SOUTHWEST COLLECTION SERVICES INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/07/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web Servicemember
XXXX XXXX XX/XX/XXXX Dear Sir or Madam/To Whom It May Concern, On XX/XX/XXXX I requested an investigation regarding inaccurate/erroneous items on my credit file that were being reported illegally. Your agency NEVER sent a letter stating that you had completed your investigation and the items were not deleted, as requested. This is a request under FCRA 611 ( a ) ( 7 ) for a description of the procedure used by your agency in providing all information to the creditor associated with my earlier dispute under FCRA 611 ( a ) filed with on ( date/identification of the dispute ). To be more specific, based on FCRA 611 ( a ) ( 2 ) ( B ), you were required to forward all of the relevant information I provided by you to the creditor for their investigation of my dispute. Please provide me with all of the information you used for your investigation, as required by FCRA 611 ( a ) ( 7 ). Please reply within 15 days or delete the negative items, as originally requested. 1. SOUTHWEST COLLECTION SERVICES 1ACCOUNT # XXXX ON BEHALF OF XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Thank you, XXXX XXXX XXXX XXXX XXXX XXXX/XXXX/XXXX XX/XX/XXXX To whomever it may concern, I noticed that my credit report, pulled through your company, shows a medical account that does not belong to me. I believe you have erroneously listed this account and I would like to have it removed immediately. Below is the account you have listed. Name : XXXX XXXX Social : XXXX Account : 1.SOUTHWEST COLLECTION SERVICES ACCOUNT XXXX ON BEHALF OF XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Please remove this account immediately. I understand that, by law, you have 30 days to complete your investigation of these errors. I trust that you will provide me with the procedure that you used to verify the accuracy of the information listed above. Thank you for your time. Sincerely, XXXX XXXX XXXX
01/22/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web Servicemember
This company Southwest Collections SOUTHWEST COLLECTION XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX {$180.00} {$180.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Has reported so many claims to the bureaus I owe them anywhere from {$7.00} to {$300.00} and I have had them all removed due to accuracy as they are not mine! I have PPO private insurance and I have never been to their urgent care, but I also never had a co pay or any EOB from my insurance showing I went to this Urgent Care. They keep adding new claims to my credit report every time I get one removed and they are always for a different amount. I consider this harassment and they are out right lying. I know I have not ever been there and this new claim is the 5th one in 18 months they have tried to collect form me. Never once did I receive anything in writing or by phone about the debt. The first I ever heard of any of them was when they showed up on my credit reports. XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XX/XX/XXXX Dear Sir or Madam/To Whom it may concern, You have listed inaccurate items on my credit file and I need to have them removed as soon as possible. These inaccurate items ( listed below ) are affecting my credit score and livelihood. Please delete these immediately. Here are the erroneous accounts you have listed. Please delete the following : XXXX XXXX XXXX XXXX Accounts : 1. XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX XXXX ( Original Creditor ) XX/XX/XXXX {$180.00} Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested as well, to be provided within 15 days of the completion of your reinvestigation. Under federal law, you have 30 days to complete your reinvestigation. I appreciate your time and attention to this matter. Sincerely, XXXX XXXX XXXX XXXX
08/12/2018 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 908XX
Web
To Whom It May Concern ; My complaint is regarding an account which Southwest Collections Services Inc in the City of XXXX California claims I owe {$3200.00} which is false.and the amount keeps increasing monthly. It is currently {$3200.00} as of XXXX I have written them on several occasions requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act ( 15 U.S.C. - 1681 et esq ), and California 's Consumer Credit Statues and subtitle D of the ARRA, SEC. 13401. Application of Security Provisions and Penalties to Business Associates of Covered Entities ; and SEC. 13407 ( 1 ) Breach of Security along with the corresponding local state laws. Please also note that I requested " validation '' ; that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay them. Each month for the last several years Southwest Collections Services increases the amount they alleged i owe them and show no proof of a contractual obligation or instrument bearing my signature and i have advised them not to take action reporting to XXXX, XXXX and XXXX and they did and currently report to the bureaus. I also believe Southwest Collections Services is in HIPPA violation disclosing medical records in the State of California. Medical Privacy Statues and the penalty provisions of the ARRA section D, privacy provisions, the penalty rules of the HITECH Act issued XX/XX/XXXX and the Omnibus Final Rule effective XX/XX/XXXX and the FACT Act final rules effective XX/XX/XXXX are in effect in this situation. I am requesting assistance in having this erroneous information deleted and further requesting assistance in how to properly pursue the matter in my local venue of law. Please advise and thank you. Sincerely, XXXX
04/06/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92336
Web
I received a notice in the mail for 4 different collection amounts. I have been disputing this with my insurance and the medical office for over 3 years now. I called today to pay the amount owed but was not willing to pay a ridiculous amount of interest. I explained due to the situation we are in being I'm the only one working and my husband having XXXX XXXX XXXX XXXX I can't pay the interest but will pay the original amount due. He stated in order to get it off my credit I had to pay the interest, I said ok fine then I will call the medical office where this came from and pay them directly since they don't own the account he said. He then stated I can't do that cause it will not come off my credit. I said if you don't own it how will it not come off my credit report, cause we reported you he stated. He also told me he looked me up and saw what I do for a living so I must know what I'm doing and need to pay them. He also told me he sent me 24 notices which is incorrect. Once I got a hold of the medical biller ( XXXX ) at the doctors ' office they told me I can pay them directly without interest and they would take it off my credit. I ended up paying the collection company cause they harassed me and told me it would not go away and that they can show the court when we go how many times they've contacted me which is incorrect. I would like the money I paid to them for interest and to take it off my credit report back.
09/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • CA
  • 91784
Web Older American
Collection Agency ignore my dispute letter, Don't want to talk and Reported to Credit Bureau -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Amount {$120.00} Is XXXX SOUTHWEST COLLECTION S Phone ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- XXXX XXXX XXXX XXXX XXXX XXXX : What You told me on XXXX, I have to re-admitted in Hospital to help me, Talk your doctor and get re-admitted Was this worth {$150.00} and hire Collection Agency, and RUIN MY CREDIT? Ive Never missed Single bills in my XXXX years, If you feel you need get paid on this, Remove Credit Report and Call me XXXX or email me XXXX Below was my letter collection agency XX/XX/2019 To whom it may concern : 1.While I was waiting XXXX XXXX in the Hospital while accumulating {$28000.00} of bills, He never show up nor came. 2.having 2nd Severe XXXX XXXX XXXX, much severe than I went emergency for, XXXX XXXX office Made me wait 10 days without even painkiller 3.On top of XXXX XXXX and XXXX XXXX verified XXXX XXXX XXXX, From hospital, XXXX XXXX Create additional Bill of X-ray. 4.After that, Only he told me let him know when my regular Dr admitted me in hospital again, otherwise he cant do anything and XXXX XXXX didnt do ANYTHING other than Create additional Bill! IF XXXX XXXX disagree, XXXX XXXX himself call or write to me
04/30/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • XXXXX
Web
Southwest Collection Svc was a collection agency that I owed money for an eviction to. I was able to pay half of the money owed. This credit account passed the 7 year mark and fell off my credit last year. I had a credit alert that this creditor pulled my credit on XX/XX/21 as a hard inquiry for a new installment loan or new bank account inquiry. I did not give permission or apply for any new loans through this company and now they have all my personal information. This company has threatened me to put me in jail and to sue me again. I feel this company has been collecting on debts by harassing and illegally damaging peoples credit without the legal right to do so. They need to be stopped and be held accountable for their collection procedures. I have a copy of the credit report that was illegally pulled after it had fallen off my credit report. I have already reported this as a fraudulent inquiry with the credit bureaus. To recap : a new account inquiry for an installment loan or new bank account was pulled on my credit on XX/XX/21. When I checked my experian account it was placed from an old creditor that has fallen off my credit report after 7 years. I did not authorize or apply for this company to do this. The company is : Southwest Collection Svc XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX ( XXXX ) XXXX
09/29/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to turn you in to immigration or deport you
  • CA
  • 902XX
Web
this is who i am filling a complaint on southwest collection service, inc i have received numerous blocked called and calls from this agency, telling me they are going to deport me if i do not pay this debt, i told them i will only pay XXXX i will not be paying XXXX ever! and they said they would not except, so they said if i dont pay the total they would be reporting me to ice agency, but im a citizen, ... i am not sure if i should challange them in court, i would like to settle this and pay half but they said they would not except, he called me ugly and called me ill and said he wanted me to harm myself. XXXX XXXX from southwest collection service, inc is who im filling the complaint against. i called the dentist in XXXX XXXX personally and they said the dentist died, so they wouldnt be able to take any money, this is an old cause XXXX i understand this creditor is trying to collect the 10 percent this isnt going to happen. i will only pay XXXX nothing more. i will also be reporting them to fdcpa i am XXXX XXXX XXXX XXXX XXXX XXXX XXXX ca XXXX i have recieved threats telling me they will be reporting me to ice, to come take me and my family, i am ready to sue them! southwest collection service amount {$590.00} interest {$390.00} total {$980.00} creditor XXXX
07/10/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92394
Web
XX/XX/XXXX or around I started to receive debt collection calls from a company stating their name was Southwest Collections, this company advised me that I owed on ambulance bill for a XXXX emergency ride in XXXX. I informed them that I have never been in an ambulance, after going back and forth with the representative, she decided to inform me that this was a Joint account that I am on. I informed that I am not a joint on anything and also I dont even believe you can have a joint ambulance bill. They refused to advise me who was on this joint account, either way I know this is not a bill I am responsible for, after disputing over and over with this company and going back and forth they have fraudulently added this to my credit, this is causing me extreme hardship, having a bill on my credit that does not belong to me. I disputed this with all 3 credit bureaus, however the information remains. I dont believe investigations are being done, this company should not be able to fraudulently list someone as a joint owner just to get an account paid.
10/04/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 91701
Web
On or around XX/XX/2021 I called SOUTHWEST COLLECTION to discuss my debt and credit reporting. I asked the rep who was in charge of my collection if they would stop reporting negatively to my credit, being that I had set up a payment arrangement with SOUTHWEST COLLECTION, and had already made 2 payments towards that agreed upon arrangement. The rep informed me that he would not remove the collection and that I should pay it in full. I advised him that I did not have the funds to pay in full at the moment. After a bit of back and forth he ultimately refused to remove the negative collection and also threatened to delete my payment arrangement and auto pay and my credit would never be fixed. At the time the next payment should have been deducted from my bank account in XXXX, but the payment was never made. So I assume he made good on his threat and removed my arrangement without my authorization. Now the collection is still on my credit report, and increasing in balance by {$3.00} a month. I feel this companies rep and practices are unethical.
10/04/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 91701
Web
On or around XX/XX/2021 I called SOUTHWEST COLLECTION to discuss my debt and credit reporting. I asked the rep who was in charge of my collection if they would stop reporting negatively to my credit, being that I had set up a payment arrangement with SOUTHWEST COLLECTION, and had already made 2 payments towards that agreed upon arrangement. The rep informed me that he would not remove the collection and that I should pay it in full. I advised him that I did not have the funds to pay in full at the moment. After a bit of back and forth he ultimately refused to remove the negative collection and also threatened to delete my payment arrangement and auto pay and my credit would never be fixed. At the time the next payment should have been deducted from my bank account in XXXX, but the payment was never made. So I assume he made good on his threat and removed my arrangement without my authorization. Now the collection is still on my credit report, and increasing in balance by {$3.00} a month. I feel this companies rep and practices are unethical.
02/23/2019 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92656
Web
I am adding more documentation to a current complaint. The attached document further details line by line the payments I made to the center for children that was never credited to the ledger. Further, there are payments noted, however not recorded. The ledger attached has my payments, the billings and then the total amount the attorney billed me in full which was {$3000.00} on page 10 of the attached XXXX XXXX document billing statement. I paid that in full based on my payments that were recorded. The billing statement is vague, ambiguous and there is nothing to show for the billing 's validity. It is just a bill with nothing to prove it is legitemate. Further, I paid my portion of the billed debt. Lastly, there is a court action that dismissed this attorney on XX/XX/14. There was no valid or legal billings allowed after that date. This debt was purchased by Southwest Collections and is a third party debt. It is illegal and action needs to be taken to get it off my credit report immediately.
06/30/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • XXXXX
Web
I have received a response from my first complaint from southwest collections svc stating they have not contacted me since 2015. I have a saved voicemail from XXXX for the law offices of XXXX XXXX just left less than 60 days ago. There is a judgment but that judgment only last for 7 years. You are not legally allowed to damage my credit by pulling it under false reason of opening a new account which I have provided proof that you have done. Do not contact me since it is passed the legal statute of limitations or I will take further action. In regards to threatening jail or suing, this is what you threatened me with when we first went through the court process. My mom was there when you were being aggressive and unconcerned about what was happening. Stop pulling my credit stating its a new account which is a lie and is not permissible since the limitation to obtain the debt is passed its 7 years.
03/06/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92612
Web
Southwest Collection Agency , Inc has falsified and used doctored invoices to collect money and interest charges and failed to provide verification. They have threatened that these charges were reviewed by their attorneys and lawful and will take legal actions. I have tried to settle the debt by paying off the half of the amount that I did not owe out of fear that the interest will accrue. After speaking with others and learned that what they are doing is unlawful. I questioned the validity of this debt that they are demanding they became enraged with hostility and used vulgarities and obscene languages and stated this will continuously grow and XXXX up my credit. I have then contacted the rental car company, however ; they stated that they made the mistake not knowing the laws sending it to this collection agency which is not allowing the rental car company to cancel or dismiss it.
07/26/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 95210
Web
XXXX XXXX P.O box XXXX XXXX, CA keeps harassing me over a debt that is almost 7 years old from the XXXX XXXX a company that has went out of business they adding interest the debt and they are a 3rd party collection agency. Under the F.D.C.P.A federal Department of Collection Practice Association and Federal Trade Commision laws I have repeatedly asked for verification of the debt to prove I owe it. I even tried to settle a debt I don't owe but was not able to reach an agreement with the company. I do not owe this debt. At first it was only on my XXXX credit report but as of XX/XX/2019 it appeared on my XXXX credit report with a outrageous amount {$430.00}. It just keeps going on up. I know this this against all laws and seeking information on how to personally sue this company.for malpractice and harassment.
01/01/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90620
Web
I received a notice from Southwest Collection Service, Inc.stating I owed {$52.00}. I called them to inquire and they said to call the XXXX XXXX XXXX, the creditor. The lab told me that " XXXX XXXX '' was done when I did my physical with my doctor 's office on XX/XX/17 and that's the amount I still owe.This was news to me because XXXX XXXX is typically covered by my insurance. They told me to call my doctor 's office to get more clarification on what type of XXXX XXXX was ordered. When I called the doctor 's office they said they will forward my message to the billing coordinator, who still hasn't called me even after attempting to get a hold of him several times. At this point I've given up, thus my last option was to reach out to CFPB in hopes of getting a straight answer.
09/18/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90631
Web
Southwest Collection Service Inc sent me a notice ( dated XX/XX/XXXX ) in attempt to collect a debt that is not associated with myself. The amount of the debt is {$170.00} ( {$54.00} of this amount is interest ). The notice describes ambulance services provided to someone else on XX/XX/XXXX that Southwest says was not covered by medical insurance. The person who received ambulance service has an Explanation of Benefits ( from his secondary insurer XXXX XXXX XXXX ) which clearly states patient owes {$0.00}. The patients primary insurance also paid this debt three times over. Finally, Im not the person who received ambulance services, and this collection company can not legally hold me accountable for this debt, for which the amount owed is {$0.00}.
09/18/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90631
Web
Southwest Collection Service Inc sent me a notice ( dated XX/XX/XXXX ) in attempt to collect a debt that is not associated with myself. The amount of the debt is {$170.00} ( {$54.00} of this amount is interest ). The notice describes ambulance services provided to someone else on XX/XX/XXXX that Southwest says was not covered by medical insurance. The person who received ambulance service has an Explanation of Benefits ( from his secondary insurer XXXX XXXX XXXX ) which clearly states patient owes {$0.00}. The patients primary insurance also paid this debt three times over. Finally, Im not the person who received ambulance services, and this collection company can not legally hold me accountable for this debt, for which the amount owed is {$0.00}.
11/30/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • CA
  • 95966
Web
I recieved a letter from an attorney named XXXX XXXX XXXX in XXXX county regarding Southwest collection services. This is the first I have ever seen from this creditor.It claims I owe a debt. However the Debt is Time barred and has never been collected on before today. I was under the impression that this debt didn't exist as I had returned the Merchandise and then the company XXXXXXXX XXXX XXXX went out of bussiness. I never had any debt with this company. I have not had any open accounts with XXXX XXXX XXXX since XXXX. It is now XX/XX/XXXX and I am receiving a letter from an attorney threatening me to pay something that is far to old to be collected on or I will be sued
07/11/2021 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92833
Web
No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either
10/27/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • XXXXX
Web
To whom it may concern : I mailed out a mail certified debt validation letter to Southwest Collections on XX/XX/21 ( see attachments ), mailed copies of my letter to all three bureaus once I knew they delivered. Southwest responded with another collection statement, no other details or proof of validation on XX/XX/21. They continue to contact me and send me statements ignoring my concern. The three bureaus said it was accurate/updated but not one bureau truly investigated my case. I have not seen or received any validation of this debt. I do not have a heavy list of creditors, nor do I apply for credit cards. This debt is not mine.
03/21/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web
I recently discovered two collection accounts on my credit report. The accounts were listed under Southwest Collections. The original Creditors were XXXX XXXX ( {$180.00} ) and XXXX XXXX XXXX ( {$75.00}. ) I called Southwest Collections on XX/XX/XXXX to tell them I was unaware of the debts. The representative of Southwest Collections told me the debts were my wife 's debts but that I was responsible for them because California is a community property state. The representative said I was mailed notification of the debt in XXXX. I told him I never received it and ask him to send it again. He told me to contact the post office.
03/01/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92656
Web
This is additional documentation to fully explain the collection and it's lack of validity. This debt has past the statute of limitations as per the new law in California where a debt can not be collected or put on a consumers credit report if the last billing is 4 years or older. This debt is XXXX years old to date. Please review letter to explain all details and the exhibits to back up to include court orders, etc. I offered a settlement and the collector refused to make arrangements with even though I don't owe the money, he said he was going to ruin my credit.
06/29/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NV
  • 89081
Web
Company did not provided me with any information when asked for a validation of debt because the account is almost 4 years old, company has been reporting inaccurate information to my XXXX report. Southwest Collection Services has never contacted me in any way shape of form. They are threaten to damage my credit by report higher balances, neither the original creditor or the collection agency will validate the debt, I filed a dispute with XXXX and they responded by saying the debt is accurate but won't produce any other information.
09/06/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 92832
Web Servicemember
Southwest collection services is initially requested XXXX on XX/XX/XXXX Account number XXXX I returned device for final download on XXXX XXXX Which I was credited back my total amount to low cost interlock Creditor number XXXX Has been settled and on XX/XX/XXXX XX/XX/XXXX I contacted Southwest collection. And they are trying to collect XXXX Since said call they have been adding or adjusting the amount. I have disputed Im contacting you next I will go to Federal trade commission.
11/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • LA
  • 71106
Web
On XX/XX/2020 I sent this dispute to XXXX to get this erroneous information disputed and taken off my credit profile for numerous of reasons, they are reporting incorrect and inaccurate information. This company hasn't showed any kind of deficient validation to this fraudulent account. Someone stole all my personal belongings. Also this company has took 40 something odd days to respond and I haven't had any type of correspondence from them at all.
01/25/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • XXXXX
Web Servicemember
Southwest collections is still reporting the account as being an open account, when it should not be. In California there is a 4 year statute of limitation an open account. The original company was the XXXX so the account has also been reaged to when Southwest collections got it. I am requesting a verification of this account, which I am entitled to within 5 days of request.
07/30/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91401
Web
Fraudulent account. Opened without my knowledge, consent or authority.
10/15/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • XXXXX
Web
I am not aware of these collection charges
06/20/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92376
Web
10/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91763
Web
03/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90212
Web
08/04/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91367
Web
08/04/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91367
Web
07/29/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91367
Web
07/14/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web
04/21/2021 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92376
Web
02/01/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
Phone
04/25/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91766
Web
01/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • 91765
Phone Older American
01/15/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AR
  • 72949
Postal mail
11/26/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 95757
Phone Older American
11/26/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 95757
Phone Older American
11/13/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 95757
Phone Older American
09/21/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85021
Web
06/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
Phone
10/12/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92506
Phone
09/12/2018 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92805
Phone
08/19/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92782
Web
01/25/2018 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • CA
  • 92870
Postal mail