SIBCY CLINE MORTGAGE SERVICE CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
12/23/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • OH
  • 45039
Web
I was doing refinance through Sibcy Cline mortgage company. First they didn't fill out paperwork properly and I was short almost a {$1000.00}. I caught the error on time. But then they also didn't provide correct insurance information, XXXX XXXX XXXX XXXX XXXX didn't mail the check to the right company, and as a result my home insurance was cancelled and I didn't have coverage for over 2 months. The big issue is that no one did anything about correcting the error for over two months, until I found out that this was happening and started contacting everyone. There was no apology or compensation issued and I was blamed for not cooperating and being helpful.
01/21/2016 No
  • Mortgage
  • Other mortgage
  • Application, originator, mortgage broker
  • GA
  • 30107
Referral