| 04/04/2019 |
No |
- Vehicle loan or lease
- Loan
|
- Struggling to pay your loan
- Lender trying to repossess or disable the vehicle
|
|
Web |
|
|
My problem happened on XX/XX/19 at XXXX where my car got repossessed for being 4 days late on my payment. I was cunfused since only being 4 days late I thought I can make a payment on my next payday which was 2 day from that. When I called them on the morning of XX/XX/19 to try and pay to get the car back they asked for 2 more paystub and insurance info. That gave my red flags why do they need more info when I just got this car 1 month ago with paystubs and all the info they needed so I can get the car. Still trying to pay and get the car back the lady refused the payment and told me that she needed to look into how much I got to pay to get it back. So still not letting me pay what was due which was {$270.00} she told me I would have to wait 48 hours more to find out how much I have to pay. Which I thought it was what was owed {$270.00}. She then told me she will call me by noon to let me know how much I have to pay to get it back. I never received a call from them instead I called them at XXXX to get a response on what I have to do to get it back instead I got laughed at and was told she was not going to help me cause she didn't like the questions I was asking. I then ask for my deposit to the car which was {$3000.00} cause I work hard for my money and it seem like they were playing games with me which I got laughed at again. I told her she was very unprofessional on how she was handling this and requested to speak to a supervisor which she told me she was the supervisor. I don't how financial companies can get away with treating people with no respect you are dealing with people 's money and lively hood as of right now I have not heard from them and now I get a busy signal when I call. Side note on my contract stats I have 10 day to make up missed payments before late fees not repo
|
| 03/02/2021 |
Yes |
- Debt collection
- Auto debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
Servicemember |
|
On XX/XX/2015 I purchased a vehicle. The loan was with Southwest Acceptance Finance, one month after my purchase I suffered from a XXXX XXXX. I had no other option but to voluntarily give the car back to the dealer, since I could not work any more and was forced by life circumstances into XXXX XXXX. The original balance was {$14000.00}. Since 2015 the auto balance has not updated on my credit report with XXXX, It also shows I have a monthly payment with Southwest Acceptance Finance of {$430.00} which is incorrect since the car was given back and resold. I have never received any documents about the sale of the vehicle at auction. I have disputed this account directly with XXXX and Southwest Acceptance Finance with no resolution, the account does not even show that it has been disputed. Every-time I try to get in touch with Southwest Credit Acceptance, they give no help and are very rude.
|
| 01/22/2023 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Problem with personal statement of dispute
|
|
Web |
Older American |
|
Dear sir or madam, I notified XXXX credit report bureau regarding, why my car loan payment, was not being recorded no more and they advise me to notified my lender XXXX XXXX XXXX XXXX in XXXX XXXXAnd I did that, but after the dispute for some strange reason they deleted my file do to the dispute rended, my credit score fell by XXXX points even thou i ve being paying my car loan for the past 2 years on time and it was being recorded every month.Now my credit score fell to XXXX from XXXX, I never aspked the lender to delete my file, they accused me that my dispute cause them to delete my file very rude people, advise me to get a credit advisor .I 'm still making on time payments they refuse to reinstate my file need your help on this thanks
|
| 06/07/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
Hi & How are you doing? Im little confused how the late payments is reporting on my credit report. Basically, I am requesting this investigation under the authorization of the Fair Credit Reporting Act 623. ( a ) ( 8 ) ability of consumer to dispute information directly with the furnisher.
What I am disputing : The late payments you have reported to the three credit bureaus.
My basis for this dispute is that this account was always paid in a timely manner, during the months in question, which you have reported as being late.
|