| 03/19/2020 |
Yes |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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XXXX XXXX XXXX has an unfair and very misleading, billing practice with their customers. On XX/XX/XXXX, I had contacted with XXXX XXXX XXXX 's billing department after receiving an non-itemized, bill in the total amount of {$530.00}. I requested to obtain an explanation for the charges under my account. I had spoken with a representative by the name of XXXX XXXX on a recorded phone call. Additionally, XXXX was not able to provide a breakout or explanation of the charges. In doing so, I had requested that she research the charges and provide me with a statement of the charges, reflecting an itemization and/or breakout of the service/equipment being charged. Further, I had explained to the agent that a secondary insurance, which is on my records, is typically billed for any remaining obligation after my primary insurance had satisfied charges. At that time, I had explained that I needed to see how billing and payment activities, so that I can discern what my insurances paid as allowed costs to see if there was in fact a patient 's responsibility. I also informed XXXX XXXX that I needed the explanation because 1 ) I had no knowledge of the charges nor did I receive previous bills for that amount prior to the letter, 2 ) that amount was astronomical high for me to pay all at once as I was a XXXX furloughed employee at that time, which was during the XX/XX/XXXX XXXX government shutdown, and wanted to resolve the bill as it would unfairly and negatively impact my XXXX employment. XXXX XXXX had requested that I email her a copy of the furlough notice to XXXX, and assured me that she would have her supervisor to further research my account. I emailed the requested letter to XXXX XXXX on XX/XX/XXXX via my XXXX email account. The next day, I received a recorded phone call from XXXX XXXX, apologizing while notifying me that the {$530.00} charges were in fact erroneous and would be immediately, removed from my account. She further stated that I owed nothing on my account. I had asked XXXX XXXX to send me a copy the decision in-writing for my permanent records. I had not heard back nor received any additional communications from XXXX 's billing department until I received a bill in the mail for the same amount of {$530.00} bill in XX/XX/XXXX. In XX/XX/XXXX, I received the same bill with a note, requesting me to either dispute or pay the bill within 10 days from the date of the letter, then threatened me in-writing to forward my account to collections. I contacted the billing department and was served by an agent whom identified himself as, Mr. XXXX to resolve the erroneous notification. I had immediately, explained to Mr. XXXX that XXXX XXXX from his department notified me by phone back in XX/XX/XXXX that the {$530.00} bill was an error and was removed from my account. I requested that he research the records and follow-up research with the supervisor and notes from XXXX XXXX Mr. XXXX claimed he could not locate any notes regarding the recorded call from XX/XX/XXXX. I had immediately requested to speak with a Supervisor and was told that one was not available and that he would leave a message for a supervisor to contact me. I never received a return call back from any of the supervisors. More recently, I had contacted XXXX XXXX XXXX 's billing department after receiving a Collection Notice from Simm Associates , Inc . I had explained that the billing department supervisor was very negligent in contacting me back and had failed to provide me with an explanation of charges as I had requested 6 and 12 months ago. And, I requested to speak to a supervisor numerous times during the phone call to resolve the conflicting information, which was provided to me. But, instead the agent continued to dispute with me for a total of 50 minutes with no out any explanation of the charges or key information to me. And, on numerous times during the call, I requested that he ask for the billing department supervisor to research the records and review the recorded phone call that had taken place back in XX/XX/XXXX, when I was notified that the charges of {$530.00} was erroneous and would be removed. More astonishingly, the agent claimed that there were no records from XXXX XXXX on file other than the logged, timestamp from when she and I had spoken back in XX/XX/XXXX. The agent ignored my request for the call review and an escalation to the supervisor. During this call, I paid {$100.00} for charges for XXXX and XX/XX/XXXX. After a long dispute, the agent agreed to have one of 3 supervisors to contact me back. I had inquired about the protocol for timeframes when supervisors are expected to return the customers ' call and was told there was no timeline. I asked if there was a timeframe of 24 -72 hours, days, weeks, months and the agent said that the department do not have any timelines for return calls. Meanwhile, I am stuck with an collections account, which could negatively impact my employment and credit because I would not pay for a bill that was dismissed and dissolved at the billing supervisor 's decision back in XX/XX/XXXX. The entire practice of this company 's billing department seems very unethical, impractical, and completely obscured and unfair.
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| 04/19/2021 |
No |
- Student loan
- Private student loan
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- Dealing with your lender or servicer
- Received bad information about your loan
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Web |
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Please see the attachment regarding XXXX XXXX XXXX, XXXX. This is the servicer of student loans that Simm Associates somehow obtained despite the fact these loans are not loans that are legal to collect for. When I attempted to contact the XXXX XXXX XXXX as well as the customer service of XXXX and Simm Associates via email none of the parties replied. After I sent a complaint to the NY DFS and CA DFPI I received a response from XXXX that states that they have not attempted to collect on my loans or sent it to a third party collection agency. However, this contradicts the phone call I received from Simm Associates who stated they obtained my information in XXXX of 2021 but called in XXXX of 2021, it occured after I attempted to send a NJ Bar complaint regarding the loan company XXXX former general counsel XXXX XXXX and believe it might have prompted a chain of events.
For XXXX to claim they have not sent my loans to a third party while Simm Associates has my loans is the issue. However, these are also not loans XXXX is entitled to collect for and the loans should be removed altogether. In the complaint to XXXX which they responded to only the NY DFS before the response the issues was and continues to be that the student loan servicer XXXX sent my loans to Simm Associates and it is only through a voicemail from this third party collector with number that I learned about there has been any sort or collection activity, it's not just that they have not sent me any mail or emails it's that XXXX sued me and the case was dismissed and they have no right to collect, I had already disputed and removed the loans - it was illegal collection activity and behavior at the time and the case I believe was a total fraud. In sending to the third party, they did not know anything about this legal case and are proceeding as if nothing has happened. They do not have the right to have a 'fresh start ' collecting on loans they have no right to collect for, but in this clear lapse of information I am set up for even more victimization. I need for the loans to be immediately removed and I believe both XXXX and XXXX link to larger crimes I am being victimized by. I would like to assure that these loans are permanently removed.Furthermore, XXXX was not the party that was apparently the lost servicer of these loans. As stated in my complaint, there has been no collection activity from XXXX - they have not sent me any mail, or emails for years and XXXX attempted to sue me then dismissed the case. During this time, I believe I was still being victimized and when XXXX relocated from XXXX XXXX to XXXX XXXX and XXXX XXXX XXXX was the servicer, I felt it was suspicious - hence I made another CFPB complaint. I would like the highlight the response I received from Goal Structured Solutions in the response to my complaint the new servicer XXXX XXXX XXXX ( owner of XXXX XXXX XXXX ) stated after our legal case was dismissed : " There is no longer any collection activity by Goal or XXXX on XXXX XXXX 'XXXX Education loan held by XXXX, and therefore, the parties believe Mr. XXXX has no further claims or complaints to be addressed and consider their legal obligations in this matter complete. " This response came from XXXX XXXX XXXX, they are the new servicer of XXXX. It is not clear how XXXX still is a factor, they have not sent me any sort of mail or emails from XXXX in years and I also had a legal case with XXXX, and then somehow very recently they sent these loans to collections.
It is not just the loans, as I describe in the XXXX attachment, the issues link to larger crimes affiliated with the student loan company XXXX addition to the pdf I have also provided a few XXXX affiliated emails, I believe they are actually hijacked emails that the targeting from corrupt law enforcement with any sort of forensic analysis that my efforts at dealing with these loans, that they actually connect to corrupt law enforcement and the service I have received is an injustice apart of this also
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| 04/19/2021 |
No |
- Debt collection
- Private student loan debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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Please see the attachment regarding XXXX XXXX XXXX, XXXX. This is the servicer of student loans that Simm Associates somehow obtained despite the fact these loans are not loans that are legal to collect for. When I attempted to contact the ceo XXXX XXXX as well as the customer service of XXXX and Simm Associates via email none of the parties replied. After I sent a complaint to the NY DFS and CA DFPI I received a response from XXXX that states that they have not attempted to collect on my loans or sent it to a third party collection agency. However, this contradicts the phone call I received from Simm Associates who stated they obtained my information in XXXX of 2021 but called in XXXX of 2021, it occured after I attempted to send a NJ Bar complaint regarding the loan company XXXX former general counsel XXXX XXXX and believe it might have prompted a chain of events. For XXXX to claim they have not sent my loans to a third party while Simm Associates has my loans is the issue. However, these are also not loans XXXX is entitled to collect for and the loans should be removed altogether. In the complaint to XXXX which they responded to only the NY DFS before the response the issues was and continues to be that the student loan servicer XXXX sent my loans to Simm Associates and it is only through a voicemail from this third party collector with number that I learned about there has been any sort or collection activity, it's not just that they have not sent me any mail or emails it's that XXXX sued me and the case was dismissed and they have no right to collect, I had already disputed and removed the loans - it was illegal collection activity and behavior at the time and the case I believe was a total fraud. In sending to the third party, they did not know anything about this legal case and are proceeding as if nothing has happened. They do not have the right to have a 'fresh start ' collecting on loans they have no right to collect for, but in this clear lapse of information I am set up for even more victimization. I need for the loans to be immediately removed and I believe both XXXX and XXXX link to larger crimes I am being victimized by. I would like to assure that these loans are permanently removed.Furthermore, XXXX was not the party that was apparently the lost servicer of these loans. As stated in my complaint, there has been no collection activity from XXXX - they have not sent me any mail, or emails for years and XXXX attempted to sue me then dismissed the case. During this time, I believe I was still being victimized and when XXXX relocated from XXXX XXXX to XXXX XXXX and XXXX XXXX XXXX was the servicer, I felt it was suspicious - hence I made another CFPB complaint. I would like the highlight the response I received from XXXX XXXX XXXX in the response to my complaint the new servicer XXXX XXXX XXXX XXXX owner of XXXX XXXX XXXX ) stated after our legal case was dismissed : " There is no longer any collection activity by XXXX or XXXX on Mr. XXXXXXXX XXXX Education loan held by XXXX, and therefore, the parties believe Mr. XXXX has no further claims or complaints to be addressed and consider their legal obligations in this matter complete. " This response came from XXXX XXXX XXXX, they are the new servicer of XXXX. It is not clear how XXXX still is a factor, they have not sent me any sort of mail or emails from XXXX in years and I also had a legal case with XXXX, and then somehow very recently they sent these loans to collections. It is not just the loans, as I describe in the XXXX attachment, the issues link to larger crimes affiliated with the student loan company XXXX. In addition to the pdf I have also provided a few XXXX affiliated emails, I believe they are actually hijacked emails that the targeting from corrupt law enforcement with any sort of forensic analysis that my efforts at dealing with these loans, that they actually connect to corrupt law enforcement and the service I have received is an injustice apart of this also.
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| 10/24/2019 |
Yes |
- Student loan
- Private student loan
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- Dealing with your lender or servicer
- Don't agree with the fees charged
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Web |
Servicemember |
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I am currently a " XXXX and XXXX '' XXXX veteran who has had my federal student loans discharged ; however, I am experiencing severe credit problems and financial difficulty due to predatory private student loans taken out prior to XXXX. I have been unsuccessful in trying to verify who my current servicer/ the " owner '' of these loans is, but have been lead to believe that I owe XXXX XXXX XXXX and their current collection agency, SIMM ASSOCIATES {$110.00}, XXXX ( according to my XXXX XXXX app ) with ever increasing interest since XX/XX/XXXX. I have not been able to contact XXXX XXXX XXXX directly due to them not having contact information available to the public. The only written correspondence I have received was regarding a threatened lawsuit if I refused to pay their collection agency. I have sent my VA letter verifying my XXXX and XXXX XXXX to SIMM ASSOCIATES which also states that I have a very limited income and that I am prevented from working due to my XXXX ( I have no taxable income ). I have repeatedly called the collection agency to find out who my current servicer of these student loans is, but they continue to fail to give me a direct answer. They told me XXXX XXXX XXXX, but after talking to them, I do not have a balance with that company. Then I was told that XXXX XXXX XXXX owns them, but I am unable to verify this. In addition, I was told that my private student loans " never go away '' by customer service at SIMM ASSOCIATES, and that the only way to stop the ever increasing interest and repair my credit was to pay over $ 2,000XXXX month or settle my balance by paying at least {$70000.00} ( my disability checks are only about {$3100.00} in XXXX XXXX XXXX County , CA ( XXXX ). I have updated my contact information with SIMM ASSOCIATES and requested that my account manager, XXXX XXXX return my phone calls, but have received neither written nor phone correspondence from them. I am unmarried, and the original co-signer of these private loans, my father XXXX XXXX died in XX/XX/XXXX. In addition, I have a copy of his will, which specifically states that even though I was his only child, I had no legal right to his estate. Basically, I'm on my own financially trying to deal with this. Besides negatively impacting my credit, I have been denied housing and VA- backed home loans, SIMM ASSOCIATES has threatened to repossess my ex-husband 's vehicle that I co-signed on, and my mental health has deteriorated significantly ( my XXXX XXXX XXXX XXXX are mental-health related, which prevent me from working ). I was recently hospitalized from XXXX XXXX XX/XX/XXXX at a VA hospital in XXXX , AZ for XXXX XXXX problems, including stress related to potential bankruptcy, student loan debt and reduced income following my divorce in early XXXX, which the VA has documented. When XXXX " XXXX XXXX XXXX, '' I came across lots of information regarding fraudulent collections and contact information for attorneys for victims such as myself who have been paying on these loans without any proof that XXXX actually has the legal right to collect on these debts. As previously stated, I have a very limited income and it will cause further debt and financial/ credit problems and emotional detriment if I am forced to get a lawyer regarding these issues. Please help!!!
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| 08/26/2020 |
Yes |
- Debt collection
- Other debt
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- Attempts to collect debt not owed
- Debt was result of identity theft
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Web |
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I am a victim of identity theft. I recently learned that my personal information was used to open an account at your company. I did not open or authorize this account, and I therefore request that it be closed immediately. I also request that [ XXXX ] absolve me of all charges on the account, and that you take all appropriate steps to remove information about this account from my credit files.
The company has been notified by me via mail with no response, as well by all 3 credit bureaus XXXX, XXXX, XXXX. The company has refused to dissolve me from this debt and is continuing to persue the debt and violating federal law and my rights under The Fair Credit Reporting Act, 15 U.S.C. 1681.
Enclosed is a copy of my Identity Theft Report supporting my position, and a copy of my credit report showing the fraudulent items related to your company that are the result of identity theft. [ Consumers should redact information that is unrelated to the dispute with this company. ] Also enclosed is a copy of the FTC Notice to Furnishers of Information, which details your responsibilities as an information furnisher to credit reporting agencies ( CRAs ). As a furnisher, upon receipt of a consumers written request that encloses an Identity Theft Report, you are required to cease furnishing the information resulting from identity theft to any CRA.
The Notice also specifies your responsibilities when you receive notice from a CRA, under section 605B of the Fair Credit Reporting Act, that information you provided to the CRA may be the result of identity theft. Those responsibilities include ceasing to provide the inaccurate information to any CRAs and ensuring that you do not attempt to sell or transfer the fraudulent debts to another party for collection.
Please investigate this matter, close the account and absolve me of all charges, take the steps required under the Fair Credit Reporting Act, and send me a letter explaining your findings and actions.
Fraud Alert has been placed on a 3 credit bureaus, XXXX XXXX, XXXX, XXXX XXXX and other consumer reporting agencies.
An unknown person has been using my identity to open bank accounts, rent houses and apartments, open credit cards, obtain loans and other fraudulent activity. They have been using my identity to my knowledge since 2016. Accounts opened fraudulently in my name includes XXXX XXXX ( XXXX ), XXXX XXXX, XXXX XXXX XXXX, XXXX Bank, XXXX XXXX XXXX and more. There have been fraudulent addresses, jobs, businesses and telephone numbers that have been used fraudulently without my permission. Someone has been living their life for years pretending to be me, using these accounts to live a normal life while I suffer unable to buy a house, apartments, credit cards etc. as a result of Identity Theft.
I also request any legal action that was taken against me for this debt be expunged and removed from my public records.
I am requesting this debt is cleared from my records immediately. Failure to do so is violating law and my rights as a United States citizen under The Fair Credit Reporting Act, 15 U.S.C. 1681.
Included in this complaint is also letter of acceptance from the IRS, Identity Theft Report, Identity Theft Affidavit, Copy of my U.S passport for verification.
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| 03/25/2019 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
Older American, Servicemember |
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My name is XXXX XXXX XXXX. I received a call from XXXX on this morning. She is employed at XXXX XXXX XXXX. She contacted me in reference to a debt in my husbands name, XXXX XXXX XXXX XXXX XXXX XXXX Called me on my cellphone number which is XXXX. I am curious to why she called my number instead of my husbands cellphone number.
I was told by XXXX that my cellphone number is also associated with the loan. I contacted XXXX after receiving a debt collections letter in the mail. I explained to XXXX that XXXX and I had married and divorced on XX/XX/XXXX. XXXX and I were married on XX/XX/XXXX and we divorced later that year in XX/XX/XXXX. XXXX and I remarried on XX/XX/XXXX. XXXX and I lived apart until XX/XX/XXXX. I resided at XXXX XXXX XXXX and XXXX resided at XXXX XXXX XXXX XXXX. There were other people in and out of his home at XXXX XXXX XXXX XXXX.
I moved in with XXXX on XX/XX/XXXX and we were remarried on XX/XX/XXXX.
I am curious to why my cellphone number is associated with this alleged credit card account. I am always curious to why XXXX called me on this morning versus calling my husband at his cellphone number which is XXXX.
After XXXX and I divorced in XX/XX/XXXX, I kept my married name XXXX. XXXX and I married and divorced the same year, XX/XX/XXXX. We applied for another marriage license the same year and were remarried 4 years later. I am in no way associated with this account yet the Collections Agency contacted me in reference to the account. I do not want this account to be charged against me in any way. My husband has been a victim of identity theft in the past and he alleges this is not his account.
At the time the credit card was acquired, I was unemployed.
XXXX and I have requested, information from XXXX credit in reference to the account. I am afraid that my name is associated with the account and it could potentially show up on my credit report. I am requesting that my name is completely removed from the account and I am requesting that XXXX XXXX XXXX never contact me again. The account has been sent to the fraud department.
Account : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX Creditor : Simms Associates XXXX. XXXX XXXX XXXX DE XXXX Current Creditor : XXXX Balance : {$4300.00} Account : # Ending in XXXX Charged off : XX/XX/XXXX Origination Date : XX/XX/XXXX Charge Off Amount : {$4300.00} Total Interest Since C/O : {$0.00} Total Non-Interest/Fees Since C/O : {$0.00} Total Payments Post C/O : {$0.00} The Collections Agency will not tell me how they acquired my cellphone number. I am requesting to be held harmless and totally removed from this collection debt and I am requesting that XXXX XXXX never contact me again. My husband has requested the loan application with signature and all charges that were made on said credit card to be mailed to our home address. A friend of XXXX and her sons were living in and out of his home in XX/XX/XXXX. The Lady has a home in XXXX XXXX and she runs a transitional safe house in XXXX XXXX. My husband denies having applied for a credit card with XXXX XXXX and we are anticipating a court case.
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| 07/09/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Communication tactics
- Frequent or repeated calls
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|
Web |
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I had found out that my husband was paying to a collection company called SIMM Associates Inc. for about XXXX years. XXXX had a XXXX mortgage through a Company called XXXX XXXX, then the Company was sold to XXXX. My husband and I have had XXXX problems ( XXXX XXXX etc. ) We last paid on the loan thru XXXX XXXX on XXXX/XXXX/XXXX. Our balance at that time was {$35000.00}, our annual percentage rate was 6 %. When XXXX XXXX took over we made payments until we could n't anymore. Our last payment XXXX was XXXX/XXXX/XXXX. XXXX XXXX XXXX XXXX made a Charge off/Default on XXXX/XXXX/XXXX. Approx, XXXX yrs. ago, a Collection agency called Simm Associates , Inc . bought our loan for I 'm guessing 'pennies on the dollar '. I did n't understand why my husband was uptight all the time until I discovered this horrible Simm Associates. I called them and talked to a rude 'manager ' named 'XXXX ' I talked to him about the loan asking him why we have a statement from them showing we have a balance of {$110000.00} that we owe them pointing out that last paper I looked at that we had a balance of under {$36000.00} and that my husband had been paying Simm Assoc XXXX {$160.00} a month for XXXX years! He told me first off he wanted me to know that we could or not be conversation recorded. I said ok., like that 's going to scare me. I asked if he would negotiate for like {$13000.00}. Just a # I through out because I realize now, we owe less than this, I believe. He said sure, pay it in 1 month or 'short sale ' your home to pay it, or keep paying them I think was the XXXX thing. I told him it would cost us more rent than are mortgage now 'Short Sale ' our home! I got upset about the way he was speaking to me and reminded him I was on the line to solve this issue. He reminded me that he was recording the call and I told him " Ditto ''. He instantly got mad and said " you never told me you were recording our conversation " and hung up on me, I recently talked to a lady there named XXXX XXXX and asked her why her collection agency was charging me so much and she told me and I quote '' {$14000.00} in fees and {$63000.00} in interest! This is hiway robbery! I have learned 3 things, 1 XXXX from my Bank yesterday- this is no longer officially a second mortgage after it went to the collection agency, so they ca n't threaten to take my home 2 ) I did n't know where to turn to for help XXXX our bank ca n't help us because our credit is ruined and they feel the high interest they would charge us would take XXXX yrs. just to pay it off ( {$13000.00} XXXX. 3 ) Do n't hide things from your spouse. I ca n't believe I did n't know or he was to ashamed to tell me! Now I know why he has XXXX problems and 'why ' he 's always angry. I have tried to call XXXX XXXX XXXX XXXX to see if we can settle through them. They have there own Loan Default Department. I have tried the Dept 's XXXX number but it says that our loan has been sent to Simm Associates Inc. Please help. We owe the money for under {$30000.00} we admit that. We need HELP!
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| 02/08/2023 |
Yes |
- Debt collection
- I do not know
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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Company Name : XXXX XXXX XXXX XXXX XXXX XXXX aka XXXX XXXX.
XXXX XXXX XXXX XXXX XXXX XXXXXXXX ( XXXX ) XXXX XXXX. Company called repeatedly both during and after business hours from different phone numbers beginning around XXXX XXXX.
XXXX. Company would reach voicemail and leave no message.
XXXX. When I finally answered the unknown number, Company would not provide information about the Company, but demanded information, including PII from me. Company did say that they were part of XXXX unknown to me.
XXXX. I initially refused to provide unknown Company with personal information, and asked for Company to provide partial information to verify that they had me as the proper contact, and to reduce the threat of fraud. Company refused.
XXXX. I asked to speak to manager, who validated that they do not provide information until they verify my identity. Company would not provide type of business, or any other information on demand. After working in compliance, I knew that this seemed like a violation.
XXXX. Despite feeling wrong to do so, I felt so much pressure that I provided enough personal information to the company that they told me they were a debt collector.
XXXX. Company could not tell me where the debt originated, or from what purpose.
XXXX. Company told me that I owed a significant principal balance, and that I was overdue.
XXXX. Company told me that if I did not make a payment they would report negative credit.
XXXX. Despite feeling uncomfortable, I decided to pay the amount they demanded to avoid negative credit impact.
XXXX. Company required additional PII, including social security number and then payment information.
XXXX. I paid 'past due ' balance, verified address and contact information, despite never knowing where this loan originated. I can not find the charge to my account -- anywhere. It is either mislabeled, parsed into smaller payments, or never happened.
XXXX. Company never provided reasonable information despite asking, demanding, escalating my issues, and representative admitted to knowing that the order of events did not make sense.
XXXX. As of today, Company claims I owe {$2800.00}, claims I am {$150.00} past due, and has submitted negative credit reportings creating a very significant XXXX point decline in my overall credit score.
I made the payment, and never had a clear explanation of where the loan originated from, or the circumstances under which I assumed any type of financial relationship with SIMMSXXXX. Since providing all PII, I am now receiving bills with late fees, with nothing more than dollar amounts. The bills do have notices of CFPB protections. Most recent paper bill arrived XX/XX/22, with a notice that payment was due XX/XX/22. The bill also includes a notice that states I may owe more than what is reported on bill day-to-day.
The payment methods of this Company were deceptive, exclusive, aggressive, threatening, and confusing.
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| 09/15/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
Servicemember |
|
Simms Associates is a debt collection agency that initially contacted me on XXXX XXXX 2015. I was greeted by a representative who kept asking me for my name, social security and address. She specifically asked for me via phone when she called my workplace and after providing my social security and DOB, she said that was not what she had on file. After a few minutes of determining that the other family member, my grandmother 's information was the XXXX on file ( she allowed me to provide her SSN and DOB and then gave me all the information regarding the debt ), she informed me of the balance I owed and with what company the charge off came from to collect the debt. I informed her that I am unable to make lump sum payments due to other debts accrued from student loans, and after she implied by stating that if I do n't pay, they do n't know what would happen, I may go to jail or get sued or go to litigation, that I was forced into making some sort of settlement. We ended up with {$25.00} from my checking account until I could pay them more.
After feeling cornered and coerced into sending in a payment, I filed a complaint with their local XXXX in Delaware. The only response received was that they would provide a verification of debt. Like the rep 's " I will email you a receipt '' issue - neither came via email or regular mail. I assumed that our debt was already in repayment and never checked back again.
Apparently they decided voluntarily to not accept payments arranged, because no automatic payment was posted to my checking account in XXXX. I called on XXXX XXXX and they refused to let me provide the same information the previous representative allowed me to provide. They refused to let me provide any sort of information and repeatedly informed me they can not talk about this account any longer.
I submitted a second complaint today to the Delware XXXX after talking with XXXX XXXX who charged off the account and put Simms Associates in charge of collecting my account on their behalf. XXXX collections department representative filed the complaint, and agreed to take payments direct from me and not through the Simms Associates. I informed Simms via the XXXX complaint of this outcome.
I feel that their collection practices, especially casually implying that I would go to jail or get sued just to get payment out of me was flat out wrong. There are several online complaints regarding their practices.
I can not believe that they refused to let me pay! How ridiculous is that. I hope that someone takes care of this business and ensures that they are unable to threaten or coerce other people out of payments.
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| 05/03/2023 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
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|
Web |
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/-/-/-/-/-/- The original creditor is : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX The original transaction occurred on XX/XX/XXXX XXXX
The quoted amount and payment arrangement differ from the actual bills from the following 12 months. I was billed a much higher amount, under a term neither disclosed to nor acknowledged by me.
I cant not tell the exact total amount, as that figure was not reflected on multiple incoherent invoices. I was led to believe at the time of service, that my remaining balance is {$0.00}, after my initial co-payment and on-going insurance payment.
I hired XXXX XXXX on XXXX to assist me in resolving the billing discrepancy. XXXX XXXX XXXX XXXX XXXX XXXX was not responsive in the following attempts to communicate. I was told by XXXX XXXX that after initial contact, none of the following XXXX phone calls over a period of 3 months were returned.
On XX/XX/XXXX, I sent a letter to company XXXX XXXX XXXX along with a check for insurance payment I received up to that point. In the letter, I requested a copy of the sales agreement I agreed to prior to receiving the equipment, along with any advanced notices and consent forms I am required to sign, per state and federal laws.
The check was cashed 6 days later, but the information requested in the letter was never provided.
/-/-/-/-/-/- The debt collector is : SIMM Associates , Inc .
XXXX XXXX XXXX XXXX, DE XXXX Amounts claimed by SIMM is {$600.00}.
On XXXX, I requested debt validation. The collector did not provide a response is 30 days as required by the Fair Debt Collection Practices Act.
I requested the following information from the collector : 1. Your credential, license numbers and Registered Agent that entitle you to engage in debt collection activities in the State of California and the XXXXXXXX XXXX XXXXXXXX.
2. Proof of any assignment or transfer of the alleged debt, including a copy of the assignment agreement.
3. The name, address and contact information of the original creditor.
4. The correct original account number.
5. The date ( s ) the alleged debt was incurred.
6. Any sales agreement ( s ), payment agreement, payment already made, complete and itemized bill associated with the debt that I agreed to.
7. Proof of my receipt and acknowledgement of any advanced notices, consent forms mandated by federal and state laws relating to the specific product and services provided.
8. The amount claimed, including any fees or interest charges.
9. Proof that the product and/or service has been provided according to the sales agreement above.
|
| 02/12/2016 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Keep getting calls about my loan
|
|
Web |
|
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I was contacted by SIMM associates regarding a past due balance for a private student loan serviced by XXXX XXXX. I was in contact with XXXX about possible forbearance options as I had recently lost my job. I am not one to miss payments and had a track record of on time payments since XX/XX/XXXX. In conversation with an associate from XXXX ( XXXX XXXX ), on Friday, XXXX XXXX, XXXX, I told XXXX that I would be making a payment directly to XXXX on the XXXX of XXXX XXXX my XXXX paycheck after 5 months of unemployment ). She insisted that I call to make the payment with her instead and I declined. After my interaction with these in incompetent people, why would I give them my bank account information? These people can barely formulate a sentence with proper grammar. On Fri, XXXX XXXX, I contacted XXXX to let them know I would log on to my account and make a payment to get my account to current status. I spoke with a nice lady named XXXX and she also said she has heard terrible stories about XXXX associate interactions. I proceeded to make my payment online with XXXX on XXXX, XXXX and received a confirmation number. XXXX said that if I contact SIMM, to supply them with this number in order to stop receiving phone calls. I contacted XXXX XXXX at XXXX, and supplied her with my confirmation # and requested that the phone calls to my personal phone, as well as my office line ( yes, these people are harassing me at work when I just started a new job 3 weeks ago and am trying to earn a living to pay them!! ) STOP. XXXX informed me that calls may continue through the weekend in order for the system to update. It is now one week later ( XXXX XXXX ) and the calls continue on a daily basis. I paid my debt and do not need to be harassed any longer!! I called SIMM on XXXX, XXXX XXXX and spoke with XXXX XXXX yet again to get nowhere. The excuse this time was that their employees do not check the notes in the system before they make calls. Really? Is n't that the point of a company having a tracking system in the first place?! These people are incompetent and XXXX and they need to be stopped!! We are now at XXXX XXXX and my phone continues to receive voicemails from these people. When will it stop? It 's been 7 days and I highly doubt that a system needs that long to update. If you have a good relationship with your client, communicate with them!!! The lack of communication between XXXX ( the servicer of my loan ) and SIMM Associates is unreal.
|
| 07/19/2019 |
Yes |
- Debt collection
- Private student loan debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
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Web |
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I, XXXX XXXX have been abused for years on a privatized student loan debt that is no longer enforceable in the state of XXXX This debt was originally procured through XXXX XXXX XXXX, then assigned to XXXX XXXX XXXX XXXX XXXX XXXX. Now I was living in the state of XXXX when I dropped out of college several years ago. I have been harassed with multiple collection agencies for these years. The statute of limitations for XXXX is 5-years. Since I now live in XXXX the statute of limitations is 3-years. This student loan never had a connection to the U.S. Department of Education. However, for years I have been harassed by a company known as Simms Associates. This agency has moved this collection to my personal credit report as well as my mothers credit report. Now the scam has gone to a new level of corruption. Simms Associates has no standing legal collection process. So recently they assigned the collection to a law firm known as XXXX XXXX XXXX XXXX, XXXX, located in XXXX, MD XXXX. An agent that has my power of attorney made a settlement offer on two occasions. There is not even a requirement to settle the matter. An individual from this law firm stated that their client has refused both offers. When a demand for the law firms client was, the name was refused. We all know that this is Simms Associates trying a new threatening method trying to collect a debt no longer owed. The timeline for summary judgment has passed for both Florida and Maryland. This aggressive collection practice is a clear violation of the Fair Debt Collection Practices Act. The third-party must always be presented, and this is not the case in this matter. The one-time settlement offer presented by my agent is still on the table until XX/XX/2019. After that date, I will file a complaint against XXXX XXXX XXXX, XXXX. with the Maryland Bar Association.
In XXXX, the statute of limitations requires that a law suit be filed within 3 years for written contracts, and 3 years for open accounts, such as credit cards. For credit card debt it means the date of the last activity on the account or the date the account was written off as a bad debt was at least 3 years ago. This means that if your account is older than 3 years you can raise the statute of limitations as a defense to the complaint. However, the statute of limitations only covers the right of the creditor to sue you in court.
|
| 02/15/2018 |
Yes |
- Debt collection
- Credit card debt
|
- Written notification about debt
- Notification didn't disclose it was an attempt to collect a debt
|
|
Web |
Servicemember |
|
On XX/XX/XXXX, I was notified by XXXX XXXX Customer Service my account was in collection and was sent to XXXX XXXX XXXX ( Contact # : XXXX ). This was the first time I was notified I was overdue. I have not received any notifications from either XXXX XXXX or the Collection Agency ( XXXX XXXX XXXX ). I immediately contacted the Collection Agency to figure out how this happened.
History : On or about XX/XX/XXXX, I purchased some items from XXXX XXXX XXXXr. This line of credit was through XXXX. On or about that same year, XX/XX/XXXX, XXXX closed the XXXX XXXX XXXX website requiring XXXX XXXX XXXX XXXX XXXX to link their XXXX accounts. I linked my accounts, as required and requested by the website. Additionally, I verified it was done by trying to re-register, but it gave me an error stating my account had already been linked. In addition to my XXXX XXXX XXXX I have a XXXX XXXX Account. The registration should have linked my overall XXXX account, but I am unable to see my XXXX XXXX XXXX account status ( website is shut down ) or unable to see a balance on my XXXX Account.
XXXX Customer Service/Collections stated they sent email messages and mail to my home address listed. I always monitor my account information and update the address as needed. XXXX XXXX stated their process is to send out email notifications first, followed by letters to the address on file and as a last resort calling the phone number listed.
I was not afforded my due process to respond to a debt prior to collection. Furthermore, since the systems were not linked, I was unable to see a remaining balance due. My account has been overdue for over 400 days yet nothing reflects on my credit report. How can a consumer be charged late fees and interest on a balance he or she is unaware they owe due to a poor notification and system miscommunication/technical issues?
Over the 400 day period, my balance went from {$170.00} balance owed to {$360.00}. The difference in balance can be attributed to late fees and interest charges. I do not dispute I owe a balance of {$170.00}. I made those purchases and do not dispute the charges. The remaining {$190.00} ( interest and late fees ) is a gross overcharge and should be reflected as a bad credit card practice when the consumer has no knowledge a balance is due. As a consumer, I should have protection and provided due process.
|
| 11/11/2019 |
Yes |
- Debt collection
- Private student loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
On XX/XX/2019, I filed a compliant against Simm Associates through CFPB because I had not received any written communication to verify the debt they claimed I owed for 5 months but was paying {$100.00} each month to them. The XXXX complaint came because even though I called 3-4 times each month from XXXX 2019-XXXX 2019, every phone conversation with a representative of Simm Associates was ineffective in obtaining clear information pertaining to my debt. The XXXX complaint was requesting that paperwork be sent outlining the account summary for my debt and providing proof that the {$100.00} payment each month was helping to reduce my debt. After the complaint a packet was sent to me but the paperwork was hard to read and did not clearly show how paying {$100.00} for 6 months helped lowered the amount I owed.
I called Simm Associates on XX/XX/2019 after receiving the packet to get clarification on what the document was communicating. In my interaction with the representative she aggressive and dismissively informed me that my file was no longer in their facility. I asked why that was and she replied that she did not know because the file was not here. I asked how do I move forward with paying my debt off and she informed me that I should contact the original debt provider, XXXX XXXX XXXX. She informed me that her manager would contact me to provide more information because she could not. The manger never called and still has not called, today is XXXX XXXX, 2019.
I called XXXX XXXX XXXX on XXXX XXXX, 2019 to get information about where my loan was and why it was being moved and if it can be moved back to XXXX XXXX XXXX. A representative there said that once the debt is given to a collection agency it can not be given back and that Simm Associates by law has to provide information about where my loan is being transferred to and why it is being transferred. She encouraged me to call them back. I did and they have not picked up or called me back.
The lack of communication along with the fact they incorrectly state my name on all documentation I have receive, is the reason I am complaining. This current complaint is about not receiving any information verbally or wirtten about why my debt is being transferred somewhere and why Simm Associates is incapable of providing quality service to people who are willing to pay down debt.
|
| 10/03/2019 |
Yes |
- Debt collection
- Private student loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
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Hi, I am filing a complaint against Simm Associates. This debt collection company was hired by XXXX XXXX XXXX to claim a debt that was owed as a result of a private loan to attend school. I have communicated with XXXX you told me this would happen and in an attempt to negotiate and inform them that I was not financially able to pay at that time, they decided to choose the debt collection route. This company, Simm Associates, reached out in XXXX of 2019 and began calling requesting that I start paying what was due. In XXXX of 2019, they threatened to withhold wages because I was not making payments. It was then that I began to inquiry more about this company. I asked in XXXX what the name of the company was, what debt I owed, what my minimum payment was, and if documentation could be mailed to me to verify the debt was legitimate. The person on the phone agreed so I made a payment to ensure that my minimum would stay low in price. The month of XXXX ends and no paperwork had been sent and no one had called so I began to call to see what had happened. Every time I called I could not reach anyone. In XX/XX/2019, {$100.00} was pulled from my account to pay the minimum and yet I still had not received documentation or a call back. At this time I am calling weekly. In XX/XX/2019, {$100.00} was pulled from my account to pay the minimum and yet I still had not received documentation or a call back. By this time I am calling 2 times a week and still not receiving a call back. In XX/XX/2019, {$100.00} was pulled from my account to pay the minimum and yet I still had not received documentation or a call back in regards to my debt. I am still calling 2 -3 times a week. At this point 5 months have gone by with no documentation verifying my debt or tracking the reduction of my debt. On XX/XX/2019, I called and spoke to someone about mailing documentation and the person I spoke to said they would call me back. Today is XX/XX/2019 and I have not got a call and my XXXX payment is approaching. I am giving them to Friday to reach out before I inform my bank to not allow the money to be transferred. I believe that I have been scammed for 5 months and now I am filing a complaint with this company.
This is the website of Simms Associates and the number they provided.
https : //www.simmassociates.comXXXX XXXX
|
| 02/17/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Taking/threatening an illegal action
- Seized/Attempted to seize property
|
|
Web |
|
|
Simms Associates was hired to collect for my XXXX delinquent student loan accounts owned by the XXXX XXXX XXXX. Simms made contact with my cosigner ( NOT me ) prior to engaging in what I believe to be illegal activity. On XXXX/XXXX/16, Simms claims that they spoke with my cosigner and that my cosigner authorized for payments to be taken from my bank account. My cosigner denies this, stating that she specifically did NOT authorize any transaction on any of our accounts. Regardless, on XXXX/XXXX/16 {$870.00} was withdrawn from my XXXX bank account ( which is in my name only, not my cosigner 's name ) by Simms Associates and paid to XXXX XXXX XXXX, my loan servicer, and listed as a " Borrower Payment. '' I myself had no contact with Simms Assocates regarding this particular loan issue prior to XXXX/XXXX/16, and I made my first contact with them on this date inquiring as to how it was permitted for my cosigner to authorize payment from an account that does n't have her name on it. I also inquired as to how they were able to obtain my XXXX bank account information if me and my cosigner have never provided information for this specific bank account EVER to anyone at Simms Associates.
I contacted XXXX XXXX XXXX to determine whether or not they provided my bank account information to Simms, they claimed they had not. Which would mean that only XXXX Bank could have provided this information to them. XXXX Bank was the original owner of my loans, but sold them some time ago to XXXX XXXX XXXX. I am curious as to why they might provide my bank account information for loans that they claim to not own anymore. If they did not provide this information to Simms Associates, then someone else did, and did so illegally.
Simms Associates told me that they would have to look into the phone call they had with my cosigner on XXXX/XXXX/16 and would get back to me-they have yet to do so.
I also contacted XXXX asking them to stop the payment of this {$870.00} pending transaction, to which they stated they would attempt, but could n't guarantee that the payment could be stopped since it was already pending. Previously XXXX Bank has been able to stop a pending payment from going through when I 've needed them to, but for whatever reason, they were hesitant about whether or not they would be able to this time.
|
| 09/22/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Keep getting calls about my loan
|
|
Web |
|
|
I took out a private student loan with my father as a co-signer through XXXX XXXX XXXX ( XXXX ) while attending XXXX University XXXX. After I withdrew from school, I used used up all the deferrment and forbearance options while trying to work and pay off loans and living expenses. At the moment, I am 147 days behind on my monthly loan payments through XXXX. I have spoken with them and they are attempting to work with me to keep my loans out of default. However, both me and my father are also being continually contacted by agents from Simms and Associates, a collection agency out of XXXX, who says that they are servicing this same debt and seeking payment. They keep telling us that we must make some sort of immediate payment to them to keep the loan from defaulting, going " outside their office '' and causing them to seek a judgement against both my father and myself that would include garnishing my wages and taxes as well as garnishing both my father 's social security payments and his pension. I have repeatedly told the agents from Simms and Associates that I am working directly with XXXX and they tell me that my loans are not in default at the moment and that they are currently not seeking any judgements against either me or my father. Nevertheless, the agents from Simms and Associates maintain that I am to pay them and not XXXX directly in order to avoid garnishments.
What I would like to do is keep working with the service providers at XXXX to keep my loans out of default, but I am unsure if I should take the threats from Simms and Associates seriously and, if so, if I should be making payments to Simms and Associates or keep making payments to XXXX. Furthermore, I would like to make myself as the primary person responsible for this debt the contact person for all calls, letters and other communication and stop them from harassing and threatening my XXXX father about garnishments on his social security and state pension.
I hope there is some way to find a solution to this problem that will work for everyone involved? I am more than willing to make payments on these loans, but I need them to be payments that work within my budget and place responsibility entirely on me and stop the harassment and threats to my father.
|
| 09/26/2022 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
On XX/XX/2022, I received a call from Simm and Associates in Delaware. I missed the call and a voicemail message was left. I returned the call to them immediately, but their voicemail system kept kicking me out. I knew what the debt was about even though I had never received notification from this company because I am involved in a dispute over a medical bill. When I returned the call the following Monday, I gave my telephone number and name, but due to the fact that I was unwilling to provide any additional details to them, they refused to talk to me. I told them that this was fine, that they could send me a letter and I would respond in writing as I knew what it was about and it is in dispute. The lady I spoke with said that she was not sending me a letter. I advised her that I knew she was required to send me a letter within 5 days of our communication to which she replied we did not have a communication because I would not verify my address. I advised her this was a communication, I told her who the debt was owing to and that I am disputing it and that I expect to received my written notice. She would not confirm or decline sending me a notice. I then contact the company I was disputing with again, and after several additional phone calls and a complaint to the Civil Rights Bureau, they advised me that on XXXX they have written the bill off and would be notifying the collection agency of this. I then called the collection agency to verify that it had been written off. Once again, I verified my name and telephone number and in one of the calls I even verified my date of birth, but because I wouldn't disclose my address, they would not discuss the bill with me. As a matter of fact, the gentleman I spoke with hung up on me. I called back 2 additional times and was hung up on again. I called back a 4th time and asked to talk to a supervisor or manager and after arguing with me a bit, the wiman I was speaking with finally transferred me to a manger. Again however, this party refused to discuss it with me. I advsed them at that time that I knew my rights and that I still have not received a written communication from them and that I would be contacting the CFPB.
|
| 06/07/2018 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
TODAYS DATE : XX/XX/XXXX XXXX, XXXXXXXX XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX ATTENTION DISPUTE DEPARTMENT SIMM ASSOCIATES To Whom It May Concern : This letter is being sent to you in response to a notice a couple entries by your company on mycredit reports. This account and any other account associated with my social Be advised that this is not a refusal to pay, but a notice sent pursuant to the Fair DebtCollection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation isrequested. This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above named Title and Section. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you What do I need you to provide as the debt validation.
What the money you say I owe is for Explain and show me how you calculated what you say I owe Provide me with copies of any papers that show I agreed to pay what you say I owe Provide a verification or copy of any judgment if applicable Identify the original creditor Prove the Statute of Limitations has not expired on this account Show me that you are licensed to collect in my state Provide me with your license numbers and Registered Agent Proof that the collection company owns the debt/or has been assigned the debt. ( You are legallyentitled to collect this particular debt from me. ) This is basic contract law.
Complete payment history, starting with the original creditor. ( I need to have proof of my payment history with original Creditor, what the amount of the debt was when the creditor assigned the debt to your company, and what fees/interest has been tacked on to this debt andhow you/they determined these fees. ) This requirement was established by the case XXXX XXXX Law Firm, XXXX XXXX XXXX and XXXX XXXX, XXXX, XXXX XXXX XXXX, XX/XX/XXXX..
Copy of the credit card application. ( My contract with theoriginal creditor establishing the debt between us. ) This is also basic contract law.
XXXX, XXXX XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX
|
| 07/31/2022 |
Yes |
- Debt collection
- Other debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
Early in 2021 I decided to use XXXX to purchase an electric skateboard. They offered financing that seemed favorable at the time. There was a dispute with the merchant which I reported to XXXX. This event triggered the auto pay that I set up to be paused. The dispute was eventually resolved and I received my skateboard. Since their system automatically disabled my auto pay it was a reasonable assumption that their system would also reactivate the arrangement. Little did I know that I was falling behind on payments.
In the meantime, after the fairly positive experience, I made several other purchases using XXXX. Their app aggregated the monthly payments of the various transactions I made using XXXX. Over several months, I received emails stating that my payments were being deducted and I received an email every time I paid off a purchase.
Several months after I made the skateboard purchase I received an email or call notifying me that I had been sent to collections. As far as I knew, I was making the payments for all the purchases I had made. If XXXX had sent emails regarding the skateboard purchase was falling behind they were overshadowed by the successful payment emails that implied my good account status. XXXX did not contact me before putting my account in collections. Of course I initiated a dispute but they had already referred me to a 3rd party so it isn't surprising that my dispute went nowhere. I should also point out that while I was missing payments to that single loan, XXXX continued to offer me higher and higher purchase amounts and approving transactions ; this further contributed to my perception that all was well.
They claimed that I stopped the payment agreement to that initial loan. They however can not provide proof that I authorized any such action. On the other hand, I have an email that was sent to me when I initiated a dispute against that merchant that explicitly says that they were pausing my payment arrangement. They screwed up and then sent me to collections without notifying me. They have not taken any steps to undo their referral to collections.
|
| 06/29/2016 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't decrease my monthly payments
|
|
Web |
|
|
I have had the unfortunate experience of dealing with Simm Associates, a collection agency, in handling my student loans. After losing my one of my jobs in XX/XX/XXXX and working at my other job only 30 hours/week ( employer given hours ) I was not able to make full payments on my student loans. I offered to make reduced payments, however, the original lender, XXXX XXXX, refused a payment reduction to $ XXXX/month vs the required $ XXXX/month. They then sent my loans to SImm Associates. Since XXXX 2016, I have received multiple calls to my business cell phone which I have asked them nicely on MULTIPLE accounts to not call. I then began taking screen shots of the calls so I could document the continued calls. The next step was calling me during the business day at my place of employment. I asked that call to stop as well, but they continued. They even went as far as to call my father-in-law harassing him for information- again, I asked them to stop and they did not. Each of these callers from Simm Associates were rude and threatening, telling me they were going to put a lien on my assets, garnish my wages, continues to call my work office until a solution could be reached. EACH AND EVERY TIME I offered to again pay them {$100.00} and they would only laugh and tell me that was not enough money. I asked for a payment plan of some sort, or a long term solution for paying off these loans. XXXX person, by the name of XXXX, actually hung up on me saying I was wasting his time asking for a payment arrangement. This was the same person who told me I graduated from an XXXX school and should know better. Simm Associates is a collection agency- they DO NOT have the right to harass me, tell me they are going to put a lien against my property, take me to court, to call family members not associated with this loan nor call my cell phone. They have my home phone number which I have asked them to call to speak with me. They are utilizing unfair collection tactics as described in the Fair Credit Collections Act.
|
| 08/12/2020 |
Yes |
- Debt collection
- Private student loan debt
|
- Threatened to contact someone or share information improperly
- Contacted you after you asked them to stop
|
|
Web |
|
|
I have been harassed by postal mail several different times, by several different collection agencies representing XXXX XXXX XXXX. The first harassing letter was sent by XXXX, which after I filed a complaint here with CFPB, in XXXX, they said they would stop contacting me regarding the debt they allege against me as it has absolutely no merit. The second harassing communication came by way of XXXX XXXX XXXX in XXXX, XXXX, the next was by XXXX XXXX XXXX, also representing XXXX XXXX XXXX which occurred in XXXX, XXXX. The most recent communication was sent to me by their third company, SIMM ASSOCIATES , INC. dated XX/XX/XXXX. The letters are the exact same each time. Each time they allege that I owe money for a student loan account that they allege I defaulted on XXXX, XXXX, XXXX. Not only do I not owe this debt, the information they have and continue present is completely false. I dispute this debt!. Each time they threaten me, they present false documents and they allege that I benefited from proceeds of a student loan that I do not own. I have statements from both my private and federal student loans to show that I do not owe any outstanding debt. This is a fraudulent company who buys false documents from somewhere and they harass you at every end using fear and intimation tactics each time. What I know about XXXX is they have been party to a Federal Court case over 20 times for violating consumer 's rights and using illegal harassing communication tactics to coerce a payment. Well, it will not happen in this case. These practices must stop. It takes me time and great effort to continue responding to these harassing letters every few months. It also causes me emotional turmoil to be accused of owing a debt that they threaten against me. These actions are malicious and are intended to inflict emotional distress to coerce me to pay for something I do not owe.
|
| 11/11/2021 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
In XX/XX/XXXX I was diagnosed with XXXX XXXX and prescribed a XXXX machine. Doctor directed me to XXXX XXXX and XXXX XXXX who fit me with a CPAP machine and supplies. At that time, I had XXXX XXXX through my employer, but three months later in XX/XX/XXXX, my employer changed insurance companies to XXXX. Under XXXX guidelines, I would own the machine after 10 monthly payments. XXXX paid two months of payments before I was enrolled with XXXX. Under XXXX guidelines, however, I would own the XXXX machine after only SIX monthly payments, and the two payments made by XXXX would be counted towards those six months if XXXX requested what is called a " transition ''. XXXX did NOT request a transition, but instead billed me directly. I paid XXXX 's third party billing company, XXXX, {$190.00} on XX/XX/XXXX representing two months CPAP rental, and XXXX {$220.00} on XX/XX/XXXX for two months CPAP rental and CPAP supplies. With those payments AND the two payments XXXX already paid, my full six months should have been paid off the XXXX machine had XXXX requested a transition. Not my fault that they did not.
I have tried to resolve my balance with XXXX since XXXX of XXXX. When phone calls didn't work, I escalated the matter to a manager via e-mail but he eventually stopped responding. I received multiple collection calls and each time I told them to stop. I eventually got the name and address for the Agent for Service of Process for XXXX on the XXXX Secretary of State website and sent him a letter disputing the debt -- again with absolutely NO RESPONSE. NOW, I just received a bill from a DEBT COLLECTOR for three months of rental at {$68.00} a month for a total of {$200.00}. I called the debt collector today and once again disputed the debt, but I don't believe that will stop this madness.
|
| 04/28/2016 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Having problems with customer service
|
|
Web |
|
|
I ' am writing to complain about Simm Associate Inc Referance number XXXX and XXXX. This collection agency engaged in the following unfair and abusive collection practices specifically prohibited by the Fair Debt Collection Practices Act, 15 USC 1692. I received two calls on XXXX XXXX, 2016 at XXXX XXXX and XXXX XXXX from XXXX XXXX to inform me she contact my employee and verified I was an employee. She advised me the call was record on both calls. She did not verify my information on both of the calls. She made repeated and continuous calls to my cell phone and my place of employment. I also received an anonymous 3rd call on XXXX XXXX, 2016, but I hung up on her, after she stated her name. The calls were harassing and she misrepresented her self. The first call she stated she was with a law offices. 2nd call she stated there was no attorney working in the office. I tried to explain to her over and over that I did not signed for the debt she is collecting for she repeatedly talked over me. During the call she tried to me she had discovered information from my POE that could be used against me or valued to collect debt. During the call I also advised her to contact my attorney regarding bankruptcy. I was informed that the private student loan was covered under my bankruptcies. The 3rd time I spoke to XXXX XXXX I called the office to advise her that I was disputing the account and to send validation of debt. I called back 3 times to request an supervisor. The first time she hung up on me after I advised her who I was. The 2nd time I spoke with a gentleman he hung up me and I heard them and the background talking stating not to talk to me. 3rd time she hung up on me. These calls was made XXXX XXXX central time. Final call I spoke XXXX XXXX supervisor and advised him of the calls.
|
| 08/14/2015 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Contacted me after I asked not to
|
|
Web |
|
|
Simms and Associates a debt collection company has called me no less than XXXX times regarding an alleged collection for my daughter XXXX XXXX.
I have informed them each time this is not her number, I have no involvement in this claim and in fact they will not disclose ANY information to me about it as they acknowledge that I am not party to the transaction and they can not disclose any information to me, yet they continue to call.
Each time they insist they have never called me before, today I said, " then how do I know who you are and what you are calling about. " Each time I have asked them to stop calling yet they continue to call me. The latest call was today.
My daughter has spoken to Simms and Associates approximately 3 months ago ( so yes they have been in contact with her directly ). She asked them to send her a letter with proof of the debt and explanation of the debt. Their response was they already sent it, however, she has received no such letter or information to date. She asked them to send the information and it still has not arrived.
The person I spoke to today was aggressive, insistent about getting personal contact information for my daughter, refused to provide ANY proof they have a valid reason to contact her, and denied the firm has ever contacted me before.
I told them they are violating the law by continuing to contact me and harass me. She insisted they are not violating the law by contacting me about a debt I am not a party to. She did say they would remove me from the list, BUT they have said this the last XXXX times as well.
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| 03/21/2018 |
Yes |
- Debt collection
- Private student loan debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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ON XX/XX/XXXX I received a letter from the collection company saying i owe on a loan from XX/XX/XXXX in the amount of {$34000.00} this loan does not belong to me, I never cosign for this loan I spoke to my daughter she said she never took out this loan.
On XX/XX/XXXX i sent a dept validation letter to the collection company requesting information on the loan.
the collection company sent me back incomplete information on the loan they sent a application promissory note.
once i received this information from the collection company. I call the collection company on Friday XX/XX/XXXX trying to explain to the company that this was not my loan i never cosign for this loan. the lady i spoke to was very nasty to me on the phone and told me to file charges against my daughter for signing my name to the loan.
i try to tell her my daughter know nothing about loan. but the lady was just nasty on the phone and hung up on me.
on Monday XX/XX/XXXX i receive a call from the collection company after i told them in writing to only contact me through mail or email.
i told the guy from the collection company to follow my request he ignore me and kept talking i told him im at work and to only contact me through mail or email he said no he and kept talking i told him its not my loan and stop calling me so i hung up on him.
in my dept validation letter i told the collection company to remove the remarks they put on my credit report. which to this date they have me in collections for {$34000.00} dollars and have not remove the collection off my report.
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| 01/14/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
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- Improper use of your report
- Reporting company used your report improperly
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Web |
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I recently received a copy of my consumer report, and I noticed some accounts on my consumer report that should not be on there. I demand the below account deleted from my consumer report.
XXXX XXXX with account # XXXX with a balance of {$570.00}.
I demand the reporting company cease and desist pursuant to federal law. The reporting of these account ( s ) is/are violations of 15 USC 1692 c ( c ), The Fair Credit Reporting Act [ 15 USC 1692 c ( c ) ] ( c ) CEASING COMMUNICATIONIf a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except ( 1 ) to advise the consumer that the debt collectors further efforts are being terminated ; ( 2 ) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor ; or ( 3 ) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.
If such notice from the consumer is made by mail, notification shall be complete upon receipt.
The reporting company is in violation of the federal law under the FCRA. The reporting company does not have permissible purpose to report the account information above pursuant to 15 USC 1681 b. I demand this account be deleted from my consumer report.
Best regards, XXXX XXXX
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| 10/13/2023 |
Yes |
- Debt collection
- Private student loan debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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A {$9400.00} loan for a non-degree certificate program I participated in ( XXXX XXXX ) was sold to a XXXX party servicer. I recently received notification of an unpaid balance of {$1100.00} from SIMM Associates , Inc . It appears that SIMM Associates , Inc. reported this missed payment incorrectly. The program through which I incurred the loan with XXXX XXXX has a contract stating that the loan I took out is not credit bearing and is interest free. In XXXX of XXXX, a payment of {$6000.00} was applied to the principal balance, but XXXX XXXX XXXX XXXX have been harassing me for payments ever since. I have also been receiving repeated phone calls after having notified the XXXX XXXX representatives that I currently am XXXX. Under the agreement from the program per the program contract, payments can be paused for up to XXXX months at a time if program participants are unemployed. This pause can be renewed without any limit. Furthermore, there is a recorded phone call I had with a XXXX XXXX XXXX in XX/XX/XXXX during which the representative stated that there was no deadline to submit confirming unemployment documentation, yet XXXX XXXX has continued calling me multiple times a day. XXXX XXXX XXXX XXXX reviews on SIMM Associates XXXX Inc. reflect that this lender frequently operates fraudulently at the expense of unsuspecting consumers. It is unclear what the connection is between XXXX XXXX, who the loan was supposedly sold to, and SIMM Associates , Inc .
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| 09/21/2021 |
Yes |
- Debt collection
- Credit card debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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I received an initial letter from a debt collector dated XX/XX/2021 with no verification of a legitimate debt owed. I made numerous phone calls to the company requesting verification but that information was never received. A letter dated XX/XX/2021 indicated as a formal demand listed hardship options being offered to settle this matter so I chose one of them and called the company and made a payment to settle the debt in full on XX/XX/2021. This payment was made via an XXXX card and the payment posted on XX/XX/2021. At the time I made the payment I requested a settlement in full letter be sent to me via email and was told I should receive it within 3 business days. I called the company on XX/XX/2021 regarding settlement in full letter and was told it would take 7 business days. When I called on XX/XX/2021 I was again told it would take 7 business days. On XX/XX/2021 I was then told it would take 7 to 10 business days to get the settlement in full email. When I called at XXXX ET on XX/XX/2021 ( the 10th business day ) I spoke with a supervisor who assured me she would request her manager send the email and I should receive it within a few hours today. After not receiving the requested settlement in full email by XXXX ET on XX/XX/2021, the representative I spoke with during the second call said the manager was gone for the day but I should receive the email by XX/XX/2021.
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| 06/12/2018 |
Yes |
- Debt collection
- Other debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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XX/XX/XXXX @ XXXX XX/XX/XXXX @ XXXX XX/XX/XXXX @ XXXX XX/XX/XXXX @ XXXX XX/XX/XXXX @ XXXX Calling from : XXXX I've been receiving calls from this number since XX/XX/XXXX at what would be just about XXXX in the evening. It's unusual for someone to call my line after XXXX XXXX regular work day as I'm usually not available at this time. I actually have the publicly registered number ( s ) from this company saved on my phone and that is where I was expecting to be contacted from. I found it odd that a local number would call so many times without leaving a voicemail but ignored it nonetheless because no one who knows me calls without texting me first unless it's an emergency. Due to the amount of times this number appeared in my logs alone, I decided to call them back on the XX/XX/XXXX. When I dialed the number, it rang once, then bounced me to the queue for Simm Associates Incorporated and immediately puts me in line to speak to a live agent. My phone number works perfectly fine and I'm open to returning calls of those who leave voicemails, but these practices are done in a way that I believe is in violation of my rights as a consumer under the FDCPA and the TCPA because not only is it deceptive, but because the company masking their number with a local line to establish contact with me in a way that misrepresents the nature of their calls, which is spoofing.
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| 02/21/2023 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
Servicemember |
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Made a payment to the original company.
few hours later got a phone call from SIMM associates looking for me.
They required address and DOB for the nature of the call.
I refused the first time and they hung up the call.
Decided to call back because they knew my name and gave information because they told me they had the information they just needed to verify.
Told SIMM associates I made the payment earlier that day.
The associate asked if they were allowed to call back if they did not receive the payment.
I said if the debt is paid dont call me back and erase my records from their system.
Decided to call the original company and asked if SIMM associates were actually the debt collector and if they have been notified by the original company.
The original company states SIMM associates was notified by the original company the moment my payment was received. Got the reference number to call regarding this conversation from the original company.
Called SIMM associates back and told them they should have received an electronic notification from the original company and that the notice was sent out immediately.
The person on the call told me that what I said is " not true '' and that it usually takes 2-3 days. Is this a violation since they are calling me after my debt had been paid off. And why is an electronic notification not instant?
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| 05/14/2020 |
Yes |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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Received notices from Simm Associates, XXXX XXXX XXXX, XXXX, DE XXXX, dated XX/XX/2020 addressed to both myself and my wife regarding debts owed to XXXX University XXXX. We were not aware of these debts and never received any bills related to them from XXXX. The dates of service noted on the two letters were the same and the amounts alledgedly in dispute were the same. I spoke to XXXX on XX/XX/2020 and they indicated that they do not do business with Simm Associates, that we had no services on the dates listed, and that we did not owe XXXX the amounts involved. I left a message for Simm Associates on XX/XX/2020 and did not receive a reply.
I called Simm Associates again on XX/XX/2020. Their representative stated that they would transfer me to the " person in charge of my account '' ( but they had not yet asked me for any identifying information ) but they stated that " they were not available ''. The person then said they would try to help me, I just needed to give them my name, address, and date of birth. I noted that I had their account number on their letter and wouldn't that work, and they responded that without my information they couldn't find my account. I stated that I would not give them my date of birth. The representative said that without my date of birth they could not help me and hung up. I believe this is a fraudulent action.
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| 04/21/2016 |
Yes |
- Debt collection
- I do not know
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- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
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Web |
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I received a call on XXXX/XXXX/XXXX from a private number advising that I had missed a court date & needed to call XXXX. I called and was advised by XXXX at XXXX that they were going to have a cop come to my work, have me arrested, & have my wages garnished. I said that he had to have a court judgement to garnish my wages. He said that no he did n't. He would get my employer to sign a paper showing what I made then they would file at the court house to have my wages garnished without any kind of court case. He requested a " payment '' of {$1200.00} to settle an account that was paid off to the original creditor in XXXX. I asked for a mailed copy showing what I owed and was told they do n't do that. Yet at the beginning of the call he advised that a " certified '' letter was sent. I checked with the local post office and they have n't had anything that required a signature for my address in XXXX. I did not make payment as I request proof the debt is owed. After I hung up I called my attorney 's office and was advised that this company was a scam. My attorney also advised that in my state, my wages can not be garnished for anything but an IRS Lien or defaulted student loans. Also I checked in my state and did not show where there was ever a civil suit for me. I also checked with the county, and they did not have a missed court date for me.
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| 02/21/2023 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
Older American |
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My mother recently passed away on XX/XX/23. On XX/XX/XXXX, I received the letters of administration & forwarded them to my mom 's banker same day and told her I wanted to pay off her XXXX credit card immediately which was due XXXX. Instead of replying in a timely fashion while still holding my mother 's accounts closed, XXXX turned the account over to SIMMS collection agency! They called me from a scrambled number and insisted I owed them and XXXX was their client. When I checked with XXXX XXXX at XXXX she said I had to pay them. As soon as she released my mother 's funds, I opened an estate account and paid all my mother 's bills. I sent a check to SIMMS and they refused to cash it. After 7 days I called them and they scoffed at the starter checks that every other creditor had cashed, and told me I could not sign the checks " The Estate of XXXX XXXX XXXX '' which is how the bank told me to sign the checks. They refused to deposit the check! and then extracted personal information from me in a very sleazy way, insisting they want to make an ACH withdrawal from the estate account now. I am not comfortable with this coercion and I am dumbfounded that they refuse to cash the check, and have the nerve how to tell me to sign it. I am only trying to pay the bill off in full!
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| 05/04/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account information incorrect
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Web |
Servicemember |
|
XXXX XXXX, XXXX XXXX XXXX is reporting an erroneous and inaccurate charge-off with a past due balance on my credit report with XXXX and XXXX. In violations of FCRA, a charged-off account is already written off. There should be no past due balance of {$4500.00} when the account is charged-off already.
I dispute the entire balance pursuant to FCRA Section 623 ( a ) ( 1 ) ( C ), FCRA 623 ( a ) ( 2 ) ( B ), and FCRA 623 ( a ) ( 5 ) ( A ) against XXXX XXXX, XXXX XXXX XXXX.
I previously disputed this erroneous and inaccurate information with XXXX and XXXX XXXX, XXXX XXXX XXXX was removed from my credit report for inaccurately reporting a charged-off account with a past due balance amount owed. A direct violation of FCRA, requiring all inaccurate information to be removed.
XXXX XXXX, XXXX XXXX XXXX sold the charged-off account to SIMM ASSOCIATES XXXX INC. Who notified me on XX/XX/2022 by letter attached as a Collections agency.
Pursuant to FDCPA Section 809. Validation of debts ( 15 USC1692g ) requires validation of debt before reporting information on my credit file. I demanded validation of debt from SIMM ASSOCIATES , INC .
When SIMM ASSOCIATES, INC failed to validate the debt, they informed me that the account was transferred back to XXXX XXXX, XXXX XXXX XXXX.
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| 06/18/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
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Web |
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I received a request for payment of a debt from SIMM Associates that they indicated my deceased son XXXX XXXX owed them money. I have no knowledge of the debt so I repeatedly requested that they provide documentation to prove XXXX had an account with XXXX XXXX Bank, proof there was a balance, proof that XXXX XXXX owned the debt, and proof SIMM and Associates had the authority to negotiate or collect for XXXX XXXX XXXX or XXXX XXXX. I do not know who any of these people are and simply want them to identify their relationship and verify the validity of the debt.
After repeated attempts I finally received a letter stating they had enclosed documents from their cliend Resurgent ... ... the letter was EMPTY, no documentation ... ...
It took 3 days and hours on the phone to simply get through to the number provided then when I finally did the rep for SIMM asked me over 10 times to keep spelling my deceased sons name and finally said they have no record. This is an incredibly hard time emotionally for my family, we do not need to be strung along like this. I finally got an email to send the letter I received to which I immediately did ... .. and of course have had no response in two days ... ..
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| 08/13/2015 |
Yes |
- Debt collection
- Non-federal student loan
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- Communication tactics
- Used obscene/profane/abusive language
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Web |
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I have been having terrible financial difficulties for a couple of years now and have n't been able to pay off my debts in a timely manner like I used to. For one debt, I have been receiving letter after letter, phone call after phone call from a debt collector trying to collect the debt. That 's OK -- that 's their job and we do owe the money. However, yesterday, the lady from the debt collection agency called the co-signer on one of my loans and berated and harassed him, using mean and abusive language. She even suggested that he put his land and house up for sale or put it up as collateral to help pay off our loan. That is taking it way too far and is absolutely uncalled for. In addition, when they leave messages on our phones, they do n't do what every other debt collector does : say that the message is intended for someone in particular and if the person listening is not the intended recipient of the call then he/she should hang up. Instead, they just start spouting personal information, like the name and the account number of the debtor and then say that it is an attempt to collect a debt. I am appalled by the divulgence of my personal information in a voicemail message.
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| 08/20/2015 |
Yes |
- Debt collection
- Non-federal student loan
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- Improper contact or sharing of info
- Talked to a third party about my debt
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Web |
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I have a student loan that was cosigned by my grandfather. Simm Associates on XXXX XXXX, 2015 apparently was attempting to contact one of us reference this loan. The person representing this company left the following voicemail on my parents phone : '' Hi this message is intended for XXXX XXXX XXXX or XXXX XXXX XXXX. If you are not XXXX XXXX XXXX XXXX XXXX please hang up. This is XXXX calling from Sim Associates. Communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. I need a return phone call back today. My number is XXXX. Refer to file number XXXX. " Someone from Simm Associates had spoken to my grandfather around the XXXX of XXXX. Apparently the company did not like the information my grandfather gave them so they continue to call looking for me.
My complaint is does n't the voice mail violate the FDCP Act? It is my understanding that according to the act they can communicate with a third party by advising who they are and obtain location information. It is also my understanding they ca n't advise they are a debt collector and that I owe a debt.
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| 10/18/2019 |
Yes |
- Debt collection
- Private student loan debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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Hey I attended this trade school calledXXXX careers I completed the program and once I completed the program their certificates that they hand out or not recognize anywhere I was in able to find a job and it was a complete waste of time they made me take out a student loan in order to complete the course and once I finish the course they billed me on top of my student loan an extra bill I discuss this with the other credit bureaus and disputed it with the credit company and it was taken off to All state careers I completed the program and once I completed the program their certificates that they hand out or not recognize anywhere I was in able to find a job and it was a complete waste of time they made me take out a student loan in order to complete the course and once I finish the course they billed me on top of my student loan and extra bill I discuss this with the other credit bureaus and disputed it With XXXX as well and they refused to take it off XXXX XXXX and XXXX I believe has taken it off the collections please can you look into days to remove this account from my collections account of any of the three credit bureaus
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| 10/08/2022 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
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Web |
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So, these XXXX hired SIMM ASSOCIATES in XX/XX/XXXX to collect a debt that I don't owe that allegedly originated in XXXX. When SIMM Associates called, they wouldn't tell me the name of the company without confirming my personal information. I don't do that over the phone so the lady hung up. I get a letter FORWARDED ( because they don't have the right address ) about it being from XXXX XXXX.
Now, I vaguely remember this place trying to corral a bunch of people to take some sort of online classes for XXXX YEARS ago and I never agreed to enroll in anything. They emailed a bunch of mess and I deleted everything. I never attended a XXXX class or agreed to pay for anything. Therefore, I don't owe XXXX XXXX XXXX, SIMM Associates, or XXXXXXXX XXXX XXXX XXXX. Stop harassing me.
I even attached a screenshot of an email from them begging me to apply. Stop playing with me. You're not fooling people with your fake A+ XXXX rating but there are a copious amount of reviews/stories of your company harassing people who are NOT the debtor you seek. Your XXXX rating needs to be an F, right along with SIMM ASSOCIATES and XXXX.
|
| 08/29/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
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|
Web |
Servicemember |
|
On XX/XX/18 I received a telephone from a woman stating she was with XXXX XXXX XXXX and that she was attempting to collect a debt. I asked the lady to cease and desist in calling me on my job. She became very hostile and noted that she would not and that upon signing a contract that i have not seen or had knowledge of that she had the right to contact me and that she would continue. She told me that she had a court summons and that she was going to serve it on my job. I asked her again and also told her to contact my attorney. I am under Chapter XXXX currently. About 3 minutes later a man called and asked for the Human resources department. He was given the phone number. About 3 minutes later he called and asked to speak to me and noted that the HR Department informed that he could not deliver a summons on their property and insisted in an angry voice that I give him a home address. I inquired as to the address that was listed and he mentioned a PO box I told him to send it that he noted that he would not and that he was going to serve it on my job whether my company liked it or not. He then hung up in my face.
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| 03/21/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt resulted from identity theft
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Web |
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This company SIMM associates, INC were told on XXXX XXXX, XX/XX/2015 .via certified mail, That this account that they are trying to collect on is a result of IDentity Theft. The company who sent them the information ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX had been informed on XXXX XX/XX/2015 that this account was a result of Identity Theft and they sold them an uncollectable account. I sent them via certified mail all of the necessary legal paperwork, identity theft affadavit, police report, etc and advised them In accordance with the Fair Debt Collection Practices Act to stop collection proceedings against me and stop communicating with me about the debt except as the Fair Credit Reporting Act allows. I also asked them to notify the the business XXXX XXXX TRust that this account was a result of a identity theft. They have not responded to me on this and knowingly went and sold this account to another debt collector NCO financial systems because now in XXXX XXXX, XX/XX/XXXX I received a letter from that collection agency trying to collect on this debt. They have unethical practices here at SIMM Associates, Inc
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| 09/22/2017 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
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Web |
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XXXX XXXX XXXX has called numerous times and has been extremely hostile when we have been on the phone. I do n't know what debt they are trying to collect, and since I do n't have any outstanding debts I am concerned this may be a scam, so I refuse to give them any personal information over the phone. On XX/XX/XXXX I had a phone conversation with XXXX XXXX ( representative of the company ) where she became extremely aggressive and threatened to contact all my family members after I told her I did n't want to receive any more phone calls from her or her company. On XX/XX/XXXX I sent them a letter requesting validation of the debt. They received that letter on XX/XX/XXXX according to the USPS certified mail tracking. As of this date,XX/XX/XXXX they still have not sent me any response to my request for validation, yet they continue to call me repeatedly. On XX/XX/XXXX XXXX XXXX called again, so I informed her that they could not be contacting me because they had not validated the debt. She became extremely hostile and began yelling, made some claims that they had validated the debt and then hung up on me.
|
| 02/27/2020 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
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|
Web |
Older American |
|
I received my first letter on XX/XX/XXXX from XXXX XXXX XXXX XXXX saying that I owed my XXXX account {$58.00} and that I had 30 days to pay this amount. I called my XXXX account and they I spoke to an agent named XXXX and he said I did not have any outstanding bills and that he would check into it. I never heard anything more so I filed the letter away.
Then on XX/XX/2019 I received another letter this time from a company called SIMM Associates , inc . They said I am responsible for the amount of {$58.00} When I called them to find out what it was about the women on the phone had me verify my name, address, and she wanted me to do my email address next and it did not match! So we could not go any further and she was not any help. I told her it was a mistake and she said she could not help me. So then I decided to do some more investigating on my own. I ended up calling XXXX and found out that some used my name sold something to someone took the money and never gave the person anything! I have never sold anything on XXXX! So How can you help me. I reported this to Identiy theft.gov.
XXXX XXXX
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| 02/07/2023 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt was paid
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Web |
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I co-signed for two loans with XXXX XXXX for my son back in XXXX and XXXX which he has been paying but lately the restaurant business hasnt been doing well and he got a little behind. XXXX sent me a statement showing that he was past due.
About that same time I received two letters from a debt collector called SIMM Associates , Inc. XXXX XXXX XXXX XXXX, DE XXXX saying they were trying to collect a debt. Only thing is they got the account numbers wrong and the amount was a little different then what XXXX showed.
My son made a payment to XXXX and got caught up with his payments. I then called XXXX to make sure everything was caught up and they said yes. I then asked them about SIMM debt collections and they said that they had no clue what I was talking about and that they did not send it to collections. They said it was probably a scam or phishing for more information and advised me not to contact them.
As much as I wanted to contact SIMM I did not and instead would like to file a complaint against SIMM if XXXX is right about not sending it to a collection company.
|
| 06/25/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- Used obscene, profane, or other abusive language
|
|
Web |
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On XX/XX/2018 I called to attempt to settle my debt with Simm Associates. The agent was polite at first and outlined options for what I could do to pay. I informed her that I did not have the money now, but would have it in XXXX. She was aggressive about me paying, and then attempted to get me to pay some amount today. I informed her that I would need to speak to my wife and see our financial situation before making any such action. At that point, the agent became very rude and used aggressive language " You have a history of making promises and never delivering '' and repeatedly cutting me off, even as I strove to continue being polite and explaining myself. When I asked to speak to a manager or other personnel, she refused to put me in contact, repeatedly stating that they were at lunch ( at XXXX EST ) and could not be reached via voicemail. She then explained that she was not even the agent in charge of the call but that I did not have a choice in the matter, that I got whoever I got, and that if I did not pay today, there would not be a chance for a settlement.
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| 03/29/2022 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Older American |
|
On XX/XX/XXXX I placed a call 2 Sims associate I told them that this was not my debt that this debt was written off I have until the XXXX to respond a XXXX I respond on the XXXX with a phone call and then a Written Letter which they should have received close to the XXXX instead of them stopping Collections and verifying that the debt was actually mine it went forward and put it in the credit bureau not operating in the procedures that is done it should have been stopped collection and send verification the alleged amount of debt is {$7600.00} I asked that they verify this to the penny original contracts anything with my name signed on it and the proof of all purchased items dates and time and that they truly on this debt and have the right to collect this debt they did not give me the proper rights that I deserve because if they would have investigated this has not been on my credit report XXXX original creditor XXXX XXXX XXXX none of this was on my credit report for years why not even the XXXX card was not on my credit report cuz it was forgiven
|
| 09/26/2018 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Company states fake phone numbers are " purchased '' by the company, yet they are owned by people not associated with the company. It is called XXXX search. Easy to find out who owns the phone numbers and easy to find out when the phone number is called back that it does not belong to SIMM Associates. I DO NOT ANSWER CALLS FROM NUMBERS I DO NOT KNOW. THIS HARASSMENT HAS BEEN TAKING PLACE FOR SEVERAL MONTHS. Caller ID spoofing is ILLEGAL. Company also states I will no longer receive calls from them yet I have received 3 from them AS OF XX/XX/2018 still using FAKE local numbers, leaving NO MESSAGE. I NEVER SAID I WANTED A CALL BACK FROM THE COMPANY. SIMM ASSOCIATES IS A SCAM. I have NO BUSINESS with this " company '' nor will I EVER give any money to a company that illegally hides their caller ID information behind fake local numbers not owned by the company. SIMM Associates is a fraud. CFPB closed my previous complaint without a response from me to the company. Not happy about CFPB actions either with regard to this matter.
|
| 03/10/2020 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
XXXX. XX/XX/XXXX, sold 2 lots of items on XXXX to the same user. First transaction was for {$100.00} and second was for {$560.00}. The buyer made a payment through XXXX with credit card.
XXXX. XX/XX/XXXX, buyer files 2 case against me through XXXX for problems with merchandise. First case {$100.00}, second case {$560.00} XXXX {$660.00} total ).
XXXX. XX/XX/XXXX, I dispute the claim. XXXX rules in favor of buyer, no further action is required from the buyer, they keep the items I sold them, and the money was returned to their CC account.
XXXX. XX/XX/XXXX, XXXX requests I repay the negative balance of {$680.00} ( {$660.00} + fees ). The same day I reply to XXXX requesting help as I believe I have been a victim of credit card fraud known as " friendly fraud ''. I don't get any reply from XXXX.
XXXX. XX/XX/XXXX, XXXX forwarded my negative balance to debt collector ; SIMM Associates.
XXXX. XX/XX/XXXX, I send a dispute letter to the debt collector and submit a complaint with the Consumer Financial Protection Bureau.
|
| 08/06/2022 |
No |
- Debt collection
- Other debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
|
|
So, these XXXX contacted me about a debt. They wouldn't tell me the name of the company without confirming my personal information. I don't do that over the phone so the lady hung up. I get a letter FORWARDED ( because they don't have the right address ) today about it being from XXXX XXXX. Now, I vaguely remember this place trying to corral a bunch of people to take some sort of online classes for sneakerheads YEARS ago and I never agreed to enroll in anything. They emailed a bunch of mess and I deleted everything. I never attended a XXXX class or agreed to pay for anything. Therefore, I don't owe SIMM Associates or XXXXXXXX XXXX a XXXX. Stop harassing me.
I even attached a screenshot of an email of them begging me to apply. Stop playing with me, SIMM ASSOCIATES. You not fooling people with your fake XXXX XXXX rating but over XXXX complaints with XXXX star reviews and stories off XXXX harassing people who are NOT the debtor you seek. Your XXXX rating needs to be an XXXX, right along with XXXX.
|
| 06/11/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't temporarily postpone payments
|
|
Web |
|
|
I have defaulted on a student loan from national collegiate trust which was being paid via XXXX XXXX XXXX XXXX XXXX XXXX refuses to provide me with the contact information for XXXX XXXX XXXX and sent the defaulted loan to SIMM ASSOCIATES. SIMM ASSOCIATES continues to harass me about the defaulted loan demanding I pay the full $ 41K immediately and I have no means. I have requested, via certified mail that the debt be validated and I receive information on the original creditor of the school loan and SIMM ASSOCIATES has failed to do so but continues to call. All I am doing is trying to validate the debt as what SIMM ASSOCIATES is trying to collect on is not what I have in my own personal records. I would also like to settle and work with my original creditor on this issue. SIMM ASSOCIATES continues to use harassing practices while calling me at work, fails to send proper documentation, or says they have sent the proper documentation and I have yet to receive any information.
|
| 01/04/2022 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Used obscene, profane, or other abusive language
|
|
Web |
|
|
This submission is NOT from a third party. I, XXXX XXXX XXXX XXXX the natural person, consumer, & agent is currently being suppressed by not being able to exercise my rights as a federally protected consumer. On XXXX I sent out a Debt Validation letter along with a cease & desist with requested information via certified mail to SIMM ASSOCIATES INC. for debt validation purposes. Im not asking for verification of an alleged debt, Im requesting information to validate the alleged debt. I gave them 30 days upon receipt to investigate information & send requested information. They received my request on XXXX. They are now 30+ Days late. They have repeatedly harassed me with communication in the past without proper validation. All references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately. Can I get some assistance with this issue? Thanks. I will attach attachments
|
| 07/03/2022 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
XXXX XXXX XXXX sent a bill to collections in XXXX of XXXX. They did not process the billing through insurance. A dispute was sent to XXXX XXXX XXXX and the collection agency, XXXX XXXX XXXX XXXX XXXX XXXX contacted me after the dispute letter on XX/XX/XXXX, to state that the insurance would not cover the medical equipment because I was not using the machine. I use the machine every night and they had not requested the information from the machine to provide to the insurance. I visited there office on XX/XX/XXXX, with the SD cards from the machines and had them download the information needed for insurance. I also had them print copies for myself. After this date, there was no further contact from XXXX XXXX XXXX. Now I have a new collection bill for the same original amount from a new collection agency, SIMM Associated, INC. They have failed to validate the debt owed and to provide my amount owed versus what insurance should have been billed.
|
| 02/09/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
Hello, My name is XXXX XXXX and I am writing to XXXX and SIMM Associates , Inc. regarding a debt claimed to be owed by me. It is claimed I owe {$200.00} when this is not true. XXXX attempted to send funds using a card that I had suspended due to theft and fraud. When they found out that this card was not functioning, they sent {$200.00} anyways and claimed that I owed them this money. XXXX did not consult me on sending funds on my behalf and did so without my permission.
I disputed this transaction with them then and I am disputing it now. Through their own internal review of this transaction they still have been calling me and emailing me incessantly to pay an amount they sent without my permission. I do not owe these funds and I want this debt collection case dismissed.
There are multitude of class action lawsuits against XXXX at this present moment regarding these issues. This is not okay to do this to consumers and users.
|
| 11/03/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Older American, Servicemember |
|
Your organization closed this response with the company responded. They responded with giving me a list of dates and amounts not addressing who, what or where.They list an account opened one year past with no activity until a year later whereas within one month there were transactions that were not in chronological order and all within one month amounting to {$2600.00} with no identity as to what was purchased. There is an email address that is not my email and a secondary email address that appears to belong to whoever opened this account. There are ARC activities with no account number or routing number that could identify the bank and individual. All activity occurred a year after the account was opened and was within one month. None of my original questions where addressed regarding this account. Now the two companies XXXX and SIMM Associates XXXX Inc have double their calls and insistance I pay an account that is not mine.
|
| 08/24/2019 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
XXXX XXXX XXXX XXXX cancelled my debt with them on XX/XX/2016 and reported to the IRS, so now the IRS is saying I didnt claim that as income. To my knowledge I didnt know it was cancelled because the debt was transferred according to this debt collection agency, SIMMS ASSOCIATE. They started making calls to my federal job and even to HR. I fell into their trap and made a settlement payment of {$8000.00} for them to settle my debt to a lower amount. After making that payment, I had to make a monthly payment for two years in the amount of {$370.00}. I am now finding out that I shouldnt have been making those payments because those payment could be going to IRS since I owe them because of the cancellation of the loan. Who do I contact about getting my money back from this SIMMS Associate people. I feel like Ive just been robbed. I have about 6 months to pay off but I am stopping those payments today! Help please.
|
| 03/19/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Web |
|
|
I received a letter from Simm Associate 's that stated that I owe XXXX for a XXXX account. i called and spoke to XXXX and explained that i never had a XXXX account. i was told that i would need to either pay or call XXXX but not paying would mean that they would sue me and seize my bank account. I tired to explain that i recently had XXXX for XXXX and have limited funds for bills and can not have my account seized. I was told to either pay or call XXXX there was nothing else that could be done. I called XXXX and they stated that I should talk to Simm associates. I called Simm back and was told by XXXX that I need to either pay the balance or that they can seize the money and report it to my credit. I said that i wanted proof that this was an actual account and was told that they could not provide me that and that they had reviewed the account and it was their belief that the account is correct.
|
| 05/25/2022 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
I was contacted by SIMMS associates about a debt that I do not owe nor do I believe is mine.
The debt collector is : SIMMS Associates, INC XXXX XXXX XXXX XXXX XXXX, DE XXXX I was contacted on XX/XX/XXXX regarding the matter, and I have asked them to fabricate proof that I do owe this debt or any sort of evidence that I could have taken out a loan. I called again on XX/XX/XXXX regarding the matter because I was not sent anything, just a letter saying who the creditor is. On XX/XX/XXXX, I called again regarding evidence of this debt owed, and they keep saying that they don't have it yet and that sorry it is taking a long time. All of these calls are monitored and recorded, so they are able to pull these voice calls for evidence. This seems like a scam because I do not owe anything to collections, nor do I have any student loans aside from 2 federal student loans which I am aware of.
|
| 10/06/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Older American, Servicemember |
|
Since XXXX, I have received numerous calls ( 24 hours averaging every 3rd hour ) on a debt I did not create or have knowledge regarding a XXXX XXXX account. This account is over {$2000.00} and increases by a XXXX each month.
a. I have requested verbally and by written letters ( XXXX, XXXX, XXXX first letter ) for definition of what a " Pal Pal account '' is. Is it a short-term loan, credit account with a commercial company or credit card account.
b. I have asked when the account was created with request for copies of the original application, which should show who applied, how applied, what data/information was entered to establish its opening.
c. I have also requested what was purchased and to where it was send/delivered/picked-up.
To date, I have received no information other than a demand for payment, harassment and nuisance calls twenty-four hours a day.
|
| 01/14/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
I had a XXXX XXXX credit card during my marriage. I didn't know, until I left my husband, that he wasn't making payments on any of the debt that was in my name. I was contacted by Simms Associates that my card had gone to collections and set up a $ XXXXmonth payment plan with them in XX/XX/XXXX. My divorce was finalized in XXXX of XXXX and I settled with them and paid my agreed upon debt settlement on XX/XX/XXXX.
On XX/XX/XXXX, I began being contacted by XXXX XXXX XXXX. They were trying to collect the same debt. I contested this and explained I'd paid it. They did an " investigation, '' only to come back saying that I'd never paid off the account.
I've been calling and emailing Simms Associates since then and have not gotten any response.
In addition to being hounded for payment by XXXX, this is negatively impacting my credit score.
Thank you for your help.
|
| 09/06/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
XXXX from Simm Associates out of XXXX, DE. He demanded the last XXXX of the SSN before identifying himself. We finally got him to use an alternate ID. Then he identified the himself and what company he worked for. He told her the debt and ask what for type of payment for debt. We informed him that we were not able to pay it at this time and to have a nice day with that we ended the call. He called right back and when I answered the phone I asked his name and what company he was working for he hung up on me. I called the number back and he answered the phone with " This is XXXX and you have reached SIMM Associates ''. I said so XXXX with SIMM Associates that was n't hard. XXXX then starts shouting at me saying you man enough to call me back then be man enough to pay this bill. I told him that I was filling a complaint and he said he did n't care so I hung up.
|
| 04/25/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't decrease my monthly payments
|
|
Web |
Older American |
|
Simm Associates, Inc. ( XXXX ) XXXX contacted me regarding a private student loan. My daughter has several private student loans cosigned by other people. I have cosigned for my daughter but am unable to pay the delinquent payment. Simm Associates contacted me at my husband phone number I told them contact me on my cell phone number only.
When they contacted me on XXXX XXXX, XX/XX/2015 at XXXX, the representative said I owed them {$87000.00} dollars of which I cosigned in my name. This is extremely untrue.
I am not a cosigner for {$87000.00} I want them to stop calling me and send me emails only. Also, I want to send any funds to XXXX the originator of my loan in which I cosigned for daughter which totals {$16000.00}. I am no able to pay the full amount but would be willing to make a payment that is reasonable due to my financial circumstances.
|
| 07/20/2023 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
I returned some CPAP supplies to XXXX XXXX XXXX XXXX back in the fall of XXXX because I no longer needed them. I was told by a company representative in early XXXX that I no longer owed money on these supplies after I was repeatedly sent invoices for the supplies I had already returned. After that I kept getting invoices for the returned supplies despite my contacting company representatives about the amounts ranging from {$25.00} to {$40.00}, alleging that the only items I returned were XXXX nose masks when I actually returned all items in the shipment ( there weren't XXXX nose masks in the shipment ). Despite my protesting the charge for the above-mentioned reasons my account was turned over to debt collection. I wrote the debt collection company and was told I needed to contact the medical supplier in a response to a letter to them.
|
| 04/22/2022 |
Yes |
- Debt collection
- Private student loan debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
I called SiMM and associates after logging into their portal to pay a debt. The website offered 4 options. 3 payment plans and " decline offer '' When I called them to find out what the offers were, they said I should " just pay them '' that they do not know what the three offers were. Which leads me to believe I owe them nothing.
Here is a link to the actual photo of the " payment arrangements '' XXXX : XXXX The representative I was speaking with said he had " NO IDEA '' what the offers were and that I should " just pay him '' I asked to speak to a supervisor, because I would like to see what I was accepting or declining. He went to get a supervisor and reported again -- we have no idea and to pay him.
XXXX : XXXX XXXX : XXXX I told him I was recording him and he then hung up. This is the video/audio to the call XXXX : XXXX
|
| 08/12/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Keep getting calls about my loan
|
|
Web |
|
|
School is XXXX in XXXX, NC. Simm Associates, a collection agency, left several voice messages and then sent a letter informing me they were collecting for a delinquent student loan, for which I am the cosigner, with XXXX. This loan is being serviced by XXXX. After contacting XXXX, I was told the loan was NOT delinquent and since the student not graduated yet, it is impossible for this loan to be declared deliquent. The agent at XXXX was very helpful. When I contacted Simm Associates, the collection agency, at the number listed on the letter they sent, I was asked for identifying information such as my date of birth. I declined to provide any personal information and offered the account number from the letter. The agent refused to continue the call unless I provided this personal information, and which point I ended the call.
|
| 01/06/2020 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Older American, Servicemember |
|
The company is SIMM Associates , Inc. in XXXX, DE XXXX. They sent me an invoice for {$110.00} from a creditor : XXXX , XXXX . They claimed the account opened on XX/XX/2012. They gave a bogus account number also. I have never dealt with XXXX, XXXX privately or professionally in my business career. I have never heard of this company as well. In looking on XXXX, this company has several complaints like the one above trying to get money from decent consumers. I have contacted the XXXX XXXX XXXX as well, and they say they can't do anything about it. What's wrong with that picture? This company is a scam and someone should try to stop them from these fraudulent activities. This company needs to be brought up on charges from the Attorney General 's office in XXXX, DE. I hope no one responds to their bogus requests and threats.
|
| 04/02/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
|
|
I have attached details and the letters I am sending today in a final attempt to settle this issue. I have spoken to agents on multiple occasions and I did ask them to stop calling and send me written communications. They are now calling me with unknown numbers and have done so 3 times. Now this weekend over XX/XX/XXXX break they contacted my ex-wife and discussed the issue with her prior to speaking with her father the co-signer. I will submit a notarized and signed affidavit from her if requested. Lastly SIMM Associates is the 4th agency trying to collect on this debt within the past 10-12 months and XXXX XXXX XXXX ( XXXX ) continues to fail to produce evidence they own the debt, and they illegally collect {$1400.00} from me as " good faith payments '' on a debt that had not yet been validated.
|
| 12/18/2015 |
No |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Received numerous calls and messages per day. Agents threatened to go after my mother and her home. Agents threatened to garnish my wages and my mother 's wages. Agents refused to accept that I was unable to pay. They coerced me into liquidating my retirement fund at huge penalties to get them money ( I feared they were going to take my mother 's house ). Even after doing so to get into a payment plan, they have continued to call and ask for more money than the agreed payment plan. They have also on more than one occasion double charged my account for the same payment ( essentially attempted to take XXXX payments instead of XXXX in XXXX separate months, requiring me to contact my bank to get the second payments stopped ). This was done without my consent and without any notification.
|
| 09/16/2018 |
Yes |
- Debt collection
- Credit card debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
Today, XX/XX/2018 I, XXXX XXXX, opened a letter from XXXX XXXX XXXX. Their letter stated that I recently made a payment for reference ID : XXXX in the amount of {$25.00} which was credited to that reference ID. I have NEVER made a payment to XXXX XXXX XXXX for that reference ID. I made a payment to SIMM Associates, LLC in the amount of {$25.00} for account number XXXX for my debt for XXXX XXXXXXXX XXXX. At no time did I indicate that the payment be for the XXXXXXXX XXXX XXXX XXXX. I believe XXXX XXXX XXXX is miss applying payments in order to use that against me. I am requesting full fraud investigation be opened on XXXX XXXX XXXX. I did send the company an email requesting more information, but I believe this is an attempt to gain leverage by misapplying the payment an old account.
|
| 01/04/2019 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
Servicemember |
|
On the dates of XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, and XX/XX/XXXX, SIMM Associates did contact me a total of 7 times as debt collecters regarding a debt I allegedly owe. On all of those 7 occasions they did fail to comply with the requirements of Title 15 > Chapter 41 > Subchapter V > 1692g > Section A > Subsections 3 and 4.
On XX/XX/XXXX, I messaged them stating I wanted them to cease any current or future attempts to collect the debt, report said debt to credit reporting agencies, or contact me regarding said debt.
On XX/XX/XXXX, SIMMs associates did contact me in a direct reply to my previous message in a further attempt to collect the debt in violation of Title 15 > Chapter 41 > Subchapter V > 1692c > Section c > Subsections 1, 2, and 3.
|
| 05/25/2017 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
Servicemember |
|
Representative from company continues to call after several requests from myself and spouse to quit calling. I have asked for a letter of proof of debt and who the owner of the debt is and never received it. They tell us it is a federal student loan when in fact it is a private student loan and they are threatening " federal repercussions ''. They have called my spouses employer several times and claimed to my wife that I gave permission to do so. I did not give permission nor do I know how to contact her employer. I have asked to come to a reasonable payment agreement assuming such debt is actually owed and am continually asked to pay full amount as the only option. I am tired of the oppressive calls which to my knowledge are breaking both federal and Indiana law.
|
| 03/14/2023 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I received a new XXXX XXXX with a phone number that belonged to someone else. I've attempted to get the company, SIMM Associates, to stop sending messages to the number on the XXXX but have been unsuccessful. The daily texts that I receive state " SIMM Assoc - Debt Collector : Pymt plan at risk get in touch. Click sclk.me/SIMMpay or call XXXX. Re : SIMM # XXXX. Reply STOP to opt out ''.
I'd reply STOP but this is a XXXX XXXX and I don't have that option. I've talked to several people at SIMM and was told that the number was removed but it has not happen and I started calling back in XXXX. The last person I talked to asked me if I was or knew the person on the account and I advised them that I was not that person and had never heard of them.
|
| 10/17/2017 |
Yes |
- Debt collection
- Private student loan debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
|
|
My father recently passed away in XXXX, XXXX from a terminal illness and he was the cosigner on my loan. In good faith, I contacted XXXX to request a release of the cosigner and instead my loan is now considered automatically defaulted when I have never missed a payment since I got the loan in XXXX. Now, the debt collection company XXXX uses to scare people, SIMM, is contacting my mother who is distressed enough from the loss of her husband, demanding payment. I am requesting that XXXX recall the loan from SIMM and allow me to be the sole individual on the loan. It does n't make sense to treat this as a default because I 've been making payments on time and it will turn a good loan into a bad loan. Amount owed is XXXX and XXXX.
|
| 10/05/2016 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Managing the loan or lease
|
|
Web |
|
|
Simm Associates phoned my husband 's cell phone and my residence attempting to collect a debt in my deceased father 's name, threatening to sue me and file a negative credit report on my credit record, if I did n't pay the debt. The loan originator has n't contacted this company for debt collection. This company contacts consumers threatening a law suit if the debt is n't paid. The company does n't forward debt payments to the loan originating company. They keep all money/payments they receive for a debt. This company has numerous complaints filed against them for fraud and scams. This is a third party debt collection company, that does n't represent the loan originating company. This company is a fraud and scam.
|
| 05/07/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
XXXX XXXX XXXX has a collection on my credit file being handled by Simms and Associates. I made an arrangement to settle the debt with Simms where they agreed to remove the remaining balance from my credit files. They did NOT REMOVE THIS BALANCE. I have disputed the balance with all three credit bureaus and filed a cfpb complaint for that process.
I am filing this complaint against XXXX XXXX XXXX because section 623 of the FCRA provides the SAME 30 DAY TIME FRAME for handling disputes for the data furnisher that it does for the credit bureaus.
It is a violation of federal law to leave a balance owing when I settled the balance in full with an agreement to remove it.
Account number XXXX
|
| 07/24/2018 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
This company called looking for XXXX. I dont know a XXXX but I do have a son named XXXX. They said it was a personal business matter and insisted that I pass along the information and read back the phone number to them. By the time I realized that this was a collection agency calling me about someone elses issue. And by telling me the name of the company they disclosed the nature of the personal business. Anyway. There you have it. They have no business calling me and Im not sure how they got my number, Ive blocked them.
SIMM associates is a scam the number they called from XXXX doesnt even match the number she gave me. So ... is she just a thief or a con artist?
Thanks -
|
| 04/13/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I live in Missouri. XXXX XXXX XXXX have contacted me, they know my phone number and address and XXXX XXXX XXXX recently contacted an ex-brother-in-law living in Florida. He knew it was a debt collector and reported that the lady, XXXX, was rude. She also contacted the ex-brother-in-law on his cell phone, so I have no idea how she got that number. I have spoken with XXXX XXXX XXXX, they have contacted me while I am working and I have told them I would call them back when I wasn't at work. As I said, they have contact information for me so there is no reason they should be looking up possible relatives, or random people with the same last name as me.
|
| 10/18/2017 |
Yes |
- Debt collection
- Private student loan debt
|
- False statements or representation
- Indicated you were committing crime by not paying debt
|
|
Web |
|
|
I have several collection accounts or student loan debt on my credit report from XXXX XXXX XXXX XXXX XXXX XXXX Delaware XXXX. RE : XXXX -On behalf of XXXX XXXX. Please be advised that I 'm disputing these collections due to the fact that we have chosen to work directly with XXXX for lowering payments. I 'm disputing these collections due to the fact does not currently have a a valid license to collect debt in the State of Virginia according to the Virginia department of XXXX XXXX for verification. I am requesting that you delete these accounts from my credit file or provide me physical proof that they are licensed to collect debt in Virginia.
|
| 04/26/2016 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
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A company continues to call my parents home. They have called several times over a span of 6 months. In the beginning of the call frequency, they were leaving messages looking for someone with my last name. However, the first name was not a member of my family.
Three weeks ago, the began to call my parents residence again. Now, leaving messages for me specifically. They are clear on all details in most of the details when leaving a message, but slur the name of the company ( Possibly " CSA ) ''. The contact number they leave is XXXX. When I look up the company name or the number online, I can not find any connection to a creditor company.
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| 04/28/2023 |
Yes |
- Debt collection
- I do not know
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- Communication tactics
- Frequent or repeated calls
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Web |
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SIMM Associates called the phone number of a relative, who has nothing to do with any of my debts owed and can not help them. They kept trying to get information about me but would not state who precisely they were other than company name, nor what they wanted. The family member refused to give them information and notified me right away. They are not to contact any individuals other than myself regarding this supposed debt ( which, since they would not state what it was, we have no idea if I even owe ) and going forward, they are not to contact me again other than in writing nor are they to contact any other family members of mine.
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| 06/03/2019 |
Yes |
- Debt collection
- Other debt
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- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
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Web |
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on XX/XX/2019 a representative from Simm Associates called my cell phone number which my mom answered. Representative with the name of XXXX asked for me then my mother asked him to never call the number again, informed that we have requested him to never call the number before and he continues to call. Representative then started saying " pay this bill, pay this bill and I wont call you '' my mother then asked what bill and she mentioned to him that she didn't owe a bill because she wasn't me. Representative never properly identify he was speaking with right party, he released personal and confidential information to my mother.
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| 09/20/2022 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt was result of identity theft
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Web |
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This complaint is regarding account information below that has not been investigated and no information given. Its been over 2 months with no information given to me regarding these accounts. I have no knowledge of these companies and they shouldnt be reporting as I never gave permission for the reporting per Section 1681a -I sent correspondence to the Credit Bureaus regarding this. I was never notified in writing per 15 U.S.C 1692ag prior to accounts being on my credit report, within 5 days. Moreover, these accounts violate debt collections, and abusive and unfair practices per section 1692f ( 1 ) adding additional amounts.
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| 06/10/2021 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt was result of identity theft
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Web |
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On XX/XX/XXXX I received a collection letter for {XXXX} owed to XXXX XXXX originating on XX/XX/XXXX. And discharged on XX/XX/XXXX. The letter claimed it was from a XXXX XXXX XXXX account.
I did not have a XXXX XXXX XXXX account, in fact I did not have a XXXX XXXX account at all.
In XXXX, I opened a XXXX XXXX XXXX account which has never has never been in arrears.
Ive spoken with both XXXX XXXX XXXX and they advised me to report it to all 3 credit agencies. SIMM Associates ( the debt collectors ) said they would open an in house investigation regarding letter and advised to file police report. I dont know what to do.
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| 06/21/2019 |
Yes |
- Student loan
- Private student loan
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- Dealing with your lender or servicer
- Keep getting calls about your loan
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Web |
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Beginning XX/XX/2019 my co-signer and I began receiving calls from SIMM Associates regarding my student loans. They have been asked to cease and desist contact to the co-signer due to their advanced age and medical status. The co signer is unable to understand or advocate. On XX/XX/19 they began calling me at work and leaving voicemails. It was requested this practice cease and desist and it continues. No also get phone calls beginning at XXXX XXXX from this company. The accounts have been closed for over a year. The company in which the letter states they represent is not the company in which I ever did business with
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| 07/25/2015 |
Yes |
- Debt collection
- Non-federal student loan
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- Disclosure verification of debt
- Not disclosed as an attempt to collect
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Web |
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The person from SIMM associates that I was contacted by identified me ( without XXXX stating that it was an attempt to collect a debt ) by discussing a payment arrangement we had made, then reading out to me the last XXXX of my SSN. He then disclosed that it was an attempt to collect a debt - without my telling him any information, only confirming that information which he read to me. I have legitimate concerns with the possibility my personal information was given out. When I hung up and tried to contact a manager there, I was placed back on the phone by the operator with the agent that engaged in this malfeasance.
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| 11/06/2017 |
Yes |
- Debt collection
- Private student loan debt
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- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
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Web |
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Caller from Simms Associate called two people with the same last name as mine stating I had warrants and that he would come to my physical address and shared with them my physical address Then he left voice mails.The voice on one message was the same as the voice of a Simms Associate who contacted me on a student loan that keeps changing lenders. The caller was very disturbing to the individuals whom used the information he gave them to come to my parent home! Calls from XXXX with the scare tactic and XXXX as a Simms Associate was the same guy they let me compare the voicemail to what I had on my phone.
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| 11/16/2022 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
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- Problem with a purchase shown on your statement
- Card was charged for something you did not purchase with the card
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Web |
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I received another statement from a collection agency asking for payment in the amount of XXXX. The company trying to collect is SIMM Associates. I just called and spoke with a XXXX XXXX and then first thing I asked was what was the phone numbers and addresses that were attached to the credit card. The address is : XXXX XXXX XXXX XXXX XXXX XXXX, MD XXXX. The phone numbers provided are XXXX and XXXX. Now, this is now the XXXX credit card that I am disputing regarding fraud. The same address and phone number has been attached to the last XXXX cards I disputed. How do I go about getting this resolved too?
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| 04/21/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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A woman who identified herself as XXXX XXXX of Simm Associatesleft a threatening toned message that I was to call her immediately about a debt that she is trying to collect on.
she gave the number : XXXX XXXX XXXX XXXX XXXX gave me a bogus 'debt file number XXXX looked this number up in the reverse directory. It is identified as a telemarking number with multiple extension and numerous complaints attached to this specific number.
I DO NOT HAVE ANY OUTSTANDING DEBTS.
THIS PERSON CALLED ME AT MY WORK NUMBER!!
This website notes this specific number has XXXX complaints!!
http : XXXX # XXXX
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| 07/26/2020 |
Yes |
- Debt collection
- Private student loan debt
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
Servicemember |
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I have received a collection letter from a collection company demanding payment of {$39000.00} in conjunction with an alleged student loan that is not and was not mine. The date of origination of this alleged loan is XX/XX/XXXX, and the alleged date of default is XX/XX/XXXX. This is perhaps the tenth collections company over the past six or more years that has contacted me about this and each time I have advised that this is not my debt. Each company goes on to sell the alleged debt to another company. I'm tired of this. This most recent company threatens to report me to the credit bureaus.
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| 09/25/2021 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
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I had an account with XXXX XXXX XXXX for which was paid based on my credit report. Not only did XXXX XXXX Cash the check, forced my account to move over to XXXX XXXX XXXX, but now learned this same account now sits with Simm Associates. ( 3 credit collection agencies on one account ).
I have contacted all three collection places and continuously bounced to around. In the final attempt, based on my attorney XXXX XXXX, I am reach out to you to resolve this matter. If nothing is done, we will move to file a complaint against all 3 collection agencies and move into the court system.
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| 08/22/2023 |
Yes |
- Debt collection
- Other debt
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- False statements or representation
- Impersonated attorney, law enforcement, or government official
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Web |
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I got a call from a number that displayed number with no name with a local area code, the rep made the greeting sound like it was a law firm that was calling. She then voluntarily gave personal information without knowing for fact that it was the person she was looking for. When I pressed who, what company, she was calling for, she hung up. I called back a second time and the second person was at least professional before he ended the call because he was starting to argue. The third person I spoke with transferred me to a supervisor that removed my number from being contacted.
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| 11/11/2021 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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I have contacted XXXX and they have said there is no such bill outstanding due them.From my account. I have since closed my account.
First notice for collection was recieved on XXXX from : XXXX XXXX XXXX XXXX XXXX
Phone No. XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX.
The notice said I owed {$120.00}.
The second notice I recieved was from a different place. This notice said same amount {$120.00}.
SiMM Associates , INC .
XXXX XXXX XXXX XXXX
XXXX, DE XXXX phone no. XXXX When I called it went straight to music.
My name is XXXX XXXX XXXX XXXX phone no. XXXX
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| 01/07/2023 |
Yes |
- Debt collection
- I do not know
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- Communication tactics
- Called before 8am or after 9pm
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|
Web |
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XXXX I received a phone call from a XXXX number but did not leave a message I did not answer it because I don't know that number today I got a phone call from a friend of mine saying that this company was calling them looking for me if it's that important and you need to talk to me leave a message on my phone which they did not do you don't call someone else that's not how that works and they also called my friend the same day that they called me on Thursday which was XX/XX/2023 they called me at before XXXX in the morning I do not know what time they called her.
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| 03/23/2015 |
Yes |
- Debt collection
- I do not know
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
Older American |
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repeated calls to my XXXX year old mother, asking who was in charge of the financial and funeral arrangements of my deceased sisters affairs. My sister died 3 years ago and had no funeral, no insurance, and no money.. These people called at XXXX and have called XXXX times. I myself talked to a very rude man who after I told him my sister had nothing and we are n't responsible for her debts he became very rude and I proceeded to hang up on him. My sister died a very slow painful death and to call and harass my XXXX year old mother is disturbing.
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| 10/10/2019 |
Yes |
- Debt collection
- Private student loan debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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Simm Associates claims to be collecting on behalf of XXXX XXXX XXXX, but has failed to verify the alleged loan debt they are attempting to collect. They have also been harassing me by calling 4+ times every day while I'm at work. They're demanding full payment of the $ XXXX debt or $ XXXX settlement by the end of XX/XX/2019 or they will take legal action against me. I refuse to make a payment without written verification. The constant threat of legal action is causing extreme stress and is having an impact on my capability to do my job.
|
| 11/21/2017 |
Yes |
- Debt collection
- I do not know
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
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I am trying to get a written debt validation from this company called " SIMM ASSOCIATES, XXXXNC. '', but they are refusing to give it to me. Pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ), it is my right to receive in writing " letter '', the proof that this debt is owed. They are constantly calling me, asking for payment and making threats about reporting this to the collection agencies. They are doing all this without showing me a debt validation. They are breaking the law and should be prosecuted.
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| 12/12/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Credit monitoring or identity theft protection services
- Problem canceling credit monitoring or identify theft protection service
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|
Web |
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Today ( Wednesday, XX/XX/2018 ) I received a call from this company stating that I have been reported because of my " bad credit '' and a " unpaid debt ''. They asked me a couple of questions and even tried to get some personal information but since I was not completely sure about their reliability, I did not give much information. I search in the internet for this company but there's nothing well described. They said " they were going to reach me out again after performing a more deep investigation ''. The number is XXXX
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| 03/16/2018 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
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Two years ago another collection company tried to a debt from XXXX XXXX XXXX XXXX.
I had no knowledge of this debt so I requested validation. They were unable to validate the debt and prove it to be mine. They removed the reporting in the entirely. The debl alleged went back to XXXX so Statute of limitation would have expired.
Now it appears that this debt was sold to Simm Associates who has illegally aged the debt to XX/XX/XXXX. They too have failed to validate the debt has not removed the reporting to XXXX and XXXX.
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| 02/14/2018 |
Yes |
- Debt collection
- I do not know
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- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
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Tuesday, XX/XX/2018, I received a letter from SIMM Associates , Inc. stating, " Your account has been forwarded to this office for collections. This is a formal demand upon you for your payment of this debt ; however, our client, XXXX XXXX XXXX has authorized us to attempt a discounted payoff of your current outstanding balance. '' They want {$1200.00}. I do not owe anyone this, especially not this much money. I have never heard of " XXXX XXXX XXXX '' nor of SIMM Associates. In other words, I suspect this is a scam.
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| 03/15/2018 |
Yes |
- Debt collection
- Credit card debt
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- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
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|
Web |
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On XX/XX/2018, my spouse was contacted regarding a personal account that I have in collections. My husband is not associated with this account in any way. He doesn't even know my SS #. The debt collector shared detailed information on this account- amount owed, purchases made, dates, etc. I spoke with them today and they have assured me that he will no longer be contacted.
Can they do this because we are legally married and live in Texas? I complained to them and reminded them of Federal law.
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| 03/31/2017 |
Yes |
- Student loan
- Non-federal student loan
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- Can't repay my loan
- Can't get flexible payment options
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Web |
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A debt collector reached out to my brother in law, who I 've NEVER listed on a loan application as a relative, etc. requesting my contact information ( which they already have ). They explained that they were trying to contact me, or my father, and indicated that they are attempting to collect student loan debt. My brother in law has NO business knowing my personal financial matters, and the debt collector has no business reaching out and harassing him, on behalf of my personal finances.
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| 07/03/2019 |
Yes |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt was paid
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|
Web |
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I was contacted by a company representing themselves as " SIMM Associates '' regarding an apparent XXXX debt. They have called me from spoofed phone numbers & not their legitimate toll free number. They have not actually sent me anything in the mail. But I do not currently have any debt with XXXX as of XX/XX/2019. I have paid the collections agency that notified me via mail. They are leaving me messages saying to call back with a reference # XXXX.
|
| 07/31/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account information incorrect
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|
Web |
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Simm Associates is trying to collect for XXXX XXXX. The issue is that the loan was recalled by the original creditor in XXXX. Despite being informed of this and confirming that they cant take payment or discuss the account they still have not taken the item off my XXXX or XXXX report so I am filing a complaint. They only responded to the XXXX compliant not the other bureaus and the information provided is not accurate. Thanks XXXX XXXX XXXX.
|
| 04/11/2017 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't get flexible payment options
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|
Web |
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The company called and left my husband a message stating they were calling to collect a debt. When he returned the call they tried to get him to take care of the debt ( my personal student loan debt, he is by names or responsible for these loans ) and then continued to tell him how many loans they serviced and what the total amount owed was and how many days I was late. I never gave them permission to share that information with him.
|
| 04/20/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- False statements or representation
- Attempted to collect wrong amount
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|
Web |
Older American |
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Simms Associates, a dubious debt collector, is making false statements claiming that I am not making direct payments on my student loan debt to the student loan company, XXXX. These statement ( s ) are adversely affecting my credit report. I have in fact continued to make monthly payments each and every month to XXXX without fail and furthermore XXXX has continued to receive and deposit these payments into their account.
|
| 06/17/2019 |
Yes |
- Debt collection
- Auto debt
|
- Threatened to contact someone or share information improperly
- Contacted you after you asked them to stop
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|
Web |
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XX/XX/2019 and various other dates on XX/XX/19 called daughter asked for me and said if She didn't give info he has other relatives he can call..He has my number I just don't answer.
Has called my work numberous times after I told Him not to Calls other relatives eventhough He has my correct address and phone # and I have asked Him not to.
XXXX XXXX is the caller Sim Associates is the agency XXXX-XXXX-XXXX ext XXXX
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| 10/19/2022 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
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SIMM Associates XXXX Inc who is not authorized to conduct business in New Jersey is a violating my consumer rights. Without my consent 15 USC 1692c ( a ) they have contacted me to attempt to collect an alleged debt that is unverified. I am requesting that this debt collector cease unauthorized communication with me via all mediums, including but limited to ; text, mail, phone, consumer credit reports, and courts.
|
| 09/27/2018 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
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|
Web |
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Company stated my " account '' was removed from their system and I would not receive calls anymore. Never purchased any products or services from XXXX XXXX so there should not be an account in the first place. Still calling with fake spoofed caller ID number that does not belong to them. As of writing time of call was XXXX my time. I will continue to file complaints against XXXX XXXX every day they call my phone.
|
| 04/14/2015 |
Yes |
|
- Credit card protection / Debt protection
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Web |
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I get numerous calls everyday from www.simmassociates.com.
Over the last year and a half I have worked and negotiated all but a few of my credit cards.
Those I have kept are in good standing.
This company appears to have harrased many people and trying to collect on debts that have been paid or negotiated.
They need to stop. they will not listen to anything the consumer says and are harassing on the phone.
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| 04/15/2015 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
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The company XXXX Associates Inc. keeps calling for XXXX XXXX. I 've told them not to call because I do n't know this person and I 've had this phone number for 8 years. Nobody by that name has ever had my number and I do n't know where they got it from. They keep saying they 'll remove my number and they do not. They have been calling my number since 2007. I 'm tired of these calls. Please advise. Thank you.
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| 03/16/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
|
- Identity theft protection or other monitoring services
- Received unwanted marketing or advertising
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|
Web |
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I keep receiving calls from a company who claims to be called SIMM Associates. They ask for different peoples names. They say its regarding a personal issue. They dont reveal much more than that. Ive told them to remove my number and to no longer contact me. They hang up each time I tell them to stop calling me. They clearly have the wrong number or a scam. I will be contacting my attorney on this matter.
|
| 07/20/2015 |
Yes |
- Debt collection
- I do not know
|
- False statements or representation
- Impersonated an attorney or official
|
|
Web |
Servicemember |
|
these XXXX have been calling our phone # for over 2 years for some woman named " XXXX XXXX '' not anyone to do w/us, not us, and they refuse to go away and say you are lying they are attorneys sometimes they say they are the police, and they know " where you live. '' They are absolute XXXX. Sick and tired of them calling, threatening. You can not get rid of them, they are garbage that should be in prison.
|
| 07/15/2020 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
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XXXX XXXX XXXX is trying to collect a debt which is not mine, and which might be obtained under my name fraudulently, as I am not living in the US for 6 years and not using XXXX at all because it is not supported in home country which is XXXX. Also, find attached supporting documentation Creditor : XXXX XXXX Account opened : XX/XX/2019 Balance : XXXX $ Account number : XXXX SIMM account number : XXXX
|
| 04/06/2022 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
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I received a bill in the mail for a crypto currency company named XXXX that was charged to my name. Im a full time college student away from home, so when I saw this I was extremely confused. There has been an instance of fraudulent activity involving my name and birthday. I have never used this XXXX app a day in my life. I talked to the collection agency and they sent me here to complete this form
|
| 04/21/2016 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't decrease my monthly payments
|
|
Web |
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Simm Associates has made multiple calls to my fathers ' ex-wife at her work place, also leaving messages disclosing private information of the nature of their business. In addition they called my father twice. They called my workplace, when I returned their call I was placed on hold for over 20 minutes the customer service representative was abruptly placed me on hold whilst I was speaking.
|
| 08/17/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
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I had a prepaid paypal account. I can not get any prepaid cards and the debt is not from XXXX the debt is from SIMM associates Inc affiliate and or subsidiary of XXXX. These devt collectors are individuals who obtained licenses during the pandemic for this nation crime fund from the american war world ll from forgery POA. This debt collector is my identity thieves stalker harrasser etc.
|
| 05/16/2017 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
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Got a call from XXXX from " Simms associates '' claiming that my deceased grandmother owed a debt. My grandmother has been deceased for over a year and have never had any issues like this before. I googled the phone number and read many other stories from people that this company is trying to collect debt from deceased people 's family members. Preying on innocent people.
|
| 05/20/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
|
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I never knew about this payment from XXXX. I have never made a late payment and now I see this has been sent to collections. I was not aware of this payment. My credit score is extremely low and I have been working hard to keep good credit. If I was never informed about a payment how is that fair that it is sent to collections because like I said I always pay things on time.
|
| 07/19/2020 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
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Received another letter from SIMM Associates, Inc dated XX/XX/XXXX stating that I owed a balance of {$3400.00} on my XXXX account. I do NOT have a XXXX account. I have received previous letters in XXXX and contacted XXXX to report and they also confirmed there was no account under my SS #. I have received no other written/verbal/email communication about this supposed debt.
|
| 08/11/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
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I was called on XX/XX/2021 to collect a debt. I asked the woman to send me written verification in the mail. She confirmed my addresses but nothing has been sent. They continue to call me trying to collect. But I have not received validation! I don't remember this debt so it needs to be clarified. At this point I'm pretty sure the debt is time barred in Washington state.
|
| 05/06/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
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I am receiving medical bills for a extensive XXXX XXXX in 2020 that I did not have. I did not have any XXXX XXXX in 2020. As for XXXX XXXX XXXX. Refinance at the lowest available rate. Ive never been able to get that. XXXX home Equity loan valid For 5 years at the lowest available fixed rate. Allow other XXXX people to get home equity loans at the lowest fixed rate.
|
| 09/05/2015 |
Yes |
- Debt collection
- I do not know
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
|
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I received a letter from Simm Associates regarding a debt from a creditor I 've never heard of. I have never had an account with " XXXX XXXX '' or heard of this company. There is n't any other information about this company I supposedly owe. I have tried to contact the company, however I get a recording stating they are unable to answer my call at this time.
|
| 05/19/2021 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Repeated calling about a " business matter. '' Would not give me any information until they collected my name, address, email, social security number, and " confirmed my bank account information. '' They called themselves SIMM Associates. A quick search online brought up multiple accounts of scams from others describing the same experience.
|
| 09/02/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
I received a letter from SIMM associates about a XXXX account I had back in 2016. I just turned XXXX XX/XX/XXXX of this year and there is no way I had an account with them when i was XXXX XXXX XXXX. I also asked them to provide the last 4 digits of the individual social security number and they were not able to provide that information.
|
| 02/21/2022 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
I don't understand that infomation you need. I don't know anything about the colleccion. A few months ago I found this SIMM ASSOCIATES collection which I sent letters for more than 30 days and I have not had any response from them, THEY DO NOT ANSWER THE LETTER I SEND THEM NOR DO THEY SEND THE INFORMATION REQUESTED TO VALIDATE THE DEBT
|
| 05/21/2015 |
Yes |
- Debt collection
- Credit card
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
This company is calling all family members and friends and harrassing them with continuous calls at all hours. I have no idea who they are and I do not owe that amount they told to my mother. I do n't live with her and the gentlemen on the phone told her all private information about me. She was n't aware of this and felt threatened.
|
| 07/22/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
Simm Associates is trying to collect on a file for XXXX XXXX that was recalled by the original creditor in XXXX. Despite being informed of this and confirming that they cant take payment or discuss the account they still have not taken the item off my XXXX report so I am filing a complaint. XXXX and XXXX deleted the account in XXXX
|
| 01/26/2021 |
Yes |
- Debt collection
- I do not know
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
1. Daily/weekly phone calls even late in the evening.
2. Degradation of character, due to how they spoke to and threatened me after I told them i was XXXX.
3. False collection letters to seek a debt that does not, nor has it ever existed.
4. Unable to be contacted by phone unless they call you.
5. Shame on you. XXXX sees all.
|
| 10/19/2020 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
|
|
Web |
|
|
BILL ME LATER ACCOUNT XX/XX/XXXX ORIGINATION. THEY MERGED WITH XXXX WHO WAS MANAGED BY XXXX XXXX.
DEBT WAS CHARGED OFF ON XX/XX/XXXX.
SIMM ASSOCIATES INC XXXX XXXX XXXX XXXX DE XXXX XXXX.
SIMM ACCOUNT XXXX.
SIMM ASSOC SENDING ME LETTERS PER COLLECTION ON A DEBT PAST THE STATUTE OF LIMITATIONS KNOWINGLY AND WILLFULLY.
|
| 09/10/2018 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
SIMM ASSOCIATES has been calling my phone for months and never leaves any message except this last time on XX/XX/2018 wanting me to call back at XXXX. This company is illegally " Caller ID Spoofing '' meaning they randomly show in your phone a local number which belongs to someone else. The number changes with each call.
|
| 08/27/2018 |
Yes |
- Debt collection
- Credit card debt
|
- Took or threatened to take negative or legal action
- Sued you without properly notifying you of lawsuit
|
|
Web |
|
|
Additional information for CFPB complaint # XXXX about XXXX XXXX, XXXX XXXX XXXX XXXX and XXXX XXXX.
On XX/XX/2018, XXXX responded to CFPB by stating that the complaint does not belong to them.
However, as per information from XXXX the account was charged off and transferred to SIMM ASSOCIATES, INC See attachment.
|
| 07/30/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Simm Associates is continuing to report a collection account in my XXXX report that has been recalled months ago by the original lender. They cant take payments or discuss the account I called and confirmed. They confused me with anther person in my initial complaint so I am refiling.
Thanks XXXX XXXX XXXX.
|
| 02/09/2016 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't get flexible payment options
|
|
Web |
|
|
A collector of a private loan thru XXXX XXXX XXXX has been harassing me at work, calling family members and refuses to stop after I told them of my rights. SIMM Assiciates is the collection company. I refuse to speak with them any further. They have no interest in what I can afford, only what is expected.
|
| 03/11/2022 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
I have received the response to the claim I made against SIMM ASOCIATES and they indicate that the debt was paid to the university. So I don't understand why the collection is reporting it, if the payment was made at the university as they themselves indicate. This account should not be in collection.
|
| 12/15/2023 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
XXXX is harassing me about a bill medical bill for a XXXX XXXX that I no longer use at the time I XXXX XXXX have XXXX which pays for all medical expenses my bill should be XXXX $ now Im getting phone calls daily from simmassociates a debt collector I need this dispute asap please bill is over XXXX $
|
| 04/06/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
I received two letters and one phone call from Simms Associates Inc. claiming that I owned money on my XXXX account. I contacted XXXX and they said I do not owe money and there arent any other accounts under my name. Simms Associates tried to get the last 4 digits of my SSN, which I didnt give them.
|
| 07/23/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
Simm Associates is continuing to report a collection account in my XXXX report that has been recalled months ago by the original lender. They cant take payments or discuss the account I called and confirmed. However they are refusing to remove the entry on my XXXX file so I am filing a complaint.
|
| 07/23/2015 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
My daughter was contacted by this company ( Simms associates ) about student loan. She was threatened by wage garnishment and threatening to call her corporate office to inform others of said debt.
When I called, they told me that i needed to get another job to help pay.
|
| 08/07/2015 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
Sims Associates called someone in my neighborhood whom I have never met in my life told them of my debt and my address and who I was and they therefore took the message and came to my house and knocked on my door with this information. I feel violated.
|
| 06/03/2019 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
on XX/XX/XXXX I had a conversation with representative I informed to him that I no longer wanted to receive phone calls from them that I will contact XXXX and discuss this further with them only. On XX/XX/XXXX called me again then again on XX/XX/XXXX.
|
| 11/19/2023 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
SIMM associates is emailing me about an account with purchasing power. This is not my debt. I did not give anyone consent to give away my information. No consent is identity theft. Please stop contacting me regarding this account it is not mine.
|
| 10/13/2020 |
Yes |
- Debt collection
- I do not know
|
- Threatened to contact someone or share information improperly
- Contacted you after you asked them to stop
|
|
Web |
|
|
XX/XX/2020 simm associates they called me and threaten me over an alleged debt collection case against me and threaten me to legal action and constantly calling me and harassing me and refuse to let me speak to a supervisor about the complaint
|
| 11/10/2015 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
The company, Simm Associates, continues to call our home repeatedly after we have told them that we are not the debtors whom they seek. They call at all hours and are unresponsive to our requests to take our phone number off the call list.
|
| 08/30/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
Simm Associates said they would delete their entry on my credit within 60 days of XX/XX/2019. As of today their reporting remains on all three bureaus. They need to resubmit delete request immediately. Their original response is attached,
|
| 07/31/2022 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
|
|
Web |
|
|
XXXX XXXX XXXX XXXX XXXX is sending accounts there were included in bankruptcy to collection agencies to try to collect the debt that was discharged in bankruptcy. SIMM Associates, INC is trying to collect a debt on their behalf.
|
| 03/22/2022 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
Per tracking, Its been 2-3 months. No information given. Accounts unknown. Ignored investigation. Violates 15 USC 1692efg and 1681a never authorized or given permission for accounts report. On Copy, XXXX Attorney General and FTC
|
| 02/18/2022 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
This company XXXX says I owe {$150.00} that I paid off months ago before it went into collections. The company agrees I paid off my debt but they haven't rectified my account going into collections. I do not owe this money.
|
| 05/10/2020 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Servicemember |
|
I received a letter dated XX/XX/2020 from Simm Associates , Inc. stating I had a negative XXXX balance of {$6600.00}. I do not have a XXXX account. I have never had a XXXX account. The debt claim is fradulent.
|
| 05/07/2023 |
No |
- Debt collection
- Credit card debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
|
|
I told applied bank I was going through a financial hardship with covid and I'm homeless. They sent it to collections and the depth collector threatened to sue me and texted repeatedly I will attach them.
|
| 03/03/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
Older American |
|
Account open started on the letter shown XX/XX/2020. Supposed creditor is XXXX but the I do not have and have never open a XXXX account before.
Date of the letter is on XXXX XXXX with a balance of XXXX.
|
| 03/05/2019 |
Yes |
- Debt collection
- Credit card debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
Numerous attempts via e-mail and cell phone requesting invoice of payoff amount so I can payoff debt. Debt collection company will not submit information allowing me to payoff debt.
|
| 07/28/2021 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
They call multiple times a day and when I ask them to stop or contact me only through mail delivery they hang up. I am not sure who they are but the company is SIMM ASSOCIATES.
|
| 07/01/2019 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
XXXX XXXX keeps calling after I have asked her to stop. I told her to only call a certain number & then to stop calling all together. She has been calling without consent.
|
| 09/18/2022 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
I am being harassed by SIMM Associates for a debt that does not belong to me. I have never had an account with them or XXXXXXXX XXXX, the company they claim to represent.
|
| 07/22/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
A debt collector called me 4 times in a row and continued to hassle and threaten me. Demeaning my own dignity and respect, using condescending language and tone.
|
| 11/29/2021 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
Received notification about a collection account on my credit file. No validation that the debt belongs to me. This company is in violation of the FCRA.
|
| 10/13/2021 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
On XX/XX/21 I have sim associates calling me 10 times in a row at XXXX and also on XX/XX/21 they called 8 times in row also and numerous calls all day
|
| 01/12/2016 |
Yes |
- Debt collection
- Federal student loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
XXXX is apparently handling a federal loan and are refusing to work with the payments that I can afford. I can not afford more than {$200.00} a month.
|
| 03/29/2015 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
they are calling my employer and my extention at work on a daily basis. i spoke with XXXX XXXX and told her to stop calling my employer
|
| 06/17/2020 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
I was advise that the debt would be cleared and they have received their payment in full
|
| 04/21/2017 |
Yes |
- Debt collection
- Credit card
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Calling me at work. These calls are not allowed and they will not stop. Use fake names.
|
| 08/31/2019 |
Yes |
- Debt collection
- Credit card debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
Collector calls my job number after asking them to stop.
|
| 12/27/2023 |
Yes |
- Debt collection
- Other debt
|
- Took or threatened to take negative or legal action
- Collected or attempted to collect exempt funds
|
|
Web |
|
|
|
| 12/11/2023 |
No |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 10/26/2023 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 10/26/2023 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 10/26/2023 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 10/26/2023 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 10/25/2023 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 10/25/2023 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 10/09/2023 |
Yes |
- Debt collection
- Other debt
|
- Electronic communications
- Frequent or repeated messages
|
|
Web |
|
|
|
| 09/27/2023 |
Yes |
- Debt collection
- Medical debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 08/10/2023 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 08/03/2023 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Servicemember |
|
|
| 06/15/2023 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 06/06/2023 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 05/19/2023 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 03/03/2023 |
Yes |
- Debt collection
- I do not know
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
Servicemember |
|
|
| 01/24/2023 |
Yes |
- Debt collection
- I do not know
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 01/04/2023 |
Yes |
- Debt collection
- I do not know
|
- Threatened to contact someone or share information improperly
- Contacted your employer
|
|
Web |
|
|
|
| 12/27/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 12/19/2022 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
Older American |
|
|
| 11/22/2022 |
Yes |
- Debt collection
- I do not know
|
- False statements or representation
- Impersonated attorney, law enforcement, or government official
|
|
Web |
|
|
|
| 11/02/2022 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
|
| 09/26/2022 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web Referral |
|
|
|
| 05/11/2022 |
Yes |
- Debt collection
- Medical debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Phone |
|
|
|
| 04/05/2022 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Servicemember |
|
|
| 03/31/2022 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 01/07/2022 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 12/22/2021 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 12/22/2021 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 11/22/2021 |
Yes |
- Debt collection
- I do not know
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
|
| 11/03/2021 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Referral |
|
|
|
| 09/30/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 08/31/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
|
| 08/24/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
Older American, Servicemember |
|
|
| 08/17/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
|
|
Web |
|
|
|
| 08/12/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 08/11/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Referral |
|
|
|
| 08/10/2021 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Referral |
|
|
|
| 08/04/2021 |
Yes |
- Debt collection
- Other debt
|
- Threatened to contact someone or share information improperly
- Contacted your employer
|
|
Web |
|
|
|
| 07/28/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 07/01/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 06/16/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 06/10/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 06/05/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 05/21/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 02/23/2021 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Referral |
|
|
|
| 02/04/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
|
| 01/05/2021 |
Yes |
- Debt collection
- Credit card debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
Servicemember |
|
|
| 12/08/2020 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
|
| 12/01/2020 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 10/01/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Referral |
|
|
|
| 09/29/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Fax |
|
|
|
| 09/14/2020 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 09/08/2020 |
Yes |
- Debt collection
- I do not know
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
|
|
|
| 09/02/2020 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Servicemember |
|
|
| 06/15/2020 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
|
|
Web |
Servicemember |
|
|
| 05/29/2020 |
Yes |
- Student loan
- Private student loan
|
- Dealing with your lender or servicer
- Received bad information about your loan
|
|
Web |
|
|
|
| 05/18/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
Older American |
|
|
| 03/12/2020 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Fax |
|
|
|
| 03/12/2020 |
Yes |
- Debt collection
- Medical debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Phone |
|
|
|
| 02/26/2020 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Phone |
|
|
|
| 02/03/2020 |
Yes |
- Student loan
- Private student loan
|
- Dealing with your lender or servicer
- Need information about your loan balance or loan terms
|
|
Phone |
|
|
|
| 11/08/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
|
|
|
| 10/31/2019 |
Yes |
- Student loan
- Private student loan
|
- Dealing with your lender or servicer
- Trouble with how payments are being handled
|
|
Phone |
|
|
|
| 07/25/2019 |
Yes |
- Debt collection
- I do not know
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
|
|
|
| 07/01/2019 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Referral |
|
|
|
| 06/11/2019 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
Older American |
|
|
| 06/10/2019 |
No |
- Credit card or prepaid card
- General-purpose credit card or charge card
|
- Problem with a purchase shown on your statement
- Credit card company isn't resolving a dispute about a purchase on your statement
|
|
Postal mail |
|
|
|
| 05/26/2019 |
Yes |
- Debt collection
- Credit card debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 05/20/2019 |
Yes |
- Debt collection
- Credit card debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 05/13/2019 |
Yes |
- Debt collection
- Credit card debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 03/28/2019 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
Servicemember |
|
|
| 02/05/2019 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Referral |
|
|
|
| 01/31/2019 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 12/31/2018 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 09/11/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 08/19/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
Servicemember |
|
|
| 04/27/2018 |
Yes |
- Student loan
- Federal student loan servicing
|
- Dealing with your lender or servicer
- Need information about your loan balance or loan terms
|
|
Web |
|
|
|
| 03/06/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- Called before 8am or after 9pm
|
|
Web |
|
|
|
| 02/16/2018 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 02/14/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Threatened to contact someone or share information improperly
- Contacted you after you asked them to stop
|
|
Web |
|
|
|
| 02/03/2018 |
Yes |
- Debt collection
- Auto debt
|
- Threatened to contact someone or share information improperly
- Contacted your employer
|
|
Web |
|
|
|
| 02/02/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Phone |
|
|
|
| 01/30/2018 |
Yes |
- Debt collection
- Credit card debt
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
|
|
|
| 12/12/2017 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 11/17/2017 |
Yes |
- Debt collection
- Private student loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 11/06/2017 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 11/06/2017 |
Yes |
- Debt collection
- Private student loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 09/07/2017 |
Yes |
- Debt collection
- Credit card debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 08/24/2017 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 08/09/2017 |
Yes |
- Debt collection
- Credit card debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
|
|
|
| 07/20/2017 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Referral |
|
|
|
| 03/30/2017 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
Older American |
|
|
| 03/18/2017 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Keep getting calls about my loan
|
|
Web |
|
|
|
| 03/14/2017 |
Yes |
- Debt collection
- Credit card
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 02/08/2017 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Referral |
|
|
|
| 02/08/2017 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Referral |
|
|
|
| 12/29/2016 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
|
|
|
| 11/29/2016 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 11/28/2016 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 11/05/2016 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Keep getting calls about my loan
|
|
Web |
|
|
|
| 09/29/2016 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Referral |
|
|
|
| 08/12/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
|
|
|
| 08/05/2016 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 07/19/2016 |
Yes |
- Consumer Loan
- Installment loan
|
- Managing the loan or lease
|
|
Web |
Older American |
|
|
| 07/18/2016 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Need information about my balance/terms
|
|
Web |
|
|
|
| 07/09/2016 |
Yes |
- Debt collection
- I do not know
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
|
|
|
| 05/12/2016 |
Yes |
- Debt collection
- Credit card
|
- Improper contact or sharing of info
- Contacted me instead of my attorney
|
|
Web |
|
|
|
| 04/25/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 04/11/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Phone |
|
|
|
| 04/04/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 03/28/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 03/22/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
Older American, Servicemember |
|
|
| 03/10/2016 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 03/08/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 02/11/2016 |
Yes |
- Debt collection
- Non-federal student loan
|
- Disclosure verification of debt
- Right to dispute notice not received
|
|
Web |
|
|
|
| 01/28/2016 |
Yes |
- Debt collection
- Credit card
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 01/11/2016 |
Yes |
|
- Unsolicited issuance of credit card
|
|
Web |
|
|
|
| 11/03/2015 |
Yes |
- Debt collection
- Non-federal student loan
|
- Taking/threatening an illegal action
- Attempted to/Collected exempt funds
|
|
Web |
|
|
|
| 10/21/2015 |
Yes |
- Debt collection
- Non-federal student loan
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Referral |
|
|
|
| 10/08/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't get flexible payment options
|
|
Web |
|
|
|
| 09/24/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Postal mail |
|
|
|
| 09/19/2015 |
Yes |
- Debt collection
- Non-federal student loan
|
- Disclosure verification of debt
- Right to dispute notice not received
|
|
Web |
|
|
|
| 08/10/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't decrease my monthly payments
|
|
Web |
|
|
|
| 07/27/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 05/13/2015 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Referral |
|
|
|
| 03/27/2015 |
Yes |
- Debt collection
- Credit card
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
Servicemember |
|
|
| 03/18/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Having problems with customer service
|
|
Web |
Servicemember |
|
|
| 03/10/2015 |
Yes |
- Debt collection
- Non-federal student loan
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Postal mail |
|
|
|
| 02/11/2015 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Don't agree with fees charged
|
|
Web |
|
|
|
| 02/08/2015 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 01/23/2015 |
Yes |
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
|
|
|
| 01/15/2015 |
No |
- Debt collection
- Credit card
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 12/30/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Received bad information about my loan
|
|
Web |
|
|
|
| 12/23/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 12/18/2014 |
Yes |
- Debt collection
- Credit card
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 12/15/2014 |
Yes |
- Debt collection
- Credit card
|
- Communication tactics
- Frequent or repeated calls
|
|
Postal mail |
|
|
|
| 12/01/2014 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
|
| 11/28/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Received bad information about my loan
|
|
Web |
|
|
|
| 11/23/2014 |
Yes |
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 11/14/2014 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
Servicemember |
|
|
| 11/13/2014 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 11/10/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
Older American, Servicemember |
|
|
| 11/05/2014 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 11/04/2014 |
Yes |
|
- Incorrect information on credit report
- Account status
|
|
Web |
|
|
|
| 10/28/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 10/24/2014 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 10/17/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Contacted me after I asked not to
|
|
Web |
|
|
|
| 10/16/2014 |
Yes |
- Debt collection
- Credit card
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Referral |
|
|
|
| 10/15/2014 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 10/11/2014 |
Yes |
|
|
|
Web |
|
|
|
| 10/11/2014 |
Yes |
- Debt collection
- Federal student loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
Servicemember |
|
|
| 10/07/2014 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 09/26/2014 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Called outside of 8am-9pm
|
|
Web |
|
|
|
| 09/23/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Having problems with customer service
|
|
Web |
|
|
|
| 09/08/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't get flexible payment options
|
|
Web |
|
|
|
| 08/08/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- False statements or representation
- Impersonated an attorney or official
|
|
Web |
|
|
|
| 07/28/2014 |
Yes |
- Debt collection
- Credit card
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 07/10/2014 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 07/10/2014 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
|
| 07/03/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 06/27/2014 |
Yes |
- Debt collection
- Federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 06/23/2014 |
Yes |
- Debt collection
- I do not know
|
- Improper contact or sharing of info
- Contacted me after I asked not to
|
|
Web |
|
|
|
| 06/17/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Trouble with how payments are handled
|
|
Web |
|
|
|
| 06/17/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Received bad information about my loan
|
|
Web |
|
|
|
| 06/17/2014 |
Yes |
- Debt collection
- Federal student loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 06/09/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 06/05/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
Older American |
|
|
| 06/05/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 06/04/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 06/02/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Disclosure verification of debt
- Right to dispute notice not received
|
|
Postal mail |
|
|
|
| 05/22/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 05/06/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 04/28/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Postal mail |
|
|
|
| 04/16/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 04/12/2014 |
Yes |
- Debt collection
- Credit card
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 04/10/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Trouble with how payments are handled
|
|
Web |
|
|
|
| 04/09/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 04/07/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Trouble with how payments are handled
|
|
Web |
|
|
|
| 03/20/2014 |
Yes |
- Debt collection
- Credit card
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 03/19/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Cont'd attempts collect debt not owed
- Debt was discharged in bankruptcy
|
|
Web |
|
|
|
| 03/17/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Postal mail |
|
|
|
| 03/17/2014 |
Yes |
|
- Loan modification,collection,foreclosure
|
|
Web |
|
|
|
| 03/16/2014 |
No |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Received bad information about my loan
|
|
Web |
|
|
|
| 03/14/2014 |
Yes |
|
- Settlement process and costs
|
|
Web |
|
|
|
| 03/13/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 03/06/2014 |
Yes |
- Debt collection
- I do not know
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
Older American |
|
|
| 03/05/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Keep getting calls about my loan
|
|
Web |
|
|
|
| 03/05/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
|
| 03/04/2014 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt was discharged in bankruptcy
|
|
Web |
|
|
|
| 03/03/2014 |
Yes |
- Debt collection
- I do not know
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 02/28/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Referral |
Older American |
|
|
| 02/25/2014 |
Yes |
- Debt collection
- Credit card
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 02/21/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Can't repay my loan
- Can't get flexible payment options
|
|
Web |
|
|
|
| 02/21/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Problems when you are unable to pay
|
|
Web |
|
|
|
| 02/10/2014 |
Yes |
- Debt collection
- Credit card
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 01/29/2014 |
Yes |
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 01/22/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Postal mail |
|
|
|
| 01/20/2014 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
Servicemember |
|
|
| 01/17/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Keep getting calls about my loan
|
|
Web |
|
|
|
| 01/10/2014 |
No |
- Debt collection
- Credit card
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 01/08/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Trouble with how payments are handled
|
|
Web |
Servicemember |
|
|
| 01/07/2014 |
Yes |
- Student loan
- Non-federal student loan
|
- Dealing with my lender or servicer
- Received bad information about my loan
|
|
Web |
|
|
|
| 01/03/2014 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
Servicemember |
|
|
| 12/18/2013 |
No |
- Student loan
- Non-federal student loan
|
|
|
Referral |
|
|
|
| 12/18/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
|
| 12/11/2013 |
No |
- Debt collection
- Non-federal student loan
|
- Disclosure verification of debt
- Right to dispute notice not received
|
|
Web |
|
|
|
| 12/10/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Referral |
|
|
|
| 12/05/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
|
| 12/02/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Taking/threatening an illegal action
- Seized/Attempted to seize property
|
|
Web |
|
|
|
| 12/01/2013 |
Yes |
- Student loan
- Non-federal student loan
|
|
|
Web |
|
|
|
| 11/21/2013 |
Yes |
- Debt collection
- Credit card
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 11/14/2013 |
Yes |
- Student loan
- Non-federal student loan
|
|
|
Web |
|
|
|
| 11/14/2013 |
No |
- Debt collection
- Federal student loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 11/06/2013 |
No |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 10/24/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 10/21/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Taking/threatening an illegal action
- Seized/Attempted to seize property
|
|
Web |
|
|
|
| 10/17/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 10/03/2013 |
No |
- Student loan
- Non-federal student loan
|
|
|
Web |
|
|
|
| 09/23/2013 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 09/10/2013 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 08/18/2013 |
Yes |
- Student loan
- Non-federal student loan
|
|
|
Web |
|
|
|
| 08/06/2013 |
Yes |
- Debt collection
- Non-federal student loan
|
- Improper contact or sharing of info
- Contacted me after I asked not to
|
|
Web |
|
|
|
| 08/05/2013 |
Yes |
- Debt collection
- Federal student loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 07/31/2013 |
Yes |
- Debt collection
- Federal student loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 07/25/2013 |
Yes |
- Student loan
- Non-federal student loan
|
- Problems when you are unable to pay
|
|
Web |
|
|
|
| 07/15/2013 |
Yes |
- Debt collection
- I do not know
|
- Taking/threatening an illegal action
- Sued where didn't live/sign for debt
|
|
Web |
Older American |
|
|