Roberts Markel Weinberg Butler Hailey PC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
07/14/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	TX 78613	Web
XXXX XXXX XXXX and XXXX XXXX of Roberts Markel Weinberg Butler Hailey PC ( RMWBH ) and XXXX XXXX, assisted their client and the complainant, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, in engaging in willful illegal conduct which they knew involved dishonesty, fraud, deceit, and misrepresentation. RMWBH, XXXX XXXX, XXXX XXXX and XXXX XXXX XXXX are in violation of the : Fair Debt Collection Practices Act 15 U.S.C. 1692e ( 2 ), ( A ), ( 4 ), ( 5 ), ( 10 ) ,1692f Texas Penal Code 37.02, 37.03 Texas Penal Code 38.12 ( E ), ( F ) Texas Disciplinary Rules of Professional Conduct 1.02 ( c ), ( d ), ( e ), 3.03 ( a ) ( 1 ), ( 2, ) ( 3 ), ( 4 ), ( 5 ), ( b ), ( c ), 8.04 ( a ), ( 1 ), ( 2 ), ( 3 ), ( 9 ). Texas Fair Debt Collection Practices Act 392.301 ( 2 ), ( 8 ) ,392.303, ( a ) ( 2 ) ,392.304 ( 8 ), ( 12 ), ( 13 ), ( 19 ) TDCPA 392.304 ( a ) ( 19 ) Texas Deceptive Trade Practices - Consumer Protection Act Mr. XXXX and Mr. XXXX filed a lawsuit under the guise of collecting unpaid assessments when they knew in advance of their filing and had proof in their possession that the defendants homeowners association assessments had been paid and were current. They willfully and unlawfully filed a fraudulent claim in bad faith. Mr. XXXX and Mr. XXXX did not advise their client, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, of the fact they had no valid cause of action. Adamantly, they still refuse to tell their client and the court that they have no legitimate claim as they are fully aware that all assessments and late fees are paid. Instead, with their right hand, holding proof that all assessments are paid, they filed a fraudulent claim to collect phantom " unpaid assessments ''. With their left hand, they " pray '' the court order a foreclosure sale on Ms. XXXX 's home in order to collect these phantom " unpaid assessments ''. They know with 100 % certainty there are no unpaid assessments to collect. They know with 100 % certainty they are abusing the court. They know with 100 % certainty they are guilty of barratry, and abuse of process by inventing these phantom " unpaid assessments ''. They know with 100 % certainty they are holding my XXXX and XXXX annual assessment payment checks hostage in order to further maintain their lie of " unpaid assessments ''. They know with 100 % certainty that they are discriminating against me and abusing the court not to collect their phantom " unpaid assessments '' but to collect their outrageous, excessive, fraudulent fees. They know with 100 % certainty that they are intentionally running up the cost charging more attorney fees only to collect more attorneys fees. They know with 100 % certainty that there are no legal fees associated with collecting " unpaid assessments '' because there are no " unpaid assessments '' to collect. They know with 100 % that their claim is groundless and filed in bad faith to intimidate, discriminate and harrass. Intentionally, deceptively, illegally, wantonly, still, to this day, they " don't let the left hand know what the right hand is doing ''. Their law practice, business model, business plan and purpose statement must read : " WE EXPLOIT THE COURT FOR PROFIT ... for our own nefarious gain. '' To this day, despite ceaseless importunity, they continue to harass, discriminate, terrorize and intentionally inflict emotional distress on my son and I by bulldozing forward with this vicious, malicious, premeditated, unconscionable crime. With great arrogance they bulldoze forward believing and/or expecting the court to be fully deceived by or fully complicit in their criminal activity. I'm not sure which is worse, their expectations or their belief that makes them the most dangerous and deadly. Whichever it is, they must be stopped. Their conduct exemplifies malpractice in its most venomous form with total disrespect and disregard for the rule and profession of law. For their litany of crimes, I strongly urge that you hold RMWBH, XXXX XXXX, Mr. XXXX and XXXX XXXX accountable to the fullest extent of the law.
05/13/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX 78250	Web	Older American
XXXX XXXX XXXX XXXX used to be managed by XXXX. When XXXX changed to be managed by XXXX XXXX XXXX one of my payments was lost or not posted to my annual dues account. XX/XX/XXXX XXXX XXXX XXXX send me a bill for XXXX plus late fees. I immediately contacted XXXX and spoke to XXXX. He stated that they had just started managing XXXX and that they were finding a lot of mistakes. He said that he would do a research and let me know. I never heard back from him and assumed that the problem had been resolved. XX/XX/XXXX Four years later - I receive an email from RMWBH ( Roberts Markel Weinberg Butler Hailey PC ) by XXXX XXXX, stating that my balance was now {$890.00} with attorney fees of {$320.00} that were to be added. I explained to her the problem and she stated that she would contact XXXX XXXX XXXX. She never bother to respond. XX/XX/XXXX Three months later - I was contacted by XXXX XXXX from RMWBH - explained the same problem. Never received a response. XX/XX/XXXX More than three years later - talked to XXXX XXXX from RMWBH - explained to him the same problem - he never responded. XX/XX/XXXX Almost a year later - We received an email from XXXX XXXX from RMWBH - she was now stating that the balance had increased by thousands of dollars. I explained to her that we were now senior citizens and that they needed to get this problem resolved. This was not our problem and they needed to contact the previous management company or whatever they needed to do. I requested she stop harassing us. She never wrote emails to us again. XX/XX/XXXX Three months later - we were served with some papers stating that we had been sued. Case Number XXXX-XXXX-XXXX. XXXX XXXX from RMWBH was taking us to court but he refused to give us the information of date, place and time of where we needed to appear. We had to go to the court house to find out when he was taking us to court because we needed to explain to the Judge all the harassment they had given us. He never appeared in court. XX/XX/XXXX Court Date - XXXX XXXX from RMWBH did not appear. XX/XX/XXXX XXXX XXXX threatening us to submit a proposal to XXXX XXXX XXXX to avoid further court proceedings. XXXX XXXX or XXXX XXXX XXXX refuse to even talk to us because they say we need to deal with their attorneys from RMWBH. Annual Dues - XXXX XXXX and XXXX XXXX XXXX refuses to send us our annual due statement and refuse our annual dues payment stating that we need to send it to their attorneys. XXXX Annual Dues - were send to XXXX XXXX from RMWBH. Our check XXXX in the amount of {$250.00} has on the memo section " XXXX H.O. Dues ''. XXXX XXXX insists on not providing us with a paid receipt. He continues to apply our money wherever they want to causing us problems with the XXXX XXXX being that they are not getting the money that we are paying them for our dues. We believe that if a check has a memo and the money is intended to pay for exactly what it is suppose to be paid that nobody has a legal right to use it for any other purpose. I strongly believe this is illegal. XXXX XXXX has many attachments and invoices on the bogus account that he has created under our names on the emails that he sends us and refuses to give us copies of whatever appears in our name. I filed a complaint with the Federal Trade Commission - case XXXX but I called today to see if they had been able to do something about this problem and they referred us to your offices. The {$170.00} problem that was created by the association changing management companies is now a total of {$5600.00} XX/XX/XXXX We received an email from XXXX XXXX stating that he is now taking us to XXXX County Dispute Resolution Center but has not given us a date, time or address where we are suppose to appear to resolved this problem. We are concerned being that he is an attorney and probably has people that know him and that might be bias on this outcome. Please help us.
10/02/2021	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	TX 77373	Web
This complaint/dispute is specifically committed and routed to the CFPB as provided in 15 USC sec 1692I and per Federal Trade Commission . This case involves abuse, False or Misleading Representations, conveying of information regarding a debt directly or indirectly to any person through any medium, and Lack of Consent to communicate with the Consumer. On XX/XX/XXXX I received an unsigned certified package that no one signed for. In the package there contained a law suite and threatening debt collection letter back dated for XX/XX/XXXX titled " DEMAND LETTER '' ( In bold text ) Violates 15 USC 1692 ( d ). Though the packaged appears to be a certified letter, in the text of the letter it states, " Sent via regular mail '' The header of the letter has a logo in all capital letters, bold text, size 48 that state XXXX ( XXXX XXXX XXXX XXXX XXXX ). The letter was in reference to " XXXX : XXXX XXXX XXXX XXXX XXXX XXXX fees and other charges allegedly due. I have done no business with this Law firm. The alleged debt collectors also harassed the ex-wife of the consumer to serve her a law suite in regards to ( Consumer ) XXXX XXXX XXXX XXXX. The violator 's " DEMAND LETTER '' states threats to sue and foreclose my property if I didn't pay them. I can not be sued if an attorney is involved. ( FDCPA 15 USC 1692 ( e ) ) An attorney can not claim to be a debt collector without committing fraud. The violators who sent me this letter are namely ( attorneys ) XXXX XXXX XXXX : XXXX, XXXX XXXX XXXX : XXXX ( XXXX ), and alleged Account Assistant XXXX XXXX ( XXXX ). The attorney 's process server admits in a letter serving the wrong address and wrong person who is not a party of interest to my property and alleged HOA and attorney fees. Their process server sent all notices to the ex-wife XXXX XXXX at XXXX XXXX XXXX XXXX XXXX, Texas XXXX XXXX which on XX/XX/XXXX the XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX at XXXX XXXX XXXX XXXX, Texas [ XXXX ]. This is a vicious and wrongful foreclosure attack that it over reaches for fees less than {$3000.00} to gain my property worth {$300000.00}. The violated my consumer right by Taking or threatening to take any nonjudicial action to effect dispossession or disablement of property if There is no present right to possession of the property claimed as collateral through an enforceable security interest ; ( B ) there is no present intention to take possession of the property; or ( C ) the property is exempt by law from such dispossession or disablement. The consumer ( XXXX XXXX XXXX XXXX did not sign a contract with the debt collector nor a real party in reference ) The debt collector can not provide proof that a signed contract exist between the Consumer and alleged debt collector nor the party they collect for. The debt collector has cause the consumer a hardship of over {$10000.00} worth for time, time away from work and hardship damages in preparing to defend against their actions file in Case No. XXXX XXXX XXXX of XXXX County , Texas.
07/07/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	TX 78222	Web	Older American
The collection agency, Roberts, Markel, Weinberg, Butler, Hailey ( RMWBH ) XXXX XXXX XXXXXXXX XXXX. XXXX XXXX XXXX, XXXX, Texas XXXX XXXX XXXX XXXX XXXX ), used unfair practices to collect excessive charges.They did not provide proof of verification. RMWBH ignored the statue of limitations. They had Charges on their payoff statement dated back to XX/XX/2010. ( See XXV ) RMWBH misrepresented the amount owed. I have copies of our invoices of the amount owed. ( See XXW and XXX ). RMWBH hired people to come to our door Threatening to seize our property. ( See XXO ) Our bank verified that there was no foreclosure on our home. I called RMWBH many times to dispute this matter. RMWBH staff members would tell me that they do not have the information. They would have someone call me back. RMWBH continued to delay resolution. And continued to add up their fees. RMWBH did not verify this debt. I requested a copy of the collection agreement from the XXXX XXXX XXXX Board and they do not have a contract with RMWBH to collect their debt. We were deceived and mislead into paying an exorbitant amount of {$8700.00}. I have requested a full refund.
08/04/2020	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	TX 75052	Web	Servicemember
On XX/XX/XXXX, I emailed XXXX XXXX XXXX XXXX/XXXX XXXX, located at XXXX XXXX XXXX # XXXX, XXXX TX XXXX, that I was attempting to bring Home Owner Association Dues in the amount of ( {$250.00} ) current, after dealing with Covid and health issues. I also inquired about some of the financials of the Association as well. I received a response from the Association on XX/XX/XXXX, advising that they would be charging late fees. On XX/XX/XXXX, I received a letter from RMWBH ( Roberts Markel Weinberg Butler Hailey ) the law office that represents the Association advising that a lien was being placed on my property with the threat of foreclosure, and now the payment owed is {$440.00} ( which includes their fees ). Although I feel this is retaliation for questioning the funds, HOA 's and their lawyers feel that the eviction and foreclosure moratorium does not apply to them, and they can continue to demand late fees, and threaten homeowners with liens and foreclosures.
06/06/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	TX XXXXX	Web	Older American
Roberts Markel Weinberg Butler Hailey PC a Texas law firm XXXX XXXX XXXX XXXX, XXXX XXXX XXXX Texas XXXX ( XXXX ) XXXX-XXXX Specifically : XXXX XXXX TBN:XXXX XXXX and XXXX XXXX TBN : XXXX XXXX filed a Lis Pendens against my property for the sole purpose of debt collection and a debt not owed by me. The courts have repeatedly ruled that a Lis Pendens can not be used as a debt collection tool and the person filing the Lis Pendens must be claiming that they have rightful ownership or right of ownership to the property and are seeking to take ownership of the property. This law firm is using this as a tool to block the sale of a property, because they know that in order to challenge the validity of a Lis Pendens, a knowledgeable attorney will need to be found and hired to challenge it. This prohibited me from being able to sell the property in a timely manner and damaged me as well as my potential purchasers.
12/30/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 77073	Web
My HOA, XXXX XXXX, who is currently managed by XXXX XXXX XXXX and represented by XXXX XXXX of XXXX and XXXX are attempting to collect years worth of discharged bankruptcy dues. They are further causing severe economic hardship, as they have stalled and are preventing me from selling my home, which I can not afford and was also included in the bankruptcy. My past due HOA dues were discharged in chapter XXXX bankruptcy on XX/XX/XXXX, but the HOA continues to attempt to collect dues that were discharged for years XXXX through XXXX to this day. Despite the dues not being owed until late XXXX, they also referred my file for collections to an attorney. I have provided them notice of the chapter XXXX with the filing, once discharged, and again to their attorney directly on XX/XX/XXXX. The HOA now refuses to provide an updated balance statement removing the discharged dues, including through their attorney.
11/09/2023	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	TX 78748	Web
In pursuance of 15 U.S. Code 1692e - False or misleading representations : A debt collector is restricted from using any false, deceptive, or misleading representation or tactics in the course of debt collection. This includes making false claims or creating implications, such as falsely stating that an individual is an attorney or that a communication is from a legal representative. Moreover, in pursuance of 15 U.S. Code 1692 a - Definitions : It's important to note that the term " debt collector '' excludes any individual engaged in serving or attempting to serve legal process on another person as part of the judicial enforcement of a debt.
10/25/2023	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	TX 78748	Web
On XX/XX/2023 and XX/XX/2023 I sent correspondence to RMWBH regarding the alleged debt in question. However, I have not gotten any response from them.
08/01/2023	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	TX 78748	Web
On XX/XX/2023, I sent XXXX a letter of dispute requesting validation of the alleged debt but have not received any response from their offices yet.