| 10/24/2017 |
No |
- Mortgage
- Other type of mortgage
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- Trouble during payment process
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Web |
Servicemember |
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Our commercial mortgage loan originated on XXXX/XXXX/XXXX with XXXX XXXX XXXX XXXX XXXX Despite repeated requested, we do not receive statements and can not access our mortgage information online. On XXXX/XXXX/XXXX, we called XXXX, the company that manages the loan, to try and get a payoff amount as we have been paying additional on the principal for several years. Our loan is not in default. During the phone call, we were told that there was a {$1400.00} fee on our account. When asked why, originally we were told it was possibly late payments. I asked the gentleman to research further and we were disconnected. I went into the XXXX XXXX Bank to try and resolve some of the issues. After researching, I was told that the {$1400.00} fee was done in XXXX and was for an appraisal. An appraisal was done during the loan origination in XXXX. We were not informed of the XXXX appraisal occurring. We were not told that we were being charged for it. We were not even made aware that they had done the appraisal and added the cost to our loan. At this time, we do not have any way to find out what additional fees have been added to our account without our knowledge or agreement.
I have reviewed the original loan documents and there is no authorization to Riverside or XXXX to do appraisals at cost to us.
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| 06/07/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Personal information incorrect
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Web |
Servicemember |
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Rented an apartment. Father was supposed to co-sign- however he never filled out documents so the apartment complex filled it out fraudulently and claimed I had and are charging both me and my father for their mistakes, negligence and lack of detail!!
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| 06/07/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Personal information incorrect
|
|
Web |
Servicemember |
|
Rented an apartment. Father was supposed to co-sign- however he never filled out documents so the apartment complex filled it out fraudulently and claimed I had and are charging both me and my father for their mistakes, negligence and lack of detail!!
|