RSI Enterprises, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/08/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • XXXXX
 Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX RSI ENTERPRISES ORIGINALLY XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX XX/XX/XXXX Re : Acct # unknown To Whom It May Concern : THIS ACCOUNT IS REPORTING 2 TIMES AS THE SAME ACCOUNT PLUS This letter is regarding a negative inaccurate account or accounts, which you claim I owe your company {$100.00} BEING REPORTED TWICE! SAME ACCOUNT SAME OFFICE. This is a formal notice that your erroneous claimS are now disputed. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, along with the corresponding local state laws. Please provide me with the following : 1. PROOF OF PAYMENT AGREEMENT I MADE WITH YOU RSI ENTERPRISES, NOT XXXX XXXX, which I have no knowledge of anyways. I want a wet ink signature between myself and your company proving I owe YOU this or any debt you have in my name. 2. What the money you say I owe is for? 3. Explain and show me how you calculated what you say I owe? 4. Provide me with copies of any papers that show I agreed to pay what you say I owe : 5. Provide a verification or copy of any judgment if applicable : 6. Identify the original creditor : 7. Prove the statute of Limitations has not expired on this account 8. Show me that you are licensed to collect in my state 9. Provide me with you license numbers and Registered Agent 10. Please note that I am requesting " validation '' that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay you 11. Provide Me The names, addresses, and telephone numbers of each person who personally verified this alleged account, so that I can inquire about how they " verified '' without providing any proof TO ME. 12. Provide the documented proof that you ever gave me notice of the charge off per FCRA LAW 623 ( A ) ( 4 ), 13. Provide the actual charge off date and as stated you must in FCRA LAW 623 ( A ) ( 5 ) " A person who furnishes information to a consumer reporting agency regarding a delinquent account being placed for collection, charged to profit or loss, or subjected to any similar action shall notify the agency of the date of delinquency on the account, which shall be the month and year of the commencement of the delinquency on the account that immediately preceded the action 14. Be advised that the method of validation is hereby requested along with the procedure used to determine the accuracy and completeness 's of the information is hereby requested. As per FTC opinion letter from Attorney General XXXX XXXX. XXXX, you should be aware that a printout of a bill or itemized document does not constitute verification. Additionally, please provide the names, addresses, and telephone numbers of each person who personally verified this alleged account, so that I can inquire about how they " verified '' without providing any proof, bearing my signature? Please also be aware that any negative mark found on my credit reports including ( XXXX, XXXX, XXXX ) from your company or any company that you represent, for a debt that I don't owe, is a violation of the FCRA & FDCPA ; therefore, if you can not validate the debt, you must request that all credit reporting agencies delete the entry. Pending the outcome of my investigation of any evidence that you submit, you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter may result in small claims legal action against your company at my local venue. I would be seeking a minimum of {$1000.00} in damages per violation : " Defamation " Negligent Enablement of Identity Fraud " Violation of Fair Debt Collection Practices Act ( including but not limiting to Section 807-8 ) " Violation of the Fair Credit Reporting Act ( including but not limited to Section 623-b ) Please Note : This notice is an attempt to correct your records, and any information received from you will be collected as evidence should any further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status. My Contact Info is as follows : XXXX XXXX XXXX XXXX
05/02/2017 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27405
 Web
Requested validation by company to include a breakdown of fees including any collection costs and medical charges, an agreement with the client that granted them the authority to collect on this alleged debt, or proof of acquisition by purchase or assignment and authorization under subtitle D of the ARRA, SEC. 1340 1. APPLICATION OF SECURITY PROVISIONS AND PENALTIES TO BUSINESS ASSOCIATES OF COVERED ENTITIES ; and SEC. 13407 ( 1 ) BREACH OF SECURITY, as well as an agreement that bears the signature of the alleged debtor wherein he or she agreed to pay the creditor and as this is a medical account a copy of any HIPAA authorization. The collection company sent a summary of charges in an itemized statement which also pertains HIPAA information without any reference to an agreement between them and the original creditor and without a copy of my signature. I sent via certified mail, received in their office on XXXX / XXXX / XXXX another request for the information or a cease and desist of all reporting information to my credit report. I have not received any additional information and these accounts are still reporting on my credit reports. Copy of letter sent without account numbers and personal information : XXXX / XXXX / XXXX To Whom It May Concern : This letter is being sent to you in response to your recent fraudulent verification of an unknown medical account on my XXXX XXXX , and XXXX reports. This is a notice that your reported claim is disputed. Under the Fair Debt Collections Practices Act ( FDCPA ), I have the right to request validation of the debt. I am requesting proof that I am indeed the party you are reporting on this debt, and there was some contractual obligation, which was binding on me to pay this debt. Please attach copies of : Agreement with your client that granted you the authority to collect on this alleged debt, or proof of acquisition by purchase or assignment and authorization under subtitle D of the ARRA, SEC. 13401. APPLICATION OF SECURITY PROVISIONS AND PENALTIES TO BUSINESS ASSOCIATES OF COVERED ENTITIES ; and SEC. 13407 ( 1 ) BR EACH OF SECURITY. The term breach of security means, with respect to unsecured PHR identifiable health information of an individual in a personal health record, acquisition of such information without the authorization of the individual. Please note that the effective enforcement of penalties against you is under the penalty rules of the Omnibus Final Rule effective XXXX / XXXX / XXXX interpreting and implementing various provisions of the Health Information Technology for Economic an d Clinical Health Act of XXXX ( HITECH Act ) as issued XXXX / XXXX / XXXX Agreement that bears the signature of the alleged debtor wherein he or she agreed to pay the creditor and as this is a medical account a copy of any HIPAA authorization. Please also be advised that this letter is not only a formal dispute, but also a request that you cease and desist any and all reporting activities. Your receipt of this letter will be considered as having granted consent to the taping of any and all telephone calls to me at my home or business by you or your agents or assigns I require compliance with the terms and conditions of this letter within 15 days and a complete withdrawal, in writing, of any report to any Credit Reporting Agency . In the event of noncompliance, I reserve the right to file charges and/or complaints with the XXXX on HIPAA violations and appropriate County, State & Federal authorities, the BBB and d XXXX XXXX XXXX for violations of the FDCPA, FCRA, and Federal and State statutes for fraudulent slander of credit and illegal reporting activities on an account that is time-barred as well as NC medical privacy rules. I also hereby reserve my right to take private civil action against you to recover damages.
07/03/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85213
 Web
In response to a denial of an extension of credit, this consumer checked with one or more consumer reporting agencies and discovered the following : 1. On or about XX/XX/XXXX, RSI Enterprises ( hereinafter RSI ) began furnishing negative information about this consumer to one or more consumer reporting agencies. ( See attached Exhibit B, C & D ) 2. As part of RSIs debt collection activities, RSI furnishes information to consumer reporting agencies. As such, RSI is a person or entity subject to regulation and liability under Section 623 of the Fair Credit Reporting Act ( FCRA ), which imposes a series of duties and prohibitions upon any person or entity that furnishes information to a consumer reporting agency. 3. Section 623 ( a ) ( 7 ) of the FCRA requires that persons or entities such as RSI send to this consumer an initial disclosure informing this consumer that RSI may report information about this consumer to one or more consumer reporting agencies. Additionally, Section 623 ( a ) ( 7 ) of the FCRA requires that this disclosure be provided to this consumer in writing, prior to, or no later than thirty days after RSI furnishes the negative information about this consumer to a consumer reporting agency. 4. In connection with the furnishing of negative information about this consumer to one or more consumer reporting agencies, RSI failed to disclose/notify this consumer in writing that it had furnished negative information to one or more consumer reporting agencies, a practice commonly referred to as debt parking. 5. Notice of the debt and that RSI is reporting it is of particular importance to this consumer, the deprivation of which has caused this consumers character, reputation, and/or credit to be unjustly damaged. 6. The acts and practices of RSI alleged within this complaint caused this consumer to send RSI an initial communication on XX/XX/XXXX via certified mail, return receipt requested. ( See attached Exhibits E & F ) 7. Notwithstanding the five ( 5 ) day Notice requirement imposed upon debt collectors such as RSI, in an effort to show good faith, this consumer extended RSI with a period of thirty ( 30 ) days to respond to this consumers initial communication. ( See attached Exhibit A ) 8. Upon information and belief, this consumers initial communication was accepted and received by RSI on or about XX/XX/XXXX. ( See attached Exhibit F ). 9. Despite this consumers efforts to extend RSI with a reasonable amount of time to respond to this consumers initial communication with substantively admissible facts, it appears that RSI has refused and/or failed to respond to this consumers initial communication. 10. As of the date of this complaint, RSI continues to willfully and maliciously furnish negative information about this consumer to one or more consumer reporting agencies. ( See attached Exhibit B, C & D ) In addition to the foregoing, this consumer does not have in her possession a bonafide record of any transactions executed between RSI and this consumer under the alleged account # ( # XXXX ) reflected on this consumers report. Therefore, it is reasonable for this consumer to believe that RSI has falsely represented to one or more consumer reporting agencies that RSI holds an account belonging to this consumer. Furthermore, in the absence of such a record, it is also reasonable for this consumer to believe that RSI has used this consumers identifying information without authority to manufacture into existence the alleged account ( # XXXX ).
03/27/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 852XX
 Web
Hi, I would like to state that the choice regarding why didnt have an accurate choice pertaining to this / me. The two best choices were 1. Not mine 2. Paid I had to select something and I selected not mine because in essence its not a collection / situation that should have ever been handled this way. This is for XXXX XXXX & I cant say if paid, it wasnt paid by me, could have been by insurance as they cover 100 % of my XXXX XXXX. I told the girl that coding is important because XXXX will deny if you dont code properly which I should never have to do however she was new, she had no idea what I was talking about, and Ive noticed Dr. offices have asked me personally what they should code things at. I called XXXX and told them this, I am very sick and have been seen by several different Drs to try and rule out everything possible, and to start getting this question led me to call XXXX. They said every single Dr. office and XXXX or any XXXX place - any place a patient goes knows that they should never ask this, they have their own direct number to call XXXX if they are clueless and patients do not know one thing about these XXXX codes etc. thats why I was proactive in saying that. When I got the bill I called XXXX XXXX several times and told them to resubmit and contact XXXX. That is not my problem if they didnt / plus they fully argued with me and screamed at me. I was transferred to an actual XXXX, really? A random XXXX of theirs - thats ridiculous, I was told to call customer service which I did and they said they dont handle, told me to call the department that does but wouldnt tell me what it was called and transferred me. I told the person I spoke with the same story and this is their issue and stop sending me statements and threatening me. They are so rude and between the two I can go to are them or XXXX. XXXX has never had this issue and XXXX has so many issues they just bill random or I honestly dont know what their problem is but its basically fraudulent information that effects the patient ( me ). Ive been at XXXX and Ive seen them get a gigantic manual out and look up things and enter in their computer while Im getting XXXX work done. Thats called being resourceful and honest and knowledgeable. I told them how to avoid / correct this and when I got hung up on I had enough. I stopped calling them each Bill I got which is above and beyond on my part. I never was told this was being placed in some collection company either. This is unreal. So being ethical / honest I needed to make sure you understood my selection because I dont want that selection I choice being misunderstood as fraud or not my account. So - as I just started digging in my credit because Im in the middle of a loan modification with my mortgage every single thing is critical on my credit. My car lease was up and for 19 years I have leased 6 cars with the same lender and preapproved with the highest tier and I got flat out denied and I called them and said what is this and why? I of course know my credit is affected by loan modification but never knew this was on there. I disputed with XXXX through the CFPB, through XXXX direct, through XXXX XXXX and their dispute partnership with XXXX and the completed the investigation and as you can see from my attached screen shots they removed from my credit report.
07/15/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • DC
  • 20002
 Web
I received a notice in the mail from the DC Office of Tax and Revenue dated XX/XX/XXXX. I didn't receive that notice until mid-late XXXX through XXXX. The notice was of tax, penalty, and/or interest due ( attached to this complaint ). It said I owed {$5100.00} for unpaid taxes and assessed interest and penalty charges on my District of Columbia Individual Income account for the XXXX tax period. The amount owed was {$3000.00} in taxes, {$1300.00} in interest, and {$760.00} in penalties. I reached out to the customer service line at the office of tax and revenue as this was surely a mistake. I paid DC taxes in XXXX ( my filings are attached to this complaint and were compiled by a CPA ) and I don't know how I can accrue {$1300.00} in interest over XXXX XXXX for something I just found out about -- to reiterate, I was just notified of the penalty this year -- meaning it would appear as if they deliberately waited so it would gain extra interest, etc. After waiting for hours on hold with customer service, I was then redirected to a different number in the collections division. I waited another few hours there only to be told to email a woman named XXXX XXXX about my situation. I've attached our email correspondence as proof, but here 's the gist : XXXX was first emailed by me on XX/XX/XXXX explaining the situation ( that I did file taxes, I did live in DC, and I don't think it's fair to owe interest on something for XXXX years that I just found out about ). I even attached my XXXX filings as proof. I received a response from XXXX on XX/XX/XXXX -- two days later. It was one sentence with little punctuation : " Thank you for the information. When did you move to DC. '' I responded on XX/XX/XXXX less than 30 min. after XXXX 's email letting her know my exact move date as well as my lease for proof of that timeframe. I did not hear back from here. I subsequently followed up XX/XX/XXXX and XX/XX/XXXX but heard nothing back. Fast forward to today. I receive a notice from RSI Enterprises ( document attached ) telling me the DC office of tax and revenue has given them my case for collections. And while I've been waiting to hear back from XXXX and her office, my interest has jumped another $ XXXX to a whopping {$5700.00} owed. My issue here is 3 fold -- 1. ) I paid taxes for XXXX and my tax filings show that. 2. ) Even if I didn't pay taxes for XXXX, it is unfair for me to have to pay XXXX years of interest for a complaint I just heard about in XXXX of XXXX. 3. ) It is unacceptable that, even after I discovered this problem in XXXX, the DC office of revenue has ignored my correspondence and fined me additional interest. I'm sure you've heard it all, but I want to be very clear. I am a XXXX XXXX XXXX female just trying to start my life. I was one year out of college in XXXX. I'm feeling unfairly targeted as 1. ) I don't have a bunch of money, 2. ) I'm being cooperative and trying to figure this out, and 3. ) I fear they're doing this to me because they think I won't have the means or know-how to fight it. Can you please help?
10/17/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 53132
 Web
On XXXX XXXX, XXXX, I had XXXX XXXX at the Wisconsin XXXX XXXX on my XXXX XXXX. Since I was XXXX XXXX XXXX at the time the XXXX was scheduled, I did not sign any contracts or agreements pertaining to the XXXX. I am currently XXXX XXXX XXXX. On XXXX XXXX, XXXX, a bill was received from Wisconsin XXXX XXXX for the aforesaid debt in my name only. My mother immediately contacted the Wisconsin XXXX XXXX and informed them that the invoice was incorrectly put in my name ; as she explained I am a minor. My mother explained that my father is legally responsible for the bill due to the martial settlement agreement from their divorce. She provided the employee with my fathers name, address, and social security number. The employee agreed that putting the invoice in my name was an error and indicated he would email XXXX, and request that the bill be fixed and put my father as the responsible party and have the bill sent to him. On XXXX/XXXX/XXXX, another bill for the aforesaid debt came in my name. My mother again called and again spoke to XXXX. XXXX confirmed the prior conversation and said he will send another email to XXXX to have the bill put in my father 's name and put him as the responsible party. A few minutes later, XXXX contacted my mother and left a voicemail message that the bill/invoice was fixed and my father was listed as the sole responsible party. My mother contacted my father and he admitted he is responsible for paying the medical bill and indicated he would set up a payment plan once he received the invoice from WI XXXX XXXX. A month or so later, my father indicated he had gotten the invoice. I have received no further correspondence from anyone regarding this debt until I received a debt collection letter from RSI enterprises dated XXXX ( that was not received until XXXX/XXXX/XXXX ) indicating I am responsible for the debt. I attempted to call RSI numerous times but they only have a voicemail and require you to leave a message to call them back. Since I do not want them harassing me about a debt that is not mine, I did not leave my contact number nor a message. On XXXX XXXX, XXXX, I sent RSI a certified letter notifying them that I am XXXX XXXX XXXX and that my father is responsible for the debt and provided my father 's name, address, social security number. I also requested proof that I am liable for the debt. At this point, I am seriously concerned that WI XXXX Center and/or RSI have unlawfully damaged my credit, by erroneously putting the debt in my name instead of my father 's name. I have attached copies of the XXXX invoices received from WI XXXX XXXX, the letter from RSI enterprises, and the letter I sent to WI XXXX Center. I am requesting that CFPB not provide either company with my email address or telephone number or the email address and telephone number of my mother ( who I have given permission to have access to the status of this complaint )
09/22/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called after sent written cease of comm
  • DC
  • 20001
 Web
Since XX/XX/XXXXXXXX I have received a 'first ' and 'third ' notice from RSI Enterprises , Inc. in unmarked envelopes regarding an 'outstanding ' debt to XXXX Tax and Revenue for back taxes for a year ( ending XX/XX/XXXX ) in which I did n't live in XXXX. To note I have received no correspondence from the city/district regarding this situation. The envelopes are unmarked. The letters are unprofessional and appear to be a scam ( i.e. grammatical errors. I responded to the first letter with a call, which went unanswered, and an email on XX/XX/XXXX, which also went unanswered. After I received the second ( which they claim is 'third ' letter, on XX/XX/XXXX, I spoke with an RSI XXXX representative, who connected me to the XXXX Office of Tax and Revenue on XX/XX/XXXX. After speaking to the main operating line, I was transferred to the Collections Office. I have been unable to reach anyone in the Collections office, and my calls have gone unanswered and messages unreturned. I have been logging every attempt to reach the Office, and I can provide specifics : XXXX to the Main telephone line at XXXX I spoke to XXXX XXXX, who advised me to speak to your office, informed me that " errors '' regarding the appropriate taxation of XXXX residents who moved to the city at the end of the tax-year is a systemic issue in the department. She recommended that I speak with XXXX XXXX and provided me her number. XX/XX/XXXX to XXXX XXXX at XXXX, and again at XXXX, at which point I left a message with my name, number, and requested a call back. Having received no return call, I again called XXXX XXXX at XXXX on Friday, XX/XX/XXXX, again leaving another message requesting a call back and providing all my information. Having received no call on Monday, I called on Tuesday, XX/XX/XXXX, at XXXX. I was again sent to voicemail, where I left the same message with all requisite information and a request for a return call. I then escalated to calling XXXX XXXX 's number at XXXX on XX/XX/XXXX. The call was not answered. I left a message again providing my information, the history of my attempts to reach the office, and a request a return call. On XX/XX/XXXX, having allowed the 24-hour window for a return call, I again called XXXX XXXX 's number. The call was not picked up, so I again left a message, and indicated would be attempting to contact this office by email, should I not receive a call back by noon today. I want to report this pattern of delay, error, and non-communication practiced by both the XXXX government and its collection agency, RSI Enterprises , Inc . Frankly, the negligence places my credit score, and therefore my financial health in whole, at risk. I am hoping that you can help me.
07/21/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AZ
  • 85048
 Web
NOTICE TO AGENT IS NOTICE TO PRINCIPAL NOTICE TO PRINCIPAL IS NOTICE TO AGENT As a living breathing man I am aware of my unalienable rights which have been infringed upon.I am stopping all communication through medians other than that through Mail as well as a response through the CFPB, I am demanding that you stop all collection activities and that includes reporting anything to my consumer report with the consumer reporting agencies, creditor, and debt collectors. In pursuant to 15 USC 1692C ( C ) Ceasing communication If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt I am refusing to pay the alleged debt, and if once again anytime you communicate with me I demand that it must be through mail if not in pursuant to15 USC 1681q Any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency under false pretenses shall be fined under title 18, imprisoned for not more than 2 years, or both. I never gave anyone written permission ( permissible purpose ) to furnish my information. I am aware of my open end credit plan as defined in 15 USC 1602 ( j ), With that being said i am also aware of my credit file in pursuant to 15 USC 1681 ( g ) and I want to see the transactional history, I want to see my audit trail ( File : 15 USC 1681 ( g ) ) To verify this alleged debt that you are stating me the living person is obligated to pay i demand my audit trail. If you can not verify this in pursuant to 15 USC 1692g validation of debt then its just an allegation and I will hold someone civil liable in pursuant to 15 USC 1692k Send everything to the address below, and once again that is the only medium of communication We will continue speaking through. XXXX XXXX XXXX XXXX XXXX ARIZONA XXXX
08/02/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30024
 Web
I have taken XXXX XXXX XXXX from XXXX XXXX XXXX XXXX on XXXX XXXX they checked my insurance and ask my out of pocket that was full amount of that service, as I was having deductible plan and that was not meet till that time so at the time of service on XX/XX/XXXX, I paid full amount of XXXX $ that was full fee of XXXX XXXX all of sudden I received one mail from RSI Enterprise to collect my debt of XXXX XXXX first I called XXXX XXXX XXXX XXXX to confirm if there is any outstanding as I paid full in advance, they confirmed there is no outstanding and same they confirmermed over the email. then I contacted to Debt Collector company via phone and explained the same, that time they assured me that they are going to work and close the same. second time also I got one, mail from them and did the same. that time XXXX XXXX XXXX XXXX also confirmed that they will make sure to send required docs to Debt collector agency so that I wont get any such collection mails in future. now third time again I got the same letter from RSI Enterprise for the same amount. That executive was not ready to listen to me and blaming me that I am having this debt to pay. again and again I was explaining to her that I already talked to XXXX XXXX XXXX XXXX and there is no due, even if there was a outstanding balance the should reach out to me rather a debt collection company directly but that executive was not ready to listen me. then I took XXXX XXXX XXXX XXXX and RSI over the conference bridge and XXXX XXXX XXXX XXXX billing department explained that there is no due on XXXX XXXX, and she will send this to his manager so that we can send close letter to RSI I am really very frustrated and disappointed due to such irresponsible behaviour of this DEBT collection company and want to take some action against them, Please refer attached email that have attached receipt and confirmation of no dues from XXXX XXXX XXXX XXXX that I send to RSI on XX/XX/XXXX ( Second time )
07/03/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 92653
 Web
I work for XXXX, XXXX, XXXX XXXX XXXX, XXXX. We are a XXXX XXXX XXXX ( XXXX ) firm with XXXX offices and over XXXX employees. This debt collector RSI Enterprises calls our XXXX XXXX, California office daily. I work for our corporate office as well as our XXXX office and I have contacted this company weekly for the last six months asking to have the telephone number removed from their list. When I answer the call it is always a recording and leaves the telephone number ( XXXX ) XXXX as the call back number. I have spoken with several individuals explaining this is a business they are contacting not someone 's personal and/or home phone, and each time I 've given them our main number ( XXXX ) XXXX and the XXXX number ( XXXX ) XXXX, requesting to remove the number from their list, last call on Friday, XXXX XXXX,2017. Today, XXXX XXXX, 2017, the call comes through again, I call the XXXX number above and the male individual by the name of XXXX becomes agitated as I stated I am going to report this business as I 've requested several times to have our business number removed from RSI calling list, as we do not know who they are looking for and it is quite annoying and frustrating to receive these calls so frequently. He became irate and spoke rude and aggressively. Upon checking XXXX XXXX #, he said this number was removed on XX/XX/XXXX, hmm that 's strange. I said yes it is, and if you keep reading you will see I 've called several times to have this problem corrected, and yet RSI continue to call our office, why ca n't someone from this company remove our number so that we can STOP receiving these calls. If you call XXXX 's numbers listed above, you can confirm we are a legitimate business and RSI should be competent enough to successively remove our business number from their list. He hung up on me.
07/01/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21236
 Web
On XX/XX/2023, I received a letter via mail from RSI Enterprises regarding an alleged Medical debt owed to XXXX XXXX XXXX XXXX. The letter claimed I owed a debt of {$120.00} and a second debt of {$170.00} On XX/XX/2023, I sent a letter requesting the debt be verified and for RSI Enterprises to provide the name, address, account number, and the amount owed. I requested additional details about the debt including the age and amount of this debt and a copy of the last billing statement from the original creditor any interest added or payments made since the last billing statement and the legal authorization of this interest. As well as the date the date became delinquent. On XX/XX/2023, I received another letter via mail from RSI Enterprises claiming that the alleged debt was now collectable. The debt collector now claimed the alleged debt amount to be {$280.00}. RSI Enterprises did not provide any of the information I had requested within my rights. They did not validate the debt and the amount had now changed. The debt collector violated CFBP law because they did not provide any information in response to the debt validation letter and were claiming the alleged debt was collectable. On XX/XX/2023, I sent another letter to the debt collector letting them know that they had not validated the alleged debt and were in violation of Federal law. On XX/XX/2023, RSI Enterprises sent me another letter claiming I owe and alleged debt to XXXX XXXX XXXX XXXX XXXX. The letter included a medical statement which contains the wrong address, wrong name and is not my debt. I filling a complaint about this debt collector as they are sending me debt which is inaccurate and have not been able to respond and validate any debt as previously requested
03/10/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 902XX
 Web
Hello! RSI Enterprises is threatening to claim debt collection to a citation issued by XXXX ( XXXX XXXX XXXX XXXX XXXX ) for a supposed photo " stop sign violation '' and a {$100.00} fine ( now {$130.00} after collection fees ) from 2015. I finally received a collections letter dated this month. There is no available proof online that this even occurred, no video of the supposed violation nor of the driver to prove that I was driving. Firstly, I never agreed to pay this debt, therefore this is considered invalid right off the bat. There is not a posted sign at the entrance to this private property park and therefore does not constitute a Legal Contract. Secondly, the laws clearly state that a " promise to pay '' MUST exist before anyone can post to a credit report ... deeming this a false claim on collections. It is illegal for out of state companies to claim collections on private property that are n't legally enforced. When driving on public roads and am cited for a violation, by LAW, the officer must have the suspect sign that claims they will be responsible for any/all debts or fees that are incurred by said violation. Many others have also had this happen to them ; some fight it in court, some just ignore the claims by RSI Inc.. It seems that ignoring the collection letters is completely valid due to their acting on illegal collections and because there are no DMV restrictions or appearance on credit reports ... just proving even further that this a scam run by XXXX. Thanks for submitting this company and hopefully we can fight to take them down with everyone else that has had these illegal debt collections sent to them.
06/21/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • DC
  • 20009
 Web
I got a letter today, XX/XX/XXXX, from RSI enterprises inc., saying that it was attempting to collect a debt from the DC office of tax and revenue. It says that I owe {$4900.00} for a tax period end date on XX/XX/XXXX. It then directs me to pay online XXXX. The issues include:XXXX I did not live in Washington, D.C. during the XX/XX/XXXX tax year, so I do not owe this debt. I would attach a receipt for my XX/XX/XXXX state tax return for the state where I was living, but I do n't want to give RSI more of my personal information. XXXX. If this even is a legitimate debt collector with bad data, and not an outright scammer, a ) this is the XXXX I 've heard about this issue -- has this hurt my credit because they notified me 5 years after the data error was made? b XXXX it says the principle was {$2400.00}, the interest is XXXX, and the penalties are {$600.00} -- they essentially XXXX the supposed debt? No wonder they did n't try and tell me sooner that they thought I owed this -- they could charge more interest/fees. XXXX. I am split on whether or not this is even a legitimate debt collector. " OfficialPayments.com '' is the most scammy sounding website I 've ever heard of. This is exactly what scammers do to try and trick people -- send official looking letters with threats of owed money, and then tell them to send money through sketchy .com websites. XXXX. The letter includes a logo for the " XXXX. '' If RSI Enterprises, inc. is actually a member -- they would have a ) a legitimate website, b XXXX better data. If they are a member of the " XXXX, '' they should be kicked out.
02/16/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 276XX
 Web
I received a written notification from RSI Enterprises , Inc. dated XX/XX/XXXX for " DC Office of Tax and Revenue ( OTR ) -Past Due Account ''. The letter includes my personal information and Tax Account Number, as well as the following : Tax Type : Individual Tax Period End Date : XX/XX/XXXX Principal Amount Due : {$670.00} Interest Due : {$380.00} Penalties Due : {$290.00} Total Amount Due : {$1300.00} The letter only states that " this tax liability has been assigned to RSI Enterprises , Inc. by the District of Columbia, Office of Tax and Revenue, for collection. '' It then states that I owe the above total amount, plus additional interest, charges and late fees, with ZERO information as to what this past due fee pertains to. There is no information regarding my option to dispute this claim, and only instructs to submit payment to the debt collector agency. I have lived in North Carolina since XXXX, and have no idea where this is coming from. I have the right to know what " debt '' I'm paying before blindly sending a lot of money I don't have to a debt collector. Of further frustration, I guess I will have to collect " additional debt '' in the form of late fees for every day I have to wait to receive more information. I hate how people are put in this situation when I've genuinely never avoided paying taxes, and get hit with a surprise like this with no chance to understand or plead my case. Hoping someone can help. Thank you!
07/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • OK
  • 730XX
 Web
On Sunday, XX/XX/XXXX ( exhibit A ), a collection agency called RSI enterprises has violated FDCPA/FCRA as well as Federal Criminal Law by unlawfully changing my Address on my XXXX Credit File to one I have no past or present connection to ( in the state of Virginia where I have never lived ), but is conveniently within driving distance from their office and within the same state / Jurisdiction ( Virginia ). This was certainly done for the purpose of gaining leverage on a Collection by surreptitiously & deceptively filing for & obtaining a judgement against me in their local court on a wrongful collection just before the 2 year statute would have expired and in my absence ( since fraudulent address would ensure that I would never be notified of the court summons ). Their attempt was thwarted as I caught this infraction right away ( by XXXX alert system ) and reported the address change as fraud. XXXX then deleted the fraudulent address change from my file along with the wrongful collection ( Exhibit B ) On XXXX XXXX, XXXX I alerted RSI of the address fraud committed by them and requested they take appropriate action. On XX/XX/XXXX they finally replied ( exhibit C ) denying any accountability for the infraction, blaming it on a automatic computer system glitch ( contrary to XXXX informing me otherwise, that a human at RSI Enterprises had to enter this information manually in order for this false address change to take place )
05/18/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • XXXXX
 Web Older American
I received a notice of attempting to collect an alleged debt to XXXX XXXX XXXX, by RSI Enterprises , Inc ; XXXX XXXX ; XXXX, A, dated XX/XX/XXXX. This letter arrived in my mailbox at the beginning of XX/XX/XXXX. It is alleged that I owe an amount of {$10.00} resulting from an alleged service dating back to XX/XX/XXXX. As per my attached letter to RSI, I was never told of an amount owing, nor was there an invoice furnished, nor a statement ; I am totally perplexed. I find it unacceptable that RSI accepts an account for collection without making any attempt to verify the validity of said account. I call this shooting in the dark. As it turns out, someone jumped the gun, in the meantime, and reported me to the credit bureaus. I found out today, that my FICO score of XXXX was ducked by three points down to XXXX ( XXXX ) and XXXX ( XXXX, account 28 years and NEVER been late ), respectively. All that without any communications whatsoever beforehand. Shameful conduct. Why companies like XXXX XXXX, for example, do not advise their clients before the procedure that there is a co- payment, is totally unclear to me. The way it is now, seemingly, is that a third party ( the provider ) makes a contract with XXXX and the client pays, even though there might not be a contract at all. XXXX XXXX could charge whatever they like and then demand payment, or else. It's almost like giving them a password to one 's bank account.
03/29/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85756
 Web Servicemember
On XX/XX/2021 I contacted RSI Enterprises about a derogatory remark on my credit report. I had made arrangements to pay the medical debt owed to be deducted automatically form my bank account. The final payment of {$470.00} to be drafted from my checking account on XX/XX/2021. I asked for a supervisor and I was denied to be transferred and was not given a reason. After repeated attempts I was routed to a supervisor and presented my question as to when the derogatory mark on my credit would be removed. The supervisor stated that they can not remove the derogatory remark form my credit " just for the mere fact that I had paid the debt in full '' She repeatedly stated that full payment did not mean I was clear. I had made payment arrangements and it was my understanding the balance I was paying was with the intent the collection was to be removed from my credit. I am working on a loan application and due to the point loss you acquired when this hit, it is hindering my credit and my ability to qualify for a Mortgage. Being a Veteran and having served overseas during war time and continue to serve my Country, it is unconscionable to me that a small medical collection can hinder my ability to obtain Mortgage financing especially when I had made arrangements to pay the debt in full. It is my hope that RSI Enterprises will do the right thing and delete their collection from my credit profile with the bureaus.
05/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 95134
 Web
This is a direct confirmation that I have tried for a number of times to find a resolution with this company in regards to fraudulently charged account they are reporting but to my surprise this company still insist on reporting these accounts even after providing detailed proof that I am a VICTIM OF IDENTITY FRAUD and DID NOT BENEFIT with anything whatsoever from the charges in these accounts. RSI ENTERPRISES-RSIMD, Account # XXXX, Date Opened XX/XX/XXXX- Original Creditor XXXX XXXX XXXX XXXX XXXX . This account is fraudulent, I still wonder why are you reporting, contrary to that law that state : Fraudulent accounts to be removed within 4 days from receiving a proof. PLEASE DELETE ASAP This is my final intent to resolve since I have all the documents ready to file a lawsuit against this company. I first disputed this fraudulent account with them on XX/XX/XXXX but to my surprise, they responded by even duplicating some of the accounts and Affecting my credit score even higher than before my dispute. Yet another final time before the court of law, The following accounts are Fraudulent and require removal from my report : I am attaching : 1. My earlier Dispute letter to them at XX/XX/XXXX 2. mY FTC report 3. My small claims form in case they fail to remove these fraudulent accounts
10/19/2016 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85138
 Web
I contacted the debt company to explain to the agency that the last time I spoke with XXXX XXXX, I asked them to resend my bill to my new secondary insurance. The associate stated to me that I never requested that. That is not true, I did request to have the bill sent over to my new secondary insurance over the phone, and I also requested it at my last office visit when they told me I had a balance.. It never was sent to my secondary insurance, instead it was sent to collections, and I found out about it through a credit report alert. And now because my secondary insurance did not receive it on time, I am battling with them to review a claim to pay the amount in full. When I asked the lady at the collections department to send it over to my secondary insurance, she told me it was already sent, and that is the amount I have to pay ... Which was a lie! It was never sent. I want this collection removed from my credit report. I will deal with the secondary insurance claim on my own and whatever is left over after my secondary insurance reviews it, I will pay in full at that time. A medical company can not deny sending something to a secondary insurance, and I do not appreciate being lied about the bill being sent to my secondary insurance in an effort to collect money upfront.
04/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85716
 Web
Early XXXX XXXX Contacted original creditor, XXXX XXXX XXXX , and asked for account to be moved back in their possession, they agreed, and a payment plan was set up. Agent with original creditor assured that RSI enterprises would no longer have my account, that they would notify RSI enterprises, and that the system of RSI Enterprises would be would be updated within 2 weeks. XXXX : RSI enterprises continues to falsely report that my account is still in their possession as a derogatory collections account. XXXX has removed this from my account and Transunion is unable to dispute. XXXX is pending. Under the FCRA, this is false information and is illegal for them to continue reporting as if my account is still in their possession. I WILL NOT attempt to contact RSI enterprises directly out of fear of humiliation, harassment, and retaliation which was experienced by contacting this company before. I have a history of harassment, humiliation, and retaliation with RSI enterprises from an account in the past. To keep from further mental anguish from this company I REFUSE to contact them directly. It is my right to have my credit reported accurately and efficiently. Both of which, RSI enterprises is failing to do.
02/13/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 85249
 Web
This " company '' has been calling my home for months, using various numbers, leaving messages saying that someone here ( no name provided ) owes money and it's an attempt to collect a debt. They claim to be from RSI Enterprises. My husband and I have made repeated attempts to contact them and have either been put on hold immediately upon answering and left on hold for up to an hour before we hung up or the calls disconnect as soon as answered or they say to leave a message, which we will not because we don't want to fuel the fire. As far as we know, we do not owe anyone money for anything. We have received NO correspondence from anyone stating otherwise. It seems that after nearly a year, we would have been turned over to a collection agency that would provide a letter or it would be put on our credit and nothing of the sort has happened. I would like them to STOP calling me if they have no intention of stating what the matter is or sending me a letter to tell me rather than play games with me.
06/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • XXXXX
 Web Servicemember
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of my privacy with my consumer report, since I control what is listed and what is not. In the event that any accounts are reported without my written consent, that is considered identity theft. This is a violation of both 15 U.S. Code 1681b ( 2 ) and 15 U.S. Code 1681c-2. This leads way to civil liability against the credit reporting agency for negligent and willful noncompliance under15 U.S. Code 1681n, which allows for {$1000.00} per violation, for account listed without my expressed written consent.
03/10/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 91001
 Web
In XX/XX/2019 I visited visited my doctor using my health insurance. In XX/XX/2019 I became unemployed and reached out to their billing office after receiving a bill from XXXX XXXX XXXX XXXX which did not specify the reason for the outstanding charges and because I had also become unemployed and the {$50.00} debt was a burden and couldnt pay in full. However, I never received a call or email back. In XX/XX/2019 i received another notice and paid {$25.00} of the {$50.00} owed because i was still unemployed. In XX/XX/2019, I received an email indicating my payment plan was completed and No further payments needed to be made. I am now, again getting charged {$25.00} by RSI Enterprise , Inc on behalf of XXXX XXXX XXXX XXXX but unsure for which account but assuming for the same one since they reference a service date of XX/XX/2019. This collection was sent to RSI on XX/XX/2019. My original account number with XXXX XXXX XXXX XXXX was XXXX. RFI reference number is XXXX
09/21/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AZ
  • 85331
 Web
While attempting to purchase a house this month the mortgage company found an account in collections. The amount was less than {$30.00} and has currently been in collections for 10 months. We have never been contacted. No phone calls or letters. In other words we did not know that we owed money or were in collections. The lender and I contacted the collection agency to try to resolve the issue. They claimed that have sent " numerous '' letters to us and none of them have been returned. They are using an address that we have not lived for 7 years. That fact was of no interest to them. They were not willing to help us remove the account even if we paid it off. How do we prove whether they had mail returned to them or not? How can we possibly prove that they have never called us? They can have no recorded calls with us, as we have never spoken to them. All we can prove is that they had an address that was outdated by 7 years.
09/07/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AZ
  • 85021
 Web
On XX/XX/2023 I submitted a dispute to XXXX regarding an improper collections reporting on my credit report. I submitted a letter from my health insurer indicating that the collections was pending a claims payment and I was not responsible for the payment. The collections agency is improperly reporting the claim even though they are aware that I am not responsible for payment and my insurer is paying the claim. I spoke with an XXXX agent on the same day to confirm that I submitted the dispute and paperwork. XXXX resolved the dispute on XX/XX/2023 and stated the collections was accurate. I am not sure what else to do as I submitted everything showing that I am not responsible for the collections. XXXX 's site does not allow me to locate the contents of my dispute and I did not receive a copy of my dispute for my records. XXXX continues to report the collections even though they were provided the necessary information to remove it.
09/07/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CO
  • 80209
 Web
I sent RSI a validation letter in XX/XX/2021 ( attached ). Their response in XX/XX/2021 ( attached ) was stating that they do not need to provide any validation to except the name and amounts. There is a few problems with the verification that was sent. First- there is a HIPAA violation- they could not provide me, as I requested in original validation letter, a signed HIPAA form by me, releasing XXXX XXXX XXXX to release any medical information, as you can see there is all my medical information on the forms that they received, that is CLEARLY violating HIPAA privacy laws. ( which by law they MUST REMOVE THIS IMMEDIATELY ) Secondly-the so called validation they sent me are very detailed statements that were addressed to me, however the amount owed is {$0.00}!! Therefore, not only are you violating HIPAA, You are now violating FCRA laws. THERE IS NO AMOUNT DUE! I will be reporting both to HIPAA for both their violations.
02/15/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MS
  • 39213
 Web
On XX/XX/XXXX I initially filed a claim with the CPFB against RSI Enterprises in response to RSI sending validation showing that I owed the debt. Pursuant to 12 CFR 1006.18 a, A debt collector must not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Since then, these crooks have deleted my account attempting to cover up their deception. On XX/XX/XXXX, I sent a letter with an attached invoice for this violation. RSI responded by stating that I do not have an account with them. I called as suggested by the letter that I received on XXXX XXXX, XXXX, and there was still no resolution. My rights were violated as a consumer and I will settle for nothing less than what is owed to me. If this is not resolved then I will take this report, which is an attempt to resolve, to federal court.
10/19/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MS
  • 39213
 Web
I received a red light citation from the city of XXXX XXXX, Al red light safety program alleging that I had ran a traffic light. The date of the violation showed as XX/XX/2022. I also received instructions that advised me that if I provided information identifying another, which I did in addition to the police report that was done prior to this ticket being issue. I provided this information to the company on XX/XX/2022 via us mail and it was confirmed that it was received. Though the police report clearly says that my tag was stolen and on the instructions that were provided to me said that if I would provide the given information it would be transferred to the correct party. This was not the case. This corporation fraudulently sold a debt that is not mine to a debt collector tarnishing my name in addition to committing fraud.
05/25/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75253
 Web
I have recently tried to fix my credit. There was a collection of {$99.00} that XXXX XXXX XXXX XXXX said that I owed. It was sent to RSI Enterprise collection agency. It went against my credit back in XX/XX/XXXX .... It is now XX/XX/XXXX, and I found out that my insurance paid it, so I disputed it on ALL 3 Credit Bureaus. The Bureaus declared it was paid, so they removed it from ALL 3 Bureaus. 2 days after the Bureaus removed it from my credit, I got 3 more bills from the collection agency saying I now owe a 1 ) XXXX bill, 2 ) {$98.00} bill, and 3 ) {$19.00} bill, that totals {$130.00}. I haven't received ANY BILLS from this collection agency since XX/XX/XXXX or so ... .I haven't been to that doctor since XX/XX/XXXX. How can the collection agency pull NEW BILLS out of the air. I believe it is fraud, but can't prove it
05/17/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 327XX
 Web Servicemember
I have written the company on three different occasions asking them to correct this error. XX/XX/XXXX , XX/XX/XXXX , XX/XX/XXXX . This is company is trying to collect money from me that I do not owe. They have reported XXXX different accounts with the credit bureaus. They have failed to provide a copy of any alleged contract or other instrument bearing my signature and I will be filing a smalls claims action against this company and will be seeking a minimum of {$1000.00} in damages per violation for : 1. ) Defamation 2. ) Negligent Enablement of Identity Fraud 3. ) Violation of the Fair Debt Collection Practices Act ( including but not limited to Section 807-8 ) 4. ) Violation of the Fair Credit Reporting Act ( including but not limited to Section 623-b )
07/13/2017 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85705
 Web
the original debt was to XXXX XXXX XXXX in XXXX and they were instructed to submit the claim to insurance company. the original claim was denied but in XXXX the claim was accepted by XXXX insurance. ask XXXX XXXX to resubmit. i also ask them for a complete statement of charges which they never provided. i made several payments and then they quit billing me. about 6 months later RSI ENTERPRISES sent me a notice they had a unpaid debt. payments that i had made to XXXX XXXX XXXX had not been credited. i am ask for a statement. finally in XXXX they sent a statement and verified that payments had not been made. now they have just completely quit billing me and have not sent me a statement since XX/XX/XXXX.
06/11/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 303XX
 Web
Received notification in XXXX 2019 of an outstanding balance from RSI Enterprises and contacted company in order to gather more information. Paid 1/2 of the medical debt ( {$250.00} of the {$490.00} total debt ) owed to XXXX XXXX over the phone on XX/XX/19 and then paid the remainder ( {$240.00} ) on XX/XX/19. On XX/XX/19 the account is still on my report and is also showing as open. This is hurting my credit score and also hindering me from home purchase. I contacted RSI on XX/XX/XXXX and was informed they would remove the account and send record. The document sent is misleading and I can not confirm if the account has been deleted from my credit report.
12/05/2019 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 91001
 Web
This particular account situation that is lately filing on my own credit document has a seriously unfavorable relation to my personal ability to obtain a present loan application. I highly recommend you generate verification that Credit Union has been reported completely in accordance with the Fair Credit Reporting Act regulations, it's really a serious problem to misreport. Moreconfirmation of the aforesaid item too. My proper request mustover, I was never 30 days/60 days/120 days late in any of my payments and I'm not greatly tuned in to the date opened so I prefer to ask you be investigated as soon as possible and confirmed to be correct. Thanks!
08/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 911XX
 Web
XXXX showing two medical collections listed by RSI for {$780.00} and {$500.00} RSI stated to me that the collections submitted by XXXX to them was for x spouse and do not belong to me i was not the patient I spoke To accounting at XXXX XXXX who stated she could not call RSI to tell them the bills did not belong to me however RSI says they cant remove unless XXXX calls them as they couldnt verify I was really XXXX XXXX even though RSI stated i was not the patient they still needed XXXX to call XXXX said finally said they would call to remove but haven't i have disputed with XXXX but they still have not removed these two accounts.
05/29/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • CA
  • 90025
 Web
I received a ticket by XXXX XXXX XXXX XXXX for stopping in the incorrect spot for an obstructed stop sign. On the ticket, it said in the fine print that it was not a legal law enforcement agency and that I was not obligated to pay. Then, they sent it to the debt collector. When I called the debt collector - RSI Enterprises , Inc - to inquire about next steps and whether I was obligated to pay, they hung up on me twice in a row without answering my question. I am concerned about whether this is legal/real, and I couldn't get an answer, because the woman got mad when I asked and hung up the phone twice in a row.
02/25/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 85044
 Web
This company which I have " NO CONTRACT '' with has no legal right to collect on this said debt. Reporting of the debt is a violation of the FCRA. Section 623 ( a ) ( 2 ), Section 623 ( a ) ( 1 ) ( B ), and Section 623 ( b ) ( 1 ) ( E ). Please provide me with a true and certified copy of the complete audit trail/Certified Final Forensic Internal Audit of said account. Furthermore, in order for this company to validate the debt, please provide verification through audit certification of debt entry in accordance with G.A.A.P., I.F.R.S., in accordance with basel 3 accord and U.N.C.I.T.R.A.L Conventions.
12/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85248
 Web
I have an old account with RSI enterprise that was opened on XX/XX/2019 in which I never received a bill. No one tried to contact me or let me know that I owed on this account. I called them when I noticed that my credit score had dropped. They then told me that I owed on an old account. I asked them which address they were sending the bills to and it was not an address in which I had resided at. I agreed to pay the debt if they deleted the collection record which they did not. I am now trying to purchase a home and this derogatory mark on my credit is have a negative impact on my credit score.
03/31/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 22202
 Web Servicemember
On XXXX XXXX I received a letter from a debt collection agency, RSI Enterprises XXXX Inc., located at XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, VA XXXX about a supposed debt owed to the XXXX. I do not owe any debt to the XXXX government and had never before received any information that any type of debt was owed. I have never been a resident of XXXX and only lived in XXXX while assigned to the XXXX in Virginia as a military member ( my state of residence was not XXXX and has never been XXXX ). I also do not own any real estate in XXXX.
08/03/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85032
 Web
RSI Enterprises , Inc is attempting to collect a medical debt ( {$59.00} - XXXX 2011 ) that is not mine and have failed to provide any legitimate documentation on the false debt. Not only is RSI Enterprises , Inc fraudulently attempting to collect an erroneous debt, but they have falsely reported this to all 3 credit agencies causing a significant decrease in my overall credit score. This predatory collection agency has violated the Fair Debt Collection Practices Act on all levels and I would like this resolved ASAP.
03/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85224
 Web
I had gone into to a minute clinic to receive some treatment as I was experiencing some discomfort in XXXX. There was never any request for lab work nor was I disclosed any additional charges. Now they have reported collections in all three credit bureau an unpaid balance for l tests that I never agreed too nor knew was being billed for. They have taken advantage and when I have tried disputing have not gotten any resolution. I have also sent them a letter back on XX/XX/21 that they have yet to respond too as well.
05/16/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • XXXXX
 Web
A robo call comes in several times a week that disconnects if the phone is answered and only leaves a recorded message. The incoming number caller ID is different everytime they call. The message identifies the caller as Rsi Enterprises inc claiming it is trying to collect a debt. I have no debt and do not know this entity. Several years ago my family information was compromised and someone tried to file a tax return. These calls started shortly after that. So this could be related to the same criminal activity.
03/29/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85756
 Web Servicemember
I reviewed my credit and saw 3 derogatory remarks from the same company for debts I had paid in full, there were no settlement amounts, the debts were paid in full. After contacting the company I was unable to contact a supervisor and I was denied the opportunity to clarify why the negative remarks had not been removed. The derogative remarks were posted two months after I had paid the debts via automatic bank drafts. the amounts were as follows : {$120.00} {$180.00} {$170.00}
07/06/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21136
 Web
Received multiple communications from RSI Enterprises IncXXXX XXXX XXXX XXXX XXXX, VA XXXX ; XXXX They keep sending threatening letters to my XXXX XXXX son who is clearly a XXXX. We do not recognize the debt they are trying to collect ( {$160.00} ) and we have disputed it and told them that they are trying to collect from a minor. They continue to send harassing letters nonetheless - the last one of which is dated XX/XX/2023. Please get them to stop harassing my son.
02/12/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90048
 Web
I have disputed XXXX XXXX Ref # XXXXwith the credit bureaus and requested debt validation for this account. To date, I have not received proper debt validation documents and this company is depriving me of my rights. Furthermore, why would XXXX and XXXX delete this account if this account is verifiable and correct? I sent a letter requesting debt validation XX/XX/ 2017 and never heard from them. Attached to this complaint is a copy of the letter I sent this company.
07/01/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 647XX
 Web
I received no letters from this RSI ENTERPRISES it wasn't until it showed up on my credit report that i was even aware of it. I've contacted the company asking for proof of ownership as well as an itemized list of the bill. They have failed to provide any information, in fact the few times I've called to fix this they just tell me that I owe the money and have no choice but to pay.
12/03/2015 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Indicated committed crime not paying
  • TX
  • 79936
 Web
did received a payment notice from collecting agency RSI ENTERPRISE, INC for the amount of {$110.00} due for service non received at XXXX Texas to clarify that XXXX XXXX XXXX XXXX is Under investigation for insurance fraud .complain filed by myself to Texas XXXX pratics askin RSI stay out of my life till the above is resolved also a letter of complain XXXX was filed XX/XX/XXXX 2015
04/06/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • WI
  • 531XX
 Web
I get a phone call from this company at least once per week. The message says 'we are a debt collection agency. Call immediately regarding an outstanding debt '. I have no outstanding debts!! I refuse to call this company back, because I think it is a scam and I don't want to talk to them. I went to the XXXX to look this company up and there are many, many such complaints.
10/28/2017 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 79936
 Web
This amount was charged off I 'm harrased over this debt I need it deleted or else I will sue the company a XXXX charge them a fee of XXXX XXXX dollars a day for holding my info. I have no contract with them what so ever and they are holding my information which is considered identity theft. Will also contact FTC, Attorney GENERAL and BBB. False and Misleading statements
11/05/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85249
 Web
There is a medical bill that was added to my credit report that I never received notice that money was due. I was not made aware of this until it hit my credit. I want this removed off my report. Once I was made aware of the collection I paid it right away had they sent me a bill or statement it would have been paid then. I want this off now RSI Enterprises-RSIMD XXXX
10/01/2022 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 900XX
 Web
I have contacted this creditor multiple times to have this account removed from my credit because me and the creditor RSI Enterprises INC came to a settlement agreement in which I paid {$370.00} to have this collection removed from XXXX credit report several months ago. The agent I spoke to name is XXXX and her direct line is XXXX
06/25/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85297
 Web Servicemember
I was not aware debt was owed because the company & collector had the wrong address. No phone calls were made to me about the debt either. As soon as I noticed it on my credit report, I called the collector, paid the balance in full and they agreed to delete it from all credit bureaus. See the latter attached dated XX/XX/2022.
03/28/2017 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WI
  • 53202
 Web
RSI Enterprises contacted me to collect upon a debt that is ; a. invalid b. not within their rights to collect on upon asking RSI for verification via U.S. certified mail, I received a response that does not fit the burden of proof for such a debt. RSI at this time has continued their collection efforts on this invalid debt.
12/13/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 85040
 Web
On XX/XX/2018 at XXXX we received an automated call from RSI ENTERPRISES requesting a call back to XXXX about a debt collection. At XXXX we called and spoke to operator XXXX to ask for our number removed. Unfortunately she could not pinpoint the number as the automated call did not dial our main numbers
08/19/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90008
 Web
RSI Enterprises continue to call my home early in the morning up until late night from various different numbers, they leave a message advising that they are a Debt Collector. I have not spoken with them but I do not have any business with them and would like them to discontinue calling my phone number
10/10/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 79912
 Web
This debt was not owed bc they said it was paid the co- pay and Im insured through them. Its not mine and I demand it off collection immediately. If its not off I will sue them and be in the tv. Exposing them and during them to the fullest. I demand it off my credit. I want it off with XXXX and XXXX
01/28/2016 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 864XX
 Web
RSI ENTERPRISES IS TRYING TO COLLECT XXXX DEBT FROM XXXX XXXX XXXX, THAT HAS A BALANCE OF XXXX THEY HAVE ENTERED XXXX SEPARTE COLLECTION REPORTS OF XXXX,XXXX,XXXX AS OWED ACCOUNTS. I HAVE A STATEMENT FROM XXXX XXXX SHOWING XXXX, THIS BALANCE IS FROM MY HEALTH INSURANCE COMPANY FAILURE TO PAY THEM.
06/06/2021 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • TX
  • 79912
 Web
RSI Enterprises XXXX XXXX. XXXX XXXX XXXX, AZ XXXX Account no : XXXX Amount {$130.00} Date : XXXX I told them that is wasnt mine and they need it to take me out of collection if its not yours it should be off like the law says. If its not i will file a small claims court.
03/08/2021 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 79938
 Web
I am choosing to settle this debt with original creditor XXXX XXXX XXXX, I know that its their obligation to assist me with this matter since they are a nonprofit organization they must help please cease and desist all collections activities and stop reporting this mess.
04/11/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85258
 Web
My small business phone receives messages from RSI Enterprises at least twice a month stating that they are calling about dept collection. I am trying to conduct my business and these messages are being relayed to my employees that answer the phone continuously.
07/04/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89084
 Web
RSI Enterprises - XXXX Account number : XXXX Collection opened - XX/XX/2018 Amount - {$370.00} This debt is not mine. Ive contacted this agency numerous times and provided them all my information but they still fail to remove this report from my credit.
02/08/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85303
 Web
I continue to receive calls and voice mails from this collection agency and I have told them repeatedly I do not know the person they are looking for. This is a new home phone number that I recently received.
05/01/2018 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KS
  • 66062
 Web
RSI Enterprises has violated 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
01/27/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85143
 Web
Paid {$160.00} on a medical bill, I was told by Paying the account it would be removed from my credit report, it's been 4 months and it still shows on my report RSI, XXXX Confirmation number XXXX
03/31/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85255
 Web
XXXX XXXX is reporting a fraudulent account on my credit files that is not mine, causing damage to my credit. Account # XXXX is not mine and should be removed from my credit files immediately.
11/28/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 85122
 Web
In a recent review of my credit report, it has some to my attention I have a derogatory debt on my credit report and I do not know what this is about.
11/03/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 85208
 Web Older American, Servicemember
unsolicited recorded call for dept collection. my number is on the do not call list, and have no outstanding consumer dept. Company name is RSI XXXX
12/03/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NV
  • 89117
 Web
There are a couple items listed on my credit file which are unknown, several times I have disputed with no response. Please help assist me.
06/21/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • TX
  • 763XX
 Web Servicemember
Multiple letters sent with copy of discharge order. Company has not responded to multiple request to remove debt from credit bureaus.
12/08/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85750
 Web
RSI Enterprises has not reported a payment I made in XXXX of 2014 to the credit agencies and this has affected my credit rating.
07/06/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 91770
 Web
Company placed a COLLECTION notification on my credit report even though I paid full amount.
06/25/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 856XX
 Web
this is a cell phone number and when I answer they say it is regarding a debt of XXXX XXXX
01/31/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • NM
  • 875XX
 Web
We have NO debts, but get frequent calls from RSI Enterprises , Inc. XXXX
09/29/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 79938
 Web
I never received information regarding debt and it is not valid debt.
02/06/2024 Yes
  • Debt collection
  • Credit card debt
  • Communication tactics
  • Called before 8am or after 9pm
  • AZ
  • 85635
 Web
02/01/2024 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89107
 Web
01/25/2024 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91307
 Web
11/29/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85138
 Web
10/03/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 28215
 Web
09/30/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85757
 Web
09/09/2023 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • XXXXX
 Web
08/23/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 28277
 Web
08/13/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85365
 Web Servicemember
08/11/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 22205
 Web
07/16/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 90047
 Web
07/08/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 799XX
 Web
06/21/2023 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • CA
  • 90232
 Web
06/12/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90042
 Web
05/18/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 79912
 Web
05/08/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 86442
 Web
05/05/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 79936
 Web
03/27/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90041
 Phone
03/04/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • CA
  • 91601
 Web
02/03/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85203
 Web
01/18/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91601
 Web
09/23/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 92101
 Web
09/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • AZ
  • 85044
 Web
06/28/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85023
 Web
04/15/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85338
 Web
03/30/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85706
 Web
03/28/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85255
 Web
03/28/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AR
  • 72713
 Web
03/23/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85142
 Web
03/22/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 72713
 Web
03/21/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85748
 Web
02/23/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85142
 Web
01/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90069
 Web
01/19/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 79938
 Web
01/08/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 79938
 Web
11/21/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85326
 Web
11/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85143
 Web
09/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85748
 Web
09/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91605
 Web
06/24/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85296
 Web
06/19/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30024
 Web
06/02/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85340
 Web Servicemember
05/26/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85742
 Web
05/26/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85742
 Web
04/10/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85251
 Web
03/16/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • AZ
  • 85205
 Phone
03/14/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85742
 Web
02/25/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91010
 Web
02/18/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85718
 Web
01/29/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85248
 Web
01/06/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85260
 Web Servicemember
12/23/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85041
 Web
10/16/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85710
 Web Servicemember
10/06/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85013
 Web
09/02/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85016
 Web
08/10/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85224
 Web
04/10/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76018
 Web
03/19/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85041
 Web
11/12/2019 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • AZ
  • 85747
 Phone
10/09/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77406
 Web
08/18/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85298
 Web
07/26/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
Phone
04/23/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 85749
 Web
03/19/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85383
 Web
02/24/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • WI
  • 54914
 Web
01/29/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85251
 Web
12/10/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 43537
 Postal mail
10/26/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 91390
 Web
09/18/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 90745
 Web Servicemember
09/11/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85142
 Web
07/27/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 08081
 Web
06/23/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WI
  • 53172
 Web
04/25/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85020
 Web
01/28/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 79930
 Web
01/26/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MN
  • 55033
 Web
09/26/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • 91040
 Web Servicemember
07/13/2017 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AZ
  • 85022
 Web
06/01/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91041
 Web
04/20/2017 Yes
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 91303
 Web
04/03/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91041
 Web
03/06/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • WI
  • 53081
 Postal mail Older American
02/02/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WV
  • 79927
 Web
01/04/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AZ
  • 85022
 Web
11/02/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85205
 Web Older American
10/06/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • XXXXX
 Web
09/27/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 79912
 Web
09/06/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • DC
  • 20009
 Referral
08/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CO
  • 80211
 Web
07/29/2016 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • CA
  • 90045
 Web
07/28/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85643
 Web Older American
04/20/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 75361
 Referral
04/12/2016 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 76116
 Web
03/22/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85254
 Postal mail
03/02/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 85338
 Web Older American, Servicemember
02/16/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85033
 Web
10/14/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 79902
 Web
09/22/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85255
 Web
08/28/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85014
 Web
08/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Indicated committed crime not paying
  • CA
  • 91335
 Web
08/20/2015 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • NM
  • 88241
 Web
07/13/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 34286
 Web Older American, Servicemember
06/22/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WI
  • 54140
 Web
06/18/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • AZ
  • 86505
 Web
06/04/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 19104
 Phone
05/06/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • AR
  • 72113
 Web
04/02/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 20794
 Web
02/27/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85014
 Web
01/30/2015 Yes
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • AZ
  • 85041
 Web
09/19/2014 Yes
  • Debt collection
  • Auto
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90036
 Web
08/16/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 34288
 Web Older American
07/30/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85381
 Web
05/30/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • MD
  • 20688
 Web
05/14/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 95138
 Web
05/07/2014 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AZ
  • 85258
 Web
04/23/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 90254
 Web
04/15/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • GA
  • 30566
 Web
01/01/2014 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91770
 Web
09/16/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AP
  • 96306
 Web Servicemember