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I was referred to XXXX XXXX with Roseth Mortgage by a previous client of his, whom later fired him. After beginning a business relationship with XXXX, it was apparent that he was disorganized and incompetent. My primary complaint is as follows : leading up to the closing of my home, I was told multiple times by XXXX that I would not need to bring any cash to closing. However on XX/XX/2023, the morning of the closing, I was told around XXXX that I needed {$6700.00} in cash to close the sale, my closing appointment with the title company was scheduled for XXXX. After telling XXXX that there was no way I could come up with that amount of cash in the matter of a few hours, XXXX informed me that he could deduct his financial compensation from the closing. This changed my cash needed to close to {$1900.00}, which I paid with a cashiers check. XXXX asked me if we could make an arrangement, in which I would pay him {$2500.00} privately after closing " so that he didn't work for free ''. He states that " this also helps him out because he doesn't pay taxes on it ''. On XX/XX/2023, as requested per XXXX, I sent a payment in the amount of {$500.00} via the XXXX app to his wife 's account under the name XXXX XXXX. On XX/XX/2023 XXXX requested another payment, I informed him that I would not be financially able to send him another payment. On XX/XX/2023 he again requested another payment, to which I did not respond because I was unavailable at that time. On XX/XX/2023 at XXXX, he sent me another text message explaining that he needed an explanation regarding the payment so that he could inform his wife. His wife then proceeded to find my private XXXX page and messaged me at XXXX to harass me about my lack or response to her husband, to which I did not respond. She then messaged me again that day at XXXX to further harass me about sending them money. At this point I felt uncomfortable and contacted XXXX 's boss, XXXX XXXX. XXXX advised me not to send any additional payments to XXXX and that he would personally handle the issue going forward. XXXX said he was going to further look into the matter internally. I've since asked XXXX how he was handling the issue and if there was something that could be done in regards to the {$500.00} that I had already sent to XXXX, but XXXX has failed to respond.
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