Ross Financial Recovery Group CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/02/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • ID
  • 83651
Web
Have been receiving phone calls for months from this Company. They call asking for someone who is not related to my phone number. I have told them repeatedly, repeatedly that I do not know the person they seek, and after several calls asked them to stop calling my phone. I was told on more than two occasions that they would stop calling, but I continue to receive their harassing and threatening calls. Calls state some kind of complaint action filed. When I would ask for specific information or ask to speak to someone in charge I always get some kind of smart-alec attitude and then they hang up on me. I should not have to become extremely angry to get someone to pay attention to the fact that they have an incorrect phone number and are calling and harassing someone that knows absolutely nothing about the person or the debt they are asking about. This is absolutely outrageous that these people are allowed to continue this kind of unnecessary intrusion into innocent bystanders lives. These unscrupulous businesses should be fined or caused to cease this activity. Better yet, give me their home phone numbers so that I can return their unkindness and call them continually for months harassing them about something they know nothing about. They call using these different phone numbers, to camouflage who is calling, so people can not even know how many countless times they have been harassed. This company should have their phone service discontinued!
09/18/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 95111
Web
Received an email on XX/XX/XXXX from Ross Financial Recovery Group XXXX. XXXX XXXX XXXX, NY XXXX, ( XXXX ) XXXX, claiming I owed {$200.00}. The address turned out to be a corner cafe in what looks like a residential neighborhood. Three calls resulted in a different person with XXXX XXXX accents each time. Previously owed {$350.00} to XXXX XXXX, which was paid in full XX/XX/XXXX to XXXX XXXX in XXXX XXXX. After going through all credit channels, XXXX XXXX confirmed on XX/XX/XXXX payment was previously accepted. I was informed by XXXX XXXXXXXX that Ross Financial Recovery Group was fraudulent.
07/27/2018 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OK
  • 73036
Web
Today, XX/XX/2018 I was sent an email from the " director '' of Ross Financial Recovery Group. His email stated that I owe XXXX XXXX XXXXXXXX {$590.00}. I actually owe XXXX XXXX XXXX {$560.00}. The reason I know this is fake is because my address is wrong and so is my employer.
06/24/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30265
Web Servicemember
I received an email from Collection Agency ; ROSSFRG.COM requesting that I settle a debt that I've paid. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX XXXX XXXX The settlement offer that was agreed upon was {$150.00}. I received another email requesting money again.
12/03/2019 Yes
  • Debt collection
  • Credit card debt
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 93292
Web
Repeated phone calls and voicemails all day when I answer they dont say anything but if I call back goes straight to voicemail, contacting family members daily and letting them know I have debt that needs to be paid, been trying to contact XXXX extension XXXX
04/26/2019 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44135
Web