| 03/29/2021 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
Older American |
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I connected with someone on XXXX who had a profile as an instructor at the XXXX XXXX XXXX University in XXXX, Florida and who later went on to say that he was being sent overseas again by the CIA on an undercover assignment for our country. He also said he had made me his sole contact and that his " handler '' would text me information to send to him once he was in XXXX so that he could access the ASA/FMC account and send money through to my credit cards so I could take out cash advances and send them to him via bitcoins for him to conduct the project he was sent on assignment to do. Money started showing up in some of my credit card accounts and I was eventually sent a " promissory agreement '' on what appeared to be real CIA letterhead so I went forward sending bitcoins to him thinking I was helping not only him but our country. Eventually it became clear that it was a scam after all of the money sent through to my credit card accounts was sucked back out after I sent him the funds and did a couple of other things he asked me to do with the money sent through. So I let Bitcoin of America, the bitcoin company that I had purchased all of the bitcoins from and had them sent into the wallets he sent me, by filing a request for assistance from them online so I could get either the money or actual bitcoins back in my possession. They have never responded and that is what this complaint is about. Because I have had no help from them or the credit card companies ( which I will file separate complaints about ) I am stuck with approximately {$100000.00} in debt.
Here are the dates and amounts of the funds sent through to him via Bitcoin of America : XX/XX/2020 -- {$17000.00} ; XX/XX/2020 -- {$4000.00} ; XX/XX/2020 -- {$7500.00} ; XX/XX/2020 -- {$4500.00} ; XX/XX/2020 -- {$7000.00} ; XX/XX/2020 -- {$5000.00} ; XX/XX/2020 -- {$5000.00} ; XX/XX/2020 -- {$5900.00} ; XX/XX/2020 -- {$6000.00} ; XX/XX/2020 -- {$6000.00} ; XX/XX/2020 -- {$3000.00} ; XX/XX/2020 -- {$1600.00} ; XX/XX/2020 -- {$1600.00} ... total = {$58000.00}. I am missing the receipt for another smaller amount I sent through on XX/XX/2020.
The remainder of the debt I incurred involved him having me send a cash transfer to a bank account of someone in Texas that he said was a bitcoin escrow account, buying 5 XXXX and sending them to a shipping company in Illinois that he said would sell them and send him 75 % of the proceeds as bitcoins and 5 or 6 gift cards, 3 of which he had me send the information through to someone who was supposed to be his software developer updating his cell phone software and 2 of which he had me send through to him while he was allegedly on his way home.
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| 09/18/2021 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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Web |
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I am filing a complaint with Bitcoin of America I was scammed out of {$5800.00} XX/XX/2021 I received a phone call saying that they were the US government or US Marshal that they had all of my information they were linking up with the XXXX XXXX Police Department which already had my case they told me that my social security number was compromised and I was going to be arrested or had a warrant out for my arrest they told me I needed to verify my asset immediately and that they would give me a new social security number and transfer all of my assets to a new Social Security wallet which they then sent a text message with a q r code they had me go and withdraw {$5800.00} ( XXXX $ kept getting rejected ) so they let me keep it : ( from my bank and take it to bitcoin of America ATM ( which they said was a assets verification machine ) in the form of cash that they had me remove from my back leaving XXXX $ in each of my checking accounts to keep them open ) they had me stay on the phone with him the whole time ( 3 hour process ) had me the create an account was created with all of my information they had me scan the fake Social Security wallet which was really a Bitcoin of America wallet underneath the QR code scanner on the Bitcoin ofamerica ATM machine as soon as I did. They had me go back out to my car and send them a picture of the receipt with Bitcoin of America to the same text number... .. they then continue to tell me that two XXXX XXXX police officers would be at my house and scan the new q r code- and all of the funds that I entered into that Bitcoin ( ADR ) machine would go back into my XXXX XXXX XXXX account XXXX I have tried to reach my bank but because I pulled the cash out myself, ( via threat ) they're unwilling to help me I have not heard anything back from Bitcoin of America I have filed reports with the police department the Federal Trade Commission for economic crimes unit FBI and numerous other sites like XXXX XXXX ... .without any help tracking down the scammer or returning the funds .... I cant be the only one they did this too. They were very malacious and scammed all the money I had to my name i have XXXX XXXX year old and am being told to leave my home by the end of the month can someone please support my case it cant just be a lost cause! : ( when i went to sign back in to bitcoinofamerica.com it says my phone or account does not exist!
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| 05/21/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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on XX/XX/2023 I was doing my online banking and making credit card payments when a flashing/flickering window popped up on my laptop screen saying do not turn off your computer, your computer has a threat. a number appeared to call immediately and I called because I never saw this before. the person that answered the call stated I was being hacked and my finances were at risk, he asked for my personal information and the amounts of my bank accounts, how many credit cards I have. I said I had about {$4900.00}, he said oh it's {$4000.00} you have available. Per his request, I gave him the name of my credit card and balances, and amounts available to use. He said that {$3500.00} was going to be withdrawn from my checking acct in two hours and I needed to take the money out to protect it from the scammer who was using it for XXXX XXXX subscriptions, if the government would find out then I could get caught and even would go to jail. Gave me a case # XXXX and I was to follow two steps for this hacker to avoid remove the money and to let the government it's not me. XXXX ) I went to my branch, XXXX took out XXXX, deposited for " only verification '' {$2000.00} in a bitcoin machine at XXXX XXXX XXXX, NC. XXXX, {$1400.00} in another, the first one got stuck at XXXX XXXX XXXX, NC. XXXX. I was supposed to get the money back into my bank account or new account in a few minutes, since it is weekend, Monday is the day to have the transfer. I went home and told my son, immediately he told me it was a scam. I should've told him but I was afraid and wanted to resolve this issue. I called this person and did not answer XXXX. My heart ached and started crying for being naive and stupid. I should've known better. I called bitcoin several times, no answer, I left messages, i emailed them too. I called my bank and I was given educational information on how to prevent this to happen in the future. I contacted the 3 credit report bureaus to freeze and protect my identity. I changed my passwords, I am using double authentication for my online accounts. I feel sad and upset. I have heard of these scams and bitcoin money, but I didn't think it would happen to me, not in a million years.
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| 06/17/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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Web |
Older American |
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My computer was hacked on XXXX. An official-looking message took over my screen and I could not work the keys on my computer. I believe it provided a number, which I called and talked to a man who said he was with XXXX. He referred me to what I thought was the Theft and Fraud Dept. of XXXX XXXX XXXX
Another man, who said he was with the Theft and Fraud Dept. of XXXX XXXX XXXX told me that my computer and cell phone had been hacked, that I was not to call anyone, that the funds in my two personal and three ministry accounts at the bank were in jeopardy. I was told to leave immediately and withdraw {$30000.00} in cash, then directed to a XXXX machine, and he walked me though steps to set up a XXXX wallet, which I thought was secure, and deposit the money. From XXXX XXXX XXXX I withdrew a total of {$260000.00} cash from my XXXX XXXX Accounts and two XXXX XXXX investment accounts and put it all in four different Bitcoin machines at these addresses : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The man who said he was with the Theft and Fraud Dept at the bank called XX/XX/XXXX and told me to have my son come over. My son came, I called the man and he told me to hand the phone to my son. He told my son I had been hacked, threatened me and said not to go to the police.
We immediately went to the XXXX, XXXX Police Department and filed an official report with intent to prosecute. XX/XX/XXXX we opened new accounts at the XXXX XXXX XXXX ; we will close the other accounts as soon as pending transactions clear. My son called the secret service, who referred us to the Victim Resource Center, and they referred us to this agency.
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| 11/12/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
Servicemember |
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To Whom It May Concern, I hope this letter finds you well. I am writing to bring to your attention a VERY serious issue that I have been facing with the www.bitcoin.com. In this year of XXXX ( please see attached as evidences ), I wired transferred money of {$25000.00} from my personal bank XXXX XXXX XXXX to XXXX with the help of the scammer. I transferred my virtual money from bitcoin.com to XXXX to invest which is a SCAMMING PLATFORM operating in the United States of America. But when I was about to withdraw all my money with profit this XXXX of 2023, I had been asked by the investment web site to pay about {$200000.00} some sort of fees which I do not have at all before I can get them back. I got a feeling that I got scammed big time! Then, I contacted the SEC telling me thru email ( please see attached proof ) that the XXXX was not legally operated in the United States of America. Unfortunately, this resulted in a significant financial loss for me! The XXXX here in XXXX did not protect the Americans with this scam web site and allowed or lured American residents like me to transfer money and invest to the illegal web site. The www.bitcoin.com MUST NOT ALLOW to engage with the the illegal web site at all that will lure Americans to put their money to. This is TOTALLY UNACCEPTABLE! I demand the www.bitcoin.com to INVESTIGATE and take this case very seriously. If not, I will reach out with the local media and cable for them to do a live investigation about this!
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| 03/19/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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During the early afternoon of XXXX, 2023, I was called by a man identifying himself as an Officer from Customs and Border Protection, in XXXX XXXX. He stated that someone with my name had been receiving XXXX XXXX, stolen packages and $ $ from XXXX and XXXX, and he asked if that was me. When I denied this, he then told me my ID had been breached. Because of this, he said he would pass me onto his colleague, XXXX XXXX, the XXXX Marshall, on XXXX. He told me to expect two Marshalls at my house the next day, that there would be an arrest warrant and that I could spend time in prison. He informed me that I had two options to resolve this issue, firstly, to hire a Criminal Lawyer and obtain Courthouse protection, or secondly, immediately provide money. I was able to withdraw {$5000.00}, then he directed me to a Bitcoin machine at a gas station. I was provided with a bogus QR code via a text message, my personal wallet and instructed to open an account and deposit the money. Later in the evening when I tried to access the XX/XX/XXXXmachine, it failed to recognize my identity, thereby making my money inaccessible. I have emailed back and forth with XX/XX/XXXXand their policy does not support or sympathize with victims of scams and will not refund the money.
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| 08/08/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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Web |
Older American |
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am XXXX XXXX I been scammed from unscrupulous people of {$15.00} XX/XX/2022, taking advantage of my age and lock of knowledge of internet technology They call me with false identity, pretending to be of XXXX supervisor, telling me that all my accounts has been hacked that the scammers have my social security, my bank account and my address.
In order to stop this I have to deposit {$15.00} cash to Bitcoin ATM.other wise I will lose everything including my house.they really scared me.
They took over my cell phone, they did all the transfers from my savings account to my checking account, and told me to get cash from my bank to do the deposit ASAP, that they will put my money back to my account.
This situation has cost me a lot of stress, mental, emotional, physical and Financial. at the point that I had see a XXXX to help me too over come this situation witch i am still struggling at the moment.
Attached is all the evidence.
Thank you in advance for your help.
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| 12/18/2020 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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- Confusing or missing disclosures
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Web |
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I had some winning from XXXX XXXXXX/XX/XXXXbut they only Pay in Bitcoin.I received the Bitcoin.as I am new to this and know nothing about it I tried to sell my Bitcoin.I tried to transfer it from Bitcoin wallet to Bitcoin cash as this seemed the obvious thing to do being a cash XXXX address populated which I entered then it said it sent.it didnt hit my Cash wallet.after speaking to Bitcoin in much detail they say there is nothing they can do! Surely if the address populated and it went somewhere but they dont know where then its sat somewhere! This was over XXXX dollars just vanished and cant be traced or given back?!
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| 02/08/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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Commencing on or about XX/XX/2021, I fell victim to a multilayered scam operation orchestrated by XXXX XXXX ( the Fraudsters or Scammer ) Dba : Deputy of Social Security Administration ( the Scam Company ) with the design, development, manufacture, promoting, marketing, distribution, labeling, and/or sale of illegal and outright fraudulent investment services, all of which aim at contributing to the goal of robbing and defrauding clients, through a predetermined cycle of the clients losses to their gains. The equivalent of XXXX USD was transferred from my wallet utilizing Bitcoin of America services.
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| 12/04/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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- Wrong amount charged or received
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Web |
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CFPB is way to far behind on the level of fraud in crypto to non-sophisticated and lower income individuals. This " Bitcoin of America '' kiosk was in a mall ( XXXX XXXX, XXXX NC ) yesterday. The Bitcoin ( BTC ) price was nearly {$3500.00} above market. How much longer is the US government going to continue supporting the illegal transfer of wealth without taxation and support propping up crypto at the expense of the public?
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| 12/15/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
Older American |
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On XXXX XXXX i fell victim to multi-layered scam operation run by fake officer of the FTC ( the scammer ), which involved me making deposits for a total amount of XXXX USD from my Bitcoin of America account to fraudulent investment firm. I had sent my complaint letter to Bitcoin of America, in which i clearly stated how this scam has affected me personally, psychological and financially.
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| 07/28/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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Commencing on or about XX/XX/2022, I fell victim to two multi-layered scam operations run by XXXX which involved me making deposits for a total amount of XXXX USD from my Bitcoin of America account to fraudulent investment firm ( s )
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| 02/27/2023 |
No |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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Commencing on or around XX/XX/2022, I fell victim to a multi-layered scam operation run by XXXX which involved me making deposits for a total amount of XXXX BTC from my Bitcoin of America account to the fraudulent investment firm.
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| 11/09/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 08/23/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Phone |
Older American |
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| 08/11/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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Web |
Older American |
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| 08/09/2023 |
Yes |
- Checking or savings account
- Savings account
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- Managing an account
- Deposits and withdrawals
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Web |
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| 07/26/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 07/15/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 04/20/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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Web |
Older American, Servicemember |
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| 04/10/2023 |
Yes |
- Checking or savings account
- Other banking product or service
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- Managing an account
- Deposits and withdrawals
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Phone |
Older American |
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| 03/13/2023 |
No |
- Money transfer, virtual currency, or money service
- Virtual currency
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- Wrong amount charged or received
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Phone |
Older American, Servicemember |
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| 02/17/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 02/10/2023 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 10/12/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 05/31/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Domestic (US) money transfer
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Referral |
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| 05/05/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 04/15/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
Older American |
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| 04/15/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Phone |
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| 03/01/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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Phone |
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| 02/10/2022 |
Yes |
- Checking or savings account
- Checking account
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- Managing an account
- Deposits and withdrawals
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Postal mail |
Older American |
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| 02/04/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Web |
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| 12/08/2021 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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Web |
Older American, Servicemember |
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| 09/23/2020 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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Postal mail |
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