Second Alliance, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/07/2022 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90015
Web Servicemember
I was called many time by the company about this debt. But I told them this is false information. This was during my time in service. I signed for one class thinking I can study while serving. But when I realized we were going to mission training. I cancel this program through the XXXXXXXX XXXX base of registration for class. But this company still charged me. What surprise me I never took a class with them. More importantly the XXXXXXXX XXXX was in charge of paying class while we are serving, cause this was sign through the XXXXXXXX XXXX. Not at my charge or anything. Also the policy was to cancel if we dont want to go anymore. I cancel within the time required. And now there are framing me for a money that I dont owe them at all. They are some how putting this on my credit report which are getting my score low. Please I need help here to dispute this. This is false accusations.
10/27/2017 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 90604
Web
XXXX/XXXX/XXXX and XXXX/XXXX/XXXX XXXX Collector contacted by place of work. I am unable to receive personal calls at work and was in the middle of a meeting with my boss when the second call was answered. I did get reprimanded for the second call being that it was personal and my boss was present when it was answered. The person on the phone stated that he called this number because I didnt answer my personal cell phone number. He was never given permission to call my office phone.
04/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 92571
Web
In Accordance with the fair credit Reporting act XXXX Account # XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan late for any purpose.
06/13/2016 Yes
  • Debt collection
  • Credit card
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 920XX
Web
calling my family members
02/11/2024 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90220
Web
03/12/2021 Yes
  • Student loan
  • Federal student loan servicing
  • Struggling to repay your loan
  • Can't get other flexible options for repaying your loan
  • CA
  • 94915
Web
11/09/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • ID
  • 83607
Web Older American, Servicemember
07/11/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
Phone Servicemember
12/06/2018 Yes
  • Debt collection
  • Private student loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 94017
Web
01/18/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85387
Web
10/06/2015 Yes
  • Debt collection
  • Non-federal student loan
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 90277
Postal mail
06/23/2015 Yes
  • Student loan
  • Non-federal student loan
  • Can't repay my loan
  • Can't get flexible payment options
  • CA
  • 92513
Web
03/15/2015 Yes
  • Debt collection
  • Non-federal student loan
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 91303
Web
07/22/2014 Yes
  • Student loan
  • Non-federal student loan
  • Can't repay my loan
  • Can't get flexible payment options
  • CA
  • 92253
Web
01/31/2014 Yes
  • Debt collection
  • Non-federal student loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 32224
Web Servicemember
12/26/2013 Yes
  • Debt collection
  • Federal student loan
  • Communication tactics
  • Used obscene/profane/abusive language
  • CA
  • 94402
Web
08/29/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NY
  • 11417
Referral