Sombrero Capital LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • OH
  • 44203
Web Older American
I have a Land Contract with XXXX XXXX XXXX Reported : XXXX XXXXXXXX XXXX as current with a XXXX Balance. On or before XX/XX/2023, XXXX XXXX XXXX attempted to contract with XXXX XXXX XXXX XXXX to purchase my contract for which I received a voicemail verifying that they were in the process of purchasing my contract and that Covey Financial would be collecting the payment. I am still currently paying my contract at XXXX XXXX XXXX and have been advised by XXXX XXXX XXXX that an agreement had not been signed by XXXX and XXXX XXXX XXXX I advised XXXX XXXX that Covey Financial had contacted me and continued to try to collect on the contract that was still owned by XXXX XXXX XXXX XXXX They advised me that they would correct the issue since Covey Financial was reporting to the credit bureaus of the failed payments for which they legally can not collect or report. I have disputed the Covey Financial reporting with XXXX and notified Covey Financial that they legally can not collect on the debt. Covey Financial refers me to XXXX XXXX XXXX. for which they have a contract, who assured me on multiple occasions that they would correct the problem. XXXX has researched my dispute and reports that Covey verified that the account belongs to me and currently is reported as delinquent even though I pay XXXX XXXX XXXX XXXX
01/21/2023 Yes
  • Mortgage
  • FHA mortgage
  • Trouble during payment process
  • OH
  • 44128
Web
I purchased my home in XXXX and the next year my howmwoners insurance increased and i didnt catch the increase. I received notice from the insurance company that the policy was going to get canceled. I called the mortgage company because i have my account escrowed and they had not made the payment. When i contacted them they made the payment. They did the mortgage analysis and explained how the process works when changes are made and i have escrow. I was advised that every time i had an increase or decrease the analysis needs to be done. This year XX/XX/2022 i change insurance companys and the property tax increased and the full tax for the second payment wasnt made in full and i have late fees and penalty with that. When i changed insurance companies i asked for the analysis and the person who answered the phone said she didnt know what i was talking about. I tried calling several times and didnt receive an answer. Now they sent me some projection saying i have and defiecency of XXXX and have increased the mortgage payment and that number isnt correct also they have the wrong amount for my escrow payments calculated. I am tired of these people they are unprofessional and i feel like they trying to make me deliquent on my payments and it adversly affects my credit.
06/28/2023 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • FL
  • 33147
Web
I've reached out to this mortgage company I was behind in my mortgage asked for statement off all delinquent charges, I paid what was owed now they are saying I still owe all these fees after they received over {$26000.00} .... Promised to be contacted by CEO nothing resolved and this has been since XXXX...
04/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • AL
  • 350XX
Web
I have called Covey Financial to see why my mortagage was not being reported to any of the credit bureaus since XXXX. I have always been told that the mortgage was being reported, up until this day, XX/XX/XXXX is still has not.