Sky Group USA, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/01/2022 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't stop withdrawals from your bank account
  • TN
  • 37830
Web
I have attempted to contact Sky Cash USA to stop payment on ACH on my account. I sent Letter to their customer service email to advise that they were no longer approved to make the automatic drafts from my account. The letter was sent on XX/XX/XXXX. There was no response and a draft was made on XX/XX/2022. After that, I went to my financial institution to submit a stop payment for Sky Cash on XX/XX/2022. Sky received the notification, however they altered their company name to circumvent the ACH revocation issued by my bank. Sky has drafter my account on XX/XX/2022 and XX/XX/2022. Since my attempt to contact on XX/XX/XXXX, and issuing the ACH stop payment from my financial institution, Sky has drafted XXXX from my account. I am unable to reach via phone or email to speak with someone to make any arrangements.
06/02/2022 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't contact lender or servicer
  • TN
  • 37830
Web
I wanted to make pay off arrangements in XX/XX/2022, could not login to account. Emailed to get assistance, no reply. Whenever I call contact # XXXX - Line is ALWAYS busy Links to email from site do not work, and there is no response to email : XXXX I even sent a request to stop Auto Drafts from my account, but have not heard from company. I did get a notification that my payment was due this week. I am unable to speak or communicate with the company, and feel I am being scammed out of Bi-weekly XXXX payments. This payment does not pay down the loan at all and is a cycle of payments that will never pay off the loan, and can not make arrangements due to company being non responsive.
01/17/2020 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't stop withdrawals from your bank account
  • TX
  • 79602
Web
On XX/XX/XXXX Sky Cash USA was sent revocation of Ach and Power of Attorney on my behalf by XXXX XXXX XXXX. They have ignored this request taking {$90.00} out of my account on XX/XX/XXXX a day early. Payment was not suppose to be taken until XX/XX/XXXX. Sky Cash then took a payment out of my account again on XX/XX/XXXX, I had luckily paid {$32.00} to my bank for a stop payment. Hopefully that payment will be returned to me. I am already making payments to XXXX XXXX XXXX in an effort to pay this debt.
10/03/2019 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't stop withdrawals from your bank account
  • IN
  • XXXXX
Web
I received {$300.00} loan on XXXX XXXX. Made payments of {$90.00} each on XX/XX/XXXX, XX/XX/XXXX, and XXXX, XXXX XXXXand XXXX, XX/XX/XXXX, XX/XX/XXXX, and XXXX, XX/XX/XXXX, then on XX/XX/XXXX I paid {$300.00} to pay loan in full and they continue to take out {$27.00} on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX, XXXX XXXX, and XX/XX/2019. I have emailed them twice to stop MY ACH AUTHORIZATION and the continue to take money out.
02/10/2020 No
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • DE
  • 199XX
Web
Every time my payment is due they charge me a NSF fee when funds are clearly in the bank. Every pay it has happened.
04/04/2022 No
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • MS
  • 39465
Web
10/06/2017 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Problem with the payoff process at the end of the loan
  • VA
  • 23803
Web