SKO Brenner American, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/11/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 902XX	Web	Older American, Servicemember
While living in XXXX XXXX XXXX , XXXX , XXXX alarm company provided alarm service to my house in XXXX . In XXXX of XXXX I notified them by phone that I sold my house. I asked if they provided service for XXXX , XXXX where my new house was located. They told me that they could provide this service. I asked them to disconnect my alarm system so I could take the wall unit with me to XXXX . A XXXX employee said they did n't have an employee to do this, since somebody was dismissed, or quit. Instead, someone talked me through disconnecting the wall unit for the alarm system. After arriving in XXXX I called them at least three times to request that they install the alarm system in my house. They said they would, but could n't give me a date. Every time I talked to them they said they needed to recover the contact points from my old house first, before they could install in my new house. I gave them my realtor 's phone number to aid them. This went on for three months, from XXXX XXXX to XXXX XXXX , XXXX . At this point I called and said that I had been without service for three months and asked " How can I trust you to provide emergency service to my house if you ca n't even install the alarm in my house? '' I notified them on XXXX XXXX , XXXX that I was cancelling my service with them for non-performance of our contract for the previous 3 months. I was paid up when I left XXXX XXXX XXXX . They never installed a system in my house in XXXX . They continued sending me letters asking for payment for service they were n't performing in XXXX . They harassed me constantly with these letters. I sent some back and destroyed others. I have the most current one which is from SKO Brenner American , Inc, a collection agency. They 're asking for {$1300.00}. This contrasts with the first request from XXXX which was for {$300.00} on XXXX / XXXX / XXXX . I also have this bill.
05/12/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CA 90046	Web
Hi, I received a letter from SKO BRANNIER AMERICAN XXXX XXXX ) regarding a medical bill due from XXXX XXXX XXXX XXXX in XXXX XXXX, CA. This letter states failure to respond, yet they did not have my apt # on this letter, i was given this letter from my neighbor. How can i respond if they do n't have my full address? I have sent letters to XXXX XXXX XXXX XXXX XXXX XXXX XXXX for a balance of {$580.00} they say that i owe them .... They dont respond and make me wait on hold when i call them ... They are quick to overcharge the patient and refund after the fact, as this occurred often. My Doctor left XXXX in XXXX of XXXX and i followed him to his new office, i actually had a balance of over payment ... they are notorious for over charging their patients, but i paid as i needed medical attention so i did n't question it. XXXX mailed me a check in XXXX of XXXX for approx {$300.00}. and then a year later, i am getting bills saying that i owe them {$580.00}, yet no back up they can provide and fast forward to XXXX - i am now getting a letter from this bill collector in New York. How do i go about this problem and get this resolved. I 'm going send another letter to XXXX and now the bill collectors, yet i feel this is so wrong and need an advocate as i get too emotionally wrapped up over the phone and feel they will ding by credit. Apologies for the sound bites of information- happy to provide more details. Thanks in advance for your help / assistance, much appreciated. XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX
10/19/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	CO 80014	Web
Following letter mailed to SKO Brenner XX/XX/XXXX, with account numbers, dates and dollar amounts, together with supporting documentation. I was never sent a past due notice ( which the payment was not nor notified the invoice was being turned over to a collection agency : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, NY XXXX Re : XXXX-XXXX, XXXX account # Dear Sir, I am responding to your collection notice regarding the above referenced debt dated on XX/XX/XXXX. The debt identified in the notice was XXXX-XXXX, XXXX, Account # in the amount of , and referenced client #. I do not owe the debt and have enclosed the copy of the wire transfer from my personal checking account for $ to XXXX-XXXX, in addition to, the portion of my personal bank account statement verifying the payment cleared my account on XX/XX/XXXX. I do not owe for the debt you that you are attempting to collect. Please record that I dispute having any obligation for this debt. If you have reported this collection of debt to a credit bureau, I require a copy of the completed correction in your reporting submitted to the credit repository ( s ). Thank you for your cooperation. Sincerely, Cc : XXXX-XXXX, XXXX XXXX XXXX XXXX XXXX Colorado Attorney Generals Office Enc.
11/16/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	PA 19082	Web
I have repeatedly expressed my desire to cancel this order to XXXX. I called several times and each time the rep said yes we will cancel the order. So when they sent an invoice/bill, I returned it stating yet again I cancelled the order. They sent the merchandise ANYWAY. I am under no obligation to pay for a " gift ''. When the collection agency contacted me, I AGAIN stated my communication process and sent their invoice back with a written statement explaining that this was not a product I requested and therefore have no intention of paying for it. This was sent by certified mail and I have the receipt that this was signed for and received. I have received ANOTHER REQUEST FOR PAYMENT from this same collection agency with the threat that this will affect my credit file. Enough! This now borders on harassment.
12/19/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NV 89081	Web	Servicemember
Around XXXX XXXX, I received lab work by XXXX XXXX XXXX through a XXXX XXXX program provider. All medical bills under this authorization are 100 % covered by my insurance. My insurance company paid the debt owed and I later received collection notices from SKO BRENNER AMERICAN , INC . I called my insurance company and they were able to rectify the situation. However, I have received two more harassing collection letters stating I still owe them. I called my insurance company and they tried reaching out to XXXX again to no avail. They could not get through to anyone and neither could I. However, they assured my insurance company that they would remove the charges. Please help get the this situation resolved.
11/04/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 327XX	Web
SKO Brennar American - collection letter rec 'd - phone XXXX XXXX XXXX XXXX, NY XXXXXXXXSent to XXXX XXXX XXXX XXXX FL XXXXTel XXXX # XXXX - they refuse to give me original creditors information and has threatened to report this onto my credit report unless I pay. Dear SKO Brennan American, I never rec 'd trial offer from your client. In addition when I called you to discuss the collection letter I received - your representative refused to provide me with your clients information. I feel that I am being extorted and have reported this incident to FTC. I do not want to fall victim to any fictitious claims and feel as if this is one that qualifies.
05/06/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 91403	Web
On XXXX XXXX, 2015 I sent a letter of verification to SKO Brenner American requesting verification of several accounts being reported as negative on my credit profiles. Received the return certified receipt stating letter was signed for on XX/XX/2015. On XXXX XXXX, 2015 received a letter form SKO Brenner American representative by the name of XXXX XXXX stating The they have notified the credit bureaus to delete these accounts from my records. Today is XXXX XXXX, 2015 and the negative accounts are still showing on my credit profiles.
12/09/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	PA 15206	Web	Older American
I purchased hair care products from XXXX XXXX which totaled {$140.00}. The products were paid in full in XXXX payments through my bank, XXXX. The payment sought now is {$54.00}. I have proof of all payment made. This company continues to hassass me. They have reported me to collection agencies. Documentation was sent via fax to the first collection agency, which was XXXX XXXX. Another agency sent a letter. The agency is SKO Brenner American, INC XXXX XXXX XXXX
08/31/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 32952	Web	Servicemember
I received a collection letter from SKO Brenner American , Inc. stating that I owed {$700.00}. In their letter, they did not identify who they were attempting to collect for nor did they identify any product or service that was supposedly rendered. I do not have any outstanding debt from anyone, so this is either a scam or mistaken identity. Since SKO Brenner American did not identify a vendor or product/service, this appears to be a scam.
05/22/2017	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	MO 630XX	Web
Two people one saying they were calling from " XXXX XXXX XXXX '' and another from " SKO Brenner '' repeatedly call my minor child to collect a debt she does n't owe. To make matters worse they call her at school during her final exams in violation of the FDCPA. They 've also called myself, her mom, who also does not have any debt.
06/19/2021	Yes	Debt collection I do not know	Communication tactics Called before 8am or after 9pm	TX 78109	Web	Servicemember
This company called Me at XXXX XXXX which is way outside of the time that they can call me they left a voicemail that was automated which is so unprofessional. The main concern is they are calling at almost XXXX oclock at XXXX this is ridiculous and they need to be reported for it.
11/23/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 19104	Web
I have something in collection that i have no idea what is it.collector name : SKO BRENNER AMERICAN.Then i dispute XXXX XXXX online.investigation result deleted, description # XXXX, file XXXX, date XXXX.
01/28/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	GA XXXXX	Web
SKO Brenner is reporting a debt that was charged off by XXXX XXXX in 2009 on my report in violation of FCRA.
06/06/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 33155	Web
i not recognized that is my debt
11/20/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	VA 24459	Web	Servicemember

12/14/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NY 14048	Postal mail

11/13/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	FL 33016	Phone

11/08/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NJ 07876	Referral

09/03/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	MO 64064	Web

08/29/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NJ 07083	Phone

08/29/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 34471	Web

08/10/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NY 10128	Postal mail

08/09/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CO 80003	Postal mail

06/06/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NY 11368	Referral

04/19/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	VA 20151	Web

02/28/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 90007	Web

02/15/2017	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	WI 53219	Postal mail

02/01/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	GA 31410	Web

01/11/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	OK 74352	Referral

01/01/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	ID 83605	Web

11/01/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 91607	Postal mail

09/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	TN 37015	Web

09/16/2016	Yes	Credit card	Billing disputes	CA 93307	Referral

07/01/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 78260	Web	Servicemember

05/26/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NH 03031	Phone

01/05/2016	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt resulted from identity theft	FL 33177	Web

09/22/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	MA 01349	Phone

07/17/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 78586	Postal mail

07/08/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 92860	Web

03/24/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	AK 99522	Fax

03/09/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	NY 11214	Web

03/06/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77340	Web

02/10/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NV 89135	Web

01/08/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	PA 19012	Web

12/30/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 92591	Web

12/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NJ 07067	Web

11/27/2014	Yes	Bank account or service Checking account	Deposits and withdrawals	MO 64134	Web	Older American, Servicemember

11/10/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MT 27560	Web

10/22/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	NY 13440	Web

10/13/2014	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	XXXXX	Web

08/07/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 92845	Phone

07/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30540	Web

06/20/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 91423	Phone

06/19/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CT 06824	Web

04/29/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 90280	Referral

04/05/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NV 89521	Web	Servicemember

02/21/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 23453	Web	Servicemember

02/21/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 90631	Web

02/19/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	VA 23320	Web	Servicemember

02/18/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	CA 92694	Web

02/13/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 95993	Web

02/10/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30228	Web

12/13/2013	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 90017	Web

11/13/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NC 27519	Referral

11/13/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	SC 29201	Referral

09/24/2013	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	OK 74041	Web

09/11/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 90024	Web

08/24/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NJ 08054	Postal mail

08/13/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NY 11201	Phone

08/06/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	FL 32257	Web	Older American