SEACOAST BANKING CORPORATION OF FLORIDA CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/13/2023	Yes	Checking or savings account Checking account	Managing an account Deposits and withdrawals	FL 34983	Web
A popup blocked from XXXX that alarmed me that my computer was being hacked. I proceeded to call the number on the XXXX XXXX spoke to a XXXX representative he took control of my computer to check who was trying to hack my computer. It showed that a child XXXX site and other XXXX material as well was on my computer. He told me he had to track my computer to see who is hacking my computer that in the meantime call my bank to place a high alert on my account. So, I proceeded to call the toll-free number on the website. I called the bank number and told the bank representative to place my account on high alert. The bank representative told me that a XXXX XXXX dollars has been wired to XXXX at XXXX in the morning. He also told me that these hackers have my social security number as well. He proceeded to tell me that from his findings two banks in my area were involved with this transaction and an investigation within the bank had to be conducted. He proceeded to tell that my money in the bank should be placed encrypted I had to go to the bank and wire XXXX XXXX dollars to another bank address not to talk about it in the bank due to investigation so he gave me the address of another bank as to where to wire the money in the meantime he told me to take a picture of my driver 's license and text it to him to create an account to XXXX. He then instructed me to take XXXX XXXX dollars in cash go to the nearest XXXX XXXX and place the cash in XXXX. After I placed the money in the XXXX machine for some reason it did not feel right so I called the same toll-free number to my bank and explained what was being done. The bank representative told me I was being scammed she took a report over the phone and told me to go to the police to file a report, so I did that. These scammers have my social security number and license number how can I protect my SS and license. Please help me my identity is compromised. The bank told me they can not get my money back.
09/18/2023	Yes	Credit reporting or other personal consumer reports Other personal consumer report	Problem with a company's investigation into an existing issue Difficulty submitting a dispute or getting information about a dispute over the phone	FL 32765	Web
I had a medical issue which incapacitated me for 4 months. During that time, I let my account get overdrawn a couple of times because of auto bills, as I wasn't able to catch them in time in the state I was in. The first overdrafts were paid off, but I was unable to pay the second at the time. The bank ( XXXX XXXX ) had been working with me, but I suddenly received a notice in the mail that I had 1 day to pay off the balance or the account would close, and was unable to in that time. It took me a bit to get re-employed after the medical issue, and I was attempting to open a new account to deposit my paychecks, when I was denied by XXXX separate banks from opening an account. The XXXX said I would be notified within 10 days why I was denied, but I have not received anything from them. A bank XXXX at the second told me that he was not allowed to open an account because there was a problem with XXXX, though he wasn't allowed to even look at any details of the issue. I created an account with XXXX, but the report that I requested wasn't able to be delivered electronically, and said they would send out a paper copy in XXXX business days. I had to do some digging to find the initial problem at XXXX XXXX, as I had not received any information from them after the account closure that my account would be sent to XXXX, and I had never received anything from XXXX until trying to open the new bank account. I was planning on paying the overdraft debt ( with money from my paycheck which now could not be deposited at almost any bank or credit union ), but upon doing research found that I could still be denied a new account at most banks for 5 years even if it was paid off.
07/05/2023	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Confusing or missing disclosures	XXXXX	Web	Servicemember
Was happy customer of XXXX XXXX .bank bought out XX/XX/XXXX by seacoast Bank XXXX I live in XXXX but a Us citizen. Never received debit card?, they promised XXXX XXXX to move money and close acct. Never complied. Tried to do a wire transfer to a friend in XXXX XXXX XXXX XXXX acct nada. Spoke wut various managers over this month including XXXX XXXXXXXX XXXXr manager. Communication very difficult from XXXX as no land lines. Don't even know my acct numbers! My XXXX acct XXXX Thank you
04/21/2023	Yes	Mortgage Other type of mortgage	Struggling to pay mortgage	FL 326XX	Web
In XXXX of XXXX, we closed on a construction loan with XXXX XXXX in FL. Since then, Seacoast bank in FL has bought out XXXX XXXX. Our home was finished and we moved in XX/XX/XXXX. Seacoast bank has yet, after multiple emails and attempts, moved our construction loan into a permanent residential mortgage. Because of this, our payment continues to go up due to loan maturity and penalties that are not our fault. 3 months have passed and Seacoast bank still does nothing.
09/15/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33137	Web
The existence of a derogatory rating on my account is causing me significant concern. I am deeply worried about its potential impact on my credit. It has already resulted in the denial of a recent loan application and an increase in the interest rates on my existing credit accounts. I want to emphasize the severe financial and emotional distress that this negative rating has caused me and will continue to cause until it is resolved.
09/27/2023	No	Mortgage Conventional home mortgage	Trouble during payment process Paying off the loan	FL 32259	Web
XXXX XXXX double registered my mortgage so it appears that there is XXXX mortgages when there is XXXX. Nobody at this bank is able to to give answers as to how this can be corrected so that we can close a sale on this property. My team has made a dozen contacts in the last two weeks and every member of this bank either pretends to be clueless, doesn't speak XXXX or has a non-working phone.
07/05/2023	Yes	Payday loan, title loan, or personal loan Personal line of credit	Problem when making payments	FL 33713	Web	Older American
principal reduction not applied correctly, overcharged interest, see attached document for details requested an audit, got nowhere with request, refused to audit account pg 4 shows where the errors are, with marks in the margin
10/05/2023	Yes	Checking or savings account Other banking product or service	Opening an account Unable to open an account	FL 328XX	Web
I went to try and open a account at seacoast bank and they said that they couldnt not it and I had this same problem the last time and I need to get off your list it not right to put me on this list
01/18/2024	Yes	Mortgage Home equity loan or line of credit (HELOC)	Applying for a mortgage or refinancing an existing mortgage Changes in loan terms during the application process	FL 34429	Referral

01/12/2024	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33437	Web

12/27/2023	Yes	Mortgage Conventional home mortgage	Trouble during payment process Escrow, taxes, or insurance	FL 32608	Web

11/19/2023	Yes	Money transfer, virtual currency, or money service Domestic (US) money transfer	Fraud or scam	FL 32765	Web

09/08/2023	Yes	Checking or savings account Checking account	Closing an account Company closed your account	FL 32618	Postal mail

09/07/2023	Yes	Checking or savings account Checking account	Opening an account Didn't receive terms that were advertised	FL 33063	Referral

07/12/2023	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 32765	Referral

06/26/2023	Yes	Mortgage Conventional home mortgage	Closing on a mortgage	FL 32664	Referral

06/13/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 90302	Web	Servicemember

04/10/2023	Yes	Checking or savings account Checking account	Managing an account Funds not handled or disbursed as instructed	FL 34994	Web