Riverwalk Financial Corporation CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/20/2018 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Don't agree with the fees charged
  • AZ
  • 85710
Web
Hello, My name is XXXX XXXX and I currently reside in XXXX, Arizona. I am writing to you to explain and hopefully resolve and/or alleviate my financial debt situation which occurred after attending XXXX XXXX in Colorado, which closed for business as of XX/XX/XXXX. I enrolled in XXXX XXXX Online Program in XX/XX/XXXX to pursue a XXXX XXXX in XXXX XXXX XXXX. I took classes in pursuit of this degree from XX/XX/XXXX-XX/XX/XXXX and was XXXX semesters away from graduating with my degree. In XX/XX/XXXX of XX/XX/XXXX, I was informed by a counselor from XXXX XXXX that I had exhausted all of my Federal Student Loan options and that I was ineligible to receive any more financial aid toward my XXXX XXXX. I was given the option that if I wanted to continue my studies that I would have to pay out of pocket to finish the remaining two semesters I had to complete my XXXX in XXXX XXXX XXXX, or I could switch to an XXXX XXXX in XXXX XXXX and get financial aid to complete the 3 remaining classes that I would need to satisfy the requirements for an XXXX in XXXX XXXX. After hearing these options, and not having the financial ability to pay out of pocket at the time to complete my XXXX XXXX, I agreed to obtain my XXXX XXXX. At that time, I was unaware that XXXX XXXX would be closing their doors as of XX/XX/XXXX. I believe XXXX XXXX misled me and lied to me about my options about finishing my XXXX XXXX. I believe the school knew that they were closing and they left me with an enormous amount of financial debt, and without the option to finish my original degree choice of XXXX XXXX XXXX. The school switched my major to an XXXX in XXXX XXXX which I had very little experience in and knowledge of upon completion of my degree as this was not the degree I was pursuing during the years I attended XXXX XXXX. I recently reviewed my financial paperwork I had signed with XXXX XXXX I noticed my initial XXXX in XXXX XXXX should have cost $ XXXX in total to finish the program. I took many classes beyond the XXXX XXXX in XXXX XXXX in pursuit of my XXXX XXXX. I only have an XXXX XXXX in XXXX XXXX which has equaled approximately $ XXXX in Federal Student Loans. An XXXX XXXX in XXXX XXXX from XXXX XXXX should have cost me $ XXXX ( as per my signed paperwork ) but I ended up paying twice the amount because the school closed. Currently, I am on an income based repayment plan with XXXX. After hearing that XXXX XXXX closed their doors in XX/XX/XXXX of XX/XX/XXXX, I tried to discharge my Federal Loans, given that I believe I was misled and treated unfairly by this school. I was told that because I wasnt enrolled at the school within 120 days of them closing, that I was unable to get my loans discharged. I wasnt enrolled in XXXX after I finished my XXXX XXXX because I was told I had exhausted my federal student loans and I would have to pay out of pocket to continue my XXXX. At the time, I was not able to afford the out of pocket expenses of finishing my degree, so I was trying to save money in order to continue my XXXX XXXX of XXXX XXXX XXXX. XXXX did not give me any information or options to continue my XXXX until after they had closed their doors in XX/XX/XXXX. I believe I have been treated unfairly by XXXX XXXX. I took so many classes at XXXX and only ended up with an XXXX XXXX. I could have only been in debt with $ XXXX if I originally wanted to get an XXXX XXXX, but yet I am left with over $ XXXX in debt because the school closed. But this is not all In addition to the school misleading me, I had a private loan taken out by XXXX XXXX on my behalf, which I never agreed to. In XX/XX/XXXX of XX/XX/XXXX, not even a month after finishing my classes, I received a call from XXXX XXXX XXXX. Apparently, XXXX XXXX took the liberty of adding on top of my Federal Student Loan of $ XXXX, an additional $ XXXX for a private loan. Doing research, I became informed that on the XXXX XXXX there is a settlement going out because students at XXXX XXXX were misled and wronged to get into this XXXX program and I feel that I was a victim of as well. I spoke with XXXX XXXX XXXX regarding the issue I had with this supposed private loan that XXXX XXXX took out on my behalf. I believe this loan is fraudulent. I was unaware of its existence and they have not sent me any paperwork to verify that this loan exists. I asked them to provide documentation about this loan, and they sent me all the paperwork I initially signed with XXXX claiming that my private loan with them is legitimate and that if I dont pay {$25.00} bi-weekly then I would get my wage garnished. Also, they told me that if I agreed to make these payments that they would lower my amount owed from $ XXXX to roughly $ XXXX. Being worried about possible wage garnishment, I agreed to pay the XXXX bi-weekly and have been making regular payments to them for the past two years. Yesterday, XX/XX/XXXX, I looked at my XXXX XXXX report and it showed there was a recent hit on my report from XXXX XXXX XXXX resulting in a deduction of XXXX points on my credit score, even though I have agreed with the payment they claim I owe, and have been paying regularly {$50.00} payments per month for about 2 years. I have paid around {$1200.00} in total to XXXX XXXX XXXX XXXX I believe this is a scam. I think that I was somehow added onto this loan, but I never signed any paperwork or agreed to it. I have reviewed my paperwork sent from XXXX from XXXX and took time to review the fine print and noticed that there are no documents or signed agreements showing that I got into this XXXX program or even any amount that was funded towards this program. I am reaching out to figure out the next steps I can take to resolve and or hopefully alleviate my financial debt situation as a result of attending XXXX XXXX. I would like to see if there is a possibility to discharge what I believe is a fraudulent loan with XXXX XXXX XXXX and get refunded everything I have paid to them. I also want to see if there is a way to discharge or reduce my federal loan. I was lied to by XXXX XXXX and was bated into getting my XXXX XXXX just so I wouldnt have an easy time discharging my federal loan. XXXX XXXX knew they were closing their doors and I believe I was treated unfairly as a result of their closure. Also, I know that there is a settlement open with XXXX about this XXXX program and was wondering if it is possible to be a part of this settlement. Thank you for your understanding and I hope I can resolve this situation and alleviate the financial burden this has placed upon me while I was trying to further my educational pursuits. I appreciate your help addressing these matters. Thank you. XXXX XXXX
01/11/2020 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • PA
  • 19145
Web
I was contacted by telephone by Deville Asset Management Limited, the agent XXXX XXXX fraudulently misrepresented to me that he was prepared to take legal action against me if I did not submit to all of his demands, he insisted that criminal charges were pending in the event that I did not succumb to his attempts to extort monies from me. I disputed his assertions that a valid debt existed and demanded that he does not call me again and, that he provide me with a collection notice so that I could research the alleged debt further, which he refused and insisted that I would have to make a request in writing pursuant to the FDCPA. So I responded to his lunacy by saying " there is no such requirement that I request in writing a collection notice '' in any event I asked him to provide me with his employee number and contact address, XXXX XXXX provided me with his ID # and address. I read the FDCPA, among other things in its entirety and could not find any section where I or any consumer are under any lawful obligation to make a written request for a collection notice ( dunning letter ). So in order to get the ball rolling, I sent him his ridiculous request for a collection notice by certified mail, signature required, well a month went by and I never received the return receipt from the letter sent, so I tracked it on the USPS web site and even filed a complaint with them ( USPS ) about it ( I have all the emails regarding the certified mail that he ( XXXX XXXX intentionally dodged ) finally I receive a letter from another agent with a dunning letter and attached were very poor photocopies of 2 invoices, that frankly, anyone can produce with a computer. At that point, I disputed with all the CRA 'S ( Via certified mail ) and sent DEVILLE ASSET MANAGEMENT LIMITED my debt validation letter + a cease and desist notice along with an invoice for my time to research the laws and draft the documents. Well, they continue to call and make threats about lawsuits and criminal action against me and I would like for your taxpayer-funded organization to step in and set these clowns straight. Additionally, as I was researching The FDCPA, FACTA, FCRA, TCPA, and the paralleling laws here in my home state of Pennsylvania, I stumbled upon a press release from the SEC regarding Deville Asset Management Limited dated just last year : I have attached here for your convenience : Press Release SEC Shuts Down {$340.00} XXXX Fraud and Obtains Asset Freeze FOR IMMEDIATE RELEASE XXXX-XXXX Washington XXXX, XX/XX/XXXX The Securities and Exchange Commission today announced it has obtained a court order halting an ongoing Ponzi-like scheme that raised more than {$340.00} XXXX from over 230 investors across the U.S. The SEC also obtained an emergency asset freeze and the appointment of a receiver. An SEC complaint unsealed yesterday alleges that XXXX XXXX XXXX, XXXX XXXX XXXX and XXXX XXXX attracted investors to their scheme by promising significant profits from the purchase and resale of consumer debt portfolios. But in fact, the defendants were allegedly using a web of lies, fabricated documents, and forged signatures in an elaborate scheme to entice investors and perpetuate the fraud. Rather than direct investor funds to the acquisition and servicing of debt portfolios as promised, the defendants allegedly used the funds to make Ponzi-like payments to earlier investors. The SEC also alleges that XXXX XXXX XXXX stole at least {$85.00} XXXX of the investor funds to maintain lavish lifestyles, spending millions of dollars on luxury items, including {$10.00} XXXX on at least 25 high-end cars, {$330000.00} for a 7-carat diamond ring, {$160000.00} for a 23-carat diamond bracelet, millions of dollars on luxury homes, and {$100000.00} to a private fitness club. " The defendants touted their purported investment expertise to siphon millions of dollars from unsuspecting investors, '' said XXXX XXXX, Co-Director of the SEC 's Division of Enforcement. " We filed this action on an emergency basis to put a stop to this fraud and protect investors from further harm. '' " We allege that the defendants engaged in a brazen fraud, deceiving investors to perpetuate their wrongdoing and line their pockets with ill-gotten gains, '' said XXXX XXXX XXXX, Associate Regional XXXX of the SEC 's XXXX Regional Office. " Investors should be warned that low-risk, high-return investments that never lose should be a red flag. '' In a parallel action, the U.S. Attorney 's Office for the District of Maryland today announced criminal charges against XXXX, XXXX, and XXXX. The SEC 's complaint, filed on XXXX XXXX in federal district court in Maryland, charges XXXX, XXXX, and XXXX, along with their entities, XXXX XXXX XXXX, XXXX, XXXX XXXX, XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX, XXXX, DeVille Asset Management LTD, and XXXX XXXX XXXX, with violations of the antifraud provisions of the federal securities laws. The court granted the SEC 's request for an asset freeze, temporary restraining order, and the appointment of a receiver. The SEC seeks disgorgement of allegedly ill-gotten gains and prejudgment interest, and financial penalties against the defendants. The SEC 's continuing investigation is being conducted by XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX XXXX in the XXXX Regional Office and supervised by Ms. XXXX. The SEC 's litigation is being led by XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX XXXX. The SEC appreciates the assistance of the U.S. Attorney 's Office for the District of Maryland and the Federal Bureau of Investigation. As you can see from the above SEC press release dated XX/XX/2018, DEVILLE ASSET MANAGEMENT had some colorful characters in some very high positions within that company ( top management ) creating false documents, making fraudulent representation etc. So if the guys a the top of the food chain are committing all these nefarious acts I can only imagine what the people below are willing to do. It is obvious from the from my own experience with them that they are willing to break the laws to make a buck. I have copied all my documents sent to all parties in case I need to take legal action against these confederates, I would be willing to provide you with any document to settle the matter. Again I am willing to provide documents, at this moment I am using another computer that does not have the doc 's I referenced but am happy to provide you with everything I have.
03/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • IL
  • 60620
Web
Please see the below notice sent to the collection agency. I originally asked for validation of this debt XX/XX/XXXX and they sent back documents pertaining to a " verification '' they did- which is not what I asked for. Validation was requested. The documents they sent back were inconsistent and did not provide me with a payment history, reporting dates, if they were even allowed to collect on alleged debt, were inconsistent ( 2 different cars listed ), did not provide any notices ( original copies ), and do not look to have been sent in a timely fashion originally. To Whom It May Concern, I am writing to request that the previously requested debt validation documents ( original copies ) and information be sent along with the previously sent debt validation questionnaire. I have previously asked that the alleged debt be validated, not verified. Under the laws of the FDCPA. I have contacted the collection agency myself via USPS and have been unable to get them to verify that this is indeed my debt. Enclosed are copies of my original request ( s ) to XXXX XXXX XXXX, asking them to validate the alleged debt ( s ). I have been given no evidence of my obligation to pay this debt to this collection agency. The FCRA requires you to validate the validity of the alleged debt within 30 days, and this has not been done. If the debt can not be validated or verified, you are obligated by law to remove the item from my credit report and to immediately stop reporting this information to any of the credit bureaus or any outside agencies. There is a clear case of unverified, invalidated debt here, and I am asking that you remove this item before I am forced to take legal action. In the event that you can not validate the item pursuant to the FCRA within 10 days, and you continue to list the disputed item on my credit report I will sue you for actual damages and declaratory relief under the FCRA. According to this regulation, I may sue you in any qualified state or federal court, including small claims court in my area. While I prefer not to litigate, I will use the courts as needed to enforce my rights under the FCRA. Please also note that according to the letter and attachment received by XXXX XXXX XXXX XXXX Department, the validated information provided is inconsistent. The retail installment contract, and the Dealer Track agreement do not match the original alleged creditor, XXXX XXXX, Explanation of Calculation of Surplus or Deficiency. While one document notates a XXXX XXXX, another is in regards to a XXXX XXXX. Under such circumstances I would argue that no alleged debt would be owed due to inconsistent alleged debt information. As a reminder, I am still missing validation for the following : Completed Debt Validation Questionnaire originally sent XX/XX/XXXX o Return receipt ( copy ) enclosed Answer : If this debt was assigned to a debt collector or purchased o Amount paid, in full, if debt was purchased Commission for debt collector if collection efforts are successful Attached copy of agreement that original alleged creditor has with XXXX XXXX XXXX that grants them the authority to collect on alleged debt Attached copy of signed agreement debtor has made with debt collector or other verifiable proof debtor has a contractual obligation to pay debt collector Breakdown costs of any and all attorney fees Attached copies of all statements while this account was open o Pursuant to XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX ) - alleged collector is to provide, at the very least, a full payment history ( original receipt of funds received by alleged original creditor and original reporting date to CRA by alleged original creditor/collection agency for all payments ) and an explanation of how additional fees were calculated Answer : Have any insurance claims been made by any creditor regarding this account? Answer : Have any judgements been obtained by any creditor regarding this account? Name and address of bonding agent for XXXX XXXX XXXX in case legal action becomes necessary Authorized signature for Creditor ( please sign on the questionnaire as previously requested ) ORIGINAL proof ( copy ) of Notice of Reinstatement/Opportunity to Cure and date it was sent as well as any applicable return receipts ( for tracking # purposes ) ORIGINAL proof ( copy ) of Notice of Sale and date it was sent as well as any applicable return receipts ( for tracking # purposes ) ORIGINAL proof ( copy ) Notice of Deficiency and date it was sent as well as any applicable return receipts ( for tracking # purposes ) o Per the Explanation of Calculation of Surplus or Deficiency that was sent to me by your offices a vehicle was disposed of on XX/XX/XXXX, however the letter is dated for XX/XX/XXXX substantially more than the allotted 10 days legally allowed or even 10 business days for that matter, legally allowed. I will give your offices an opportunity to clear this up by providing a copy of the original return receipt in accordance with the original letter and copy of the Deficiency Notice. Payment History and reporting dates, to reiterate Provide XXXX XXXX XXXX method of verification in full for this alleged debt including names of those who verified alleged debt
07/20/2017 No
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • CA
  • 91607
Web
This is regarding a private student loan from XXXX XXXX that was taken out more than 4-5 years ago, which is beyond the statue of limitations for a private student loan that was not secured by the federal government. I received a voicemail from XXXX XXXX. XXXX stated, " XXXX XXXX, our office received a very serious legal complaint that is associated with your social and the attorney on staff is needing to know your involvement with case # ( case number ). You will be speaking to XXXX XXXX ( XXXX ) at XXXX. As of XXXX central standard time tomorrow morning, which will be XX/XX/XXXX ( although this call was made on XX/XX/XXXX, so this was likely an error on XXXX 's part ) a decision will be rendered and your documents will be forward ( sic ) to X County. My number again is XXXX XXXX. '' At that point I called XXXX. A woman answered the phone and said " Processing, can I have your case number? '' I asked her for her name. She did not give me her name and said, " I need your claim number. '' I asked her for the name of the company she was with. She did not give me her company name and instead said, " I ca n't tell you anything without your case number. '' I told her that federal and state regulations required her to tell me who I was speaking with if this was an attempt to collect a debt. She suddenly knew my name ( I 'm assuming from a caller ID match on her side ) and forwarded my call without giving me any information about who I was talking to, what the company name was, or if this was a debt collection attempt. At that point, a man picked up the line and identified himself as XXXX. I asked XXXX what company he worked for. He said that he did n't need to tell me. I said that he did because state and federal regulations required that he tell me. He laughed and placed me on hold. When he came back he said that the company 's name was XXXX. I asked him to spell it, but he refused. I informed him that, thus far, nobody at his company had performed their debt collection attempt according to regulations if this was even a debt collection attempt. He yelled that, " You are in no position to bargain because your wages are going to be garnished, '' and then hung up the phone. At that point, I tried calling back XXXX, but every time someone picked up the phone they either hung up the line immediately or transferred me to a voicemail box that did not even have a name associated with it. So, I was left to assume what this message I was left by XXXX XXXX was about. I looked up my credit report and saw an old debt that this call might have been about because, to this point, nobody had even told me what the debt was, how much it was, or anything that I could use to verify if this was even valid. I decided to call the number listed on my credit report. The company named on the credit report was XXXX XXXX XXXX. I spoke with a helpful woman named XXXX who listened to exactly what I went through with XXXX. She even verified what I owed, what the account had been, and everything I needed to validate that this was a genuine item that needed my attention. She put me on hold for a while so she could go discuss everything I had told her with someone. When she came back she told me that I needed to go through XXXX to settle my debt. I asked if I could just settle through her because she had treated me like a human being and I would rather just deal with her since she was already on the line with me ; but she said that XXXX had the account at this point and XXXX XXXX XXXX used XXXX for this purpose. So she told me to call XXXX at XXXX and ask to speak to a manager. I called XXXX at XXXX and a woman answered the phone saying, " XXXX, how may I help you? '' I asked to be transferred to a manager, as instructed by XXXX. She transferred my call to a voicemail box that had a man 's voice, but the man did not state his name or position. So I called back XXXX at XXXX and the same woman picked up. I told her that I had just spoken with XXXX XXXX XXXX and wanted to speak with someone regarding settlement of a debt. She transferred me to a woman named XXXX. I will admit that XXXX was a nice person who treated me with respect and was very forthcoming about the situation. There was no talk of legal proceedings, garnishments, or anything. I was starting to have my doubts about whether those initial statements left on the voicemail message from XXXX XXXX were even truthful. After XXXX and I verified the debt and details of it, I told her that I wanted to settle the debt. XXXX calculated a settlement amount and we reached a mutually beneficial agreement to resolve the debt. However, despite how well XXXX performed as an ethical and reasonable debt collector, I felt that it was necessary to file this complaint with the CFPB because the initial practices of XXXX were not very ethical or humane and quite possibly illegal. In addition, how is XXXX able to collect on a private student loan debt that has gone past the 4-5 year statue of limitations? I finished my degree program in XX/XX/XXXX and it 's XX/XX/XXXX. That is 9 years. The loan was taken out before that time. It has been 10+ years at this point since that XXXX XXXX XXXX was taken out.
03/07/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 12550
Web Servicemember
XXXX XXXX XXXX appeared on my credit report without company ever notifying me in XX/XX/XXXX. I contacted company and complained that they did not contact me first before reporting to credit bureau. Rep XXXX admitted that they had my contact information but failed to notify me. I felt this was a bulky tactic. I made payment arrangement because I wanted it off my credit. I knew of the original creditor but nothing of this collection company. After four monthly payments I was unable to reach my rep XXXX to find out why monthly payment was not taken out. I tried every number on the internet for the company as well as XXXX and all were disconnected. I read on internet that company was raided by the fbi and shut down. I had concerns about where my payments went and if they were a legitimate company. I consulted with my bank and they advised to get a new debit card and not give XXXX anymore money until information of debt could be verified. I also looked up laws in NYS where I reside and found the New York Debt Collection Regulations which was implemented to protect consumers. I read the requirements that XXXX was supposed to provide me about the death and realized that they sent me no paperwork at all. At this point XXXX was back in business after one month of no activity. I finally spoke with XXXX and she said that there were problems with the phones and is why the numbers were all disconnected. When I mentioned the company being raided by FBI she then backpedaled and admitted they were shut down. She became very nasty after I told her I wasnt making any more payments due to my not trusting the company. XXXX emailed letter stating back in business. I responded to email and requested the information they were supposed to send to be per the rules of my state. On XX/XX/XXXX someone named XXXX XXXX responded to the email. She merely filled in answers to some of the questions I listed. I told her that wasnt sufficient documentation and that I didnt know who she was as there was no signature block stating such. She said that she would mail info requested. To date I have not received this information. I have the email correspondence. I disputed info on my credit report with XXXX XXXX. There removed it because couldnt verify accuracy. On XX/XX/XXXX I filed a dispute with XXXX for the third time. I provided email. XXXX sent statement on XXXX merely asking for a payment. They still did not send verification of information. I sent statement to XXXX to add to dispute and for the third time ( maybe even fourth ) they said they verified information with XXXX. They said because they verified my personal information that was proof enough. I am outraged once again by XXXX and their lack of concern and diligence to protect me as a consumer. If I could file a complaint a complaint about them I very much would. Please assist me with this matter. Below are notes I took with dates as things occurred up until XX/XX/XXXX when I resubmitted dispute. I have dates of prior dispute submissions if you need them. -Went straight to credit bureau dated XX/XX/XXXX -No paperwork sent -had current contact info -notified company they said sent to old address even though had new address. -still sent no paperwork -payment arrangement made over phone. Nothing in writing -paid {$150.00} for 4 months XX/XX/XXXX to XX/XX/XXXX -shut down by FBI on XX/XX/XXXX. XX/XX/XXXX payment not taken off card -could not reach them using any of listed numbers or direct number for personal rep XXXX -notified XXXX to dispute transactions -XXXX payment taken off debit card. Notified XXXX advised to get new card. Numbers still not working -XXXX call number and get voice mail of XXXX. XXXX doesnt leave title or company but ends message this is attempt to collect debt -XXXX call number again transferred to rep XXXX who first says they had phone issues. I tell her it was on the internet that they were shut down by FBI then she admitted that they were but are now up and running. Asked if wanted to resume payments. Told her no did not feel comfortable due to them not being reachable for a month and being shut down. She said she would send me letter from lawyer showing they are good to go. -XX/XX/XXXX I look up NY law on Credit and send email requesting info. Receive Response from XXXX XXXX who provides no title or contact info merely enters general info to my questions. I inform info is not sufficient and send link with all info I am requesting and want in writing. She says she will send. -XX/XX/XXXX XXXX dispute complete. XXXX remains on account. Verified. They dont need paperwork from them. Thank you in advance for any assistance you can provide with this ongoing matter. Sincerely XXXX XXXX
07/19/2017 No
  • Debt collection
  • Private student loan debt
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
  • CA
  • 91607
Web
I received a voicemail from XXXX XXXX. XXXX stated, " XXXX XXXX, our office received a very serious legal complaint that is associated with your social and the attorney on staff is needing to know your involvement with case # ( case number ). You will be speaking to XXXX XXXX ( sp? ) at XXXX. As of XXXX central standard time tomorrow morning, which will be XX/XX/XXXX ( although this call was made on XX/XX/XXXX, so this was likely an error on XXXX 's part ) a decision will be rendered and your documents will be forward ( sic ) to XXXX County. My number again is XXXX. '' At that point I called XXXX. A woman answered the phone and said " Processing, can I have your case number? '' I asked her for her name. She did not give me her name and said, " I need your claim number. '' I asked her for the name of the company she was with. She did not give me her company name and instead said, " I ca n't tell you anything without your case number. '' I told her that federal and state regulations required her to tell me who I was speaking with if this was an attempt to collect a debt. She suddenly knew my name ( I 'm assuming from a caller ID match on her side ) and forwarded my call without giving me any information about who I was talking to, what the company name was, or if this was a debt collection attempt. At that point, a man picked up the line and identified himself as XXXX. I asked XXXX what company he worked for. He said that he did n't need to tell me. I said that he did because state and federal regulations required that he tell me. He laughed and placed me on hold. When he came back he said that the company 's name was XXXX. I asked him to spell it, but he refused. I informed him that, thus far, nobody at his company had performed their debt collection attempt according to regulations if this was even a debt collection attempt. He yelled that, " You are in no position to bargain because your wages are going to be garnished, '' and then hung up the phone. At that point, I tried calling back XXXX, but every time someone picked up the phone they either hung up the line immediately or transferred me to a voicemail box that did not even have a name associated with it. So, I was left to assume what this message I was left by XXXX XXXX was about. I looked up my credit report and saw an old debt that this call might have been about because, to this point, nobody had even told me what the debt was, how much it was, or anything that I could use to verify if this was even valid. I decided to call the number listed on my credit report. The company named on the credit report was XXXX XXXX XXXX. I spoke with a helpful woman named XXXX who listened to exactly what I went through with XXXX. She even verified what I owed, what the account had been, and everything I needed to validate that this was a genuine item that needed my attention. She put me on hold for a while so she could go discuss everything I had told her with someone. When she came back she told me that I needed to go through XXXX to settle my debt. I asked if I could just settle through her because she had treated me like a human being and I would rather just deal with her since she was already on the line with me ; but she said that XXXX had the account at this point and XXXX XXXX XXXX used XXXX for this purpose. So she told me to call XXXX at XXXX and ask to speak to a manager. I called XXXX at XXXX and a woman answered the phone saying, " XXXX, how may I help you? '' I asked to be transferred to a manager, as instructed by XXXX. She transferred my call to a voicemail box that had a man 's voice, but the man did not state his name or position. So I called back XXXX at XXXX and the same woman picked up. I told her that I had just spoken with XXXX XXXX XXXX and wanted to speak with someone regarding settlement of a debt. She transferred me to a woman named XXXX. I will admit that XXXX was a nice person who treated me with respect and was very forthcoming about the situation. There was no talk of legal proceedings, garnishments, or anything. I was starting to have my doubts about whether those initial statements left on the voicemail message from XXXX XXXX were even truthful. After XXXX and I verified the debt and details of it, I told her that I wanted to settle the debt. XXXX calculated a settlement amount and we reached a mutually beneficial agreement to resolve the debt. However, despite how well XXXX performed as an ethical and reasonable debt collector, I felt that it was necessary to file this complaint with the CFPB because the initial practices of XXXX were not very ethical or humane and quite possibly illegal.
05/08/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44240
Web
XXXX XXXX XXXX is knowingly, repeatedly and maliciously acting in direct violation of FDCPA by furnishing inaccurate, unvalidated data to my credit report maintained with the Credit Reporting Agencies. Their unethical behavior has had a significant negative impact on my ability to acquire fair credit terms and is causing me serious distress. I have provided multiple opportunities for XXXX XXXX XXXX ( XXXX ) to respond within FDCPA requirements of which they are bound to as Debt Collectors. The first opportunity was in XXXX, XXXX, when I received a communications from XXXX, dated XX/XX/XXXX, stating I owed a debt of {$1300.00} ( that unlawfully included interest ) from a creditor XXXX identified as XXXX XXXX XXXX ( Collection notice enclosed ). I immediately responded disputing the alleged debt and I asked for validation of the debt. I received no response from XXXX to my debt validation notice. ( My debt validation notice to XXXX and the corresponding signed UPSP Certified Mail return receipt from XXXX are enclosed ). I received no further communication from XXXX XXXX XXXX none. Instead of following their obligation to provide me evidence of the alleged debt as defined in FDCPA, they waited a year and reported the data as a negative collection account on my credit report in XX/XX/XXXX. So on XX/XX/XXXX, I provided another opportunity for XXXX to act within the law and immediately sent another communication to them outlining my concerns and, again, asked for validation of debt ( Second request for debt validation and signed XXXX Certified Mail return Receipt from XXXX are enclosed ). Once again, XXXX XXXX XXXX chose to ignore my 2nd request and provided NO COMMUNICATIONS to me whatsoever. And finally, after XXXX XXXX XXXX chose to continue to violate FDCPAs, I contacted the Credit Reporting Agencies and still no response from XXXX. XXXX XXXX XXXX failure to respond is only one of their many egregious FDCPA violations including the following ( Redacted copy of credit report enclosed ) : XXXX XXXX XXXX is in direct violation of FDCPA including : 1 ) Direct Violation Of 1692e Ineffectively Conveying The 30-Day Validation Notice XXXX demand for payment within 30 days directly contradicted my right to dispute debt 2 ) Direct Violation Of 1692e False or Misleading Representations Balance furnished to the Credit Bureaus and showing on my Credit Report is different than Collection Notice Creditor furnished to the Credit Bureaus and showing on my Credit Report is different than on Collection Notice 3 ) Direct Violation Of 1692g Failure to Respond to Consumers 30-Day Validation Notice XXXX XXXX XXXX repeatedly ignored my validation notice XXXX XXXX XXXX failed to mark as disputed on my credit report 4 ) Direct Violation Of 1692g Continued Collection Activities After Consumers 30-Day Validation Notice XXXX XXXX XXXX reported account to Credit Reporting Agencies, a collection activity 5 ) Direct Violation Of 1692f ( 1 ) Unfair Practices, Unlawful Collection of Interest XXXX XXXX XXXX unlawfully added interest to the balance they presented to me which differs from the amount reported to the Credit Reporting Agencies. As noted above, I have contacted XXXX XXXX XXXX numerous times with no response. I have read several XXXX and CFPB complaints stating XXXX also failed to provide debt validation. In those complaints I see that XXXX has a templated response stating, The documentation validating the debt can be ascertained by contacting us directly rather than filing a complaint such as this. Obviously, that is NOT the case and I hope that they chose to forego that statement in response to my complaint. Additionally, in these responses, XXXX provides a sort of narrative of a supposed debt. No contract, no receipts, no statements, no signatures, no bill of sale, nothing close to validation of debt. Please let me be clear, I am not asking for a narrative of an alleged debt. I'm not looking for someone's interpretation of information on a computer screen. I demand my legal right to validation of this alleged debt. With this complaint I am exhausting my final step in resolution of this matter prior to engaging legal remedies. Please review the list of violations above - these are facts. XXXX XXXX XXXX has acted unethically and illegal and held my credit hostage for far too long. Therefore, XXXX XXXX XXXX should immediately cease these illegal and harmful activities, cease all collection activities and remove all negative reporting from my credit reports.
02/05/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60618
Web
Hello - I received a phone called on XX/XX/2018 from a debt collector called XXXX XXXX XXXX. I did not answer the phone called because i did not recognize the number. When they left a message, it wasnt clear what was about but to inform me they were from XXXX XXXX Bureaus and thats it. They called again on Friday with the same message with no details until they got of hold of me at work. They inform that they were collecting a debt of {$19000.00} for my students loans and when I asked which students loans they stayed they do not know but this was from XXXX XXXX and when I told them okay, I asked one more time from what students loans, they didnt have enough information what was the debt for. Right away she asked if I had the funds of {$19000.00} I inform her no, then she asked how much I make a year. I inform her the annual income. She never ask about my month expense, only my annual income. She inform for XXXX payments of {$1000.00} a month I can pay it off. I inform her if this is a joke because I do not make enough money to pay a debt of a monthly payments of {$1000.00} a month she transferred me over to a supervisor. He as well ask if I can make those XXXX payments and I told him no because I do not make that much money and I had bills to pay - he as well never asked my monthly expenses, just said that for 36 months for {$500.00} bi weekly. The collection agency wasnt working with me basis on what I make minus what I pay in rent to my bills. I inform him as well there is no way {$500.00} bi weekly for every month wont work. They he said dont I have a saving account, asked how much I was getting back in my taxes return and asked me if I can asked someone with {$11000.00} to start the process. This entire conversation was hard for me to focus because I was at work and there was no way for me to figure out what was going on because I inform both of them this is the first time Im hearing about this debt - never received a letter from no one showing me this amount or account number to this student loans. I inform him that I need to look this over to see what I can do - he inform me that I had 4 hours to make a decision and if not he will inform the original creditors that I did not come to a agreement and that the offer will be off the tables. The woman also inform me before she transfer the called over to her supervisor- that within 14 days they will garnish my pay check. That Friday during work - I had to make a few phone calls to see what they were talking about because I never had a debt collector before being so forceful to collect money that I do not have. And they will send me laters first about who they are with account number who the money I owe to call to set payments that works with my monthly expenses. I called my students loans and the U. S of education department and they inform me they do not see anything that was sent to collections agency. I check my credit score and notice a debt collector by the name of XXXX XXXX XXXX XXXX with the same amount of {$19000.00} that I was told by XXXX. I called XXXX about this and they gave me a phone number to call - when I called it was for XXXX. From want I saw on my credit report- XXXX open this account almost 2 years ago and I never received no phone calls or letters until XXXX called me. Im am willing to settle this outstanding debt I have with XXXX but Im never seen a debt collector who didnt have a address on filed. When I looked up XXXX to see what they are about - the site will not open stating that is can be a scam. And the had a PO Box number, when I looked up XXXX website- they also had a PO. Box number, but their website works - and what I read from their site that if I wanted to make a payment I should look at the bill they sent with a account number - which I do not have. Both of these debt XXXX are not giving me any information or some type of letter regarding this amount and I do believe that they do not have the right to ask me to make a large amount payments that I can not afford as they did not asked my expenses and garnish anything as Im trying to figure whats going on and they best payments I can afford at the moment.
12/08/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KY
  • 402XX
Web
I contacted XXXX XXXX XXXX ( phone number XXXX ) on XXXX/XXXX/XXXX regarding a collection that appeared on my credit report. I was alerted of it by a credit monitoring service I have through XXXX. I had never received a phone call or letter from them alerting me that they were trying to collect a debt or I would have resolved it a long time ago. I am in the process of trying to buy a house, so I would not have allowed a collection to appear on my report. They did not have any documentation supporting the debt, but they said if I paid it in full they would delete the account from my report and that they would have that deletion request sent to XXXX within XXXX days. They advised me to contact XXXX XXXX XXXX XXXX XXXX to make payment since they were the company managing the account, so I did. XXXX XXXX XXXX stated that they were waiting on confirmation from XXXX XXXX XXXX regarding the " pay to delete '' agreement and once they had confirmation they would have something sent to me in writing. The confirmed it and that letter was sent to me by XXXX, XXXX XXXX XXXX, XXXX on XXXX/XXXX/XXXX at XXXX pm EST. They said they were the debt settlement mediation department. I then made a payment over the phone for {$340.00} using my XXXX XXXX credit card. Once I paid it, XXXX XXXX from XXXX XXXX XXXX instructed me to email him a paid in full receipt so that he could get started on the deletion process, but no one would send me a paid in full receipt. Instead, I was just sent the exact same agreement. I then called the mediation attorney at the phone number on the letter ( XXXX ext. XXXX ) and the call went straight to voicemail. I called three more times and the same thing happened. There is n't even an option to dial an extension. I 've called multiple times since then and it does the same thing, and no one will return my call from the voicemail I left. I started calling XXXX XXXX XXXX again to speak to the manager, XXXX XXXX, that had agreed to delete the account if it was paid in full. I called for about a week and he was never in the office or he was on the phone but he never returned a call. I even emailed him on XXXX/XXXX/XXXX, XXXX, XXXX, and XXXX/XXXX/XXXX, but he never responded to any emails. I was also referred by the agent who answered the phone to speak to a manager named XXXX, but he also would never return a phone call. I called for him repeatedly also. Finally, on my last call, XXXX came to the phone and said that they never received my money and they claimed no one ever agreed to delete the account from my credit ( despite the fact that I had it in writing ). He said they were going to " do the right thing '', though since I said someone told me that. He then went on to say that they had 30 - 90 days to process the request, and before I could tell him that XXXX XXXX agreed to have it done within 3-5 days, XXXX told me never to call his company again and hung up on me. I 've tried contacting the mediation attorney at XXXX, XXXX XXXX XXXX, but they are not listed anywhere online, and they will not return my phone call. I filed a dispute with XXXX and sent in the letter from them stating the account would be deleted from my credit report, but XXXX said they could not delete the account based on that letter because it was not signed and because it was not formatted properly. XXXX has tried to contact them and has not been able to get anyone to answer the phone either. This appears to be a scam and I want this account deleted, as agreed, immediately, and I am asking for your assistance in getting this done for me. It appears as though I have been a victim of fraud.
12/07/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KY
  • 402XX
Web
I contacted XXXX XXXX XXXX ( phone number XXXX ) on XX/XX/XXXX regarding a collection that appeared on my credit report. I was alerted of it by a credit monitoring service I have through XXXX. I had never received a phone call or letter from them alerting me that they were trying to collect a debt or I would have resolved it a long time ago. I am in the process of trying to buy a house, so I would not have allowed a collection to appear on my report. They did not have any documentation supporting the debt, but they said if I paid it in full they would delete the account from my report and that they would have that deletion request sent to XXXX within 3-5 days. They advised me to contact XXXX XXXX XXXX XXXX XXXX to make payment since they were the company managing the account, so I did. XXXX XXXX XXXX stated that they were waiting on confirmation from XXXX XXXX XXXX regarding the " pay to delete '' agreement and once they had confirmation they would have something sent to me in writing. The confirmed it and that letter was sent to me by XXXX, XXXX XXXX XXXX, XXXX on XX/XX/XXXX at XXXX XXXX EST. They said they were the debt settlement mediation department. I then made a payment over the phone for {$340.00} using my XXXX XXXX credit card. Once I paid it, XXXX XXXX from XXXX XXXX XXXX instructed me to email him a paid in full receipt so that he could get started on the deletion process, but no one would send me a paid in full receipt. Instead, I was just sent the exact same agreement. I then called the mediation attorney at the phone number on the letter ( XXXX ext. XXXX ) and the call went straight to voicemail. I called three more times and the same thing happened. There is n't even an option to dial an extension. I 've called multiple times since then and it does the same thing, and no one will return my call from the voicemail I left. I started calling XXXX XXXX XXXX again to speak to the manager, XXXX XXXX, that had agreed to delete the account if it was paid in full. I called for about a week and he was never in the office or he was on the phone but he never returned a call. I even emailed him on XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, but he never responded to any emails. I was also referred by the agent who answered the phone to speak to a manager named XXXX, but he also would never return a phone call. I called for him repeatedly also. Finally, on my last call, XXXX came to the phone and said that they never received my money and they claimed no one ever agreed to delete the account from my credit ( despite the fact that I had it in writing ). He said they were going to " do the right thing '', though since I said someone told me that. He then went on to say that they had 30 - 90 days to process the request, and before I could tell him that XXXX XXXX agreed to have it done within 3-5 days, XXXX told me never to call his company again and hung up on me. I 've tried contacting the mediation attorney at XXXX, XXXX XXXX XXXX, but they are not listed anywhere online, and they will not return my phone call. I filed a dispute with XXXX and sent in the letter from them stating the account would be deleted from my credit report, but XXXX said they could not delete the account based on that letter because it was not signed and because it was not formatted properly. XXXX has tried to contact them and has not been able to get anyone to answer the phone either. This appears to be a scam and I want this account deleted, as agreed, immediately, and I am asking for your assistance in getting this done for me. It appears as though I have been a victim of fraud.
07/18/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70301
Web
To Be advised this is not a refusal to pay, but a notice that your claim is disputed and validation isrequested. Under the Fair Debt collection Practices Act ( FDCPA ), I have the right to request validationof the debt you say I owe you. I am requesting proof that I am indeed the party you are asking to pay this debt, and there is some contractual obligation that is binding on me to pay this debt. This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you .At this time I will also inform you that if your offices have or continue to report invalidated informationto any of the three major credit bureaus ( XXXX , XXXX , XXXX XXXX ), this action might constitute fraud under both federal and state laws. Due to this fact, if any negative mark is found or continues toreport on any of my credit reports by your company or the company you represent, I will not hesitate inbringing legal action against you and your client for the following : Violation of the Fair Debt CollectionPractices Act and Defamation of Character .I am sure your legal staff will agree that non-compliance with this request could put your company in serious legal trouble with the FTC and other state or federal agencies. If your offices are able to provide the proper documentation as requested in the following declaration, I will require 30 days to investigate this information and during such time all collection activity must ceaseand desist. Also, during this validation period, if any action is taken which could be considereddetrimental to any of my credit reports, I will consult with legal counsel for suit. This includes any listing of any information to a credit-reporting repository that could be inaccurate or invalidated. If your offices fail to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately.It would be advisable that you and your client assure that your records are in order before I am forced to take legal action. DEBT COLLECTOR DECLARATION Please provide the following : Agreement with your client that grants you the authority to collect on this alleged debt. Agreement that bears the signature of the alleged debtor wherein he/she agreed to pay the creditor. Any insurance claims been made by any creditor regarding this account Any Judgments obtained by any creditor regarding this account Name and address of alleged creditor Name on file of alleged debtor. Alleged account number. Address on file for alleged debtor Amount of alleged debt. Date this alleged debt became payable. Date of original charge off or delinquency. Verification that this debt was assigned or sold to collector. Complete accounting of alleged debt. Commission for debt collector if collection efforts are successful. Please provide the name and address of the bonding agent for your company in case legal action becomes necessary. Your claim can not and WILL NOT be considered if any portion of the above is not completed and returned with copies of all requested documents. This is a request for validation made pursuant to the Fair Debt Collection Practices Act. Please allow 30 days for processing after I receive this information back. Best Regards
07/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • KS
  • 67212
Web
I apologize for the length of this report, but I believe it is very suspicious activity and hope someone can affirm to me that what this company is doing is legal. In XX/XX/XXXX I noticed a new debt in collection reported to three credit bureau 's. The debt was from XXXX XXXX XXXX for around {$3000.00} for XXXX College loan. I did attend XXXX, a company of XXXX college, and I do have an active loan that was opened at the same time as the alleged collections loan. I checked with XXXX, the company that I was paying for the loan and I was still in active repayment with no late payments or any issues at all. I tried contacting XXXX XXXX XXXX but every time I called them it went straight to a voicemail that required you to press certain options in order for your voicemail to be saved, a shady practice if you ask me. Eventually ( After about a dozen attempts to call the company ) I called in and someone answered the phone to my surprise. I told him about my issue, how I was in active repayment of a loan but XXXX claims it is in collections. He said he would forward me to " someone who can help '' and then I was forwarded back to the voicemail box. I tried calling in immediately after that exchange, and after an initial answer was immediately transferred to a different voicemail box with different prompts than the previous voicemail. I tried calling in again, and it went back to the original voicemail. I began to suspect that they were ignoring/auto transferring my calls. I called in immediately after that with my fiance 's phone and it was immediately answered. I told him that I had talked to them previous but must have been accidentally transferred to voicemail. He offered to help. He said that XXXX was the owner of the debt, and that XXXX was the payment processor ( which is fine with me ) and that since I owed the debt, it showed up as a collection. I tried to tell him that a collection is an item that isn't in active repayment but he argued that since I owed them the money it was a collection, even if I am actively repaying it still. He then offered to transfer me to XXXX for further assistance, as he said that XXXX would have to be the company that told XXXX to remove the debt from my credit report. I got a hold of a representative at XXXX who said that in XX/XX/XXXX of this year XXXX ( who owned the debt ) changed their policies to immediately flag all accounts as in collections. He said that I should dispute the collections with the credit agency and they should remove it. I told him that I had disputed the collections, and XXXX and XXXX did remove the debt, but XXXX said the debt stayed as XXXX confirmed the collections was accurate. He thought that was strange. I asked how I could get the collections removed and he said that it would be removed by XXXX if I either paid off the loan, or settled for 50 % of the current balance owed. I am suspicious and question if it is legal for them to add an item to my credit reports as collections when it is not in collections. I am hoping someone can take a look and make sure this company is operating legally. I can provide statements from XXXX ( the payment company ) and my credit reports showing the active XXXX loan, as well as the " collections '' XXXX loan if required.
07/14/2020 Yes
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 95822
Web
My personal student loan from XXXX College was managed by XXXX XXXX XXXX After I graduated XXXX College shut down and XXXX was purchased by DeVille Asset Management . I was making regular payments to XXXX not knowing the payments were going to DeVille Asset Management. When checking my credit report to rent a house, I saw that the account I have been regularly paying to is being reported to XXXX as a collection. I have the listing from my account of all payments made and their dates, and I am current on the account, but it still shows on my XXXX Credit report as a collection. I had switched to bank-routed payments through my bank 's bill pay service since there was a vague accounting system going on and my payments were shown as posted, but my loan amount wasn't going down. I was contacted by them since one of my payments didn't arrive properly and I opted out of Automatic Payments through my debit card. Since I was able to correspond with a customer service rep, I asked for the correct address to send payments to, since I thought maybe the payment went to the wrong address. I corrected the address, but since I was able to correspond with customer service, I asked about correcting the collection on my account. I have included correspondence below : ME : Thanks ( Customer Service Rep ), I have updated the address in my bill pay system ( I did have the previous one on there ). Since I am able to contact you, is there any way of finding out if the collection on my credit report with XXXX can be removed? I finished school in XXXX, and have been paying regularly since XXXX, and since XXXX was acquired by Deville Asset Management ( or was always owned, I'm not sure ) Deville Asset Management is showing as a collection on my XXXX report. I contested it, and was recommended to speak with the loan processor. So when I tried to speak to someone at Deville Asset Management, they basically said it's gon na stay that way and there is nothing to do about it. Is there any way to remove the collection from my XXXX report since I am paying on time? CSR : Unfortunately Deville Asset Management is correct. They are a collection agency but they own your loan and report to the credit bureaus. That is why your credit bureau reporting is being reported in collections. Their policy is they will not remove the credit bureau reporting until the loan is paid in full. That or you must pay a settlement amount, which is a one time payment, to settle the account. ME : Can you please advise me on the payoff amount so that I can negotiate a loan to payoff this loan? Sending me to collections or reporting it as a collection on my credit report when I am current on payments is totally unethical and not what I signed up for. I understand it's nothing you can control, but this company is not really helping anyone. CSR : Hello ( ME ) The payoff amount on your loan is {$9600.00}. The loan can be settled for 50 %. That amount would be {$4800.00}. By this admission, they have essentially hijacked a student loan from my completed school program, changed my credit report to show a collection, and are now holding it hostage for the 50 % of the original amount to pay it off, and there is no guarantee that my credit score will be fixed or updated.
05/27/2021 No
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92131
Web Servicemember
Around XX/XX/XXXX, I received a Dunning Letter from Deville Asset Management, Limited, which I did not respond to. The letter informed me they had purchased my personal information from XXXX, XXXX and XXXX XXXX Bank, violating 15 USC 6802 and 6821 punishable by criminal and civil penalties. In XXXX of XXXX, I notice Deville Asset Management, Limited report an inaccurate account on my credit report. On XX/XX/XXXX, I submitted a dispute for the removal of this erroneous account. XXXX responded on XX/XX/XXXX, as Verified and did not list account as disputed. In XX/XX/XXXX, I submitted a dispute to deville and CFPB complaint to remove this erroneous account. In response to my dispute, I received a Letter Dated XX/XX/XXXX, from Deville Asset Management, Limited continuing to collect on this assumed debt. Deville Asset Management, Limited did not report on the XXXX credit file that this account was in dispute as of XX/XX/XXXX. I continued to dispute this account with XXXX and Deville Asset Management, Limited. As of XX/XX/XXXX XXXX and Deville Asset Management, Limited has yet to report this account as disputed. I submitted an Identity Theft Report To XXXX sometime in XXXX or XXXX of XXXX and received another dispute response of accurate on XX/XX/XXXX. On XX/XX/XXXX, I received a notice from XXXX that Deville Asset Management, Limited, account had been deleted from XXXX credit file. Deville Asset Management, Limited reported erroneous and inaccurate information on my XXXX Credit file for Ten ( 10 ) months failing to mark this account disputed, never once proving that the information was 100 % accurate, and not having the system in place to prevent errors, 5 Date of deliqueny must report date of last payment, Furnisher required to provide notice to customer before reporting. No written Consent. In XX/XX/XXXX, I noticed Deville Asset Management, Limited reporting the same inaccurate account on my XXXX credit report. I immediately submitted the old identity report as a dispute with XXXX. XX/XX/XXXX, I submitted a second dispute to XXXX. On XX/XX/XXXX, XXXX responded as verified and did not list the account as disputed. On XX/XX/XXXX, XXXX responded as verified and did not list the account as disputed. XX/XX/XXXX, I submitted a XXXX dispute and file a complaint with the CFPB. XX/XX/XXXX, received results of the 2nd dispute as verified and they did not list the account as disputed. On XX/XX/XXXX, XXXX results of XXXX dispute as modified, and Deville Asset Management, Limited ; reaged the account and did not list the account as disputed. XX/XX/XXXX, I disputed directly to Deville Asset Management, Limited ; and mail was returned. On XX/XX/XXXX received results from XXXX that information from Identity Theft was blocked, and Deville Asset Management, Limited ; account was removed from XXXX credit file. Deville Asset Management, Limited 1 reported erroneous and inaccurate information on my XXXX Credit file for five ( 5 ) months failing to mark this account as disputed, never once proving that the information was 100 % accurate, and not having the system in place to prevent errors, date of delisquency must report date of last payment, furnisher required to provide notice to customer before reporting, No written consent.
01/19/2017 No
  • Student loan
  • Federal student loan servicing
  • Dealing with my lender or servicer
  • Received bad information about my loan
  • TX
  • 786XX
Web
XX/XX/2016 I called XXXX and spoke with XXXX XXXX of XXXX XXXX XXXX ; XXXXXXXXXXXX ; XXXX Direct ; XXXX Fax. He told me that his company works exclusively with the US Dept of Ed ( legitimized himself to me ) to get the word out about a not well marketed program that would lower my payment and forgive my debt entirely in 15 years of payment. I gave him my information so he could " see if my loans qualified. '' This required me to sign a document giving him permission to look at my loans which I did. He was very personable and I repeatedly told him that I was not sure if I wanted to sign up but that the program sounded great. I told him I needed to speak with my husband first before committing to signing up. He also needed my husband 's driver 's license and social security number which I did not have. He told me he definitely needed that information BEFORE he could sign me up and that even then when I did sign up I would have 3 days to cancel. He said he would need to go ahead and get my info to set up my account. He explained that there would be a few months of a lower fee of XXXX and that my new payment for my loans would be XXXX a month with debt forgiveness after so many months of payment. Again I tell him I am not sure yet what I want to do. He calls me and emails several times over the next few days to get the missing financial info. I researched his company and found that no program exists and that they are known for charging large sums of money to do a free consolidation service offered through the Dept of Ed. On the third and fourth business day after we spoke, I sent him emails with a statement saying " I am passing on your deal and I do n't want this service. '' A week later I find charges on my bank statement. I called the guy back. He tells me that it 's too late and that I signed up and he has audio recording to prove it. I told him that I was unaware that he was signing me up even though I was saying to him that I was not sure I wanted to sign up. He says that I signed a promissory note which he walked me through -- I have no recollection of this and remember that the only document I was signing was agreeing to let him see and assess my loans. Now I understand why he cryptically said " You will have three days to cancel when you decide to sign up '' He made it sound like he was giving me information not forcing me into his program. Now I am receiving emails that I have an application for consolidation of my loans with XXXX XXXX. and this company has already charged me XXXX and plans to bill me hundreds of dollars to consolidate or manage my loans ( which i do not want ). Please help me resolve this if possible. Thank you I have attached three emails showing my refusal to the program. I did send the first refusal 3 business days after I spoke with him.
03/16/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77065
Web
XXXX reporting fraudulent information on my credit file ... Items were removed in XXXX and returned with no explanation or validation of the fraudulent accounts after I've disputed multiple times and asked for validation with no response from XXXX on XX/XX/XXXX accounts that have been disputed multiple times ... The XXXX account {$11000.00} # XXXX XX/XX/XXXX was deleted from my file and returned twice on XXXX 2 times between XXXX and XXXX. The file isn't reporting per XXXX so it needs so be deleted. XXXX is under investigation for trying to collect and they're not licensed to collect. I've tried to reach out to XXXX as well and the number is disconnected, it's a fraudulent account and I want it removed from my credit report as it's hindering my life and making me unable to purchase my home. XXXX sent documentation stating it's not reporting on my file and it reported XX/XX/XXXX and again on XX/XX/XXXX. I also have a fraud alert on my credit file, I attached the documents from XXXX stating XXXX isn't reporting when it is. I want this fraudulent account removed now it's not mine I never had an account with this company or anyone affiliated with this company. Listed below are other fraudulent accounts I disputed multiple times and XXXX never responded to my disputes and I've been disputed these items since XX/XX/XXXX. I even sent in a police report to prove to them my wallet was stolen with all my personal information inside. XXXX # XXXX {$2100.00} XX/XX/XXXX fraud never purchased from this company. XXXX XXXX # XXXX {$960.00} XX/XX/XXXX fraud I don't even know who this is never had an account. XXXX XXXX # XXXX {$330.00} XX/XX/XXXX fraud never dealt with this company. XXXX XXXX # XXXX XXXX XX/XX/XXXX fraud not my account never had an account with this company. XXXX XXXX # XXXX {$12000.00} XX/XX/XXXX fraud not my account never done business with this company, this company is also under investigation for reporting false information and trying to collect on accounts that do not exist. XXXX has been reporting these fraudulent accounts over and over and no matter how many times I've disputed them and sent documents to prove identity theft they will not respond to my disputes. This unfair stressful and depressing and these items need to be removed asap. I have no contracts with any of these companies and never have one I have no knowledge of these fraudulent accounts as they are not mine and need to be removed indefinitely XXXX is the only company reporting these fraudulent accounts my file is clean on the other two bureaus.
09/08/2020 No
  • Debt collection
  • Auto debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • GA
  • 30083
Web
I purchased a vehicle from XXXX XXXX ( financed through XXXX XXXX ), XXXX GA in XX/XX/XXXX. The vehicle was repossessed in XX/XX/XXXX. I was never able to resolve the account, nor did I promise or attempt to at any time. In XXXX, I received a phone call from a woman saying that she was a clerk of court and she asked me about the account. The lady only identified herself as a court clerk, and threatened to come take a vehicle that I owned. She described the vehicle and the VIN number. She said that if I did not resolve the account with her, she would take my car. I told her that it was illegal and informed her that the debt had aged out asked her name and which court she was calling from. The woman hung up on me. I called the number back, and no one would answer. I called back the next day and a male answered the phone and said that it was not a court, it was Deville asset management. Recently, I have found the account on my credit reports. It is listed under XXXX XXXX, handled by Deville Asset Management. It is showing a payment made in XX/XX/XXXX, which I never made. I called XXXX, which gave me information for Deville Asset Management. When I called them to ask for proof of payment, the company could not provide the information, and put the supervisor on the phone. The supervisor informed me that this company is not Deville Asset management, but a company called XXXX. The supervisor then stated that the account has been resold to a company called XXXX. I have tried several times to reach XXXX, but there is no answer. The phone rings and hangs up. The issue is : My state has a 6 year statute of limitations on debt. The account is well over nine years old. The supervisor at velocity informed me that the statute of limitations does not apply and that anybody can come after me, no matter how old the debt. One of the companies falsified payment information and dated the payment XX/XX/XXXX, which would re-age the debt and make me liable until XXXX for the debt. I never made another payment on that account, it is showing as a delinquent payment on my credit report, and because I can not prove that I DID NOT make the payment, its still reporting negatively. No one is willing to provide proof of payment, and no one is willing to speak to me concerning the matter. I am stuck with the negative mark and none of the junk debt buyers are willing to give me any answers. It almost as if since they could not collect, they re-aged it so that they could quickly sell it as a viable debt.
11/26/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 303XX
Web
I sent off my letters to dispute the charges to the Creditor and Collection Agency for my repo. XXXX never replied to my letter, they just updated my credit report. XXXX XXXX XXXX, the debt collection agency that bought my account, sent me copies of my contract from when I bought my car with XXXX XXXX and XXXX. XXXX XXXX XXXX has sent me everything they have from my file with XXXX. Now XXXX violated the O.C.G.A. XX/XX/XXXX. XX/XX/XXXX. Disposition of motor vehicle repossessed after default ; right to recover deficiency ( a ) When any motor vehicle has been repossessed after default in accordance with Part 6 of Article 9 of Title 11, the seller or holder shall not be entitled to recover a deficiency against the buyer unless within ten days after the repossession he or she forwards by registered or certified mail or statutory overnight delivery to the address of the buyer shown on the contract or later designated by the buyer a notice of the seller 's or holder 's intention to pursue a deficiency claim against the buyer. The notice shall also advise the buyer of his or her rights of redemption, as well as his or her right to demand a public sale of the repossessed motor vehicle. In the event the buyer exercises his or her right to demand a public sale of the goods, he or she shall in writing so advise the seller or holder of his or her election by registered or certified mail or statutory overnight delivery addressed to the seller or holder at the address from which the seller 's or holder 's notice emanated within ten days after the posting of the original seller 's or holder 's notice. ( b ) In the event of election of such public sale by the buyer, the seller or holder shall dispose of said repossessed motor vehicle at a public sale as provided by law, to be held in the state and county where the original sale took place, or the state and county where the motor vehicle was repossessed, or the state and county of the buyer 's residence, at the seller 's election. ( c ) This Code section is cumulative of Part 6 of Article 9 of Title 11 and provides cumulative additional rights and remedies which must be fulfilled before any deficiency claim will lie against a buyer, and nothing herein shall be deemed to repeal said part. In which they never sent that letter. It is also shown with all the copies of paperwork they sent me that it was never sent. They sold the car and sent me the Explanation of Calculation and Surplus or Deficiency, which I still have.
09/17/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 93304
Web
I am very upset at XXXX XXXX and Deville Asset Management right now. I began disputing an account on my credit report in XXXX since I knew the account was well over 7 years. Not only did I not get a timely investigation, I had to file a complaint just to get the credit bureaus to do an investigation. I finally received written results from XXXX XXXX dated XX/XX/2020 which was 2 1/2 months after I submitted my initial dispute. I was shocked to see the account was verified as accurate by XXXX XXXX. When I received this notice from XXXX XXXX stating as such, I called XXXX XXXX XXXX to figure out what kind of information they had which showed this was indeed an accurate account. I called the number provided in the investigation results by XXXX XXXX for Deville Asset Management. The individual who answered the phone was named XXXX XXXX XXXX and said his company 's name was XXXX. He also stated they are a non credit reporting entity and they assigned an account which had my info to XXXX XXXX. After I asked for some clarification as to why Deville Asset Management is on my credit report and was just verified days ago with this number XXXX stated again that XXXX is a non credit reporting entity. He even said it was his understanding Deville Asset Management was out of business. After hearing everything from XXXX and being told Velocity purchased the account in question and assigned it to XXXX, I called XXXX XXXX with an advocate. XXXX XXXX wanted us to mail in a power of attorney before they spoke with my advocate but I wasn't going to do that considering how many months it has taken for them to even conclude an investigation which I know was fraudulent. How can XXXX XXXX verify a Deville Asset Management collection when Deville Asset Management doesn't even exist anymore. Even if XXXX purchased this account from Deville Asset Management, XXXX claimed they are a non-reporting entity so again I ask how could XXXX XXXX have verified this account? I don't know what XXXX XXXX did or didn't do but I want this account deleted from my credit report once and for all. XXXX XXXX took 2 1/2 months to conclude an investigation and they clearly didn't do a real investigation since it is impossible they verified something with a company that does not exist. By the way, now that I think about it, I haven't received a response from XXXX either. I did from XXXX. I want to add XXXX to this complaint as well.
03/09/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75501
Web
Re : XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX , TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , TXXXXX Dear Sir or Madam ; I disputed the referenced account above on ( XX/XX/XXXX ) .The credit report of ( XX/XX/XXXX ) and your report # shows results these items was deleted from the credit file.Now I notice these items have been reinserted on my credit report. In accordance with the requirements of the FCRA as shown below, I am hereby requesting your complete compliance with any and all of the provisions : FCRA? 611, Procedure in case of disputed accuracy [ 15 U.S.C.? 1681i ] Requirements relating to reinsertion of previously deleted material. Certification of accuracy of information. If any information is deleted from a consumer 's file pursuant to subparagraph ( A ), the information may not reinserted in the file by the consumer reporting agency unless the person who furnishes the information certifies the information is complete and accurate. If any information that has been deleted from a consumer 's file pursuant to subparagraph ( A ) is reinserted in the file, the consumer reporting agency shall notify the consumer of the reinsertion in writing not later than 5 business days after the reinsertion or, if authorized by the consumer for that purpose, by any other means available to the agency. Additional information. As part of, or in addition to, the notice under clause ( ii ), a consumer reporting agency shall provide to a consumer in writing no later than 5 business days after the reinsertion date. ( I ) a statement that the disputed information has been reinserted ; ( II ) the business name and address of any furnisher of information contacted and the telephone number of such furnisher, if reasonably available, or of any furnisher of information that contacted the consumer reporting agency, in connection with the reinsertion of such information ; and ( III ) a notice that the consumer has the right to add a statement to the consumer 's file disputing the accuracy or completeness of the disputed information. I received no such notification.This is a serious violation of the FCRA, and I reserve the right to pursue further action.Your agency may avoid such action by immediately deleting this listing from my credit report. Thank you XXXX Please see enclosed letter from XXXX through XXXX XXXX and other agreements made between XXXX and myself not being responsible.
10/19/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • MD
  • 21117
Web
I found out from a District Court notice that an attorney XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, MD XXXX is Suing me for Debt allegedly belong to a company called XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX TX XXXX. Apparently this XXXX XXXX XXXX acquired this Debt from XXXX XXXX where I had a auto Loan from in XXXX. I had recieved one notice from this XXXX XXXX company earlier in XXXX. I had tried to call them with the Phone numbers provided and they are not valid numbers. I tried to email them from their website and recieved no response. As of this complaint filing I have had no contact with XXXX XXXX. I assumed it was a scam so I just kind of let it go until I was served a Summons for a lawsuit. I have contacted the Attorney above about this Debt allegedly now owned by XXXX, They are Trying to have a Judgement placed on me for XXXX XXXX which is allegedly owed. I have ask the Attorney for the contact information for XXXX and they gave me the same numbers that I already had and tried and are not valid. I ask them how they contact this XXXX XXXX management and they Replied that they never spoke with anyone, only email. all this has happened in the past couple weeks. I last tried to contact XXXX on XX/XX/XXXX and I did talk to their attorney on XX/XX/XXXX and could not resolve anything. after further looking into XXXX XXXX XXXX XXXX I found out that just recently that the company was shut down by the Securities and Exchange Commission for fraud and that the president XXXX XXXX XXXX and others that owned collection company 's under various name where charged and being investigated. Also the Company has many XXXX Complaints like mine. I believe that I am a victim of unfair collection practices and that I could not verify this debt with this company or even have ample time to resolve this Debt in any way shape or form. I have a court date of XX/XX/XXXX where the attorney above is asking for a judgement. I do not believe this debt is owed this company and at the least because I had no way of contacting this company that any judgement for this company should be granted. I only recieve SSI and I will never hold a regular job again due to my XXXX, and without being able to even contact this Company this is causing undue Stress. Again as of XX/XX/XXXX I still have had no contact with this company to try to resolve anything as the contact information is invalid
01/18/2018 Yes
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • GA
  • 30189
Web Servicemember
I was contacted on XX/XX/XXXX at XXXX XXXX by XXXX XXXX XXXX '' with the XXXX XXXX XXXX XXXX from XXXX. He stated that he was trying to collect a debt for XXXX College for XXXX He stated that he was a lawyer and that his client was XXXX XXXX XXXX He stated that they have mailed letters to me that I have never received. He told me he wanted to give me a courtesy call to let me know that they will be suing me, and garnishing my wages and/ or tax return if we could not setup a payment arrangement today. I proceeded to tell him that I am unemployed due to a major car accident onXX/XX/XXXX. I had XXXX XXXX and can not work at the moment. I lost my previous job due to the situation. I have documentation. After I tell him that they will have to proceed with the case, then he gets agitated and demanding that I pay the money or lose my taxes. I told him that I am a single mom and anything that I get back from taxes would go towards helping our living situation. I still proceeded to tell him to go ahead with the process, due to the fact that I still do not have the funds. I asked would I get correspondence when a court date is in place. I told him I would get a lawyer. He laughed and told me that I can not afford one or to file bankruptcy. He also had information about my other open accounts and laughed about my amount of debt. I told him that in my city we have access to free legal aid and lawyers based on income. He stated that he would ship out the petition today. He as very rude and degrading me and my situation. I have never experienced that with anyone that I owe. I have other accounts and the staff has never treated me like this. After the phone call, I XXXX the law firm and the number. I did not find that law firm anywhere. I found XXXX XXXX XXXX in NY and XXXX XXXX. The law firm in XXXX XXXX had a XXXX XXXX, not XXXX XXXX. I know that some debt collectors may impersonate lawyers to collect the debt, but that is a criminal offense. Also, when I XXXX the phone number it was in a list of other numbers registered to XXXX. I also know that he can not sue me in another state without hiring another lawyer in my state, because it seems like they are out of my state or country. Please help. I am doing the best I can trying to get back on track after this life changing experience. I do not appreciate being degraded and harassed.
03/26/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75501
Web
" As discussed previously, an FDCPA claim has nothing to do with whether the underlying debt is valid. An FDCPA claim concerns the method of collecting the debt. It does not arise out of the transaction creating the debt [. ] Azar, 874 F. Supp. at 1318. Footnote : See 15 U.S.C. 1692k ( governing civil liability under the Act See that XXXX XXXX XXXX ignored this fact and showed no proof, which is a clear violation of this : Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. Also this : 1. A copy of the consumer credit contract is not sufficient to validate the debt. Validation requires presentment of the account and general ledger statement signed and dated by the party responsible for maintaining the account. XXXX XXXX XXXX. XXXX XXXX, XXXX Haw. XXXX, XXXX XXXX XXXX ( XXXX ), XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX Hawaii XXXX XXXX ( Hawaii XXXX XXXX ), XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, ( XXXX XXXX ), and XXXX of XXXX v. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX ( XXXX ). and XXXX XXXX XXXX, XXXX XXXX XXXX. XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX ( XXXX. XXXX ). Letter from Federal Trade Commission ( FTC ) Attorney XXXX XXXX XXXX to XXXX XXXX XXXX stating that reporting a devt to a CRA constitutes a collection activity under 1692g ( b ). Several cases have relied upon the FTC letter as persuasive authority that reporting a debt to a CRA is a collection activity. XXXX XXXX XXXX XXXX XXXX XXXX XXXX., et al., If this is not deleted by XXXX XXXX XXXX immediately by XXXX XXXX XXXX I will swiftly turn this over to national FDCPA, FCRA attorney XXXX XXXX for the potential FCRA/TDCPA violations which offer treble damages. Also this, was GAP INSURANCE refund deducted for what you and XXXX have reported to my credit reports ( i.e. false reporting ) and In Texas any holder attempting to collect on a motor vehicle retail installment contract must have a XXXX XXXX XXXX XXXX. You DO NOT
05/22/2019 Yes
  • Student loan
  • Federal student loan servicing
  • Dealing with your lender or servicer
  • Received bad information about your loan
  • GA
  • 30329
Web
It is requested that Deville Assest Management be contacted and informed to remove said collection XXXX XXXX or any other fraudulent reporting from XXXX XXXX from my credit reports. Deville Asset Management fraudulently reported that they are the original creditors on my loan account. This is false reporting ( FRAUD ), I never went to XXXX XXXX, nor did I take out a loan from an XXXX XXXX. According to the credit bureau 's reporting on my account, my score has been harmed over the last couple of years with my credit score dropping 44 points at one time in some instances. This has affected my credit rating and my ability to apply for credit, loans, and personal accounts. An account executive called from Deville Asset Management and implied that this loan was tied to a loan from XXXX XXXX. My loans are in excellent standings, and XXXX XXXX was closed due to fraudulent practices by the United States Attorney General XXXX XXXX office. Federal loan relief forgave private debt owed by students of XXXX XXXX. Also see XXXX for further information on the fraudulent activities by XXXX XXXX and XXXX XXXX. I am asking that each credit bureau be contacted and the information supplied and attached be investigated against Deville Asset Management who continues to open fraudulent accounts against me harming my credit profile and character. A Cease and Desist letter that is also attached was sent to Deville Asset Management requesting them to start reporing fraudulent activity on my account. If Deville Asset Management continues to falsely report on my account causing me further harm, I am asking the Financial Protection Bureau to assist with the law suit that will be filed against Deville Asset Management per " CONSUMER LAW. '' I am requesting that all three credit bureau 's stop reporting this fraudulent information and restore my credit score back to its original standing from all credit reporting bureau 's. Forty Four points or more have been unduly deducted from my credit score and I am requesting it be reinstated. Please see all documents attached! Thank you for your assistance in this matter. XXXX XXXX XXXX
07/22/2019 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • CA
  • 94040
Web
First issue relating to second issue : Im having an issue with a third party company named Deville that is trying to collect debt on a private loan from XXXX College. I have no idea of the charges. They are trying to collect XXXX in debt. I did not have a loan in this amount. I have never heard from this company nor have received mail from them about the cost. But it is on my credit report. I would like a detailed print out of my costs. As I remember XXXX has gone bankrupt as of XXXX. second situation relating to first : I went to College at XXXX XXXX campus with a XXXX XXXX in XX/XX/XXXX XX/XX/XXXX XXXX. My loan is a whopping XXXX, XXXX dollars ( gov grants and loans ) to a school that said they would provide services to their students.Many promises that included continuous learning at their campus. Such as : Update our skill set for a competitive market, free courses, Use their business center to find jobs, and have a counselor find us work. None of these promises were fulfilled. This is related to XXXX XXXX, but companies want a person that wears many hats, this means the job requires continuous schooling. XXXX LOAN : In this competitive job market in my field, and these change quickly. It is important to keep taking these courses to update your skill set. That was a perk that I was interested in when applying to XXXX. Unfortunately this didn't happen. I have illegal creditors trying to collect loans that I do not remember of. The only loans I have are my Government loans that I feel I should be forgiven of. In XXXX XXXX went bankrupt. I was back at XXXX XXXX XXXX to get my XX/XX/XXXX in XX/XX/XXXX. I took off a few months for personal reasons. I tried to come back and they were closed! As of XXXX Ive only done freelance work, I am not in my field yet and I am trying to update my skillset to get a job suited for me. I have ALL my loans on deferment and this accrues interest each year on my loans. So as for getting lied to from XXXX this is costing me more money and I have to pay back the loans. What a scam
07/09/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • FL
  • 334XX
Web
This complaint is regarding the following company : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX They popped up on my credit reports. Claim I owe money to XXXXXXXX XXXX XXXXXXXX and reported them as my original creditor on my credit reports. I have never heard of this company. I can not XXXX or find this business anywhere. I asked XXXX to provide proof they exist and they failed to do so. They provided an account number with the above XXXXXXXX XXXX XXXX that is not any account number I have had. They provided an old loan from another company and hand wrote the account number on it. That loan did not match the XXXXXXXX XXXX XXXXXXXX. The date of the last payment date is blank and the Late payment amount is blank. They said they were a debt collector and now they said in my XXXX complaint they purchased this debt from XXXX XXXX. They have robo called me for months, just changing the number slightly and that seems to have stopped with my XXXX complaint. They threatened to sue me, garnish my wages, show up at my work, contact friends etc. They do not send statements just out false info on credit reports. The only letter they sent was in response to my complaint with them and includes all this inaccurate information. I asked them to take this off my credit and they refused to do so unless I pay them money. I said I am not paying money for an account that was not mine. I disputed with the credit companies and XXXX XXXX XXXX keep validating the debt as accurate and re-seasons the so called owed debt on my report. They have a principal balance that is not any amount I owe. They do not differentiate principal or possible accrued Interest. They said This debt was for a car and I never had a car loan with anyone but major lenders for my cars. I asked them to provide proof of a car or vin and they have failed to do so. They are in multiple lawsuits using the same type of fraudulent collection activity on other people.
04/13/2016 No
  • Debt collection
  • Credit card
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • TN
  • 376XX
Web
I received a notice from DeVille Asset Management LTD in XXXX, XXXX on XXXX XXXX XXXX. It stated that I owe over {$20000.00}, I could receive XXXX % off by settling for over {$13000.00}. I mailed a reply letter dated XXXX XXXX stating the debt was a credit card debt that was over 7 years old which I believed to be past the statute of limitations according to information on www.consumer.ftc.gov 's site, along with a listing by State on XXXX 's site. I have attached that letter, my response letter with pay confirmation, a call log, and copy of XXXX emails over a 6 day period. DeVille 's last email communication with me today states a different date they consider to be the official delinquent date of the debt but that date still makes the debt XXXX and XXXX half years old, still past the statute of limitations, to my understanding it is termed a " time barred '' debt, 4 years in the State of XXXX where I resided when I could no longer pay in XXXX due to job loss. Additionally, I came back from XXXX XXXX last year after living and serving there as a XXXX for 7 years. I am starting over from scratch, I have only been working since last XX/XX/XXXX and I provided a copy of my latest payroll to help identify my financial circumstances. I am in the process of applying for subsidized housing and food assistance in order to live. I do n't own a car, house or anything else of lucrative value. I do n't even have any furniture right now. I 'm temporarily borrowing a friends car to get to work. However Deville cites in the last email they will " proceed as fit ''. Creating more financial burden unnecessarily, putting time, effort and money into pursuing this makes no sense. Please see the attached communications which clarify in date order. I do not agree with DeVille 's assessment with my ability to pay the debt based on my credit score, ignoring my circumstances and that it is a time barred debt. Thank you for your time in this matter.
02/05/2018 Yes
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • RI
  • 02906
Web
I was, briefly, a student at XXXX XXXX in XX/XX/XXXX. My student loan balance was taken on by XXXX XXXX XXXX XXXX. I was advised by a member of XXXX XXXX staff that I could temporarily defer payment on said loan due to financial hardship which I did via a 3 way phone call between the school employee, a XXXX representative and myself. At a time when I became able to make payment, XX/XX/XXXX, I made arrangements to pay an agreed upon monthly sum towards my balance with XXXX. As of today 's date, XX/XX/XXXX, my balance from XXXX is listed as {$850.00}. XXXX XXXX. called my personal cellphone several months ago and stated that they had acquired my debt and I currently owed a balance of over {$5000.00}. I asked for more information and they were either unable or unwilling to provide me with the name of the company they had bought my debt from and they had no access to any of the previous payments I had made with XXXX. The representative from XXXX XXXX threatened me with imminent legal action unless I made immediate payment. They offered to take a substantially lower payment, on the spot, to wipe out my debt and I declined. Again, I was told that legal action would be pursued. I then proceeded to contact XXXX and they assured me that they still retained my debt and they had no knowledge of XXXX taking over said debt. They advised me to disregard the payment demand from XXXX and continue paying my loan off with XXXX, as I had been doing. I was content to follow this advice until I checked my credit report today and it showed an open account with XXXX XXXX with a balance of {$5200.00}. I do not believe this to be correct. I receive multiple phone calls on a nearly daily basis from a number I believe to be associated with XXXX XXXX. No voicemail is ever left. I would like the phone calls ceased and the account stricken from my credit report as I believe it to be erroneous. Thank you.
05/16/2019 Yes
  • Debt collection
  • Private student loan debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • CO
  • 80516
Web
This company used abusive language on the phone with me. The collection accountant refused to provide employee identification, refused to allow me to speak with a supervisor, refused to provide his last name, and stated, stop playing the victim I am getting really sick of it, as well as I am not your counselor or your therapist and When I told him that he was verbally abusing and threatening me He laughed into the phone and stated he didnt care and that there was nothing I could do about it. This is the fifth person I have spoken to at XXXX who acts completely inappropriate refuses to transfer the call to a supervisor or provide information about the debt. When requesting information on the debt they say that I have to request it in writing which I have done twice and when I tell them that they say try again maybe the third times a charm. I have never been provided proof of the debt, I have never been provided signed Paperwork of the debt, etc. Lastly, we had a payment plan set up but due to the high amount we had to cancel it, now when requesting a payment plan they say that they dont offer payment plans, but then Mr. XXXX blackmailed us stating if we gave them 10 % or {$1100.00} we could get a payment plan going. The last person I spoke to you XXXX Who refused to identify himself, give me his last name, or move me up to a supervisor was the one who was abusive and threatening. I felt extremely vulnerable and was upset extremely mentally after the phone call. He was extremely frightening with his comments in t Who refused to identify himself, give me his last name, or move me up to a supervisor was the one who was abusive and threatening. I felt extremely vulnerable and was upset extremely mentally after the phone call. He was extremely frightening with his comments and tone and my mortgage loan officer was three way called in and was witness to the inappropriate behavior.
02/22/2016 No
  • Credit card
  • Customer service / Customer relations
  • MD
  • 21221
Web
On XXXX/XXXX/2016 around XXXX EST I received a call from a XXXX XXXX at Deville Asset Management LTD in regards to my past due XXXX Account. I answered the call from work because we have been playing phone tag to request a call back in a hour when I punched out. XXXX XXXX than proceeded to tell me I never answer the phone, I attempted to explain to him I got in a car accident the beginning of XXXX. I was on my parents insurance and they do not wish to file a claim through insurance so my medical expenses are out of pocket. XXXX XXXX proceeded to call me a thief and began to get really hostile. I explained to him I am a single mother trying to pay off several balances, than he called me a liar!! I requested to speak to his supervisor who stated he was The Director of Collections. He told me he knows his colleague and there is no way he talked to me in that manner. He stated he would pull the call but I am not sure if that ever happened ; I explained to him I would be filing a complaint because there are ways to collect debt. I worked for XXXX XXXX XXXX for almost 5 years collecting on credit cards, single mothers, elderly, and individuals experiencing financial hardship should not be treated as criminals!! He said that was good for me!! A hour later I got a call from a supervisor and I advised her I would rather involve a third party and she got frustrated and disconnected the call. There are still MANY PEOPLE TRYING to rebuild there lives from the past recession and the DAILY financial war we battle DAILY!!! I communicated with XXXX XXXX in XXXX advising I would rather do a settlement option because I can not commit to an extensive payment program working as an independent contractor. I have student loan debt, liens, credit cards and much more. I am doing the best I can with an income under {$20000.00} per year!!
06/13/2018 Yes
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • VA
  • 22193
Web
In XX/XX/XXXX I was so racy by XXXX XXXX and was given a written agreement of repayment on my loan which I have done each month. I got a call in XX/XX/XXXX 6 month after I started my written agreement stating that they done give written agreements but j have one that was emailed to me from there company which I faxed and have fax confirmation for this on XX/XX/XXXX. XXXX XXXX the supervisor then called me after i called XXXX and she did not return my call. I was told they needed to increase my monthly payment in keel rhe account inhouse?? No reason was given for this increase. XXXX XXXX had always been very helpful to me about this and I had made my payment in time each month. I was first told my a XXXX XXXX that's the minimum payment was XXXX and not {$100.00} and they would take me to court due to I was not making full payment To keep out of litigation. XXXX XXXX told me he did not know who this man was but he gave me a fax number to there office. I asked for a new written agreement showing the XXXX a month payment plan he wanted me to start he refused and would not give me a reason for having to break this written agreement that was made with ne and XXXX XXXX XXXX XXXX. I was not informed why they needed to increase my payment. U had a verbal sk called recorded agreement with XXXX XXXX and a written agreement was emailed to me from XXXX XXXX which I provided to him. XXXX XXXX told me they do not do written agreements at this coompanh but I have one. I agreed to the increase I have not broken my agreement but i should be able to have a amended agreement which they will not provide me. She just told me last week I twas okay j could mail my payment in on the XXXX instead of the beginning of the month because I just had XXXX XXXX on XX/XX/XXXX. But now she womt return my calls.
07/14/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 483XX
Web
-Received a collection notice dated XX/XX/XXXX regarding collecting a debt from XXXX XXXX XXXX for XXXX from XXXX XXXX XXXX - Wrote back on XX/XX/XXXX indicating that this was not my debt, I have no knowledge of this and if they feel it is proper, send nature of debt, original paperwork or other documentation. - Never received any further correspondence. -On a routine check of my credit report at the beginning of XX/XX/XXXX, noticed XXXX XXXX effort showed up on the credit report. -Called immediately, talked to XXXX . He took my name, phone number and email and told me XXXX XXXX would be contacting me. -After one week and nothing from XXXX , I called back and talked to XXXX again. I asked him to connect me to XXXX, he said she was busy. He gave me XXXX 's email address as well as a general email address and suggested that I email her and register the dispute on the general email address. I sent 2 emails disputing the debt and suggested this was most like identify theft and asked that she acknowledge the dispute. 5 weeks later, I have not gotten a return email. - I recently received another collection attempt from XXXX offering to settle the matter for a 25 % discount and threatening further collection action. I did receive with this collection notice a description of debt as well as some personal information on myself that is readily available on the internet such as address, phone number. It also had partial information on a bank account that I do not own and an email address that is not mine. It does not appear that this lender, XXXX XXXX XXXX asked for any form of identification or original signature when this debt was initiated. -I send another letter disputing the debt and asked if they could provide any information that this debt was mine.
05/04/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • XXXXX
Web
XXXX XXXX XXXX XXXX XXXX. is reporting an account which they claim I owe {$7100.00}. The rst attempt to resolve this matter was received via certied mail USPS ( XXXXXXXX ) on XX/XX/XXXX. I request validation, competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay them. XXXX XXXX XXXX XXXX XXXX. responded with an itemized document, printout of original contract. As per FTC opinion letter from Attorney XXXX XXXX XXXX a printout of a bill or itemized document does not constitute verication. Not only was validation not provided, the documents contained a copy of a XXXX Drivers License. This is beyond alarming especially being I never resided in the State of XXXX, which you can veried based on my address history on all three credit reports. A second attempt was received via certied mail USPS ( XXXX ) on XX/XX/XXXX. Again, XXXX XXXX XXXX XXXX XXXX. responded with an itemized document this time containing my former State of XXXX driver license. Due to nature of this inaccuracy, and the detrimental effect to my ability to grow my XXXX XXXX XXXX, I have led a Small Claim Law Suit in the State of Georgia on XX/XX/XXXX in the amount of {$3000.00}. XXXX XXXX XXXX XXXX XXXX. should expect a 2nd Original serviced to their Registered Agent, XXXX XXXX XXXX XXXX, in XXXX County within the next seven business days. Laws included in Suit : 1 ) FCRA Section 623 2 ) FCRA Section 605 ( c ) 3 ) FDCPA Section 809 ( b ) FTC opinion Letter Cass From XXXX If XXXX XXXX XXXX XXXX XXXX fails to come to an amicable resolution or attempts to have a schedule court appearance moved, XXXX XXXX XXXX XXXX XXXX must be advised of other potential laws broken : 4 ) Metro 2 Compliance 5 ) FCRA Part ( A ) ( 5 ) ( B ) ( ii )
05/11/2018 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Don't agree with the fees charged
  • ID
  • 83440
Web
I was a student at XXXX College at the XXXX XXXX campus. I was a student there from XX/XX/XXXX- XX/XX/XXXX. That date may vary by a few months. I can not get the information about the school due to the school shutting down and there being no way to contact them since they do not exist. Recently, I my credit has taken a hit because over {$15000.00} in private loans was sent to collections with my already incurred XXXX in federal loans in a student deferment. The school was closed due to accreditation fraud, false promises of employment and false price advertising for the education. They also, just before the school shut down, switched companies in which my loan was through to force us to pay even after the school was shut down. None of my credits transfer from this school, the degree is worth nothing, and I am sitting with over {$50000.00} in debt that I have nothing to show for. This school underwent a large class action lawsuit by the XXXX Attorney General. The class action won and the school still continued to show false promises. I enrolled in the school one and a half years before its closure and graduated, at most, a month after its closer. All I am asking for is to see if there is any way that these false loans can be taken away or if I should fight it. I have also been contacted my a number of other companies that have promised to take care of my loans and all of which, some to find out, have been scams. The most recent ones is XXXX XXXX XXXX. These companies, according to the Federal Department of Education, have no ties to any legitimate organization and should not be trusted. I will be able to provide information but I am waiting for it to arrive from home as I am away at college.
01/30/2020 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OR
  • 97355
Web Servicemember
I had a XXXX XXXX credit card with a {$2000.00} limit. When XXXX XXXX bought out XXXX XXXX XXXX XXXX refused payments for 2 months during the merger. I asked if I could go into the local branch and was told that was not an option. i wrote them regards to account and never received a response. I ended up up defaulting on the card due to inability to make a payment arrangement.it was then filed as a judgement against me in the XXXX county circuit court where i contacted riverwalk holdings to try to arrange some sort of arrangement while on a fixed XXXX income. i never received a response while they were working on the info in the meantime i went through a foreclosure with my home where the riverwalk holdings put a second lien along with the foreclosure I was told it was wrote off with the debt on house I was purchasing through XXXX XXXX. River Walk Financial picked up the debt and now I have a Judgement against me through XXXX County Circuit Court. The debt has since been sold to XXXX XXXX. riverwalk holdings does not exist any longer and they are who holds the judgement against me in circuit county there has been no contact with me to attempt to collect a debt for the last 4 years and there is no report of this debt on my credit report so i had no knowledge it existed or was accruing interest all this time XXXX XXXX has made no attempt to contact me in the last 4 years and are saying they picked up the debt in XXXX which in XXXX the card was still in good standing so not possible they also now want over 8000.00 to clear the debt through circuit court which circuit court says i do not have a debt with them my home was foreclosed on in XX/XX/XXXX judgement was filed prior to foreclosure.
03/13/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 912XX
Web
The loan is currently being paid, however I have been notified by XXXX XXXX XXXX XXXX. on XX/XX/XXXX that I owe {$160.00} from an unpaid balance from XXXX College XXXX XXXX. I left this school about 10 years ago and advised the school I was dropping out. They never said anything about an unpaid amount. They never once tried to contact me about any debt I owed in all of these years. The school closed a couple of years ago. Then I received a letter claiming I owe this random company money from XXXX. I called them on XX/XX/XXXX and was rudely given a number for XXXX which is their sister company. I wanted to dispute this claim and both workers from XXXX were very rude. They told me to call XXXX which I did and I spoke to XXXX who was a little confused about the situation and stated XXXX bought old debts from different colleges and was forcing everyone to call XXXX. I informed him of the situation and he told me to continue to dispute them on it he also deferred the amount for now. I also emailed them of my dispute on this date and did not receive a reply. On XX/XX/XXXX I received a letter dated XX/XX/XXXX with writing saying I had 30 days to pay my amount and they dropped 25 % down to XXXX and they would not renew the offer. With the letter was records of everything owed and everything paid. When I checked the balance on the documents it said {$0.00} in two places! I also did all of the calculations multiple times and had an accountant look it over, which they stated the amount is also {$0.00}. I emailed the email address in the letter and it bounced back as undeliverable, so I tried another email. I am waiting on a response and will call again tomorrow on XX/XX/XXXX.
04/14/2019 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Trouble with how payments are being handled
  • MD
  • 20772
Web
I have tried on several occasions to apply for law enforcement jobs, but everytime I presented my degree I was turned down and when asked why, I was told the degree had no merit, I have since found out that the school was/is under scrutiny with several courts, One being in XXXX XXXX by there Attorney General XXXX, where she sues XXXX for using deceptive marketing to lure students into thousands in debts as well called for the closure of its criminal justice program, due to the fact that XXXX falsely convinced students that they could pursue law enforcement with agencies only to find out that the school was only nationally accredited and in order to purse such a carer the degree needed to come from a regionally accredited school. I do not know how long this has been going on, but I am asking for some type of closure or either some type of assistance in rectifying this horrific crime set out by XXXX. I have been shuffled around from XXXX to a company called XXXX then to a company called XXXX now the secondary loans are held with XXXX. XXXX XXXX XXXX XXXX XXXX with a balance of XXXX $ I have attached information from the school referring to my federal loans which Ive actually have already put in action with student financial aid department a claim as well. I am not one that does not pay their bills I have been trying to make as many payments as I can to keep my credit up..All I am asking is for a fair look at my situation. I am not in default as of yet. Thank You for hearing me out, Before I end, I also do not truly believe that everything that was signed was truly my signature, for that matter I don't know all that was signed
10/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75126
Web
This complaint is regarding XXXX XXXX XXXX claims I have a charged off, closed account in the amount of {$13000.00} that was apparently opened XX/XX/2018. I am writing to advise you that XXXX XXXX XXXX is in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which prohibits a debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. After researching XXXX XXXX XXXX on the Texas Secretary of State debt collector website I have found that XXXX XXXX XXXX is not bonded in the state of Texas. I am requesting XXXX XXXX XXXX immediately delete this entry with all credit reporting agencies they are reporting this entry to due to being in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. The TEXAS DEBT COLLECTION ACT ( TDCA ) defines a debt collector as any person who directly or indirectly engages in debt collection and further applies to creditors attempting to collect their own debts. TEX. FIN. CODE 392.001 ( 3 ). Furthermore, Sec. 392.301 ( a ) ( 4 ) of the TEX. FIN. CODE prohibits threatening to sell or assign to another the obligation of the consumer and falsely representing that the result of the sale or assignment would be that the consumer would lose a defense to the consumer debt or would be subject to illegal collection attempts.
07/25/2016 No
  • Student loan
  • Non-federal student loan
  • Dealing with my lender or servicer
  • Received bad information about my loan
  • CO
  • 80138
Web
I went to XXXX XXXX and it has been closed due to predatory lending, unfulfilled guarantees and promises and fraudulent grade reporting to ensure higher graduation percentages. Deville Asset Management, LTD contacted me in XXXX. They said the loan was turned over to them for collections. When I tried to ask about the validity of the loan, they just verified that I went to XXXX and said I needed to pay it immediately or make a payment plan. I had been paying it directly to XXXX and they just stopped sending me anything in the mail in XXXX. I had read somewhere about the closing of the school in XXXX. That is when I applied for the loan forgiveness. I believe Deville bought the loan for pennies on the dollar and are expecting me to pay it without verification that I owe it. I also believe they are only interested in their profit, not the truth of whether I really owe. They look as predatory as XXXX does. I did not receive goods and services I paid for and feel I do not owe it. I need someone to remove it from my credit report or explain why I would have to pay the loan if my degree it was for is not any good to me now. XXXX has a guarantee that if a student is not in a degree-related job within six months of graduation that they will pay {$250.00} toward their monthly bills. I did not receive this service, hence unfulfilled guarantees. The number I have for XXXX does not work. It sounds like a voicemail recording, but I can not understand what it is saying. At the tone, I have left messages but no one calls me back. Please help me sort this out, as I am unable to get answers on my own. Thank you.
10/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 322XX
Web
Hi, I submitted a request from CFPB recently and was told that my dispute was closed due to, it looked like a credit repair company that had put in the complaint. I do not work with any credit repair company, I submitted those docs after doing my research in regards to Identity Theft, and the docs that i submitted came from off the FTC site. I am a victim of Identity Theft, I wrote the credit bureaus in regards to this matter and the disputed accounts were deleted from my file and was re-inserted again. I do not understand how these credit bureaus have so many Data Breach, 1,2, and sometimes even 3 breaches a year and not pay attention to the consumers, after told the fraudulent accounts on their credit file was due to identity theft. They are the ones who are committing the frauds on the consumers, along with collection agencies. I am a Veteran and have a mortgage pending and these fraudulent accounts are making it hard for me to close on a house. its is not fair to the consumers who have to go thru this with these credit bureaus. I did not get any letter from the credit bureaus in regards to re-inserting these fraudulent accounts. I do my research, I served this country for 12 years and have to go thru this with these crooked credit bureaus and collection agencies. they delete it from your credit file, then reinsert it after another and another collection company buys the debt. its unlawful the way this goes on. The collection company Deville Ast Management has fraudulent accounts : XXXX XXXX XXXX acct # XXXX XXXX XXXX XXXX acct # XXXX and XXXX XXXX acct # XXXX
08/16/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75070
Web
I have sent XXXX XXXX XXXX several request to comply with the texas law they are collecting on and reporting negatively on my credit a debt. This looks to be a vehicle that was repossessed. I have ask them to comply with state law and also the FCRA on 3 different Occasions I have asked for the following documents as the law allows me to do. 1. Please evidence your authorization under 15 USC 1692 ( e ) and 15 USC 1692 ( f ) in this alleged matter. 2. What is your authorization of law for your collection of information? 3. What is your authorization of law for your collection of this alleged debt? 4. Please evidence your authorization to do business or operate in this state. 5. Please evidence proof of the alleged debt, including the alleged contract or other instrument bearing my signature. 6. Please provide a complete account history, including any charges added for collection activity. 7. Proof that all required notices were sent Prior to the repossession of the vehicle. I have only received what seems to be he initial contract and a Letter titled " Explanation of Calculation of surplus '' This is a Violation of my rights and I believe they will continue to Violate my rights. This has been terrible experience and continues to be a weight on me financially as I have sent all notices via certified mail with return receipt to prove all notices have been signed for and received by the company. Please Help me with this. I have attached the initial request 1-6 was on this letter and I sent 2 additional letters requesting # 7 that I can provide as well
02/23/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 95608
Web
I received a call at XXXX from an individual working for XXXX at extension # XXXX. To the best of my abilities this is the conversation on the phone. -XXXX are you aware that your social security number starting with ... and last four digits ... is on a list to pursue legal charges because you did n't pay a debt to XXXX ? I 'm calling from XXXX, a company that will take you to Court because XXXX is a federal funded bank, not state but federal and since you have not paid your debt you will need to start looking for an attorney. -What, what are you taking about? - I am telling you that you will face charges so I suggest that you come up with the $ XXXX ( did n't remember the exact digits ) or you pay immediately {$2500.00}. -But where are you calling from again and what is your name? I know this debt is on collection - XXXX watch what I do with your social security number. After that I called numerous times ( about 10 ) to the number recorder on the phone asking the person to give me his name, number and information. He refused and hung up, also told me that I was harassing him, and finally picked up again to tell me that all the messages were being recorded and hang up right afterwards. I also got in contact with Deville MGNT, which is the company that contracted XXXX and inform them about what has happened. The manager did n't think XXXX said anything inappropriate and in fact, kept telling me that I had to pay the bill and that XXXX had the right to collect my debt.
04/10/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33446
Web
I saw a debt collection on my credit report for the amount of {$2700.00} from Deville Asset Management. I called the company and was told it was a XXXX XXXX XXXX Credit Card. I told them I have never had a XXXX XXXX XXXX Credit Card. They said that it was me and it would negatively affect my credit report until I paid. XXXX said I could pay {$2500.00} right then, but that was the last time she could offer that. I said I ca n't do that, and would n't or debt I did not make. They called my place of work and my cell phone, were disrespectful, and threatening. I called back later with my father, and they again said the same thing. We called XXXX XXXX XXXX , and they could not find my social linked to any account, closed or not. I called back Deville, They gave me an account number, and said XXXX XXXX XXXX could n't find it because they had. So we called back XXXX XXXX XXXX , and gave them the account number. They said that account does not belong to XXXX XXXX XXXX , we have no record of it or you in our system. and we can look back 10 years. We would be able to see if it was in collections. We then called back with XXXX XXXX XXXX on the line, when the XXXX XXXX XXXX XXXX said that this call with be monitored and recorded, Deville said that the account had been flagged, and the debt collection was being stopped. This is a scam company, and they were trying to steal close to {$3000.00} from me. They should be in jail.
02/09/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78754
Web
I do not have a contract with this XXXX XXXX. I have never signed a contract with them and I am not liable for any debt associated with this company. I have requested through all 3 credit bureaus for validation of this account with a signed contract from me obligating myself to this company and have never received from this company. I am not responsible for the alleged debt. I have asked the credit bureaus all 3 to obtain the following information. • What the money you say I owe is for: • Explain and show me how you calculated what you say I owe: • Provide me with copies of any papers that show I agreed to pay what you say I owe: • Provide a verification or copy of any judgment if applicable: • Identify the original creditor: • Prove the Statute of Limitations has not expired on this account: • Show me the you are licensed to collect in my state: • Provide me with your license numbers and Registered Agent and Signed contract with my signature. I have been victim to identity theft and have been victim to scams related to alleged debts that were found to not be mine so I am very proactive in validation of my accounts. I have contacted the following credit bureau (XXXX and XXXX) and they have reported that this account is validated and I have not received any information personally that shows validation of this account and I have requested it twice. This is my last option and then I may have to retain a lawyer to see what can be completed.
11/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • TX
  • 75126
Web
XXXX XXXX XXXX states that you are bonded in the state of Texas, however you were not bonded till XX/XX/XXXX. XXXX XXXX XXXX purchased the debt XX/XX/XXXX, XXXX XXXX XXXX was not bonded in the state of Texas when the debt was purchased which makes XXXX XXXX XXXX in violation of the TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001. XXXX XXXX XXXX made several attempts to contact me as well as mailing out collection letters when XXXX XXXX XXXX was not bonded, Sending collections letters and attempts to contact me XXXX XXXX XXXX is acting as a holder, as specified in the Texas Finance Code, which the case says requires debt holders to obtain a license which was not obtain at that time. Where a holder fails to obtain the required license, it is prohibited by law from acting as a holder, XXXX was unlicensed as a holder, and therefore attempted to collect on a debt it is prohibited from collecting. I would like to bring to the attention that I am fully aware that XXXX XXXX XXXX currently has a class action lawsuit against them right now for this exact same reason. Currently all I am requesting is the immediate removal of this tradeline from my XXXX credit report, as XXXX XXXX XXXX has violated the aforementioned laws, you may not sell or assign to another debt collector. Please note I am fully prepared to pursue my rights. I further remind you that you may be liable for your willful non-compliance. Sincerely, XXXX XXXX
02/28/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 604XX
Web
I received information from another company I do business with that they were lowering a few account limits to include one company which closed my account because I had a new derogatory mark on my report placed there by XXXX XXXX XXXX which is located in XXXX, Tx I didn't even know who this company was. So I waited a while and never received anything from them after a week I looked my report up through XXXX XXXX and got reminded during that time I have a collection against me from this company so I looked up the company and tried to call to which my phone call never went through the next morning I emailed them asking for validation of this debt they claim I owe them to date I still have never received anything which was requested more than a month ago so tonight I went and looked them up via the internet to find information stating they are a part of some scheme and has been closed by the FBI being worried by this information I now know I was correct with not recognizing this company I read as much information as possible to include finding out they aren't even registered with the state of Illinois by not being currently registered with the Secretary of State to conduct business within the state I live in ... So why can a company who practices illegally ( morally and physically ) put a collection against me without proving to me that this debt is mine even after requests I'm so confused and angry about this
03/01/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32817
Web
I am disputing this collection account for several reasons. The original creditor was a school named XXXX XXXX XXXX, which closed years ago for fraudulent accounts, predatorily financial aid tactics and student dissatisfaction. I was one of them and the school was located in XXXX XXXX, FL. I stated my concerns with the office managers XXXX XXXX and XXXX XXXX, who then dismissed me immediately from the program on XX/XX/2013. I was in between classes and financial aid was paying the tuition, so I gladly left. One month later, I received a {$1700.00} bill saying I owned them for dropping the program. They automatically put me on a {$200.00} a month repayment plan ( without my permission, no signed documents or even my knowledge ). I started getting calls and letters that this " loan '' is in default and it started reporting on all 3 credit bureaus. I have been disputing this for years now and even contacted the Florida Department of Education who stepped in and wrote XXXX XXXX letters on my behalf to drop this fraudulent charge of {$1700.00}. The school did drop the charge and THEN sold it to this debt collection agency named XXXX XXXX XXXX, who is now harassing me and reporting this " debt '' to all 3 credit bureaus. I need help with this as I am trying to buy a home and clear up my credit. These predatorily companies need to be held accountable for their fraudulent and shady money scheming tactics.
05/30/2018 Yes
  • Debt collection
  • Private student loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 14127
Web
In late XX/XX/XXXX, I was notified through XXXX XXXX, that XXXX XXXX had placed a collection item on my credit report. I called XXXX and spoke to a representative. I advised them that I have not been a student in near 18 years and was unaware of any private loans or balances owed to anyone. The woman stated the only information she had was that the account was purchased in XX/XX/XXXX. I requested verification of debt. I have never received such. I disputed the account through XXXX XXXX and the account was removed from my credit report. I have now been advised again that they are reporting this debt. I am unaware of any outstanding debt owed for higher education. Furthermore, I have never received VOD upon request to the company. The Company, in effort to avoid illegal practices under the FCRA and FDCPA are placing an account with an open date of XX/XX/XXXX. If there was a higher education debt, it would most certainly be time barred as I have not been a student in nearly two decades. The company would be manipulating the date of the account in order to credit report it. This would be a direct violation of the FDCPA ( deceptive means ) and the FCRA ( manipulation of date ). I Demand the account, without negative effect or notation, be removed from my credit reports immediately. I have suffered damages as a result of Deville 's illegal and unfair practices.
11/29/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TN
  • 37214
Web
In XXXX, due to rough life circumstances, I had a van repossessed. In XXXX, a collection agency by the name of XXXX, XXXXXXXX XXXX XXXX contacted me about a debt that was turned over to them by XXXX XXXX XXXX for said van. Mr XXXX XXXX ( who conveniently no longer works for XXXX, XXXXXXXX XXXX XXXX ) offered me a settlement to get this debt paid and cleared off my credit and I have the settlement letter I was sent. I agreed to the offer and began to make the monthly payment we agreed upon. After about 6 to 8 of making on time payments, Mr XXXX called me back and said if I would just pay 4 lump sum payments totaling {$1000.00}, they would consider my debt paid in full. I sacrificed to make those payments but I did, and I also have the letter that states I made my payments in full, on time, and that there is now a XXXX balance on behalf of XXXX. However, I've been calling XXXX to find out why they're still reporting me to the credit bureau and they are now ( over a year later and my offered settlement was paid ) Mr XXXX and Ms XXXX, directors with XXXX, are trying to tell me that they never approved the settlement amount that XXXX XXXX, the collection company they hired, offered me and they refuse to honor it and demanding I pay them an additional amount of over {$4300.00} for them to just remove this from my credit!! I need help, please.
02/21/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77047
Web
XXXX XXXX XXXX put collection on my credit reports without my knowledge and in doing so ; this violated the FDCPA Collection Practice by placing a collection account on my credit report without sending a letter to me. Please be advised this is not a refusal to pay a debt, but a notice pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. XXXX XXXX XXXX also failed to follow FDCPA by not sending a letter giving the consumer time to dispute or validate the alleged debt within the allowed 30-day time frame that is allowed by law. I have no knowledge of this account. I request that you please verify the following information to assist identifying whether this debt is valid : 1. Full original account number 2. Date original account opened 3. Any written agreement ( s ) between myself and the original creditor stating I agreed to pay alleged debt 4. Consumer address at which original account was opened 5. Date of first delinquency 6. Itemized calculation of alleged debt If XXXX XXXX XXXX is unable to provide the above identifying account information I will have no recourse but to presume the debt invalid and/or fraudulent, request account deletion from all credit reporting agencies, and request that the account not be sold or transferred.
06/16/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CO
  • 80014
Web
During my enrollment at XXXX XXXX, I was informed by the school financial consultant and admissions counselors that my tuition would be covered under my federal and private student loans. Prior to dropping out, I began making payments on my student loans. Afterwards, I was under the impression that any sum or money owed to the school was covered under my loans, and I continue paying them on a monthly basis. Currently, I'm still paying off my federal and private student loans. Earlier this month ( XXXX ) I checked my credit reporting account and noticed that a sum of around {$2500.00} was sent to collections ( XXXX XXXX XXXX ) from the school back in XX/XX/2017. When the sum was transferred to the debt collector, I was not notified in any way that I owed this debt or that it was transferred at all. I have formally filed a dispute with 2 credit reporting agencies and I have also filed a borrower defense discharge application with the Department of Education. After the disputes were filed, I have finally received a notice about the debt today, XX/XX/XXXX, demanding the amount in full or to sign up for a 12 month payment plan. I find it very unprofessional that the school openly lied to me about their financial practices and that the debt collector didn't inform me until 6 months after the debt was transferred.
05/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75232
Web
THE INFORMATION I HAVE LISTED BELOW ARE INACCURATE AND UNKNOWN/ IDENTITY THEFT..I HAVE NEVER DONE BUSINESS WITH THESE COMPANIES OR LIVED AT THOSE ADRESS EVEN MY NAME WAS LISTED 3 DIFFERENT WAYS ON THE REPORT THATS LINKED TO UNKNOWN/FRAUD ACCOUNTS XXXX and XXXX XXXX- THESE ARE INACCURATE SPELLING OF MY NAME THESE ADDRESSES ARE EVEN INACCURATE OR UNKNOWN I HAVE LISTED THEM I NEED THESE REMOVED BECAUXE THEY ARE LINKED TO UNKNOWN ACCOUNTS XXXX, XXXX, TXXXXX XXXX, XXXX, TXXXXX XXXX, XXXX, TXXXXX XXXX, XXXX, TXXXXX XXXX, XXXX, TXXXXX XXXX, XXXX, TXXXXX XXXX, XXXX, TXXXXX XXXX, XXXX, TXXXXX HARD INQUIRIES -NEVER DID BUSINESS NOR RAN CREDIT WITH THESE COMPAINES XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX RETURNED THE VECHILE AND THEY SOLD THE VECHILE NEVER SENT THE UPDATED PAYMENT AFTER THE VECHILE WAS SOLD THEY NEVER SENT ME THE REMAINING BALANCE AMOUNT AND NOW THEY ARE REPORTING INACCURATE INFORMATION ON MY REPORT FOR YEARS AFTER THE CAR IS SOLD AND THEY WANT ME TOMSTILL PAY THE FULL AMOUNT WHICH IS FRAUD XXXX XXXX XXXXXXXX # XXXXNEVER DID BUSINESS WITH THIS COMPANY UNKNOWN INFORMATION DEVILLE ASSET MANAGEMENT # XXXX NEVER DONE BUSINESS WITH THIS COMPANY UNKNOWN INFORMATION XXXX AND XXXX WITHHELD MY CREDIT REPORT YET ARE REPORTING TO XXXX XXXX AND OTHER COMPAINES INACCURATE INFORMATION.
11/21/2018 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MO
  • XXXXX
Web Older American
I disputed the legality of the debt because I do not recognize XXXX. I took out a loan with XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX back in XXXX in the amount of {$800.00}. I paid three payments of {$250.00} with one returned by my bank for NSF. They re-ran this ACH three subsequent times, causing further overdrafts. Then in XX/XX/XXXX of this year, I started getting correspondence from XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, TX XXXX XXXX. XXXX is a tribal entity that bought this debt and onctheir behalf, the above collection agency is trying to collect {$1500.00}. I am disputing this allegation/claim because I have never done business with XXXX. Also, XXXX XXXX XXXX refused to verify the original debtor, XXXX, the original date of the debt and the amount. They listed it on my credit report as a debt originated in XX/XX/XXXX, which they are claiming as a new debt. Further, they are using an ACH withdrawal per XXXX ; to verify the debt as being owed to them. When I spoke to XXXX, he asked for my SSN, which I provided and said I did not recognize the loan originator and the dates. He then mentioned XXXX and pressured me to settle. I was unable to clarify to him that the debt originator and dates were incorrect. He was rude and told me I listened to you and now you will listen to me.
07/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • MD
  • 20785
Web Servicemember
XX/XX/18 -- I submitted a complaint regarding 3 collections on my credit report that appeared in XX/XX/2018 from XXXX XXXX XXXX for tuition from XXXX College. The collections are for {$3500.00}, {$1800.00} and {$430.00}. My XXXX XXXX GI Bill covered this tuition in full. I do not owe XXXX College or XXXX XXXX XXXX any money. Please remove these items from my credit report immediately. XX/XX/18-XXXX XXXX from XXXX XXXX XXXX responded claiming that these debts were not paid for. Attached to XXXX XXXX 's response were my account ledgers showing payments and 0 balances, PROVING MY POINT. I will attached these ledgers to this complaint. XX/XX/18-Sent proof of payment letters from the VA to Mr. XXXX at XXXX XXXX XXXX after several phone conversations. He assured me the letters from the VA confirming the payments were being uploaded in the system for the manager to review. XX/XX/18-Still no resolution so I am now submitting another complaint which will provide the aforesaid documentation from the VA and XXXX XXXX XXXX showing the tuition was paid for. By the way, I am submitting the ledgers from XXXX as I received them, inaccurate file names and all ( they seem to have confused me with a recently deceased actor, XXXX XXXX. But the document itself has my name correct once you open it ).
11/09/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32826
Web
I have written a letter to this debt collection agency Deville Asset Management on XX/XX/2019 to confirm the validity of this debt they are claiming owed in the amount of {$7500.00}. The letter was returned to sender, which is myself. I had requested that they sent me all the required notices that were supposed to be properly and timely given. I request that they provide copies of the legal notices and proof of the commercially reasonable manner of the resale of the subject vehicle. Also to please provide copies of the original contract of purchase of vehicle, notice of intent to sell motor vehicle, notice of redemption letter with proof provided in a timely manner for an opportunity to purchase vehicle back, Notice of deficiency including written accounting of remaining principal and interest plus resale fees. I sent it to the address that appears on my Credit Report as associated with this debt collector. But it wasn't able to be delivered. I believe that the information provided is not only invalid but that they have illegally reagged this account so that they can report it to credit bureaus in an attempt to collect a debt that is not owed to cause harm towards my credit. As they continue to report this invalid claim is considered to be a violation of the FDCPA and FCRA.
09/09/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • PA
  • 19144
Web
On the date of XX/XX/2020 I sent out certified letter with return receipt to XXXX XXXX XXXX XXXX at address of XXXX. XXXX XXXX XXXX GA XXXX didn't get the return receipt and no response. I also sent out certified letter with return receipt to XXXX on XX/XX/2020 at XXXX. XXXX XXXX XXXX TX XXXX. Didn't get the return receipt or any response. I was inquiring about the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) that they are required by federal law to verify through the physical verfication of the original signed consumer contract.Under the FCRA, unverified accounts must be removed and if the credit bureaus are not able to verified proof, they must remove the accounts listed below : 1 ) XXXX : is still on my credit report with XXXX deleted off the other two bureaus 2 ) XXXX XXXX ( 2 accounts ) : are still on my credit report should be deleted 3 ) XXXX XXXX XXXX : was deleted 4 ) Deville Asset Management : still on my credit report should be deleted 5 ) XXXX XXXX XXXX : still on my credit report should be deleted 6 ) XXXX XXXX : still on my credit report should be deleted. None of the credit bureaus or creditors/collections have proved me with proof of what was ask for in the letters that were sent. So, by law these item should be deleted if no proof was given.
01/13/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 31909
Web
On XX/XX/2017, this debt for XXXX appeared on my credit report. I have no knowledge of this debt. I am requesting a signed confirmation with my signature that I opened this account. Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting on my credit report. Please don't respond to my request by saying that this account has been verified. Send me copies of the documents that you have in your files that were used to verify this account. If you do not have any documentation in your files to verify the accuracy of this disputed account then please delete them immediately as required under Section 611 ( a ) ( 5 ) ( A ) ( i ). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness. Under the FCRA 15 U.S.C. 1681i, all unverified accounts must be promptly deleted. Therefore, if you are unable to provide me with a copy of the verifiable proof that you have on file for the account listed within 15 days of receipt of this then you must remove the account from my credit report.
01/17/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 07203
Web Servicemember
I regularly check my credit report and on XX/XX/XXXX, I noticed that XXXX XXXX XXXX ( XXXX, Tx ) had placed a derogative account on my XXXX credit report. Please note I have never received a phone call or any mail correspondence in reference to this alleged debt. I have never held a contract with XXXX XXXX XXXX, so I sent XXXX XXXX XXXX a certified letter on XX/XX/XXXX, disputing the debt and asking for verification of this alleged debt and they replied with no documentation proving that I had a contract with their company owing them XXXX. I also sent another certified letter on XX/XX/XXXX but have yet to her back from them. Please note they have reported to XXXX credit Bureau since XX/XX/XXXX that this debt is mine, but have failed to comply with the FDCP and FCR by contacting me and allowing me to dispute the debt as well as after receiving a certified letter from me indicating that I am disputing this alleged debt updating my XXXX Credit report with a note of dispute by consumer. I have sent two certified letters to this company asking for proof of contract with their company bearing my signature but that have not complied. I is my hope that your able to get in contact with XXXX XXXX XXXX and have them remove this erroneous Debt from my XXXX credit report.
06/28/2018 Yes
  • Student loan
  • Private student loan
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • 908XX
Web
I attended XXXX College from XX/XX/XXXX to XX/XX/XXXX. Student loans were processed with XXXX XXXX XXXX who I arranged monthly installments. I am in good standing with this company however, in XX/XX/XXXX I received a message on my credit report of two derogatory marks. I discovered XXXX turned student loans over to a collection agency, XXXX XXXX XXXX. I was never informed in writing or verbally that my account would be placed into collections. I have contacted both companies several time with no prevail. As of XX/XX/XXXX XXXX has stopped sending statements. I am continuing monthy payments to date. I have also, filed disputes with XXXX, XXXX, and the XXXX XXXX XXXX. After researching XXXX XXXX XXXX, my discovery shows many complaints of unethical business practice and illegal collection practices. I have also attempted legal action but have not been successful in finding representation. I can provide documentation in my favor such as proof of payments, notes from conversations with all parties involved, my last statement sent from XXXX, proof of complaints on the XXXX XXXX XXXX site and XXXX investigation report which found in my favor. I am seeking help in resolving this issue. Please advise if your agency can be of assistance to me.
04/25/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • GA
  • 31313
Web
The original creditor ( XXXX XXXX ) had already charged off this debt and removed from my credit report. I received an updated copy of my credit report and found a collection agency named XXXX XXXX XXXX on it, stating that I owed {$10000.00} for a car that was repossessed over 4 years ago. I contacted XXXX and they have no record of my account. I then contacted XXXX and they referred me to another company named XXXX XXXX XXXX. When I spoke someone at XXXX, which said that they are managing the account for XXXX. I explained to them that this debt was charged off years and should not be on my credit report. They stated that they bought the debt and was trying to collect on it. I then stated, how can they buy something that was charged off and try to collect on it years later. I never received any correspondence or phone calls from either company XXXX or XXXX concerning this debt, it just showed up on my credit report. I explained to the representative that I do not have {$10000.00} or half of that. I was told that legal actions will be taken if I do not settle this debt. Something truly needs to done about XXXX buying and trying collect on old debts that the original company had already charged off and removed from their records.
05/01/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30328
Web
On XXXX / XXXX / 2017 , I received an alert indicating that there had been changes to my credit report. I logged into my credit tracking account and found that this company by the name o f Deville Asset Management had placed an alleged account on my credit reports. I have never heard of this company prior to XXXX / XXXX / 2017 . On that same day, XXXX / XXXX / 2017 , I filed a BBB complaint, the company responded, and I sent an official letter of dispute around XXXX / XXXX / 2017 which Deville Asset Management s igned for on XXXX / XXXX / 2017 . Sometime in XXXX /2017, I received communication from Deville Asset Management which poi nts to this account being time barred and null and void as they did not provide proof of the legitimacy of this alleged account. Around XXXX / XXXX / 2017 , I again responded to Deville Asset advising them of the fact that they did not include proof that this account is valid and requested that they have this alleged account removed from my credit reports immediately. Deville Asset Management signe d for this letter on XXXX / XXXX / 2017 , and up to now this time barred, null and void account is still on my credit reports.
10/13/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78626
Web Servicemember
This company Deville Asset Management is trying to collect {$10000.00} from me for a bill they claim I owe. I have written them several letters demanding that they comply with the Fair Dept Collection Practices Act and the Fair Credit Reporting Act by ( 1 ) providing me a contract or bill from Deville Asset Management with my signature on it as follows : " I am requesting validation, made pursuant to the Fair Debt Collection Practices Act. Please note that I am requesting validation ; that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay Deville Asset Management y. '' They sent me a computer printout of a bill, but nothing with my signature on it showing a contractual relationship between myself and Deville Asset Management. They are in violation of the Fair Dept Collection Practices Act and the Fair Credit Reporting Act by claiming I owe money to them and they have no document bearing my signature wherein I allegedly owe them any money or authorized these charges. They are reporting this fraudulent claim to the credit bureaus as a valid debt, yet they are unable to validate the debt.
06/28/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CO
  • 80214
Web
I attended XXXX College from XXXX in the Wind Energy Program. I was set up with a loan managed by XXXX Colleges ( who is apparently no longer in business, along with XXXX College/any other colleges they managed ). I chose to pay off the loan early in full in XXXX of XXXX. However, on a credit report I received in XXXX of XXXX, I had a " negative '' item affecting my credit/on my credit report related to this loan. The information on the report is as follows. Original creditor : XXXX College. Credit Limit/Original Amount : {$1500.00}. Collection Agency : DeVille Asset Management. Status : Paid, Close. Payment History/Month Opened : XX/XX/XXXX. Payment History, Month Closed : XX/XX/XXXX. From the information above, some company related to my loan filed me for collections but then immediately closed it a month later - because I paid my loan in XXXX. Although this isn't showing up on my current XXXX XXXX credit report, a lender who I am getting a mortgage loan through did find it and it is affecting the interest rate I can get for that loan. I want this removed from my credit history completely so it doesn't affect anything in the future.
08/27/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • LA
  • 70043
Web
Unknown company contacted my phone on XXXX XXXX 2017. Informed me of a debt they allegedlu purchased from a company namedx XXXX XXXX I had no information about. They did not have valid contact information so I provided my address to send me proof of agreement, proof of right to collect, and payment history to show proof of amount they are claiming is owed. 3 days later the account popped up on my credit bureau. The information provided on credit bureau do not provide the information requested and my complaint is that under the FDCPA law my rights to validate the validity of thhe debt was violated. I am XXXX and awaiting a XXXX and XXXX XXXX. I do n't have the energy to fight for my rights or the finances to to just pay something I do n't feel I owe. I am being bullied by this company who refuses to correct this issue I am experiencing. I want this derogatory information removed due to wrongful tactics and I want to be given a fair chance to understand what this is by validating this account according to my rights. The company is in direct Violation of FCRA fair credit reporting act. ( Using the credit bureau as a eay to strong arm a consumer )
05/04/2018 Yes
  • Student loan
  • Private student loan
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • 90025
Web
On XX/XX/18 I was alerted to a change in my credit score, and that I now have two collection accounts showing on my credit by a company called XXXX XXXX XXXX ( XXXX XXXX XXXX. XXXX TX XXXX. ( XXXX ) XXXX ). These accounts are current, and not delinquent or in default in any way. The accounts in question are paid and serviced through a company called XXXX XXXX. I contacted XXXX, and they instructed me to contact XXXX XXXX, claiming that XXXX is reporting the status of the debt to them erroneously. After speaking with XXXX, it was clear to me that XXXX can not do anything about the reporting of the account, and that they had been dealing with calls all day from other clients regarding this same issue. XXXX is the company reporting to the credit agencies, so they have to fix the problem. According to the management at XXXX, XXXX is a collections agency, as well as a company that apparently owns debt that is current. However, because they are a collections agency, when they report debt that they own, it shows up as a collections account. Obviously, this can not continue. Further attempts to contact XXXX for resolution have gone nowhere.
03/30/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • 75224
Web
On XX/XX/XXXXI notice a collection on my credit report from XXXX XXXX XXXX located at XXXX XXXX XXXX XXXX Texas XXXX. in the amount of {$7600.00} for a car loan charge-off closed account which was stated open XX/XX/XXXX on my XXXX XXXX report andXX/XX/XXXX on my XXXX report .I reached out to this company by certified mail on XX/XX/XXXX and tried to call several time with no response from the company they failed to mark my credit report as disputed and failed to reach out to me about this account via mail I waited 31 days and reached out to the company again via certified mail onXX/XX/XXXX still with no luck. On XX/XX/XXXXI check to see was this company license or had a surety bond active and place to even collect a debt in the state of Texas which is required under the Texas Finance Code Section 392.101 and the surety bond was canceled on XX/XX/XXXX I need this company to validate this collection account they have placed on my credit report stating I owe them any help from the CFPB would be gladely appreciated because this company is not responding to any of my letters nor are the legally authorized to collect third party debts in Texas
09/25/2018 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 45251
Web
XXXX XXXX XXXX reports XXXX XXXX debt of {$5300.00} was opened XX/XX/XXXX and put reported on XXXX, which is closed acct # XXXX They also reported the same debt amount on XXXX , which is open acct # XXXX, but says it was opened on XX/XX/XXXX. I never opened an account with XXXX XXXX in XXXX. I opened an account with XXXX XXXX XXXX in XXXX, and a Case XXXX was filed XX/XX/XXXX. Garnishments were paid to the creditor XXXX directly via Municipal Civil Court. The amount was for {$6900.00}. I know that I was contacted at work many times with aggressive and mean representatives from XXXX, after I asked them not to call me again and to send correspondence in writing, and told them that I never got a car from XXXX XXXX in XXXX. I also know that the company is very fraudulent. I have disputed to get this false debt taken off my report many times, but was not successful. I have screen prints showing the court information. I have also contacted XXXX XXXX at XXXX, and she has been the only person that I have reached out to in regards to my accurate XXXX debt, and there are no other records of me ever purchasing another vehicle in XXXX from them.
05/11/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • XXXXX
Web
I rec 'd a letter from XXXX XXXX XXXX dated XX/XX/2018. In return I submitted a letter via fax on XX/XX/2018 and XX/XX/2018 ( attached is my confirmation ) the letter was also sent via snail mail on XX/XX/2018. The letter stated that I needed validation that they were authorized to collect such debt and the name of the company claiming I owe this debt. There was never a response to this letter. The letter also states that if the office report invalidated information to any of the 3 major credit bureaus that this action will constitute fraud under both Federal and State Laws and if any negative mark is found on any of my credit reports by their company that I won't hesitate to bring in legal action. They had 30 days to respond and here it is almost 60 days later, I am notified of a credit alert on my credit report with XXXX that XXXX XXXX XXXX added a collection to my report. This is FRAUD. This alleged collection needs to be REMOVED immediately from my credit report before further action is taken. I have also submitted this request to The XXXX and my states attorney generals office. Please send me an updated credit report, thanks.
10/02/2018 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30038
Web
XX/XX/2018 XXXX XXXX XXXX was listed as a collection on my credit report for the amount of {$5500.00}. I did not receive any notification of this debt before posted to my credit. I disputed this debt with all 3 credit bureaus and was notified that the debt was verified. In XXXX I recieved a bill from XXXX XXXX XXXX for this same debt. Tried to speak with XXXX XXXX XXXX about the debt and was notified that they no longer have this debt. So I asked for validation of this debt from the credit bureaus and recieved a reaponse from XXXX XXXX XXXX. I contacted them once again and they told me again that they no longer have this account and that I would need to contact XXXX XXXX XXXX which is who is listed on my credit reports. XXXX XXXX XXXX does not have a working number. The address is not valid. I researched the company and found no way of contacting them. Asked XXXX XXXX XXXX for a working number or address for the company and they do not have either. This debt is on my credit and I have no way of resolving it or removing it. The credit bureaus are not doing there job as far as the verification process and validation of this debt.
07/11/2017 No
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • 70461
Web
I was a cosigner on my husband car that was almost 3 years ago I communicated with debt collectors before they removed it off my account which was with XXXX XXXX also the car was given back to the people without a hassle and all of a sudden these people Deville Mgmt for XXXX which they said it was open on XXXX XXXX , 2017 which is false information and have my critic messed up I am trying to get my life in order trying to get things together and I feel like these people is purposely trying to tell him tear me down it is really stressful so my life and me trying to change is a woman growing from a young lady I just want to do was write in life and I 'm constantly being not down for days that was n't me all I want is things to be done correctly and not falsely accused on my behalf could you please help me sincerely XXXX So my life and me trying to change is a woman growing from a young lady I just want to do was write in life and I 'm constantly being not down for days that was n't me all I want is things to be done correctly and not falsely accused on my behalf could you please help me sincerely XXXX XXXX
04/30/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33073
Web
I was enrolled in XXXX XXXX XXXX XXXX ( XXXX ) of XXXX XXXX when the institute suddenly closed there doors in XXXX leaving students stranded. All amounts owed by students enrolled were to be forgiven. In XXXX Deville Asset Management popped up on my credit report claiming debt collection for XXXX. I disputed the claim and it was removed from both my XXXX an XXXX reports. I have recently had my credit ran ( XXXX ) and I was surprised to see that Deville Asset was back on my XXXX report. I filed a second dispute and tried to reach out to Deville Asset Management without success ( XX/XX/XXXX ). I have never received a phone call or mail correspondence from this company. After months of waiting on a " pending '' dispute filed with XXXX I decided to call ( XX/XX/XXXX ). At that point XXXX told me that the the creditor had verified that the balance was being reported correctly, yet the dispute still shows as " pending ''. I have never opened an account with Deville Asset. I have no way of contacting XXXX because as stated above they closed in XXXX. Also, as stated above, I have attempted to reach Deville Asset with no avail.
06/19/2017 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33404
Web
I just got a copy of my credit report and noticed a collection account from Deville Management reporting to the credit bureau XXXX . The account on the credit report is XXXX . I called them at the telephone number listed on the report at XXXX ; they told me they gave the account to another agency to try and collect. A representative gave me a telephone number, I called the 1st number ( XXXX ) its an apartment complex, I calle d Deville Management a 2nd time they gave me another number XXXX , they said they do not have any account for me, I calle d Deville a 3rd time they gave me another number XXXX I called them and they do not have the account. I called Deville a 3rd time and asked them what is going on, they can not give me an answer. They told me it i XXXX XXXX XXXX XXXX XXXX account, but I have not had a XXXX XXXX XXXX account in over 10 years, I would like this account removed from my credit bureau because apparently these companies purchase debts and do not have correct information. This is not my account, I do not remember having a XXXX XXXX XXXX credit card..
11/13/2019 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 326XX
Web
The company in question is Deville Asset management. The account was purchased from XXXX XXXX on XX/XX/XXXX. The original account was opened opened on XX/XX/XXXX with XXXX XXXX and I became delinquent in XX/XX/XXXX. ( last partial payment made ). I received a letter dated for XX/XX/XXXX stating the vehicle would be sold in a private sale after XX/XX/XXXX and a second letter dated for XX/XX/XXXX advising the vehicle has been sold in private sale. Deville Assest Management has the account listed on my credit report as opened on XX/XX/XXXX and reporting monthly. The collection agency is illegally re-aging the account listed showing the account first date of delinquent 3 years after the true date. And they continue reporting monthly although the 5 year limit in collections efforts have expired. I have disputed the account several times due to them Being unable to verify information. The account removed/deleted from all 3 credit bureaus due to the collection agency being unable to verify the information. However, after the account was deleted from XXXX the collection agency re-list the account on my credit report.
08/18/2018 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 90247
Web
I was attending XXXX XXXX of XXXX back in XX/XX/2016. I was granted financial aid and the balance that I owed was added to my government student loan account. I have proof that it is being paid through my student loans. However, the school was immediately closed down due to fraudulent practices by the federal government and I was never able to complete my program but was still responsible for the amount that was added to my loans. So this company ( XXXX XXXX XXXX ) claims I owe them {$280.00} from the school but they have not produced any information in writing. They added to my credit report for non payment and has damaged my credit. I have tried to reach someone at this company but there is NEVER a live person that can answer the phone. Every time I called the number on my credit report it goes straight to a voice mail machine on the very first ring. And NO ONE HAS RETURED MY calls after calling numerous times. I have filed a complaint with the credit agency and I know that I don not owe this debt. I want this REMOVED FROM MY CREDIT REPORT because both the school and this company have fraudulent practices
05/28/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • NV
  • 89178
Web
I attended to XXXX College - XXXX XXXX and was advised by XXXX XXXX XXXX to take a private loan. This loan ( s ) has been sold to different asset management companies. The latest is XXXX XXXX XXXX who bought the loan and is currently the owner of it. Now, regardless who the owner of loan is, the manager of this account has always been XXXX , XXXX to whom I've been on a payment plan for awhile ( automated monthly payments are taken out of my credit card ) even though am on a payment plan with XXXX , XXXX XXXX XXXX XXXX ( new owner of the loan ) has reported my accounts ( 2 student loans ) to collections. They do not honor the payment plan with XXXX , XXXX even after they became owners of the loan I was notified that XXXX , XXXX will continue to manage the loans and the my payment plan with remain in good standing for 12 more months.. I filed disputes with 3 major credit bureaus and they denied my request to remove negative collection information from my credit report because XXXX XXXX XXXX does not honor the payment play they notified me in writing about at the time they bought the student loan.
12/27/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • KY
  • 40741
Web
The account was through XXXX XXXX and it was an auto loan and it was repossessed. XXXX XXXX XXXX is the owner of the debt apparently and they had XXXX XXXX XXXX XXXX XXXX, which seems to be a scam group, call me and threaten me. Said that they were going to file a criminal case for fraud against me. Threatened me, used vulgar language with me, called several family members and aquantainces and gave them personal information about me and the debt. Spoke to my dad at length with no permission. Gave him account numbers, amounts. Left personal information about me on several peoples voicemails, which i still have saved. They called back to back numerous times. I never received any information in writing, they said they mailed a ton of documents to an address i haven't lived at in 3 years. Yet, my address where i live now, is where the vehicle was picked up at. So my current address was updated. Then they refused to send me any documentation or proof of the debt in question. a guy i spoke with told me " I just really don't know what kind of documentation you want. I'm telling you now what you owe ''
07/27/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
This is the second complaint for this Company XXXX XXXX XXXX XXXX.I reported and issue on XX/XX/2018 to CFPB on this account in question compliant ID 1XXXX.The results came back that they did not have the information need to add this account on to my credit report. It was closed on XX/XX/2018 stating they were going to remove it from the all 3 credit bureaus. It was removed from XXXX and XXXX but not XXXX. I did a dispute on XX/XX/2018 with XXXX they responded that XXXX XXXX XXXX XXXX states its a valid account. I don't understand how they can say on XX/XX/2018 that's its valid but on XX/XX/2018 they was going to remove it from all credit sites. It has passed the 60 days from XX/XX/2018 for the removal. I would like to get this account removed off my XXXX report ASAP.I feel due to the circumstances with this creditor, I should not have to wait any longer due to the issue should have be handled by now. NOTE : I had to DO 2 DISPUTES WITH XXXX to get it removed after they replied to the CFPB stating it would be removed. CFBP COMPLIANT NUMBER : XXXX XXXX XXXX File Number : FILE NUMBER is XXXX
04/05/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • TX
  • 75087
Web
I previously filed complaints with the CFPB & other agencies against XXXX XXXX XXXX for abusive business practices relating to an unsubstantiated collection account. ( Case number : XXXX ) XXXX XXXX XXXX responded to my complaints and deleted the unsubstantiated collection from my reports and stated that they were closing the account. Shortly afterwards, another collection agency DeVille Asset Management placed the same unsubstantiated collection on my credit reports. After years of abusive and illegal behavior from XXXX XXXX XXXX, they appear to have done nothing but pass this unsubstantiated collection on to another collection agency. A few days ago, I received a letter from DeVille Asset Management, LTD stating that I MUST pay by XXXX/XXXX/2016 or it would result in further action being taken against me under all available remedies. This letter was not in an envelope but sent simply as an already opened perforated piece of paper. The credit reporting agencies have placed security alerts on my credit reports. I have also filed formal complaints with the office of the TX Attorney General.
01/16/2020 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77433
Web
DEAR : DEVILLE ASSET MANAGEMENT I hope your day is going well, I need your help. I pulled a copy of my credit report and noticed a fraudulent account. I am a victim of identity theft, and did not make the charge [ s ] .This incorrect information on my credit report is causing problems when I try to apply for credit. I did some research on how you handle consumer disputes. I believe you use a system called E-Oscar to handle investigations. Please do not rely or do the investigate using this system because its not 100 % accurate. I really need your help because at this point I dont know where to turn. Please investigate this matter, and get back with me when you are finished. I am writing to dispute the following information on my file. Please update, modify or remove any account that is not reporting with 100 % accuracy. I demand the following accounts be corrected or removed immediately. I noticed problems with the following accounts are fraudulent : DEVILLE ASSET MANAGEMENT / XXXX XXXX Opened : XX/XX/2017 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Phone : ( XXXX ) XXXX REF : XXXX
05/28/2020 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • IL
  • 60613
Web
On XXXX XXXX, XXXX, Deville Asset Management reported to my XXXX account a balance of {$20000.00} from original creditor, XXXX College. My school had already been closed for an entire year at this point. On XX/XX/XXXX, I received information from the US. Dept of Education explaining due to my school closure, all of my student loans would be discharged. I followed up with the US Dept of Edu and spoke with a representative who explained that all of my 18 loans I had were all discharged. I have disputed the collection twice. I have never received and information from the collector explaining that they have taken it over. After speaking with the US Dept. of Education again, I was advised to reach out to the collection agency and see what is going on. The representative told me that my debt was bought and I owe them money. Again, I have never received any information from them regarding the debt owed other than the times I reached out to inquire my account. I requested for information regarding the account they have on me but they refused.
12/19/2019 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Need information about your loan balance or loan terms
  • FL
  • 32746
Web
I XXXX XXXX believes that there is no legitimate collection process for my student loans from my years at XXXX XXXX. This college closed in 2016 as a result of multiple fraud complaints. Accordingly, I request copies of full documentation to validate if the loans were nationalized with the U. S. Department of Education, or of they are private student loans. In addition, I believe that there is a process on loan forgiveness that needs to be addressed, and my rights under the Fair Debt Collection Practices Act as well as the Fair Credit Reporting Act are being violated as there are two collections against me on all credit buraus. The Deville Asset Management agency has no rights or authority to be posting these accounts totaling over {$14000.00} on any credit bureau. I demand to se the full tract of debt ownership including but not limited to the rights to Deville Asset Management to pursue collection. In the meantime, since no such documentation proves collectability, these accounts need to be removed on every credit bureau immediately.
09/22/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85326
Web
I have requested verification of my signature on something from this company thru XXXX. I have made this request over 6 times. All I receive is standard form letters that do not address the dispute. I am just so amazed at the level of incompetence. The last request that I sent in was a 609 letter regarding the collection account. What I received was a standard form letter regarding my address for the past few years. I sent several letters to the complaint department requesting the verification and all I received was verification of my addresses over the past 5 years. I am so tired of this company, Dealing with this company has stressed me out if they can not do what a customer/ client request maybe they should let another company come in and take over or just shut their doors. I had no issues getting my request answered from XXXX or XXXX. I am not even sure if your company can help them. At this point, I am looking into suing them or checking and going in on or checking into the new class-action lawsuit against them.
02/02/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 11361
Web
The dealer who handled my documents did not properly transfer the title, leading the vehicle to get repossessed. He misused my Identity ( ID fraud ) In the interim, he prolonged the time in correcting his mistake, resulting in the car to be sold. I then contacted the initial financing company ( XXXX ) explained the situation and provided them with documentation. Because I was left without a vehicle after financing it, I went to the Dept of Motor vehicle and put in a complaint. Upon the DMV 's instigation, the dealer was fined for faulty practices. I have contacted the collection company in regards to this matter as well as XXXX XXXX to properly report on my credit report. I gave XXXX the police report, showing the vehicle was repossessed due to the title not matching the plates and then sold and I had no longer possess the vehicle. XXXX stated they will not collect the balance on this account because I provided proof of the fraud that was committed. However, they continued to report this fraudulent debt on my report.
11/25/2020 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TN
  • 38053
Web
I found out that the company XXXX XXXX XXXX XXXX that financed my vehicle was involved in a Class Action lawsuit with XXXX. I received a postcard staying I was included in the lawsuit and would receive but not limited to loan forgiveness, defienciency waiver, and/or monetary payment. This debt was purchased by a collection company ( Deville Asset Management ) was also sued and shut down for unfair practices in loan collections. I was sued by Deville Asset Management who used law office XXXX, XXXX, XXXX XXXX XXXX to collect on the debt. I recently furnished the law offices all documentation showing the lawsuits and how I was part of the settlement and also Notified them that Deville Asset Management closed down, which no notification was sent to me yet they continued to collect payments from me. Now they're saying I still owe the debt and another company bought it from Deville. I haven't received any paperwork from this new collection agency and I've disputed this debt due to the judgement of the class action lawsuits.
11/10/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60618
Web
I disputed these items placed on my credit report by XXXX XXXX XXXX and XXXX XXXX with all 3 credit bureaus for {$400.00}. It states it was opened XX/XX/XXXX with XXXX XXXX XXXX and XXXX XXXX stated opened XX/XX/XXXX as an education loan I never applied for they seem linked. XXXX XXXX XXXX removed it from my credit report after I placed a dispute with all 3 credit bureaus. I look today at my credit report a month later and XXXX XXXX XXXX has placed it back on my credit report again. I have no idea what these debts or installment loans are for I was never sent proof of the debt nor any sort of ledger card showing I attended the college or there services. I would like proof showing why I owe these debts and how they have my information. I have no knowledge of this debt or debts.They are causing damage to my credit report and I would like to get to the bottom of this with this agency or agencies. I will also be writing a letter to my states attorney general in regards to these companies I have no business dealings with.
05/20/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78216
Web
On XXXX / XXXX / XXXX I, checked my credit report. I found that a debt in the amount of {$6100.00} was added to my account from " XXXX XXXX XXXX '' in XXXX XXXX , XXXX . When I checked this debtor, I found out that it was for a now-defunct XXXX XXXX , which I did attend ( in XXXX ) , but I did not owe any money to as I strictly used federal funded loans, and no other loans for my education. I find it more than suspicious that I owed nothing to XXXX XXXX at all when I left in XXXX or in any years, until this cropped up on my credit report in XXXX . There was no debt owed to this school in any amount of money and now DEVILLE ASSET MANAGEMENT loc ated at XXXX XXXX XXXX , XXXX , TX is on my credit report as the collection agency in charge of this so-called debt. his company is ruining my credit score with this bogus and unsubstatinated claim that I owe them a debt. There have been no attempts to contact me in order to validate the debt and I 'm sick of this garbage.
01/24/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • WA
  • 98404
Web
I had recently found this collection amount in my credit report it says 9 months ago from XXXX XXXX XXXX in Texas. I live in the state of Washington. I have not signed up for anything regarding to my credit within that time. Ive dissputed it multiple times for it to be the same. Ive reached out to the company online and telephone to ask what the collection was and they dont answer at all. They take me to a operated machine that says leave a voice mail. Ive got no call backs, no email replies. Ive read on the XXXX XXXX answers and question from other people that this business is a scam who is using its company to collect money from people and I am concern that this is effecting my credit when I dont owe anything!. It couldnt be my school loan because I have a forbearance on it since I wasnt employed and afford it at the moment. Theres no other possible loan I owe besides that. Ive been calling for months and they have NEVER reached out to me to tell me I had this collection like other companies do.
02/15/2019 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30328
Web
This company is attempting to collect a debt from me that has been paid in full over 2 years ago. The debt was paid to a collection agency XXXX XXXX in XXXX of 2016. I have discovered that this company has a history of illegally attempting to collect debt, and I have now fallen victim. I have tried several times to reach them by phone and they have re-directed me to another company named XXXX ( phone number XXXX ) When I asked for an explanation as to why they are listed as the debt collector they stated they own the debt and XXXX services the debt. When I call XXXX several times, I can only leave a message and have gotten no replies back. As a consumer this is unfair and illegal, and I would like it if someone can investigate these companies. I am trying to obtain the bank statements from my bank, but because it was more than two years ago when this debt was payed in full, there is a process. I have also filed a complaint with the XXXX, as this is a very unfair practice to an innocent consumer.
02/19/2019 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • UT
  • 84321
Web
Twice in the past year ( the most recent being today XX/XX/2019 ), I have had false collections accounts owned by XXXX XXXX XXXX show up on my credit - usually through XXXX ( but not XXXX or XXXX ). These 'accounts ' are usually in the thousands of dollars, and my credit report says that I have made payments to them ( which is false ). I was never notified of these accounts or that they were back-owing, either via phone call, in writing, or otherwise. What's worse, is that they are supposedly for student loans that I never accepted through a school I never attended! These debts are not mine, and it is adversely affecting my credit and my buying power. If I had not been tipped off about these accounts by lenders ( who had to turn my applications down because of this issue ), I would never have known that they were even there and adversely affecting my credit scores. XXXX XXXX XXXX is FRAUDULENTLY deceiving people into paying them THOUSANDS of dollars, and they've tried TWICE with me!
06/18/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 373XX
Web
I just checked XXXX XXXX on XXXX XXXX , 2017 and a collection from a debt collector is there with an original debtor I have never heard of or have ever been in anyway associated with. I ca n't even figure out who they both are and what the debt represents. It seems that this is happening to many other consumers. This is the info I have : DEVILLE MGMT COLLECTIO N/CHARGE-OFF Status Type : Other Date Reported : XXXX XXXX , 2017 Payment Status : Collection/Charge-off Account Status : Derogatory Amount Past Due : Not Reported Account Details Original Lender : XXXX XXXX XXXX XXXX Account Number : XXXX Account Type : Not Reported Responsibility : Individual Credit Limit : Not Reported Highest Balance : {$2400.00} Payment Details : Amount Past Due Not Reported Date of Last Payment : Not Reported Monthly Payment : Not Provided Payment Frequency : Not Reported Lender Info : XXXX XXXX XXXX XXXX , TX XXXX ( XXXX ) XXXX Remarks : Placed for collection.
02/26/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WV
  • 254XX
Web
Originally obtained auto loan through XXXX in XX/XX/XXXX. I was unable to make the payments and gave the car back to XXXX. They auctioned the car, but never gave me notice about amount sold for or any deficit. XXXX XXXX purchased the debt in XX/XX/XXXX. The claim they sent me a letter to dispute the amount owed, but I never received any letter. In speaking with XXXX ( Mr. XXXX ), I was told they sent it to a specific address. However, I never used that address on my loan application, nor had I lived there in the past 10 + years. XXXX refused to answer questions. I sent an email with several questions, but they again refused to answer same. XXXX claims the car was sold for {$7600.00} However, my credit report shows XXXX. He refuses to explain the additional amount. he said he was will to negotiate. This should not be on my credit report, because I never had the opportunity to dispute anything, including the amount owed. Please see attachment with questions sent to Mr. XXXX.
07/01/2017 No
  • Credit card or prepaid card
  • Store credit card
  • Problem with a purchase shown on your statement
  • Card was charged for something you did not purchase with the card
  • TX
  • 77084
Web
XXXX claimed that I received a package that was mailed to the wrong address. I informed them that I did not receive the merchandise and I did not live at the incorrect address. They stated that they would mail me a dispute form. I never received the dispute form and I attempted to get it sent to me again. It did not come to me. I have been disputing this charge for at least 3 years. I can provide my address to the reporting agency to show I did not live at the address mentioned. They can investigate if I knew those people at that address if they choose and they will find me innocent. This has caused me grief and hurt my credit for years. All I wanted was my charges to be removed for STOLEN merchandise. I now want all {$640.00} in charges and history removed from my credit report now. Deville Asset Management, can you show me a signed slip that I received the merchandise, if you do, I bet it does n't match any of my signature types. This is completely unfair and embarrassing.
02/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Didn't receive services that were advertised
  • SC
  • 29841
Web
On or about XX/XX/ 2015 I received some document in the mail stating that i purchased a vehicle which i had no knowledge of, from the above mention company ( XXXX ). At that time I started my own investigation, I went to XXXX Police Department regarding credit fraud. After receiving my police report I went to the speak with the finance department at the dealership ( XXXX ) where the finance Manager stated that I was not the person that signed the documents for the purchased of a vehicle in front of him. I spoke back with -- date XXXX and they assured me that everything will be taking care of. XX/XX/XXXX I received another letter from a miscellaneous company stating that I owe {$14.00}, XXXX for a vehicle that I never saw, purchased, and I never wanted it for that matter.They state that the money is due within ( 30 ). In conclusionI feel that when someone takes advantage of your credit you should not be responsible and should be conforsated for the heartache and pain.
04/27/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AR
  • XXXXX
Web
XXXX XXXX closed my account on XXXX XXXX , XXXX with a charged off status and balance remaining. It showed this status with XXXX but on XXXX showed the account was still open. After disputing for inaccuracies with XXXX in XXXX XXXX , XXXX XXXX removed the account completely from XXXX . When I got an updated report in XXXX XXXX from both credit bureaus, a XXXX party agency showed up on XXXX by the name of Deville Asset Management, but not on XXXX . Now while I understand that a lot of times creditors report to one Bureau b ut not the other, or sometimes the information might not show up identical on each report, if a creditor has " closed '' the account, then that means it is closed. Not half open-half closed. It is either closed, or it is n't. I am also under the impression XXXX XXXX may have " sold '' my debt, but did n't do so for nearly 3 years, until I " stirred the pot '' with the XXXX inaccuracy dispute.
09/01/2020 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 27606
Web
Recently, Deville Asset Management placed a collection account on my credit report for {$5700.00}. Prior to this account appearing on my credit report, I did not receive a notification of my right to dispute. They claim that they did not have to send me any notice, because the original creditor had already been reporting this account on my credit report. What the original creditor reported on my credit report has no bearing on what a collection agency puts on my credit report. They are still bound by the laws of the Fair Debt Collection Practices Act, and they are violating my rights under federal law. Furthermore, I don't even owe any money to the company they claim to be collecting for. I called them directly myself, and they show my balance as {$0.00}, and they report it as {$0.00} on my credit report. Deville has not once given me the opportunity to contest the debt, and they continue to violate multiple state and federal collection laws daily.
09/07/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • 07205
Web
Recently, I received a copy of my credit report and found several inquiries and accounts on my credit report that were not opened by me ( See attached FTC Report, and Police Report ). I don't have any knowledge of these accounts being open. They were opened fraudulently. I understand that under federal law, ( Sec.602 ( a ) ( b ) of the Fair Credit Reporting Act. ) unauthorized inquiries, and fraudulent accounts shall not be allowed to be placed on my file unless I have approved it.The presence of these fraudulent accounts and inquiries on my credit report constitutes inaccurate information, which must be removed under the ( Sec.602 ( a ) ( b ) ) Fair Credit Reporting Act. Respondent, please have the following accounts removed from my credit file immediately because I did not authorize them, these creditors do not possess my signature, on any documentation, conveying my authorization to inquiry for a loan, or a line of credit.
01/05/2017 No
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AL
  • 364XX
Web
On the date of XX/XX/XXXX, I sent XXXX XXXX XXXX certified mailing requesting validation under FDCPA, XXXX XXXX XXXX Sec. XXXX XXXX b ) of a debt they bought from XXXX XXXX. Documents I requested included Letter of Sale or Assignment from the original creditor to XXXX and proof of licensing to collect on a debt in the state of Alabama, and requested that the debt be labeled as " disputed '' with each of the credit bureaus being reported to, all of which the company failed to provide and do in their responding mailing to me. Before reaching out to XXXX XXXX XXXX, I found the Secretary of XXXX has the company listed as " Dissolved '' as of XX/XX/XXXX, making it illegal to due business in the state of Alabama. Upon contacting the company, I was informed by a representative, who placed me on hold to speak with his XXXX, that they in fact did not have to provide me with a XXXX of XXXX or XXXX, nor their licensing status.
02/26/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • DC
  • 20032
Web
Hello, My issue is with XXXX XXXX. XXXX. I 100 % believe this is a scam collection agency. I graduated from XXXX College XXXX. DeVille says my account was opened in XX/XX/XXXX and it's a private collection. They contacted me XX/XX/XXXX to make payments on a account that is worth {$22000.00}! I have sent money ( {$50.00} XX/XX/XXXX {$100.00} XX/XX/XXXX {$50.00} XX/XX/XXXX {$50.00} XX/XX/XXXX ) I tried on many different occasions to contact the company, but the number was always to a different company. I also sent them a letter in the mail XX/XX/XXXX stating my new home address I received NO RESPONSE. I became Extremely Suspicious XX/XX/XXXX when this so called " TEXAS BASED company called me on a Saturday Morning from a XXXX WASHINGTON DC BASED phone number! What company calls on a SATURDAY MORNING from a completely different number? I will no longer send them any money and I WANT THIS FAKE COMPANY OFF MY CREDIT REPORT!!
02/12/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37205
Web Servicemember
Requested Deville Asset Management to verify debt they sent me someone else 's private information. I requested the company respond within 30-days but there was no response. Since there was no response I contacted company in attempt to discuss previous sent lettter. The representative answered the line and immediately became very defensive with his words and would not let me speak. He refused to listen to any thing I was stating. He said my phone call was a waist of time and that he was not removing debt and I can notify anyone I want because he didn't care. After he finished I asked if I could speak to someone else because he's too defensive. He said no. He was very rude and unprofessional from the start of the conversation. Why is he so defensive? when they sent me the incorrect information. They exposed someone's private information to me. And yes they should be held accountable.
04/26/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • 93611
Web
XXXX XXXX XXXX opened a new collection account in XX/XX/XXXX after I gave them XX/XX/XXXX bankruptcy information, by phone when they called my employer, in XX/XX/XXXX. This account was collection for an account included in XX/XX/XXXXbankruptcy. This account should be DELETED as a post-bankruptcy collection has significantly affected my credit score. I sent an email to the XXXX on XX/XX/XXXX. I sent a fax to XXXX on XX/XX/XXXX. I called XXXX on XX/XX/XXXX. Representative XXXX put me on hold then disconnected me. On XX/XX/XXXX, I again called XXXX and was transferred to the voicemail of an unknown person. I left a message. I have yet to receive a response from XXXX. I am attempting to refinance my auto loan and this incorrect collection account has caused a significant delay. Post-bankruptcy collection is definitely a negative impact and a violation of Federal Bankruptcy laws.
06/15/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 93307
Web Servicemember
On XX/XX/XXXX I was notified by my credit monitoring service that I new collection by the name of XXXX XXXX XXXX had reported a collection account for {$10000.00} on my XXXX and XXXX credit reports. This has caused significant damage on my credit report. The alleged original creditor is XXXX XXXX XXXX XXXX, which was a XXXX School shut down by the federal government in XX/XX/XXXX for several fraud allegations. I attended this school in XX/XX/XXXX, well over 7 years ago. There would be no reason for me to owe this money to this defunct school, and even if I did it would be over 7 years old and therefore unable to credit report anymore. Either way, any way you look at it, this credit reporting of this purported debt is invalid and a blatant attempt to extort me out of {$10000.00} - as the timing of this credit reporting could not be any more damaging to my credit score.
05/13/2020 Yes
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Collected or attempted to collect exempt funds
  • IL
  • 60634
Web
There are 2 pending collections on my credit report for approximately {$2500.00} each from Deville asset management in XXXX XXXX Texas. These debts are currently being tried in a court of law under the workers compensation act. During my workers compensation case ( still currently pending ) i did a vocational rehab program to get back to work after my injury. These bills are private loans from the school that are part of the workers compensation case and by law can not be collected. I have asked them to remove these from the credit bureaus over a year ago. My lawyer has sent them a letter in XXXX of 2019 and i have filed a dispute with the credit bureaus. They have ignored the letter from my lawyer and responded to the credit bureaus saying their claim was filed correctly. If they do not remove this from my credit report within 30 days, i will pursue legal action.
09/25/2020 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MA
  • 02143
Web
On six separate occasions, both in writing and online through CFPB I have tried to get a derogatory remark that is not mine removed from my credit report. On XX/XX/2020 the original creditor, XXXX XXXX verified in writing to my physical address that the account was NOT mine. Despite this and numerous complaints the debt collectors currently holding the file have continuously placed the account on my report. When a credit reporting agency has removed it, they've altered the name of the business holding the debt and reissued it as new under the different holding name. Besides being illegal this has made applying for a home mortgage impossible because I can't guarantee a new debt collection for {$780.00} which is not mine, as verified by the original creditor, won't randomly show up on my credit reports despite being removed on 4 separate occasions prior to this.
03/20/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • IL
  • 60653
Web
XXXX XXXX XXXX, ( XXXX XXXX original creditor ) put two collections on my credit report unlawfully because the debt was discharged in bankruptcy. I called the company when I noticed the collection was put in my credit report and informed them this debt was discharged in bankruptcy and requested them to remove it. They said they would note that I am disputing the collections. I disputed the two collections with the CRAs and they came back as verified. Then on XX/XX/2018 XXXX called from XXXX XXXX XXXX and was still trying to collect money from me to " take this off my credit report '' I then told the customer service representative that I don't owe this debt and it was discharged in bankruptcy. When these collections appeared on my credit report, I was in the middle of getting pre-approved for my first home and was denied because of this inaccurate information.
10/20/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27870
Web
On XX/XX/2018 a certified letter was sent to XXXX XXXX XXXX XXXX. The letter asked for validation of the debt. I asked for three documentations. 1. Agreement with your client that authorizes you to collect on this alleged debt. 2. Agreement that bears signature of the alleged debt wherein he promises to pat the creditor/XXXX XXXX XXXX. 3. Complete payment history on this account so as to prove that the amount you wish to collect is correct. XXXX XXXX XXXX failed to provide me with all the documentation that I have the right under the FDCPA to obtain. The letter that they send to me stated that it was Verification of Debt not Validation of the debt. The amount on the letter is different form what it is reporting on my Credit reports. The information that was sent to me dose not have any of the information that was mentioned in the letter with the information.
04/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OK
  • 736XX
Web
My most recent credit report showed a very large debt to a company I have never heard of, and said it was placed in a collections account. I called XXXX XXXX XXXX and they transferred me to XXXX XXXX XXXX. The first person I spoke with coul n't speak proper English. When I asked to speak to his supervisor, he wanted to know why, and continually refused to transfer me until I told him he was incompetent. Then a slightly more educated gentlemen got on the line, but tried to talk over me the entire time. The bottom line is, these are fraudulent charges and the 'companies ' associated with the debt can not find any account listed with them and are absolutely no help in resolving this matter. I've filed a dispute with the credit reporting agency, but these people should not be allowed to continue reporting false information on innocent people 's credit.
07/18/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91737
Web
I have submitted a debt VALIDATION letter to XXXX XXXX XXXX and it's original creditor XXXX/XXXX on XX/XX/2018. In the letter ( attached ) i asked to have the debt VALIDATED by showing proof of agreement with a bearing signature and proper documentation that allowed them to report negatively on my credit file. XXXX XXXX XXXX AND XXXX both responded with a bill instead of actual proof of this account being owed by myself. XXXX XXXX XXXX is reporting to my XXXX and XXXX is reporting to all 3 of the credit bureaus ( XXXX, XXXX, and XXXX ). So i am taking two hits on XXXX by the same debt. This derogatory and offensive account is critically hurting my credit score and has caused several denials with banks. Neither XXXX XXXX XXXX or XXXX can properly VALIDATE this debt being valid and i would like this negative reporting removed from my credit file.
07/16/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77386
Web
I was renting merchandise from XXXX XXXX here in XXXXTexas I could no longer afford to pay for these things so I had them to pick it up from my home the manager by the name of MR.XXXX came and picked up these things his self. which means I do not owe anything they got items back. And years later a collection company called XXXX XXXX XXXX is reporting this as 3 collection account one for XXXX, XXXX. I have disputed this and they will not remove it so I called the company and they tell me they do not have this account anymore it was given to a company called XXXX XXXX so why is it that they are still reporting this and don't even have the account some one does I called the reporting agencies and they say its nothing they can do I have to call the company reporting this they report what they get from the companies. it is on my XXXX, XXXX and XXXX
03/28/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CT
  • 064XX
Web
Several years ago I was hit with a collection for a similar amount on a XXXX credit card that has been closed since XXXX, and was advised by my bank to ignore their contact attempts because it was a scam. That went away and my credit score went back up. Starting a few weeks ago I 've been receiving tons of phone calls with no messages left from random numbers. Here is all the information I have on them. They do not answer the phone so I can not find out anything more. DEVILLE ASSET MANAGEMENT # XXXX , TX XXXX ( XXXX ) XXXX Placed for collection : XXXX/XXXX/XXXX Responsibility : XXXX Account Type : XXXX Account Loan Type : XXXX Balance : {$3000.00} Date Updated : XXXX/XXXX/XXXX Original Amount : {$3000.00} Original Creditor : XXXX XXXX {$3000.00} XXXX ; Pay Status : XXXX ; Estimated month and year that this item will be removed : XXXX
06/23/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32218
Web
Company : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX I have never heard of this company until they filed a debt in the amount of {$1400.00} on my credit reports. This company has listed a XXXX XXXX XXXX as the original creditor. Again a company I have never heard of or had any contract or business with. I requested validation of debt via credit bureau dispute on XX/XX/2018 when I first learned of this account reporting on my credit report. This company returned the results on XX/XX/2018 as " accurate '' still with no verification. I do not have or never had any debt with this company or a XXXX XXXX XXXX. I have never received a phone call or any written correspondence from either company. I have sent a request via certified mail XXXX XXXX XXXX XXXX XXXX XXXX requesting validation of alleged debts including amounts and for what product.
04/20/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AK
  • 99515
Web
On XX/XX/18, I received a notice that a collection was put onto my XXXX Credit report by XXXX XXXX XXXX for 2 accounts ( {$5400.00} and {$2300.00} ). The amount and accounts appear to be from a student loan that is currently being paid on time and is in good standing with XXXX, XXXX. I did not receive notification that my account was in collections or was owed to anyone other than XXXX, XXXX. I called XXXX, XXXX and they verified that the account was in good standing and did not know why XXXX XXXX XXXX was reporting it to the credit bureau. I have *NEVER* received any communication whatsoever from XXXX XXXX XXXX XXXX and now my credit score has gone down because of them. I submitted a dispute with XXXX and am waiting on the results. Attached is my latest statement, showing that it is paid on time and my monthly {$75.00} payment amount.
12/13/2017 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web Servicemember
XXXX XXXX XXXX #XXXX**** XXXX XXXX XXXX XXXX, TX XXXX (XXXX) XXXX Placed for collection: XX/XX/XXXX Responsibility: Individual Account Account Type: Open Account Loan Type: COLLECTION AGENCY/ATTORNEY Balance: $XXXX Date Updated: XX/XX/XXXX Original Amount: $XXXX Original Creditor: XXXX XXXX (Retail) Past Due: >$XXXX< Pay Status: >In Collection< Remarks: >PLACED FOR COLLECTION< Estimated month and year that this item will be removed: XX/XX/XXXX This account was reported on my credit report as a debt that I owe, I disputed this item on XX/XX/XXXX with XXXX. A direct dispute with the company on XX/XX/XXXX and a Validation letter on XX/XX/XXXX. The Debt is being reported by the original creditor and the debt buyer at the same time. It is also being reported inaccurate as per information sent due to the dispute with XXXX by XXXX.
12/12/2017 No
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web Servicemember
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX (XXXX) XXXX Placed for collection: XX/XX/XXXX Responsibility: Individual Account Account Type: Open Account Loan Type: COLLECTION AGENCY/ATTORNEY Balance: $XXXX Date Updated: XX/XX/XXXX Original Amount: $XXXX Original Creditor: XXXX XXXX (Retail) Past Due: >$XXXX< Pay Status: >In Collection< Remarks: >PLACED FOR COLLECTION< Estimated month and year that this item will be removed: XX/XX/XXXX This account was reported on my credit report as a debt that I owe, I disputed this item on XX/XX/XXXX with XXXX. A direct dispute with the company on XX/XX/XXXX and a Validation letter on XX/XX/XXXX. The Debt is being reported by the original creditor and the debt buyer at the same time. It is also being reported inaccurate as per information sent due to the dispute with XXXX by XXXX.
10/05/2018 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • SC
  • 291XX
Web
My debt went into collections for a vehicle I willfully returned. I have been trying to contact XXXX XXXX XXXX to try to settle the account and clear it up but those attempts have been unsuccessful. I have called my original debtor, XXXX XXXX, and they said they no longer hold my acct and I need to contact XXXX. XXXX provided me with two phone numbers, ( XXXX ) XXXX and ( XXXX ) XXXX. I have tried numerous times and neither number is working. I also tried emailing them via their website and no response to that either. I XXXX them and they seem to be caught up in some legal issue for running a ponzi scheme or something like that. How can I clear up an account and I can not get in contact with the debt collector. I do not have any documentation that I have ever received from them. Please advise what I should do next.
01/16/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30305
Web Servicemember
On XX/X/2017 XXXX XXXX XXXX aquireed a fraudulent debt from XXXX XXXX XXXX. I have sent in several validation letters to the company as well as my police report filed stating my identity was stolen around the time of this loan was taken out. Still without any avial they have n't made any attempts in resolving this matter. I have started filing a lawsuit against the company for it unfair and unpractical debt practices. they arent licensed to collect sets in the state of Georgia yet they still attempt to collect this fraudulent account debt from me. It is affecting my credit as well as my ability to purchase a new home for myself and my children. This debt was old to them by XXXX who has since stated that the debt was fraudulent and have removed me out of their system. now i need deville asset to do the same.
06/18/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 75287
Web
I pulled up my credit report and show a debt owed to XXXX XXXX XXXX, when I contacted them I was instantly told I was being transferred to a supervisor since I didn't not want to disclose my full ssn, once someone picked up I briefly spoke to a XXXX that advised this was a debt from XXXX XXXX which I show on my credit was charged off on XX/XX/XXXX, but XXXX is showing them I owe as of XX/XX/XXXX. I have never received any phone calls nor letters from XXXX nor was I aware of them until today XX/XX/XXXX. when I spoke to XXXX she informed this was being handled my a specialist and I needed to be transferred at that time I held until the phone hung up. I do not see how this company ( XXXX XXXX ) can report a debt onto my account that I am unware of and also without contacting me to try and verify this debt.
03/21/2020 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 080XX
Web Older American
The debt was discharged and remove from my credit report after correcting the situation with XXXX XXXX. The account is over 7 years, the car was auction off and debt was settled. This company is reporting {$21000.00} the cost of the car, making the amount owed wrong. I have disputed this with the credit bureau 's it was removed and placed back on my account, ow they won't let me dispute it again. I don't have a complete account number. The company never contacted me, the debt just show up on my report. : XXXX XXXX Deville Assest Management XXXX XXXX. XXXX XXXX XXXX XXXX, TX XXXX Acct XXXX Report # XXXX I have worked hard to keep my credit in good standing, I tried to apply for a loan, turned down because of this. Also, this is how I found out they were on my report. Please help me solve this issue.
05/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CO
  • 80602
Web
This company XXXX XXXX XXXX just showed up on my credit and I have requested it be removed from all 3 credit reports and it has not been. I have and have had an arrangement with the department of education directly, they themselves said they don't know who this company is or why they are showing on my credit report. It's been removed from XXXX but not XXXX or XXXX I've requested it be removed because the college I went to went into bankruptcy and I was told since I didn't have a legal arrangement with them they can not try to collect from me nor 1should they be showing on my reports, not to mention I've already BEEN on an arrangement and paying for them with department of education. I am trying to buy a house and right now this is the only thing preventing me from doing so, please help ...
10/30/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77406
Web
Hello, My name is XXXX XXXX and the reason I reaching out is to complain on XXXX and how they have been lacking of reaching out or reporting to me on any updates. They have exceeded the 30 days multiple times and yet I have not seen no change or any movement on my account. They are reporting accounts that are not mine and I need to get this resolved as soon as possible. I already have mailed multiple letters through certified mailed, which are dated, and listed everything listed as detail as I could be. I have included everything they required and I still have not seen nothing change. The following are some of the dates of the letters I have mailed out : XX/XX/2020 XX/XX/2020 XX/XX/2020 ALL THESE LETTERS HAVE BEEN SENT VIA CERTIFIED MAIL AND HAVE A STAMP WHEN THEY HAVE RECIVED MY LETTERS.
01/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33916
Web
XXXX consumer is in breach of the abritration clause the contract by selling it to a third party collection agency! XXXX has violated the abritration clause! XXXX consumer has sold this debt to XXXX XXXX XXXX! XXXX XXXX XXXX has not sent any correspondence in regards to buying the debt, they have not validated the debt! In the US law encyclopedia, XXXX XXXX, XXXX am Jur XXXX. Sections 90-93 ; it says that one can not subrogate onto a contract that they were not original on, did not have any interest to protect, and then claim successor in rights and interests. Thus, when an original credit sells the debt, they give up their rights to collect on the debt, but they not give these rights to the collection agency. The collection agency can not act as a substitute for the original creditor.
07/29/2019 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • VA
  • 22408
Web
From XX/XX/XXXX to current time ( XX/XX/XXXX ) I have been back and forth with a third party company who another party sold my information to for another previous party. I have asked to make a settlement and they said I wasnt eligible to do so ; even though settlement documents were sent out a handful of times throughout the above period. This account is over 7 years old and they keep restarting it on my credit report as if it is recent. The car was repoed XX/XX/XXXX. The car was already auctioned off years ago. I have given them over {$300.00} but stopped to the fact on them trying to keep damaging my credit With no guarantee of removal of discrepancy even after payment. Company is located in Texas, I live in Virginia. Information is also inconsistent across all three credit bureaus.
04/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TN
  • XXXXX
Web
I originally had an account with XXXX that has been paid in full. I have documentation show that the account has been paid in full. XXXX is also reporting a {$0.00} balance. This company named XXXX XXXX XXXX is somehow reported that I owe them {$54.00}. I have requested this be removed from my credit report. XXXX XXXX XXXX has refused to do so. I have made several attempts to contact the company, but no one has responded to my letters, phone calls, and emails. Please have them remove this inaccurate information from my credit report. XXXX XXXX XXXX responded stating that they received payments from me. I never made any payments to XXXX XXXX XXXX. All of my payments were to XXXX the original creditor. I have documentation to prove my payments and that the account has a {$0.00} balance.
07/31/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WI
  • 54913
Web
Upon looking at a credit report, I noticed a collection account from deville asset management. I seen there was a date from XX/XX/2016. I have not received any contact from such company explaining my rights to dispute. Also they have not been able to provide proper documentation regarding a contract between myself and deville asset. My original debt was with XXXX XXXX where I returned the vehicle too. Also XXXX XXXX failed to inform me of the 3 days change of mind clause allowing me to back out of loan in 3 days. I returned vehicle back to XXXX XXXX less than a year from sale. It was a preditory loan that would have me paying {$40000.00} more than the vehicle was worth. I have disputed the deville asset on through all 3 credit bureaus and they continue to illegally report this debt.
05/10/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Denied request to lower payments
  • OH
  • XXXXX
Web Servicemember
On XX/XX/2018 I sent a letter to XXXX XXXX XXXX explaining to them That I am XXXX and my ONLY income is XXXX from Social Security, which is exempt from collections. I also sent my award letter from Social Security. I asked them to remove a collection from my credit file which is causing my credit to be poor. They responded with a counteroffer of reducing the debt 25 % of {$3600.00}. I am on XXXX permanently. I am unable to work for the rest of my life due to poor health. I called on XXXX at XXXX am and explained it to 2 different people. The last man I talked to told me he would look into it and call me back. I have not heard anything from them yet! It is XXXX. They gave me 30 days to respond and when I did they didnt respond back to me. Tomorrow will be 30 days as of XXXX
06/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 92555
Web Servicemember
Reference : XXXX, XXXX and XXXX # XXXX XXXX XXXX XXXX XXXX TX This company is reporting that I owe them almost {$4000.00} for XXXX XXXX XXXX opened in XX/XX/2018 1 ) I have NEVER attended this school 2 ) I do not have any student loans with XXXX XXXX XXXX. 3 ) XXXX schools across the country was CLOSED by the federal government several years ago for procuring fraudulent student loans under unsuspecting individuals names. # 2 XXXX XXXX XXXX This company is reporting that I have a 'closed ' student loan account with them that is 119 days past due. 1 ) I have NEVER attended any school that has a loan with them. 2 ) I do not have any school accounts. This two companies above are reporting fraudulent accounts. Both need to be removed from my credit report immediately.
02/27/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MD
  • 20743
Web
Hello, I received a letter from XXXX in XX/XX/2020 stating that I owe a debt to DeVille Asset Management , LTD in the amount of {$16.00}, XXXX and they are will to reduce the balance to {$4200.00}. It says the original creditor was XXXX XXXX XXXX XXXX. I researched all three company 's and to no avail I'm still not confident this isn't a scam. The letter doesn't disclose the type of debt and what it is for i.e, car loan, cellphone account ect. Very limited information given but they want my credit card information. Seemed fraudulent because I don't owe a debt to anyone. I called to get more information and was asked for my name, address and social security number. I refused and they hung up. Please report XXXX, DeVille Asset Management , LTD, and XXXX XXXX XXXX XXXX.
07/30/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 352XX
Web
On XX/XX/2020, I mailed Deville Asset Management Ltd. a letter, along with documents, to verify an alleged collection for {$8800.00} or delete it and discontinue reporting to the bureaus if they couldn't verify the debt. I received a return receipt stating that they received the documents on XX/XX/2020 and have yet to receive a response from them to this day. Verification or removal was also requested due to the company 's CEO being imprisoned for multiple charges in which making fraudulent accounts was one of many. I really need this to be deleted/removed as this is the only thing keeping me and my XXXX kids, ages XXXX and XXXX, from moving forward in my homeownership program so that we can move out of my parents overcrowded home. Please help me with this matter.
04/26/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 76111
Web
Hello, On or around the date of XXXX XXXX , 2017 , I received a notice from my credit report monitoring company th at Deville Asset Management had placed an account on my file with a balance of XXXX . I have not received any documentation or debt validation from Deville Asset Management nor have I received any phone calls stating that this debt belonged to me. I have also submitted a letter to XXXX to have this item removed. I have been researching this company and I have found out that they are NOT BONDED with the State of Texas therefore they are unable to collect on this debt. This item must be removed from my credit reports. I also have documentation from the Secretary of State website showing this company is not bonded in the state of Texas
04/18/2017 No
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Right to dispute notice not received
  • OH
  • 45417
Web
The company DEVILLE ASSET MANAGEMENT are seriously violating the FCRA. They took a charged off account that was closed and added an ok payment status on my credit report on XX/ 2016. They then closed the account on XXXX /2 016. Next, t hey removed the ok status from XXXX 2016 an d added an ok status for XXXX 2016. Th e n changed the whole history from charge off to failure to pay. I 've ever did business with Deville Asset Management company and I do n't think it is fair for them to dama ge my credit like they are doing. I have asked them to verify the debt and they never did. This is what they did when I asked them to verify this so called debt! And I gave them ov er 30 days. They did not respond in a timely manner
07/18/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 331XX
Web Servicemember
XXXX XXXX XXXX has been popping up on my credit report for the last 2 years. Stating that I owe them the amount of XXXX from a XXXX loan that was opened in my name from identity fraud. I have sent them multiple letters stating this is a part of identity theft, i've also sent them a police report from my then local police department with the item listed as apart of the identity theft. they continue to not Validate this debt and since i am a Florida resident they aren't boded or license to collect debt in this state. This debt is hurting my ability to purchase my home. They removed the debt and admitted fault in XX/XX/2017 and has since then been reporting agin to my XXXX XXXX and XXXX reports! This is completely illegal what they are doing!
04/30/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30349
Web Servicemember
XXXX XXXX XXXX is reporting a collection on my credit reports for a auto loan I do not owe. They have never contacted me about this debt or given me the opportunity to dispute the debt originally. I have disputed via the credit bureaus this collection and sent a letter requesting proof of debt. They have no signed contract between myself and them proving that I owe this {$10000.00} amount. Secondly the company that responded to my request for validation from XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX my drivers License and social security card are being furnished to multiple companies without my permission and as a current victim of identity fraud which is noted in all of my credit reports this is a violation of my privacy and civil rights.
05/10/2018 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30152
Web
On or around XX/XX/XXXX of last year, I found a collection on my credit report that listed XXXX as the creditor. I called them and they said the debt was originally for a company called XXXX and directed me to them. I got in contact with XXXX who confirmed that the debt was not mine and they referred me back to XXXX. I contact XXXX numerous times with no success. They can't find anything under my social security number and the debt in question is for someone with a different last name ( The last name is my ex-husband 's name but I never took his name or used it ). XXXX always promises to delete but they don't. I disputed with XXXX with no success as XXXX said it was valid. This collection is not mine and it is negatively impacting me.
04/13/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • LA
  • XXXXX
Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX Tx showed up on my credit report XX/XX/2018. Trying to collect on a old account with XXXX XXXX XXXX who as of 2 years ago stop taking money out of my account monthly. This was solely based on their decision to do so. And removed it from my account. This company has now placed this on my credit report as a new debt and has dropped my score 41 pts. They have called and i asked them to send me documentation. They told me that they are not the account holder and that they dont have to provide me any of that information. they threatened to garnish my wages. They also stated that time is of the essence and that they can do what they want. They are horrible people and very nasty to talk to over the phone.
02/14/2017 No
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Right to dispute notice not received
  • MO
  • 65202
Web
This company put an old debt beyond the statute of limitations back on my credit report after it had fallen off over a year ago via the original debtor and another collection agency trying to collect on it. They NEVER sent any communication nor called me and allowed me to dispute it. They also lied about the dates and put XXXX XXXX. This debt was from XXXX. I saw it on my credit report via XXXX. They illegally parked an old debt and did it silently. I called and advised them to take it off immediately and advised them it was illegal and I would report them. The lady said she would NOT help me because I raised my voice and told her to take it off, that it was illegal, and an illegal practice. She advised me, she did n't care.
07/13/2019 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76112
Web
This debt was purchased by collection agency from XXXX. This loan was in a Chapter XXXX payment plan effective XX/XX/XXXX through a dismissal XX/XX/XXXX and ultimate close date on bankruptcy XX/XX/XXXX, AO through Trustee to roll in past due amount in bankruptcy plan in mid XXXX, repo in XX/XX/XXXX and then sold at auction. The balance is not correct, the dates being reported to CRA are also inaccurate. I have never been in contact or received communication from DeVille Asset Management prior to this being on my credit reports. This collection company, DeVille Asset Management has been in trouble with the SEC and was shut down thus they have a federal case pending. They are in a great deal of trouble that invoIlves fraud.
05/18/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
This Company XXXX XXXX added a collection account to my credit report that is well over seven years old. The date stated that it was opened was XX/XX/XXXX but last reported on XX/XX/XXXX.I have made multiple attempts with reaching out to this company to verify debit.I have called received hold music, email and sent a letter to verify the original creditor. On my further research, This company is NOTOROUIS for doing this to other people. They have open lawsuits as well. I sure the reason why I cant get a reply back is because this company knows that the SOL has passed! I have also reported the issue to ALL 3 CREDIT BUREAUS. Your Help is Needed and Greatly Appreciated. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX
02/12/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30144
Web Servicemember
XXXX XXXX XXXX is attempting to collect a fraudulent debt. This account was opened in my name as a result of identity theft. I have contacted the collection company and they have been exceptionally rude and threatening when I have tried to explain to them that this is a fraudulent debt. I have also notified them that the date of the debt that they are attempting to collect is more than 7 years old in addition to the fact that the debt does not belong to me. They continue to threaten me and talk rudely and nasty on the phone. This is not my account and it is as a result of fraud, and it is beyond the statue of limitations for them to even try to collect if it was not a fraudulent debt, but it is INDEED Fraudulent
06/11/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 80016
Web
On XX/XX/2018 I received a credit report alert that a new collection was added to my XXXX, XXXX, and XXXX profiles by a company called XXXX XXXX XXXX. They were able to put a new collection on my account which I do not owe. I've read that this company is a scam that tries to collect money from people with these fraudulent collection accounts. If this was a legit collection I should have been notified either by mail or phone. I was never contacted about this account and I do not have any outstanding collections. This company has reported to XXXX after my first dispute that the account is in fact mine. I have opened another dispute with XXXX regarding this account. XXXX and XXXX have yet to come back with results.
01/08/2019 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Don't agree with the fees charged
  • CA
  • 90712
Web
I attended XXXX of XXXX through XX/XX/XXXX- the closure in XX/XX/XXXX. I was half way through a 3-year program. Now, I signed a contract to pay my loans had a received an education from there, well as you know the school was shutdown. Since they didn't keep their end of the deal I am not responsible for repayment, in fact I believe I deserve a reimbursement. The Federal loan was " forgiven '', rightly so, but XXXX XXXX XXXX wont leave me alone, claiming I owe them {$4800.00} in private loans. I'm not asking for a reimbursement, although it's owed to me considered time lost, all I want is to improve my credit score and to get rid of this loan which I don't think I owe, and to stop the harassment. Thank you.
10/11/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • DE
  • XXXXX
Web
This kind of account is placed as a charged off account, be sure to inform me precisely why there's a balance indicating on the document whether it's a charge off? The balance is in fact wrong, please make sure to reverse it to XXXX or remove the item fully. Please also produce documentation to verify all the charges and credits in this supposed account that caused to the extremely high credit figure you might have displaying on my account. My demand to present this records is a standard information demand in accordance with my rights honored within the fair credit billing act. If you fail to give these details per my civil rights petition, please make sure you quickly remove this specific wrong posting.
03/30/2020 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NJ
  • 08332
Web
This account was a joint loan with my daughter, who told me years ago that this account was legally paid for less than full balance. in fact, she assures me the account was first reported as a {$0.00} balance, then the following month, completely deleted from her reports! Yet they still claim to be trying to collect a debt from me! They've called my office despite me begging them not to, and when I disputed the account to the address listed on my XXXX report, the mail was returned to me. They have caused me an amazing amount of emotional hardship, I've nearly lost my job for taking " personal '' phone calls that were in fact Deville Asset, and now they keep bothering me DURING A NATIONAL PANDEMIC!
01/15/2019 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 351XX
Web
XXXX XXXX XXXX is reporting an account in the amount of XXXX on my credit reports that has inaccurate information as far as amounts and dates that have been reaged. This account was opened by XXXX XXXX XXXX was opened XXXX XXXX of XX/XX/XXXX and charged off XX/XX/XXXX. I voluntarily surrendered the vehicle and dont understand all the charges they are attempting to collect along with the re-aging of debt showing a new/ opened account by XXXX XXXX XXXX , opened XX/XX/XXXX. This was charged off XX/XX/XXXX. not XX/XX/XXXXand they could not give me a detailed bill of charges either after I requested.This has really damaged my credit. These are unlawful charges they are attempting to collect.
02/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • CA
  • 90803
Web
I have a collection agency trying to collect on a debt that I was never in contract with them on. I have shown numerous times I never had a contract with this company and the credit agencies removed it for over a year and then all of the sudden have deemed it legit added it back and did not let me know until I found it was showing up again on my credit report XX/XX/19. If notification wasn't sent to me as to their findings 30 days after my dispute was filed over a year or two ago and this was removed for awhile how can they put it back on and not allow me to dispute again. If I don't have a contract signed with XXXX XXXX then they need to remove this from my credit report IMMEDIATELY
08/16/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98520
Web
I had an account with XXXX in which the amount was forgiven and the account was closed. Several years later received a phone call ( 2016 ) that Deville Asset Management bought XXXX and was now reopening my account and requesting funds. On four separate occasions I have spoken with this company on the phone and have requested an itemized breakdown of the account. I was told in XXXX that they would not provide an itemized breakdown because they already sent it and would not provide it in writing. Instead they tried to get me to log into a third party website in order to view my bill which was suspicious. The person I spoke with would not provide me any additional information.
09/26/2016 No
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TN
  • 38016
Web
Debt collector called XXXX XXXX XXXX, XXXX Phone : XXXX XXXX XXXX XXXX , XXXX , TX XXXX Saying i owe {$8000.00} for an auto loan. They can not provide the company or account no from the original loan. I do not have anything on my credit report regarding this loan nor have they been able to give any specific information about what type of car or anything. If they can provide me with further specific information then i could verify if i owe or not. They said the company that had the loan was bought by another company. I dont want to pay something if its not mine. Please help! I did try to use the little info they gave me to see if i could find out anything but to no avail.
09/16/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • MA
  • 02740
Web
I paid off or settled with XXXX XXXX XXXX back on XX/XX/2017. I made a total amount of payments for {$860.00}. XX/XX/2017 was when they recieved my last payment and according to the letter they sent me dated XX/XX/2017, I have a balance of {$0.00}. I owe them nothing, {$0.00}. However, XXXX according to them XXXX states I still owe them {$590.00} was of XX/XX/2017, which is inaccurate. I have already disputed this twice with XXXX and even faxed them the letter I have directly from XXXX XXXX XXXX that my balance actually with them is {$0.00}. XXXX and XXXX XXXX XXXX need to update my credit report accordingly to reflect the balance owed as {$0.00}.
11/06/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77065
Web
Failed to provide me with a copy of any viable evidence, bearing my signature, showing the account is being reported accurately. Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested. Additionally, please provide the name, address, and telephone number of each person who personally verified this alleged account, so that I can inquire about how they verified without providing any proof, bearing my signature. As per FTC opinion letter from Attorney XXXX XXXX XXXX, you should be aware that a printout of a bill or itemized document does not constitute verification.
04/14/2017 No
  • Student loan
  • Non-federal student loan
  • Getting a loan
  • Can't qualify for a loan
  • CA
  • 91406
Web
I 'm former student of XXXX college XXXX XXXX CA XXXX. After this campus closer they have handover lender to collect XXXX loans to one lending company XXXX amount of {$3300.00}. And I have start to paying my outstanding amount with them in monthly basis. And in the meantime another lending company Deville Asset management reached to to my credit reports and they do the collection in my XXXX credits. I spoke to them and they promise to remove my collection from my credit reports. But nothing happened yet. I have reported to XXXX and still under investigation. I need to take out my collection from my credit report and increase my credits score.
11/04/2021 No
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76039
Web
Business is Deville Asset Management. It's been over 4 years since I stopped payments because they refused to send me a letter stating my debt. I didn't know the amount I owed, what has been paid and what my balance was. Once I stopped payment they still refused to send any letter with the debt information. The company called and yelled at me on my voicemail that I had to call them back because of the payments. I would call and the business phone would never be answered. They were under investigation. Now, they have sold my debt to ANOTHER debt collector XXXX XXXX XXXX XXXX : XXXX XXXX XXXX, XXXX XXXX, XXXX, NY XXXX - Toll Free : XXXX XXXX
05/30/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 367XX
Web
I have no knowledge of this company or alleged debt. i disputed this debt with the credit bureaus and it came back verified i have since then contacted the company and haven't received a response. Where are the documents that your company used to verify that you are reporting these accounts accurately? What is the name of the person in your company who verified the accuracy of this account? What documents did they use to verify them? Please provide me with the name of that individual, their company title, and telephone number as well as copies of the documents that they used to verify that this disputed item are being reported accurately.
04/15/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91354
Web
Never received a letter, bill, or phone call from listed original creditor: XXXX XXXX XXXX XXXX XXXX . Yet this morning XXXX / XXXX / XXXX XXXX XXXX alreted me that a new account was placed on my report. I check it out and I have a new deb collection fro m Deville Mgmt. it states original open date is XXXX XXXX . I never conducted business or have ever heard of XXXX XXXX XXXX XXXX in XXXX XXXX . This is a fraudulent company, name, and there is no contact info for this original creditor. furthermore deville mgmt. did n't send correspondence neither, they just reported this on my credit and ruined it.
08/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MA
  • 02143
Web
I opened a XXXX XXXX credit card. I made a large order which never came. The store agreed that I didn't receive my item and agreed to refund the money back to the card so that it would have a XXXX balance. They failed to charge back the money owed. I attempted to contact them in writing and never received a response. I filed a complaint and they didn't respond. The credit card was then closed for nonpayment without my consent and is now listed as a debt collection on my credit reports. Attached is proof of XXXX XXXX agreement to charge back the full amount owedwhich would have left the card at a XXXX balance. I do not owe this debt.
03/22/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AK
  • 999XX
Web Servicemember
This company sends me a notice demanding payment within 30 days but does give me any information other than the name name XXXX XXXX XXXX. Why is a Texas collection agency trying to collect from someone in Alaska? I have never heard of XXXX XXXX. I demand validation, not just verification. I demand to know who XXXX XXXX is, I demand to see any contract I have signed with this company within 7 days or you will agree to cease and desist. Yes, you do have to validate this debt as requested. Please be advised that upon request I will give this collection agency an attorneys information so that they can directly deal with the law firm.
07/15/2020 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60139
Web
This company is trying to collect on an invalid debt. Primary issue is that this is from student debt to a school that was shut down by the Attorney General for being unlawful and unaccredited. XXXX XXXX XXXX All of the debt has been forgiven. The other issue is that this collection company is not legally able to even attempt to collect on a debt to a resident of Illinois. Upon trying search for their Collection license in the State of Illinois, I discovered that they are in fact no licensed. They will say that their parent company is licensed but when pressed for the name of that parent company, the representative did not know.
04/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TN
  • XXXXX
Web
After disputing XXXX XXXX XXXX and provide supporting documents to XXXX, XXXX refuses to delete the collection account from my credit report. After filing a complaint against XXXX XXXX XXXX with CFPB, XXXX XXXX XXXX agreed to have the collection account deleted from my XXXX credit report. I have provide XXXX with a copy of XXXX XXXX XXXX deletion letter via XXXX document upload web site. XXXX stated they had received the deletion letter. XXXX stated that XXXX XXXX XXXX normally doesn't include an AUD control number on a deletion letter. XXXX stated that XXXX needed to provide their XXXX rep with the AUD control number.
04/19/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76116
Web
On XX/XX/2018 XXXX XXXX XXXX reinserted a collection account onto my credit report for the third time. This is my THIRD complaint against this company, complaint # XXXX & XXXX both times I've stated that I did not have an account with this company and both times I've stated that this company do is NOT license to collect in Texas, in my last complaint the company stated they were licensed per the Texas Secretary of State this company is not listed as licensed. Each time this company have removed the account from my credit report and then reinserted. This is illegal and I will be pursuing legal actions for their actions.
11/20/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Denied request to lower payments
  • OH
  • 45424
Web
I got a car back in 2012 from XXXX. It always had issues. The first day they had to replace the oil pan. I was paying the payments on time for 2 years then the third year they said I should have been paid off I moved out of state and the car got totalled. My insurance didnt pay for it. They repoed it due to me loosing my job in kentucky and i tried to get them to extend my payments so i can pay it off come income tax time and pay it off. They refused and sent it to my credit. Its been on my report for a while. Im willing to pay on it if the payments were low but i feel im not intitalled to all the fees they put on me.
04/09/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77070
Web
Contacted the company regarding apparent debt starting in XX/XX/ 2017. No contract with this business to collect a debt from me. I've reached out several times and asked this agency to validate the debt along with documentation from the original creditor with no response. I sent validation letters via certified mail to ensure that they would be received. This company is causing me financial hardships as it is reported to my credit monthly which is making it difficult for credit worthiness. I would like this item to be deleted off my credit report in fairness of my rights with the laws and regulations of the FCRA.
12/16/2019 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 21921
Web
I pulled up my credit report and notice a collection debt from Deville Asset Management for $XXXX being reported. I have disputed this with credit bureau but no information has been provided about the account to me. I sent a certified letter to Deville Asset Management and still no response or information about this account. I haven’t received any information nor have I signed any contract with this company. I am unaware of the company. They are destroying my credit with this collection account on my credit report. This needs to be removed off my credit report because I have never done business with this company.
08/30/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 22192
Web
The company XXXX XXXX XXXX is reporting inaccurately to the 3 major credit reporting agencies that I have an outstanding debt to them. I have contacted them in writing by certified mail repeatedly for validation of the debt and to date I've received nothing. Furthermore, I was never notified in writing of this debt and therefore, I never had by the opportunity to dispute it before it was inaccurately reported to the credit reporting agencies. Also, I believe upon receipt of my correspondence, they were legally obligated to notify the credit reporting agencies that the account had been disputed which they did not.
08/09/2020 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • LA
  • 70003
Web
I discovered back in XX/XX/XXXX that a lawsuit was won by my State Attorney against XXXX and consumers whok had loans or have loans with them from XX/XX/XXXX to XX/XX/XXXX as well as repos. My vehicle was repo in XXXX XXXX. I called XXXX ( the original loan owner ) as well as the current company the loan was sold Deville Management both companies were called 3 weeks ago on XX/XX/XXXX asking about the information about the loan being removed on my credit report due to the lawsuit and me no longer oweing anything due to the XXXX Settlement and both companies act as though they didn't know what I was talking about.
10/10/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WA
  • 98133
Web
I found an entry on my credit report with XXXX that claimed a collection report by XXXX XXXX XXXX XXXX owed to XXXX Colleges in the amount of {$130.00}. The date opened was XXXX/XXXX/XXXX. This does not make any sense since I have never owed XXXX XXXX any money and even if I did, no attempt was made to collect in the first place. I disputed this with XXXX but they would not remove it. XXXX XXXX is of no help since they will not even talk to me. I feel that based on the history of XXXX and the fact they are unresponsive to this fraudulent claim, this item needs to be removed from my credit report. Thank you.
08/25/2019 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 852XX
Web
On Account information disputed by consumer, meets FCRA requirements. I need written XXXX of verification. Documentation from the 3rd party proving this is my count. FCRA they have to provide original documentation if they can not provide those by federal has to be removed off. I was a victim of identity theft.I filed a police report and FTC report by federal law this has to be removed off. I've also filed a complaint with CFPB. I have provided you the documentation showing you this is a fragilite count that does not belong to me. My next step will be filing a XXXX report against XXXX XXXX and a lawsuit.
06/08/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77503
Web
I've sent multiple letters to this agency about this not being my account. After being advised by identitytheft.gov, I've completed and sent a fraud affidavit via certified mail. I can see they received it, but nothing has changed. See supporting documents. Even the USPS tracking.My official complaint is against XXXX XXXX XXXX. My information was used to obtain an apartment, cell phone, and an auto loan with my ex-partner. I am a victim of identity theft and have put this off for too long. I've completed the proper steps, 1. notify creditors 2. police report 3. informed the state of Texas.
04/11/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 77070
Web
After speaking with the company and submitting a prior complaint, I researched and called the Secretary of the State and this company isnt bonded in the state of Texas to collect any debt. I have obtained a certificate from the state that has this information enclosed and will attach the document to this complaint. I would like for this item to be deleted from my credit report with all 3 bureaus immediately in fairness of my rights with the state laws along with the laws and regulations of the FCRA. This company has caused financial hardships and making it difficult for credit worthisness.
03/19/2019 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 28146
Web Servicemember
I purchased some products from XXXX in maybe XX/XX/XXXX, I returned items as they did not fit, In XX/XX/XXXX they placed a collection on my credit report. I sent them verification and it was removed. I found today that it has been placed back on my credit report and re-aged. This is a violation of Fair credit reporting. Also under NC law an item over three years in non-collectable. I contacted the collection agency and they refused to send me any documentation with my signature and /or a contract with the collection agency that I agreed to pay them or entered into a contract with them.
03/16/2019 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • 70127
Web
XX/XX/XXXXwas the first date I sent out a certified dispute letter requesting proof that I owe {$1600.00} the loan. They responded with a digital printout without my signature on it. XX/XX/XXXX The company responded back with a printout of a bill without my signature on it. XX/XX/XXXX I sent another letter asking for proof that I owe this amount as well as proof I owe them.I received no response. XX/XX/XXXX This company was shutdown by the SEC for fraud and all assets were frozen. The owner went to XXXX and a few of his workers as well. This company is not bonded in the state as well.
08/02/2017 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90620
Web Servicemember
I check my credit often because I 'm monitoring it cuz planning to purchase a home by the end of the year. Just recently got married. So i was looking through XXXX XXXX through XXXX XXXX XXXX XXXX noticed Deville on my credit report. I did n't recognized the name so decided to contact them. Spoke to a XXXX XXXX and asked her what is this all about. And she told me it 's a credit card through XXXX that was opened back on 2004. It did n't dawn on me till later that why would this show up now if it 's been opened for that long. Never did I get any letters from them.
08/11/2020 Yes
  • Debt collection
  • Private student loan debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • SC
  • 29170
Web
XXXX debt showed up on my credit report called the company asking what it was they told me they bought the debt from my old college which I wasnt even due to pay yet. After that they called me again telling me to pay the full amount or my credit would be effected. They called numerous times until I changed my number once in XXXX and then I started receiving the automated phone calls at the end of XXXX XXXX Ive called them and asked them to stop I blocked their number and now they are calling from numerous phone numbers constantly trying to say they are receivable debt solutions and all
06/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AL
  • 362XX
Web
In viewing my credit report information on XXXX I had an alert from a new collection by a company called XXXX XXXX. The account said the original lender was XXXX XXXX XXXX which I have never had any dealings with or knowledge of. There was no date shown as to when the account was opened or transferred for collection. The account number given was XXXX for a balance of {$1600.00}. Either this is a fraudulent account or this company is pulling a scam. I have never received any correspondence from this company. I tried calling their toll free number but there was no answer.
03/04/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76132
Web
I have tried numerous times for this company to provide original information on this debt that keeps being reported on my credit report as current. I have sent letters to both the credit bureaus and the debtors with the response only indicating that this message " Account information disputed by the consumer, meets FCRA requirements ' If I owe this debt and if it is legitimate I will make my self responsible as long as I see original proof of dates, and, amounts. They have yet failed to respond or fulfilled my request and account keeps impacting my score negatively.
05/12/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60619
Web
The XXXX XXXX popped up on my credit report on XX/XX/2018. Its says I have an account that was opened with XXXX XXXX XXXX on the same day in the amount of XXXX. I have tried to call the company to see where the account came from but all I have gotten since calling is only music playing. This has dropped all of my scores on my credit report by 42 points and I'm trying to by a home. I have never had an account with XXXX XXXX XXXX. Please help me. I have looked them up online and it says the company is a scam. Please help me. This has set my family back. Thank you.
12/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 77047
Web
To whom it may concern : I have a collection account on my file from a collection agency named XXXX XXXX XXXX, the accounts are as follow, XXXX. Please be advised that I am disputing this collection due to the fact that XXXX XXXX XXXX XXXX XXXX. XXXX, Texas XXXX does not currently have a valid license in Texas to collect on debts. I am requesting that you investigate this matter and delete this account from my credit file immediately or provide me with physical that XXXX XXXX XXXX are licensed in Texas. Your immediate response will be greatly appreciated.
06/29/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77530
Web
XX/XX/2018 XXXX XXXX XXXX brought account from XXXX XXXX XXXX. XX/XX/2018 I have contact XXXX XXXX XXXX to request documentation as of XX/XX/2018 I have not received documentation. I have received XXXX dispute result indicating information has certified to XXXX the information is accurate and remains. XX/XX/2018 I contact XXXX XXXX XXXX spoken with XXXX @ XXXX, XXXX XXXX and XXXX XXXX XXXX Each representative have informed me XXXX XXXX XXXX do not have documents on file to verify the account. Please assist with getting account removed from credit report.
05/05/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • MD
  • 21207
Web
On XX/XX/XXXX and XX/XX/XXXX XXXX XXXX XXXX reported fraudulent information to XXXX, XXXX, and XXXX credit bureaus regarding an account they claimed to have purchased from XXXX XXXX. XXXX XXXX and XXXX XXXX XXXX committed fraudulent acts and deceptive trade practices against me by 1. selling the closed account to XXXX XXXX XXXX , after the account was discharged through bankruptcy in XX/XX/XXXX ) 2. XXXX XXXX XXXX reported the account as being opened in XX/XX/XXXX, which is also false. The mentioned account was closed and discharged in XX/XX/XXXX.
11/16/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 32822
Web
I have been paying XXXX XXXX XXXX for a XXXX account since XX/XX/XXXX & they refused to update my credit report to show that I was making payments. On XX/XX/XXXX I came to an agreement which I got in writing from the before making final payment. They agreed to remove this from my credit report however today XXXX they told XXXX that I still owe them {$3400.00} when they have been paid in full. I called them & they deny confirming this to XXXX. I am caught in the middle & my credit score suffers & I am being denied credit due to this unfair reporting.
07/16/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 27606
Web
A collection agent named Deville Asset Mgmt just reported a {$5700.00} collection account on my credit report. Prior to the appearance of this account on my report, I received no correspondence from Deville Asset. I should have received a 30-day notice to dispute, which i did not, which is a violation of the Fair Debt Collection Practices Act. Furthermore, the original creditor ( XXXXXXXX ) has already reported negative information about this debt for seven years, so a new reporting of this same debt is a violation of the Fair Credit Reporting Act.
07/15/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OR
  • 97006
Web
I have a collection account from XXXX XXXX XXXX on my XXXX and XXXX Reports. They say the original creditor is XXXX XXXX XXXX, which is another collection agency, not a creditor. I have never had credit with either company and have never been contacted in any way by these companies, it just showed up on my credit reports in XX/XX/2018. They say the debt is {$860.00}. But I do not owe them anything. When I have disputed it with the agencies, XXXX certified it as accurate, but has never contacted me or provided information to me regarding this debt.
07/10/2019 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • KY
  • 426XX
Web
Today, I saw something on my credit report called " Deville Asset Management. '' Upon calling, I was threatened that if I did not pay this debt off, interest would keep occurring. This is an abusive lie and tactic used to pressure people into making payments. The employee also said " there is a red flag on your account. Let me give you the number to contact. XXXX. '' I've never received any letters from this place or heard of them until today. I do not know if the debt is even valid but here I am getting threatened with interest and red flags.
09/16/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AK
  • 995XX
Web
My credit report indicates that I owe {$2300.00} as of XX/XX/2017 to a collector by the name of Deville. I am not entirely sure where or how this debt originated from. I do not fully understand what the amount I supposedly owe is from. I need further clarification. To my knowledge I have never received documentation from this company nor any other correspondence of any kind. I have tried to contact this company via the phone number provided on my credit report, but have not been successful in speaking with a representative. Thank you
01/10/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 35611
Web
We were notified by XXXX XXXX of the problem. We have no knowledge of the debt who the company was or the amount. We contacted XXXX and they were unable to help. The company XXXX XXXX XXXX is under investigation in Texas for trying to make people pay debts they never incurred. We have filed with the XXXX XXXX XXXX in Texas and lodged a complaint. We have never had an unpaid debt .others need to take up the fight against this unscrupulous company XXXX XXXX in XXXX texas . There are no supporting documents because the loan never existed
04/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TN
  • 38135
Web
I originally had an account with XXXX that has been paid in full. I have documentation show that the account has been paid in full. XXXX is also reporting a {$0.00} balance. This company named XXXX XXXX XXXX is somehow reported that I owe them {$54.00}. I have requested this be removed from my credit report. XXXX XXXX XXXX has refused to do so. I have made several attempts to contact the company, but no one has responded to my letters, phone calls, and emails. Please have them remove this inaccurate information from my credit report.
11/02/2017 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OH
  • 45417
Web
I received a notification from the Credit Bureaus that the Company Deville Asset Management has flagged my accounts for collection. I never received any letters with any chance to verify this. I disputed this company earlier this year for failing to provide my signature proving that I owe them anything. They also removed this from my report. I received a notice on XXXX XXXX, 2017 which I will attach. They have violated the FCRA on reinsertion, and have also failed to provide me with any proof that I have business with their company.
09/25/2018 No
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 78542
Web
I am trying to contact this company to correct some information on the credit status and information pertaining to the debt. they are unreachable XXXX XXXX XXXX XXXX XXXX other # XXXX neither is a good phone #, their fax just rings and rings. How can I resolve this issue if they are unreachable? and why so many law suits against them? I've been seeing so many Texas residents in a class act lawsuit against them. How am I suppose to pay this company and fix my credit if this all going on. why hasn't anyone done anything about this?
10/29/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77379
Web
On XX/XX/2019 I contacted Deville Asset regarding a collection account asking them to validate the account they are trying to collect for specifically requesting they send me the Calculation of Surplus or Deficiency. Deville did reply by sending the contract but did not send me the calculation of surplus or deficiency showing a breakdown of how they came to the amount they say is owed. After researching I found out they were suppose to include all this information in their reply within the 14 day time frame per federal UCC laws.
03/02/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30044
Web
I noticed this company on my XXXX credit report, but have not received any letters of communication from them nor have I received a phone call. This company have not validated that this debt is mine nor have they verified any information is correct. I have sent many letters to them asking them to validate this debt and have not heard from them, it has been over 6 months, and I have still not heard from this company. The amount of debt they are reporting on my credit report is {$2200.00}. I do not believe that this is my debt.
04/22/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • WV
  • 253XX
Web
I was never notified of this {$1700.00} debt and they had my most recent address on the credit reporting agencies as well as active mail forwarding when I relocated out of state. This debt was reported after I had moved out of state so my most recent address should have received any notification from the debt collectors that they had received a debt from the company. The debt went straight to my credit report, severely damaging my credit. I have tried to resolve this directing through the credit bureaus but with no success.
07/06/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19139
Web
I have disputed this account multiple times requesting documentation each time. So far all I've received is a 50 % settlement offer for an account that still remains unverified. Deville has called me during a pandemic. They have threatened to sue me. They have refused validation. They were raided by the FBI. I will not deal with a company that doesn't play by the rules. They have violated the Fair Debt Collection Practices act and The Fair Credit Reporting Act multiple times! PLEASE HELP ME, I '' M A DISTRESSED CONSUMER!
03/24/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • XXXXX
Web
1st dispute XX/XX/XXXX {$5100.00} with XXXX 2nd dispute XX/XX/XXXX/XX/XX/XXXX {$5100.00} with XXXX-inXX/XX/XXXX 3rd dispute XX/XX/XXXX {$5100.00} with XXXX XXXX 4th dispute XX/XX/XXXX {$5100.00} with XXXX XXXX one credit agency took this negative information off my credit due to they found it was opened without my knowledge, also i asked for this negative information to be removed because the contract cancelled due to the original owner sold this account and filed it on their taxes cancelling out any debt owed to them.
06/25/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23453
Web Servicemember
Deville Asset Management company is currently showing on my credit report. I have never been contacted by this company either by phone or mail in any attempt to collect a debt. I've tried to contact this company with no response. Deville Asset Management company is currently showing on my credit report. I have never been contacted by this company either by phone or mail in any attempt to collect a debt. I've tried to contact this company with no response. I would like this company removed from my credit report.
08/31/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76001
Web Servicemember
Ive tried to dispute with the company XXXX XXXX as i never had an account with this company. They removed the account from my reports and transferred the account to a XXXX XXXX a collection agency. I wrote the company XXXX financial and told them that this is not my account and that it needs to be removed from from my credit reports. The contract signature that they sent out was not even my signature. This is unfair to me as i try to apply for loans to have this report back as verified but doesn't belong to me.
11/11/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Collected or attempted to collect exempt funds
  • GA
  • 30281
Web
On XX/XX/XXXX XXXX XXXX XXXX place a collection on my credit reports. I never signed a contract with this company. I notified them to send me a copy of my contract and they never sent the contract with my signature to. If I own you money then you would have paper work. I have disputed this on my credit and it was removed on XX/XX/XXXX, now XXXX place it back on my credit report today XX/XX/XXXX. This is fraudulent. If this complaint don't work. Im calling my lawyer. Im not going to allow any mess up my credit.
09/26/2017 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • LA
  • 711XX
Web
On XX/XX/XXXX XXXX XXXX XXXX was placed on my XXXX Credit report 3 times for the amount of {$530.00} each time. I have called the company and requested a debt validation letter and also XXXX XXXX XXXX XXXX XXXX XXXX also sent out a request to have a debt validation letter sent on XXXX which has been 56 days ago I have n't received anything by mail or received any phone calls from this company with the information I requested. I 've also disputed this with XXXX and a fraud alert has been placed on my account.
04/18/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • 79924
Web
I had already disputed this collection about a month ago because XXXX XXXX is using a threatening tactic when it comes to collecting. i was contacted several times by different people saying they were lawyers working with XXXX XXXX and were ready to take me to court.They said to just pay them off and not waste my time hiring a lawyers because i was going to spend more money hiring a lawyer and court fees, i was better off just paying them the money and if not they would start to garnish my wages.
02/05/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 601XX
Web
This XXXX XXXX company just started reporting on my credit report an amount of {$1200.00} on one and the other of {$490.00} I don't know what these are for, they state is for XXXX College a college that closed its doors and is currently in a court case due to XXXX student loans and they are claiming balances that has nothing to do with the student loans that I have thru the school. It is hurting my credit and I never received letters or anything from them explaining what those balances where for
12/09/2017 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • LA
  • 711XX
Web
On XXXX XXXX, XXXX XXXX XXXX XXXX Added a collection account to my credit report for an amount of {$14000.00}. I am not responsible for this collection and I do not owe that amount. I was never contacted about this collection ever. Also XXXX XXXX XXXX is not licensed to collect any debts in the state of Louisiana in which this is a FDCPA violation, and the next steps I will take if this account is n't deleted immediately is to file a complaint with my state 's Attorney General and next a lawsuit.
11/15/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30168
Web
Received notification that a new account was reported to my XXXXn credit report on XXXX/17 XXXX XXXX XXXX reported a collection that I have no knowledge of. I have never done business with this company before, I also have no contract with this company. Never received any sort of documentation in reference to this company. I also called XXXX on three different occasions to rectify this information, was on hold for over 30 minutes and was unable to speak to customer service at any time.
10/09/2017 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60643
Web
*Mailed a letter requesting the information below and only provided the information attached to the complaint. 1.Agreement with your client that authorizes you to collect on this alleged debt. 2.Agreement that bears signature of the alleged debtor wherein he promises to pay the creditor. 3.Complete payment history on this account so as to prove that the debt amount you wish to collect is correct. XXXX. Provide proof of license and bonded to collect in the state of Illinois.
12/09/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • LA
  • 70815
Web
My name is XXXX XXXX. I have never been married and never have legally changed my name. I was born on XXXX XXXX, XXXX. On XXXX XXXX, XXXX I submitted an official dispute with XXXX XXXX for reasons including possible fraud/i.d theft. I also sent the management company a letter asking to provide me with any proof or information that would help delete the incorrect info on my credit profile. XXXX XXXX or company have yet to resolve or provide any info regarding this investigation.
02/15/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76116
Web
On XX/XX/XXXX I submitted a complaint on XXXX XXXX XXXX ( complaint # XXXX ) stating this collection agency is not license to collect in the state of Texas. The company agreed to remove account off of all reports and they did do so. XXXX XXXX, XXXX the account was placed back onto my credit report. This company have not furnish any paperwork showing a agreement I have with them, in addition I researched and I show they are still not licensed to collect in the state of Texas.
06/12/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • LA
  • XXXXX
Web Servicemember
Deville Asset management is reporting on my report in the amount of XXXX XXXX I assume its for another company but i have never received a dunning letter in regards to the debt or why they are on my report. I would like to know why they are reporting on my report without first notifying me and to provide sufficient legal documentation in regards to this alleged debt. I only noticed them on my report from pulling it a while ago and then they were gone but now they are back.
05/30/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28278
Web
This company which I hold no contact with nor have received services from reporting a collection account against my SSN in the account of {$1000.00} with XXXX and XXXX credit reporting agencies. I requested verification of the debt and account however the business failed to provide adequate proof. Considering this business does a contract with me for goods or services they have provide not have they provided adequate proof I am not obligated to pay for the alleged debit.
02/04/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77584
Web
As I already reported via telephone, I am a Victim of identity theft. I have recently learned that my personal information was used to open an account at XXXX. I did not open this account, and I am requesting that the account be closed and that it be absolved of all charges on the account. This account was bought by this XXXX XXXX XXXX a third party, which acquired a debt that was not authorized and is not lawful to pursue action on something that has not been validated.
02/28/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85050
Web
I received communication in the mail involving a debt sold to the company XXXX XXXX XXXX in early XXXX. On XX/XX/XXXX, I submitted a request via certified mail for a validation of this debt. The company did not respond then in early XXXX, around the XXXX, reported this debt to XXXX and XXXX on my credit though I requested the verification of this debt. I attempted to call them numerous time from XXXX to XXXX and have not received any contact or communication back.
12/16/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30213
Web
I disputed the account with the original creditor as Identitiy Theft. The account was either blocked or removed from my file. XXXX sent a fraud packet out in which I completed. Now, without any notice Deville Assestt Managment has placed an account of my credit report trying to account {$9200.00} plus dollars. This debt or account was a results of ID theft. & should have never made it to my credit file. This account needs to be removed from my file immediately.
07/17/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 91367
Web
I had {$860.00} left on XXXX XXXX Credit card when it went to collections. I made a payment on XX/XX/18 and XX/XX/18 both for {$430.00}. I was told that if I made these payments this credit would show as paid & full and would be removed from my credit report. This is still showing as a negative on my credit report with a balance. I have attached a form below from the company stating the account has been paid in full and the promises of removal. Please advise.
05/09/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77489
Web
this company popped on my credit report. i called the company and kept going straight to voicemail and no one ever answers. it states the account was opened on XXXX XXXX XXXX and I did not open an account on this date for this type of balance with anyone. this company have stolen my identity. after reviewing this company on websites, there are numerous people they have done this to trying to collect money and is a fraudulent account on credit reports.
06/18/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CA
  • 92376
Web
Recently had an account by the name of XXXX XXXX on my collections. It popped up out of nowhere, I was never alerted, contacted, or emailed regarding this collection. I have no collections regarding to this. I have tried calling but it sends me right to voicemail. It also says its from XXXX XXXX XXXX XXXX. I can not contact them either because the school had closed down in XXXX for fraud. I would like to get help to get off my credit report, thank you.
02/13/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • ID
  • 83440
Web
I did not receive any communication from XXXX XXXX company saying that I owed a debt, was in default on my debt, and that my debt was being sent to collections. I do not know who the original company the debt is through. On my credit report, it says that this debt was opened on XX/XX/2017. I never applied for a debt/loan on XX/XX/2017 and was never told about it. The first time I received knowledge about it was when it showed up on my credit report.
11/14/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 34744
Web
XXXX XXXX XXXX came up on my XXXX trying to collect {$1300.00}. Ive never done business with this company. Ive never received any notice from this company. Ive never received notice from previous creditor. I was not aware of this debt nor do i know what its for. Account was opened XXXX XXXX, 2016 according to XXXX. I looked up XXXX XXXX XXXX and other people complained that this company also popped up on their credit for debt they do not know of.
12/07/2017 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75115
Web Servicemember
I had my wife contact this company concerning a debt that they are reporting on my credit with XXXX XXXX XXXX as the original account owner. My wife informed them that this was my mother 's loan and that she filed bankruptcy so I am not responsible for this account. XXXX XXXX, the collection agency reporting on my credit is also not Surety bonded in the state of Texas and per the Texas Finance Code Section 392.101 they can not legally collect
12/09/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77083
Web
Creditor is reporting accounts that are invalid and unverified. XXXX and XXXX have investigated this account and they concluded the account was not matching my records of being assigned to me. I would like proof these accounts were disputed per FCRA/FDCPA. This is causing me anguish and its slandering my good name. Please block this account from my report so I can breathe again. Account Number : XXXX XXXX : XX/XX/2018 Amount : {$1800.00}
05/18/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 945XX
Web
In XX/XX/XXXX I received an alert on my credit report stating XXXX XXXX is trying to collect on a false debt opened in XX/XX/XXXX in my name I've never received any validation of the debt any proof or any correspondence with the company other than writing the XXXX and the company stating the debt is valid I have no proof or paperwork from them stating that I have no business with XXXX XXXX XXXX or XXXX XXXX this is fraudulent and illegal.
03/27/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 216XX
Web Servicemember
i had opened the account and i bought a necklace from XXXX XXXX which is the original debt. My husband at some point and went in the store and have my name and address and charged items on my acct. that i wasnt aware of. If you charge something once you do not have to show the card and id. He has since passed away and XXXX XXXX has since gone out of business. I shouldnt have to pay a debt that isnt mine and i have nothing to whow for it
05/15/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 761XX
Web
Some company called XXXX XXXX XXXX placed a {$140.00} delinquent account on my credit report XXXX XX/XX/2018. I owe no debt nor have I ever heard of this company. There has never been a phone or written communication between us. I looked them up and found a phone number which does not answer. There are numerous complaints posted about this company doing the same exact thing to many people. My credit score has dropped. Please help!
04/04/2016 Yes
  • Student loan
  • Non-federal student loan
  • Dealing with my lender or servicer
  • Don't agree with fees charged
  • TN
  • 37217
Web
I have been battling with this company for months. They are a debt buyer and they are trying to force me to pay them for a debt that they do not have any legal right to do so b/c I have never entered into a contractual agreement with them so therefore I 'm not financially or legal obligated to pay them. They are not servicing the loan on the behalf of the orginal creditor and the original creditor is n't trying to collect on the loan.
10/16/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77024
Web
I wrote to XXXX XXXX XXXX requesting verfication 2 times over a 90 day time span and did not receive a response to my request to verify debt. I reserached the company and it appears they are not licensed nor bonded to collect in the state of Texas. Last month i sent another letter letting them know of my findings and I still have not heard anything back. I have also phoned numberous times XXXX and the number is not a working number.
11/14/2017 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NJ
  • XXXXX
Web
debt is not mine. i reported my wallet lost and this car was opened in my name. it was in an accident with no insurance out of state, and sold in an auction. XXXXXXXX XXXX never tried to contact me for this debt. and after writing it off they resold it to XXXX XXXX. They have now reaged the debt from XX/XX/XXXX to XX/XX/XXXX and are in collections affecting my credit worthiness and any other chances of moving up on my scores.
07/24/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19050
Web
I wrote a dispute letter to this company in XXXX. In XXXX that mail was returned to me because the address I used was not valid. The address I used was the one that was reported on my credit report : Deville Asset Management XXXX XXXX XXXX XXXX, TX XXXX This is also the address they gave me when I paid the debt. They are reporting inaccurate information to the credit bureaus, a violation of the FDCPA and FCRA. Please advise.
04/11/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30236
Web
I received a call from XXXX XXXX stating that XXXX XXXX XXXX was reporting on my credit report as in collections. The amount shown to be in collections is XXXX. The address of XXXX XXXX XXXX is XXXX XXXX XXXX, XXXX, Tx XXXX and their telephone number is ( XXXX ) XXXX. I do not know who these people are and after speaking with them they could not verify any information. Please have them delete my information from XXXX.
06/06/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 45230
Web
Deville Asset Management is trying to collect a deficiency balance on a repossessed vehicle, reporting inaccurate date and responsibility to credit bureaus. Additionally, this the deficiency balance is past the statute of limitations and is not a collectable balance. I have contacted the company and disputed balance with the credit bureaus and Deville Asset Management will not remove the debt from my credit report.
04/11/2020 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IN
  • 46804
Web
XX/XX/XXXX it appeared on my credit, I called Deville and they removed it and then it reappeared on my credit report XX/XX/XXXX I called again and they would not remove it unless I payed! I paid {$600.00} on XX/XX/XXXX and they removed it however the original loan was XXXX whom was sued and lost and the loans were not legal nor should they have been collected on! The company Deville is aware but they said to bad!
04/14/2017 No
  • Consumer Loan
  • Vehicle loan
  • Managing the loan or lease
  • AR
  • 72704
Web
A newly opened collections account on my credit report appeared by this company as of last month without my knowledge. I never received anything by mail, telephone or email regarding this. I sent them an email to attempt to get a Validation of Debt Letter sent to me and while searching and investigating the company online, seen they are notorious for not responding to consumer requests on these types of issue 's.
11/07/2016 Yes
  • Debt collection
  • Credit card
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • CA
  • 92867
Web Servicemember
This company is reporting a debt I have no knowledge of and for which I never received a notice of debt from the company as rquired by the Fair Debt Collection Practices Act. Therefore, on XXXX XXXX, 2016, I requested they provide me with info on this debt per certified letter. ( see attached letter ) and they have failed to provide this information. This is a violation of the Fair Debt Collection Practices Act.
08/16/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77535
Web
I saw a collection account on my credit that came on in XX/XX/2018 from XXXX XXXX XXXX. This collection agency is not licensed or bonded to collect in my state. They never contacted me or anything. they just put this on my credit for XXXX I don't know the original creditor. This agency is operating illegally, they are not bonded. I asked them in writing to verify or validate this debt and they refuse to do so
06/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OH
  • 43219
Web
I have been looking at my credit report and it was brought to my attention that there are several errors and fraudulent accounts that I have no contracts with these companies. I do not recall doing business or applying for accounts with the following : XXXX XXXX # XXXX, XXXX XXXX XXXX # XXXX, XXXX XXXX XXXX XXXX # XXXX, XXXX # XXXX, XXXX XXXX XXXX # XXXX, XXXX XXXX XXXX # XXXX, XXXX XXXX XXXX XXXX # XXXX.
09/07/2017 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 78207
Web
I reviewed my credit report in XX/XX/XXXX and noticed collection accounts that I do not recall. Therefore, I sent a validation letter requesting additional information to Deville Mgmt. I am requesting the send me an explanation and copies of any papers that show I agreed to pay what they say I owe. They claim I owe them {$540.00}. This letter was sent XX/XX/XXXX and I have not received a response to date.
03/16/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 167XX
Web
A company named Deville Mgmt placed a debt on my XXXX credit report that is not mine. I do not know who this company is, nor have I ever owed such an outstanding amount. The debt listed on my report just showed up as a collections debt yesterday XXXX/XXXX/17 and states that it is from Deville Mgmt with an account number of XXXX, stating that this is the original creditor and the amount is for {$9000.00}.
10/30/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33012
Web
My name is XXXX XXXX XXXX I find I have fraud account with a Company name Deville Asset Management XXXX XXXX XXXX, XXXX, TX, XXXX. I find this account because my credit score was down in my XXXX XXXX, I send a police report with attach letter explain I am a victim of identity theft, this Company still not doing any investigation to fix this Fraud which is affecting my life, my Finances and my name.
05/29/2019 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Credit monitoring or identity theft protection services
  • Billing dispute for services
  • SC
  • XXXXX
Web
I have disputed this invalid information with the three major credit bureaus. I disputed the unverified information and XXXX and XXXX deleted the information. However, XXXX is stating that the issue is valid, after a second attempt to resolve this matter in XXXX of 2019. This information is affecting my credit report and score. I even sent proof of the investigation from XXXX and XXXX to XXXX.
06/05/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33189
Web
XXXX XXXX XXXX XXXX is currently showing on my credit report. I have never been contacted by this company either by phone or mail in any attempt to collect a debt. This company is not licensed in the state of Florida to collect a debt. I've tried to contact this company via certified mail and have received no response. I would like this company to remove collections reports from my credit report.
12/19/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Billing problem
  • MO
  • 63031
Web
This debt does not belong to me, it belongs to XXXX XXXX, a special friend of mines at that time. His address is XXXX XXXX XXXX ; XXXX XXXX, MO XXXX. Also, I was told by XXXX XXXX XXXX, if I help them get the car back from XXXX XXXX this item would not hit my credit as it should not have in the first place because it was not my bill any way. Please remove this creditor, it does not belong to me.
03/31/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 731XX
Web
The debt collector XXXX XXXX originally opened the debt collection on XX/XX/XXXX for the amount of {$12000.00}. I don't recall being contacted by XXXX in an attempt to set up a payment plan or explain what this debt was for. On XX/XX/XXXX this debt was given to another company by the name of XXXX XXXX XXXX, I was not informed of this change and I have never spoke with anyone from XXXX XXXX XXXX.
02/15/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 722XX
Web
I contacted this company in XX/XX/2017 requesting validation for this account. This is NOT my account. I have never owned a credit card and have no intentions of ever getting one. Is company will not remove this false information from my credit, as I have previously requested. If they can not provide original documentation bearing my signature, I want this collection item removed from my credit.
02/05/2020 Yes
  • Vehicle loan or lease
  • Loan
  • Incorrect information on your report
  • Account information incorrect
  • MO
  • 631XX
Web
I originally had a car loan through XXXX XXXX and did a voluntary repo. My account was sold to Deville Asset Management. When i contacted them to see if the car had been sold they told me they had no information on me. I believe the car has been sold and imthere is no balance left. I have been told nothing or have no information and i dont understand why they could not fine me in their system.
12/13/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 78665
Web Servicemember
On XX/XX/19 I got an alert that Deville collections had added a collection account on my XXXX credit report with the original creditor of XXXX Deville did not properly notify me via mail before placing this account on my credit report this not giving me the right to dispute. Plus the account with the original creditor XXXX is more then 7 years old. Please dispute all credit reporting agencies
05/02/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MA
  • 02143
Web
The charges were the result of identity theft. They initially acknowledged that the charges were not mine and said the charges would be reversed, then sent me to collections anyway. I have proof of contacting them and them acknowledging that the charges weren't mine. Later, I paid the debt in order to have it removed from my account per our written agreement and they have still not done so.
01/17/2019 Yes
  • Student loan
  • Private student loan
  • Incorrect information on your report
  • Account status incorrect
  • CO
  • 80229
Web
My credit report is showing this account as an open collections account. I spoke with their customer support and they assured me that they are not a collections company and I have confirmed that my account is up to date on its payments. I would like to have this collections account removed from my credit report as it is a current account and shouldn't be showing negatively on my report.
01/20/2017 Yes
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 77070
Web
I saw that my credit scores dropped. I had a collection from Deville Asset Management on my credit for XXXX stating that it is from XXXX. My account with XXXX was paid in full and closed. This agency is not bonded to collect in my state. They never sent me a statement or letter stating that they are putting anything on my credit. This is a violation of the FDCPA AND THE TEXAS FINANCE CODE
03/24/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77590
Web
I have been a Victim of Identity Theft for many years. I have tried many times to speak with this collection department and have not been able to get a contact person as either I get hung up or they send me to voicemail. I have frozen my credit report for all 3 agencies as somebody is working under my social security number and also getting information. Federal Trade Commission # XXXX
07/29/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • MD
  • 20721
Web Servicemember
I did not open an account with XXXX. Furthermore, this loan was initiated in XXXX - XXXX and my credit report states that it was started in XXXX. This vehicle was resold and the amount that is stated as owed is also incorrect. DEVILLE ASSET MANAGEMENT Last reported XX/XX/XXXX {$13000.00} Open balance 14 XXXX Original creditor XXXX Opened XX/XX/XXXX ( 3 yrs, 4 mos ) Account status Open
09/10/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 708XX
Web
I have reached out to this company and all three credit bureaus multiple times within the last 90 days to no avail. I requested information pertaining to the validation of this debt and well as this agency right to collect within the state of Louisiana. They have not responded at all but continually violate my consumer credit rights by keeping this account listed on my credit reports.
12/23/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19146
Web
Last month I requested information about this alleged debt from Deville, and they refused to provide it, telling me over the phone ( which I requested that they do not call me ) that I was the debtor and that I needed to pay or face fines, imprisonment, and judgments! Another collector told me they were an authorized court agent and told me to set up payment arrangements with them!
11/20/2018 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98116
Web
I have spoken to this debt collection company and advised them this account is disputed and even provided my correct mailing address. I have never received any documentation from them, They had an incorrect address for me, somewhere I lived years ago. I was told this is a payday loan that was taken out online but they have not provided me any documentation to validate there claim.
05/19/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MO
  • 63017
Web
XXXX XXXX XXXX. XXXX Texas, is trying to collect money from me that is fraudulent. Opened no new accounts in XX/XX/2018. They say I owe XXXX but I have receive any letters or phone calls from this company telling what this false debt is about. It is currently on my credit rating. Liars. How can they do that with no proof or documentation? Guilty until I prove myself innocent?
08/13/2020 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CT
  • 06010
Web
I have ask numerous time for the credit Beurus/ Collection Agency to Show proof as this being my account as the FCRA requieres. With no success this account does not belong to me. Unless it can be proven otherwise I need this account deleted. XXXX/XXXX deleted the account as the collection agency did not provide proof as requested but this account continues to be in my XXXX.
07/29/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • PA
  • 19143
Web Servicemember
Car was repossessed in the process of me dealing with an out of state child custody battle. I wasn't informed the car was repossessed until my cousin called and notified me. I was out of state when it happened and couldn't return due to court orders. I was unable to leave the state per the judge until the custody battle was over which was a year later. When I moved to XXXX
05/15/2017 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75771
Web
I recently dealt with XXXX XXXX removing information from all XXXX credit agencies which they followed however the sold my contrac t to Deville asset management who are not bonded in the state of texas to collect debt so i ask that this be removed from all XXXX credit agencies as well or uf bonded and just not updated on the state of texas sec please send me copy.
03/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28358
Web
I sent a letter of Validation on XX/XX/XXXX I have not received any response from this company. I have attached the certified letter that they received on XX/XX/XXXX. I also fax and e-mailed this company the same letter that is attached with still no response. This company should not be allowed to report information on my husband and my credit that has not been validated.
11/06/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NC
  • 27265
Web
I have a loan with DEVILLE MGMT ( Original Creditor : XXXX XXXX ) and XXXX XXXX. I have always made my payments on time. As you can see, I have always had a stellar payment record with this company. I tried contacting XXXX, XXXX, XXXX, DEVILLE MGMT ( Original Creditor : XXXX XXXX ) and XXXX XXXX with no successful resolution. There was definitely an error on their part.
04/18/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30809
Web
Creditor is reporting accounts that are invalid and unverified. XXXX have investigated this account and they concluded the account was not matching my records of being assigned to me. I would like proof these accounts were disputed per FCRA/ FDCPA. This is causing me anguish and its slandering my good name. Please block this account from my report so I can breathe again.
05/15/2017 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • IN
  • 46221
Web
I called the number I found on my credit report and it just played music for XXXX minutes. ( Collection to Deville Management # XXXX {$1800.00} XXXX ) I have no record of this debt. I have no idea where it came from or what it 's for. I can not contact anyone to find out more information. I have no documentation to send you, because I 've never received any.
05/08/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MD
  • 20782
Web
XXXX XXXX XXXX is reporting a debt in the amount of {$7100.00} to XXXX & XXXX credit bureaus. The account is reported as open on XXXX, and closed on XXXX. I have requested validation of this debt in writing twice ( XX/XX/XXXX, & XX/XX/XXXX ), and filed disputes with both credit reporting agencies. Neither of these actions have provide verification that I owe this debt.
12/07/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75160
Web
XX/XX/2019 Dispute to verify debt with credit bureau XX/XX/2019 Another dispute sent due to no response XX/XX/2019 3rd dispute to investigate the verification process XX/XX/2019 Responded to letter as they have not sent proof to verify the debt XX/XX/2019 Sent letter directly to Creditor and letter was returned to sender as the address they are reporting is incorrect.
11/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 76710
Web
A few months ago, I recieved an email saying that a collections account had been removed from my credit. It was from XXXX XXXX XXXX and just recently I get another email saying I have a new collection from XXXX XXXX XXXX. Now, my credit score has dropped significantly because they added the collection onto my account after they had been removed over two months ago.
02/05/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27107
Web
I checked my credit report and saw an erroneous debt with this company. I do not believe I owe this debt so I disputed it and the results were that it was verified as accurate. They are allegedly reporting 100 % accurate data. Since they have verified inaccurate and erroneous information, they have violated my consumer rights under 15 USC 1681 FCRA and 1692 FDCPA.
08/21/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NC
  • 28262
Web
Deville asset management company is currently showing on my credit report. I have never been contacted by this company either by phone or mail in any attempt to collect a debt. This company is not licensed in the state of North Carolina to collect a debt. I 've tried to contact this company with no response. I would like this company removed from my credit report.
06/27/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89103
Web Older American
My credit report just showed I owe XXXX XXXX XXXX. I disputed it on my credit report but XXXX says it's a real debt. I have never heard of XXXX and have never received any mail, emails or phone calls telling me why I owe that amount to anyone. I am rebuilding my credit and this is a setback. I have never signed any contracts or aware of anything to do with XXXX.
06/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MD
  • 20785
Web Servicemember
This complaint is regarding 3 collections on my credit report that appeared in XX/XX/2018 from XXXX XXXX XXXX for tuition from XXXX XXXX. The collections are for {$3500.00}, {$1800.00} and {$430.00}. My Post 911 GI Bill covered this tuition in full. I do not owe XXXX XXXX or XXXX XXXX XXXX any money. Please remove these items from my credit report immediately.
12/21/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30240
Web Servicemember
An account from XXXX XXXX XXXX ( Original creditor ) is showing on my credit report. Its now saying that its been sent to the collection agency XXXX XXXX in the amount of {$530.00}. It also says the account was opened XX/XX/16. I did not open this account and Ive tried to contact the company at their toll free number XXXX. It sends you straight to voicemail.
12/21/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30240
Web Servicemember
An account from XXXX XXXX XXXX ( Original creditor ) is showing on my credit report. Its now saying that its been sent to the collection agency XXXX XXXX in the amount of {$530.00}. It also says the account was opened XX/XX/16. I did not open this account and Ive tried to contact the company at their toll free number XXXX. It sends you straight to voicemail.
03/04/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • SC
  • 29418
Web Servicemember
A collection account showed up on my XXXX and XXXX credit reports from XXXX XXXX XXXX in the amount of {$1600.00} dated XX/XX/2017. I have no knowledge of this account and received NO communication, letters, or correspondence from XXXX about resolving this account. The phone numbers listed for XXXX either send me in a hold loop or no one ever answers.
05/12/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 77469
Web
XXXX XXXX XXXX " reaged '' an existing debt I had with XXXX on a repossessed vehicle. They are showing that the repossession happened this year when it was in fact years ago. I have had no contact with this company, nor have I agreed to pay anything towards this debt so the account legally can not have the clock restarted, so to speak.
08/02/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MI
  • 49307
Web Older American
XXXX XXXX XXXX collection appeared on my credit report. I contacted them to ask what this was all about because I have not taken a loan out for a while and I have never taken a loan out with XXXX XXXX, XXXX other than my car loan from many years ago. They mailed me the attached document which tells me nothing about this debt. No validation!
05/19/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MD
  • 21014
Web
I have tried many times to have this item removed from my Credit report many times and just keeps on popping right back on my credit report! I told them many times that my identity was stolen and I did report it. Now this company is calling my house threatening me and my family for payment? Can you please Look into this matter? Thank You!
08/19/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 430XX
Web
Car was purchased from XXXX XXXX it was originally XXXX and was then sold to XXXX XXXX XXXX. The account is over 7 years old but company is using the date it was sold and not the original date. XXXX deleted the account however XXXX and XXXX after repeated attempts including giving the documented proof they refuse to remove the account.
11/20/2017 No
  • Debt collection
  • Private student loan debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • MA
  • 019XX
Web
Hello I have had this Lady named XXXX call me repeated amount of times and also contacting my job looking for me on multiple times throughout XXXX and XXXX of 2017 trying to collect for a student loan, Harassment is what its turning out to be collecting Debt. She works for XXXX XXXX XXXX calling from phone number XXXX XXXX XXXX XXXX.
02/20/2023 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AL
  • 35160
Web Servicemember
I sent out certified mail to the collector that now has my charged off debt/collection. Its been 30 days and no one has got in contact with me about the collection. I asked for verification of the collection and have yet to be notified of any information. I would like for this false information to be removed for my credit report.
02/24/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MN
  • 55428
Web
received a letter in the mail from XXXX XXXX XXXX XXXX for a reduced balance amount. Creditor listed as DeVille Asset Management, LTD. Original creditor listed and XXXX XXXX XXXX and I have never had XXXX. I called XXXX and they wanted me to confirm my information and I refused. My next step is to contact the original creditor.
03/21/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CO
  • 80003
Web
Company is claming i owe XXXX dollars for a school loan not paid. All the debts were paid to them and dept of edu when money was taken from my tax return. Ive tried several times to fix this with the company, its ruining my credit. I never recivied any mail, calls or info about this debt until it appeared on my credit report.
04/11/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 27613
Web
XXXX XXXX XXXX just reported a {$2800.00} debt on my credit report, and I have no idea where this debt came from. Prior to its appearance on my credit report, I did not receive a notice of right to dispute. I am supposed to receive this notice at least 30 days prior to a debt being reported, but I never received such a notice.
09/29/2020 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 190XX
Web
I sent a letter to Deville Asset Management at the address they provided to XXXX, XXXX XXXX XXXX, XXXX, XXXX, TX XXXX. That mail was returned to me as undeliverable. That address is not valid, therefor they are not reporting 100 % factual information to the credit bureaus. These are violations of the FCRA and FDCPA. HELP ME!
03/08/2016 No
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • SC
  • 29229
Web Servicemember
Threatened me on the phone that they were going to arrest my wife if she did n't pay a debt she supposedly owed them. I paid all her debts off in 2012, so that 's not possible. They also called my sister a few weeks ago and claimed my wife was going to be jailed for failing to pay. How they got her phone number is beyond me.
08/06/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30016
Web
This is a debt from years ago that had already fallen off my credit report. There was no communication whatsoever from this company. This company has randomly popped on my credit report twice. First XXXX. The first time it popped up on XXXX I disputed it and it was removed. The second time it popped up on my XXXX report.
07/26/2017 No
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • GA
  • 30528
Web
Under the new law effective XXXX XXXX, 2017 any public record data must include name and address as well as DOB or SSN in order to appear in your credit file. The credit bureau has not updated this information and per the new law the debts listed do not include this information and should be deleted from my credit report.
02/16/2017 No
  • Debt collection
  • Auto
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NH
  • 032XX
Web Servicemember
We have been harassed by " XXXX XXXX XXXX '' for the past 6 months from a so-called debt that was written off over 8 years ago. They have failed to supply us with any kind of validation letter regarding how much we owe, however, it has recently popped up on both of our credit reports. We want it removed immediately.
06/04/2019 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • CA
  • 90301
Web
Debt Collection Company ( Deville Asset Management ) never sent a letter about this debt it was on my credit report. Saying it was from XXXX XXXX the Original Creditor. This loan is a fraud. Never took out this loan, despite attempts to fight it. I am having problems doing this, and don't know what to do.
03/08/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33619
Web
XXXX XXXX XXXX is the name on one credit file and XXXX XXXX is on the other credit files I am a identity theft victim XXXX XXXX XXXX lives in XXXX Texas stole my identity I never traveled to Texas at all been in XXXX FL for entire life. I have the texas address listed on my credit file as a formal address?
09/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • IL
  • 601XX
Web
I contacted this school several times to validate the remaining debt from this loan with collection agency. i also contacted the debt collector multiple times. my credit reports are reflecting that i paid 100 % of this debt in full, yet i'm being harassed to pay additional money which isnt accurate at all
05/26/2023 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AL
  • 35160
Web Servicemember
I disputed an account on my XXXX profile that had been DELETED by XXXX and XXXX. Wrote a follow suit letter to XXXX and they have yet to delete the account. By law information should be correct across all XXXX bureaus. XXXX has it still reporting to my credit profile as closed but it should be deleted.
01/20/2022 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85037
Web
The XXXX Credit Bureau is reporting inaccurate information on DEVILLE MGMT. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.
12/28/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • FL
  • 33063
Web
XXXX XXXX XXXX appears on my credit report. I am trying to dispute the validity of the debt in the amount of {$620.00}. If the debt belongs to me, within the XXXX and the debt collector is licensed to collect in my state. Debt Collector has no contact information as all numbers have been disconnected.
08/03/2017 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76116
Web
Deville Assets Management is currently reporting on a debt, in the amount of {$8900.00}, to the credit bureaus. This is inaccurate. The debt has been verified and it belongs to XXXX XXXX. Deville Asset Management does not own the debt. I have a contract with XXXX and not Deville Assets Management.
10/05/2018 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Sued you in a state where you do not live or did not sign for the debt
  • GA
  • 30331
Web
Theyre trying to collect {$8900.00} from me on an account that was closed two years ago. They didnt even serve me they just left the papers at my house. Theyre based in Texas and suing me at a court in California! They were already raided by the FBI once but I see theyre back to their slimey ways
03/29/2017 Yes
  • Debt collection
  • Non-federal student loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IN
  • 46235
Web
A collection was placed on my Transunion credit report on XX/XX/2017. It is set to be removed XX/XX/2017, which is odd. I have received no notification from the creditor. I do n't know anything about this debt - whether it is mine, if it 's outside the statute of limitations for reporting, etc.
03/01/2017 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 337XX
Web
A collection from DEVILLE MGMT showed up on my credit report. I have not outstanding debt. I tried to contact them but the information on their website is just puts you in a holding pattern and no one answers. Also no communication about the debt just showed up on credit report as mixed CC???
04/02/2020 Yes
  • Vehicle loan or lease
  • Loan
  • Credit monitoring or identity theft protection services
  • Billing dispute for services
  • MS
  • 39047
Web
I have tried to resolve this matter with the creditor but have reach no resolve or even a suitable arrangement. This being on my credit has hindered me from moving forward with my life and has caused major hardship with acquiring employment, finding housing, and re-establishing my credit.
10/26/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 744XX
Web
XXXX XXXX XXXX has fraudulently opened a collections account stating that me and my husband owe a debt to the company. I, XXXX XXXX XXXX and husband XXXX XXXX XXXX have never signed a contractual agreement with this company. This company is in violation of FCRA and FDCPA Guidelines.
08/16/2017 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76116
Web
I have a collection account listed on my credit reports by a debt collection agency, Deville Asset Management, collecting on behalf of XXXX. Deville Asset Management is not license to collect in the state of Texas. Therefore I am disputing to have this collection account removed.
03/20/2019 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91321
Web
I owe my XXXX XXXX payment to XXXX XXXX on XXXX. And that payments I have already paid off by me to XXXX XXXX XXXX confirming XXXX as a my debt collecting agency, file # XXXX on XX/XX/XXXX. On XX/XX/XXXX XXXX XXXX XXXX reported on my XXXX credit bureau on collection of {$6.00}.
09/01/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 31093
Web
The debt was made back in XX/XX/XXXX and it's not mines. It's XXXX XXXX and I'm currently in bankruptcy. I didn't make this debt and I'm trying to dispute it off two of my credit reports. It's like an identity theft of someone. I have no idea of XXXX XXXX The collection is XXXX
08/21/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32211
Web
Was adv by cfpb a few months back that this reporting would be removed in 60 days if communication was not heard from the original company. I have not received any type of communication mail or phone from this company and has never heard of them before or after the complaint.
12/01/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30168
Web
Received an alert from XXXX that a new account was placed for collection by a company by the name of XXXX XXXX XXXX on XX/XX/17. I do not have a contract or have done business with this company. This new listed collection account has dropped my credit score by several points.
05/22/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29455
Web
I don't owe this debt because this school closed before I was able to take my test and I had no knowledge of this balance until this account become in collections. I called to see about this debt and the collectors were rude and couldn't explain why this debt belong to me.
04/21/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21207
Web
On XXXX-XXXX-18 and XXXX-XXXX-18 XXXX and XXXX accepted and added a fraudulent debt to my credit file from a company called XXXX XXXX XXXX. This debt of {$1100.00} does not belong to me in any way shape or form and XXXX and XXXX should not have allowed this to take place.
01/13/2017 No
  • Debt collection
  • Auto
  • Communication tactics
  • Called after sent written cease of comm
  • GA
  • XXXXX
Web Older American
Need to have a letter giving me a chance to try and get a fair amount to pay back, no one has written or call.I understand I took the car back because it was junk, but they need to send me something, I do n't have the money for a large payment, but the car was a lemon.
04/09/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 27616
Web
XXXX XXXX XXXX recently reported a collection account on my credit report. Prior to the appearance of this account on my credit report, I did not receive a notice of my right to dispute. This is a violation of my rights under the Fair Debt Collection Practices Act.
09/21/2018 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 78664
Web Servicemember
I received notice from my online credit report monitoring that two accounts from XXXX XXXX XXXX had been added to my credit report. XXXX XXXX XXXX the FACTA section 623 ( A ) ( 7 ). They did not notify me by mail before placing a negative item on my credit report.
03/17/2018 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NY
  • 10475
Web
I received an alert from my credit report from that a new account was opened in my name but I've never heard of XXXX XXXX XXXX. They came up on.y credit report and I want to dispute and find out who and what this company is and why they are reporting to my credit.
03/24/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 44130
Web Older American
My husband and I ( We are elderly, both XXXX, and often the victim of scams ) keep getting letters from Deville Asset Management LTD that they owe XXXX that does not explain what it 's for, but demanding payment. We have no idea what it is but are very concerned.
09/28/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • AZ
  • 85138
Web
I have file a dispute in regards to the incorrect items on my credit report. It has been well over 30 days, and I am also aware that the credit bureaus have and additional 15 days which has also passed ( exhausted ). I haven't received any investigation results.
06/24/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CO
  • 80911
Web
I had just pulled my Credit Report and had saw DEVILLE MGMT was reported on XX/XX/XXXX. I am not sure why it is now showing up when this has been resolved and paid in full. I have enclosed the letter I have received in XX/XX/XXXXsaying this was paid in full
10/05/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 777XX
Web
I do not have a signed contract nor any contract with Deville Asset Management. I have never done business with this company. I am not liable for collection from this debt from XXXX XXXX. I am not responsible for this debt with Deville Asset Management.
03/08/2020 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33334
Web
I HAVE NO DEBT WITH THIS COLLECTION COMPANY, The company has failed to identify documents signed by me, the company never sent over file with documents to prove that this debt is mine the company failed to provide proof of this loan payment and amount
07/09/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77045
Web
XXXX XXXX XXXX has been reporting that I owe {$7700.00} on my credit report however, I am aware that any debt collector company that does not have a surety bond in Texas do not have the legal right to collect or report a debt the credit bureau.
07/08/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 076XX
Web
XXXX XXXX XXXX XX/XX/2018, {$7200.00} Asked the company to verify the debt. Nothing received. They claimed they purchased the debt ( pennies on the dollar ), they want me to pay that amount so they can remove it from my credit report ( XXXX )
11/29/2018 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • VA
  • 23831
Web
I am sick with XXXX XXXX and XXXX XXXX. They used Multiple Toll Free Numbers, calling a total of 16 times within 10 minutes! I tried replying I was Sick, they acted like I was no XXXX got very loud and kept saying I must speak to XXXX!
11/10/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • PA
  • 162XX
Web
XXXX online college scammed me out of student loans and Pell grants I never received and now being charged {$300.00}. The account was removed from my credit report and then put back on my credit report all within a couple months time.
02/28/2017 No
  • Debt collection
  • Credit card
  • False statements or representation
  • Indicated committed crime not paying
  • LA
  • 70501
Web
I had been incarcerated from XXXX until XXXX so there was no way I could pay this debt when it happened. The company that 's trying to get the payments is Deville Asset Management XXXX XXXX XXXX XXXX Texas XXXX phone number XXXX.
07/28/2017 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77021
Web
DEVILLE ASSET MANAGEMENT XXXX XXXX XXXX XXXX, TX XXXX ( XXXX ) XXXX XXXX is trying to collect a debt on behalf of XXXX. I do not owe this debt. They refuse to listen to me regarding this. The amount they say I owe is XXXX.
05/09/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AL
  • 366XX
Web Servicemember
Debt was settled for XXXX with a previous collection company back in XX/XX/XXXX. Debt was sold to another copy in XX/XX/XXXX, which was reported to the credit bureaus as an outstanding balance of XXXX, collection debt.
09/27/2016 No
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 78242
Web Older American
Deville Asst Management this company did not send me a bill or a letter they failed to notify me. The only way i found out about this debt is thru my credit report. And the information they have on XXXX in inaccurate.
08/09/2019 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44105
Web
I have submitted multiple disputes to this company and everytime the company responds they say that the debt has been validated but with no supporting documents. I have used multiple dispute procedures to no avail.
06/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 60459
Web
XXXX XXXX XXXX, Original creditor XXXX, i disputed this account with XXXX because it was fraud account someone bought a car under my name and XXXX removed but XXXX wont remove it and i disputed it twice with them
08/04/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77014
Web Servicemember
XXXX XXXX XXXX XX/XX/2015 Sold to Deville Assets Management Contacted both companies as well as sent police reports and signed their affidavit but they still continue to report this fraudulent account on my credit
10/28/2016 No
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 78242
Web Older American
Deville Asst Management this company did not send me a letter or bill, they fail to notify me. The only way I found out this debt is thru my credit report. And the information they have on XXXX XXXX is inaccurate.
08/29/2020 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30338
Web
Debt believed to be from deceased husband, XXXX XXXX ( died XX/XX/XXXX ). Currently DEVILLE ASSET MANAGEMENT is attempting to collect the debt, reportedly from " XXXX XXXX ''. Account was opened on XX/XX/XXXX.
08/23/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 93309
Web
XXXX XXXX IS CERTIFYING A DEBT THAT DOES NOT BELONG TO ME. I SENT COPIES OF MY POLICE REPORT TO THE COMPANY AND TO THE CREDIT BUREAUS AND XXXX XXXX KEEPS CERTIFYING WITH THE REPORTING AGENCIES THAT THIS MY DEBT.
02/11/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MA
  • 02301
Web
I have contacted the creditor/company many times but they have failed to provide me with necessary documents that will prove this account or debt belongs to me and it has resulted in loss of credit rating.
05/15/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32952
Web
Sent verification letter to Deville Asset Managment on XX/XX/2019, never recieved verification on Debt. Wrote original creditor XXXX XXXX and the sent letter back saying they had no information on me.
03/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 76180
Web Servicemember
I have tried to resolve this issue multiple times with no out come on my credit report 2 times shows my last payment in XX/XX/2017 which is clearly wrong and can not be on my report more then once
05/16/2017 No
  • Debt collection
  • Auto debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • AR
  • 72015
Web
I had a agent call me from Deville Asset Management t o tell me that a complaint had been filed in their legal office and that I needed to take action or they would have to escalate matters.
05/03/2018 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 73703
Web
XXXX has violated 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
07/07/2019 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48214
Web Servicemember
On XXXX/XXXX/19, XXXX/XXXX/19 and XXXX/XXXX/19 I have submitted multiple disputes with the creditor and the credit bureaus regarding an inaccurate debt reporting on my credit file.
07/31/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • XXXXX
Web
I do not have any knowledge of this account from XXXX XXXX XXXX XXXX. I sent a letter specifically requesting to have the account validated and the proper validation was not sent.
01/29/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30016
Web
This debt was removed do to failure to send me verification. This agency has now put this debt back on my credit report without sending me any notification or verifying documents.
05/04/2018 Yes
  • Debt collection
  • Private student loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IN
  • 46323
Web
I received a fault student loan collection that I was not aware of the amount of {$55000.00} and is not reported on my student loan servicing, this is scam collector company.
10/29/2018 Yes
  • Debt collection
  • Auto debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • FL
  • 32221
Web
XXXX XXXX XXXX has reported negatively against my XXXX credit report as with other credit agencies. Will not stop attempting to collect a debt I have no knowledge of.
12/10/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77042
Web
XX/XX/2016, a {$440.00} debt was placed on my name and I tried calling the creditor to request for more information or details about this debt but was unsuccessful.
02/28/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77657
Web
sent over ftc violations took off and put back on with notifying me the against my rights and a violations of the law .. Law saids they have 10 days to let me know
02/11/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • TX
  • 77494
Web
failed to sell the car in a commercially reasonable manner and sold at below fair market value. Also no notification of the sale was provided. As required by law.
03/06/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95240
Web
Received a statement with a {$1100.00} balance owed from some ficticious company that turned over account to them ... there is no such account for which I owe
09/16/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44128
Web
There is an account on my credit report that is fraudulent. I have never had an account with XXXX XXXX. This account is a result of fraud and identity theft.
11/21/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • PA
  • 19082
Web
I REVIEWED MY CREDIT REPORT AND FOUND ERRORS. I SENT IN A WRITTEN DISPUTE CERTIFIED MAIL AND I HAVE YET TO SEE ANY RESPONSE FROM THE CREDIT AGENCY.
10/27/2019 Yes
  • Debt collection
  • Private student loan debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • CT
  • 061XX
Web Servicemember
The Deville Mgt company is charging me for a debt that was closed XX/XX/2015. I received paid in full from XXXX and it showed up 2 years later
02/15/2017 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • MA
  • 026XX
Web
I just had this credit collection reported on my report, Have no idea who where or why, my score dropped XXXX points because of this action.
03/03/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • XXXXX
Web
On XXXX XXXX, 2017 Deville MGMT reported a debt on my credit report in the amount of {$2400.00} and stating the original creditor was XXXX
10/06/2017 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 757XX
Web
XXXX XXXX XXXX is not bonded in the state of texas so im asking that this be removed from all 3 reporting credit agencies.
08/29/2016 No
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • OR
  • 972XX
Web
This debt has been being passed around to XXXX collection agency after another for over 10 years. Can you please help?
07/14/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30228
Web
I have never done business with this company. This company is reporting inaccurate information on my credit report.
05/31/2018 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 32605
Web
I paid the amount owed and they refuse to remove it from my credit report. The debt still shows outstanding.
03/20/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 782XX
Web
This is not my account. Has been removed from credit file. And return under other credit collection agency
08/04/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30122
Web
I have know knowledge of this debt. i have tried to reach out to the debt collector with no answer.
11/13/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • FL
  • 330XX
Web
Already took it off my XXXX but will not take it off my XXXX the loan is from 2009 originally
10/12/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77449
Web
cra and hiippa violation sent police report please remove hippa and cra violation
03/27/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account terms
  • MO
  • 640XX
Web
I do n't know what this company is and why I owe as much as they reported.
06/09/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75253
Web
I do know what collection this is reference too. I was never notified.
10/09/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • FL
  • 33176
Web
They put in the collection a amount that was solved in the bankruptcy
06/09/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70131
Web
This company is not licensed to collect a debt in my state.
10/30/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • MA
  • 02301
Web
This is an UNKNOWN account. I do not owe {$10000.00}.
04/24/2023 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 35160
Web Servicemember
Sent out a dispute and never received anything back.
03/15/2019 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 152XX
Web
I dont owe XXXX XXXX or XXXX this much money!!
07/01/2017 No
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30016
Web
I do not have a contract with this company.
01/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • IN
  • 464XX
Web
Cars were given back and wrote off as repo
03/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • MD
  • 212XX
Web
I have paid this off over a month ago.
06/30/2020 Yes
  • Vehicle loan or lease
  • Loan
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 751XX
Web
This account account is not valid.
06/13/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 754XX
Web
Seville mngr XXXX XXXX not mine
06/24/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27401
Web
DOUBLE ACCOUNTS
09/24/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • KS
  • 66502
Web
07/26/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98374
Web
06/02/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 33065
Web
02/21/2021 No
  • Debt collection
  • Federal student loan debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • CA
  • 94928
Web
01/11/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NC
  • 28226
Web
10/27/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • SC
  • 29445
Web
10/24/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33319
Web
10/14/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • WI
  • 53222
Web Servicemember
10/07/2020 No
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • IL
  • 60646
Web
10/07/2020 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AR
  • 72034
Web
10/05/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33319
Web
10/02/2020 No
  • Vehicle loan or lease
  • Loan
  • Incorrect information on your report
  • Information is missing that should be on the report
  • SC
  • 29407
Web
09/30/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77422
Web
09/30/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77531
Web
09/29/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30318
Web
09/28/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MD
  • 20747
Web
09/25/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NY
  • 14626
Web
09/19/2020 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 34744
Web
09/17/2020 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75211
Web
09/15/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • PA
  • 19144
Web
09/15/2020 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
Fax
09/14/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 73012
Web
09/02/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33319
Web
09/02/2020 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • SC
  • 29229
Web Servicemember
08/28/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
Phone Servicemember
08/21/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • LA
  • 70814
Web
08/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89031
Referral
08/12/2020 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29229
Web Servicemember
08/07/2020 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • UT
  • 84081
Referral
08/06/2020 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • SC
  • 29229
Web Servicemember
07/26/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 28371
Web
07/18/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 95818
Postal mail
07/15/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
Fax
07/04/2020 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • IL
  • 61342
Web
06/26/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33319
Web
06/26/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NY
  • 11516
Web
06/22/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78613
Web
06/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 77494
Web
06/12/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AR
  • 72701
Web
05/27/2020 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75180
Web
05/27/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 78218
Web
05/11/2020 Yes
  • Student loan
  • Private student loan
  • Incorrect information on your report
  • Account information incorrect
  • UT
  • 84404
Web Servicemember
05/03/2020 Yes
  • Debt collection
  • Private student loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 20783
Web
04/22/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89119
Web
04/22/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77385
Web
04/21/2020 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • MI
  • 48917
Web
04/20/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • PA
  • 18301
Web
04/13/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78744
Web
04/11/2020 Yes
  • Checking or savings account
  • Other banking product or service
  • Managing an account
  • Problem accessing account
  • GA
  • 31773
Referral
04/08/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75062
Web
03/23/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70714
Web
03/05/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NY
  • 11212
Web
02/21/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 34748
Fax
02/03/2020 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MI
  • 48507
Web
01/27/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30253
Referral
01/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • DC
  • 20019
Postal mail
12/31/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30303
Web
12/17/2019 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 22003
Phone
12/12/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IN
  • 46235
Web
12/04/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77042
Web
11/20/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 35401
Web
11/19/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78660
Web
11/08/2019 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77518
Web
11/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TN
  • 38134
Web
10/14/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75068
Web
10/09/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TN
  • 37311
Web
10/02/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23665
Web Servicemember
09/30/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11741
Web
09/26/2019 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 28562
Web Servicemember
09/21/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77469
Web
09/09/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 28326
Web
09/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 752XX
Web
09/03/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 11722
Web
09/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NY
  • 11003
Web
08/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MS
  • 39083
Web
08/04/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 45404
Web
08/03/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76549
Web
07/22/2019 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 22311
Postal mail
07/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NM
  • 87114
Web
07/22/2019 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 07305
Web
07/15/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NY
  • 12590
Web
07/10/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78753
Web
07/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Confusing or missing disclosures
  • CA
  • 90813
Web
06/27/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 78046
Web
05/29/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • MN
  • 55412
Web Servicemember
05/18/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75672
Web
05/14/2019 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MS
  • 39083
Web
05/01/2019 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Improper use of your report
  • Reporting company used your report improperly
  • VA
  • 20112
Web
04/24/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • DC
  • 20019
Web
04/23/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78640
Web
04/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30096
Web
04/01/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 19067
Web Servicemember
03/28/2019 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
Phone Servicemember
03/27/2019 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AR
  • 71667
Web
03/20/2019 Yes
  • Debt collection
  • Credit card debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • FL
  • 33020
Web
03/16/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 78046
Web
03/13/2019 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77506
Web
03/09/2019 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 36856
Web
03/08/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27701
Web
03/06/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30314
Phone
02/22/2019 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • TX
  • 78640
Web
02/20/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 35211
Web
02/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 92316
Web
02/15/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60443
Web
02/14/2019 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92346
Web
02/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92025
Web
01/31/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29505
Web Servicemember
01/30/2019 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78043
Web
01/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AL
  • 35401
Web
01/15/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 36856
Postal mail
12/18/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 45662
Web
12/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • SC
  • 29418
Web
12/01/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77373
Web
11/29/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • SC
  • 29485
Web
11/28/2018 Yes
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • VA
  • 22191
Web Servicemember
11/27/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AR
  • 72703
Web
11/19/2018 Yes
  • Student loan
  • Federal student loan servicing
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 93277
Web
11/12/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TX
  • 77506
Web
11/09/2018 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 12434
Web
11/09/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NY
  • 12434
Web
11/07/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
Postal mail
11/02/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92843
Web
10/30/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
Fax
10/17/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 08724
Referral
10/12/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
Phone
10/09/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 14739
Phone
10/01/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • GA
  • 30022
Web Servicemember
09/28/2018 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78046
Web
09/12/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 08085
Referral
08/31/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • GA
  • 30008
Web
08/31/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 07030
Fax
08/30/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28376
Web Servicemember
08/28/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TN
  • 37203
Web Servicemember
08/23/2018 Yes
  • Student loan
  • Federal student loan servicing
  • Dealing with your lender or servicer
  • Received bad information about your loan
  • TX
  • 78417
Phone
08/21/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 75070
Web
08/20/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11209
Web
08/09/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Billing dispute for services
  • WA
  • 98116
Web
07/31/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • DC
  • 20020
Referral
07/28/2018 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Received bad information about your loan
  • CO
  • 80125
Web
07/23/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MO
  • 63015
Web Servicemember
07/12/2018 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt was paid
Phone
07/11/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11003
Web
07/05/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37013
Web
07/04/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TN
  • 38125
Web
07/02/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • GA
  • 30127
Phone
06/28/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 91764
Postal mail
06/28/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60641
Web
06/25/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 37013
Web
06/22/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33916
Referral
06/18/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30564
Web Servicemember
06/16/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95695
Phone
06/10/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37188
Web
06/08/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75287
Web
06/07/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 19111
Web
06/04/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29526
Postal mail
06/03/2018 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 20746
Web
06/02/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IL
  • 60013
Web
05/29/2018 Yes
  • Credit card or prepaid card
  • Store credit card
  • Getting a credit card
  • Card opened as result of identity theft or fraud
  • OH
  • 43081
Web
05/24/2018 Yes
  • Debt collection
  • Private student loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89074
Web
05/23/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92883
Web
05/17/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 45040
Web
05/16/2018 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77407
Web
05/15/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 22554
Web Servicemember
05/14/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32209
Web
05/14/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21224
Web
05/14/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 94588
Web
04/30/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78046
Web
04/25/2018 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60803
Web
04/25/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Sued you in a state where you do not live or did not sign for the debt
Phone
04/22/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • DC
  • 20032
Web
04/20/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 99301
Web
04/20/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MD
  • 20772
Web
04/20/2018 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MA
  • 02021
Web
04/19/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 78418
Web Servicemember
04/17/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NM
  • 88203
Referral
04/11/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33313
Web
04/06/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 76180
Web Servicemember
04/02/2018 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 76180
Web Servicemember
03/28/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77573
Web
03/26/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • FL
  • 33313
Web
03/21/2018 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • MD
  • 21014
Web
03/21/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30564
Web Servicemember
03/21/2018 Yes
  • Debt collection
  • Private student loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 91730
Web
03/14/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75071
Web
03/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NC
  • 28208
Web
03/10/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85043
Web
02/27/2018 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • 79924
Web
02/27/2018 Yes
  • Debt collection
  • Federal student loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60707
Postal mail
02/14/2018 Yes
  • Student loan
  • Private student loan
  • Dealing with your lender or servicer
  • Don't agree with the fees charged
  • TX
  • 75002
Web
02/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • SC
  • 29150
Web
02/08/2018 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77479
Web
02/04/2018 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • SC
  • 29805
Web
02/01/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85138
Web
01/31/2018 Yes
  • Debt collection
  • Auto debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • PA
  • 16143
Web
01/25/2018 Yes
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91387
Web
01/09/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NJ
  • 07871
Fax
01/06/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • NC
  • 27886
Web
12/30/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 20109
Web
12/20/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 38125
Web
12/19/2017 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
Referral
12/15/2017 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • OK
  • 74135
Web
12/13/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • PA
  • 19151
Web
12/13/2017 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19151
Web
12/12/2017 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77591
Web
11/25/2017 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 78745
Web
11/22/2017 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77084
Web
11/13/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 28371
Web
11/08/2017 No
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70127
Web
11/06/2017 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78634
Web
11/03/2017 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MD
  • 20732
Postal mail
11/02/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29485
Web
09/30/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30564
Web Servicemember
09/17/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MD
  • 20746
Web
08/17/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AK
  • 99502
Web Servicemember
08/16/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70127
Web
08/11/2017 No
  • Debt collection
  • Private student loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 22304
Web
07/19/2017 No
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30224
Web Servicemember
07/17/2017 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76116
Web
07/03/2017 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
Phone
06/15/2017 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 80228
Web
06/08/2017 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30316
Web
06/07/2017 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NJ
  • 08101
Web
06/02/2017 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33604
Web
05/24/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NY
  • 11234
Postal mail
05/12/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93535
Web
05/06/2017 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11362
Web
04/18/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98225
Web
04/17/2017 No
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • CA
  • 91345
Web
04/14/2017 No
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 78664
Web Servicemember
04/13/2017 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33634
Web
03/27/2017 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77061
Referral
03/11/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • HI
  • 96817
Web
03/10/2017 No
  • Debt collection
  • Credit card
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 94112
Web
03/06/2017 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • PA
  • 16201
Web
02/16/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 23838
Web
02/15/2017 No
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NJ
  • 07676
Phone
02/14/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • WA
  • 98208
Phone Servicemember
02/10/2017 No
  • Debt collection
  • Credit card
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 10028
Web
01/12/2017 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60406
Phone
12/29/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • VA
  • 24211
Web Older American
12/13/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NY
  • 10166
Fax
12/07/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AZ
  • 85201
Referral
11/02/2016 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • PA
  • 17872
Web
10/21/2016 No
  • Consumer Loan
  • Vehicle loan
  • Managing the loan or lease
  • AZ
  • 85635
Web
10/14/2016 No
  • Debt collection
  • Non-federal student loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33543
Web
10/06/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CO
  • 80249
Web
09/15/2016 No
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • SC
  • 29730
Referral
09/12/2016 No
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 77005
Web
09/10/2016 No
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 90292
Web
08/23/2016 No
  • Debt collection
  • Federal student loan
  • Communication tactics
  • Frequent or repeated calls
  • VA
  • 22003
Phone
06/02/2016 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CA
  • 91701
Postal mail
05/20/2016 No
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33193
Web
05/16/2016 No
  • Debt collection
  • Non-federal student loan
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • IL
  • 60639
Web