Smith & Smith Investors LTD CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
10/18/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NE 68046	Web
After reviewing my credit reports, I have found invalidated information which has been reported by Hawkeye Adjustment Service, located at XXXX XXXX XXXX, XXXX XXXX, IA, allegedly opened on XX/XX/XXXX, that I dont recognize. To my knowledge, I have never received any notice or communication from this company previously. I disputed this alleged debt, in writing, on XXXX XX/XX/XXXX directly to Hawkeye Adjustment. Letter and certified mail/return receipt proof are attached to this complaint. This letter requested validation and proof of the alleged debt, that Hawkeye Adjustments legally owns the alleged debt, accounting of the alleged debt, their license and legal ability to collect debt in the State of Nebraska, among other pertinent forms of proof. On XXXX XX/XX/XXXX, I received a response from Hawkeye Adjustment in the mail dated XXXX XX/XX/XXXX. The response is also attached to this complaint. A self-generated List of Accounts by Hawkeye claiming XXXX this is an attempt to collect a debt. '' Besides not validating, verifying, or proving anything, this accounting of an alleged debt states that the last creditor activity was XXXX XX/XX/XXXX. If that is true, then this alleged debt is time-barred according to the laws of the State of Nebraska. More so to this point, there was no proof in their response that Hawkeye Adjustment is legally allowed to collect debt in the State of Nebraska, for which these operations require a license. Fortunately for me, the State of Nebraska posts a complete list of Licensed Collection Agencies on the Secretary of State website. This list was last updated in XX/XX/XXXX, and Hawkeye Adjustment is nowhere to be found on this list. I can only surmise that this company has been illegally operating in the State of Nebraska the whole time they have been wrongfully and illegally reporting unverified and inaccurate information about this alleged debt on my credit reports, for over 3 years according to their own documentation.
09/03/2016	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	IA 510XX	Web
My wife has received another letter of default from XXXX XXXX XXXX. XXXX has improperly submitted at least XXXX claims against my wife for debt which the original " creditor '' has failed to send to insurance for payment. XXXX XXXX XXXX has failed to correctly file insurance payments even after repeatedly being informed of the correct insurance information. In at least one instance, XXXX XXXX XXXX sold the debt to XXXX adjustment and then filed the insurance claim and received payment for that claim. XXXX adjustment was informed that their recourse to the previous debt for which insurance payment was received was to contact XXXX XXXX XXXX. XXXX was also informed in writing that any further invalid collections which were submitted by XXXX XXXX XXXX would constitute harassment. XXXX has again tried to collect on an invalid debt. This debt appears to be exactly like the one which XXXX XXXX XXXX failed to properly file with insurance. Please note : XXXX XXXX XXXX has in the past turned the debt over to collections two days after the date of service thus not allowing any time for payment to be received from the insurance company. Please note : At no time has XXXX XXXX XXXX EVER submitted ANY bill for services directly to my wife. I am astounded that medical services could be provided to anyone without that company having some manner in which they can identify the patient. I find it particularly troublesome that XXXX XXXX XXXX and XXXX XXXX have never submitted anything resembling a bill with a due date or a past due notice. They both go straight to collections actions ( and they both know the correct name and address ).
04/21/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	IA 510XX	Web
I paid an outstanding debt to XXXX XXXX on XX/XX/XXXX. They turned me over to collections unbeknownst to me on XX/XX/XXXX. The collection agency is Hawkeye Adjustment. Hawkeye reported the debt as in collections on my credit repot as of today, XX/XX/XXXX. I called XXXX XXXX and had to leave a voicemail. I then called Hawkeye. They put me on hold, came back on the line, and said, " Oh yeah, you did pay it, they ( XXXX XXXX ) just forgot to tell us. '' I said I wanted my credit report fixed immediately. This is damaging to my credit and it should be fixed immediately as it was not my fault. Hawkeye said they will " try '' to fix it today, otherwise, it won't be updated until XX/XX/XXXX. So now I'm stuck with a collections notice on my credit report because XXXX companies apparently can't talk to each other.
11/09/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SD 570XX	Web
I contacted this company on XX/XX/2022 through the XXXX and asked them not to contact and that they are violating several of my consumer rights. This company continues to contact via correspondence as recent as XX/XX/2022 and phone calls. See attached Debt collectors are not allowed to communicate with me under the 15 USC 1692C. I asked In accordance with the Fair Credit Reporting act. This account has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions In accordance with the Fair Debt Collection Practices Act.
05/26/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	MN 55016	Web
I tried disputing this debt with the credit bureau as I had never received any notice of collection on this debt. On XX/XX/2020 I called Hawkeye Adjustments and asked that I be sent documentation of my debt. I was told that it was not in their policy to give out confidential information and that there was no documentation of my debt as the previous owner no longer existed. I was told that the only way for me to get a bill or statement of the debt was to send in a self-addressed envelope with postage. On XX/XX/2020 I called again but they were closed. On XX/XX/2020 I called again. This time they said they would send a copy of the collection statement. On XX/XX/2020 I received the bill in the mail.
07/14/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	IA 514XX	Web
I called this company and wanted to pay the {$86.00} debt on my credit report. I wanted to pay it so they would take it off my credit report and this lady told me I owed over {$400.00} and she would take my payment but she would n't remove the derogatory remark off my credit report but XXXX reporting was coming up and she would place debt on there that I have no records of. So I hung up on her and am now wondering what else I can do and if this is legal.
10/11/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	IA 51106	Web
XXXX collections, and Hawkeye adjustment are violating my rights under the no surprise act of 2022. I have medical bills that out of network provider is attempting to charge me with out my authorization.
11/23/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IA 51106	Web
These accounts are part of an active workers compensation claim. It should not be at a debt collection agency or on my credit report.
08/16/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NE 687XX	Web
Company charged a fee of {$3.00}. This fee was not part of my debt. I paid debt in full for medical bill
01/30/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IA 514XX	Web

08/18/2022	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	IA 51108	Web

07/08/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	IA 51104	Web

07/16/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt		Phone

12/12/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	IA 51503	Phone	Older American

11/30/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CO 80246	Web	Servicemember

11/14/2014	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	IA 52159	Referral