Sentry Recovery and Collections, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/22/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NV
  • 89103
Web
I was living at XXXX XXXX XXXX from Thursday, XXXX to Sunday, XXXX. During my time here I was served a few eviction notices because I was unable to make my weekly payments. However due to the The CARES Housing Assistance Program ( CHAP ) I was able to receive assistance. I was served my first eviction notice Saturday, XXXX, by my property manager XXXX XXXX . However my application was approved Wednesday, XXXX for the amount of {$1200.00}. In which the payment was sent to XXXX XXXX XXXX, and provided a coverage period up until Sunday, XXXX. I will provide emails from XXXX XXXX XXXX whom was my caseworker for my first CHAPS application, verifying this information. Now my application was approved XX/XX/XXXX, and I was provided coverage up until XX/XX/XXXX. However a worker by the name of XXXX XXXX, whom I had filed a HUD 903 online housing discrimination complaint on due to her making manual edits to my Ledger so she could pocket extra funds, additionally she was placing fake XXXX DAY NOTICE OF UNLAWFUL DETAINER and XXXX DAY NO CAUSE NOTICE TO QUIT on my door. Mind you my application was approved XXXX, providing coverage up until XXXX. I wonder why a XXXX DAY NOTICE OF UNLAWFUL DETAINER was placed on my door on XXXX, with a surcharge of {$90.00} for both fillings. However the documents were never filed with the courts, so Im not sure why Im paying fees for documents that were not even filed. Not to mention my second CHAPS application was not completed because no eviction notice was filed, they were denied with the courts so I had to withdraw my application and start another. Also According to the receipts Im not sure why my CHAPS funds were not used for the appropriate amount as I was being charged late fees and served a third eviction notice in XXXX when I was covered up until the XXXX, and my account had something that was called advance payment that was being used for document fillings that were not even filed with the courts when they were to be used for my suite charge. I was served an eviction notice Thursday, XXXX, however she was the best and knew my current situation, business revenue was at its worst and I was working at XXXX XXXX XXXX XXXX on the XXXX XXXX XXXX . Living paycheck to paycheck getting paid every XXXX weeks was not helping. But XXXX XXXX agreed to charge {$10.00} weekly late fee vs lying about filling a document and charging me {$45.00}. As Ive stated before my Tenants answer was denied due to false documents but eventually I lost my job in XXXX, XXXX XXXX. I had money saved up and that lasted until XXXX XXXX XXXX. A week before I knew I would run out of funds I put in my application which dated Tuesday, XXXX. I was served an eviction notice Thursday, XXXX. Which is why my second application provided coverage from Saturday, XXXX until Sunday, XXXX, and wasnt approved until Friday, XXXX for the amount of {$4600.00}. In which the payment was sent to XXXX XXXX XXXX XXXX. I will also include emails from my second CHAPS caseworker XXXX XXXX whom gave direct orders for the usage of funding. Not only was I ridiculously charged for late fees which I included firsthand, however I was being charged Internet fees in which I never received the weekly passcode for the XXXX XXXX. From Saturday, XXXX to Tuesday, XXXX I had no internet connection in my unit. However I was being charged for XXXX days. Nevertheless there was still an advance payment available on my account, in the availabile balance of {$42.00}. Alongside my {$75.00} deposit. Now I agreed to move out Sunday, XXXX and I did. Now there were certain days I could not enter the office due to XXXX XXXX not wanting to see me, and thats real rude and mean. I am a tenant and that is very uncomfortable. Especially when that person is living on property against company policy, right across the hall from me at that. With that being said XXXX XXXX moved to another location and was only in office select days out of the week. So I left the key in the unit, and relocated. Now there was my security deposit and the {$42.00} that was left in my account. I sent countless emails trying to retrieve my mail and money from the office but I was ignored. Due to XXXX XXXX not wanting to see me I couldnt show my face. Then without notice an amount of {$4600.00} appears on my credit report from Sentry Recovery and Collections and the balance keeps updating every month. Not once have they contacted me or sent a letter explaining what this debt is. That was the last amount charged to my account before the leftover {$42.00} advance payment balance not including my {$75.00} security deposit. I would like to file this complaint and include all documents in support since this charge meets FCRA requirements. I will then sue the FCRA, and will sue Sentry Recovery and Collections for willful violation of the Fair Credit Reporting Act ( FCRA ). In Nevada, victims of negligence are entitled to seek compensation for both direct financial losses and non-monetary damages, including pain and suffering and diminished quality of life. I will seek reimbursement of all the ridiculous charges brought to my account, I will then sue whats stated as the original creditor going by multiple names : XXXX XXXX XXXX XXXX XXXX XXXX XXXX according to the credit bureaus and the XXXX time we did have an actual court document they were titled XXXX XXXX XXXX AKA the landlord and I am able to request up to twice the amount of the security deposit. Not including the current balance of {$42.00} that was leftover in my account. I will be suing the company and XXXX XXXX for emotional distress due to its behavior being utterly intolerable in a civilized community. Their actions did indeed violate the " generally accepted standards of decency and morality, one time even putting their palm a few millimeters from my face, stating dont talk to me little boy. I was uneasy about going to the office anyway because she would slam glass doers that were already unbalanced on the hinge, and living in XXXX XXXX the winds get pretty strong. As hard as she would slam the door and walk out the office as I would enter Im sure it was only a matter of time before they would burst. Im not sure when the building was built but upon her slamming the door things would fall off the desk as well almost hitting me. I had tried contacting cooperate since I was uneasy about living on property as she lives there as well. I had asked about being relocated to another location but they had not gotten back to me. I made countless complaints and left multiple comments as well, it was very uncomfortable living somewhere where the Property Manager is redundant to protocol as Im sure you cant live at the property you work at, it was very aggressive getting physical at times, and presumably homophobic by making sly comments calling me little boy like always trying to make me realize Im a man. Im fully aware I am a male, I dont need something reminding me about it every time they see me.
07/22/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92123
Web
Sentry Recovery & Collections Inc. XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX NV XXXX Account : Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Whom It May Concern : This will serve as your legal 3 notice under the federal Fair Debt Collection Practices Act ( FDCPA ), to cease all communication with me in regard to the debt referenced above. Do not contact me, or any third parties regarding this debt. Furthermore, I formally dispute the validity of this debt. XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ), was in Violations of the XXXX XXXX XXXX XXXX is in violation of 118.A.501 ( 1 ), ( NRS ) 118A.501 ( 2 ), 118A.260 ( NRS ) 118A.242 ( 4 ) ( 6 ) ( 7 ) ( c ), ( NRS ) 118A.360 ( NRS ) 1 118A Sec290 ( 1 ) ( a ) ( b ) ( c ) ( e ) ( 3 ) Sec 355 ( 1 ) ( a ) ( b ) ( c ) ( d ) ( 4 ) ( a ), ( NRS ) 40.140 ( a ) ( d ) tort claim of defamation of Character. XXXX XXXX XXXX XXXX stated that I breach my lease, but failed to mention to you, that they are the one 's infact breaching the lease contract # XXXX XXXX XXXXXXXX, XXXX XXXX XXXX XXXX is in Violation ; this is considered retaliation and is unlawful under Nevada Law You have not provide me with documentation that supports why you believe this debt belongs to me, and why you believe I owe this amount. You have sent me a summary of move out charges, that are trump up by XXXX XXXX XXXX. Please send me copies of the original application for this account, any signatures associated with this account, any bills associated with this account, move-in - move out signatures of damages. Court orders for court fees, images or documentation of damages, return deposit slip, proof of why I can not assert my rights as a tenant under the laws provided. I am requesting for you to look at these violations and clear me of this unlawful debt and contact all the credit bureaus, including XXXX XXXX and restore my credit. Since the original creditor is your client, it is not possible for you to be impartial. I am now telling you you let a Court Judge decide this matter from here on out. You are also notified that should any adverse information be placed against my credit reports again, appropriate actions will be taken under the federal Fair Credit Reporting Act ( FCRA ). TO DEBT COLLECTOR : REFUSAL TO PAY This will serve as your 3rd legal notice under the federal Fair Debt Collection Practices Act ( FDCPA ) that I refuse to pay this debt. Discontinue all communications with me as I will not be offering to pay any money to pay this debt. Sentry Recovery & Collections Inc. response : Our Client : XXXX XXXX XXXX OUR ACCOUNT # : XXXX XX/XX/XXXX Please be advised, the above referenced account is no longer assigned to our office and has been returned to our Client as referenced above and is therefore unable to provide any information regarding this account. If be your removed. inquiry If is your regarding account has information been closed reflected for on more your than credit 60 days report, and please information note that we previously have furnished already still requested appears this on your information credit report, please contact our credit reporting division via email at XXXX Sincerely, XXXX XXXX ections ( XXXX ) XXXX XXXX XXXX XXXX & XXXX XXXX response : We have received your request concerning inaccurate information on your XXXX credit file. We were unable to locate a credit file in our database with the identification information you provided, In order to further assist you, we will need additional documents to verify your identification. Please provide your complete Name, Current and Former Addresses, Social Security Number and Date of Birth. We ask that you please send us a copy of two different items- one from each of the two categories listed below. One item will verify your identity and the other will verify your current address. Category 1 ) IDENTIFICATION Please make a copy of one of the following items. The item you choose MUST contain your complete 9-digit Social Security number. XXXX Recent Report : SENTRY RECOVERY AND Original creditor : XXXXXXXX XXXX XXXX Balance details 0 % paid off Balance {$990.00} Balance updated - Original balance {$810.00} Account info Account number XXXX Date opened XX/XX/XXXX Account type Collection Account Status Unpaid Status updated XXXX XXXX Payment summary No payment history available to display. Comments- Your statement - Contact info Name SENTRY RECOVERY AND Address INC. XXXX XXXX XXXX XXXX # XXXX XXXX XXXX, NV XXXX Phone number ( XXXX ) XXXX Even though Sentry Recovery & Collections Inc. Stated they will remove the collection they still remain updating XXXX as a Debt after stating XXXX XXXX was no longer their client, as you can see the recent update is XX/XX/XXXXXXXX XXXX
11/09/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 761XX
Web Servicemember
I resided at The XXXX XXXX, XXXX XXXX XXXX, Unit XXXX, XXXX XXXX, NV XXXX, from XXXX XXXX XXXX XXXX. Originally in a one-bedroom apartment # XXXX, until XXXX of XXXX where the rent was approximately {$900.00} a month, I coordinated with the apartment management to move into a two-bedroom apartment # XXXX where the rent was approximately {$1100.00}. Prior to XXXX XXXX XXXX, I made initial payments by cashiers check, which, included apartment deposits more than {$800.00} on top of the first months rent for the new apartment. Within a couple of weeks of living there, I was notified that my company was relocating me to Connecticut ( CT ) and I would have to be there by the end of XXXX. The same day, I visited the management office and notified the apartment management of this new relocation development. They informed me there is a 60-day minimum notice exit from the lease, which, meant, from the date I, first notified them, approximately XXXX XXXX XXXX, I was obligated to pay rent for 60-days or two months ( approximately XXXX XXXX XXXX ). I was told with my discussion with the manager that I would not be able to pay XXXX 's rent using their online payment system, since I would be removed from it, but, the agreement was to cover up to mid-XXXX ( my 60-days ), they would keep my deposit from XXXX of {$800.00} and bill/refund any difference, based on the rent, should have been approximately {$600.00} or less. XXXX 's rent was paid prior to my move in and I paid XXXX 's rent via their online payment process, as required, and departed the area on XXXX XXXX XXXX for Connecticut. Prior to my move, I rented a USPS post office box in XXXX, CT ( she and my daughter were there to enroll my daughter in school ) and submitted an official changed my address with USPS for my XXXX XXXX mail to begin being forwarded ( the email stated it would take two weeks ). I called the apartment management office and provided my new mailing address. All my possessions were professionally packed and moved out. I cleaned the apartment and turned in all keys and remotes ( to garage ) on XXXX XXXX XXXX, where I moved to a hotel near the airport in XXXX XXXX for my remaining couple of days. At no point from the end of XXXX XXXX to XXXX of XXXX did I receive any letters, emails, or phone calls. Approximately, midXXXX XXXX, I received a call from what is now Sentry Recovery, a collection agent, attempting to collect {$700.00} for money owed to my former apartment in XXXX XXXX. I immediately called them and spoke to XXXX who, after a few minutes of " research '', tried to tell me they had tried to contact me and they had left voicemails on my phone. I explained to her it was impossible, as my phone was the same number and NOWHERE in the history or voicemails were there any messages from the complex. She told me there was nothing she could do, since they had referred it to a collection agent. I asked her to send me a copy of any bill or invoice so, I could examine it. She refused and referred me to the collection agency. I called the collection agency back, the same day, and made a good faith payment of {$100.00}, but, told them I needed confirmation of this debt and would not pay anymore until I had it, they were, evidently, just getting started and did not have email or a way to send me a receipt for my {$100.00} payment, so, I requested it be mailed to me, and I provided him my now home address in XXXX To date, I have never received confirmation of this debt or a receipt for my payment. I have disputed this with the credit agencies and it should be reflected on my credit reports accordingly. As mentioned in the spreadsheet, I have challenged the validity of this debt and also sent a similar statement to the 3 major credit reporting agencies.
03/09/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • 89101
Web
I moved out of my old apartment complex before the end of XX/XX/XXXX. I gave my written notice to move, cleaned my apartment, did a walk though check out and returned my keys. Several months later, with no attempt by my old apartment complex to contact me, nor any notice ... I checked my credit report and found a fraudulent reporting in collections in the amount of {$1800.00}. The reporting agency is Sentry Recovery & Collections. Sentry Recovery Collections is located at XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, NV, XXXX. I called Sentry Recovery and asked them to remove the fraudulent charges. They told me they would not remove them. I contacted a credit repair company to help me, because I didn't know what else to do. The credit repair company helped me to send a notarized letter to Sentry Recovery and Collections asking them to REMOVE the FRAUDELENT charges they had reported on my credit report. Sentry Recovery and Collections refused to " OPEN '' the mail when it was sent through the credit repair company. I sent the notarized letter back though certified federal mail ... and was informed they had received it. The date I sent the notarized letter to Sentry Recovery and Collections was XX/XX/XXXX. Sentry Recovery and Collections still REFUSED to remove the fraudulent debt reporting of {$1800.00}. This debt is a completely falsified charge with unethical company practice. Upon receiving my notarized letter, Sentry Recovery sent me back a package of fraudulent and falsified ledgers containing false statements of debt that I do not owe, nor have ever owed. In the ledgers they sent me, were falsified information, pet charges ( when I have never had any pet charges as I own a " service animal '' stated in the documents of my original lease that I provided them with. Sentry Recovery continued to tell me that I owed these completely false and fraudulent charges regardless of the fact that I supplied them with my supporting documentation. I sent Sentry Recovery supporting documentation of my original lease for XXXX, along with my service animal documentation. I wrote them a letter asking them once again to remove the fraudulent charges from my credit reporting. I sent them another letter via certified mail on XX/XX/XXXX, to which they refused to respond. I am not trying to take more action in getting the fraud removed from my credit, and Sentry Recovery and Collections has done nothing to comply with my letters, and documentation I've sent them. Sentry Recovery and Collections continues to report false and fraudulent charges on my account in the amount of {$1800.00}. They are unfair, un-ethical, and literally will not remove these charges when the charges are complete fraud. The ledgers they sent to me are falsified information containing nothing but fraudulent charges. Sentry Recovery also sent me a signed copy of a lease from XXXX, which has nothing to do with the charges that showed up on my account after XXXX of XXXX. I'm asking that they be reported for reporting fraudulent and false information. In addition, they are un-ethical, they refuse to open the mail, and when you send them proof of your case with the year XXXX original lease documents, they continue to refuse to respond and report fraud. I would like the fraudulent and falsified information and the charges of {$1800.00} removed from my credit report with all 3 credit agencies. These are not right charges. They are completely false and made up charges that are fraudulently being reported by this company.
09/11/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NV
  • 89119
Web
The debt originated from XXXX at XXXX XXXX for repairs. The balance was sent directly to Sentry Recovery. Sentry Recovery contacted us via telephone to notify us that there was a debt. We made an appointment to arrange payments in which we brought in a {$300.00} payment on XXXX/XXXX/15 ; On this day we signed what we now know as Judgment documents but were told we could n't sign the same document because we were n't married we were not given the option to not sign because they would n't accept a payment unless we did sign. Our payments were set for the XXXX and XXXX of each month of {$50.00} each payment to apply to XXXX mine XXXX XXXX XXXX & XXXX XXXX XXXX. The first payment of {$50.00} was made on XXXX 2015. XXXX XXXX of {$50.00}, XXXX payment : XXXX/XXXX/2015 of {$50.00}, on the XXXX payment I called on XXXX/XXXX/15 and asked if I could drop the payment in drop box when I got off of work, I was told " No it went into default this morning you would have to make an appointment to sign another contract and pay {$400.00} for attorneys fees to restart payments. '' I disagreed with their refusal of my payment whether it was hours late or not they should not be allowed to decline a payment. So on XXXX/XXXX/15 we went to the original creditor aka XXXX to pay them off the remaining balance of {$570.00}, they accepted payment and stamped and signed our last receipt from Sentry with a paid in full the also called Sentry to let them know the debt was settled. On XXXX/XXXX/15 Sentry filed the documents known to us originally as payment arrangements contract only to find out they were judgment documents. On XXXX/XXXX/15 Sentry called me at work to tell me that they received a call from XXXX stating that the debt was settled on their end but that we still owed Sentry for Attorney fees and court cost of {$470.00}. I again disagreed since the debt was settled before they even went to file judgment. I then went down on to the office on XXXX/XXXX/15 to pay the so called remaining balance to just be done with it I received a paid in full for the remaining balance which included interest of {$590.00}. Then yesterday ( XXXX/XXXX/15 ) we went to XXXX 's former job XXXX XXXX to shop and his former manager said that law enforcement was there this morning looking for XXXX and left a document for wage garnishment. So we went back to Sentry to find out why this harassment was still going on for a debt that had been paid for almost a month now. The lady who we were supposed to talk to was not in the office so we returned this morning to the office to speak to her and she 's claiming that XXXX 's debt still exist for attorneys fees and court cost. We asked why and she says that we signed separate judgments therefore they are separate accounts. 1.Why is there now XXXX separate accounts when we were told it did n't mattered who paid as long as the debt was paid? 2.How can they even charge for attorney fees and court cost for an account when the debt was settled with the creditor before the date that the judgment was filed? 3. Why if I still hold a paid in full receipt from not only the creditor but also the collection agency are we still being harassed for money?
02/17/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NV
  • 89115
Web
I stayed at XXXX XXXX XXXX, which are pre pay weekly, monthly and extended stay place here in XXXX XXXX nevada back in XXXX for lets say maybe 1-2 months. I did not renew the new lease i movee my belongings and turned in the keys and left it was short term wgike apparrment hunting. Fast forward to XXXX XXXX XXXX, roughly 2-3 weeks ago i get a random call out of the blue from some Sentry Recovery and Collections claiming and i quote that i owe a debt of {$950.00} to them on behalf of XXXX XXXX. I ask how and for what. They refused to state what ot is for, refused to give me any requestd proof and documentation i demanded, they told me to contact XXXXXXXX XXXX which i did who then said its in collections already amd that they cant provide me with any proof or documentation and to contact the collections agence which now ive been contacting corporate and collections. Both refuse to provide me with and documentation of an alleged debt tgat would have been over 1 1/2-2 years ago and now they all of a sudden in XXXX claim i owed them yet can not nor will not say for what. I did not damage any property i moved out and checked out and returned the keys to the office. The collections agency also stated " I eas tresspassed and escorted off the property by metro '' to which i respinded that is definately not me as i have never been tresspassed from anywhere ever in my life and if XXXX escorted me iff the property surely tgere woyod be record of what ever incident they claim took place for me to be escorted XXXX the property, to which u demanded proof and documetation of that, which they agaun refuse to provide and one XXXX me to the other then the other semds me back to one, and i still have yet to see hear read sniff anything regarding this false debt. I then last week get a credit alert thrpugj my XXXX and XXXX XXXX XXXX and my XXXX credit scote dropped XXXX points, and my XXXX score dropped XXXX points due to they reporting this XXXX credit bureaus. My scores were XXXX, and XXXX, now within 2 weeks of them randomly calling my phone out of the blue to which i also demanded how they got my personal information and social security without my consent permission, my knowledge, in violation of my XXXX and XXXX amendment protections in violation of due process.they hung up on XXXX XXXX 1-2 to weeks later i get the credit alert. I have never heard of these people. I dont owe anything to anyone. And they fraudulently and criminally submitted this to tue credit bureaus and that has caused IMMENSE HARM AND DAMAGE TO ME.
08/27/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 452XX
Web Servicemember
I could not find a reason in the drop down window however, this is regarding my attempts to set up payment arrangements with a debt collector. On XXXX XXXX 2015, I pulled my credit report due to a Statement of Reason I received from the Consolidated Adjudications Facility regarding my security clearance. I contacted XXXX the creditors, Sentry Recovery and collections. I spoke with XXXX XXXX on XXXX XXXX 2015. During this conversation, he requested that I pay at least {$1000.00} down before he could set up a payment arrangement with me for the XXXX accounts his company holds. I told him that I could not come up with that amount and I would have to call him back. I was referred by my command to seek the assistance of a financial counselor XXXX. On XXXX XXXX, I spoke with my counselor and she attempted to reach XXXX XXXX three time. Two times, messages were left. I returned to see my counselor on XXXX XXXX to attempt to contact XXXX XXXX and again we reached his voicemail. On XXXX XXXX 2015, I returned to see my counselor and this time she made contact with XXXX XXXX. She explained that I was needing a payment plan arrangement and that if, in the future, I have an increase in household pay, I will contact him to adjust my payment plan accordingly. His comments were unprofessional as he told my counselor that I would never call him again. At that time she informed him that he was obligated to entertain a payment arrangement with me and that if he did not, I would be contacting the CFPB. He changed his demeanor and requested that we submit by fax a request to begin a monthly payment plan. I did this and the fax was sent and received by his office on XXXX XXXX 2015 XXXX. I have again returned to see my counselor on XXXX XXXX 2015, as it has been 7 days since I faxed the request. He has not responded. We attempted to contact him and reached his voicemail and she left a message.
05/14/2022 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • CT
  • 063XX
Web
Sentry Recovery has been calling me non stop since XXXX of XXXX. I've received phone calls from them over the last XXXX years from time to time since the collection was filed against me. One representative calls me about 3-5 times a week. He threatens me with things he can not do like seizing my bank account, assets, or property. He gets extremely irate when I ask to speak to another employee, today he slammed the phone and hung up. People trying to help me in my situation believe they are a scam but it is not, it's from a company based in XXXX XXXX NV who have been sued over 10 times in federal court. They refuse to contact the other members on the lease, they pressure and harass me weekly or daily because I'm the only one they can get a hold of. I thought I was doing the right thing trying to take care of this but it only opened a worm hole of problems after. The disputed amount was for about {$7000.00}. We came to terms and deducted it to {$2500.00}. When I asked the company to provide that agreement in writing the man, XXXX, became furious and got snobby saying " he was only trying to help me '' before hanging up. He threatened to terminate my debt agreement with the company and proceeded with more empty threats. I find it weird that they've had this on my credit report for XXXX years but refuse to send me and written documentation of the debt or what our recent agreed amount was, I was asking them for emails or letters and they continue to tell me that they aren't able to do that for me. I've asked for written things since XXXX from the company but they refuse to comply or send anything in writing. I'm very sketched out because of how aggressive and mean the employees are on the phone, it's terrifying to have your life and income threatened by people who are completely unreasonable and won't provide any sort of legal documentation.
08/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89014
Web
Company continues to violate FDCPA. Case number : XXXX Related Case Number : XXXX Please read prior response they submitted to initial complaint. Not only have they not removed this from my credit files, but they continue to confirm this to the credit bureaus. I have confirmed this with XXXX and XXXX as of this date, XXXX/XXXX/2016. Company responded : Sentry Recovery and Collections, Inc. said : Explanation of closure Given XXXX claims that the amount assigned for collection was not accurate and the original creditor 's failure to contact Sentry in response to its attempt to investigate XXXX claims, Sentry has closed the debt and returned the account to the original creditor. Sentry will also dismiss the lawsuit that was filed against XXXX XXXX for collection of the debt. Sentry however, remains adamant that there was no FDCPA violation. XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, Nevada Case Number XXXX Department XXXX Shows this debt is not mine as the case was dismissed. Employees of Sentry Recovery and Collections continue to pose as a " legal '' department at location XXXX XXXX XXXX XXXX XXXX XXXX in XXXX XXXX, NV XXXX. Employee XXXX, as well as the front desk secretary have used manipulative and threatening tactics stating that the credit files will not be updated until I pay the debt that is proven not to be mine. I have proof of contact via phone through billing statements, as well as stopping at the office on XXXX/XXXX/2016 at XXXX XXXX to attempt to get a paper to send to the credit bureaus with the response being that XXXX was " out to lunch '' and then after I said I would wait, that " I need an appointment. ". These complaints will be brought forth in response to the illegal activities in the appropriate forum if I do not have proof that this has been removed from my credit file by Monday XXXX/XXXX/2016.
01/14/2024 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NV
  • 89128
Web
I, XXXX XXXX, a federally protected consumer, am lodging a complaint against SENTRY RECOVERY AND COLLECTION for engaging in abusive, deceptive, and unfair collection practices in the pursuit of credit extensions. Collaborating in a conspiracy with consumer reporting agencies to restrain trade and commerce, this debt collector has participated in XXXX activities. At no point have I granted this company consent to possess my nonpublic personal information. I disaffirm any alleged agreement or contract between myself as the consumer and the original creditor, whether implied or explicit. I categorize this account as a billing error and request documentary evidence of the obligor 's indebtedness. This company violates the false claims act, putting my consumer credit reputation with other financial institutions at risk by fraudulently reporting this alleged debt to coerce payment. Any past or future payments are a consequence of threat, duress, and coercion, arising from undue influence. I assert my legal refusal to pay this debt in accordance with 15 U.S. Code 1692c ( c ). I demand an immediate cease and desist of all illegal activities, including communication and collection efforts related to this and any alleged debts until SENTRY RECOVERY AND COLLECTION can provide sufficient documentary evidence of my legal obligation to pay them. Failure to produce this evidence, coupled with continued collection efforts, will prompt litigation for actual damages caused. SENTRY RECOVERY AND COLLECTION shall be held liable for violations of TILA, FCRA, GLBA, CFPA, the Sherman Antitrust Act, Robinson-Patman Act, Clayton Act , FTC ACT, and RICO Act. Upon receiving the documents herein and this notice, you are hereby informed pursuant to UCC 1-202f. Your prompt attention and response to this matter are both requested and required.
07/22/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NV
  • 89014
Web
XXXX XXXX XXXX XXXX had granted my daughter a scholarship to attend. Half way through the year, XXXX XXXX added full tuition to our balance of XXXX XXXX We had previously found discrepancies in their accounting and brought this to the attention of XXXX XXXX XXXX whom is responsible for accounting at XXXX. This was handled in full. Fast forward to the next school year where my daughter was told that she would attend XXXX but only through an online program for 100 days and that we would then be in the same position as a public school in that the state covered the tuition. This bill did not pass legislation and so XXXX XXXX opted to back charge us. We attempted to resolve this matter with XXXX to no avail, All documents will prove this. Just as well, we have been working with the Nevada XXXX to hold XXXX accountable. Our contacts at the XXXX are XXXX XXXX and XXXX XXXX. So in short, our daughter did not attend XXXX for the time in question. She has been in online school. Sentry Collections and Recovery placed a derogatory mark on my credit file though I had been already disputing the debt with the original creditor. Never did they send information to my home via mail or even call. Only until I saw my credit report, did I contact them at which time Sentry could not verify the debt, changed the amount allegedly due, and added verbiage to manipulate their position. These people threaten to garnish wages, sue, and even have a fraudulent " legal '' department. If ever the government needed to step in and shut down a business, this is it. Neither XXXX or Sentry can validate the amount due. The requested amount does not match between the XXXX. Lastly, I have been served papers from Sentry which after my review of FDCPA is in direct violation.
03/23/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89106
Web
This complaint is regard to false inaccurate erroneous information on my credit report. Sentry Recovery has been reporting this false information on my credit account since XX/XX/2018. I reviewed my credit report and noticed the amount that they claim is owed has changed several times from {$1100.00} to current {$1300.00}. I have been in contact with the original creditor and they are not able to provide me with any records on why any balance is on my account or the reason a balance is going up. This debt is not mine. Also I did not receive any notification of any debt being added to my credit profile which from my understanding is illegal. I have spoken with representatives at Sentry recovery on several different occasions due to them harassing me over this alleged debt. They have not been able to provide me with any breakdown of fees, deposits or pictures of any alleged claims for an account. I have spoke with XXXX XXXX, XXXX and as well XXXX XXXX just to name a few. Each call ends with them either hanging up due to them not being able to verify any info or long wait times. These communications have been made over the course of three years too long.If they are not able to provide these things then they should not be legally able to collect. I have disputed this information with the major credit companies and this false account has been removed from each except XXXX. They claim this is a valid account but are not able to provide with any validation such as records, price breakdown or fees. This account is affecting me in many ways. My next steps is a lawsuit for deformation and reporting false information. Please remove Sentry Recovery Collections from my accounts.
05/10/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89119
Web
My fiance and I moved from the original creditor property on XX/XX/XXXX. We informed them prior to moving of our intent to do so and provided an address at which we could be contacted. We were not informed of any outstanding balance owed. On XX/XX/XXXX, my fiance and I moved into a different property owned by the creditor. Before we could move in, the manager at that property had to check our names for any unpaid balances with the creditor. Both of our names came up clear. On XX/XX/XXXX, a collections was reported to both my XXXX and XXXX credit reports from Sentry Recovery and Collections for {$1200.00}. The original creditor is XXXX XXXX XXXX with the original balance of {$960.00}. This debt was supposedly opened XX/XX/XXXX. XXXX XXXX states in their registration agreement that any person leaving with an outstanding balance will be consider a " non-eligible '' customer at all XXXX properties until the balance is current or a payment plan is arranged. The debt appears to be manufactured after the fact and false. We should not have been able to move in to the second property if this debt existed. To this date, we have not received anything in writing regarding this debt from either Sentry or XXXX. The balance is currently being reported on both my fiance 's and my credit reports as {$1200.00}. We are still able to receive mail at the address originally provided as it belongs to my mother. I've recently began receiving voicemails from someone saying they are from SRCI. The calls are sent to voicemail as my phone deemed the calls as likely scam calls. The phone number is always different and not the phone number listed for the company.
02/03/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 891XX
Web
On XX/XX/2017, I sent a certified letters to Sentry Recovery and Collections, asking them for debt validation of the accounts as I never received any bills prior to the debt hitting my credit report, in the sum of {$450.00}. Pursuant to the FDCPA Section 809, I requested that they send me a written validation of the debt. It's been more than thirty days and I haven't received any written validation of the debt. Under the FDCPA Section 1692g If the consumer notifies the debt collector in writing within the thirty-day period described in subsection ( a ) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or a copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. Collection activities and communications that do not otherwise violate this sub chapter may continue during the 30-day period referred to in subsection ( a ) unless the consumer has notified the debt collector in writing that the debt, or any portion of the debt, is disputed or that the consumer requests the name and address of the original creditor. Any collection activities and communication during the 30-day period may not overshadow or be inconsistent with the disclosure of the consumers right to dispute the debt or request the name and address of the original creditor.
06/17/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89130
Web
My daughter was enrolled once at stepping stones ( XXXXXXXX XXXX ) location. I promptly gave a two week withdrawal notice and was later sent to collections stating I never did so. In XXXX, I worked directly with the collection company sentry to resolve such debt. I made all payments as agreed and confirmed they received all checks that show as cashed via direct bill pay. I spoke with Sentry regarding this new account placed on my credit and they state the daycare sent them another account for me. My daughter was only enrolled here once. I contacted the daycare twice and spoke with XXXX who could not provide any information regarding this debt she then gave me the corporate office number. I called the corporate office number and after explaining the situation that I have no debt with them and need more information she proceeds to tell me she is not in the office which I knew because there were dogs barking in the background. I go into the office on last Monday and I am trying to get information and 1 lady tells me that they are too busy serving kids ice cream and I need to come back. The nice lady XXXX XXXX steps in to tell me they are being evaluated by the state and it will be weeks before anyone can explain what this debt is for or about. A total of 7 checks paid out the account in the amount of {$87.00} which that account with Sentry was Paid in full in XXXX. Also, I spoke with Sentry and they have been unable to provide an itemized bill for this alleged 2nd account sent to them by XXXX XXXX.
05/10/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89119
Web
My fiancee and I moved from the original creditor property on XX/XX/XXXX. We informed them prior to moving of our intent to do so and provided an address at which we could be contacted. We were not informed of any outstanding balance owed. On XX/XX/XXXX, my fiancee and I moved into a different property owned by the creditor. Before we could move in, the manager at that property had to check our names for any unpaid balances with the creditor. Both of our names came up clear. On XX/XX/XXXX, a collections was reported to both my XXXX and XXXX credit reports from Sentry Recovery and Collections for {$1200.00}. The original creditor is XXXX XXXX XXXX with the original balance of {$960.00}. This debt was supposedly opened XX/XX/XXXX. XXXX XXXX states in their registration agreement that any person leaving with an outstanding balance will be consider a " non-eligible '' customer at all XXXX properties until the balance is current or a payment plan is arranged. The debt appears to be manufactured after the fact and false. We should not have been able to move in to the second property if this debt existed. To this date, we have not received anything in writing regarding this debt from either Sentry or XXXX. The balance is currently being reported on both my fiancee 's and my credit reports as {$1200.00}. We are still able to receive mail at the address originally provided as it belongs to my fiancee 's mother.
09/01/2018 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • NV
  • XXXXX
Web Servicemember
I would like a judge to decide if XXXX XXXX XXXX followed the law during my stay as a tenant. My rent at XXXX XXXX XXXX was {$860.00} a month. XXXX XXXX XXXX evicted me after I paid the apartment {$32000.00} in rent and {$3000.00} in late fees from XX/XX/XXXX to XX/XX/XXXX. XXXX XXXX charged me late fees exceeding {$50.00}, {$300.00} fees for evictions and {$1000.00} in damages. XXXX XXXX XXXX put {$2200.00} in collections and an eviction on my credit report. XXXX XXXX XXXX overcharged me and caused me to be homeless. The eviction on my credit report made it impossible to get another apartment. I dont believe I received fair compensation for the money I spent at XXXX XXXX XXXX. On XX/XX/XXXX, XXXX XXXX XXXX charged me {$1300.00}. On XX/XX/XXXX, XXXX XXXX XXXX charged me {$1100.00}. On XX/XX/XXXX, XXXX XXXX evicted my family and charged me {$2200.00} to return to my apartment. On XX/XX/XXXX, XXXX XXXX XXXX charged me {$1000.00} On XX/XX/XXXX, XXXX XXXX XXXX charged me {$1400.00}. On XX/XX/XXXX, XXXX XXXX requested {$1400.00} in rent and late fees. I could not afford to pay and I was evicted. On XX/XX/XXXX to XX/XX/XXXX XXXX XXXX XXXX charged me {$1000.00} in damages. On XX/XX/XXXX XXXX XXXX put {$2200.00} in collections on my credit report with a company called Sentry Recovery Collections.
01/09/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NV
  • 89015
Web
I moved out of XXXX XXXX XXXX XXXX XX/XX/XXXX due to a XXXX XXXX issue I was going thru I had numerous police reports and the regional manager agreed to let me out of my lease without penalty. I myself paid for the apartment to be professionally cleaned before turning in the keys. Weeks and months went by before I ever heard anything back from the complex before one day getting a call from their collections agency threatening if you dont pay this money back you wont be able to rent a place anywhere when I asked what it was for? She stated that the manager said the unit wasnt ready for the next tenant to move in and they had to have it cleaned. I advised the woman to not call me again since I knew the unit was left in impeccable condition, the same lady still continued to call about 3 more times on different days. I tried talking about this with the XXXX XXXX manager XXXX and she was very rude and provided no support whatsoever.. AT THAT TIME XX/XX/XXXX nothing had been put on my credit .. now XX/XX/XXXX they just recently placed a debt amount on my credit .. which I felt they waited to long to do & is wrong because I have pictures and videos that the unit was left clean.
05/03/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92346
Web
I was living here and I had to serve them papers due to my house looking like someone tried to break in and there were things in my home need fixing they didnt fix it I served them and in the certified letter it stated that if things didnt get fixed in my home within 14 days I would breach lease but as this is going on I was assaulted by someone in the parking lot of the apartments I was wrongfully taken to jail and my baby was taking away well the judge dismissed case due to me being wrongfully arrested so I was released and since XXXX had record of the person who assaulted me they urge that me and my baby XXXX move out of state back to my hometown so I moved and they tried to retaliate because I served them papers so they served me papers back XXXX day notice but since I was urged to pack up and leave state I moved the same day that paper was put on my door a few days later I had caught Covid fast forward months after I moved I started getting harassment calls from a debt collectors regarding this matter they would call threatening me about the debt now this is really affecting my credit Im a single mom trying to make it in this world
10/20/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89074
Web
Myself and XXXX children were evictednfrom our home during covid due to nonpayment. I was advised by XXXX XXXX to complete the XXXX application and turn it into my landlord. I filled out the paperwork XXXX times and every time, the landlord told me I did not qualify for the program. At the time, I was unaware of the exact requirements and was very ignorant of the process, due to never having experienced such a situation before. XXXX months later I was approached by the landlord with a XXXX hour eviction notice, stating that I failed to cooperate with assistance. Due to the unethical practices of the landlord, I know have an eviction and collection on my credit which is hindering me from obtaining adaquate for myself and children. So far, this matters has fell on deaf ears and I do not know where to turn. There is a current investigation open on the XXXX XXXX in regards to that high number of evictions they had during the pandemic. I really hope justice prevails because I know that my family is not the only family that has endured extra suffering due to the practices of the XXXX XXXX and it's employees.
06/20/2019 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92707
Web Servicemember
Last week I checked my credit score and a account that was opened on XX/XX/2012 Of the amount of {$7200.00}. I was XXXX years old at that time. There is no way a XXXX year old is renting a apartment In XXXX XXXX. I am currently XXXX over seas, And I had no knowledge of this until it popped up. And my dad is in prison, so I had my sister get into contact with him and he claims he does not know my social security number. But he tried to blame his ex girlfriend which speaks no English. It Is hard to believe him when he used my sisters social to open a bank account. It also went to collections. so I had my wife call the company and they said my social security number matched but the birthday did not. My father and I have the same name which I have a feeling it was a mistake from the Apartment staff or he straight up used my Social. My wife gave me a email address to let them know what is going on, so I emailed them everything I knew and also summited a dispute on XXXX XXXX. I am still waiting to hear back from the Collection company.
09/18/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VT
  • 054XX
Web
This company has re-aged the debt in an attempt to continue to collect the debt after the statute of limitations has passed. The debt was originally delinquent as of XXXX XXXX, and was incurred in Nevada which has a 7 year statute of limitations. This debt was slated to be removed from my credit report as of XXXX XXXX. In XXXX XXXX this company changed their internal account number for my account and changed the date of first delinquency to XXXX of XXXX, and now the debt is slated to be removed from my credit report in XXXX of XXXX, another 7 years. This is affecting both my XXXX and XXXX credit reports. I have filed disputes with both XXXX and XXXX, but when they confirm with the collection company, the collection company falsely represents the debt as current, and it has not been removed from my credit report. I have copies of old credit reports from XXXX and XXXX which shows the correct date of delinquency. Please help me remove this from my credit report, and punish this company for their harmful illegal tactics.
08/28/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NV
  • 89166
Web
I recently had a credit check done and a collection came up from Sentry Collections located in XXXX XXXX, NV. I called on XX/XX/XXXX and was told that they would be researching it and would get back to me. Nobody called back. I called again today XX/XX/XXXX and was transferred to XXXX who refused to give me her first and last name and told me I had to call the XXXX XXXX that no longer exists to get the information removed. I rented an apartment a few years back. When I moved there was a small amount owed that was paid back immediately. The company went ahead and sent it to collection anyway. I called back to the apartment complex and they said it was in error and that they would notify the collection agency that this was not correct. Now years later it is showing back up on my credit report even though there is no debt owed. The collection agency was rude and refused to provide full name when asked to. This debt is not owed and I will not pay it again or have it report on my credit as a collection account.
01/27/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 34684
Web
On XX/XX/2020, Sentry Recovery and Collection reported a collection account for XXXX XXXX XXXX in the amount of {$140.00} on my credit bureau file. On XX/XX/2020, I sent a letter to Sentry Recovery and Collection disputing the debt and requesting validation ( see attached ). They did not respond. Pursuant to the FDCPA, they were required to respond to my request within 30 days. To date, Sentry Recovery and Collection has never contacted me or sent any information regarding the validation of this debt. Sentry Recovery and Collection has violated multiple FDCPA laws. Sentry Recovery and Collection has a history of complaints at the CFPB of violating consumers ' rights by not conducting business practices in compliance with federal and state laws regulating consumer collection agencies. I have filed a complaint with Florida Attorney Generals Office and included copies of all correspondence. I am requesting that this company be investigated and that the account be deleted from my credit bureau file immediately.
09/14/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 93308
Web
XXXX XXXX and XXXX credit bureaus have been sent countless correspondence via phone and email regarding the inaccuracies on my credit report, yet they continue to report fraudulent accounts as opened. I have called both both credit bureaus and a couple of debt collection companies regarding these fraudulent accounts asking them for the usual verification, debriefing them about the accounts being open fraudulently, yet they continue to report them as open. I have issued these violators cease orders, yet they continued their attempt to collect. Below are a list of the companies in violation : XXXX XXXX : XXXX XXXX collections- {$130.00}, no verification of any kind of debt, cease and desist order, continues to inaccurately report fraudulent accounts. XXXX : XXXX XXXX XXXX XXXX- {$3300.00}, cease and desist notice, inaccurately reporting a fraudulent account. Sentry recovery and inc- {$1400.00}, cease and desist notice, inaccurately reporting a fraudulent account.
12/23/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98375
Web Servicemember
I rented an apartment in XXXX XXXX, NV in XX/XX/2014 from a property management company called XXXX XXXX XXXX. I moved out after a couple of months because I could no longer afford to live there. The company had a lease agreement and wanted to collect for the rest of the agreement, which of course I could not pay. I never paid anything on the account, and years later I noticed it on my credit report. I looked up the laws regarding the collection of debts in Nevada and there is a 4 year statute of limitations on the debt. It has been almost 5 years now. The credit report shows that XXXX XXXX XXXX turned the collection over to Sentry Recovery & Collections XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NV XXXX in XX/XX/2014. The credit report also shows I have already paid 15 % toward the debt, which is not true. XXXX eliminated the debt from my report after I disputed it, but XXXX determined that they would not remove it from my report.
02/23/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75006
Web
My debt is with Sentry Recovery Collection agency based in XXXX XXXX, NV. This debt has recently showed back on my report after not being on my report for over 4 years. I called them and stated where the debt is coming from they said an aprtment I use to live at. They stated I owe 1600 dollars which is false. I called the company that gave them the debt and was told it should only certain amount owed of 400.00. When I contacted the collection agency they argued with me and stated the balance of 1600 was correct .. in which they later found out that 400 was owe, they then adding 250 dollars of interest and stated I owed XXXX. After this incident I contact the property that gave that number and was told it was incorrect. Due to the moved explaining the reasoning from moving from the apartments was due to a legal reason. A restraining order was file by the state of Nevada due to legal reasoning leaving my property home
01/11/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • NV
  • 895XX
Web Servicemember
I was with an apartment complex three years ago with a lease. I had to break the lease in XXXXXXXX XXXX XXXX due to relocation for my job. The apartment complex excessively and unnecessarily charged me and due to COVID, I was unable to pay it. I heard absolutely nothing about this issue until until just a few months ago from Sentry Recovery and Collections. I began to get repeated and harassing phone calls from this company. I attempted to call and set up a payment plan last month. The individual stated that he needed a large payment as the company was adding interest to my account every month I did not pay. I stated I could only do about $ XXXX {$200.00} a month due to my job uncertainty, and he rudely said that my suggested payment amount would not work as that wouldn't even cover the interest on my account. I pleaded with him and he was extremely rude and I hung up from the phone call extremely distressed.
08/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NV
  • 89081
Web
There was an account listed as a collection on my credit report. I contacted the original creditor, XXXX XXXX XXXX XXXX, as I could not reach the collections agency. The collections agency called me several times a day but each time I tried to answer, the call would disconnect. Also when I tried calling them, the number would disconnect. They removed the account from my credit report at their own accord around XX/XX/2018. Now, they have replaced it on my credit like it is a brand new account, which is a violation of my rights. They should not be allowed to re-enter the account as a new account making it appear that this account just opened, which dropped my credit score over 90 points. The company is Sentry Recovery at XXXX. This should be removed from my credit report. They also have not sent a letter to me asking for any money or payments on this account since they removed the account from my credit report.
09/01/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30331
Web
I begun correspondence with this company XX/XX/XXXX to validate and verify a debt collection account that was reporting to XXXX. I sent a letter by certified mail and requested any and all information they had on hand to validate the account. The company then sent back a document that did not necessarily suffice as evidence and proof of debt. I responded once more by certified mail and requested additional documentation to further prove that I am liable for this debt. They did not respond within 30 days of that letter, subsequently the account was removed from my credit report and it stopped reporting. Unfortunately, I recently ( XX/XX/XXXX ) went to check my credit report and found that this account is reporting once again. They are required to give me a five day notice before reinserting a previously deleted item and I didn't receive such notification. This item needs to removed immediately
04/20/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • NV
  • 89123
Web
An attorney named XXXX XXXX XXXX located in XXXX XXXX, purchased my debt from Sentry Recovery. He sent a summons to sue me for the debt. I obtained an attorney, who has reached out many times attempting to settle out of court. Before obtaining an attorney, I also tried to get in contact with this attorney to see what could be done, and he has never returned any of our phone calls, including those from my attorney. The balance of my debt increases every month, and we can not get ahold of the attorney to discuss options. Based on reviews online and from others we have spoken too, he never answers the phone calls in hopes you will owe him the settlement amount against you from court. This cant be legal, and while it isnt repeatedly calling, a direct attempt of screening phone calls to prevent someone from paying their debt should be. Thank you.
11/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • CA
  • 90006
Web
I HAD LIVED SIMPLY SHORT TERM CONTRACT APARTMENT WHICH IS NEAR XXXX AREA STUDIO COMPLEX APT , CITY OF XXXX, XXXX. I ALMOST LIVED APARTMENT NAMED AS XXXX AT XXXX, XXXX, LEFT CONTRACT PERIOD 1 OR 2 MONTH. AT THAT TIME I HAD GOOD PAYMENTS SO FAR, THEN I HAD CONTRACT JOB AT XXXX, XXXX CONTRACT TRAINING BEGIN THERE 3 MONTHS SCHEDULE, PROVIDED EMPLOYEE DORM, IT WAS XXXX XXXX COMPANY. SCHEDULE ARRANGEMENT FROM CO. ON CALL JUST BEGAN AND I WAS LIVING MYSELF IN APT , SO I MADE EXCUSED TO APT MANAGER FOR THIS MATTER,, I EXPLAINED THIS SITUATION AND APT MANAGER UNDERSTOOD AT THAT TIME, SO I MADE A DEAL MY SECURITY DEPOSIT WILL GIVE APT MANAGEMENT, AND NOTICE THEM ABOUT 1-2 WEEKS, SHE TOLD ME NO PROBLEM AT THAT TIME, I HAD INSPECTED AND GIVE APT DOOR KEY, AND MOVED OUT IN CLEAN CONDITION. UNFORTUNATELY APT MANAGER REPORT ON MY MAJOR CREDIT REPORTS.
08/28/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 44646
Web
I seen that the company Sentry recovery and collections had reported an amount for {$2300.00} on my credit report with original creditors being XXXX XXXX XXXX. I called the veterinarian office and they stated that it was only {$120.00} not that outrageous amount which was still over the original {$2100.00} emergency XXXXXXXX total bill amount. I'd already paid all but the {$120.00} because I had caught XXXX that hit me hard. I called sentry recovery and collections and spoke with XXXX XXXX. I informed him that I had contacted the original creditor, and they had told me that the bill is only {$120.00}. He refused to verify the accuracy of the amount owed when had attempted to ask him to verify it, instead he became very rude and stated that I needed to provide proof from 2 years ago and would not investigate the inaccuracies.
11/20/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NM
  • 88007
Web
I checked my credit report and I seen this account in collection for {$3200.00} for an old apartment My Ex boyfriend and I had together. When I turned in the keys to the apartment my ex boyfriend made payment arrangements with the office and the total owed was only {$2200.00}. I thought this was taken care of by my ex. I attempted to email the debt collector requesting verification my email was returned and it said it was undelivered and it was the correct email I got off from there website. However I was never contacted by this debt collector I was never given an opportunity to dispute or get verification of debit. I just want to avoid legal action because right on there website it says they will sue anybody if they do n't pay. As a consumer I know I have rights and I feel this debt collector is not following the law.
07/29/2019 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • NV
  • 89032
Web
XXXX XXXX is the first time I was contacted about this. My brother had been contacted months ago about the issue. They first told us it was about a broken lease, I explained to them that I paid the lease in full before I moved out and they actually had proof verifying my statements. That same day they called my brother back telling him if we did not go to the collection agency office to sign the contract of payment they will get him and myself fired from our jobs. My brother asked her why and how she would do this, she said she couldnt give him details because it was illegal but she had our employers information and she will contact them. A few hours later she called us back with a whole different story on why we owed {$1000.00}. She said it was cleaning fee and because I have left a couch in the apartment.
05/23/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89104
Web
XXXX XXXX , 2015 {$6 70.00} Money and a whole lot of stuff was stolen from me at this address. Put my 30 day notice in and was on a month to month rental agreement. Charges are ridiculous as I went to XXXX XXXX and repaired part of the same thing and was only XXXX dollars. The carpets were not changed out. As I have experienced putting in carpet before. They said the carpet would be put in, a lot more day 's and hours than needed. What, the company did or is trying to do. Is charge and fee me for the new carpet to be put in. For another tenant. I never got the new carpet put in when first moving in. As, I know this could and can be done in one hour. The company has put this, matter into collections and has damaged my credit score and credit scores. A free country my opinion, a slum lord.
09/05/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 75189
Web
Closed case XXXX states that the company who has been calling us did not say the debt was from them. We originally filed a complaint on XX/XX/20 and now on XX/XX/20 they are harassing us again and my family members. They called my uncle and myself around XXXX XXXX on XX/XX/20. I called CFPB sometime last week to discuss the next steps and the CSR stated that Sentry did not accept responsibility for the debt we reported them for. A XXXX called left a voice message saying I needed to call them back. When I did they would not verify the debt unless I provided my last name and DOB. When I refused they hung up. This will be the 2nd time I report Sentry and this time I do not want the case closed. Sentry is lying to the CFPB and myself and need to held accountable.
01/26/2020 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 44134
Web
i have tryed to let this company know the company is called SENTRY RECOVERY there address is XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, NV XXXX that i was not responsible for this account they keep adding money to this and put it on my credit file as a collection on all my credit reports there is no proof of this account that i ever have done business with them i have tried to dispute the information with the credit bureau, s and have gotten nowhere the amount keeps getting higher it started off with {$2700.00} now its at {$2800.00} i do not have a account number and there is not one on my credit reports or files my name is XXXXXXXX XXXX XXXX my ssi number is XXXX my phone number is XXXX my address is XXXX XXXX XXXX XXXX ohio XXXX
09/06/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93308
Web
In XXXX of 2020 I noticed a collection on my credited report from Sentry Recovery & Collections for two different amounts {$1100.00} and {$1100.00}. I contacted Sentry Recovery & Collections in XX/XX/2020 to find out what this was about. They indicated that it was for a house I lived in located in XXXX, Nevada. I indicated to them that I was never on a lease or signed a lease for the alleged property. Sentry Recovery & Collections respond that the debt was mine and they validated the alleged debt. I sent a letter to Sentry Recovery & Collections requesting a documentation of alleged lease and I itemized bill for alleged charges and as of today has failed to supply the information I requested.
10/01/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93313
Web
This debt collector is attempting to collect on a debt that is not only over XXXX XXXX XXXX, but I am not liable for it in accordance to Nevada 's protections for XXXX XXXX XXXX Victims. In 2011 I had to move out of this apartment I shared with my then fiance. I was a victim of XXXX XXXX and had to leave the state for my safety. In accordance with Under Nevada landlord-tenant law, ( Nev. Rev. Stat. Ann. 118A.345, 118A.347, 118A.510 ) I have the right to break a lease agreement if I've been a victim of XXXX XXXX. I exercised my right, obtain an order of protection, notified the landlord and moved right away. I never knew about this debt, until it recently popped up on my credit report.
07/05/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 93308
Web
InXX/XX/2020 I noticed a collection on my credited report from Sentry Recovery & Collections for XXXX. I contacted Sentry Recovery & Collections in XX/XX/2020 to find out what this was about. They indicated that it was for a house I lived in located in XXXX, Nevada. I indicated to them that I was never on a lease or signed a lease for the alleged property. Sentry Recovery & Collections respond that the debt was mine and they validated the alleged debt. I sent a letter to Sentry Recovery & Collections requesting a documentation of alleged lease and I itemized bill for alleged charges and as of today has failed to supply the information I requested.
11/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • XXXXX
Web Older American
I asked the collections agency who has the debt to provide for me a copy of the lease and the signature on the contract and ID used to get the apartment in my name. In order to verify it wasn't me. They said " the information is not available to forward to me. I needed to contact the apartments. '' When I contacted XXXX XXXX XXXX XXXX said " XXXX owns the debt now " They have been handing that debt sense 2020 and I need to speak with them regarding the situations. They refuse to provide me with any evidence in the case This fraudulent information needs to be removed off all three of my credit reports XXXX
05/11/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89115
Web
Sentry Recovery & Collections are falsely reporting debt for an apartment that I never lived at which is now hindering my ability to move because it shows an eviction status. According to XXXX XXXX it was from an apartment called XXXX XXXX XXXX XXXX for a short time in XXXX for a total of {$980.00}. I do not know who Sentry Recovery & Collections or the company that they are representing. There is no way possible I had those two places at the same time. My identity was stolen. I tried to contact the company directly multiple times by showing proof of where I had my utilities installed to show verification.
01/30/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • NV
  • 89106
Web
This debt was appointed to my XXXX in XXXX by a judge, I can not rent a new place anywhere due to this XXXX and debt it's crippling. The reason for XXXX and debt was damages caused by my XXXX, and her XXXX me after after committing XXXX XXXX against me. This is why the judge appointed this debt to her. She was a cosigner on the lease of the place before she was removed due to my XXXX XXXX requiring it be so. I am unsure of what do and need help the debt collection agency will not assist even after being provided my XXXX documents that state this debt is no longer mine
05/26/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NV
  • 891XX
Web
Someone called me up and told me I had a debt. They wanted me to go to their office and make payment arrangements. I asked for an invoice or a bill and they stated they would give me somthing in writing after I paid the bill. I told them the law requires that I receive something in writing regarding this debt within 5 days of intil contact. They sent me something in writing stating that I had 5 days to pay the debt in full. I do not believe this is right. Am I not allowed at least 30 days to refute and/or accept the debt once I receive written notification?
08/21/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 35216
Web
SENTRY RECOVERY AND COLLECTION is trying to collect a debt I do not owe from a company that no longer exists. I have called them three times asking for debt verification to be sent to me and each time they reinitiated my request so they could claim they had the full 30 days to complete my request. They could not provide the original creditor contact information. I know they do not have it. It has been three months since asking them to verify a debt I know I do not owe. The agents are also verbally abusive and joke about my credit report and housing search.
09/19/2021 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • AZ
  • 86409
Web
I received copies of a writ of garnishment from my employer. A few years ago I received a letter stating I owed a debt from a company I had never heard of to my current address in XXXX and nothing else since until these copies, which came from my employer and the address for me on the court case is my old one in XXXX. The court case has already been held with out me having any knowledge of it. The debt is now at XXXX where the original debt was XXXX. I believe sentry recovery and collections intentionally used my old address to get a default in court.
02/25/2023 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 890XX
Web
I moved out of an apartment, they sent a final bill that included a notice fee and an amount to replace the carpet. I contacted the complex, they admitted that the notice fee was a error, i asked to provide pictures and bill for replacing the carpet but they did not respond. 30 days later i received a call from a collection agency, i explained i had not received anything in writting and would like to dispute, they said they will be sending me information. i received nothing but they went ahead and reported this to my credit and just keeps calling.
12/07/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77389
Web
I was contacted by a XXXX from Sentry Recovery stating that I am to pay a balance of {$6400.00} for a file that has been placed in the office by a company called XXXX XXXX XXXX. I made XXXX aware that I am a victim of identity theft, the account was fraudulently opened in my name and doesn't belong to me. XXXX provided me the information of XXXX XXXX XXXX. I contacted the company and so far 'been able to reach a solution. I would like all fraudulent account removed from my credit profile immediately.
11/25/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89030
Web
My uncle got an apartment in my name and was evicted. I have been fighting to get this removed from my credit report with no response or help from anyone. On XX/XX/XXXX XXXX {$2000.00} was added to my credit report. and on XXXX I contacted all 3 credit bureaus who said they were going to research and but I never got a response and when I try to dispute it again it just says Unable to submit dispute " This tradeline has already been investigated for a dispute ''
10/18/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • 89113
Web Servicemember
XXXX XXXX XXXX is reporting false information on my credit report. I paid the company and they are still reporting a balance. I gave the company money and they are asking for more. I have not received an itemized statement from them and they are trying to collect extra money. they are reporting that I owe {$840.00} This is incorrect. Please remove it from my credit report. this is causing damage.
11/21/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • IL
  • 622XX
Web
This collection agency has contacted me several times about a debt that I owe them. I am unfamiliar with this company and do n't understand how that got my information. I know that if this bill is from the old day care provider that I used the bill is not suppose to be this amount. However, this occurred seven years ago. I thought it suppose to have disappeared by now.
01/06/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • XXXXX
Web
After my initial complaint against XXXX the result was still still not verified they keep saying the account Sentry Recovery & Collection has been verified the company has failed to respond to me under the FDCPA and XXXX has failed under section 609 ( a ) ( 1 ) ( A ) so this has gone far enough class action lawsuit will begin on XX/XX/2019 if not resolved
09/21/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89108
Web
Sentry recovery debt collections were told three times that the debt added to my account was not owed by me. I also told them not to contact me at work or personal cell. The company that reported the debt also sent a letter to sentry and told them I was not liable for deby yet they still reported debt to all credit bureaus.
06/16/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89128
Web
The following collection company Sentry Recovery and Collection placed a account on my credit report without ever contacting me in any form. I have written this company several times asking for documentation regarding this account and I have never received a response from them. They are violating my rights under the FCRA
10/10/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92071
Web
I was a victim of identity theft, accounts were opened with out my knowledge and the credit bureaus refuse to close this fraudulent account. They have submitted my information to a debt collector that wants me to pay for an account that I never opened. The colection agency continues to add interest to the fraudulent debt.
12/01/2015 Yes
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NV
  • 89123
Web
On XXXX/XXXX/2015 I made a request for VALIDATION of Acct # XXXXat SENTRY RECOVERY. The client has requested this account beclosed. Received a letter on XXXX/XXXX/2015 Stating this. copy of letter inside. It is XXXX/XXXX/2015 and this account is still being report to the credit reporting agency.
01/27/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 90044
Web
Sentry recovery and collec states I owe for an apartment I never lived at nor rented. I've tried to dispute it and nothing changed. I lived at XXXX XXXX XXXX XXXX. This is not my account and someone opened this account fraudulently. I need this removed from my credit report
08/30/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • FL
  • 33139
Web
Sentry recover XXXX promised to remove collection account completely from my credit reports and it still shows on the transunion credit report. I have tried numerous times to contact the company as well as dispute it with the credit reporting agency to no avail.
12/28/2023 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NC
  • 27105
Web
The date stated XX/XX/2019, contacted them and the credit bureau XXXX to remove disputed with credit bureaus.This company has me in collections for monies I do not owe at XXXX different properties at dates listed that I did not reside at!
12/26/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89121
Web
There are 3 companies attempting to collect a debt. These accounts were opened fraudulently, never received debt validation, nor a debt verification letter. XXXX XXXX XXXX Sentry Resource Collections XXXX XXXX
01/03/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • KY
  • 409XX
Web Servicemember
I have no idea why this company is reporting to my credit reports. I never received anything in writing indicating any type of amount owed, the right to dispute it, etc.
06/21/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 43228
Web
This is the Fifth time since XXXX that I have requested that Sentry Recovery & CollectionXXXX XXXX XXXX XXXX XXXX # XXXX remove inaccurate accounts on my file.
07/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • CA
  • 90059
Web
I have filed a dispute in regards to the incorrect items on my credit report It has been well over 30 days and I haven't received any investigation results.
11/02/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89104
Web
This company is reporting on my credit report that money is owed to them but I never received a letter to dispute debt.
07/10/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89142
Web
Violation of permissible purpose consent was never given to 3rd party to obtain private information.
02/23/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89106
Web
This company has a debt listed which does not belong to me I want it removed
02/01/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • XXXXX
Web
Didn't receive notice of right to dispute NEVER RECEIVED NOTICE OR LETTER
04/24/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92020
Web
I never recieved the written debt
01/31/2024 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NV
  • 89128
Web
01/26/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89110
Web
12/19/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89113
Web
11/26/2023 No
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89074
Web
11/20/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89147
Web
10/26/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89147
Web
10/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89032
Web
09/30/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92117
Web
09/18/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89113
Web
09/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89032
Web
09/01/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 19111
Web
08/18/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • HI
  • 96819
Web
08/16/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92117
Web
08/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89052
Web
08/13/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92117
Web
07/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30318
Web
06/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89128
Web
05/05/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89119
Web
04/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 95661
Web
04/04/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • 89119
Web Older American, Servicemember
04/01/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92117
Web
03/16/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92117
Web
01/06/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89084
Web
11/22/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89119
Web
09/26/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 94590
Web
09/20/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WA
  • 98406
Web
05/03/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89103
Web
04/28/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89102
Web
04/24/2022 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • NV
  • 89106
Web
04/05/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89101
Web
03/23/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89106
Web
02/23/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • NV
  • 89117
Web
02/04/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89113
Web
01/06/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89104
Web
01/03/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89148
Web
01/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • KS
  • 67410
Web
11/29/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89120
Web
11/08/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89115
Web
09/02/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89121
Web
07/27/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89147
Web
07/07/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IN
  • 46122
Web
05/11/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89115
Web
04/14/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89119
Web
04/13/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89101
Web
03/16/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89104
Web
03/08/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89101
Web
02/24/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89110
Web
02/18/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33177
Web
02/17/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89146
Web
01/21/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89084
Web
12/22/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89104
Web
11/06/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89121
Web
11/03/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89107
Web
10/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89141
Web Servicemember
10/08/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89169
Web
09/30/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89142
Web
09/24/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93550
Web
08/04/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89431
Web
07/21/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92506
Web
03/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NV
  • 89434
Web
10/18/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • NY
  • 11758
Web
08/08/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89123
Referral
07/01/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89166
Web
06/04/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89102
Web
01/28/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89002
Web
01/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • VA
  • 22306
Web
12/22/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89102
Web
11/20/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89139
Web
08/22/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90302
Web
04/04/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89141
Web
03/07/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92088
Web Older American
02/27/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89048
Web
02/14/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32968
Web
12/13/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89015
Web
07/25/2017 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • NV
  • 89120
Phone
07/24/2017 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • NV
  • 89012
Web
07/15/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 95833
Web
05/03/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • NV
  • 89119
Web
04/03/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NV
  • 89032
Referral
10/20/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
Fax
08/04/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89031
Web
02/10/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • NV
  • 89011
Phone
11/10/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NV
  • 89108
Postal mail
07/30/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 92653
Web
06/16/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 94124
Web
02/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IN
  • 46706
Web Older American
02/19/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 92101
Web
02/10/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Indicated committed crime not paying
  • NV
  • 89119
Web
01/29/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NV
  • 89119
Web
01/27/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33165
Web
01/24/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • NV
  • 89193
Web
01/05/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92407
Web Older American
12/06/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • MN
  • 56601
Web
10/08/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • FL
  • 33905
Web
09/16/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NV
  • 89015
Web
09/06/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 92122
Web
09/04/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • NV
  • 89147
Web
08/21/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CO
  • 80220
Web
08/04/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33498
Web
07/25/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89141
Web
07/20/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CO
  • 80220
Web
07/16/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 94560
Web
04/24/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Called after sent written cease of comm
  • NV
  • 89146
Web
02/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 78216
Phone
02/25/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 90025
Web Servicemember
01/07/2014 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • NV
  • 89131
Web
11/30/2013 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • NV
  • 89108
Web
11/07/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • FL
  • 32114
Web
09/26/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89147
Web
09/19/2013 Yes
  • Debt collection
  • Non-federal student loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • MA
  • 02180
Web
07/10/2013 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89169
Web