal action
- Threatened to sue on too old debt
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Web |
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This man name XXXX XXXX from Springer Collection has been calling me back to back everyday since XX/XX/XXXX about a bill I owe back in XX/XX/XXXX which I do not remember. I told him i will try to get a loan to pay the {$2600.00} but I didnt get one. He call 4 times a day or more he talked to my boyfriend in told him that if i knew better i would get back to him, i owe this money.
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| 09/16/2018 |
Yes |
- Debt collection
- Other debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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I have disputed thru credit agency and the company. This debt states for an apartment in Minnesota at XXXX XXXX XXXX XXXX XXXX XXXX XXXX MNXXXX I lived in another apartment not XXXX XXXX This belongs to someone else..
Please remove this debt off of me and my credit report
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| 06/05/2019 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
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Web |
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My child was receiving child care services from the school. Father of the child was responsible for paying the child care bill. Father did not pay and this debt should be directed and the responsibility of the father. I have already reported this information.
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| 03/17/2021 |
No |
- Debt collection
- I do not know
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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| 05/30/2019 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
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| 07/11/2017 |
Yes |
- Debt collection
- Other debt
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- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
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|
Web |
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| 05/16/2017 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
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| 11/04/2016 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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| 10/06/2016 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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| 09/14/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
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|
Web |
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| 07/08/2015 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
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Postal mail |
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| 02/10/2015 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Improper contact or sharing of info
- Contacted me after I asked not to
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Web |
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